Bill Text: NY S02281 | 2009-2010 | General Assembly | Introduced
Bill Title: Enacts the "Equal Access to Health and Human Services for Limited English Speaking Individuals" act; directs certain state agencies to provide language assistance services for persons seeking family assistance, health or labor services; requires record keeping; requires free translation for 22 languages.
Spectrum: Partisan Bill (Democrat 7-0)
Status: (Introduced - Dead) 2010-01-06 - REFERRED TO FINANCE [S02281 Detail]
Download: New_York-2009-S02281-Introduced.html
S T A T E O F N E W Y O R K ________________________________________________________________________ 2281 2009-2010 Regular Sessions I N S E N A T E February 17, 2009 ___________ Introduced by Sens. PARKER, DUANE, HASSELL-THOMPSON, ONORATO, SAVINO -- read twice and ordered printed, and when printed to be committed to the Committee on Finance AN ACT to amend the executive law, in relation to ensuring equal access to health and human services for limited English speaking individuals THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: 1 Section 1. Declaration of legislative findings and intent. Title VI of 2 the civil rights act of 1964 provides in pertinent part that "no person 3 in the United States shall on the ground of race, color or national 4 origin, be excluded from participation in, be denied the benefits of, or 5 be subjected to discrimination under any program or activity receiving 6 federal assistance." The United States department of justice and the 7 department of health and human services have stated that failure to 8 provide language assistance to limited English speaking individuals 9 seeking assistance in federally funded, state supervised or administered 10 programs amounts to a violation of Title VI by discriminating against 11 such individuals based upon their national origin. 12 It is and has been the policy of the state of New York to oppose all 13 forms of discrimination, particularly when it relates to the provision 14 of state services, or locally provided services under state supervision. 15 However, the department of health and human services office of civil 16 rights, the office responsible for enforcing Title VI in department of 17 health and human services programs, found that the New York state 18 departments of temporary and disability assistance, the New York state 19 department of health, the New York City human resources administration, 20 and the departments of social services in Nassau and Suffolk counties 21 were in violation of Title VI based upon the state and counties' failure 