HB5502 Engrossed LRB102 26026 AWJ 35456 b
1		AN ACT concerning local government.
2		Be it enacted by the People of the State of Illinois,
3		represented in the General Assembly:
4		Section 5. The Emergency Telephone System Act is amended
5		by changing Sections 2, 15.5, and 20 and by adding Sections
6		15.5a, 15.6c, and 15.8a as follows:
7		(50 ILCS 750/2) (from Ch. 134, par. 32)
8		(Section scheduled to be repealed on December 31, 2023)
9		Sec. 2. Definitions. As used in this Act, unless the
10		context otherwise requires:
11		"9-1-1 network" means the network used for the delivery of
12		9-1-1 calls and messages over dedicated and redundant
13		facilities to a primary or backup 9-1-1 PSAP that meets the
14		appropriate grade of service.
15		"9-1-1 system" means the geographic area that has been
16		granted an order of authority by the Commission or the
17		Statewide 9-1-1 Administrator to use "9-1-1" as the primary
18		emergency telephone number, including, but not limited to, the
19		network, software applications, databases, CPE components and
20		operational and management procedures required to provide
21		9-1-1 service.
22		"9-1-1 Authority" means an Emergency Telephone System
23		Board or , Joint Emergency Telephone System Board that provides

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1		for the management and operation of a 9-1-1 system. "9-1-1
2		Authority" includes the Illinois State Police only to the
3		extent it provides 9-1-1 services under this Act.
4		"9-1-1 System Manager" means the manager, director,
5		administrator, or coordinator who at the direction of his or
6		her Emergency Telephone System Board is responsible for the
7		implementation and execution of the order of authority issued
8		by the Commission or the Statewide 9-1-1 Administrator through
9		the programs, policies, procedures, and daily operations of
10		the 9-1-1 system consistent with the provisions of this Act.
11		"Administrator" means the Statewide 9-1-1 Administrator.
12		"Advanced service" means any telecommunications service
13		with or without dynamic bandwidth allocation, including, but
14		not limited to, ISDN Primary Rate Interface (PRI), that,
15		through the use of a DS-1, T-1, or other un-channelized or
16		multi-channel transmission facility, is capable of
17		transporting either the subscriber's inter-premises voice
18		telecommunications services to the public switched network or
19		the subscriber's 9-1-1 calls to the public agency.
20		"Aggregator" means an entity that ingresses 9-1-1 calls of
21		multiple traffic types or 9-1-1 calls from multiple
22		originating service providers and combines them on a trunk
23		group or groups (or equivalent egress connection arrangement
24		to a 9-1-1 system provider's E9-1-1/NG9-1-1 network or
25		system), and that uses the routing information provided in the
26		received call setup signaling to select the appropriate trunk

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1		group and proceeds to signal call setup toward the 9-1-1
2		system provider. "Aggregator" includes an originating service
3		provider that provides aggregation functions for its own 9-1-1
4		calls. "Aggregator" also includes an aggregation network or an
5		aggregation entity that provides aggregator services for other
6		types of system providers, such as cloud-based services or
7		enterprise networks as its client.
8		"ALI" or "automatic location identification" means the
9		automatic display at the public safety answering point of the
10		address or location of the caller's telephone and
11		supplementary emergency services information of the location
12		from which a call originates.
13		"ANI" or "automatic number identification" means the
14		automatic display of the 10-digit 10 digit telephone number
15		associated with the caller's telephone number.
16		"Automatic alarm" and "automatic alerting device" mean any
17		device that will access the 9-1-1 system for emergency
18		services upon activation and does not provide for two-way
19		communication.
20		"Answering point" means a PSAP, SAP, Backup PSAP, Unmanned
21		Backup Answering Point, or VAP.
22		"Authorized entity" means an answering point or
23		participating agency other than a decommissioned PSAP.
24		"Backup PSAP" means an answering point that meets the
25		appropriate standards of service and serves as an alternate to
26		the PSAP operating independently from the PSAP at a different

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1		location, that has the capability to direct dispatch for the
2		PSAP or otherwise transfer emergency calls directly to an
3		authorized entity. A backup PSAP may accept overflow calls
4		from the PSAP or be activated if the primary PSAP is disabled.
5		"Board" means an Emergency Telephone System Board or a
6		Joint Emergency Telephone System Board created pursuant to
7		Section 15.4.
8		"Call back number" means a number, which may or may not be
9		a direct-dial number for a station used to originate a 9-1-1
10		call, used by a PSAP to recontact a location from which a 9-1-1
11		call was placed.
12		"Carrier" includes a telecommunications carrier and a
13		wireless carrier.
14		"Commission" means the Illinois Commerce Commission.
15		"Computer aided dispatch" or "CAD" means a computer-based
16		system that aids public safety telecommunicators by automating
17		selected dispatching and recordkeeping activities.
18		"Covered MLTS" means a multi-line telephone system or MLTS
19		service manufactured, imported, offered for first sale, or
20		first sold after February 16, 2020.
21		"Direct dispatch" means a 9-1-1 service wherein upon
22		receipt of an emergency call, a public safety telecommunicator
23		transmits - without delay, transfer, relay, or referral - all
24		relevant available information to the appropriate public
25		safety personnel or emergency responders.
26		"Decommissioned" means the revocation of a PSAPs authority

