Bill Text: IL HB1274 | 2025-2026 | 104th General Assembly | Introduced

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Bill Title: Amends the Public Utilities Act. Provides that in a community of manufactured homes, where the water system in the community is connected to a municipal public water supply system, potable water shall be provided at each manufactured home site. Provides that where a manufactured home community owner or operator bills the residents of the community using monthly line-item charges for utilities, including, but not limited to, water, those charges shall be based on either: (i) a resident's actual usage, as measured by submeters installed on each manufactured home site within the community; or (ii) a ratio utility billing system, in the absence of submeters, in which charges for water shall be divided by certain criteria, including, but not limited to, the number of occupants per household, the square footage of the manufactured home, or other factors. Provides that the ratio utility billing system shall not bill all residents of the community equally for a water utility bill issued to the manufactured home community owner or operator by the municipal public water supply system. Provides that where a manufactured home community does not have existing submeters, submeters shall be installed at the expense of the manufactured home community owner or operator. Provides that the community owner or operator shall be considered the water supplier and is the party responsible for the water distribution system up to the individual service line at each manufactured home site. Provides that the owner or operator shall be responsible for all maintenance and associated costs of any meters and submeters, within the community, installed outside and beneath a manufactured home. Provides that the amendatory Act shall not apply to any manufactured home community that has its own water source, including, but not limited to, a well.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Introduced) 2025-01-28 - Referred to Rules Committee [HB1274 Detail]

Download: Illinois-2025-HB1274-Introduced.html

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104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB1274 Introduced , by Rep. Maurice A. West, II SYNOPSIS AS INTRODUCED:
220 ILCS 5/8-306
Amends the Public Utilities Act. Provides that in a community of manufactured homes, where the water system in the community is connected to a municipal public water supply system, potable water shall be provided at each manufactured home site. Provides that where a manufactured home community owner or operator bills the residents of the community using monthly line-item charges for utilities, including, but not limited to, water, those charges shall be based on either: (i) a resident's actual usage, as measured by submeters installed on each manufactured home site within the community; or (ii) a ratio utility billing system, in the absence of submeters, in which charges for water shall be divided by certain criteria, including, but not limited to, the number of occupants per household, the square footage of the manufactured home, or other factors. Provides that the ratio utility billing system shall not bill all residents of the community equally for a water utility bill issued to the manufactured home community owner or operator by the municipal public water supply system. Provides that where a manufactured home community does not have existing submeters, submeters shall be installed at the expense of the manufactured home community owner or operator. Provides that the community owner or operator shall be considered the water supplier and is the party responsible for the water distribution system up to the individual service line at each manufactured home site. Provides that the owner or operator shall be responsible for all maintenance and associated costs of any meters and submeters, within the community, installed outside and beneath a manufactured home. Provides that the amendatory Act shall not apply to any manufactured home community that has its own water source, including, but not limited to, a well.
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A BILL FOR
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AN ACT concerning regulation.
Be it enacted by the People of the State of Illinois,
represented in the General Assembly:
Section 5. The Public Utilities Act is amended by changing
Section 8-306 as follows:
(220 ILCS 5/8-306)
Sec. 8-306. Special provisions relating to water and sewer
utilities.
(a) No later than 120 days after the effective date of this
amendatory Act of the 94th General Assembly, the Commission
shall prepare, make available to customers upon request, and
post on its Internet web site information concerning the
service obligations of water and sewer utilities and remedies
that a customer may pursue for a violation of the customer's
rights. The information shall specifically address the rights
of a customer of a water or sewer utility in the following
situations:
(1) The customer's water meter is replaced.
(2) The customer's bill increases by more than 50%
within one billing period.
(3) The customer's water service is terminated.
(4) The customer wishes to complain after receiving a
termination of service notice.

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(5) The customer is unable to make payment on a
billing statement.
(6) A rate is filed, including without limitation a
surcharge or annual reconciliation filing, that will
increase the amount billed to the customer.
(7) The customer is billed for services provided prior
to the date covered by the billing statement.
(8) The customer is due to receive a credit.
Each billing statement issued by a water or sewer utility
shall include an Internet web site address where the customer
can view the information required under this subsection (a)
and a telephone number that the customer may call to request a
copy of the information.
(b) A water or sewer utility may discontinue service only
after it has mailed or delivered by other means a written
notice of discontinuance substantially in the form of Appendix
A of 83 Ill. Adm. Code 280. The notice must include the
Internet web site address where the customer can view the
information required under subsection (a) and a telephone
number that the customer may call to request a copy of the
information. Any notice required to be delivered or mailed to
a customer prior to discontinuance of service shall be
delivered or mailed separately from any bill. Service shall
not be discontinued until at least 5 days after delivery or 8
days after the mailing of this notice. Service shall not be
discontinued and shall be restored if discontinued for the

