Bill Text: NY S01366 | 2023-2024 | General Assembly | Amended
Bill Title: Relates to regulation of the billing by general hospitals and the distribution of funds from the general hospital indigent care pool; requires use of a uniform application form and policy.
Spectrum: Partisan Bill (Democrat 25-1)
Status: (Introduced) 2024-01-22 - REPORTED AND COMMITTED TO FINANCE [S01366 Detail]
Download: New_York-2023-S01366-Amended.html
STATE OF NEW YORK ________________________________________________________________________ 1366--B 2023-2024 Regular Sessions IN SENATE January 11, 2023 ___________ Introduced by Sens. RIVERA, ASHBY, BRESLIN, CLEARE, COMRIE, FERNANDEZ, GALLIVAN, GIANARIS, GONZALEZ, GOUNARDES, HARCKHAM, HOYLMAN-SIGAL, JACKSON, KRUEGER, LIU, MAY, MAYER, MYRIE, PERSAUD, RAMOS, SALAZAR, SANDERS, SEPULVEDA, SERRANO, WEBB -- read twice and ordered printed, and when printed to be committed to the Committee on Health -- reported favorably from said committee, ordered to first and second report, ordered to a third reading, amended and ordered reprinted, retaining its place in the order of third reading -- recommitted to the Committee on Health in accordance with Senate Rule 6, sec. 8 -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee AN ACT to amend the public health law, in relation to the general hospi- tal indigent care pool; and to repeal certain provisions of such law relating thereto The People of the State of New York, represented in Senate and Assem- bly, do enact as follows: 1 Section 1. Subdivision 9 of section 2807-k of the public health law, 2 as amended by section 1 of subpart C of part Y of chapter 57 of the laws 3 of 2023, is amended to read as follows: 4 9. In order for a general hospital to participate in the distribution 5 of funds from the pool, the general hospital must [implement minimum6collection policies and procedures approved by the commissioner, utiliz-7ing] utilize only a uniform financial assistance policy and form devel- 8 oped and provided by the department. All general hospitals that do not 9 participate in the indigent care pool shall also utilize only the 10 uniform financial assistance policy and form and otherwise comply with 11 subdivision nine-a of this section governing the provision of financial 12 assistance and hospital collection procedures. 13 § 2. Subdivision 9-a of section 2807-k of the public health law, as 14 added by section 39-a of part A of chapter 57 of the laws of 2006, para- EXPLANATION--Matter in italics (underscored) is new; matter in brackets [] is old law to be omitted. LBD02400-06-4S. 1366--B 2 1 graph (k) as added by section 43 of part B of chapter 58 of the laws of 2 2008, is amended to read as follows: 3 9-a. (a) (i) As a condition for participation in pool distributions 4 authorized pursuant to this section and section twenty-eight hundred 5 seven-w of this article for periods on and after January first, two 6 thousand nine, general hospitals shall, effective for periods on and 7 after January first, two thousand [seven, establish] twenty-five, adopt 8 and implement the uniform financial [aid policies and procedures, in9accordance with the provisions of this subdivision,] assistance form and 10 policy, to be developed and issued by the commissioner. This section 11 shall apply to any general hospital including any affiliated providers 12 or entity acting on the general hospital's or affiliated provider's 13 behalf, and shall include any third party or agent thereof if the debt 14 is transferred or sold. As used in this section, "affiliated provider" 15 means a provider that is billing for medical goods or services that were 16 delivered at a general hospital that is: (A) employed by the hospital; 17 (B) under a professional services agreement with the hospital; or (C) a 18 clinical faculty member of a medical school or other school that trains 19 individuals to be providers and that is affiliated with the hospital or 20 health system. General hospitals, shall implement the uniform policy and 21 form for reducing general hospital charges otherwise applicable to low- 22 income individuals [without health insurance, or who have exhausted23their health insurance benefits, and] who can demonstrate an inability 24 to pay full charges, and also, at the hospital's discretion, for reduc- 25 ing or discounting the collection of co-pays and deductible payments 26 from those individuals who can demonstrate an inability to pay such 27 amounts. Immigration status shall not be an eligibility criterion for 28 the purpose of determining financial assistance under this section. 