Bill Text: IL SB2090 | 2023-2024 | 103rd General Assembly | Introduced
Bill Title: Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that service providers, insurance companies, and third-party administrators working on advanced driving assistance systems or assuming responsibility for repairs to advanced driving assistance systems shall comply with specified requirements. Provides that any person who violates the provisions commits an unlawful practice within the meaning of the Act.
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Introduced) 2023-02-09 - Referred to Assignments [SB2090 Detail]
Download: Illinois-2023-SB2090-Introduced.html
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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Consumer Fraud and Deceptive Business | |||||||||||||||||||
5 | Practices Act is amended by adding Section 2BBBB as follows:
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6 | (815 ILCS 505/2BBBB new) | |||||||||||||||||||
7 | Sec. 2BBBB. Advanced driving assistance system repair. | |||||||||||||||||||
8 | (a) As used in this Section: | |||||||||||||||||||
9 | "Advanced driving assistance systems" or "ADAS" includes | |||||||||||||||||||
10 | technologies that provide driver support, such as adaptive | |||||||||||||||||||
11 | cruise control, lane departure warnings, parking assistance, | |||||||||||||||||||
12 | and surround view cameras or attempt to prevent collisions, | |||||||||||||||||||
13 | such as automatic emergency braking, forward collision | |||||||||||||||||||
14 | warning, blind spot detection, and pedestrian detection. | |||||||||||||||||||
15 | "Advanced driving assistance system" includes systems that use | |||||||||||||||||||
16 | cameras, radar, light detection and ranging technology, | |||||||||||||||||||
17 | vehicle-to-everything communication, global positioning | |||||||||||||||||||
18 | systems, and mapping data. | |||||||||||||||||||
19 | "ADAS calibration" means the precise physical alignment, | |||||||||||||||||||
20 | testing, and electronic aiming of sensors that collect data to | |||||||||||||||||||
21 | inform the vehicle's advanced driver assistance systems. | |||||||||||||||||||
22 | "Original equipment manufacturer" means a company that | |||||||||||||||||||
23 | manufactures and sells products to a buyer that the buyer then |
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1 | sells under the buyer's own branding. | ||||||
2 | "Service provider" means an automotive repair shop, body | ||||||
3 | shop, mechanic, windshield installer, or any other entity that | ||||||
4 | repairs and calibrates advanced driving assistance systems. | ||||||
5 | "Third party" means a third-party administrator acting on | ||||||
6 | behalf of an insurance company or another entity who assumes | ||||||
7 | responsibility for needed repairs to advanced driving | ||||||
8 | assistance systems. | ||||||
9 | (b) A service provider working on advanced driving | ||||||
10 | assistance systems shall comply with the following | ||||||
11 | requirements: | ||||||
12 | (1) Any service provider who provides or claims to | ||||||
13 | provide ADAS calibration services shall have at least one | ||||||
14 | technician who has completed an ADAS training course | ||||||
15 | provided by an outside, independent source designated by | ||||||
16 | the Department or the calibration system's manufacturer. A | ||||||
17 | service provider shall submit proof of the successful | ||||||
18 | completion of such training to the Department of Labor for | ||||||
19 | verification. | ||||||
20 | (2) If a vehicle that is expected to have ADAS | ||||||
21 | calibration performed on it in conjunction with other | ||||||
22 | services is unable to be calibrated, the service provider | ||||||
23 | shall inform the customer, both verbally and in writing, | ||||||
24 | that the vehicle's safety systems are not fully | ||||||
25 | functional, and that although drivable, coordination must | ||||||
26 | be done to have the repair completed by a dealership or |
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1 | other next level repair facility. | ||||||
2 | (3) If a service provider uses aftermarket parts that | ||||||
3 | could affect a vehicle's ADAS systems, or that have the | ||||||
4 | possibility of voiding a consumer's warranty, the customer | ||||||
5 | shall be informed in writing and given the option of using | ||||||
6 | the original equipment manufacturer's parts with | ||||||
7 | additional cost. | ||||||
8 | (4) Service providers shall not perform work that | ||||||
9 | contradicts the manufacturer's requirements in relation to | ||||||
10 | ADAS features. If a service provider deviates from a | ||||||
11 | manufacturer's recommended procedures, the customer shall | ||||||