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1		to handle 9-1-1 calls as an answering point within the 9-1-1
2		network.
3		"DS-1, T-1, or similar un-channelized or multi-channel
4		transmission facility" means a facility that can transmit and
5		receive a bit rate of at least 1.544 megabits per second
6		(Mbps).
7		"Dynamic bandwidth allocation" means the ability of the
8		facility or customer to drop and add channels, or adjust
9		bandwidth, when needed in real time for voice or data
10		purposes.
11		"Emergency call" means any type of request for emergency
12		assistance through a 9-1-1 network either to the digits 9-1-1
13		or the emergency 24/7 10-digit telephone number for all
14		answering points. An emergency call is not limited to a voice
15		telephone call. It could be a two-way video call, an
16		interactive text, Teletypewriter (TTY), an SMS, an Instant
17		Message, or any new mechanism for communications available in
18		the future. An emergency call occurs when the request for
19		emergency assistance is received by a public safety
20		telecommunicator.
21		"Enhanced 9-1-1" or "E9-1-1" means a telephone system that
22		includes network switching, database and PSAP premise elements
23		capable of providing automatic location identification data,
24		selective routing, selective transfer, fixed transfer, and a
25		call back number, including any enhanced 9-1-1 service so
26		designated by the Federal Communications Commission in its

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1		report and order in WC Dockets Nos. 04-36 and 05-196, or any
2		successor proceeding.
3		"ETSB" means an emergency telephone system board appointed
4		by the corporate authorities of any county or municipality
5		that provides for the management and operation of a 9-1-1
6		system.
7		"Grade of service" means P.01 for enhanced 9-1-1 services
8		or the NENA i3 Solution adopted standard for NG9-1-1.
9		"Grandfathered or exempt private residential or business
10		switch/MLTS" means any MLTS that was manufactured, imported,
11		offered for first sale or lease, first sold or leased, or
12		installed on or before February 16, 2020. Grandfathered or
13		exempt private residential or business switch/MLTS's are
14		subject to Section 15.5, 15.6, and 15.8 of this Act.
15		"Hearing-impaired individual" means a person with a
16		permanent hearing loss who can regularly and routinely
17		communicate by telephone only through the aid of devices which
18		can send and receive written messages over the telephone
19		network.
20		"Hosted supplemental 9-1-1 service" means a database
21		service that:
22		(1) electronically provides information to 9-1-1 call
23		takers when a call is placed to 9-1-1;
24		(2) allows telephone subscribers to provide
25		information to 9-1-1 to be used in emergency scenarios;
26		(3) collects a variety of formatted data relevant to

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1		9-1-1 and first responder needs, which may include, but is
2		not limited to, photographs of the telephone subscribers,
3		physical descriptions, medical information, household
4		data, and emergency contacts;
5		(4) allows for information to be entered by telephone
6		subscribers through a secure website where they can elect
7		to provide as little or as much information as they
8		choose;
9		(5) automatically displays data provided by telephone
10		subscribers to 9-1-1 call takers for all types of
11		telephones when a call is placed to 9-1-1 from a
12		registered and confirmed phone number;
13		(6) supports the delivery of telephone subscriber
14		information through a secure internet connection to all
15		emergency telephone system boards;
16		(7) works across all 9-1-1 call taking equipment and
17		allows for the easy transfer of information into a
18		computer aided dispatch system; and
19		(8) may be used to collect information pursuant to an
20		Illinois Premise Alert Program as defined in the Illinois
21		Premise Alert Program (PAP) Act.
22		"Interconnected voice over Internet protocol provider" or
23		"Interconnected VoIP provider" has the meaning given to that
24		term under Section 13-235 of the Public Utilities Act.
25		"Joint ETSB" means a Joint Emergency Telephone System
26		Board established by intergovernmental agreement of two or

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1		more municipalities or counties, or a combination thereof, to
2		provide for the management and operation of a 9-1-1 system.
3		"Key telephone system" means a type of MLTS designed to
4		provide shared access to several outside lines through buttons
5		or keys typically offering identified access lines with direct
6		line appearance or termination on a given telephone set.
7		"Local public agency" means any unit of local government
8		or special purpose district located in whole or in part within
9		this State that provides or has authority to provide
10		firefighting, police, ambulance, medical, or other emergency
11		services.
12		"Mechanical dialer" means any device that accesses the
13		9-1-1 system without human intervention and does not provide
14		for two-way communication.
15		"Master Street Address Guide" or "MSAG" is a database of
16		street names and house ranges within their associated
17		communities defining emergency service zones (ESZs) and their
18		associated emergency service numbers (ESNs) to enable proper
19		routing of 9-1-1 calls.
20		"Mobile telephone number" or "MTN" means the telephone
21		number assigned to a wireless telephone at the time of initial
22		activation.
23		"Multi-line telephone system (MLTS)" means a system
24		comprised of common control unit or units, telephone sets,
25		control hardware and software, and adjunct systems which
26		enables users to make and receive telephone calls using shared

