103RD GENERAL ASSEMBLY
State of Illinois
2023 and 2024
HB1020

Introduced , by Rep. Mary E. Flowers

SYNOPSIS AS INTRODUCED:
225 ILCS 454/10-45
225 ILCS 454/20-20
225 ILCS 458/10-25 new
225 ILCS 458/15-10

Amends the Real Estate License Act of 2000 and the Real Estate Appraiser Licensing Act of 2002. Provides that a real estate broker, or managing broker, and appraiser shall not discriminate when preparing a broker price opinion or comparative market analysis for residential real estate. Provides that a real estate broker, or managing broker, and appraiser engages in discrimination when the individual considers the actual or perceived race, color, religion, or national origin of the owner of the real estate or the residents of the geographic area in which the real estate is located when determining the market value of the real estate. Provides for a private right of action in the circuit court and a civil action initiated by the Illinois Attorney General. Makes corresponding changes.
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A BILL FOR

HB1020LRB103 04710 AMQ 49719 b
1 AN ACT concerning regulation.
2 Be it enacted by the People of the State of Illinois,
3represented in the General Assembly:
4 Section 5. The Real Estate License Act of 2000 is amended
5by changing Sections 10-45 and 20-20 as follows:
6 (225 ILCS 454/10-45)
7 (Section scheduled to be repealed on January 1, 2030)
8 Sec. 10-45. Broker price opinions and comparative market
9analyses.
10 (a) A broker price opinion or comparative market analysis
11may be prepared or provided by a real estate broker or managing
12broker for any of the following:
13 (1) an existing or potential buyer or seller of an
14 interest in real estate;
15 (2) an existing or potential lessor or lessee of an
16 interest in real estate;
17 (3) a third party making decisions or performing due
18 diligence related to the potential listing, offering,
19 sale, option, lease, or acquisition price of an interest
20 in real estate; or
21 (4) an existing or potential lienholder or other third
22 party for any purpose other than as the primary basis to
23 determine the market value of an interest in real estate

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1 for the purpose of a mortgage loan origination by a
2 financial institution secured by such real estate.
3 (b) A broker price opinion or comparative market analysis
4shall be in writing either on paper or electronically and
5shall include the following provisions:
6 (1) a statement of the intended purpose of the broker
7 price opinion or comparative market analysis;
8 (2) a brief description of the interest in real estate
9 that is the subject of the broker price opinion or
10 comparative market analysis;
11 (3) a brief description of the methodology used to
12 develop the broker price opinion or comparative market
13 analysis;
14 (4) any assumptions or limiting conditions;
15 (5) a disclosure of any existing or contemplated
16 interest of the broker or managing broker in the interest
17 in real estate that is the subject of the broker price
18 opinion or comparative market analysis;
19 (6) the name, license number, and signature of the
20 broker or managing broker that developed the broker price
21 opinion or comparative market analysis;
22 (7) a statement in substantially the following form:
23 "This is a broker price opinion/comparative market
24 analysis, not an appraisal of the market value of the real
25 estate, and was prepared by a licensed real estate broker
26 or managing broker who was not acting as a State certified

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1 real estate appraiser."; and
2 (8) such other items as the broker or managing broker
3 may deem appropriate.
4 (c) A real estate broker or managing broker shall not
5discriminate when preparing a broker price opinion or
6comparative market analysis for residential real estate. For
7the purposes of this Section, a real estate broker or managing
8broker discriminates when the broker considers the actual or
9perceived race, color, religion, or national origin of the
10owner of the real estate or the residents of the geographic
11area in which the real estate is located when determining the
12market value of the real estate. In addition to the
13disciplinary procedures set forth in Section 20-20, an
14aggrieved party may commence a civil action alleging
15discrimination in an appropriate circuit court not later than
162 years after the occurrence that constitutes discrimination
17under this subsection. Such a civil action shall be subject to
18the same procedures, rights, and remedies as a civil action
19alleging a civil rights violation under Section 10-102 of the
20Illinois Human Rights Act. A circuit court action may also be
21initiated by the Illinois Attorney General whenever the
22Illinois Attorney General has reasonable cause to believe that
23a real estate broker or managing broker is engaged in a pattern
24and practice of discrimination prohibited by this subsection.
25Such a civil action shall be subject to the same procedures,
26rights, and remedies as a civil action alleging a civil rights

