Bill Text: FL S1752 | 2020 | Regular Session | Introduced
NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Condominium Associations
Spectrum: Bipartisan Bill
Status: (Failed) 2020-03-14 - Died in Appropriations Subcommittee on Criminal and Civil Justice [S1752 Detail]
Download: Florida-2020-S1752-Introduced.html
Bill Title: Condominium Associations
Spectrum: Bipartisan Bill
Status: (Failed) 2020-03-14 - Died in Appropriations Subcommittee on Criminal and Civil Justice [S1752 Detail]
Download: Florida-2020-S1752-Introduced.html
Florida Senate - 2020 SB 1752 By Senator Pizzo 38-00215A-20 20201752__ 1 A bill to be entitled 2 An act relating to condominium associations; amending 3 s. 718.111, F.S.; revising criminal penalties relating 4 to the acceptance of things or services of value or 5 kickbacks; revising the documents required to be 6 included with accounting records; requiring an 7 association to maintain official records in a 8 specified manner; revising requirements for the 9 creation of a rebuttable presumption relating to the 10 provision of records; authorizing an association to 11 direct certain persons to the association’s website to 12 fulfill certain obligations relating to the inspection 13 of records; requiring an association to provide a 14 checklist and a sworn affidavit to persons requesting 15 to inspect records; requiring the association to 16 maintain the checklist for a specified period of time; 17 creating a rebuttable presumption for an association 18 that provides such checklist and sworn affidavit; 19 providing criminal penalties for certain violations 20 relating to official association records; defining the 21 term “repeatedly”; requiring certain associations to 22 post copies of certain documents on their websites by 23 a specified date; revising criminal penalties relating 24 to the use of association debit cards; defining the 25 term “lawful obligation of the association”; creating 26 s. 718.129, F.S.; providing criminal penalties for 27 fraudulent voting activities related to association 28 elections; amending s. 718.501, F.S.; revising the 29 jurisdiction of the Division of Florida Condominiums, 30 Timeshares, and Mobile Homes of the Department of 31 Business and Professional Regulation with regard to 32 investigating complaints; defining the term “financial 33 issues”; providing an effective date. 34 35 Be It Enacted by the Legislature of the State of Florida: 36 37 Section 1. Paragraphs (a) and (d) of subsection (1), 38 paragraphs (a), (b), (c), and (g) of subsection (12), and 39 paragraph (b) of subsection (15) of section 718.111, Florida 40 Statutes, are amended to read: 41 718.111 The association.— 42 (1) CORPORATE ENTITY.— 43 (a) The operation of the condominium shall be by the 44 association, which must be a Florida corporation for profit or a 45 Florida corporation not for profit. However, any association 46 which was in existence on January 1, 1977, need not be 47 incorporated. The owners of units shall be shareholders or 48 members of the association. The officers and directors of the 49 association have a fiduciary relationship to the unit owners. It 50 is the intent of the Legislature that nothing in this paragraph 51 shall be construed as providing for or removing a requirement of 52 a fiduciary relationship between any manager employed by the 53 association and the unit owners. An officer, director, or 54 manager may not solicit, offer to accept, or accept any thing or 55 service of value or kickback for which consideration has not 56 been provided for his or her own benefit or that of his or her 57 immediate family, from any person providing or proposing to 58 provide goods or services to the association. Any such officer, 59 director, or manager who knowingly so solicits, offers to 60 accept, or accepts any thing or service of value or kickback 61 commits a felony of the third degree, punishable as provided in 62 s. 775.082, s. 775.083, or s. 775.084, and is subject to a civil 63 penalty pursuant to s. 718.501(1)(d)and, if applicable, a64criminal penalty as provided in paragraph (d). However, this 65 paragraph does not prohibit an officer, director, or manager 66 from accepting services or items received in connection with 67 trade fairs or education programs. An association may operate 68 more than one condominium. 69 (d) As required by s. 617.0830, an officer, director, or 70 agent shall discharge his or her duties in good faith, with the 71 care an ordinarily prudent person in a like position would 72 exercise under similar circumstances, and in a manner he or she 73 reasonably believes to be in the interests of the association. 74 An officer, director, or agent shall be liable for monetary 75 damages as provided in s. 617.0834 if such officer, director, or 76 agent breached or failed to perform his or her duties and the 77 breach of, or failure to perform, his or her duties constitutes 78 a violation of criminal law as provided in s. 617.0834; 79 constitutes a transaction from which the officer or director 80 derived an improper personal benefit, either directly or 81 indirectly; or constitutes recklessness or an act or omission 82 that was in bad faith, with malicious purpose, or in a manner 83 exhibiting wanton and willful disregard of human rights, safety, 84 or property.Forgery of a ballot envelope or voting certificate85used in a condominium association election is punishable as86provided in s. 831.01, the theft or embezzlement of funds of a87condominium association is punishable as provided in s. 812.014,88and the destruction of or the refusal to allow inspection or89copying of an official record of a condominium association that90is accessible to unit owners within the time periods required by91general law in furtherance of any crime is punishable as92tampering with physical evidence as provided in s. 918.13 or as93obstruction of justice as provided in chapter 843.An officer or 94 director charged by information or indictment with a crime 95 referenced in this paragraph must be removed from office, and 96 the vacancy shall be filled as provided in s. 718.112(2)(d)2. 