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1		resources such as telephone network trunks or data link
2		bandwidth. This term includes, but is not limited to:
3		network-based and premises-based systems such as Centrex
4		service; premises-based, hosted, and cloud-based VoIP; as well
5		as PBX, Hybrid, and key telephone systems (as classified by
6		the Federal Communications Commission under 47 CFR Part 68 or
7		any successor rules); and systems owned or leased by
8		governmental agencies, nonprofit entities, and for-profit
9		businesses.
10		"Network connections" means the number of voice grade
11		communications channels directly between a subscriber and a
12		telecommunications carrier's public switched network, without
13		the intervention of any other telecommunications carrier's
14		switched network, which would be required to carry the
15		subscriber's inter-premises traffic and which connection
16		either (1) is capable of providing access through the public
17		switched network to a 9-1-1 Emergency Telephone System, if one
18		exists, or (2) if no system exists at the time a surcharge is
19		imposed under Section 15.3, that would be capable of providing
20		access through the public switched network to the local 9-1-1
21		Emergency Telephone System if one existed. Where multiple
22		voice grade communications channels are connected to a
23		telecommunications carrier's public switched network through a
24		private branch exchange (PBX) service, there shall be
25		determined to be one network connection for each trunk line
26		capable of transporting either the subscriber's inter-premises

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1		traffic to the public switched network or the subscriber's
2		9-1-1 calls to the public agency. Where multiple voice grade
3		communications channels are connected to an OSP's a
4		telecommunications carrier's public switched network through
5		Centrex type service, the number of network connections shall
6		be equal to the number of PBX/MLTS trunk equivalents for the
7		subscriber's service or other multiple voice grade
8		communication channels facility, as determined by reference to
9		any generally applicable exchange access service tariff filed
10		by the subscriber's telecommunications carrier with the
11		Commission.
12		"Network costs" means those recurring costs that directly
13		relate to the operation of the 9-1-1 network as determined by
14		the Statewide 9-1-1 Administrator with the advice of the
15		Statewide 9-1-1 Advisory Board, which may include, but need
16		not be limited to, some or all of the following: costs for
17		interoffice trunks, selective routing charges, transfer lines
18		and toll charges for 9-1-1 services, Automatic Location
19		Information (ALI) database charges, independent local exchange
20		carrier charges and non-system provider charges, carrier
21		charges for third party database for on-site customer premises
22		equipment, back-up PSAP trunks for non-system providers,
23		periodic database updates as provided by carrier (also known
24		as "ALI data dump"), regional ALI storage charges, circuits
25		for call delivery (fiber or circuit connection), NG9-1-1
26		costs, and all associated fees, taxes, and surcharges on each

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1		invoice. "Network costs" shall not include radio circuits or
2		toll charges that are other than for 9-1-1 services.
3		"Next generation 9-1-1" or "NG9-1-1" means a secure
4		Internet Protocol-based (IP-based) open-standards system
5		comprised of hardware, software, data, and operational
6		policies and procedures that:
7		(A) provides standardized interfaces from
8		emergency call and message services to support
9		emergency communications;
10		(B) processes all types of emergency calls,
11		including voice, text, data, and multimedia
12		information;
13		(C) acquires and integrates additional emergency
14		call data useful to call routing and handling;
15		(D) delivers the emergency calls, messages, and
16		data to the appropriate public safety answering point
17		and other appropriate emergency entities based on the
18		location of the caller;
19		(E) supports data, video, and other communications
20		needs for coordinated incident response and
21		management; and
22		(F) interoperates with services and networks used
23		by first responders to facilitate emergency response.
24		"NG9-1-1 costs" means those recurring costs that directly
25		relate to the Next Generation 9-1-1 service as determined by
26		the Statewide 9-1-1 Administrator with the advice of the

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1		Statewide 9-1-1 Advisory Board, which may include, but need
2		not be limited to, costs for NENA i3 Core Components (Border
3		Control Function (BCF), Emergency Call Routing Function
4		(ECRF), Location Validation Function (LVF), Emergency Services
5		Routing Proxy (ESRP), Policy Store/Policy Routing Functions
6		(PSPRF), and Location Information Servers (LIS)), Statewide
7		ESInet, software external to the PSAP (data collection,
8		identity management, aggregation, and GIS functionality), and
9		gateways (legacy 9-1-1 tandems or gateways or both).
10		"Originating service provider" or "OSP" means the entity
11		that provides services to end users that may be used to
12		originate voice or nonvoice 9-1-1 requests for assistance and
13		who would interconnect, in any of various fashions, to the
14		9-1-1 system provider for purposes of delivering 9-1-1 traffic
15		to the public safety answering points.
16		"Private branch exchange" or "PBX" means a private
17		telephone system and associated equipment located on the
18		user's property that provides communications between internal
19		stations and external networks.
20		"Private business switch service" means network and
21		premises based systems including a VoIP, Centrex type service,
22		or PBX service, even though key telephone systems or
23		equivalent telephone systems registered with the Federal
24		Communications Commission under 47 CFR Part 68 are directly
25		connected to Centrex type and PBX systems. "Private business
26		switch service" does not include key telephone systems or

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1		equivalent telephone systems registered with the Federal
2		Communications Commission under 47 CFR Part 68 when not used
3		in conjunction with a VoIP, Centrex type, or PBX systems.
4		"Private business switch service" typically includes, but is
5		not limited to, private businesses, corporations, and
6		industries where the telecommunications service is primarily
7		for conducting business.
8		"Private residential switch service" means network and
9		premise based systems including a VoIP, Centrex type service,
10		or PBX service or key telephone systems or equivalent
11		telephone systems registered with the Federal Communications
12		Commission under 47 CFR C.F.R. Part 68 that are directly
13		connected to a VoIP, Centrex type service, or PBX systems
14		equipped for switched local network connections or 9-1-1
15		system access to residential end users through a private
16		telephone switch. "Private residential switch service" does
17		not include key telephone systems or equivalent telephone
18		systems registered with the Federal Communications Commission
19		under 47 CFR C.F.R. Part 68 when not used in conjunction with a
20		VoIP, Centrex type, or PBX systems. "Private residential
21		switch service" typically includes, but is not limited to,
22		apartment complexes, condominiums, and campus or university
23		environments where shared tenant service is provided and where
24		the usage of the telecommunications service is primarily
25		residential.
26		"Public agency" means the State, and any unit of local