22 to provide interpretation services for limited English proficient indi- 23 viduals. Specifically, the office of civil rights found that limited 24 English proficient clients seeking and/or applying for subsistence bene- EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD02352-01-9 S. 2281 2 1 fits such as food stamps and public assistance for children and Medicaid 2 benefits were routinely unable to access such benefits due to their 3 inability to speak English. 4 A legislative hearing on immigrant child welfare issues also found 5 that the lack of interpreters in child welfare cases resulted in chil- 6 dren in families who were limited English proficient were unnecessarily 7 removed from their parents. In addition, limited English proficient 8 residents of New York have been unable to access unemployment and other 9 services from the department of labor due to the lack of translated 10 materials and interpreters. The New York equal access to health and 11 human services for limited English speaking individuals act serves a 12 twofold purpose: first, the act will ensure that the state is in 13 compliance with federal law in ensuring access to benefits and opportu- 14 nities to participate in any program or activity receiving federal 15 assistance; second, and more importantly, the act will ensure that all 16 those in need of health and human services receive them, and that no one 17 attempting to access such services will be discriminated against based 18 upon the language they speak. 19 S 2. The executive law is amended by adding a new article 14-A to read 20 as follows: 21 ARTICLE 14-A 22 EQUAL ACCESS TO HEALTH AND HUMAN SERVICES FOR LIMITED ENGLISH 23 SPEAKING INDIVIDUALS 24 SECTION 275. SHORT TITLE. 25 276. DEFINITIONS. 26 277. AGENCIES. 27 278. LANGUAGE ASSISTANCE SERVICES. 28 279. NOTICES. 29 280. RECORDS. 30 281. LANGUAGE ASSISTANCE SERVICES REQUIRED. 31 282. SCREENING AND TRAINING. 32 283. MISCELLANEOUS. 33 284. COMPTROLLER AUDITS. 34 285. CIVIL CAUSE OF ACTION. 35 286. LIMITATIONS. 36 287. RULES. 37 288. SEVERABILITY. 38 S 275. SHORT TITLE. THIS ACT SHALL BE KNOWN AND MAY BE CITED AS THE 39 "EQUAL ACCESS TO HEALTH AND HUMAN SERVICES FOR LIMITED ENGLISH SPEAKING 40 INDIVIDUALS ACT". 41 S 276. DEFINITIONS. WHEN USED IN THIS ARTICLE, THE FOLLOWING TERMS 42 SHALL HAVE THE FOLLOWING MEANINGS: 43 1. "AGENCY" SHALL MEAN THOSE ENTITIES, INCLUDING ANY PART, SUBDIVI- 44 SION, FIELD OFFICE OR SATELLITE FACILITY, INCLUDING OFFICES OPERATED BY 45 COUNTY GOVERNMENTS, REQUIRED TO PROVIDE LANGUAGE ASSISTANCE SERVICES 46 PURSUANT TO THIS ARTICLE. 