Bill Text: NY S02281 | 2009-2010 | General Assembly | Introduced


Bill Title: Enacts the "Equal Access to Health and Human Services for Limited English Speaking Individuals" act; directs certain state agencies to provide language assistance services for persons seeking family assistance, health or labor services; requires record keeping; requires free translation for 22 languages.

Spectrum: Partisan Bill (Democrat 7-0)

Status: (Introduced - Dead) 2010-01-06 - REFERRED TO FINANCE [S02281 Detail]

Download: New_York-2009-S02281-Introduced.html
                           S T A T E   O F   N E W   Y O R K
       ________________________________________________________________________
                                         2281
                              2009-2010 Regular Sessions
                                   I N  S E N A T E
                                   February 17, 2009
                                      ___________
       Introduced  by Sens. PARKER, DUANE, HASSELL-THOMPSON, ONORATO, SAVINO --
         read twice and ordered printed, and when printed to  be  committed  to
         the Committee on Finance
       AN  ACT to amend the executive law, in relation to ensuring equal access
         to health and human services for limited English speaking individuals
         THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
       BLY, DO ENACT AS FOLLOWS:
    1    Section 1. Declaration of legislative findings and intent. Title VI of
    2  the  civil rights act of 1964 provides in pertinent part that "no person
    3  in the United States shall on the ground  of  race,  color  or  national
    4  origin, be excluded from participation in, be denied the benefits of, or
    5  be  subjected  to discrimination under any program or activity receiving
    6  federal assistance." The United States department  of  justice  and  the
    7  department  of  health  and  human  services have stated that failure to
    8  provide language assistance  to  limited  English  speaking  individuals
    9  seeking assistance in federally funded, state supervised or administered
   10  programs  amounts  to  a violation of Title VI by discriminating against
   11  such individuals based upon their national origin.
   12    It is and has been the policy of the state of New York to  oppose  all
   13  forms  of  discrimination, particularly when it relates to the provision
   14  of state services, or locally provided services under state supervision.
   15  However, the department of health and human  services  office  of  civil
   16  rights,  the  office responsible for enforcing Title VI in department of
   17  health and human services  programs,  found  that  the  New  York  state
   18  departments  of  temporary and disability assistance, the New York state
   19  department of health, the New York City human resources  administration,
   20  and  the  departments  of social services in Nassau and Suffolk counties
   21  were in violation of Title VI based upon the state and counties' failure
   22  to provide interpretation services for limited English proficient  indi-
   23  viduals.  Specifically,  the  office  of civil rights found that limited
   24  English proficient clients seeking and/or applying for subsistence bene-
        EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                             [ ] is old law to be omitted.
                                                                  LBD02352-01-9
       S. 2281                             2
    1  fits such as food stamps and public assistance for children and Medicaid
    2  benefits were routinely unable to access  such  benefits  due  to  their
    3  inability to speak English.
    4    A  legislative  hearing  on  immigrant child welfare issues also found
    5  that the lack of interpreters in child welfare cases resulted  in  chil-
    6  dren  in families who were limited English proficient were unnecessarily
    7  removed from their parents.  In  addition,  limited  English  proficient
    8  residents  of New York have been unable to access unemployment and other
    9  services from the department of labor due  to  the  lack  of  translated
   10  materials  and  interpreters.  The  New  York equal access to health and
   11  human services for limited English speaking  individuals  act  serves  a
   12  twofold  purpose:    first,  the  act  will  ensure that the state is in
   13  compliance with federal law in ensuring access to benefits and  opportu-
   14  nities  to  participate  in  any  program  or activity receiving federal
   15  assistance; second, and more importantly, the act will ensure  that  all
   16  those in need of health and human services receive them, and that no one
   17  attempting  to  access such services will be discriminated against based
   18  upon the language they speak.
   19    S 2. The executive law is amended by adding a new article 14-A to read
   20  as follows:
   21                                ARTICLE 14-A
   22        EQUAL ACCESS TO HEALTH AND HUMAN SERVICES FOR LIMITED ENGLISH
   23                            SPEAKING INDIVIDUALS
   24  SECTION 275. SHORT TITLE.
   25          276. DEFINITIONS.
   26          277. AGENCIES.
   27          278. LANGUAGE ASSISTANCE SERVICES.
   28          279. NOTICES.
   29          280. RECORDS.