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1		government or special purpose district located in whole or in
2		part within this State, that provides or has authority to
3		provide firefighting, police, ambulance, medical, or other
4		emergency services.
5		"Public safety agency" means a functional division of a
6		public agency that provides firefighting, police, medical, or
7		other emergency services to respond to and manage emergency
8		incidents. For the purpose of providing wireless service to
9		users of 9-1-1 emergency services, as expressly provided for
10		in this Act, the Illinois State Police may be considered a
11		public safety agency.
12		"Public safety answering point" or "PSAP" means the
13		primary answering location of an emergency call that meets the
14		appropriate standards of service and is responsible for
15		receiving and processing those calls and events according to a
16		specified operational policy.
17		"PSAP representative" means the manager or supervisor of a
18		Public Safety Answering Point (PSAP) who oversees the daily
19		operational functions and is responsible for the overall
20		management and administration of the PSAP.
21		"Public safety telecommunicator" means any person employed
22		in a full-time or part-time capacity at an answering point
23		whose duties or responsibilities include answering, receiving,
24		or transferring an emergency call for dispatch to the
25		appropriate emergency responder.
26		"Public safety telecommunicator supervisor" means any

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1		person employed in a full-time or part-time capacity at an
2		answering point or by a 9-1-1 Authority, whose primary duties
3		or responsibilities are to direct, administer, or manage any
4		public safety telecommunicator and whose responsibilities
5		include answering, receiving, or transferring an emergency
6		call for dispatch to the appropriate responders.
7		"Referral" means a 9-1-1 service in which the public
8		safety telecommunicator provides the calling party with the
9		telephone number of the appropriate public safety agency or
10		other provider of emergency services.
11		"Regular service" means any telecommunications service,
12		other than advanced service, that is capable of transporting
13		either the subscriber's inter-premises voice
14		telecommunications services to the public switched network or
15		the subscriber's 9-1-1 calls to the public agency.
16		"Relay" means a 9-1-1 service in which the public safety
17		telecommunicator takes the pertinent information from a caller
18		and relays that information to the appropriate public safety
19		agency or other provider of emergency services.
20		"Remit period" means the billing period, one month in
21		duration, for which a wireless carrier remits a surcharge and
22		provides subscriber information by zip code to the Illinois
23		State Police, in accordance with Section 20 of this Act.
24		"Secondary Answering Point" or "SAP" means a location,
25		other than a PSAP, that is able to receive the voice, data, and
26		call back number of E9-1-1 or NG9-1-1 emergency calls

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1		transferred from a PSAP and completes the call taking process
2		by dispatching police, medical, fire, or other emergency
3		responders.
4		"Shared residential MLTS service" means the use of one or
5		more MLTS or MLTS service or services to provide telephone
6		service to residential facilities, including, but not limited
7		to, single family and multi-family dwellings, including
8		apartments, even if the service is not individually billed.
9		"Shared telecommunications services" means the provision
10		of telecommunications and information management services and
11		equipment within a user group located in discrete private
12		premises in building complexes, campuses, or high-rise
13		buildings by a commercial shared services provider or by a
14		user association, through privately owned customer premises
15		equipment and associated data processing and information
16		management services, and includes the provisioning of
17		connections to the facilities of a local exchange carrier or
18		an interexchange carrier.
19		"Statewide wireless emergency 9-1-1 system" means all
20		areas of the State where an emergency telephone system board
21		has not declared its intention for one or more of its public
22		safety answering points to serve as a primary wireless 9-1-1
23		public safety answering point for its jurisdiction. The
24		operator of the statewide wireless emergency 9-1-1 system
25		shall be the Illinois State Police.
26		"System" means the communications equipment and related

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1		software applications required to produce a response by the
2		appropriate emergency public safety agency or other provider
3		of emergency services as a result of an emergency call being
4		placed to 9-1-1.
5		"System provider" means the contracted entity providing
6		9-1-1 network and database services.
7		"Telecommunications carrier" means those entities included
8		within the definition specified in Section 13-202 of the
9		Public Utilities Act, and includes those carriers acting as
10		resellers of telecommunications services. "Telecommunications
11		carrier" includes telephone systems operating as mutual
12		concerns. "Telecommunications carrier" does not include a
13		wireless carrier.
14		"Telecommunications technology" means equipment that can
15		send and receive written messages over the telephone network.
16		"Temporary residence MLTS" means the use of MLTS or MLTS
17		service to provide telephone service to occupants of temporary
18		or transient dwellings, including, but not limited to,
19		dormitories, hotels, motels, health care facilities, and
20		nursing homes, or other similar facilities.
21		"Transfer" means a 9-1-1 service in which the public
22		safety telecommunicator, who receives an emergency call,
23		transmits, redirects, or conferences that call to the
24		appropriate public safety agency or other provider of
25		emergency services. "Transfer" Transfer shall not include a
26		relay or referral of the information without transferring the