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1violation under Section 10-104 of the Illinois Human Rights
2Act.
3(Source: P.A. 101-71, eff. 7-12-19.)
4 (225 ILCS 454/20-20)
5 (Section scheduled to be repealed on January 1, 2030)
6 Sec. 20-20. Nature of and grounds for discipline.
7 (a) The Department may refuse to issue or renew a license,
8may place on probation, suspend, or revoke any license,
9reprimand, or take any other disciplinary or non-disciplinary
10action as the Department may deem proper and impose a fine not
11to exceed $25,000 upon any licensee or applicant under this
12Act or any person who holds oneself out as an applicant or
13licensee or against a licensee in handling one's own property,
14whether held by deed, option, or otherwise, for any one or any
15combination of the following causes:
16 (1) Fraud or misrepresentation in applying for, or
17 procuring, a license under this Act or in connection with
18 applying for renewal of a license under this Act.
19 (2) The licensee's conviction of or plea of guilty or
20 plea of nolo contendere, as set forth in subsection (e) of
21 Section 5-25, to: (A) a felony or misdemeanor in this
22 State or any other jurisdiction; (B) the entry of an
23 administrative sanction by a government agency in this
24 State or any other jurisdiction; or (C) any crime that
25 subjects the licensee to compliance with the requirements

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1 of the Sex Offender Registration Act.
2 (3) Inability to practice the profession with
3 reasonable judgment, skill, or safety as a result of a
4 physical illness, mental illness, or disability.
5 (4) Practice under this Act as a licensee in a retail
6 sales establishment from an office, desk, or space that is
7 not separated from the main retail business and located
8 within a separate and distinct area within the
9 establishment.
10 (5) Having been disciplined by another state, the
11 District of Columbia, a territory, a foreign nation, or a
12 governmental agency authorized to impose discipline if at
13 least one of the grounds for that discipline is the same as
14 or the equivalent of one of the grounds for which a
15 licensee may be disciplined under this Act. A certified
16 copy of the record of the action by the other state or
17 jurisdiction shall be prima facie evidence thereof.
18 (6) Engaging in the practice of real estate brokerage
19 without a license or after the licensee's license or
20 temporary permit was expired or while the license was
21 inactive, revoked, or suspended.
22 (7) Cheating on or attempting to subvert the Real
23 Estate License Exam or a continuing education course or
24 examination.
25 (8) Aiding or abetting an applicant to subvert or
26 cheat on the Real Estate License Exam or continuing

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1 education exam administered pursuant to this Act.
2 (9) Advertising that is inaccurate, misleading, or
3 contrary to the provisions of the Act.
4 (10) Making any substantial misrepresentation or
5 untruthful advertising.
6 (11) Making any false promises of a character likely
7 to influence, persuade, or induce.
8 (12) Pursuing a continued and flagrant course of
9 misrepresentation or the making of false promises through
10 licensees, employees, agents, advertising, or otherwise.
11 (13) Any misleading or untruthful advertising, or
12 using any trade name or insignia of membership in any real
13 estate organization of which the licensee is not a member.
14 (14) Acting for more than one party in a transaction
15 without providing written notice to all parties for whom
16 the licensee acts.
17 (15) Representing or attempting to represent, or
18 performing licensed activities for, a broker other than
19 the sponsoring broker.
20 (16) Failure to account for or to remit any moneys or
21 documents coming into the licensee's possession that
22 belong to others.
23 (17) Failure to maintain and deposit in a special
24 account, separate and apart from personal and other
25 business accounts, all escrow moneys belonging to others
26 entrusted to a licensee while acting as a broker, escrow

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1 agent, or temporary custodian of the funds of others or
2 failure to maintain all escrow moneys on deposit in the
3 account until the transactions are consummated or
4 terminated, except to the extent that the moneys, or any
5 part thereof, shall be:
6 (A) disbursed prior to the consummation or
7 termination (i) in accordance with the written
8 direction of the principals to the transaction or
9 their duly authorized agents, (ii) in accordance with
10 directions providing for the release, payment, or
11 distribution of escrow moneys contained in any written
12 contract signed by the principals to the transaction
13 or their duly authorized agents, or (iii) pursuant to
14 an order of a court of competent jurisdiction; or
15 (B) deemed abandoned and transferred to the Office
16 of the State Treasurer to be handled as unclaimed
17 property pursuant to the Revised Uniform Unclaimed
18 Property Act. Escrow moneys may be deemed abandoned
19 under this subparagraph (B) only: (i) in the absence
20 of disbursement under subparagraph (A); (ii) in the
21 absence of notice of the filing of any claim in a court
22 of competent jurisdiction; and (iii) if 6 months have
23 elapsed after the receipt of a written demand for the
24 escrow moneys from one of the principals to the
25 transaction or the principal's duly authorized agent.
26 The account shall be noninterest bearing, unless the

