Bill Text: NY S07198 | 2023-2024 | General Assembly | Introduced

NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Authorizes one or more individuals who are under a shared contract to opt-out of such contract without a fee, penalty or charge due to status as a domestic violence victim; prohibits the company from transferring any contractual or billing responsibility of such shared contract to any other account holders on such shared contract; prevents companies from prohibiting a person who has opted-out due to domestic violence status to enter into a new contract.

Spectrum: Slight Partisan Bill (Democrat 3-1)

Status: (Engrossed) 2024-05-29 - referred to corporations, authorities and commissions [S07198 Detail]

Download: New_York-2023-S07198-Introduced.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                          7198

                               2023-2024 Regular Sessions

                    IN SENATE

                                      May 18, 2023
                                       ___________

        Introduced  by  Sen.  PARKER -- read twice and ordered printed, and when
          printed to be committed to the Committee on  Energy  and  Telecommuni-
          cations

        AN  ACT to amend the public service law and the general business law, in
          relation to  releasing  victims  of  domestic  violence  from  certain
          contracts

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. Subdivision 1 of section 48-a of the public service law, as
     2  amended by chapter 42 of the  laws  of  2023,  is  amended  to  read  as
     3  follows:
     4    1.  Every  utility  corporation  shall  allow  a person who is under a
     5  shared contract  with  such  utility  corporation  to  opt-out  of  such
     6  contract  without fee, penalty or charge when such person is a victim of
     7  domestic violence and provides an attestation in writing  that  they  no
     8  longer  wish  to  be  a  party to such contract due to their status as a
     9  victim of domestic violence. Such utility corporation shall  permit  one
    10  or  more  individuals who are under a shared contract to opt-out of such
    11  contract without a fee,  penalty  or  charge,  regardless  of  how  many
    12  persons  previously  made such opt-out requests or when, during the term
    13  of such shared contract, such request was made to  such  utility  corpo-
    14  ration. Such utility corporation may not require such person to disclose
    15  confidential  information or details relating to such person's status as
    16  a victim of domestic violence, as a condition of permitting such  person
    17  to  opt-out  of  such contract. If the person making such request is the
    18  primary account holder on such shared contract, such utility corporation
    19  shall be prohibited from transferring any contractual or billing respon-
    20  sibility of such shared contract to any other account  holders  on  such
    21  shared  contract. Further, such utility corporation may not make release
    22  from such contract contingent on: (a) maintaining contractual or billing
    23  responsibility of a separated account with the provider; (b) approval of

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD10730-02-3

        S. 7198                             2

     1  separation by the primary account holder, if the primary account  holder
     2  is  not  the person making such request; or (c) a prohibition or limita-
     3  tion on the separation as a result of arrears accrued  by  the  account.
     4  Nor  shall  such  utility  corporation prohibit a person who had made an
     5  opt-out request from entering into a  new  contract  with  such  utility
     6  corporation.  Such  utility  corporation  shall release such person from
     7  such contract no later than seven  days  after  receiving  such  opt-out
     8  request. Such utility corporation shall dispose of information submitted
     9  by  such  person no later than thirty days after receiving such informa-
    10  tion in a manner as to maintain confidentiality of such information.
    11    § 2. Subdivision 1 of section 399-cccc of the general business law, as
    12  amended by chapter 42 of the  laws  of  2023,  is  amended  to  read  as
    13  follows:
    14    1.  Every  provider of wireless telephone service, as defined in para-
    15  graph (b) of subdivision one of section twelve hundred twenty-five-c  of
    16  the  vehicle and traffic law, shall allow a person who is under a shared
    17  phone plan contract with such provider to opt-out of such contract with-
    18  out fee, penalty or charge when such person  is  a  victim  of  domestic
    19  violence and provides an attestation in writing that they no longer wish
    20  to be a party to such contract due to their status as a victim of domes-
    21  tic  violence.  Such provider of wireless telephone service shall permit
    22  one or more individuals who are under a shared contract  to  opt-out  of
    23  such  contract  without  fee,  penalty or charge, regardless of how many
    24  persons previously made such opt-out requests or when, during  the  term
    25  of such shared contract, such request was made to such provider of wire-
    26  less  telephone service. Such provider of wireless telephone service may
    27  not require such person to disclose confidential information or  details
    28  relating  to such person's status as a victim of domestic violence, as a
    29  condition of permitting such person to opt-out of such contract. If  the
    30  person  making such request is the primary account holder on such shared
    31  contract, such provider of wireless telephone service shall be prohibit-
    32  ed from transferring any contractual or billing responsibility  of  such
    33  shared  contract  to  any other account holders on such shared contract.
    34  Further, such provider  of  wireless  telephone  service  may  not  make
    35  release from such contract contingent on: (a) maintaining contractual or
    36  billing  responsibility  of  a  separated account with the provider; (b)
    37  approval of separation by the primary account  holder,  if  the  primary
    38  account  holder is not the person making such request; (c) a prohibition
    39  or limitation on  number  portability  or  a  request  to  change  phone
    40  numbers;  or  (d)  a  prohibition  or  limitation on the separation as a
    41  result of arrears accrued by the account. Nor  shall  such  provider  of
    42  wireless  telephone  service  prohibit  a person who has made an opt-out
    43  request from entering into a new contract with such  wireless  telephone
    44  service.  Such provider of wireless telephone service shall release such
    45  person from such contract no later than seven days after receiving  such
    46  opt-out  request.  Such  provider  of  wireless  telephone service shall
    47  dispose of information submitted by such person  no  later  than  thirty
    48  days  after receiving such information in a manner as to maintain confi-
    49  dentiality of such information.
    50    § 3. Subdivision 8 of section 91 of the public service law, as amended
    51  by chapter 42 of the laws of 2023, is amended to read as follows:
    52    8. Every telephone corporation, as  defined  in  this  chapter,  shall
    53  allow  a  person  who is under contract including, but not limited to, a
    54  multi-year contract or bundle contract with such telephone  corporation,
    55  to  opt-out  of  such  contract without fee, penalty or charge when such
    56  person is a victim of domestic violence and provides an  attestation  in