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1		caller.
2		"Transmitting messages" shall have the meaning given to
3		that term under Section 8-11-2 of the Illinois Municipal Code.
4		"Trunk line" means a transmission path, or group of
5		transmission paths, connecting a subscriber's PBX to a
6		telecommunications carrier's public switched network. In the
7		case of regular service, each voice grade communications
8		channel or equivalent amount of bandwidth capable of
9		transporting either the subscriber's inter-premises voice
10		telecommunications services to the public switched network or
11		the subscriber's 9-1-1 calls to the public agency shall be
12		considered a trunk line, even if it is bundled with other
13		channels or additional bandwidth. In the case of advanced
14		service, each DS-1, T-1, or other un-channelized or
15		multi-channel transmission facility that is capable of
16		transporting either the subscriber's inter-premises voice
17		telecommunications services to the public switched network or
18		the subscriber's 9-1-1 calls to the public agency shall be
19		considered a single trunk line, even if it contains multiple
20		voice grade communications channels or otherwise supports 2 or
21		more voice grade calls at a time; provided, however, that each
22		additional increment of up to 24 voice grade channels of
23		transmission capacity that is capable of transporting either
24		the subscriber's inter-premises voice telecommunications
25		services to the public switched network or the subscriber's
26		9-1-1 calls to the public agency shall be considered an

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1		additional trunk line.
2		"Unmanned backup answering point" means an answering point
3		that serves as an alternate to the PSAP at an alternate
4		location and is typically unmanned but can be activated if the
5		primary PSAP is disabled.
6		"Virtual answering point" or "VAP" means a temporary or
7		nonpermanent location that is capable of receiving an
8		emergency call, contains a fully functional worksite that is
9		not bound to a specific location, but rather is portable and
10		scalable, connecting public safety telecommunicators to the
11		work process, and is capable of completing the call
12		dispatching process.
13		"Voice-impaired individual" means a person with a
14		permanent speech disability which precludes oral
15		communication, who can regularly and routinely communicate by
16		telephone only through the aid of devices which can send and
17		receive written messages over the telephone network.
18		"Wireless carrier" means a provider of two-way cellular,
19		broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial
20		Mobile Radio Service (CMRS), Wireless Communications Service
21		(WCS), or other Commercial Mobile Radio Service (CMRS), as
22		defined by the Federal Communications Commission, offering
23		radio communications that may provide fixed, mobile, radio
24		location, or satellite communication services to individuals
25		or businesses within its assigned spectrum block and
26		geographical area or that offers real-time, two-way voice

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1		service that is interconnected with the public switched
2		network, including a reseller of such service.
3		"Wireless enhanced 9-1-1" means the ability to relay the
4		telephone number of the originator of a 9-1-1 call and
5		location information from any mobile handset or text telephone
6		device accessing the wireless system to the designated
7		wireless public safety answering point as set forth in the
8		order of the Federal Communications Commission, FCC Docket No.
9		94-102, adopted June 12, 1996, with an effective date of
10		October 1, 1996, and any subsequent amendment thereto.
11		"Wireless public safety answering point" means the
12		functional division of a 9-1-1 authority accepting wireless
13		9-1-1 calls.
14		"Wireless subscriber" means an individual or entity to
15		whom a wireless service account or number has been assigned by
16		a wireless carrier, other than an account or number associated
17		with prepaid wireless telecommunication service.
18		(Source: P.A. 102-9, eff. 6-3-21; 102-538, eff. 8-20-21;
19		revised 10-5-21.)
20		(50 ILCS 750/15.5)
21		(Section scheduled to be repealed on December 31, 2023)
22		Sec. 15.5. Grandfathered private Private residential
23		switch or MLTS 9-1-1 service 9-1-1 service.
24		(a) After June 30, 1995 and before February 16, 2020, an
25		entity that installs, manages, provides or operates a private

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1		residential switch service or shared residential or temporary
2		residential MLTS service private residential switch service
3		and provides telecommunications facilities or services to
4		residents shall provide to those residential end users the
5		same level of 9-1-1 service as the public agency and the
6		telecommunications carrier are providing to other residential
7		end users of the local 9-1-1 system. This service shall ensure
8		that the system is connected to the public switched telephone
9		network such that calls to 9-1-1 route to the appropriate
10		9-1-1 jurisdiction and include, but not be limited to, the
11		capability to provide ANI identify the telephone number, the
12		extension number, and the ALI containing the physical address
13		and distinct location for each living unit associated with the
14		address location that is the source of the call to 9-1-1 the
15		number designated as the emergency telephone number.
16		(b) The private residential switch or shared residential
17		or temporary residential MLTS service operator is responsible
18		for forwarding end user ANI and ALI automatic location
19		identification record information to the 9-1-1 system provider
20		according to the format, frequency, and procedures established
21		by that system provider.
22		(c) This Act does not apply to any MLTS PBX telephone
23		extension that uses radio transmissions to convey electrical
24		signals directly between the telephone extension and the
25		serving MLTS PBX.
26		(d) An entity that violates this Section is guilty of a