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1 character of the deposit is such that payment of interest
2 thereon is otherwise required by law or unless the
3 principals to the transaction specifically require, in
4 writing, that the deposit be placed in an interest-bearing
5 account.
6 (18) Failure to make available to the Department all
7 escrow records and related documents maintained in
8 connection with the practice of real estate within 24
9 hours of a request for those documents by Department
10 personnel.
11 (19) Failing to furnish copies upon request of
12 documents relating to a real estate transaction to a party
13 who has executed that document.
14 (20) Failure of a sponsoring broker or licensee to
15 timely provide sponsorship or termination of sponsorship
16 information to the Department.
17 (21) Engaging in dishonorable, unethical, or
18 unprofessional conduct of a character likely to deceive,
19 defraud, or harm the public, including, but not limited
20 to, conduct set forth in rules adopted by the Department.
21 (22) Commingling the money or property of others with
22 the licensee's own money or property.
23 (23) Employing any person on a purely temporary or
24 single deal basis as a means of evading the law regarding
25 payment of commission to nonlicensees on some contemplated
26 transactions.

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1 (24) Permitting the use of one's license as a broker
2 to enable a residential leasing agent or unlicensed person
3 to operate a real estate business without actual
4 participation therein and control thereof by the broker.
5 (25) Any other conduct, whether of the same or a
6 different character from that specified in this Section,
7 that constitutes dishonest dealing.
8 (26) Displaying a "for rent" or "for sale" sign on any
9 property without the written consent of an owner or the
10 owner's duly authorized agent or advertising by any means
11 that any property is for sale or for rent without the
12 written consent of the owner or the owner's authorized
13 agent.
14 (27) Failing to provide information requested by the
15 Department, or otherwise respond to that request, within
16 30 days of the request.
17 (28) Advertising by means of a blind advertisement,
18 except as otherwise permitted in Section 10-30 of this
19 Act.
20 (29) A licensee under this Act or an unlicensed
21 individual offering guaranteed sales plans, as defined in
22 Section 10-50, except to the extent set forth in Section
23 10-50.
24 (30) Influencing or attempting to influence, by any
25 words or acts, a prospective seller, purchaser, occupant,
26 landlord, or tenant of real estate, in connection with

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1 viewing, buying, or leasing real estate, so as to promote
2 or tend to promote the continuance or maintenance of
3 racially and religiously segregated housing or so as to
4 retard, obstruct, or discourage racially integrated
5 housing on or in any street, block, neighborhood, or
6 community.
7 (31) Engaging in any act that constitutes a violation
8 of any provision of Article 3 of the Illinois Human Rights
9 Act, whether or not a complaint has been filed with or
10 adjudicated by the Human Rights Commission.
11 (32) Inducing any party to a contract of sale or lease
12 or brokerage agreement to break the contract of sale or
13 lease or brokerage agreement for the purpose of
14 substituting, in lieu thereof, a new contract for sale or
15 lease or brokerage agreement with a third party.
16 (33) Negotiating a sale, exchange, or lease of real
17 estate directly with any person if the licensee knows that
18 the person has an exclusive brokerage agreement with
19 another broker, unless specifically authorized by that
20 broker.
21 (34) When a licensee is also an attorney, acting as
22 the attorney for either the buyer or the seller in the same
23 transaction in which the licensee is acting or has acted
24 as a managing broker or broker.
25 (35) Advertising or offering merchandise or services
26 as free if any conditions or obligations necessary for