47 2. "AGENCY CONTRACTOR" SHALL MEAN ANY INDIVIDUAL, SOLE PROPRIETORSHIP, 48 PARTNERSHIP, COMMUNITY BASED ORGANIZATION, JOINT VENTURE OR CORPORATE 49 ENTITY, INCLUDING ANY PART, SUBDIVISION, FIELD OFFICE OR SATELLITE 50 FACILITY, WHICH ENTERS INTO A CONTRACT OR CONTRACTS WITH AN AGENCY TO 51 PROVIDE AGENCY-RELATED SERVICES TO THE PUBLIC, AND WHICH RECEIVES A 52 TOTAL OF ONE MILLION DOLLARS OR MORE IN PAYMENT FOR SUCH SERVICES ON AN 53 ANNUALIZED BASIS PURSUANT TO THE TERMS OF SUCH CONTRACT OR CONTRACTS. S. 2281 3 1 3. "BILINGUAL PERSONNEL" SHALL MEAN AGENCY OR AGENCY CONTRACTOR 2 EMPLOYEES, EXCLUDING PARTICIPANTS IN WORK EXPERIENCE PROGRAMS, WHO 3 PROVIDE LANGUAGE ASSISTANCE SERVICES IN ADDITION TO THEIR DUTIES. 4 4. "CONTRACT" SHALL MEAN ANY WRITTEN AGREEMENT, PURCHASE ORDER OR 5 INSTRUMENT WHEREBY THE AGENCY IS COMMITTED TO EXPEND OR DOES EXPEND 6 FUNDS IN RETURN FOR WORK, LABOR, SERVICES, OR ANY COMBINATION OF THE 7 FOREGOING. 8 5. "DOCUMENTS" SHALL MEAN WRITTEN MATERIAL, WHETHER ELECTRONIC OR 9 PRINTED, INCLUDING BUT NOT LIMITED TO, FORMS, APPLICATIONS, NOTICES AND 10 CORRESPONDENCE, THAT REQUIRE A RESPONSE OR AFFECT BENEFITS LEVELS AND/OR 11 SERVICES. 12 6. "INTERPRETER PERSONNEL" SHALL MEAN AGENCY OR AGENCY CONTRACTOR 13 EMPLOYEES WHOSE SOLE RESPONSIBILITY IS TO PROVIDE LANGUAGE ASSISTANCE 14 SERVICES. SUCH DEFINITION SHALL NOT INCLUDE WORK EXPERIENCE PROGRAM 15 PARTICIPANTS. 16 7. "INTERPRETATION SERVICES" SHALL MEAN ORAL, CONTEMPORANEOUS INTER- 17 PRETATION OF ORAL CONVERSATIONS. 18 8. "LANGUAGE ASSISTANCE SERVICES" SHALL MEAN LEVEL I AND LEVEL II 19 LANGUAGE ASSISTANCE SERVICES AS DEFINED IN THIS SECTION. 20 9. "LEVEL I LANGUAGE ASSISTANCE SERVICES" SHALL MEAN INTERPRETATION 21 SERVICES AND TRANSLATION SERVICES PROVIDED BY BILINGUAL PERSONNEL OR 22 INTERPRETER PERSONNEL TO LIMITED ENGLISH PROFICIENT INDIVIDUALS THAT 23 ENSURES THEIR ABILITY TO COMMUNICATE EFFECTIVELY WITH AGENCY OR AGENCY 24 CONTRACTOR PERSONNEL, ACCESS BENEFITS AND SERVICES, PARTICIPATE EQUALLY 25 IN ALL SUBSTANTIVE PROGRAMS AND UNDERSTAND DOCUMENTS; PROVIDED, HOWEVER, 26 THAT SUCH SERVICES MAY NOT BE PROVIDED BY VOLUNTEERS, RELATIVES, SPOUSES 27 OR DOMESTIC PARTNERS OF AN INDIVIDUAL IN NEED OF SUCH SERVICES, OR BY A 28 CLIENT OF THE AGENCY OR AGENCY CONTRACTOR FROM WHICH SUCH INDIVIDUAL IS 29 SEEKING ASSISTANCE. 