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1		business offense and shall be fined not less than $1,000 and
2		not more than $5,000.
3		(e) Nothing in this Section shall be construed to preclude
4		the Attorney General on behalf of the Illinois State Police or
5		on his or her own initiative, or any other interested person,
6		from seeking judicial relief, by mandamus, injunction, or
7		otherwise, to compel compliance with this Section.
8		(Source: P.A. 102-538, eff. 8-20-21.)
9		(50 ILCS 750/15.5a new)
10		Sec. 15.5a. Grandfathered private business switch or MLTS
11		9-1-1 service.
12		(a) After June 30, 2000, or within 18 months after
13		enhanced 9-1-1 or NG9-1-1 service becomes available, an entity
14		that installs, manages, or operates an MLTS service for
15		businesses prior to February 16, 2020 shall assure that the
16		system is connected to the public switched network such that
17		calls to 9-1-1 route to the appropriate 9-1-1 jurisdiction
18		with the proper ANI and ALI. For buildings having their own
19		street address and containing workspace of 40,000 square feet
20		or less, location identification shall include the building's
21		street address. For buildings having their own street address
22		and containing workspace of more than 40,000 square feet,
23		location identification shall include the building's street
24		address and one distinct location identification per 40,000
25		square feet of workspace. Separate buildings containing

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1		workspace of 40,000 square feet or less having a common public
2		street address shall have a distinct location identification
3		for each building in addition to the street address.
4		(b) Exemptions from subsection (a) are as follows:
5		(1) Buildings containing workspace of more than 40,000
6		square feet are exempt from the multiple location
7		identification requirements if the building maintains, at
8		all times, alternative and adequate means of signaling and
9		responding to emergencies. Those means shall include, but
10		not be limited to, a telephone system that provides the
11		physical location of 9-1-1 calls coming from within the
12		building. Health care facilities are presumed to meet the
13		requirements of this paragraph if the facilities are
14		staffed with medical or nursing personnel 24 hours per day
15		and if an alternative means of providing information about
16		the source of an emergency call exists. Buildings under
17		this exemption must provide 9-1-1 service that provides
18		the building's street address.
19		(2) Buildings containing workspace of more than 40,000
20		square feet if the building maintains, at all times,
21		alternative and adequate means of signaling and responding
22		to emergencies, including a telephone system that provides
23		the location of a 9-1-1 call coming from within the
24		building, and the building is serviced by its own medical,
25		fire, and security personnel. Buildings under this
26		exemption are subject to emergency phone system

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1		certification by the Administrator.
2		(3) Buildings in communities not serviced by enhanced
3		9-1-1 service.
4		(c) This Act does not apply to any MLTS telephone
5		extension that uses radio transmissions to convey electrical
6		signals directly between the telephone extension and the
7		serving MLTS.
8		(d) Any entity that installs, manages, or operates an MLTS
9		service to businesses shall ensure that all systems installed
10		on or after July 1, 2015 are connected to the public switched
11		network in a manner such that when a user dials "9-1-1", the
12		emergency call connects to the 9-1-1 system without first
13		dialing any number or set of numbers.
14		(e) The requirements of this Section do not apply to:
15		(1) any entity certified by the Illinois Commerce
16		Commission to operate a Private Emergency Answering Point
17		as defined in 83 Ill. Adm. Code 1326.105; or
18		(2) correctional institutions and facilities as
19		defined in subsection (d) of Section 3-1-2 of the Unified
20		Code of Corrections.
21		(f) An entity that violates this Section is guilty of a
22		business offense and shall be fined not less than $1,000 and
23		not more than $5,000.
24		(g) An entity that violates this Section is guilty of a
25		business offense and shall be fined not less than $1,000 and
26		not more than $5,000.

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1		(h) Nothing in this Section shall be construed to preclude
2		the Attorney General on behalf of the Illinois State Police or
3		on his or her own initiative, or any other interested person,
4		from seeking judicial relief, by mandamus, injunction, or
5		otherwise, to compel compliance with this Section.
6		(i) The Illinois State Police may promulgate rules for the
7		administration of this Section.
8		(50 ILCS 750/15.6c new)
9		Sec. 15.6c. Requirements for covered MLTS.
10		(a) Manufacturers, importers, sellers, and lessors may not
11		manufacture or import for use in the United States or sell or
12		lease or offer to sell or lease in the United States an MLTS,
13		unless the system is pre-configured so that when it is
14		properly installed, in accordance with the Federal
15		Communications Commission MLTS rules (47 CFR 9.3), so that a
16		user may directly initiate a call to 9-1-1 from any station
17		equipped with dialing facilities, without dialing any
18		additional digit, code, prefix, or post-fix, including any
19		trunk-access code, such as the digit 9, regardless of whether
20		the user is required to dial such a digit, code, prefix, or
21		post-fix for the other calls.
22		(b) Installers, managers, and operators may not install,
23		manage, or operate for use in the United States an MLTS, unless
24		the system is configured so that a user may directly initiate a
25		call to 9-1-1 from any station equipped with dialing

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1		facilities, without dialing any additional digit, code,
2		prefix, or post-fix, including any trunk-access code, such as
3		the digit 9, regardless of whether the user is required to dial
4		such a digit, code, prefix, or post-fix for other calls.
5		(c) Installers, managers, and operators shall, in
6		installing, managing, or operating an MLTS, configure the
7		system to provide MLTS notification to a central location at
8		the facility where the system is installed or to another
9		person or organization regardless of location, if the system
10		is able to be configured to provide the notification without
11		an improvement to the hardware or software of the system. MLTS
12		notification must meet the following requirements:
13		(1) it must be initiated contemporaneously with the
14		9-1-1 call, provided that it is technically feasible to do
15		so;
16		(2) it must not delay the call to 9-1-1; and
17		(3) it must be sent to a location where someone is
18		likely to see or hear it.
19		(50 ILCS 750/15.8a new)
20		Sec. 15.8a. Dispatchable location compliance dates for
21		covered MLTS.
22		(a) MLTS that are manufactured, imported, offered for
23		first sale or lease, first sold or leased, or installed or
24		operated after February 16, 2020 that are capable of providing
25		a dispatchable location with 9-1-1 calls to the appropriate