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1 receiving the merchandise or services are not disclosed in
2 the same advertisement or offer. These conditions or
3 obligations include without limitation the requirement
4 that the recipient attend a promotional activity or visit
5 a real estate site. As used in this subdivision (35),
6 "free" includes terms such as "award", "prize", "no
7 charge", "free of charge", "without charge", and similar
8 words or phrases that reasonably lead a person to believe
9 that one may receive or has been selected to receive
10 something of value, without any conditions or obligations
11 on the part of the recipient.
12 (36) (Blank).
13 (37) Violating the terms of a disciplinary order
14 issued by the Department.
15 (38) Paying or failing to disclose compensation in
16 violation of Article 10 of this Act.
17 (39) Requiring a party to a transaction who is not a
18 client of the licensee to allow the licensee to retain a
19 portion of the escrow moneys for payment of the licensee's
20 commission or expenses as a condition for release of the
21 escrow moneys to that party.
22 (40) Disregarding or violating any provision of this
23 Act or the published rules adopted by the Department to
24 enforce this Act or aiding or abetting any individual,
25 foreign or domestic partnership, registered limited
26 liability partnership, limited liability company,

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1 corporation, or other business entity in disregarding any
2 provision of this Act or the published rules adopted by
3 the Department to enforce this Act.
4 (41) Failing to provide the minimum services required
5 by Section 15-75 of this Act when acting under an
6 exclusive brokerage agreement.
7 (42) Habitual or excessive use of or addiction to
8 alcohol, narcotics, stimulants, or any other chemical
9 agent or drug that results in a managing broker, broker,
10 or residential leasing agent's inability to practice with
11 reasonable skill or safety.
12 (43) Enabling, aiding, or abetting an auctioneer, as
13 defined in the Auction License Act, to conduct a real
14 estate auction in a manner that is in violation of this
15 Act.
16 (44) Permitting any residential leasing agent or
17 temporary residential leasing agent permit holder to
18 engage in activities that require a broker's or managing
19 broker's license.
20 (45) Failing to notify the Department, within 30 days
21 after the occurrence, of the information required in
22 subsection (e) of Section 5-25.
23 (46) A designated managing broker's failure to provide
24 an appropriate written company policy or failure to
25 perform any of the duties set forth in Section 10-55.
26 (47) Engaging in discrimination as provided in

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1 subsection (b) of Section 10-45.
2 (b) The Department may refuse to issue or renew or may
3suspend the license of any person who fails to file a return,
4pay the tax, penalty or interest shown in a filed return, or
5pay any final assessment of tax, penalty, or interest, as
6required by any tax Act administered by the Department of
7Revenue, until such time as the requirements of that tax Act
8are satisfied in accordance with subsection (g) of Section
92105-15 of the Department of Professional Regulation Law of
10the Civil Administrative Code of Illinois.
11 (c) (Blank).
12 (d) In cases where the Department of Healthcare and Family
13Services (formerly Department of Public Aid) has previously
14determined that a licensee or a potential licensee is more
15than 30 days delinquent in the payment of child support and has
16subsequently certified the delinquency to the Department may
17refuse to issue or renew or may revoke or suspend that person's
18license or may take other disciplinary action against that
19person based solely upon the certification of delinquency made
20by the Department of Healthcare and Family Services in
21accordance with item (5) of subsection (a) of Section 2105-15
22of the Department of Professional Regulation Law of the Civil
23Administrative Code of Illinois.
24 (e) (Blank).
25(Source: P.A. 101-81, eff. 7-12-19; 101-357, eff. 8-9-19;
26102-970, eff. 5-27-22.)

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1 Section 10. The Real Estate Appraiser Licensing Act of
22002 is amended by changing Section 15-10 and by adding
3Section 10-25 as follows:
4 (225 ILCS 458/10-25 new)
5 Sec. 10-25. Discrimination prohibited. An appraiser shall
6not discriminate when preparing a comparative market analysis
7for residential real estate. For the purposes of this Section,
8an appraiser discriminates when the appraiser considers the
9actual or perceived race, color, religion, or national origin
10of the owner of the real estate or the residents of the
11geographic area in which the real estate is located when
12determining the market value of the real estate. In addition
13to the disciplinary procedures set forth in Section 15-10, an
14aggrieved party may commence a civil action alleging
15discrimination in an appropriate circuit court not later than
162 years after the occurrence that constitutes discrimination
17under this Section. Such a civil action shall be subject to the
18same procedures, rights, and remedies as a civil action
19alleging a civil rights violation under Section 10-102 of the
20Illinois Human Rights Act. A circuit court action may also be
21initiated by the Illinois Attorney General whenever the
22Illinois Attorney General has reasonable cause to believe that
23an appraiser is engaged in a pattern and practice of
24discrimination prohibited by this Section. Such a civil action