30 10. "LEVEL II LANGUAGE ASSISTANCE SERVICES" SHALL MEAN LANGUAGE 31 ASSISTANCE SERVICES PROVIDED TO LIMITED ENGLISH PROFICIENT INDIVIDUALS 32 BY MEANS OTHER THAN INTERPRETER PERSONNEL OR BILINGUAL PERSONNEL THAT 33 ENSURES THEIR ABILITY TO COMMUNICATE EFFECTIVELY WITH AGENCY OR AGENCY 34 CONTRACTOR PERSONNEL, ACCESS BENEFITS AND SERVICES, PARTICIPATE EQUALLY 35 IN ALL SUBSTANTIVE PROGRAMS AND UNDERSTAND DOCUMENTS; PROVIDED, HOWEVER, 36 THAT SUCH SERVICES MAY NOT BE PROVIDED BY VOLUNTEERS, RELATIVES, SPOUSES 37 OR DOMESTIC PARTNERS OF AN INDIVIDUAL IN NEED OF SUCH SERVICES, OR BY A 38 CLIENT OF THE AGENCY OR AGENCY CONTRACTOR FROM WHICH SUCH INDIVIDUAL IS 39 SEEKING ASSISTANCE. 40 11. "LIMITED ENGLISH PROFICIENT INDIVIDUAL" SHALL MEAN AN INDIVIDUAL 41 WHO IDENTIFIES AS BEING, OR IS EVIDENTLY, UNABLE TO SPEAK, READ OR WRITE 42 THE ENGLISH LANGUAGE AT A LEVEL THAT PERMITS HIM OR HER TO INTERACT 43 EFFECTIVELY WITH AGENCY OR AGENCY CONTRACTOR PERSONNEL. 44 12. "PRIMARY LANGUAGE" SHALL MEAN THE LANGUAGE CHOSEN BY A LIMITED 45 ENGLISH PROFICIENT INDIVIDUAL AS THE LANGUAGE TO BE USED IN COMMUNICAT- 46 ING WITH SUCH INDIVIDUAL. 47 13. "PRIMARY LANGUAGE GROUP" SHALL MEAN A GROUP OF INDIVIDUALS SHARING 48 THE SAME PRIMARY LANGUAGE. 49 14. "TRANSLATION SERVICES" SHALL MEAN THE TRANSLATION OF WRITTEN 50 MATTER EITHER ORALLY OR IN WRITING. 51 S 277. AGENCIES. THE FOLLOWING ENTITIES SHALL PROVIDE LANGUAGE ASSIST- 52 ANCE SERVICES FOR SERVICES DIRECTLY PROVIDED BY SUCH AGENCY AND SHALL BE 53 RESPONSIBLE FOR ENSURING THAT COUNTY AGENCIES AND AGENCY CONTRACTORS 54 PROVIDING SERVICES UNDER STATE SUPERVISION PROVIDE LANGUAGE ASSISTANCE 55 SERVICES, AS REQUIRED UNDER THIS ARTICLE: THE NEW YORK STATE DEPARTMENT S. 2281 4 1 OF FAMILY ASSISTANCE, THE NEW YORK STATE DEPARTMENT OF HEALTH, AND THE 2 NEW YORK STATE DEPARTMENT OF LABOR. 3 S 278. LANGUAGE ASSISTANCE SERVICES. 1. EACH AGENCY AND AGENCY 4 CONTRACTOR SHALL PROVIDE LANGUAGE ASSISTANCE SERVICES AS REQUIRED UNDER 5 THIS ARTICLE FREE OF CHARGE TO LIMITED ENGLISH PROFICIENT INDIVIDUALS. 6 2. AGENCY CONTRACTORS SHALL PROVIDE LANGUAGE ASSISTANCE SERVICES AS 7 REQUIRED UNDER THIS ARTICLE FOR PROGRAMS AND/OR SERVICES OFFERED PURSU- 8 ANT TO A CONTRACT OR CONTRACTS WITH AN AGENCY. 9 S 279. NOTICES. 1. UPON INITIAL CONTACT, WHETHER BY TELEPHONE OR IN 10 PERSON, WITH AN INDIVIDUAL SEEKING BENEFITS AND/OR SERVICES OFFERED BY 11 AN AGENCY OR AGENCY CONTRACTOR, SUCH AGENCY OR AGENCY CONTRACTOR SHALL 12 NOTIFY SUCH INDIVIDUAL OF THE RIGHT TO FREE LANGUAGE ASSISTANCE 13 SERVICES. IMMEDIATELY FOLLOWING SUCH NOTIFICATION, THE AGENCY OR AGENCY 14 CONTRACTOR SHALL DETERMINE THE PRIMARY LANGUAGE OF SUCH INDIVIDUAL. SUCH 15 DETERMINATION SHALL BE MADE BY ASKING THE INDIVIDUAL TO INDICATE HIS OR 16 HER PRIMARY LANGUAGE. IF IT IS DETERMINED THAT SUCH INDIVIDUAL'S PRIMARY 17 LANGUAGE IS NOT ENGLISH, THEN UPON SUCH DETERMINATION THE AGENCY OR 18 AGENCY CONTRACTOR SHALL INFORM SUCH INDIVIDUAL IN HIS OR HER PRIMARY 19 LANGUAGE OF THE RIGHT TO FREE LANGUAGE ASSISTANCE SERVICES. 