Bill Text: FL S1310 | 2012 | Regular Session | Introduced
Bill Title: Pharmacy Audits
Spectrum: Partisan Bill (Republican 1-0)
Status: (Failed) 2012-03-09 - Died in Health Regulation [S1310 Detail]
Download: Florida-2012-S1310-Introduced.html
Florida Senate - 2012 SB 1310 By Senator Fasano 11-00369C-12 20121310__ 1 A bill to be entitled 2 An act relating to pharmacy audits; providing purpose; 3 providing definitions; providing standards and 4 procedures regulating the auditing of pharmacy records 5 conducted on behalf of a pharmacy benefit manager; 6 providing contract requirements and limitations; 7 providing for the delivery of and response to 8 preliminary and final audit reports; providing for the 9 appeal of audits; providing penalties and remedies; 10 providing for applicability; providing an effective 11 date. 12 13 Be It Enacted by the Legislature of the State of Florida: 14 15 Section 1. Auditing of pharmacy records.— 16 (1) PURPOSE.—The purpose of this section is to establish 17 standards for the audit of pharmacy records conducted by or on 18 behalf of a pharmacy benefit manager or other entity listed in 19 paragraph (2)(b). 20 (2) DEFINITIONS.—As used in this section, the term: 21 (a) “Audit” means a formal review of the records of a 22 pharmacy by an entity that finances or reimburses the cost of 23 health services or pharmaceutical products. 24 (b) “Entity” means a pharmacy benefit manager, a managed 25 care company, a health plan sponsor, an insurance company, a 26 third-party payor, a state agency, or any company, group, or 27 agent that represents or is engaged by such entities. 28 (c) “Pharmacy benefit manager” means a person, business, or 29 other entity that performs pharmacy benefit management or 30 performs pharmacy benefit management on behalf of a pharmacy 31 benefit manager through a contractual or employment 32 relationship. 33 (d) “Pharmacy benefit management” means the provision of 34 administrative services related to processing prescription 35 claims for pharmacy benefit and coverage programs. Such services 36 may include contracting with a network of pharmacies; audit 37 compliance; establishing payment levels for provider pharmacies; 38 negotiating rebate arrangements; and developing and managing 39 formularies, preferred drug lists, and prior authorization 40 programs. 41 (3) AUDITING STANDARDS AND PROCEDURES.—An entity conducting 42 an audit of pharmacy records must adhere to the following 43 standards and procedures: 44 (a) The same standards and parameters must be used to audit 45 all pharmacies. 46 (b) An audit that involves clinical or professional 47 judgment must be conducted by, or in consultation with, a 48 pharmacist licensed in this state. 49 (c) An auditing entity conducting an onsite audit must give 50 the pharmacy at least 30 days’ written notice before conducting 51 the audit. Such notice must identify the prescription numbers to 52 be audited. 53 (d) The audit may not take place during the first 7 days of 54 the month unless otherwise consented to by the pharmacy. 55 (e) The period covered by the audit may not exceed 12 56 months, unless superseded by federal law. 57 (f) The initial audit may not include more than 1 percent 58 of the average monthly prescription claims, not to exceed 200 59 prescription claims. However, the auditing entity may conduct 60 further audits of prescription claims that have substantiated 61 and documented discrepancies. 62 (g) The pharmacy may use the records, or copies of records, 63 of a hospital, physician, or other authorized practitioner to 64 validate the pharmacy record. 65 (h) Any prescription that complies with state law and rule 66 requirements may be used to validate claims in connection with 67 prescriptions, refills, or changes in prescriptions. 68 (i) Calculations of overpayments may not include dispensing 69 fees. 70 (j) Interest may not accrue during the audit period. 71 (k) If an audit results in the identification of any 72 clerical or recordkeeping errors, such as typographical errors, 73 scrivener’s errors, or computer errors, in a required document 74 or record, the pharmacy is not subject to recoupment of funds by 75 the pharmacy benefit manager unless the pharmacy benefit manager 76 can provide proof of intent to commit fraud or such error 77 results in actual financial harm to the pharmacy benefit 78 manager, a health plan managed by a pharmacy benefit manager, or 79 a consumer. 