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1shall be subject to the same procedures, rights, and remedies
2as a civil action alleging a civil rights violation under
3Section 10-104 of the Illinois Human Rights Act.
4 (225 ILCS 458/15-10)
5 (Section scheduled to be repealed on January 1, 2027)
6 Sec. 15-10. Grounds for disciplinary action.
7 (a) The Department may suspend, revoke, refuse to issue,
8renew, or restore a license and may reprimand place on
9probation or administrative supervision, or take any
10disciplinary or non-disciplinary action, including imposing
11conditions limiting the scope, nature, or extent of the real
12estate appraisal practice of a licensee or reducing the
13appraisal rank of a licensee, and may impose an administrative
14fine not to exceed $25,000 for each violation upon a licensee
15for any one or combination of the following:
16 (1) Procuring or attempting to procure a license by
17 knowingly making a false statement, submitting false
18 information, engaging in any form of fraud or
19 misrepresentation, or refusing to provide complete
20 information in response to a question in an application
21 for licensure.
22 (2) Failing to meet the minimum qualifications for
23 licensure as an appraiser established by this Act.
24 (3) Paying money, other than for the fees provided for
25 by this Act, or anything of value to a member or employee

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1 of the Board or the Department to procure licensure under
2 this Act.
3 (4) Conviction of, or plea of guilty or nolo
4 contendere, as enumerated in subsection (e) of Section
5 5-22, under the laws of any jurisdiction of the United
6 States: (i) that is a felony, misdemeanor, or
7 administrative sanction or (ii) that is a crime that
8 subjects the licensee to compliance with the requirements
9 of the Sex Offender Registration Act.
10 (5) Committing an act or omission involving
11 dishonesty, fraud, or misrepresentation with the intent to
12 substantially benefit the licensee or another person or
13 with intent to substantially injure another person as
14 defined by rule.
15 (6) Violating a provision or standard for the
16 development or communication of real estate appraisals as
17 provided in Section 10-10 of this Act or as defined by
18 rule.
19 (7) Failing or refusing without good cause to exercise
20 reasonable diligence in developing, reporting, or
21 communicating an appraisal, as defined by this Act or by
22 rule.
23 (8) Violating a provision of this Act or the rules
24 adopted pursuant to this Act.
25 (9) Having been disciplined by another state, the
26 District of Columbia, a territory, a foreign nation, a

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1 governmental agency, or any other entity authorized to
2 impose discipline if at least one of the grounds for that
3 discipline is the same as or the equivalent of one of the
4 grounds for which a licensee may be disciplined under this
5 Act.
6 (10) Engaging in dishonorable, unethical, or
7 unprofessional conduct of a character likely to deceive,
8 defraud, or harm the public.
9 (11) Accepting an appraisal assignment when the
10 employment itself is contingent upon the appraiser
11 reporting a predetermined estimate, analysis, or opinion
12 or when the fee to be paid is contingent upon the opinion,
13 conclusion, or valuation reached or upon the consequences
14 resulting from the appraisal assignment.
15 (12) Developing valuation conclusions based on the
16 race, color, religion, sex, national origin, ancestry,
17 age, marital status, family status, physical or mental
18 disability, sexual orientation, pregnancy, order of
19 protection status, military status, or unfavorable
20 military discharge, as defined under the Illinois Human
21 Rights Act, of the prospective or present owners or
22 occupants of the area or property under appraisal.
23 (13) Violating the confidential nature of government
24 records to which the licensee gained access through
25 employment or engagement as an appraiser by a government
26 agency.

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1 (14) Being adjudicated liable in a civil proceeding on
2 grounds of fraud, misrepresentation, or deceit. In a
3 disciplinary proceeding based upon a finding of civil
4 liability, the appraiser shall be afforded an opportunity
5 to present mitigating and extenuating circumstances, but
6 may not collaterally attack the civil adjudication.
7 (15) Being adjudicated liable in a civil proceeding
8 for violation of a state or federal fair housing law.
9 (16) Engaging in misleading or untruthful advertising
10 or using a trade name or insignia of membership in a real
11 estate appraisal or real estate organization of which the
12 licensee is not a member.
13 (17) Failing to fully cooperate with a Department
14 investigation by knowingly making a false statement,
15 submitting false or misleading information, or refusing to
16 provide complete information in response to written
17 interrogatories or a written request for documentation
18 within 30 days of the request.
19 (18) Failing to include within the certificate of
20 appraisal for all written appraisal reports the
21 appraiser's license number and licensure title. All
22 appraisers providing significant contribution to the
23 development and reporting of an appraisal must be
24 disclosed in the appraisal report. It is a violation of
25 this Act for an appraiser to sign a report, transmittal
26 letter, or appraisal certification knowing that a person