20 2. WITHIN ONE HUNDRED EIGHTY DAYS AFTER THE EFFECTIVE DATE OF THIS 21 ARTICLE, EACH AGENCY AND AGENCY CONTRACTOR SHALL DETERMINE THE PRIMARY 22 LANGUAGE OF EACH INDIVIDUAL CURRENTLY RECEIVING BENEFITS AND/OR SERVICES 23 PROVIDED BY SUCH AGENCIES AND AGENCY CONTRACTORS. IF IT IS DETERMINED 24 THAT ANY SUCH INDIVIDUAL'S PRIMARY LANGUAGE IS NOT ENGLISH, THEN UPON 25 SUCH DETERMINATION THE AGENCY OR AGENCY CONTRACTOR SHALL INFORM SUCH 26 INDIVIDUAL IN HIS OR HER PRIMARY LANGUAGE OF THE RIGHT TO FREE LANGUAGE 27 ASSISTANCE SERVICES. 28 3. EACH AGENCY AND AGENCY CONTRACTOR SHALL POST CONSPICUOUS SIGNS IN 29 ALBANIAN, ARABIC, BENGALI, CANTONESE, CREOLE, FRENCH, GERMAN, GREEK, 30 HEBREW, HINDI, ITALIAN, KHMER, KOREAN, MANDARIN, POLISH, PUNJABI (GURMU- 31 KHI), SERBO-CROATIAN, SPANISH, RUSSIAN, URDU, VIETNAMESE, AND YIDDISH AT 32 ALL AGENCY AND AGENCY CONTRACTOR OFFICES IN WHICH SERVICES ARE PROVIDED 33 TO THE PUBLIC INFORMING LIMITED ENGLISH PROFICIENT INDIVIDUALS OF THEIR 34 RIGHT TO FREE LANGUAGE ASSISTANCE SERVICES. 35 S 280. RECORDS. EACH AGENCY AND AGENCY CONTRACTOR SHALL MAINTAIN A 36 RECORD OF THE PRIMARY LANGUAGE OF INDIVIDUALS SEEKING OR RECEIVING AGEN- 37 CY OR AGENCY CONTRACTOR SERVICES. PRIMARY LANGUAGE DETERMINATIONS 38 REGARDING INDIVIDUALS SEEKING AGENCY OR AGENCY CONTRACTOR SERVICES SHALL 39 BE RECORDED WHETHER OR NOT SUCH INDIVIDUAL ACTUALLY OBTAINS SUCH 40 SERVICES. 41 S 281. LANGUAGE ASSISTANCE SERVICES REQUIRED. 1. IF, ON AN ANNUAL 42 BASIS, ONE HUNDRED OR MORE LIMITED ENGLISH PROFICIENT INDIVIDUALS 43 BELONGING TO THE SAME PRIMARY LANGUAGE GROUP SEEK OR RECEIVE SERVICES OR 44 BENEFITS AT AN AGENCY OR AGENCY CONTRACTOR, THEN SUCH AGENCY OR AGENCY 45 CONTRACTOR SHALL PROVIDE LEVEL I LANGUAGE ASSISTANCE SERVICES IMMEDIATE- 46 LY IN ALL INTERACTIONS WITH A MEMBER OF SUCH PRIMARY LANGUAGE GROUP, 47 WHETHER SUCH INTERACTION IS BY TELEPHONE OR IN PERSON, AND ALL CORRE- 48 SPONDENCE FROM SUCH AGENCY OR AGENCY CONTRACTOR TO ANY MEMBER OF SUCH 49 PRIMARY LANGUAGE GROUP SHALL BE WRITTEN IN SUCH MEMBER'S PRIMARY 50 LANGUAGE. 