Bill Text: IL HB5305 | 2015-2016 | 99th General Assembly | Introduced
Bill Title: Amends the Public Utilities Act. Makes a technical change in a Section concerning customer information centers.
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Introduced - Dead) 2016-04-08 - Rule 19(a) / Re-referred to Rules Committee [HB5305 Detail]
Download: Illinois-2015-HB5305-Introduced.html
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1 | AN ACT concerning regulation.
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2 | Be it enacted by the People of the State of Illinois, | |||||||||||||||||||
3 | represented in the General Assembly:
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4 | Section 5. The Public Utilities Act is amended by changing | |||||||||||||||||||
5 | Section 16-123 as follows:
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6 | (220 ILCS 5/16-123)
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7 | Sec. 16-123.
Establishment of customer information
centers | |||||||||||||||||||
8 | for electric utilities and
and
alternative retail electric | |||||||||||||||||||
9 | suppliers.
All electric utilities and alternative retail | |||||||||||||||||||
10 | electric
suppliers shall be required to maintain a customer | |||||||||||||||||||
11 | call center
where customers can reach a representative and | |||||||||||||||||||
12 | receive current
information. Customers shall periodically be | |||||||||||||||||||
13 | notified on how
to reach the call center. The Commission shall | |||||||||||||||||||
14 | have the
authority to establish reporting requirements for such
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15 | centers. | |||||||||||||||||||
16 | (Source: P.A. 90-561, eff. 12-16-97.)
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