   30          281. LANGUAGE ASSISTANCE SERVICES REQUIRED.
   31          282. SCREENING AND TRAINING.
   32          283. MISCELLANEOUS.
   33          284. COMPTROLLER AUDITS.
   34          285. CIVIL CAUSE OF ACTION.
   35          286. LIMITATIONS.
   36          287. RULES.
   37          288. SEVERABILITY.
   38    S 275. SHORT TITLE.  THIS ACT SHALL BE KNOWN AND MAY BE CITED  AS  THE
   39  "EQUAL  ACCESS TO HEALTH AND HUMAN SERVICES FOR LIMITED ENGLISH SPEAKING
   40  INDIVIDUALS ACT".
   41    S 276. DEFINITIONS. WHEN USED IN THIS  ARTICLE,  THE  FOLLOWING  TERMS
   42  SHALL HAVE THE FOLLOWING MEANINGS:
   43    1.  "AGENCY"  SHALL  MEAN THOSE ENTITIES, INCLUDING ANY PART, SUBDIVI-
   44  SION, FIELD OFFICE OR SATELLITE FACILITY, INCLUDING OFFICES OPERATED  BY
   45  COUNTY  GOVERNMENTS,  REQUIRED  TO  PROVIDE LANGUAGE ASSISTANCE SERVICES
   46  PURSUANT TO THIS ARTICLE.
   47    2. "AGENCY CONTRACTOR" SHALL MEAN ANY INDIVIDUAL, SOLE PROPRIETORSHIP,
   48  PARTNERSHIP, COMMUNITY BASED ORGANIZATION, JOINT  VENTURE  OR  CORPORATE
   49  ENTITY,  INCLUDING  ANY  PART,  SUBDIVISION,  FIELD  OFFICE OR SATELLITE
   50  FACILITY, WHICH ENTERS INTO A CONTRACT OR CONTRACTS WITH  AN  AGENCY  TO
   51  PROVIDE  AGENCY-RELATED  SERVICES  TO  THE  PUBLIC, AND WHICH RECEIVES A
   52  TOTAL OF ONE MILLION DOLLARS OR MORE IN PAYMENT FOR SUCH SERVICES ON  AN
   53  ANNUALIZED BASIS PURSUANT TO THE TERMS OF SUCH CONTRACT OR CONTRACTS.
       S. 2281                             3
    1    3.  "BILINGUAL  PERSONNEL"  SHALL  MEAN  AGENCY  OR  AGENCY CONTRACTOR
    2  EMPLOYEES, EXCLUDING  PARTICIPANTS  IN  WORK  EXPERIENCE  PROGRAMS,  WHO
    3  PROVIDE LANGUAGE ASSISTANCE SERVICES IN ADDITION TO THEIR DUTIES.
    4    4.  "CONTRACT"  SHALL  MEAN  ANY  WRITTEN AGREEMENT, PURCHASE ORDER OR
    5  INSTRUMENT WHEREBY THE AGENCY IS COMMITTED  TO  EXPEND  OR  DOES  EXPEND
    6  FUNDS  IN  RETURN  FOR  WORK, LABOR, SERVICES, OR ANY COMBINATION OF THE
    7  FOREGOING.
    8    5. "DOCUMENTS" SHALL MEAN  WRITTEN  MATERIAL,  WHETHER  ELECTRONIC  OR
    9  PRINTED,  INCLUDING BUT NOT LIMITED TO, FORMS, APPLICATIONS, NOTICES AND
   10  CORRESPONDENCE, THAT REQUIRE A RESPONSE OR AFFECT BENEFITS LEVELS AND/OR
   11  SERVICES.
   12    6. "INTERPRETER PERSONNEL" SHALL  MEAN  AGENCY  OR  AGENCY  CONTRACTOR
   13  EMPLOYEES  WHOSE  SOLE  RESPONSIBILITY IS TO PROVIDE LANGUAGE ASSISTANCE
   14  SERVICES. SUCH DEFINITION SHALL  NOT  INCLUDE  WORK  EXPERIENCE  PROGRAM
   15  PARTICIPANTS.
   16    7.  "INTERPRETATION  SERVICES" SHALL MEAN ORAL, CONTEMPORANEOUS INTER-
   17  PRETATION OF ORAL CONVERSATIONS.