51 2. IF, ON AN ANNUAL BASIS, BETWEEN AT LEAST TWENTY-FIVE BUT NO MORE 52 THAN NINETY-NINE LIMITED ENGLISH PROFICIENT INDIVIDUALS BELONGING TO THE 53 SAME PRIMARY LANGUAGE GROUP SEEK OR RECEIVE SERVICES OR BENEFITS AT AN 54 AGENCY OR AGENCY CONTRACTOR, THEN SUCH AGENCY OR AGENCY CONTRACTOR SHALL 55 PROVIDE LEVEL I LANGUAGE ASSISTANCE SERVICES WITHIN TWENTY-FOUR HOURS OF 56 A REQUEST FOR SUCH SERVICES BY A MEMBER OF SUCH PRIMARY LANGUAGE GROUP. S. 2281 5 1 3. IF, ON AN ANNUAL BASIS, FEWER THAN TWENTY-FIVE LIMITED ENGLISH 2 PROFICIENT INDIVIDUALS BELONGING TO THE SAME PRIMARY LANGUAGE GROUP SEEK 3 OR RECEIVE SERVICES OR BENEFITS AT AN AGENCY OR AGENCY CONTRACTOR, THEN 4 SUCH AGENCY OR AGENCY CONTRACTOR SHALL PROVIDE LEVEL I LANGUAGE ASSIST- 5 ANCE SERVICES OR LEVEL II LANGUAGE ASSISTANCE SERVICES WITHIN 6 TWENTY-FOUR HOURS OF A REQUEST FOR LANGUAGE ASSISTANCE BY A MEMBER OF 7 SUCH PRIMARY LANGUAGE GROUP. 8 4. DURING THE FIRST NINETY DAYS AFTER THE EFFECTIVE DATE OF THIS ARTI- 9 CLE, EACH AGENCY AND AGENCY CONTRACTOR SHALL DETERMINE THE NUMBER OF 10 LIMITED ENGLISH PROFICIENT INDIVIDUALS FOR EACH PRIMARY LANGUAGE GROUP 11 SEEKING AND/OR RECEIVING SERVICES FROM SUCH AGENCY OR AGENCY CONTRACTOR 12 DURING SUCH PERIOD, AND SHALL MULTIPLY EACH SUCH NUMBER BY FOUR TO 13 DETERMINE A PROJECTED ANNUAL NUMBER OF LIMITED ENGLISH PROFICIENT INDI- 14 VIDUALS IN NEED OF LANGUAGE ASSISTANCE SERVICES. THE RESULT OF SUCH 15 CALCULATION SHALL DETERMINE THE INITIAL LEVEL OF LANGUAGE ASSISTANCE 16 SERVICES REQUIRED UNDER THIS SECTION. THE DETERMINATION OF THE LEVEL OF 17 LANGUAGE ASSISTANCE SERVICES REQUIRED UNDER THIS ARTICLE SHALL BE MADE 18 ANNUALLY AND BASED ON ANNUAL DATA THEREAFTER. 19 5. WHERE AN APPLICATION OR FORM REQUIRES COMPLETION IN ENGLISH BY A 20 LIMITED ENGLISH PROFICIENT INDIVIDUAL FOR SUBMISSION TO A STATE AUTHORI- 21 TY, THE AGENCY OR AGENCY CONTRACTOR SHALL PROVIDE ORAL TRANSLATION OF 22 SUCH APPLICATION OR FORM AS WELL AS CERTIFICATION BY THE LIMITED ENGLISH 23 PROFICIENT INDIVIDUAL THAT THE FORM WAS TRANSLATED AND COMPLETED BY AN 24 INTERPRETER. 25 6. ENGLISH VERSIONS OF ALL DOCUMENTS SHALL INCLUDE IN TEN POINT TYPE 26 IN ALBANIAN, ARABIC, BENGALI, CANTONESE, CREOLE, FRENCH, GERMAN, GREEK, 27 HEBREW, HINDI, ITALIAN, KHMER, KOREAN, MANDARIN, POLISH, PUNJABI (GURMU- 28 KHI), SERBO-CROATIAN, SPANISH, RUSSIAN, URDU, VIETNAMESE, AND YIDDISH 29 THE FOLLOWING STATEMENT: "IMPORTANT: THIS DOCUMENT CONTAINS IMPORTANT 30 INFORMATION ABOUT YOUR BENEFITS. WE WILL TRANSLATE THIS DOCUMENT FOR YOU 31 FREE OF CHARGE." FOLLOWING SUCH STATEMENT SHALL BE THE NAME, TELEPHONE 32 NUMBER AND ADDRESS OF THE AGENCY OR AGENCY CONTRACTOR TO CONTACT TO 33 REQUEST FREE TRANSLATION OF THE DOCUMENT. 34 S 282. SCREENING AND TRAINING. 