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reason which is the subject of a dispute or complaint during
the pendency of informal or formal complaint procedures of the
Illinois Commerce Commission under 83 Ill. Adm. Code 280.160
or 280.170, where the customer has complied with those rules.
Service shall not be discontinued and shall be restored if
discontinued where a customer has established a deferred
payment agreement pursuant to 83 Ill. Adm. Code 280.110 and
has not defaulted on such agreement. Residential customers who
are indebted to a utility for past due utility service shall
have the opportunity to make arrangements with the utility to
retire the debt by periodic payments, referred to as a
deferred payment agreement, unless this customer has failed to
make payment under such a plan during the past 12 months. The
terms and conditions of a reasonable deferred payment
agreement shall be determined by the utility after
consideration of the following factors, based upon information
available from current utility records or provided by the
customer or applicant:
(1) size of the past due account;
(2) customer or applicant's ability to pay;
(3) customer or applicant's payment history;
(4) reason for the outstanding indebtedness; and
(5) any other relevant factors relating to the
circumstances of the customer or applicant's service.
A residential customer shall pay a maximum of one-fourth of
the amount past due and owing at the time of entering into the

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deferred payment agreement, and the water or sewer utility
shall allow a minimum of 2 months from the date of the
agreement and a maximum of 12 months for payment to be made
under a deferred payment agreement. Late payment charges may
be assessed against the amount owing that is the subject of a
deferred payment agreement.
(c) A water or sewer utility shall provide notice as
required by subsection (a) of Section 9-201 after the filing
of each information sheet under a purchased water surcharge,
purchased sewage treatment surcharge, or qualifying
infrastructure plant surcharge. The utility also shall post
notice of the filing in accordance with the requirements of 83
Ill. Adm. Code 255. Unless filed as part of a general rate
increase, notice of the filing of a purchased water surcharge
rider, purchased sewage treatment surcharge rider, or
qualifying infrastructure plant surcharge rider also shall be
given in the manner required by this subsection (c) for the
filing of information sheets.
(d) Commission rules pertaining to formal and informal
complaints against public utilities shall apply with full and
equal force to water and sewer utilities and their customers,
including provisions of 83 Ill. Adm. Code 280.170, and the
Commission shall respond to each complaint by providing the
consumer with a copy of the utility's response to the
complaint and a copy of the Commission's review of the
complaint and its findings. The Commission shall also provide

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the consumer with all available options for recourse.
(e) Any refund shown on the billing statement of a
customer of a water or sewer utility must be itemized and must
state if the refund is an adjustment or credit.
(f) Water service for building construction purposes. At
the request of any municipality or township within the service
area of a public utility that provides water service to
customers within the municipality or township, a public
utility must (1) require all water service used for building
construction purposes to be measured by meter and subject to
approved rates and charges for metered water service and (2)
prohibit the unauthorized use of water taken from hydrants or
service lines installed at construction sites.
(g) Water meters.
(1) Periodic testing. Unless otherwise approved by the
Commission, each service water meter shall be periodically
inspected and tested in accordance with the schedule
specified in 83 Ill. Adm. Code 600.340, or more frequently
as the results may warrant, to insure that the meter
accuracy is maintained within the limits set out in 83
Ill. Adm. Code 600.310.
(2) Meter tests requested by customer.
(A) Each utility furnishing metered water service
shall, without charge, test the accuracy of any meter
upon request by the customer served by such meter,
provided that the meter in question has not been

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tested by the utility or by the Commission within 2
years previous to such request. The customer or his or
her representatives shall have the privilege of
witnessing the test at the option of the customer. A
written report, giving the results of the test, shall
be made to the customer.
(B) When a meter that has been in service less than
2 years since its last test is found to be accurate
within the limits specified in 83 Ill. Adm. Code
600.310, the customer shall pay a fee to the utility
not to exceed the amounts specified in 83 Ill. Adm.
Code 600.350(b). Fees for testing meters not included
in this Section or so located that the cost will be out
of proportion to the fee specified will be determined
by the Commission upon receipt of a complete
description of the case.
(3) Commission referee tests. Upon written application
to the Commission by any customer, a test will be made of
the customer's meter by a representative of the
Commission. For such a test, a fee as provided for in
subsection (g)(2) shall accompany the application. If the
meter is found to be registering more than 1.5% fast on the
average when tested as prescribed in 83 Ill. Adm. Code
600.310, the utility shall refund to the customer the
amount of the fee. The utility shall in no way disturb the
meter after a customer has made an application for a