80 (l) The auditing entity must allow the pharmacy to resubmit 81 claims disputed by the audit using any commercially reasonable 82 method, including, but not limited to, faxing, mailing, or 83 electronic submission. 84 (m) An exit interview that provides a pharmacy with an 85 opportunity to respond to questions and comment on and clarify 86 findings must be conducted at the end of an audit. The time of 87 the interview must be agreed to by the pharmacy. 88 (n) The auditing entity may not collect disputed funds 89 until the audit process, including appeals, is complete. 90 (o) The auditing company or agent may not receive payment 91 based on a percentage of the amount recovered. 92 (p) If not superseded by state or federal law, audit 93 information may not be shared and is confidential. Auditors 94 shall have access only to previous audit reports on a particular 95 pharmacy conducted by the same auditing entity. 96 (4) CONTRACT REQUIREMENTS.— 97 (a) Each pharmacy network provider contract must provide: 98 1. The methodology and resources used for calculating the 99 maximum allowable cost (MAC) pricing of the pharmacy benefit 100 manager; 101 2. For updating pricing information at least weekly; and 102 3. A process for promptly notifying network pharmacies of 103 pricing updates. 104 (b) The pharmacy network provider contract may not include 105 a provision that allows the use of extrapolation in calculating 106 the recoupment or penalties for audits, unless agreed to by both 107 parties. 108 (c) A pharmacy benefit manager may not automatically enroll 109 a pharmacy in a contract or modify an existing contract without 110 written agreement from an authorized representative of the 111 pharmacy. 112 (d) Unless required by federal law, a contract entered into 113 or renewed on or after July 1, 2012, may not contain auditing 114 standards, procedures, contract requirements, appeal procedures, 115 or reporting requirements that are more restrictive than those 116 contained in this section. 117 (5) AUDIT APPEALS.— 118 (a) The auditing entity must establish a written process 119 for appealing preliminary and final audit reports. The process 120 must include an option that offers the pharmacy a final appeal 121 to the health plan sponsor. If the pharmacy or pharmacy benefit 122 manager is not satisfied with an appeal, that party may seek 123 mediation. 124 (b) If unsubstantiated audit discrepancies are discovered 125 following the appeal, they shall be dismissed without further 126 proceeding. 127 (6) AUDIT REPORTS.— 128 (a) A preliminary audit report must be delivered to the 129 pharmacy, or its corporate office of record, within 60 days 130 after the conclusion of the audit. 131 (b) A pharmacy shall have at least 30 days following 132 receipt of the preliminary audit to provide documentation to 133 address any discrepancy found in the audit. 134 (c) A final audit report must be delivered to the pharmacy, 135 or its corporate office of record, within 120 days after receipt 136 of the preliminary audit report or final appeal, whichever 137 occurs later. 138 (d) Chargebacks, recoupment, or other penalties may not be 139 assessed until the appeal process has been exhausted and the 140 final report issued. 141 (e) The auditing entity must also provide a copy of the 142 final report, including the disclosure of any money recouped in 143 the audit, to the plan sponsor. 144 (7) PENALTIES AND REMEDIES.—Any person injured as a result 145 of a violation of this section may bring a civil action against 146 the person, corporation, or business entity violating this 147 section for the recovery of all actual damages occurring as a 148 result thereof. 149 (8) APPLICABILITY.— 150 (a) This section applies to contracts entered into, 151 amended, extended, or renewed on or after July 1, 2012. 152 (b) This section does not apply to: 153 1. Audits of Medicaid-related pharmacy records conducted 154 pursuant to s. 465.188, Florida Statutes. 155 2. Any investigative audit that involves fraud or willful 156 misrepresentation. 157 Section 2. This act shall take effect July 1, 2012.