1. BEFORE BILINGUAL PERSONNEL OR INTER- 35 PRETER PERSONNEL MAY PROVIDE LANGUAGE ASSISTANCE SERVICES, SUCH PERSON- 36 NEL MUST BE SCREENED BY THE AGENCY OR AGENCY CONTRACTOR EMPLOYING SUCH 37 PERSONNEL TO ENSURE THAT THEY ARE CAPABLE OF PROVIDING SUCH SERVICES 38 EFFECTIVELY. IN ADDITION, EACH AGENCY AND AGENCY CONTRACTOR SHALL 39 PROVIDE ANNUAL TRAINING FOR SUCH PERSONNEL TO ENSURE THAT SUCH PERSONNEL 40 ARE PROVIDING LANGUAGE ASSISTANCE SERVICES EFFECTIVELY. 41 2. EACH AGENCY OR AGENCY CONTRACTOR PROVIDING LEVEL II LANGUAGE 42 ASSISTANCE SERVICES SHALL ENSURE THAT SUCH SERVICES ARE EFFECTIVE. 43 S 283. MISCELLANEOUS. 1. NOTHING IN THIS SECTION SHALL PRECLUDE AN 44 AGENCY OR AGENCY CONTRACTOR FROM PROVIDING LANGUAGE SERVICES IN ADDITION 45 TO THOSE REQUIRED UNDER THIS ARTICLE. 46 2. LANGUAGE ASSISTANCE SERVICES REQUIRED PURSUANT TO THIS ARTICLE TO 47 BE PROVIDED BY AN AGENCY SHALL BE PERFORMED BY EMPLOYEES OF SUCH AGENCY. 48 3. IF AN AGENCY CONTRACTOR ENTERS INTO AN AGREEMENT WITH AN ENTITY TO 49 PROVIDE SERVICES TO THE PUBLIC THAT SUCH AGENCY CONTRACTOR IS REQUIRED 50 TO PROVIDE UNDER A CONTRACT WITH AN AGENCY, THEN SUCH ENTITY SHALL BE 51 CONSIDERED AN AGENCY CONTRACTOR FOR PURPOSES OF THIS ARTICLE AND SHALL 52 PROVIDE LANGUAGE ASSISTANCE SERVICES AS REQUIRED IN THIS ARTICLE. 53 4. THIS ARTICLE SHALL NOT APPLY TO ANY CONTRACT WITH AN AGENCY 54 CONTRACTOR ENTERED INTO PRIOR TO THE EFFECTIVE DATE OF THIS ARTICLE, 55 EXCEPT THAT RENEWAL, AMENDMENT OR MODIFICATION OF SUCH CONTRACT OCCUR- S. 2281 6 1 RING ON OR AFTER SUCH EFFECTIVE DATE SHALL BE SUBJECT TO THE PROVISIONS 2 OF THIS ARTICLE. 3 S 284. COMPTROLLER AUDITS. 1. THE COMPTROLLER SHALL CONDUCT ANNUAL 4 AUDITS OF THE AGENCIES AND AGENCY CONTRACTORS REQUIRED TO PROVIDE 5 LANGUAGE ASSISTANCE SERVICES PURSUANT TO THIS ARTICLE. SUCH AUDITS 6 SHALL GENERALLY DETERMINE THE EFFECTIVENESS OF THE LANGUAGE ASSISTANCE 7 SERVICES PROVIDED BY EACH AGENCY AND AGENCY CONTRACTOR. SPECIFICALLY, 8 SUCH AUDITS SHALL INCLUDE, BUT NOT BE LIMITED TO, THE FOLLOWING INFORMA- 9 TION: (A) THE NUMBER OF REQUESTS FOR LANGUAGE ASSISTANCE SERVICES, 10 DISAGGREGATED BY AGENCY AND AGENCY CONTRACTOR, TYPE OF LANGUAGE ASSIST- 11 ANCE REQUESTED AND PRIMARY LANGUAGE; 12 (B) THE NUMBER OF LIMITED ENGLISH PROFICIENT INDIVIDUALS SERVED, 13 DISAGGREGATED BY AGENCY AND AGENCY CONTRACTOR, TYPE OF LANGUAGE ASSIST- 14 ANCE REQUESTED AND PRIMARY LANGUAGE; 15 (C) THE NUMBER OF BILINGUAL PERSONNEL AND THE NUMBER OF INTERPRETER 16 PERSONNEL, DISAGGREGATED BY AGENCY, AGENCY CONTRACTOR AND LANGUAGE 17 TRANSLATED BY SUCH PERSONNEL; 18 (D) THE AVERAGE LENGTH OF TIME TO PROVIDE LANGUAGE ASSISTANCE SERVICES 19 TO LIMITED ENGLISH PROFICIENT INDIVIDUALS, DISAGGREGATED BY AGENCY, 20 AGENCY CONTRACTOR AND PRIMARY LANGUAGE; 21 (E) WHETHER PRIMARY LANGUAGE DETERMINATIONS ARE PROPERLY RECORDED, 22 DISAGGREGATED BY AGENCY AND AGENCY CONTRACTOR; AND 23 (F) WHETHER, AS DETERMINED THROUGH A RANDOM SAMPLING OF TRANSLATED 24 DOCUMENTS, DOCUMENTS HAVE BEEN TRANSLATED PROPERLY AND IN A TIMELY 25 MANNER AND SENT TO THE APPROPRIATE PARTY, DISAGGREGATED BY AGENCY AND 26 AGENCY CONTRACTOR. 