Bill Text: FL S0726 | 2015 | Regular Session | Comm Sub
Bill Title: Consumer Protection
Spectrum: Slight Partisan Bill (? 2-1)
Status: (Introduced - Dead) 2015-05-01 - Died on Calendar [S0726 Detail]
Download: Florida-2015-S0726-Comm_Sub.html
Florida Senate - 2015 CS for CS for SB 726 By the Committees on Fiscal Policy; and Commerce and Tourism; and Senator Ring 594-04424-15 2015726c2 1 A bill to be entitled 2 An act relating to consumer protection; providing 3 a short title; amending s. 501.142, F.S.; requiring 4 retail sales establishments that sell goods to the 5 public to grant a refund within a specified period of 6 time for goods costing more than a specified amount if 7 returned by a consumer who has been adjudicated 8 incapacitated, is subject to a certain type of 9 guardianship, or has a certain medical condition, if 10 specified requirements are satisfied; providing 11 penalties for a violation of the requirements; making 12 technical changes; amending s. 501.95, F.S.; 13 conforming a cross-reference; providing an effective 14 date. 15 16 WHEREAS, the Legislature finds that persons who are 17 incapacitated, are subject to certain types of guardianships, or 18 have been diagnosed with a medical condition causing a lack of 19 capacity to make reasonable decisions need additional 20 protections in consumer transactions involving costly purchases, 21 and 22 WHEREAS, it is in the public interest to protect the 23 welfare of this state’s most vulnerable residents and their 24 family members, and 25 WHEREAS, it is the intent of the Legislature to safeguard 26 such residents’ financial interests by providing them with the 27 ability to return certain goods within a reasonable period of 28 time, NOW, THEREFORE, 29 30 Be It Enacted by the Legislature of the State of Florida: 31 32 Section 1. This act may be cited as “Terry’s Law.” 33 Section 2. Section 501.142, Florida Statutes, is amended to 34 read: 35 501.142 Retail sales establishments; preemption;notice of36 refund policy requirements; exceptions; penalty.— 37 (1) The regulation of refunds is preempted to the 38 Department of Agriculture and Consumer Services notwithstanding 39 any other law or local ordinance to the contrary, provided that 40 a local government may enforce this section as specified in 41 subsection (8). 42 (2) Notwithstanding the Uniform Commercial Code, eachevery43 retail sales establishment offering goods for sale to the 44 general public shall grant a cash refund or credit refund to a 45 consumer for goods returned within 3 business days after the 46 date of purchase if all of the following conditions are met: 47 (a) The purchase exceeds $1,000, excluding tax. 48 (b) The goods are unused and in the original carton, if a 49 carton was furnished. 50 (c) The consumer, or a representative of the consumer, 51 provides the retailer with proof of purchase and documentation 52 establishing that: 53 1. The consumer has been adjudicated incapacitated pursuant 54 to chapter 744 or under similar law in another state; 55 2. The consumer is subject to a guardianship pursuant to 56 chapter 744 or similar law in another state, and the guardian 57 has the authority to determine the consumer’s right to manage 58 property; or 59 3. A power of attorney or a durable power of attorney 60 pursuant to chapter 709 or similar law in another state is 61 currently exercisable by the consumer’s agent, and the consumer 62 has been diagnosed with a medical condition that causes him or 63 her to lack sufficient understanding or capacity to make or 64 communicate reasonable decisions concerning his or her person or 65 property, which is evidenced by a written statement signed by a 66 physician licensed pursuant to chapter 458 or chapter 459 or 67 licensed to practice medicine under the laws of another state. 68 (3)(a) Except as provided in subsection (2), a retail sales 69 establishment offering goods for sale to the general public may 70 refuse to offer athat offers nocash refund, credit refund, or 71 exchange for the purchase if the retailer postsof merchandise72must posta sign at the point of salesostating that refunds or 73 exchanges are not allowedat the point of sale. Failure of a 74 retail sales establishment to exhibit a “no refund or exchange” 75 sign at the point of sale under such circumstances meansat the76point of saleshall meanthat a refund or exchange policy 77 exists, and the policy mustshallbe presented in writing to the 78 consumer upon request. 79 (b) AAnyretail sales establishment that violates this 80 subsection shallfailing to comply with the provisions of this81section shallgrant to the consumer, upon request and proof of 82 purchase, a refund for the purchaseon the merchandise, within 7 83 days afterofthe date of purchase, ifprovidedthe goods are 84merchandise isunused and in the original carton, if one was 85 furnished. This section does notNothing herein shallprohibit a 86 retail sales establishment from having a refund policy that 87whichexceeds 7the number ofdays andspecified herein.88However, this subsectiondoes not prohibit a local government 89 from enforcingthe provisions established bythis section. 90 (4)(2)The provisions ofThis section doesshallnot apply 91 to the sale of food, perishable goods, goods thatwhichare 92 custom made, goods thatwhichare custom altered at the request 93 of the customer, or goods thatwhichcannot be resold by the 94 merchant because of any law, rule, or regulation adopted by a 95 governmental body. 96 (5)(3)If the department finds that a person has violated 97 or is operating in violation of: 98 (a) Subsection (2), the department shall enter an order 99 that imposes an administrative fine in the amount of twice the 100 value of the goods, excluding tax, which the person refused to 101 refund. 102 (b) Subsection (3) or an order issued under this section, 103 the department may enter an order that imposesdoingone or more 104 of the followingif the department finds that a person has105violated or is operating in violation of any of the provisions106of this section or the orders issued under this section: 107 1.(a)ImposeAn administrative fine not to exceed $100 for 108 each violation. 109 2.(b)A directive toDirectthe person to cease and desist 110 specified activities. 111 (6)(4)AnTheadministrative proceedingproceedingsthat 112 maycouldresult in the entry of an order imposing any of the 113 penalties specified in subsection (5) is(3) aregoverned by 114 chapter 120. 115 (7)(5)AnyMoneys recovered by the departmentof116Agriculture and Consumer Servicesas a penalty under this 117 section shall be deposited in the General Inspection Trust Fund. 118 (8)(6)Upon the first violation of this section, a local 119 government may issue a written warning. Upon a second orand any120 subsequent violation, a local government may impose a fine of up 121 to $50 per violation.AnyMoneys recovered by the local 122 government as a penalty under this section shall be deposited in 123 the appropriate local account. 124 Section 3. Paragraph (c) of subsection (2) of section 125 501.95, Florida Statutes, is amended to read: 126 501.95 Gift certificates and credit memos.— 127 (2) 128 (c) Enforcement of this section shall be as provided in s. 129 501.142(5)(b), (6), and (7)s. 501.142(3), (4), and (5)for 130 violations of this section. 131 Section 4. This act shall take effect July 1, 2015.