   18    8. "LANGUAGE ASSISTANCE SERVICES" SHALL MEAN  LEVEL  I  AND  LEVEL  II
   19  LANGUAGE ASSISTANCE SERVICES AS DEFINED IN THIS SECTION.
   20    9.  "LEVEL  I  LANGUAGE ASSISTANCE SERVICES" SHALL MEAN INTERPRETATION
   21  SERVICES AND TRANSLATION SERVICES PROVIDED  BY  BILINGUAL  PERSONNEL  OR
   22  INTERPRETER  PERSONNEL  TO  LIMITED  ENGLISH PROFICIENT INDIVIDUALS THAT
   23  ENSURES THEIR ABILITY TO COMMUNICATE EFFECTIVELY WITH AGENCY  OR  AGENCY
   24  CONTRACTOR  PERSONNEL, ACCESS BENEFITS AND SERVICES, PARTICIPATE EQUALLY
   25  IN ALL SUBSTANTIVE PROGRAMS AND UNDERSTAND DOCUMENTS; PROVIDED, HOWEVER,
   26  THAT SUCH SERVICES MAY NOT BE PROVIDED BY VOLUNTEERS, RELATIVES, SPOUSES
   27  OR DOMESTIC PARTNERS OF AN INDIVIDUAL IN NEED OF SUCH SERVICES, OR BY  A
   28  CLIENT  OF THE AGENCY OR AGENCY CONTRACTOR FROM WHICH SUCH INDIVIDUAL IS
   29  SEEKING ASSISTANCE.
   30    10. "LEVEL  II  LANGUAGE  ASSISTANCE  SERVICES"  SHALL  MEAN  LANGUAGE
   31  ASSISTANCE  SERVICES  PROVIDED TO LIMITED ENGLISH PROFICIENT INDIVIDUALS
   32  BY MEANS OTHER THAN INTERPRETER PERSONNEL OR  BILINGUAL  PERSONNEL  THAT
   33  ENSURES  THEIR  ABILITY TO COMMUNICATE EFFECTIVELY WITH AGENCY OR AGENCY
   34  CONTRACTOR PERSONNEL, ACCESS BENEFITS AND SERVICES, PARTICIPATE  EQUALLY
   35  IN ALL SUBSTANTIVE PROGRAMS AND UNDERSTAND DOCUMENTS; PROVIDED, HOWEVER,
   36  THAT SUCH SERVICES MAY NOT BE PROVIDED BY VOLUNTEERS, RELATIVES, SPOUSES
   37  OR  DOMESTIC PARTNERS OF AN INDIVIDUAL IN NEED OF SUCH SERVICES, OR BY A
   38  CLIENT OF THE AGENCY OR AGENCY CONTRACTOR FROM WHICH SUCH INDIVIDUAL  IS
   39  SEEKING ASSISTANCE.
   40    11.  "LIMITED  ENGLISH PROFICIENT INDIVIDUAL" SHALL MEAN AN INDIVIDUAL
   41  WHO IDENTIFIES AS BEING, OR IS EVIDENTLY, UNABLE TO SPEAK, READ OR WRITE
   42  THE ENGLISH LANGUAGE AT A LEVEL THAT PERMITS  HIM  OR  HER  TO  INTERACT
   43  EFFECTIVELY WITH AGENCY OR AGENCY CONTRACTOR PERSONNEL.
   44    12.  "PRIMARY  LANGUAGE"  SHALL  MEAN THE LANGUAGE CHOSEN BY A LIMITED
   45  ENGLISH PROFICIENT INDIVIDUAL AS THE LANGUAGE TO BE USED IN  COMMUNICAT-
   46  ING WITH SUCH INDIVIDUAL.
   47    13. "PRIMARY LANGUAGE GROUP" SHALL MEAN A GROUP OF INDIVIDUALS SHARING
   48  THE SAME PRIMARY LANGUAGE.
   49    14.  "TRANSLATION  SERVICES"  SHALL  MEAN  THE  TRANSLATION OF WRITTEN
   50  MATTER EITHER ORALLY OR IN WRITING.
   51    S 277. AGENCIES. THE FOLLOWING ENTITIES SHALL PROVIDE LANGUAGE ASSIST-
   52  ANCE SERVICES FOR SERVICES DIRECTLY PROVIDED BY SUCH AGENCY AND SHALL BE
   53  RESPONSIBLE FOR ENSURING THAT COUNTY  AGENCIES  AND  AGENCY  CONTRACTORS
