Bill Text: IL HB4240 | 2021-2022 | 102nd General Assembly | Introduced

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Bill Title: Amends the Illinois State Police Law of the Civil Administrative Code of Illinois. Provides that all public safety answering point telecommunicators and public safety telecommunicator supervisors shall complete (i) emergency mental health dispatching training for 9-1-1 dispatchers and (ii) training for interviewing 9-1-1 callers without unintentionally leading 9-1-1 callers to distort actual emergency situations.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Introduced - Dead) 2022-01-05 - Referred to Rules Committee [HB4240 Detail]

Download: Illinois-2021-HB4240-Introduced.html

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102ND GENERAL ASSEMBLY State of Illinois 2021 and 2022 HB4240 Introduced , by Rep. Barbara Hernandez SYNOPSIS AS INTRODUCED:
20 ILCS 2605/2605-53
Amends the Illinois State Police Law of the Civil Administrative Code of Illinois. Provides that all public safety answering point telecommunicators and public safety telecommunicator supervisors shall complete (i) emergency mental health dispatching training for 9-1-1 dispatchers and (ii) training for interviewing 9-1-1 callers without unintentionally leading 9-1-1 callers to distort actual emergency situations.
LRB102 21460 RLC 30577 b
FISCAL NOTE ACT MAY APPLY
A BILL FOR
HB4240 LRB102 21460 RLC 30577 b
AN ACT concerning State government.
Be it enacted by the People of the State of Illinois,
represented in the General Assembly:
Section 5. The Illinois State Police Law of the Civil
Administrative Code of Illinois is amended by changing Section
2605-53 as follows:
(20 ILCS 2605/2605-53)
Sec. 2605-53. 9-1-1 system; sexual assault and sexual
abuse.
(a) The Office of the Statewide 9-1-1 Administrator, in
consultation with the Office of the Attorney General and the
Illinois Law Enforcement Training Standards Board, shall:
(1) develop comprehensive guidelines for
evidence-based, trauma-informed, victim-centered handling
of sexual assault or sexual abuse calls by Public Safety
Answering Point telecommunicators; and
(2) adopt rules and minimum standards for an
evidence-based, trauma-informed, victim-centered training
curriculum for handling of sexual assault or sexual abuse
calls for Public Safety Answering Point telecommunicators
("PSAP").
(a-5) Within one year after June 3, 2021 (the effective
date of Public Act 102-9) this amendatory Act of the 102nd

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General Assembly, the Office of the Statewide 9-1-1
Administrator, in consultation with the Statewide 9-1-1
Advisory Board, shall:
(1) develop comprehensive guidelines for training on
emergency dispatch procedures, including, but not limited
to, emergency medical dispatch, and the delivery of 9-1-1
services and professionalism for public safety
telecommunicators and public safety telecommunicator
supervisors; and
(2) adopt rules and minimum standards for continuing
education on emergency dispatch procedures, including, but
not limited to, emergency medical dispatch, and the
delivery of 9-1-1 services and professionalism for public
safety telecommunicators and public safety
telecommunicator Supervisors. ; and
(a-10) The Office of the Statewide 9-1-1 Administrator may
as necessary establish by rule appropriate testing and
certification processes consistent with the training required
by this Section.
(b) Training requirements:
(1) Newly hired PSAP telecommunicators must complete
the sexual assault and sexual abuse training curriculum
established in subsection (a) of this Section prior to
handling emergency calls.
(2) All existing PSAP telecommunicators shall complete
the sexual assault and sexual abuse training curriculum

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established in subsection (a) of this Section within 2
years of January 1, 2017 (the effective date of Public Act
99-801) this amendatory Act of the 99th General Assembly.
(3) Newly hired public safety telecommunicators shall
complete the emergency dispatch procedures training
curriculum established in subsection (a-5) of this Section
prior to independently handling emergency calls within one
year of the Statewide 9-1-1 Administrator establishing the
required guidelines, rules, and standards.
(4) All public safety telecommunicators and public
safety telecommunicator supervisors who were not required
to complete new hire training prior to handling emergency
calls, must either demonstrate proficiency or complete the
training established in subsection (a-5) of this Section
within one year of the Statewide 9-1-1 Administrator
establishing the required guidelines, rules, and
standards.
(4.5) All public safety answering point
telecommunicators and public safety telecommunicator
supervisors shall complete (i) emergency mental health
dispatching training for 9-1-1 dispatchers and (ii)
training for interviewing 9-1-1 callers without
unintentionally leading 9-1-1 callers to distort actual
emergency situations.
(5) Upon completion of the training required in either
paragraph (3), or (4), or (4.5) of this subsection (b),

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whichever is applicable, all public safety
telecommunicators and public safety telecommunicator
supervisors shall complete the continuing education
training regarding the delivery of 9-1-1 services and
professionalism biennially.
(c) The Illinois State Police may adopt rules for the
administration of this Section.
(Source: P.A. 102-9, eff. 6-3-21; revised 7-16-21.)