97 until the end of the officer’s or director’s period of 98 suspension or the end of his or her term of office, whichever 99 occurs first. If a criminal charge is pending against the 100 officer or director, he or she may not be appointed or elected 101 to a position as an officer or a director of any association and 102 may not have access to the official records of any association, 103 except pursuant to a court order. However, if the charges are 104 resolved without a finding of guilt, the officer or director 105 must be reinstated for the remainder of his or her term of 106 office, if any. 107 (12) OFFICIAL RECORDS.— 108 (a) From the inception of the association, the association 109 shall maintain each of the following items, if applicable, which 110 constitutes the official records of the association: 111 1. A copy of the plans, permits, warranties, and other 112 items provided by the developer pursuant to s. 718.301(4). 113 2. A photocopy of the recorded declaration of condominium 114 of each condominium operated by the association and each 115 amendment to each declaration. 116 3. A photocopy of the recorded bylaws of the association 117 and each amendment to the bylaws. 118 4. A certified copy of the articles of incorporation of the 119 association, or other documents creating the association, and 120 each amendment thereto. 121 5. A copy of the current rules of the association. 122 6. A book or books that contain the minutes of all meetings 123 of the association, the board of administration, and the unit 124 owners. 125 7. A current roster of all unit owners and their mailing 126 addresses, unit identifications, voting certifications, and, if 127 known, telephone numbers. The association shall also maintain 128 the e-mail addresses and facsimile numbers of unit owners 129 consenting to receive notice by electronic transmission. The e 130 mail addresses and facsimile numbers are not accessible to unit 131 owners if consent to receive notice by electronic transmission 132 is not provided in accordance with sub-subparagraph (c)5.3. 133(c)3.e.However, the association is not liable for an 134 inadvertent disclosure of the e-mail address or facsimile number 135 for receiving electronic transmission of notices. 136 8. All current insurance policies of the association and 137 condominiums operated by the association. 138 9. A current copy of any management agreement, lease, or 139 other contract to which the association is a party or under 140 which the association or the unit owners have an obligation or 141 responsibility. 142 10. Bills of sale or transfer for all property owned by the 143 association. 144 11. Accounting records for the association and separate 145 accounting records for each condominium that the association 146 operates. Any person who knowingly or intentionally defaces or 147 destroys such records, or who knowingly or intentionally fails 148 to create or maintain such records, with the intent of causing 149 harm to the association or one or more of its members, is 150 personally subject to a civil penalty pursuant to s. 151 718.501(1)(d). The accounting records must include, but are not 152 limited to: 153 a. Accurate, itemized, and detailed records of all receipts 154 and expenditures. 155 b. A current account and a monthly, bimonthly, or quarterly 156 statement of the account for each unit designating the name of 157 the unit owner, the due date and amount of each assessment, the 158 amount paid on the account, and the balance due. 159 c. All audits, reviews, accounting statements, and 160 financial reports of the association or condominium. 161 d. All contracts for work to be performed. Bids for work to 162 be performed are also considered official records and must be 163 maintained by the association. 164 e. All bank statements, canceled checks, and credit card 165 statements. 166 f. All invoices, transaction receipts, deposit slips, or 167 other underlying documentation that substantiates any receipt or 168 expenditure of funds by the association. 169 12. Ballots, sign-in sheets, voting proxies, and all other 170 papers and electronic records relating to voting by unit owners, 171 which must be maintained for 1 year from the date of the 172 election, vote, or meeting to which the document relates, 173 notwithstanding paragraph (b). 174 13. All rental records if the association is acting as 175 agent for the rental of condominium units. 176 14. A copy of the current question and answer sheet as 177 described in s. 718.504. 178 15. All other written records of the association not 179 specifically included in the foregoing which are related to the 180 operation of the association. 181 16. A copy of the inspection report as described in s. 182 718.301(4)(p). 183 17. Bids for materials, equipment, or services. 184 (b) The official records specified in subparagraphs (a)1. 185 6. must be permanently maintained from the inception of the 186 association. All other official records must be maintained 187 within the state for at least 7 years, unless otherwise provided 188 by general law. All official records must be maintained in a 189 manner and format prescribed by division rule so that the 190 records are easily accessible for inspection. The records of the 191 association shall be made available to a unit owner within 45 192 miles of the condominium property or within the county in which 193 the condominium property is located within 10 working days after 194 receipt of a written request by the board or its designee. 195 However, such distance requirement does not apply to an 196 association governing a timeshare condominium. This paragraph 197 may be complied with by having a copy of the official records of 198 the association available for inspection or copying on the 199 condominium property or association property, or the association 200 may offer the option of making the records available to a unit 201 owner electronically via the Internet or by allowing the records 202 to be viewed in electronic format on a computer screen and 203 printed upon request. The association is not responsible for the 204 use or misuse of the information provided to an association 205 member or his or her authorized representative pursuant to the 206 compliance requirements of this chapter unless the association 207 has an affirmative duty not to disclose such information 208 pursuant to this chapter. 