   54  PROVIDING  SERVICES  UNDER STATE SUPERVISION PROVIDE LANGUAGE ASSISTANCE
   55  SERVICES, AS REQUIRED UNDER THIS ARTICLE: THE NEW YORK STATE  DEPARTMENT
       S. 2281                             4
    1  OF  FAMILY  ASSISTANCE, THE NEW YORK STATE DEPARTMENT OF HEALTH, AND THE
    2  NEW YORK STATE DEPARTMENT OF LABOR.
    3    S  278.  LANGUAGE  ASSISTANCE  SERVICES.  1.  EACH  AGENCY  AND AGENCY
    4  CONTRACTOR SHALL PROVIDE LANGUAGE ASSISTANCE SERVICES AS REQUIRED  UNDER
    5  THIS ARTICLE FREE OF CHARGE TO LIMITED ENGLISH PROFICIENT INDIVIDUALS.
    6    2.  AGENCY  CONTRACTORS  SHALL PROVIDE LANGUAGE ASSISTANCE SERVICES AS
    7  REQUIRED UNDER THIS ARTICLE FOR PROGRAMS AND/OR SERVICES OFFERED  PURSU-
    8  ANT TO A CONTRACT OR CONTRACTS WITH AN AGENCY.
    9    S  279.  NOTICES.  1. UPON INITIAL CONTACT, WHETHER BY TELEPHONE OR IN
   10  PERSON, WITH AN INDIVIDUAL SEEKING BENEFITS AND/OR SERVICES  OFFERED  BY
   11  AN  AGENCY  OR AGENCY CONTRACTOR, SUCH AGENCY OR AGENCY CONTRACTOR SHALL
   12  NOTIFY  SUCH  INDIVIDUAL  OF  THE  RIGHT  TO  FREE  LANGUAGE  ASSISTANCE
   13  SERVICES.  IMMEDIATELY FOLLOWING SUCH NOTIFICATION, THE AGENCY OR AGENCY
   14  CONTRACTOR SHALL DETERMINE THE PRIMARY LANGUAGE OF SUCH INDIVIDUAL. SUCH
   15  DETERMINATION SHALL BE MADE BY ASKING THE INDIVIDUAL TO INDICATE HIS  OR
   16  HER PRIMARY LANGUAGE. IF IT IS DETERMINED THAT SUCH INDIVIDUAL'S PRIMARY
   17  LANGUAGE  IS  NOT  ENGLISH,  THEN  UPON SUCH DETERMINATION THE AGENCY OR
   18  AGENCY CONTRACTOR SHALL INFORM SUCH INDIVIDUAL IN  HIS  OR  HER  PRIMARY
   19  LANGUAGE OF THE RIGHT TO FREE LANGUAGE ASSISTANCE SERVICES.
   20    2.  WITHIN  ONE  HUNDRED  EIGHTY DAYS AFTER THE EFFECTIVE DATE OF THIS
   21  ARTICLE, EACH AGENCY AND AGENCY CONTRACTOR SHALL DETERMINE  THE  PRIMARY
   22  LANGUAGE OF EACH INDIVIDUAL CURRENTLY RECEIVING BENEFITS AND/OR SERVICES
   23  PROVIDED  BY  SUCH  AGENCIES AND AGENCY CONTRACTORS. IF IT IS DETERMINED
   24  THAT ANY SUCH INDIVIDUAL'S PRIMARY LANGUAGE IS NOT  ENGLISH,  THEN  UPON
   25  SUCH  DETERMINATION  THE  AGENCY  OR AGENCY CONTRACTOR SHALL INFORM SUCH
   26  INDIVIDUAL IN HIS OR HER PRIMARY LANGUAGE OF THE RIGHT TO FREE  LANGUAGE
   27  ASSISTANCE SERVICES.
   28    3.  EACH  AGENCY AND AGENCY CONTRACTOR SHALL POST CONSPICUOUS SIGNS IN
   29  ALBANIAN, ARABIC, BENGALI, CANTONESE,  CREOLE,  FRENCH,  GERMAN,  GREEK,
   30  HEBREW, HINDI, ITALIAN, KHMER, KOREAN, MANDARIN, POLISH, PUNJABI (GURMU-
   31  KHI), SERBO-CROATIAN, SPANISH, RUSSIAN, URDU, VIETNAMESE, AND YIDDISH AT