        S. 7198                             3

     1  writing  that  they no longer wish to be a party to such contract due to
     2  their status as a victim of domestic  violence.  Such  telephone  corpo-
     3  ration  shall  permit  one  or  more  individuals who are under a shared
     4  contract  to  opt-out  of  such contract without fee, penalty or charge,
     5  regardless of how many persons previously made such opt-out  request  or
     6  when,  during the term of such shared contract, such request was made to
     7  such telephone corporation. Such telephone corporation may  not  require
     8  such  person to disclose confidential information or details relating to
     9  such person's status as a victim of domestic violence, as a condition of
    10  permitting such person to opt-out of such contract. If the person making
    11  such request is the primary account holder on such shared contract, such
    12  telephone corporation shall be prohibited from transferring any contrac-
    13  tual or billing responsibility of such  shared  contract  to  any  other
    14  account  holders on such shared contract. Further, such telephone corpo-
    15  ration may not make release from such contract contingent on: (a)  main-
    16  taining  contractual  or billing responsibility of a separated line with
    17  the provider; (b) approval of separation by the primary account  holder,
    18  if the primary account holder is not the person making such request; (c)
    19  a prohibition or limitation on number portability or a request to change
    20  phone  numbers;  or (d) a prohibition or limitation on the separation of
    21  lines as a result of arrears accrued by  the  account.  Nor  shall  such
    22  telephone  corporation prohibit a person who has made an opt-out request
    23  from entering into a new contract with such telephone corporation.  Such
    24  telephone  corporation  shall  release such person from such contract no
    25  later than seven days after receiving such opt-out request.  Such  tele-
    26  phone  corporation shall dispose of information submitted by such person
    27  no later than thirty days after receiving such information in  a  manner
    28  as  to maintain confidentiality of such information. A claim for opting-
    29  out of such contract without charge shall be made in  good  faith.  Such
    30  telephone  corporation shall waive the otherwise applicable fee, penalty
    31  or charge for such person requesting to opt-out of such contract.
    32    § 4. Subdivision 2 of section 399-yy of the general business  law,  as
    33  amended  by  chapter  42  of  the  laws  of  2023, is amended to read as
    34  follows:
    35    2. Every cable television company, as defined in section  two  hundred
    36  twelve  of the public service law, that provides television and/or tele-
    37  phone service to customers in New York under contract including, but not
    38  limited to a multi-year contract or bundled  contract  with  such  cable
    39  television  company,  shall  allow  a person to opt-out of such contract
    40  without fee, penalty or charge when such person is a victim of  domestic
    41  violence and provides an attestation in writing that they no longer wish
    42  to be a party to such contract due to their status as a victim of domes-
    43  tic  violence.  Such  cable  television company shall permit one or more
    44  individuals who are under a shared contract to opt-out of such  contract
    45  without fee, penalty or charge, regardless of how many persons previous-
    46  ly  made  such  opt-out  request or when, during the term of such shared
    47  contract, such request was made to such cable television  company.  Such
    48  cable  television company may not require such person to disclose confi-
    49  dential information or details relating to such  person's  status  as  a
    50  victim of domestic violence, as a condition of permitting such person to
    51  opt-out  of  such  contract.  If  the  person making such request is the
    52  primary account holder on such shared contract,  such  cable  television
    53  company shall be prohibited from transferring any contractual or billing
    54  responsibility  of  such shared contract to any other account holders on
    55  such shared contract. Further, such cable  television  company  may  not
    56  make  release from such contract contingent on: (a) maintaining contrac-