209 (c)1.a. The official records of the association are open to 210 inspection by any association member or the authorized 211 representative of such member at all reasonable times. The right 212 to inspect the records includes the right to make or obtain 213 copies, at the reasonable expense, if any, of the member or 214 authorized representative of such member. A renter of a unit has 215 a right to inspect and copy the association’s bylaws and rules. 216 The association may adopt reasonable rules regarding the 217 frequency, time, location, notice, and manner of record 218 inspections and copying. The failure of an association to 219 provide the records within 10 working days after receipt of a 220 written request that complies with the association’s document 221 inspection rule creates a rebuttable presumption that the 222 association willfully failed to comply with this paragraph. A 223 unit owner who is denied access to official records is entitled 224 to the actual damages or minimum damages for the association’s 225 willful failure to comply. Minimum damages are $50 per calendar 226 day for up to 10 days, beginning on the 11th working day after 227 receipt of the written request that complies with the 228 association’s document inspection rule. The failure to permit 229 inspection entitles any person prevailing in an enforcement 230 action to recover reasonable attorney fees from the person in 231 control of the records who, directly or indirectly, knowingly 232 denied access to the records. If the requested records are 233 posted on an association’s website, the association may fulfill 234 its obligations as provided under this paragraph by directing to 235 the website all persons authorized to request access to official 236 records pursuant to this paragraph. 237 b. In response to a statutorily compliant written request 238 to inspect records, the association must simultaneously provide 239 a checklist to the requestor of all records made available for 240 inspection and copying and a sworn affidavit in which the person 241 facilitating or handling the association’s compliance with the 242 request attests to the veracity of the checklist provided to the 243 requestor. The checklist must also identify any of the 244 association’s official records that were not made available to 245 the requestor. An association must maintain a checklist provided 246 under this sub-subparagraph for 7 years. An association 247 delivering a checklist and affidavit pursuant to this sub 248 subparagraph creates a rebuttable presumption that the 249 association has complied with this paragraph. 250 2. Any director or member of the board or association or a 251 community association manager who knowingly, willfully, and 252 repeatedly violates subparagraph 1. commits a misdemeanor of the 253 second degree, punishable as provided in s. 775.082 or s. 254 775.083. For purposes of this subparagraph, the term 255 “repeatedly” means two or more violations within a 12-month 256 period. 257 3.2.Any person who knowingly or intentionally defaces or 258 destroys accounting records that are required by this chapter to 259 be maintained during the period for which such records are 260 required to be maintained, or who knowingly or intentionally 261 fails to create or maintain accounting records that are required 262 to be created or maintained, with the intent of causing harm to 263 the association or one or more of its members, commits a 264 misdemeanor of the first degree, punishable as provided in s. 265 775.082 or s. 775.083is personally subject to a civil penalty266pursuant to s. 718.501(1)(d). 267 4. Any person who willfully and knowingly refuses to 268 release or otherwise produce association records with the intent 269 to avoid or escape detection, arrest, trial, or punishment for 270 the commission of a crime, or to assist another person with such 271 avoidance or escape, commits a felony of the third degree, 272 punishable as provided in s. 775.082, s. 775.083, or s. 775.084. 273 5.3.The association shall maintain an adequate number of 274 copies of the declaration, articles of incorporation, bylaws, 275 and rules, and all amendments to each of the foregoing, as well 276 as the question and answer sheet as described in s. 718.504 and 277 year-end financial information required under this section, on 278 the condominium property to ensure their availability to unit 279 owners and prospective purchasers, and may charge its actual 280 costs for preparing and furnishing these documents to those 281 requesting the documents. An association shall allow a member or 282 his or her authorized representative to use a portable device, 283 including a smartphone, tablet, portable scanner, or any other 284 technology capable of scanning or taking photographs, to make an 285 electronic copy of the official records in lieu of the 286 association’s providing the member or his or her authorized 287 representative with a copy of such records. The association may 288 not charge a member or his or her authorized representative for 289 the use of a portable device. Notwithstanding this paragraph, 290 the following records are not accessible to unit owners: 291 a. Any record protected by the lawyer-client privilege as 292 described in s. 90.502 and any record protected by the work 293 product privilege, including a record prepared by an association 294 attorney or prepared at the attorney’s express direction, which 295 reflects a mental impression, conclusion, litigation strategy, 296 or legal theory of the attorney or the association, and which 297 was prepared exclusively for civil or criminal litigation or for 298 adversarial administrative proceedings, or which was prepared in 299 anticipation of such litigation or proceedings until the 300 conclusion of the litigation or proceedings. 