   32  ALL  AGENCY AND AGENCY CONTRACTOR OFFICES IN WHICH SERVICES ARE PROVIDED
   33  TO THE PUBLIC INFORMING LIMITED ENGLISH PROFICIENT INDIVIDUALS OF  THEIR
   34  RIGHT TO FREE LANGUAGE ASSISTANCE SERVICES.
   35    S  280.  RECORDS.  EACH  AGENCY AND AGENCY CONTRACTOR SHALL MAINTAIN A
   36  RECORD OF THE PRIMARY LANGUAGE OF INDIVIDUALS SEEKING OR RECEIVING AGEN-
   37  CY  OR  AGENCY  CONTRACTOR  SERVICES.  PRIMARY  LANGUAGE  DETERMINATIONS
   38  REGARDING INDIVIDUALS SEEKING AGENCY OR AGENCY CONTRACTOR SERVICES SHALL
   39  BE  RECORDED  WHETHER  OR  NOT  SUCH  INDIVIDUAL  ACTUALLY  OBTAINS SUCH
   40  SERVICES.
   41    S 281. LANGUAGE ASSISTANCE SERVICES REQUIRED.  1.  IF,  ON  AN  ANNUAL
   42  BASIS,  ONE  HUNDRED  OR  MORE  LIMITED  ENGLISH  PROFICIENT INDIVIDUALS
   43  BELONGING TO THE SAME PRIMARY LANGUAGE GROUP SEEK OR RECEIVE SERVICES OR
   44  BENEFITS AT AN AGENCY OR AGENCY CONTRACTOR, THEN SUCH AGENCY  OR  AGENCY
   45  CONTRACTOR SHALL PROVIDE LEVEL I LANGUAGE ASSISTANCE SERVICES IMMEDIATE-
   46  LY  IN  ALL  INTERACTIONS  WITH A MEMBER OF SUCH PRIMARY LANGUAGE GROUP,
   47  WHETHER SUCH INTERACTION IS BY TELEPHONE OR IN PERSON,  AND  ALL  CORRE-
   48  SPONDENCE  FROM  SUCH  AGENCY OR AGENCY CONTRACTOR TO ANY MEMBER OF SUCH
   49  PRIMARY LANGUAGE  GROUP  SHALL  BE  WRITTEN  IN  SUCH  MEMBER'S  PRIMARY
   50  LANGUAGE.
   51    2.  IF,  ON  AN ANNUAL BASIS, BETWEEN AT LEAST TWENTY-FIVE BUT NO MORE
   52  THAN NINETY-NINE LIMITED ENGLISH PROFICIENT INDIVIDUALS BELONGING TO THE
   53  SAME PRIMARY LANGUAGE GROUP SEEK OR RECEIVE SERVICES OR BENEFITS  AT  AN
   54  AGENCY OR AGENCY CONTRACTOR, THEN SUCH AGENCY OR AGENCY CONTRACTOR SHALL
   55  PROVIDE LEVEL I LANGUAGE ASSISTANCE SERVICES WITHIN TWENTY-FOUR HOURS OF
   56  A REQUEST FOR SUCH SERVICES BY A MEMBER OF SUCH PRIMARY LANGUAGE GROUP.
       S. 2281                             5
    1    3.  IF,  ON  AN  ANNUAL  BASIS, FEWER THAN TWENTY-FIVE LIMITED ENGLISH
    2  PROFICIENT INDIVIDUALS BELONGING TO THE SAME PRIMARY LANGUAGE GROUP SEEK
    3  OR RECEIVE SERVICES OR BENEFITS AT AN AGENCY OR AGENCY CONTRACTOR,  THEN
    4  SUCH  AGENCY OR AGENCY CONTRACTOR SHALL PROVIDE LEVEL I LANGUAGE ASSIST-
    5  ANCE   SERVICES   OR   LEVEL  II  LANGUAGE  ASSISTANCE  SERVICES  WITHIN
    6  TWENTY-FOUR HOURS OF A REQUEST FOR LANGUAGE ASSISTANCE BY  A  MEMBER  OF
    7  SUCH PRIMARY LANGUAGE GROUP.
    8    4. DURING THE FIRST NINETY DAYS AFTER THE EFFECTIVE DATE OF THIS ARTI-
    9  CLE,  EACH  AGENCY  AND  AGENCY CONTRACTOR SHALL DETERMINE THE NUMBER OF
   10  LIMITED ENGLISH PROFICIENT INDIVIDUALS FOR EACH PRIMARY  LANGUAGE  GROUP