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1 providing a significant contribution to the report has not
2 been disclosed in the appraisal report.
3 (19) Violating the terms of a disciplinary order or
4 consent to administrative supervision order.
5 (20) Habitual or excessive use or addiction to
6 alcohol, narcotics, stimulants, or any other chemical
7 agent or drug that results in a licensee's inability to
8 practice with reasonable judgment, skill, or safety.
9 (21) A physical or mental illness or disability which
10 results in the inability to practice under this Act with
11 reasonable judgment, skill, or safety.
12 (22) Gross negligence in developing an appraisal or in
13 communicating an appraisal or failing to observe one or
14 more of the Uniform Standards of Professional Appraisal
15 Practice.
16 (23) A pattern of practice or other behavior that
17 demonstrates incapacity or incompetence to practice under
18 this Act.
19 (24) Using or attempting to use the seal, certificate,
20 or license of another as one's own; falsely impersonating
21 any duly licensed appraiser; using or attempting to use an
22 inactive, expired, suspended, or revoked license; or
23 aiding or abetting any of the foregoing.
24 (25) Solicitation of professional services by using
25 false, misleading, or deceptive advertising.
26 (26) Making a material misstatement in furnishing

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1 information to the Department.
2 (27) Failure to furnish information to the Department
3 upon written request.
4 (28) Engaging in discrimination as provided in Section
5 10-25.
6 (b) The Department may reprimand suspend, revoke, or
7refuse to issue or renew an education provider's license, may
8reprimand, place on probation, or otherwise discipline an
9education provider and may suspend or revoke the course
10approval of any course offered by an education provider and
11may impose an administrative fine not to exceed $25,000 upon
12an education provider, for any of the following:
13 (1) Procuring or attempting to procure licensure by
14 knowingly making a false statement, submitting false
15 information, engaging in any form of fraud or
16 misrepresentation, or refusing to provide complete
17 information in response to a question in an application
18 for licensure.
19 (2) Failing to comply with the covenants certified to
20 on the application for licensure as an education provider.
21 (3) Committing an act or omission involving
22 dishonesty, fraud, or misrepresentation or allowing any
23 such act or omission by any employee or contractor under
24 the control of the provider.
25 (4) Engaging in misleading or untruthful advertising.
26 (5) Failing to retain competent instructors in

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1 accordance with rules adopted under this Act.
2 (6) Failing to meet the topic or time requirements for
3 course approval as the provider of a qualifying curriculum
4 course or a continuing education course.
5 (7) Failing to administer an approved course using the
6 course materials, syllabus, and examinations submitted as
7 the basis of the course approval.
8 (8) Failing to provide an appropriate classroom
9 environment for presentation of courses, with
10 consideration for student comfort, acoustics, lighting,
11 seating, workspace, and visual aid material.
12 (9) Failing to maintain student records in compliance
13 with the rules adopted under this Act.
14 (10) Failing to provide a certificate, transcript, or
15 other student record to the Department or to a student as
16 may be required by rule.
17 (11) Failing to fully cooperate with an investigation
18 by the Department by knowingly making a false statement,
19 submitting false or misleading information, or refusing to
20 provide complete information in response to written
21 interrogatories or a written request for documentation
22 within 30 days of the request.
23 (c) In appropriate cases, the Department may resolve a
24complaint against a licensee through the issuance of a Consent
25to Administrative Supervision order. A licensee subject to a
26Consent to Administrative Supervision order shall be

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1considered by the Department as an active licensee in good
2standing. This order shall not be reported or considered by
3the Department to be a discipline of the licensee. The records
4regarding an investigation and a Consent to Administrative
5Supervision order shall be considered confidential and shall
6not be released by the Department except as mandated by law. A
7complainant shall be notified if the complaint has been
8resolved by a Consent to Administrative Supervision order.
9(Source: P.A. 102-20, eff. 1-1-22.)