301 b. Information obtained by an association in connection 302 with the approval of the lease, sale, or other transfer of a 303 unit. 304 c. Personnel records of association or management company 305 employees, including, but not limited to, disciplinary, payroll, 306 health, and insurance records. For purposes of this sub 307 subparagraph, the term “personnel records” does not include 308 written employment agreements with an association employee or 309 management company, or budgetary or financial records that 310 indicate the compensation paid to an association employee. 311 d. Medical records of unit owners. 312 e. Social security numbers, driver license numbers, credit 313 card numbers, e-mail addresses, telephone numbers, facsimile 314 numbers, emergency contact information, addresses of a unit 315 owner other than as provided to fulfill the association’s notice 316 requirements, and other personal identifying information of any 317 person, excluding the person’s name, unit designation, mailing 318 address, property address, and any address, e-mail address, or 319 facsimile number provided to the association to fulfill the 320 association’s notice requirements. Notwithstanding the 321 restrictions in this sub-subparagraph, an association may print 322 and distribute to parcel owners a directory containing the name, 323 parcel address, and all telephone numbers of each parcel owner. 324 However, an owner may exclude his or her telephone numbers from 325 the directory by so requesting in writing to the association. An 326 owner may consent in writing to the disclosure of other contact 327 information described in this sub-subparagraph. The association 328 is not liable for the inadvertent disclosure of information that 329 is protected under this sub-subparagraph if the information is 330 included in an official record of the association and is 331 voluntarily provided by an owner and not requested by the 332 association. 333 f. Electronic security measures that are used by the 334 association to safeguard data, including passwords. 335 g. The software and operating system used by the 336 association which allow the manipulation of data, even if the 337 owner owns a copy of the same software used by the association. 338 The data is part of the official records of the association. 339 (g)1. By January 1, 20222019, an association managing a 340 condominium with 25150or more units which does not contain 341 timeshare units shall post digital copies of the documents 342 specified in subparagraph 2. on its website. 343 a. The association’s website must be: 344 (I) An independent website or web portal wholly owned and 345 operated by the association; or 346 (II) A website or web portal operated by a third-party 347 provider with whom the association owns, leases, rents, or 348 otherwise obtains the right to operate a web page, subpage, web 349 portal, or collection of subpages or web portals dedicated to 350 the association’s activities and on which required notices, 351 records, and documents may be posted by the association. 352 b. The association’s website must be accessible through the 353 Internet and must contain a subpage, web portal, or other 354 protected electronic location that is inaccessible to the 355 general public and accessible only to unit owners and employees 356 of the association. 357 c. Upon a unit owner’s written request, the association 358 must provide the unit owner with a username and password and 359 access to the protected sections of the association’s website 360 that contain any notices, records, or documents that must be 361 electronically provided. 362 2. A current copy of the following documents must be posted 363 in digital format on the association’s website: 364 a. The recorded declaration of condominium of each 365 condominium operated by the association and each amendment to 366 each declaration. 367 b. The recorded bylaws of the association and each 368 amendment to the bylaws. 369 c. The articles of incorporation of the association, or 370 other documents creating the association, and each amendment 371 thereto. The copy posted pursuant to this sub-subparagraph must 372 be a copy of the articles of incorporation filed with the 373 Department of State. 374 d. The rules of the association. 375 e. A list of all executory contracts or documents to which 376 the association is a party or under which the association or the 377 unit owners have an obligation or responsibility and, after 378 bidding for the related materials, equipment, or services has 379 closed, a list of bids received by the association within the 380 past year. Summaries of bids for materials, equipment, or 381 services which exceed $500 must be maintained on the website for 382 1 year. In lieu of summaries, complete copies of the bids may be 383 posted. 384 f. The annual budget required by s. 718.112(2)(f) and any 385 proposed budget to be considered at the annual meeting. 386 g. The financial report required by subsection (13) and any 387 monthly income or expense statement to be considered at a 388 meeting. 389 h. The certification of each director required by s. 390 718.112(2)(d)4.b. 391 i. All contracts or transactions between the association 392 and any director, officer, corporation, firm, or association 393 that is not an affiliated condominium association or any other 394 entity in which an association director is also a director or 395 officer and financially interested. 396 j. Any contract or document regarding a conflict of 397 interest or possible conflict of interest as provided in ss. 398 468.436(2)(b)6. and 718.3027(3). 399 k. The notice of any unit owner meeting and the agenda for 400 the meeting, as required by s. 718.112(2)(d)3., no later than 14 401 days before the meeting. The notice must be posted in plain view 402 on the front page of the website, or on a separate subpage of 403 the website labeled “Notices” which is conspicuously visible and 404 linked from the front page. The association must also post on 405 its website any document to be considered and voted on by the 406 owners during the meeting or any document listed on the agenda 407 at least 7 days before the meeting at which the document or the 408 information within the document will be considered. 