   11  SEEKING  AND/OR RECEIVING SERVICES FROM SUCH AGENCY OR AGENCY CONTRACTOR
   12  DURING SUCH PERIOD, AND SHALL MULTIPLY  EACH  SUCH  NUMBER  BY  FOUR  TO
   13  DETERMINE  A PROJECTED ANNUAL NUMBER OF LIMITED ENGLISH PROFICIENT INDI-
   14  VIDUALS IN NEED OF LANGUAGE ASSISTANCE  SERVICES.  THE  RESULT  OF  SUCH
   15  CALCULATION  SHALL  DETERMINE  THE  INITIAL LEVEL OF LANGUAGE ASSISTANCE
   16  SERVICES REQUIRED UNDER THIS SECTION. THE DETERMINATION OF THE LEVEL  OF
   17  LANGUAGE  ASSISTANCE  SERVICES REQUIRED UNDER THIS ARTICLE SHALL BE MADE
   18  ANNUALLY AND BASED ON ANNUAL DATA THEREAFTER.
   19    5. WHERE AN APPLICATION OR FORM REQUIRES COMPLETION IN  ENGLISH  BY  A
   20  LIMITED ENGLISH PROFICIENT INDIVIDUAL FOR SUBMISSION TO A STATE AUTHORI-
   21  TY,  THE  AGENCY  OR AGENCY CONTRACTOR SHALL PROVIDE ORAL TRANSLATION OF
   22  SUCH APPLICATION OR FORM AS WELL AS CERTIFICATION BY THE LIMITED ENGLISH
   23  PROFICIENT INDIVIDUAL THAT THE FORM WAS TRANSLATED AND COMPLETED  BY  AN
   24  INTERPRETER.
   25    6.  ENGLISH  VERSIONS OF ALL DOCUMENTS SHALL INCLUDE IN TEN POINT TYPE
   26  IN ALBANIAN, ARABIC, BENGALI, CANTONESE, CREOLE, FRENCH, GERMAN,  GREEK,
   27  HEBREW, HINDI, ITALIAN, KHMER, KOREAN, MANDARIN, POLISH, PUNJABI (GURMU-
   28  KHI),  SERBO-CROATIAN,  SPANISH,  RUSSIAN, URDU, VIETNAMESE, AND YIDDISH
   29  THE FOLLOWING STATEMENT: "IMPORTANT: THIS  DOCUMENT  CONTAINS  IMPORTANT
   30  INFORMATION ABOUT YOUR BENEFITS. WE WILL TRANSLATE THIS DOCUMENT FOR YOU
   31  FREE  OF  CHARGE." FOLLOWING SUCH STATEMENT SHALL BE THE NAME, TELEPHONE
   32  NUMBER AND ADDRESS OF THE AGENCY OR  AGENCY  CONTRACTOR  TO  CONTACT  TO
   33  REQUEST FREE TRANSLATION OF THE DOCUMENT.
   34    S 282. SCREENING AND TRAINING. 1. BEFORE BILINGUAL PERSONNEL OR INTER-
   35  PRETER  PERSONNEL MAY PROVIDE LANGUAGE ASSISTANCE SERVICES, SUCH PERSON-
   36  NEL MUST BE SCREENED BY THE AGENCY OR AGENCY CONTRACTOR  EMPLOYING  SUCH
   37  PERSONNEL  TO  ENSURE  THAT  THEY ARE CAPABLE OF PROVIDING SUCH SERVICES
   38  EFFECTIVELY. IN  ADDITION,  EACH  AGENCY  AND  AGENCY  CONTRACTOR  SHALL
   39  PROVIDE ANNUAL TRAINING FOR SUCH PERSONNEL TO ENSURE THAT SUCH PERSONNEL
   40  ARE PROVIDING LANGUAGE ASSISTANCE SERVICES EFFECTIVELY.
   41    2.  EACH  AGENCY  OR  AGENCY  CONTRACTOR  PROVIDING  LEVEL II LANGUAGE
   42  ASSISTANCE SERVICES SHALL ENSURE THAT SUCH SERVICES ARE EFFECTIVE.
   43    S 283. MISCELLANEOUS. 1. NOTHING IN THIS  SECTION  SHALL  PRECLUDE  AN
   44  AGENCY OR AGENCY CONTRACTOR FROM PROVIDING LANGUAGE SERVICES IN ADDITION
   45  TO THOSE REQUIRED UNDER THIS ARTICLE.