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referee test until authority to do so is given by the
Commission or the customer in writing.
(4) In a community of manufactured homes, as that term
is defined in Section 5-5 of the Conveyance and
Encumbrance of Manufactured Homes as Real Property and
Severance Act, where the water system in the community is
connected to a municipal public water supply system,
potable water shall be provided at each manufactured home
site. Where a manufactured home community owner or
operator bills the residents of the community using
monthly line-item charges for utilities, including, but
not limited to, water, those charges shall be based on
either:
(A) a resident's actual usage, as measured by
submeters installed on each manufactured home site
within the community; or
(B) a ratio utility billing system, in the absence
of submeters, in which charges for water shall be
divided by certain criteria, including, but not
limited to, the number of occupants per household, the
square footage of the manufactured home, or other
factors. The ratio utility billing system shall not
bill all residents of the community equally for a
water utility bill issued to the manufactured home
community owner or operator by the municipal public
water supply system.

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Where a manufactured home community does not have existing
submeters, submeters shall be installed in compliance with all
rules adopted by the Department of Public Health and the
Illinois Plumbing Code (77 Ill. Adm. Code 890) at the expense
of the manufactured home community owner or operator.
For purposes of this paragraph, the manufactured home
community owner or operator shall be considered the water
supplier and is the party responsible for the water
distribution system up to the individual service line at each
manufactured home site. The owner or operator shall be
responsible for all maintenance and associated costs of any
meters and submeters installed outside and beneath a
manufactured home within the community. This paragraph shall
not apply to any manufactured home community that has its own
water source, including, but not limited to, a well.
(h) Water and sewer utilities; low usage. Each public
utility that provides water and sewer service must establish a
unit sewer rate, subject to review by the Commission, that
applies only to those customers who use less than 1,000
gallons of water in any billing period.
(i) Water and sewer utilities; separate meters. Each
public utility that provides water and sewer service must
offer separate rates for water and sewer service to any
commercial or residential customer who uses separate meters to
measure each of those services. In order for the separate rate
to apply, a combination of meters must be used to measure the

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amount of water that reaches the sewer system and the amount of
water that does not reach the sewer system.
(j) Each water or sewer public utility must disclose on
each billing statement any amount billed that is for service
provided prior to the date covered by the billing statement.
The disclosure must include the dates for which the prior
service is being billed. Each billing statement that includes
an amount billed for service provided prior to the date
covered by the billing statement must disclose the dates for
which that amount is billed and must include a copy of the
document created under subsection (a) and a statement of
current Commission rules concerning unbilled or misbilled
service.
(k) When the customer is due a refund resulting from
payment of an overcharge, the utility shall credit the
customer in the amount of overpayment with interest from the
date of overpayment by the customer. The rate for interest
shall be at the appropriate rate determined by the Commission
under 83 Ill. Adm. Code 280.70.
(l) Water and sewer public utilities; subcontractors. The
Commission shall adopt rules for water and sewer public
utilities to provide notice to the customers of the proper
kind of identification that a subcontractor must present to
the customer, to prohibit a subcontractor from soliciting or
receiving payment of any kind for any service provided by the
water or sewer public utility or the subcontractor, and to

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establish sanctions for violations.
(m) Water and sewer public utilities; unaccounted-for
water. By December 31, 2006, each water public utility shall
file tariffs with the Commission to establish the maximum
percentage of unaccounted-for water that would be considered
in the determination of any rates or surcharges. The rates or
surcharges approved for a water public utility shall not
include charges for unaccounted-for water in excess of this
maximum percentage without well-documented support and
justification for the Commission to consider in any request to
recover charges in excess of the tariffed maximum percentage.
(n) Rate increases; public forums. When any public utility
providing water or sewer service proposes a general rate
increase, in addition to other notice requirements, the water
or sewer public utility must notify its customers of their
right to request a public forum. A customer or group of
customers must make written request to the Commission for a
public forum and must also provide written notification of the
request to the customer's municipal or, for unincorporated
areas, township government. The Commission, at its discretion,
may schedule the public forum. If it is determined that public
forums are required for multiple municipalities or townships,
the Commission shall schedule these public forums, in
locations within approximately 45 minutes drive time of the
municipalities or townships for which the public forums have
been scheduled. The public utility must provide advance notice

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