409 l. Notice of any board meeting, the agenda, and any other 410 document required for the meeting as required by s. 411 718.112(2)(c), which must be posted no later than the date 412 required for notice pursuant to s. 718.112(2)(c). 413 3. The association shall ensure that the information and 414 records described in paragraph (c), which are not allowed to be 415 accessible to unit owners, are not posted on the association’s 416 website. If protected information or information restricted from 417 being accessible to unit owners is included in documents that 418 are required to be posted on the association’s website, the 419 association shall ensure the information is redacted before 420 posting the documents online. Notwithstanding the foregoing, the 421 association or its agent is not liable for disclosing 422 information that is protected or restricted pursuant to this 423 paragraph unless such disclosure was made with a knowing or 424 intentional disregard of the protected or restricted nature of 425 such information. 426 4. The failure of the association to post information 427 required under subparagraph 2. is not in and of itself 428 sufficient to invalidate any action or decision of the 429 association’s board or its committees. 430 5. By January 1, 2022, an association managing 25 or more 431 units, not including timeshare units, shall post on its website 432 digital copies of all official records subject to inspection by 433 tenants or unit owners or their authorized representatives. 434 (15) DEBIT CARDS.— 435 (b) A person who usesUse ofa debit card issued in the 436 name of the association, or billed directly to the association, 437 for any expense that is not a lawful obligation of the 438 association commits theft under s. 812.014. For the purposes of 439 this paragraph, a “lawful obligation of the association” means 440 an obligation that has been properly preapproved by the board 441 and is reflected in the meeting minutes or the written budget 442may be prosecuted as credit card fraud pursuant to s. 817.61. 443 Section 2. Section 718.129, Florida Statutes, is created to 444 read: 445 718.129 Fraudulent voting activities related to association 446 elections; penalties.— 447 (1) Each of the following acts is a fraudulent voting 448 activity related to association elections and constitutes a 449 felony of the third degree, punishable as provided in s. 450 775.082, s. 775.083, or s. 775.084: 451 (a) Willfully and falsely swearing or affirming any oath or 452 affirmation, or willfully procuring another person to swear or 453 affirm falsely to an oath or affirmation, in connection with or 454 arising out of voting or elections. 455 (b) Perpetrating or attempting to perpetrate, or aiding in 456 the perpetration of, any fraud in connection with any vote cast, 457 to be cast, or attempted to be cast. 458 (c) Preventing an elector from voting, or preventing an 459 elector from voting as the elector intended, by fraudulently 460 changing or attempting to change a ballot, ballot envelope, 461 vote, or voting certificate of the elector. 462 (d) Using bribery, menace, threat, or any other corruption 463 to attempt, directly or indirectly, to influence, deceive, or 464 deter any elector in voting. 465 (e) Directly or indirectly giving or promising anything of 466 value to another person with the intent to buy the vote of that 467 person or another person or to corruptly influence that person 468 or another person in casting his or her vote. However, this 469 paragraph does not apply to the serving of food to be consumed 470 at an election rally or meeting or to any item of nominal value 471 which is used as an election advertisement, including a campaign 472 message designed to be worn by a person. 473 (f) Directly or indirectly using or threatening to use 474 force, violence, or intimidation or any tactic of coercion or 475 intimidation to induce or compel an individual to vote or 476 refrain from voting in an election or on any particular ballot 477 measure. 478 (2) Each of the following acts constitutes a felony of the 479 third degree, punishable as provided in s. 775.082, s. 775.083, 480 or s. 775.084: 481 (a) Knowingly aiding, abetting, or advising a person in the 482 commission of a fraudulent voting activity related to 483 association elections. 484 (b) Agreeing, conspiring, combining, or confederating with 485 at least one other person to commit a fraudulent voting activity 486 related to association elections. 487 (c) Having knowledge of a fraudulent voting activity 488 related to association elections and giving any aid to the 489 offender with intent that the offender avoid or escape 490 detection, arrest, trial, or punishment. This paragraph does not 491 apply to a licensed attorney giving legal advice to a client. 492 Section 3. Subsection (1) of section 718.501, Florida 493 Statutes, is amended to read: 494 718.501 Authority, responsibility, and duties of Division 495 of Florida Condominiums, Timeshares, and Mobile Homes.— 496 (1) The division may enforce and ensure compliance with the 497 provisions of this chapter and rules relating to the 498 development, construction, sale, lease, ownership, operation, 499 and management of residential condominium units. In performing 500 its duties, the division has complete jurisdiction to 501 investigate complaints and enforce compliance with respect to 502 associations that are still under developer control or the 503 control of a bulk assignee or bulk buyer pursuant to part VII of 504 this chapter and complaints against developers, bulk assignees, 505 or bulk buyers involving improper turnover or failure to 506 turnover, pursuant to s. 718.301. However, after turnover has 507 occurred, the division has jurisdiction to investigate 508 complaints related only to financial issues, elections, 509 maintenance of official records, and unit owner access to 510 association records pursuant to s. 718.111(12). As used in this 511 subsection, the term “financial issue” means an issue related to 512 operating budgets; reserve schedules; financial records under s. 513 718.111(12)(a)11.; notices of meetings and meeting minutes for 514 budget or financial statement related meetings; any assessment 515 for common expenses, fees, or fines; commingling of funds; and 516 any other record necessary to determine the revenues and 517 expenses of the association. The division may adopt rules to 518 further define the term “financial issue.” 