   46    2.  LANGUAGE  ASSISTANCE SERVICES REQUIRED PURSUANT TO THIS ARTICLE TO
   47  BE PROVIDED BY AN AGENCY SHALL BE PERFORMED BY EMPLOYEES OF SUCH AGENCY.
   48    3. IF AN AGENCY CONTRACTOR ENTERS INTO AN AGREEMENT WITH AN ENTITY  TO
   49  PROVIDE  SERVICES  TO THE PUBLIC THAT SUCH AGENCY CONTRACTOR IS REQUIRED
   50  TO PROVIDE UNDER A CONTRACT WITH AN AGENCY, THEN SUCH  ENTITY  SHALL  BE
   51  CONSIDERED  AN  AGENCY CONTRACTOR FOR PURPOSES OF THIS ARTICLE AND SHALL
   52  PROVIDE LANGUAGE ASSISTANCE SERVICES AS REQUIRED IN THIS ARTICLE.
   53    4. THIS ARTICLE SHALL  NOT  APPLY  TO  ANY  CONTRACT  WITH  AN  AGENCY
   54  CONTRACTOR  ENTERED  INTO  PRIOR  TO THE EFFECTIVE DATE OF THIS ARTICLE,
   55  EXCEPT THAT RENEWAL, AMENDMENT OR MODIFICATION OF SUCH  CONTRACT  OCCUR-
       S. 2281                             6
    1  RING  ON OR AFTER SUCH EFFECTIVE DATE SHALL BE SUBJECT TO THE PROVISIONS
    2  OF THIS ARTICLE.
    3    S  284.  COMPTROLLER  AUDITS.  1. THE COMPTROLLER SHALL CONDUCT ANNUAL
    4  AUDITS OF THE  AGENCIES  AND  AGENCY  CONTRACTORS  REQUIRED  TO  PROVIDE
    5  LANGUAGE  ASSISTANCE  SERVICES  PURSUANT  TO THIS ARTICLE.   SUCH AUDITS
    6  SHALL GENERALLY DETERMINE THE EFFECTIVENESS OF THE  LANGUAGE  ASSISTANCE
    7  SERVICES  PROVIDED  BY  EACH AGENCY AND AGENCY CONTRACTOR. SPECIFICALLY,
    8  SUCH AUDITS SHALL INCLUDE, BUT NOT BE LIMITED TO, THE FOLLOWING INFORMA-
    9  TION:   (A) THE NUMBER OF REQUESTS  FOR  LANGUAGE  ASSISTANCE  SERVICES,
   10  DISAGGREGATED  BY AGENCY AND AGENCY CONTRACTOR, TYPE OF LANGUAGE ASSIST-
   11  ANCE REQUESTED AND PRIMARY LANGUAGE;
   12    (B) THE NUMBER  OF  LIMITED  ENGLISH  PROFICIENT  INDIVIDUALS  SERVED,
   13  DISAGGREGATED  BY AGENCY AND AGENCY CONTRACTOR, TYPE OF LANGUAGE ASSIST-
   14  ANCE REQUESTED AND PRIMARY LANGUAGE;
   15    (C) THE NUMBER OF BILINGUAL PERSONNEL AND THE  NUMBER  OF  INTERPRETER
   16  PERSONNEL,  DISAGGREGATED  BY  AGENCY,  AGENCY  CONTRACTOR  AND LANGUAGE
   17  TRANSLATED BY SUCH PERSONNEL;
   18    (D) THE AVERAGE LENGTH OF TIME TO PROVIDE LANGUAGE ASSISTANCE SERVICES
   19  TO LIMITED ENGLISH  PROFICIENT  INDIVIDUALS,  DISAGGREGATED  BY  AGENCY,
   20  AGENCY CONTRACTOR AND PRIMARY LANGUAGE;
   21    (E)  WHETHER  PRIMARY  LANGUAGE  DETERMINATIONS ARE PROPERLY RECORDED,
   22  DISAGGREGATED BY AGENCY AND AGENCY CONTRACTOR; AND
   23    (F) WHETHER, AS DETERMINED THROUGH A  RANDOM  SAMPLING  OF  TRANSLATED
   24  DOCUMENTS,  DOCUMENTS  HAVE  BEEN  TRANSLATED  PROPERLY  AND IN A TIMELY
   25  MANNER AND SENT TO THE APPROPRIATE PARTY, DISAGGREGATED  BY  AGENCY  AND