27 2. WHENEVER POSSIBLE, THE RESULTS OF SUCH AUDITS SHALL BE VERIFIED 28 THROUGH DIRECT CONTACT WITH A STATISTICALLY SIGNIFICANT SAMPLE OF AGENCY 29 AND/OR AGENCY CONTRACTOR CLIENTS. 30 S 285. CIVIL CAUSE OF ACTION. EXCEPT AS OTHERWISE PROVIDED BY LAW, ANY 31 PERSON CLAIMING TO BE INJURED BY THE FAILURE OF AN AGENCY OR AGENCY 32 CONTRACTOR TO PROVIDE LANGUAGE ASSISTANCE SERVICES AS REQUIRED UNDER 33 THIS ARTICLE, SHALL HAVE A CAUSE OF ACTION AGAINST SUCH AGENCY OR AGENCY 34 CONTRACTOR IN ANY COURT OF COMPETENT JURISDICTION FOR ANY OR ALL OF THE 35 FOLLOWING RELIEF: (A) COMPENSATORY AND PUNITIVE DAMAGES; 36 (B) INJUNCTIVE AND DECLARATORY RELIEF; 37 (C) ATTORNEYS' FEES AND COSTS; AND 38 (D) SUCH OTHER RELIEF AS A COURT MAY DEEM APPROPRIATE. 39 S 286. LIMITATIONS. A CIVIL ACTION UNDER THIS ARTICLE MUST BE 40 COMMENCED WITHIN ONE YEAR AFTER THE ALLEGED VIOLATION OF THE REQUIRE- 41 MENTS OF THIS ARTICLE. IF, HOWEVER, DUE TO INJURY OR DISABILITY RESULT- 42 ING FROM AN ACT OR ACTS GIVING RISE TO A CAUSE OF ACTION UNDER THIS 43 ARTICLE, OR DUE TO INFANCY AS DEFINED IN THE CIVIL PRACTICE LAW AND 44 RULES, A PERSON ENTITLED TO COMMENCE AN ACTION UNDER THIS ARTICLE IS 45 UNABLE TO DO SO AT THE TIME SUCH CAUSE OF ACTION ACCRUES, THEN THE TIME 46 WITHIN WHICH THE ACTION MUST BE COMMENCED SHALL BE EXTENDED TO ONE YEAR 47 AFTER THE INABILITY TO COMMENCE THE ACTION CEASES. 48 S 287. RULES. EACH AGENCY SHALL PROMULGATE SUCH RULES AS ARE NECESSARY 49 FOR THE PURPOSES OF IMPLEMENTING AND CARRYING OUT THE PROVISIONS OF THIS 50 ARTICLE. SUCH RULES SHALL BE APPLICABLE TO THE AGENCY THAT PROMULGATED 51 THE RULES AS WELL AS TO AGENCY CONTRACTORS ASSOCIATED WITH SUCH AGENCY. 52 S 288. SEVERABILITY. IF ANY SECTION, SUBDIVISION, SENTENCE, CLAUSE, 53 PHRASE OR OTHER PORTION OF THIS ARTICLE IS, FOR ANY REASON, DECLARED 54 UNCONSTITUTIONAL OR INVALID, IN WHOLE OR IN PART, BY ANY COURT OF COMPE- 55 TENT JURISDICTION SUCH PORTION SHALL BE DEEMED SEVERABLE, AND SUCH 56 UNCONSTITUTIONALITY OR INVALIDITY SHALL NOT AFFECT THE VALIDITY OF THE S. 2281 7 1 REMAINING PORTIONS OF THIS LAW, WHICH REMAINING PORTIONS SHALL CONTINUE 2 IN FULL FORCE AND EFFECT. 3 S 3. This act shall take effect on the one hundred eightieth day after 4 it shall have become a law.