        S. 7198                             4

     1  tual or billing responsibility of a separated account with the provider;
     2  (b) approval of separation by the primary account holder, if the primary
     3  account holder is not the person making such request; or (c) a  prohibi-
     4  tion  or  limitation on the separation as a result of arrears accrued by
     5  the account. Nor shall such cable television company prohibit  a  person
     6  who  has  made an opt-out request from entering into a new contract with
     7  such cable television  company.  Such  cable  television  company  shall
     8  release  such  person  from such contract no later than seven days after
     9  receiving such opt-out request.  Such  cable  television  company  shall
    10  dispose  of  information  submitted  by such person no later than thirty
    11  days after receiving such information in a manner as to maintain  confi-
    12  dentiality  of such information. A claim for opting-out of such contract
    13  without charge shall be made in good faith. Such cable television compa-
    14  ny shall waive the otherwise applicable fee, penalty or charge for  such
    15  person  requesting  to  opt-out of such contract. Every cable television
    16  company shall make information about the options and  process  described
    17  in  this  section  readily available to consumers on the website and any
    18  mobile application of the provider, in physical  stores,  and  in  other
    19  forms of public-facing consumer communication.
    20    §  5. Subdivision 1 of section 399-yyy of the general business law, as
    21  amended by chapter 42 of the  laws  of  2023,  is  amended  to  read  as
    22  follows:
    23    1.  Every  direct  broadcast satellite service provider, as defined in
    24  this section, that provides  television  and/or  telephone  services  to
    25  customers in New York shall allow a person who is under contract includ-
    26  ing,  but  not limited to a multi-year contract or bundled contract with
    27  such satellite television company, to opt-out of such  contract  without
    28  fee,  penalty  or  charge  when  such  a  person is a victim of domestic
    29  violence and provides an attestation in writing that they no longer wish
    30  to be a party to such contract due to their status as a victim of domes-
    31  tic violence. Such satellite television company shall permit one or more
    32  individuals who are under a shared contract to opt-out of such  contract
    33  without fee, penalty or charge, regardless of how many persons previous-
    34  ly  made  such  opt-out  request or when, during the term of such shared
    35  contract, such request was made to such  satellite  television  company.
    36  Such  satellite  television  company  may  not  require  such  person to
    37  disclose confidential information or details relating to  such  person's
    38  status  as  a  victim of domestic violence, as a condition of permitting
    39  such person to opt-out of such  contract.  If  the  person  making  such
    40  request  is  the  primary  account  holder on such shared contract, such
    41  satellite television company shall be prohibited from  transferring  any
    42  contractual  or  billing  responsibility  of such shared contract to any
    43  other account holders on such shared contract. Further,  such  satellite
    44  television  company  may  not make release from such contract contingent
    45  on: (a) maintaining contractual or billing responsibility of a separated
    46  account with the provider; (b) approval of  separation  by  the  primary
    47  account  holder,  if the primary account holder is not the person making
    48  such request; or (c) a prohibition or limitation on the separation as  a
    49  result of arrears accrued by the account. Nor shall such satellite tele-
    50  vision  company  prohibit  a person who has made an opt-out request from
    51  entering into a new contract with  such  satellite  television  company.
    52  Such  satellite  television  company shall release such person from such
    53  contract no later than seven days after receiving such opt-out  request.
    54  Such satellite television company shall dispose of information submitted
    55  by  such  person no later than thirty days after receiving such informa-
    56  tion in a manner as to maintain confidentiality of such  information.  A

        S. 7198                             5

     1  claim  for  opting-out  of such contract without charge shall be made in
     2  good faith. Such satellite television company shall waive the  otherwise
     3  applicable  fee, penalty or charge for such person requesting to opt-out
     4  of such contract. Every satellite television company shall make informa-
     5  tion  about  the  options  and process described in this section readily
     6  available to consumers on the website and any mobile application of  the
     7  provider,  in  physical  stores,  and  in  other  forms of public-facing
     8  consumer communication.
     9    § 6. This act shall take effect on the  same  date  and  in  the  same
    10  manner as chapter 42 of the laws of 2023, takes effect.
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