   26  AGENCY CONTRACTOR.
   27    2.  WHENEVER  POSSIBLE,  THE  RESULTS OF SUCH AUDITS SHALL BE VERIFIED
   28  THROUGH DIRECT CONTACT WITH A STATISTICALLY SIGNIFICANT SAMPLE OF AGENCY
   29  AND/OR AGENCY CONTRACTOR CLIENTS.
   30    S 285. CIVIL CAUSE OF ACTION. EXCEPT AS OTHERWISE PROVIDED BY LAW, ANY
   31  PERSON CLAIMING TO BE INJURED BY THE FAILURE  OF  AN  AGENCY  OR  AGENCY
   32  CONTRACTOR  TO  PROVIDE  LANGUAGE  ASSISTANCE SERVICES AS REQUIRED UNDER
   33  THIS ARTICLE, SHALL HAVE A CAUSE OF ACTION AGAINST SUCH AGENCY OR AGENCY
   34  CONTRACTOR IN ANY COURT OF COMPETENT JURISDICTION FOR ANY OR ALL OF  THE
   35  FOLLOWING RELIEF:  (A) COMPENSATORY AND PUNITIVE DAMAGES;
   36    (B) INJUNCTIVE AND DECLARATORY RELIEF;
   37    (C) ATTORNEYS' FEES AND COSTS; AND
   38    (D) SUCH OTHER RELIEF AS A COURT MAY DEEM APPROPRIATE.
   39    S  286.  LIMITATIONS.  A  CIVIL  ACTION  UNDER  THIS  ARTICLE  MUST BE
   40  COMMENCED WITHIN ONE YEAR AFTER THE ALLEGED VIOLATION  OF  THE  REQUIRE-
   41  MENTS  OF THIS ARTICLE. IF, HOWEVER, DUE TO INJURY OR DISABILITY RESULT-
   42  ING FROM AN ACT OR ACTS GIVING RISE TO A  CAUSE  OF  ACTION  UNDER  THIS
   43  ARTICLE,  OR  DUE  TO  INFANCY AS DEFINED IN THE CIVIL PRACTICE  LAW AND
   44  RULES, A PERSON ENTITLED TO COMMENCE AN ACTION  UNDER  THIS  ARTICLE  IS
   45  UNABLE  TO DO SO AT THE TIME SUCH CAUSE OF ACTION ACCRUES, THEN THE TIME
   46  WITHIN WHICH THE ACTION MUST BE COMMENCED SHALL BE EXTENDED TO ONE  YEAR
   47  AFTER THE INABILITY TO COMMENCE THE ACTION CEASES.
   48    S 287. RULES. EACH AGENCY SHALL PROMULGATE SUCH RULES AS ARE NECESSARY
   49  FOR THE PURPOSES OF IMPLEMENTING AND CARRYING OUT THE PROVISIONS OF THIS
   50  ARTICLE.  SUCH  RULES SHALL BE APPLICABLE TO THE AGENCY THAT PROMULGATED
   51  THE RULES AS WELL AS TO AGENCY CONTRACTORS ASSOCIATED WITH SUCH AGENCY.
   52    S 288. SEVERABILITY. IF ANY SECTION,  SUBDIVISION,  SENTENCE,  CLAUSE,
   53  PHRASE  OR  OTHER  PORTION  OF THIS ARTICLE IS, FOR ANY REASON, DECLARED
   54  UNCONSTITUTIONAL OR INVALID, IN WHOLE OR IN PART, BY ANY COURT OF COMPE-
   55  TENT JURISDICTION SUCH PORTION  SHALL  BE  DEEMED  SEVERABLE,  AND  SUCH
   56  UNCONSTITUTIONALITY  OR  INVALIDITY SHALL NOT AFFECT THE VALIDITY OF THE
       S. 2281                             7
    1  REMAINING PORTIONS OF THIS LAW, WHICH REMAINING PORTIONS SHALL  CONTINUE
    2  IN FULL FORCE AND EFFECT.
    3    S 3. This act shall take effect on the one hundred eightieth day after
    4  it shall have become a law.
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