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1		PSAPs, regardless of the technological platform used, are
2		considered covered. Covered MLTS are subject to the following
3		compliance deadlines for the provisioning of dispatchable
4		location depending on the nature of the device from which the
5		MLTS 9-1-1 call originates.
6		(1) As of January 6, 2021:
7		(A) On-premises, fixed devices associated with an
8		MLTS must provide automated dispatchable location with
9		9-1-1 calls to the appropriate PSAP.
10		(B) MLTS manufacturers, importers, sellers, and
11		lessors may not manufacture, import, sell, lease, or
12		offer to sell or lease an MLTS unless the system has
13		the capability, after proper installation, of
14		providing the automated dispatchable location of the
15		caller to the PSAP with 9-1-1 calls from on-premises,
16		fixed devices.
17		(C) MLTS installers may not install a system
18		unless it is configured so that it is capable of being
19		programmed with and conveying the automated
20		dispatchable location of the caller to the PSAP with
21		9-1-1 calls from on-premises, fixed devices.
22		(D) MLTS managers and operators may not manage or
23		operate a system unless it is configured so that the
24		automated dispatchable location of the caller is
25		conveyed to the PSAP with 9-1-1 calls from
26		on-premises, fixed devices.

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1		(2) As of January 6, 2022:
2		(A) On-premises, non-fixed devices associated with
3		an MLTS must provide automated dispatchable location
4		with 9-1-1 calls to the appropriate PSAP when
5		technically feasible; otherwise they must provide
6		either dispatchable location based on end-user manual
7		update, or alternative location information that meets
8		the requirements as follows:
9		(i) Alternative location information may be
10		coordinate-based, and it must be sufficient to
11		identify the caller's civic address and
12		approximate in-building location, including floor
13		level, in large buildings.
14		(ii) Off-premises devices associated with an
15		MLTS must provide to the appropriate PSAP
16		automated dispatchable location if technically
17		feasible; otherwise, they must provide either
18		dispatchable location based on end user manual
19		update or enhanced location information that meets
20		the requirements of enhanced location. Enhanced
21		location information may be coordinate-based, and
22		it must consist of the best available location
23		that can be obtained from any available
24		technology; or a combination of technologies at
25		reasonable cost.
26		(b) MLTS manufacturers, importers, sellers, and lessors

HB5502 Engrossed - 29 - LRB102 26026 AWJ 35456 b
1		may not manufacture, import, sell, lease, or offer to sell or
2		lease an MLTS unless the system has the capability, after
3		proper installation, the dispatchable location of the caller
4		as specified in 47 CFR 9.16(b)(3)(ii) and (iii) to the PASP
5		with 9-1-1 calls from on-premises, non-fixed devices and from
6		off-premises devices.
7		(c) MLTS installers may not install a system unless it is
8		configured so that it is capable of being programmed with and
9		conveying the automated dispatchable location of the caller to
10		the PSAP with 9-1-1 calls from on-premises, non-fixed devices
11		and from off-premises devices.
12		(d) MLTS managers and operators may not manage or operate
13		a system unless it is configured so that the automated
14		dispatchable location of the caller is conveyed to the PSAP
15		with 9-1-1 calls from on-premises, non-fixed devices and from
16		off-premises devices.
17		(50 ILCS 750/20)
18		(Section scheduled to be repealed on December 31, 2023)
19		Sec. 20. Statewide surcharge.
20		(a) On and after January 1, 2016, and except with respect
21		to those customers who are subject to surcharges as provided
22		in Sections 15.3 and 15.3a of this Act, a monthly surcharge
23		shall be imposed on all customers of telecommunications
24		carriers, interconnected VoIP providers, and wireless carriers
25		as follows:

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1		(1) Each telecommunications carrier interconnected
2		VoIP providers shall impose a monthly surcharge per
3		network connection; provided, however, the monthly
4		surcharge shall not apply to a network connection provided
5		for use with pay telephone services.
6		(2) Where multiple voice grade communications channels
7		are connected between the subscriber's premises and a
8		public switched network through a PBX/MLTS private branch
9		exchange (PBX), Centrex type service, or other multiple
10		voice grade communication channels facility, there shall
11		be imposed 5 such surcharges per network connection for
12		both regular service and advanced service provisioned
13		trunk lines. Until December 31, 2017, the surcharge shall
14		be $0.87 per network connection and on and after January
15		1, 2018, the surcharge shall be $1.50 per network
16		connection.
17		(3) (2) Each wireless carrier shall impose and collect
18		a monthly surcharge per CMRS connection that either has a
19		telephone number within an area code assigned to Illinois
20		by the North American Numbering Plan Administrator or has
21		a billing address in this State. Until December 31, 2017,
22		the surcharge shall be $0.87 per connection and on and
23		after January 1, 2018, the surcharge shall be $1.50 per
24		connection.
25		(b) State and local taxes shall not apply to the
26		surcharges imposed under this Section.