519 (a)1. The division may make necessary public or private 520 investigations within or outside this state to determine whether 521 any person has violated this chapter or any rule or order 522 hereunder, to aid in the enforcement of this chapter, or to aid 523 in the adoption of rules or forms. 524 2. The division may submit any official written report, 525 worksheet, or other related paper, or a duly certified copy 526 thereof, compiled, prepared, drafted, or otherwise made by and 527 duly authenticated by a financial examiner or analyst to be 528 admitted as competent evidence in any hearing in which the 529 financial examiner or analyst is available for cross-examination 530 and attests under oath that such documents were prepared as a 531 result of an examination or inspection conducted pursuant to 532 this chapter. 533 (b) The division may require or permit any person to file a 534 statement in writing, under oath or otherwise, as the division 535 determines, as to the facts and circumstances concerning a 536 matter to be investigated. 537 (c) For the purpose of any investigation under this 538 chapter, the division director or any officer or employee 539 designated by the division director may administer oaths or 540 affirmations, subpoena witnesses and compel their attendance, 541 take evidence, and require the production of any matter which is 542 relevant to the investigation, including the existence, 543 description, nature, custody, condition, and location of any 544 books, documents, or other tangible things and the identity and 545 location of persons having knowledge of relevant facts or any 546 other matter reasonably calculated to lead to the discovery of 547 material evidence. Upon the failure by a person to obey a 548 subpoena or to answer questions propounded by the investigating 549 officer and upon reasonable notice to all affected persons, the 550 division may apply to the circuit court for an order compelling 551 compliance. 552 (d) Notwithstanding any remedies available to unit owners 553 and associations, if the division has reasonable cause to 554 believe that a violation of any provision of this chapter or 555 related rule has occurred, the division may institute 556 enforcement proceedings in its own name against any developer, 557 bulk assignee, bulk buyer, association, officer, or member of 558 the board of administration, or its assignees or agents, as 559 follows: 560 1. The division may permit a person whose conduct or 561 actions may be under investigation to waive formal proceedings 562 and enter into a consent proceeding whereby orders, rules, or 563 letters of censure or warning, whether formal or informal, may 564 be entered against the person. 565 2. The division may issue an order requiring the developer, 566 bulk assignee, bulk buyer, association, developer-designated 567 officer, or developer-designated member of the board of 568 administration, developer-designated assignees or agents, bulk 569 assignee-designated assignees or agents, bulk buyer-designated 570 assignees or agents, community association manager, or community 571 association management firm to cease and desist from the 572 unlawful practice and take such affirmative action as in the 573 judgment of the division carry out the purposes of this chapter. 574 If the division finds that a developer, bulk assignee, bulk 575 buyer, association, officer, or member of the board of 576 administration, or its assignees or agents, is violating or is 577 about to violate any provision of this chapter, any rule adopted 578 or order issued by the division, or any written agreement 579 entered into with the division, and presents an immediate danger 580 to the public requiring an immediate final order, it may issue 581 an emergency cease and desist order reciting with particularity 582 the facts underlying such findings. The emergency cease and 583 desist order is effective for 90 days. If the division begins 584 nonemergency cease and desist proceedings, the emergency cease 585 and desist order remains effective until the conclusion of the 586 proceedings under ss. 120.569 and 120.57. 587 3. If a developer, bulk assignee, or bulk buyer, fails to 588 pay any restitution determined by the division to be owed, plus 589 any accrued interest at the highest rate permitted by law, 590 within 30 days after expiration of any appellate time period of 591 a final order requiring payment of restitution or the conclusion 592 of any appeal thereof, whichever is later, the division must 593 bring an action in circuit or county court on behalf of any 594 association, class of unit owners, lessees, or purchasers for 595 restitution, declaratory relief, injunctive relief, or any other 596 available remedy. The division may also temporarily revoke its 597 acceptance of the filing for the developer to which the 598 restitution relates until payment of restitution is made. 599 4. The division may petition the court for appointment of a 600 receiver or conservator. If appointed, the receiver or 601 conservator may take action to implement the court order to 602 ensure the performance of the order and to remedy any breach 603 thereof. In addition to all other means provided by law for the 604 enforcement of an injunction or temporary restraining order, the 605 circuit court may impound or sequester the property of a party 606 defendant, including books, papers, documents, and related 607 records, and allow the examination and use of the property by 608 the division and a court-appointed receiver or conservator. 