Bill Text: NY A08530 | 2023-2024 | General Assembly | Introduced

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Bill Title: Provides that every public utility shall provide the public service commission an affidavit annually, that no call centers or other facilities providing customer service have been closed without notice and hearing before the commission; makes related provisions.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Passed) 2024-02-13 - signed chap.81 [A08530 Detail]

Download: New_York-2023-A08530-Introduced.html

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                STATE OF NEW YORK
        ________________________________________________________________________

                                          8530

                   IN ASSEMBLY

                                     January 5, 2024
                                       ___________

        Introduced  by  M.  of  A.  MAGNARELLI  -- read once and referred to the
          Committee on Corporations, Authorities and Commissions

        AN ACT to amend the public service law, in relation to requiring certain
          call centers to provide  the  public  service  commission  information
          regarding closures

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. Paragraph (d) of subdivision 13 of section 65 of the public
     2  service law, as added by a chapter of the  laws  of  2023  amending  the
     3  public  service  law  relating  to  certain call centers, as proposed in
     4  legislative bills numbers S. 6694 and A. 3125-A, is amended to  read  as
     5  follows:
     6    (d)  Every  public  utility  under  this subdivision shall provide the
     7  [commissioner] commission an affidavit, annually, that no  call  centers
     8  or other facilities providing customer assistance set forth in paragraph
     9  (a)  of  this  subdivision  have  been closed without notice and hearing
    10  before the commission and  that  the  utility  has  not  relocated  such
    11  customer  assistance to another area of New York state or outside of New
    12  York state without notice and hearing before the commission. The affida-
    13  vit shall be submitted in such form and at such times and shall  contain
    14  information as the [commissioner] commission, by rule or regulation, may
    15  prescribe.
    16    §  2.  This  act  shall  take  effect on the same date and in the same
    17  manner as a chapter of the laws of 2023 amending the public service  law
    18  relating  to  certain  call  centers,  as  proposed in legislative bills
    19  numbers S. 6694 and A. 3125-A, takes effect.



         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD07662-04-4