12 | be informed in writing. | ||||||
13 | (5) If a service provider does not have the ability to | ||||||
14 | calibrate ADAS systems that are related to work the | ||||||
15 | service provider normally performs, the service provider | ||||||
16 | shall be permitted to subcontract the calibration to an | ||||||
17 | outside provider. | ||||||
18 | (c) An insurance company or third-party administrator that | ||||||
19 | assumes responsibility for repairs to advanced driving | ||||||
20 | assistance systems shall comply with the following | ||||||
21 | requirements: | ||||||
22 | (1) If a service provider remains unpaid or short paid | ||||||
23 | by a third party for more than 30 days after the completion | ||||||
24 | of service, the vehicle owner shall remain responsible for | ||||||
25 | the balance including any late fees. | ||||||
26 | (2) No third parties shall require that a service |
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1 | provider bill them directly in order for them to pay for | ||||||
2 | items and services covered under insurance or other | ||||||
3 | agreements. A customer shall maintain the right to pay and | ||||||
4 | be reimbursed by a third party in a timely fashion, by | ||||||
5 | submitting a paid invoice as proof of service. | ||||||
6 | (3) Third parties shall not maintain billing practices | ||||||
7 | that intentionally create difficulties and complexities | ||||||
8 | that may allow them to hold payments for unreasonable | ||||||
9 | amounts of time and shall not charge late fees once that | ||||||
10 | third party has accepted an offer to pay on behalf of the | ||||||
11 | customer. | ||||||
12 | (4) Third parties shall not force a customer to accept | ||||||
13 | any product or service that may void a manufacturer's | ||||||
14 | warranty by threatening not to pay for the service. | ||||||
15 | (5) Third parties shall not orally, or in writing, | ||||||
16 | attempt to influence, recommend, or deter a customer from | ||||||
17 | choosing a specific service provider. Third parties shall | ||||||
18 | not make statements that call into question a service | ||||||
19 | provider's quality, warranty, or ability. | ||||||
20 | (6) Third parties shall not have a conflict of | ||||||
21 | interest by also being involved, or having a partnership | ||||||
22 | with, companies providing service to advanced driving | ||||||
23 | assistance systems. | ||||||
24 | (7) Third parties shall not demand to pay less than | ||||||
25 | the listed price for an item that has been given that value | ||||||
26 | by a manufacturer, wholesaler, dealer, or independent |
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1 | industry benchmark calculator. The issuance of discounts | ||||||
2 | for these pricing benchmarks are at the discretion of the | ||||||
3 | service providers. | ||||||
4 | (8) Third parties shall not dictate a service | ||||||
5 | provider's labor rate. A service provider shall not charge | ||||||
6 | a labor rate which is grossly inconsistent with that | ||||||
7 | charged to other payers. | ||||||
8 | (9) Third parties shall have the right to know a | ||||||
9 | service provider's acquisition price for a part. This | ||||||
10 | information is permitted to be shared for items that have | ||||||
11 | no list price when justification is needed for | ||||||
12 | circumstances beyond normal guidelines. | ||||||
13 | (10) Third parties shall not dictate what brand a | ||||||
14 | service provider must use in completing service on | ||||||
15 | advanced driving assistance systems. | ||||||
16 | (11) Service providers and third parties have the | ||||||
17 | right to negotiate offer and acceptance agreements in | ||||||
18 | order to facilitate the ease of billing and amicable | ||||||
19 | relationships as long as it does not violate the | ||||||
20 | provisions described in paragraph (5). If no long-term | ||||||
21 | agreement is in place, the provisions of this paragraph | ||||||
22 | shall apply on a case-by-case basis. | ||||||
23 | (12) No insurance provider or its representative shall | ||||||
24 | issue a policy that does not cover the full cost of | ||||||
25 | properly repairing an ADAS-equipped vehicle without | ||||||
26 | expressly informing the client in both oral and written |
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1 | form. | ||||||
2 | (13) Any insurance provider with active policies that | ||||||
3 | do not cover the full cost of repairing an ADAS-equipped | ||||||
4 | system must notify its customers in writing after the | ||||||
5 | effective date of this amendatory Act of the 103rd General | ||||||
6 | Assembly. | ||||||
7 | (d) Any person who violates this Section commits an | ||||||
8 | unlawful practice within the meaning of this Act.
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