609 5. The division may apply to the circuit court for an order 610 of restitution whereby the defendant in an action brought 611 pursuant to subparagraph 4. is ordered to make restitution of 612 those sums shown by the division to have been obtained by the 613 defendant in violation of this chapter. At the option of the 614 court, such restitution is payable to the conservator or 615 receiver appointed pursuant to subparagraph 4. or directly to 616 the persons whose funds or assets were obtained in violation of 617 this chapter. 618 6. The division may impose a civil penalty against a 619 developer, bulk assignee, or bulk buyer, or association, or its 620 assignee or agent, for any violation of this chapter or related 621 rule. The division may impose a civil penalty individually 622 against an officer or board member who willfully and knowingly 623 violates a provision of this chapter, adopted rule, or a final 624 order of the division; may order the removal of such individual 625 as an officer or from the board of administration or as an 626 officer of the association; and may prohibit such individual 627 from serving as an officer or on the board of a community 628 association for a period of time. The term “willfully and 629 knowingly” means that the division informed the officer or board 630 member that his or her action or intended action violates this 631 chapter, a rule adopted under this chapter, or a final order of 632 the division and that the officer or board member refused to 633 comply with the requirements of this chapter, a rule adopted 634 under this chapter, or a final order of the division. The 635 division, before initiating formal agency action under chapter 636 120, must afford the officer or board member an opportunity to 637 voluntarily comply, and an officer or board member who complies 638 within 10 days is not subject to a civil penalty. A penalty may 639 be imposed on the basis of each day of continuing violation, but 640 the penalty for any offense may not exceed $5,000. By January 1, 641 1998, the division shall adopt, by rule, penalty guidelines 642 applicable to possible violations or to categories of violations 643 of this chapter or rules adopted by the division. The guidelines 644 must specify a meaningful range of civil penalties for each such 645 violation of the statute and rules and must be based upon the 646 harm caused by the violation, the repetition of the violation, 647 and upon such other factors deemed relevant by the division. For 648 example, the division may consider whether the violations were 649 committed by a developer, bulk assignee, or bulk buyer, or 650 owner-controlled association, the size of the association, and 651 other factors. The guidelines must designate the possible 652 mitigating or aggravating circumstances that justify a departure 653 from the range of penalties provided by the rules. It is the 654 legislative intent that minor violations be distinguished from 655 those which endanger the health, safety, or welfare of the 656 condominium residents or other persons and that such guidelines 657 provide reasonable and meaningful notice to the public of likely 658 penalties that may be imposed for proscribed conduct. This 659 subsection does not limit the ability of the division to 660 informally dispose of administrative actions or complaints by 661 stipulation, agreed settlement, or consent order. All amounts 662 collected shall be deposited with the Chief Financial Officer to 663 the credit of the Division of Florida Condominiums, Timeshares, 664 and Mobile Homes Trust Fund. If a developer, bulk assignee, or 665 bulk buyer fails to pay the civil penalty and the amount deemed 666 to be owed to the association, the division shall issue an order 667 directing that such developer, bulk assignee, or bulk buyer 668 cease and desist from further operation until such time as the 669 civil penalty is paid or may pursue enforcement of the penalty 670 in a court of competent jurisdiction. If an association fails to 671 pay the civil penalty, the division shall pursue enforcement in 672 a court of competent jurisdiction, and the order imposing the 673 civil penalty or the cease and desist order is not effective 674 until 20 days after the date of such order. Any action commenced 675 by the division shall be brought in the county in which the 676 division has its executive offices or in the county where the 677 violation occurred. 678 7. If a unit owner presents the division with proof that 679 the unit owner has requested access to official records in 680 writing by certified mail, and that after 10 days the unit owner 681 again made the same request for access to official records in 682 writing by certified mail, and that more than 10 days has 683 elapsed since the second request and the association has still 684 failed or refused to provide access to official records as 685 required by this chapter, the division shall issue a subpoena 686 requiring production of the requested records where the records 687 are kept pursuant to s. 718.112. 688 8. In addition to subparagraph 6., the division may seek 689 the imposition of a civil penalty through the circuit court for 690 any violation for which the division may issue a notice to show 691 cause under paragraph (r). The civil penalty shall be at least 692 $500 but no more than $5,000 for each violation. The court may 693 also award to the prevailing party court costs and reasonable 694 attorneyattorney’sfees and, if the division prevails, may also 695 award reasonable costs of investigation. 696 (e) The division may prepare and disseminate a prospectus 697 and other information to assist prospective owners, purchasers, 698 lessees, and developers of residential condominiums in assessing 699 the rights, privileges, and duties pertaining thereto. 700 (f) The division may adopt rules to administer and enforce 701 the provisions of this chapter. 702 (g) The division shall establish procedures for providing 703 notice to an association and the developer, bulk assignee, or 704 bulk buyer during the period in which the developer, bulk 705 assignee, or bulk buyer controls the association if the division 706 is considering the issuance of a declaratory statement with 707 respect to the declaration of condominium or any related 708 document governing such condominium community. 