Bill Text: HI HB639 | 2010 | Regular Session | Introduced
Bill Title: Tourist Assistance Call Center
Spectrum: Partisan Bill (Democrat 2-0)
Status: (Introduced - Dead) 2009-05-11 - Carried over to 2010 Regular Session. [HB639 Detail]
Download: Hawaii-2010-HB639-Introduced.html
Report Title:
Tourist Assistance Call Center
Description:
Establishes a task force to assess the feasibility and cost of creating a tourist assistance call center that would enable tourists to call a telephone number and be directed to an automated menu to obtain information about tourism-related niche market sectors.
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HOUSE OF REPRESENTATIVES |
H.B. NO. |
639 |
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TWENTY-FIFTH LEGISLATURE, 2009 |
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STATE OF HAWAII |
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A BILL FOR AN ACT
relating to tourism.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF HAWAII:
SECTION 1. (a) There is established in the Hawaii tourism authority for administrative purposes a tourist assistance call center task force. The task force shall work with the University of Hawaii school of travel industry management to assess the feasibility and cost of creating a tourist assistance call center. The call center would enable tourists that call a telephone number to be directed to an automated menu that would link the caller to information about tourism-related niche market sectors, including but not limited to sports and cultural tourism. The task force shall also consider and identify the niche tourism market sectors that could be included and assess industry support for an information call center.
(b) The task force shall consist of fifteen members that shall include but not be limited to representatives of the hotel and lodging industry, various niche tourism activity markets, industries that provide support services to tourism such as air, sea, and land transportation, and tour operators. The task force members shall be appointed by the governor from a list of candidates jointly submitted by the speaker of the house of representatives and president of the senate.
(c) The members of the task force shall:
(1) Select the chairperson of the task force from among themselves; and
(2) Serve without compensation, but may be reimbursed for necessary expenses including travel expenses incurred in the performance of their official duties under this Act.
(d) The department of business, economic development, and tourism shall provide all administrative, technical, professional, and clerical support required by the task force.
(e) The task force shall submit a report of its findings and recommendations to the legislature no later than twenty days prior to the convening of the regular session of 2010. The report shall include but not be limited to recommendations and information on the establishment of a tourist assistance call center, such as:
(1) Feasibility;
(2) Cost;
(3) Niche tourism market sectors that could be included as participants;
(4) Industry support; and
(5) Any proposed legislation necessary to establish a tourist assistance call center.
(f) The task force shall cease to exist on June 30, 2010.
SECTION 2. This Act shall take effect upon its approval.
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INTRODUCED BY: |
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