Bill Text: HI SCR22 | 2019 | Regular Session | Introduced

---

Bill Title: Urging Hawaiian Airlines To Cease Outsourcing Call Center Operations To The Philippines And To Return These Operations To Hawaii.

Spectrum: Partisan Bill (Republican 1-0)

Status: (Introduced - Dead) 2019-02-12 - Referred to TRS, WAM. [SCR22 Detail]

Download: Hawaii-2019-SCR22-Introduced.html

---

THE SENATE	S.C.R. NO.	22
THIRTIETH LEGISLATURE, 2019
STATE OF HAWAII

SENATE CONCURRENT

RESOLUTION

 

 

URGING HAWAIIAN AIRLINES TO CEASE OUTSOURCING CALL CENTER OPERATIONS TO THE PHILIPPINES AND TO RETURN THESE OPERATIONS TO HAWAII.

 

 

 

     WHEREAS, in 2018, Hawaiian Airlines carried a record 11,840,178 passengers; and

 

     WHEREAS, according to the 2017 State of Hawaii Data Book, the average regular fare ticket price in 2017 for interisland flights on Hawaiian Airlines was $189.40; and

 

     WHEREAS, Hawaiian Airlines has been outsourcing its reservations call center operations to the Philippines since 2007; and

 

     WHEREAS, international outsourcing draws jobs and income away from the State and thus increases unemployment, deprives Hawaii residents of job opportunities, and erodes state and county revenues; now, therefore,

 

     BE IT RESOLVED by the Senate of the Thirtieth Legislature of the State of Hawaii, Regular Session of 2019, the House of Representatives concurring, that Hawaiian Airlines is urged to cease outsourcing reservation call center operations to the Philippines and to return these operations to Hawaii; and

 

     BE IT FURTHER RESOLVED that a certified copy of this Concurrent Resolution be transmitted to the Chief Executive Officer of Hawaiian Airlines, Inc.

 

 

 

OFFERED BY:

_____________________________

Report Title: 

Outsourcing; Hawaiian Airlines