709 (h) The division shall furnish each association that pays 710 the fees required by paragraph (2)(a) a copy of this chapter, as 711 amended, and the rules adopted thereto on an annual basis. 712 (i) The division shall annually provide each association 713 with a summary of declaratory statements and formal legal 714 opinions relating to the operations of condominiums which were 715 rendered by the division during the previous year. 716 (j) The division shall provide training and educational 717 programs for condominium association board members and unit 718 owners. The training may, in the division’s discretion, include 719 web-based electronic media, and live training and seminars in 720 various locations throughout the state. The division may review 721 and approve education and training programs for board members 722 and unit owners offered by providers and shall maintain a 723 current list of approved programs and providers and make such 724 list available to board members and unit owners in a reasonable 725 and cost-effective manner. 726 (k) The division shall maintain a toll-free telephone 727 number accessible to condominium unit owners. 728 (l) The division shall develop a program to certify both 729 volunteer and paid mediators to provide mediation of condominium 730 disputes. The division shall provide, upon request, a list of 731 such mediators to any association, unit owner, or other 732 participant in arbitration proceedings under s. 718.1255 733 requesting a copy of the list. The division shall include on the 734 list of volunteer mediators only the names of persons who have 735 received at least 20 hours of training in mediation techniques 736 or who have mediated at least 20 disputes. In order to become 737 initially certified by the division, paid mediators must be 738 certified by the Supreme Court to mediate court cases in county 739 or circuit courts. However, the division may adopt, by rule, 740 additional factors for the certification of paid mediators, 741 which must be related to experience, education, or background. 742 Any person initially certified as a paid mediator by the 743 division must, in order to continue to be certified, comply with 744 the factors or requirements adopted by rule. 745 (m) If a complaint is made, the division must conduct its 746 inquiry with due regard for the interests of the affected 747 parties. Within 30 days after receipt of a complaint, the 748 division shall acknowledge the complaint in writing and notify 749 the complainant whether the complaint is within the jurisdiction 750 of the division and whether additional information is needed by 751 the division from the complainant. The division shall conduct 752 its investigation and, within 90 days after receipt of the 753 original complaint or of timely requested additional 754 information, take action upon the complaint. However, the 755 failure to complete the investigation within 90 days does not 756 prevent the division from continuing the investigation, 757 accepting or considering evidence obtained or received after 90 758 days, or taking administrative action if reasonable cause exists 759 to believe that a violation of this chapter or a rule has 760 occurred. If an investigation is not completed within the time 761 limits established in this paragraph, the division shall, on a 762 monthly basis, notify the complainant in writing of the status 763 of the investigation. When reporting its action to the 764 complainant, the division shall inform the complainant of any 765 right to a hearing pursuant to ss. 120.569 and 120.57. 766 (n) Condominium association directors, officers, and 767 employees; condominium developers; bulk assignees, bulk buyers, 768 and community association managers; and community association 769 management firms have an ongoing duty to reasonably cooperate 770 with the division in any investigation pursuant to this section. 771 The division shall refer to local law enforcement authorities 772 any person whom the division believes has altered, destroyed, 773 concealed, or removed any record, document, or thing required to 774 be kept or maintained by this chapter with the purpose to impair 775 its verity or availability in the department’s investigation. 776 (o) The division may: 777 1. Contract with agencies in this state or other 778 jurisdictions to perform investigative functions; or 779 2. Accept grants-in-aid from any source. 780 (p) The division shall cooperate with similar agencies in 781 other jurisdictions to establish uniform filing procedures and 782 forms, public offering statements, advertising standards, and 783 rules and common administrative practices. 784 (q) The division shall consider notice to a developer, bulk 785 assignee, or bulk buyer to be complete when it is delivered to 786 the address of the developer, bulk assignee, or bulk buyer 787 currently on file with the division. 788 (r) In addition to its enforcement authority, the division 789 may issue a notice to show cause, which must provide for a 790 hearing, upon written request, in accordance with chapter 120. 791 (s) The division shall submit to the Governor, the 792 President of the Senate, the Speaker of the House of 793 Representatives, and the chairs of the legislative 794 appropriations committees an annual report that includes, but 795 need not be limited to, the number of training programs provided 796 for condominium association board members and unit owners, the 797 number of complaints received by type, the number and percent of 798 complaints acknowledged in writing within 30 days and the number 799 and percent of investigations acted upon within 90 days in 800 accordance with paragraph (m), and the number of investigations 801 exceeding the 90-day requirement. The annual report must also 802 include an evaluation of the division’s core business processes 803 and make recommendations for improvements, including statutory 804 changes. The report shall be submitted by September 30 following 805 the end of the fiscal year. 806 Section 4. This act shall take effect October 1, 2020.