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1		(c) The surcharges imposed by this Section shall be stated
2		as a separately stated item on subscriber bills.
3		(d) The telecommunications carrier and interconnected VoIP
4		provider collecting the surcharge may deduct and retain 1.74%
5		of the gross amount of surcharge collected to reimburse the
6		telecommunications carrier for the expense of accounting and
7		collecting the surcharge. On and after July 1, 2022, the
8		wireless carrier collecting a surcharge under this Section may
9		deduct and retain 1.74% of the gross amount of the surcharge
10		collected to reimburse the wireless carrier for the expense of
11		accounting and collecting the surcharge.
12		(d-5) Notwithstanding the provisions of subsection (d) of
13		this Section, an amount not greater than 2.5% may be deducted
14		and retained if the telecommunications, interconnected VoIP
15		provider, or wireless carrier can support, through
16		documentation, expenses that exceed the 1.74% allowed. The
17		documentation shall be submitted to the Illinois State Police
18		and input obtained from the Statewide 9-1-1 Advisory Board
19		prior to approval of the deduction.
20		(e) Surcharges imposed under this Section shall be
21		collected by the carriers and shall be remitted to the
22		Illinois State Police, either by check or electronic funds
23		transfer, by the end of the next calendar month after the
24		calendar month in which it was collected for deposit into the
25		Statewide 9-1-1 Fund. Carriers are not required to remit
26		surcharge moneys that are billed to subscribers but not yet

HB5502 Engrossed - 32 - LRB102 26026 AWJ 35456 b
1		collected.
2		The first remittance by wireless carriers shall include
3		the number of subscribers by zip code, and the 9-digit zip code
4		if currently being used or later implemented by the carrier,
5		that shall be the means by which the Illinois State Police
6		shall determine distributions from the Statewide 9-1-1 Fund.
7		This information shall be updated at least once each year. Any
8		carrier that fails to provide the zip code information
9		required under this subsection (e) shall be subject to the
10		penalty set forth in subsection (g) of this Section.
11		(f) If, within 8 calendar days after it is due under
12		subsection (e) of this Section, a carrier does not remit the
13		surcharge or any portion thereof required under this Section,
14		then the surcharge or portion thereof shall be deemed
15		delinquent until paid in full, and the Illinois State Police
16		may impose a penalty against the carrier in an amount equal to
17		the greater of:
18		(1) $25 for each month or portion of a month from the
19		time an amount becomes delinquent until the amount is paid
20		in full; or
21		(2) an amount equal to the product of 1% and the sum of
22		all delinquent amounts for each month or portion of a
23		month that the delinquent amounts remain unpaid.
24		A penalty imposed in accordance with this subsection (f)
25		for a portion of a month during which the carrier pays the
26		delinquent amount in full shall be prorated for each day of

HB5502 Engrossed - 33 - LRB102 26026 AWJ 35456 b
1		that month that the delinquent amount was paid in full. Any
2		penalty imposed under this subsection (f) is in addition to
3		the amount of the delinquency and is in addition to any other
4		penalty imposed under this Section.
5		(g) If, within 8 calendar days after it is due, a wireless
6		carrier does not provide the number of subscribers by zip code
7		as required under subsection (e) of this Section, then the
8		report is deemed delinquent and the Illinois State Police may
9		impose a penalty against the carrier in an amount equal to the
10		greater of:
11		(1) $25 for each month or portion of a month that the
12		report is delinquent; or
13		(2) an amount equal to the product of $0.01 and the
14		number of subscribers served by the carrier for each month
15		or portion of a month that the delinquent report is not
16		provided.
17		A penalty imposed in accordance with this subsection (g)
18		for a portion of a month during which the carrier provides the
19		number of subscribers by zip code as required under subsection
20		(e) of this Section shall be prorated for each day of that
21		month during which the carrier had not provided the number of
22		subscribers by zip code as required under subsection (e) of
23		this Section. Any penalty imposed under this subsection (g) is
24		in addition to any other penalty imposed under this Section.
25		(h) A penalty imposed and collected in accordance with
26		subsection (f) or (g) of this Section shall be deposited into

HB5502 Engrossed - 34 - LRB102 26026 AWJ 35456 b
1		the Statewide 9-1-1 Fund for distribution according to Section
2		30 of this Act.
3		(i) The Illinois State Police may enforce the collection
4		of any delinquent amount and any penalty due and unpaid under
5		this Section by legal action or in any other manner by which
6		the collection of debts due the State of Illinois may be
7		enforced under the laws of this State. The Illinois State
8		Police may excuse the payment of any penalty imposed under
9		this Section if the Administrator determines that the
10		enforcement of this penalty is unjust.
11		(j) Notwithstanding any provision of law to the contrary,
12		nothing shall impair the right of wireless carriers to recover
13		compliance costs for all emergency communications services
14		that are not reimbursed out of the Wireless Carrier
15		Reimbursement Fund directly from their wireless subscribers by
16		line-item charges on the wireless subscriber's bill. Those
17		compliance costs include all costs incurred by wireless
18		carriers in complying with local, State, and federal
19		regulatory or legislative mandates that require the
20		transmission and receipt of emergency communications to and
21		from the general public, including, but not limited to,
22		E9-1-1.
23		(Source: P.A. 102-9, eff. 6-3-21; 102-538, eff. 8-20-21;
24		revised 10-26-21.)
25		(50 ILCS 750/15.6 rep.)

HB5502 Engrossed - 35 - LRB102 26026 AWJ 35456 b
1		(50 ILCS 750/15.8 rep.)
2		Section 10. The Emergency Telephone System Act is amended
3		by repealing Sections 15.6 and 15.8.
4		Section 99. Effective date. This Act takes effect upon
5		becoming law.