29 (ii) A general hospital may use the New York state of health market- 30 place eligibility determination page to establish the patient's house- 31 hold income and residency in lieu of the financial application form, 32 provided it has secured the consent of the patient. A general hospital 33 shall not require a patient to apply for coverage through the New York 34 state of health marketplace in order to receive care or financial 35 assistance. 36 (iii) Upon submission of a completed application form, the patient is 37 not liable for any bills and no interest may accrue until the general 38 hospital has rendered a decision on the application in accordance with 39 this subdivision. 40 (b) [Such] The reductions from charges for [uninsured] patients 41 described in paragraph (a) of this subdivision with incomes below [at42least three] six hundred percent of the federal poverty level shall 43 result in a charge to such individuals that does not exceed [the greater44of] the amount that would have been paid for the same services [by the45"highest volume payor" for such general hospital as defined in subpara-46graph (v) of this paragraph, or for services provided pursuant to title47XVIII of the federal social security act (medicare), or for services] 48 provided pursuant to title [XIX] XVIII of the federal social security 49 act (medicaid), and provided further that such [amounts] amount shall be 50 adjusted according to income level as follows: 51 (i) For patients with incomes at or below [at least one] two hundred 52 percent of the federal poverty level, the hospital shall [collect no53more than a nominal payment amount, consistent with guidelines estab-54lished by the commissioner] waive all charges. No nominal payment shall 55 be collected;S. 1366--B 3 1 (ii) For patients with incomes [between at least one] above two 2 hundred [one] percent and [one] up to four hundred [fifty] percent of 3 the federal poverty level, the hospital shall collect no more than the 4 amount identified after application of a proportional sliding fee sched- 5 ule under which patients with lower incomes shall pay the lowest amount. 6 [Such] The schedule shall provide that the amount the hospital may 7 collect for [such patients] the patient increases from the nominal 8 amount described in subparagraph (i) of this paragraph in equal incre- 9 ments as the income of the patient increases, up to a maximum of twenty 10 percent of the [greater of the] amount that would have been paid for the 11 same services [by the "highest volume payor" for such general hospital,12as defined in subparagraph (v) of this paragraph, or for services13provided pursuant to title XVIII of the federal social security act14(medicare) or for services] provided pursuant to title [XIX] XVIII of 15 the federal social security act (medicaid). After receipt of thirty-six 16 months of payment at the agreed upon amount, the patient's bill shall be 17 considered paid in full and any and all collection activities on any 18 balance that remains unpaid shall be prohibited; 19 (iii) [For patients with incomes between at least one hundred fifty-20one percent and two hundred fifty percent of the federal poverty level,21the hospital shall collect no more than the amount identified after22application of a proportional sliding fee schedule under which patients23with lower income shall pay the lowest amounts. Such schedule shall24provide that the amount the hospital may collect for such patients25increases from the twenty percent figure described in subparagraph (ii)26of this paragraph in equal increments as the income of the patient27increases, up to a maximum of the greater of the amount that would have28been paid for the same services by the "highest volume payor" for such29general hospital, as defined in subparagraph (v) of this paragraph, or30for services provided pursuant to title XVIII of the federal social31security act (medicare) or for services provided pursuant to title XIX32of the federal social security act (medicaid); and33(iv)] For patients with incomes [between at least two hundred fifty-34one percent and three hundred] above four hundred percent and up to six 35 hundred percent of the federal poverty level, the hospital shall collect 36 no more than the [greater of the] amount that would have been paid for 37 the same services [by the "highest volume payor" for such general hospi-38tal as defined in subparagraph (v) of this paragraph, or for services39provided pursuant to title XVIII of the federal social security act40(medicare), or for services] provided pursuant to title [XIX] XVIII of 41 the federal social security act (medicaid). After receipt of sixty 42 months of payment at the agreed upon amount, the patient's bill shall be 43 considered paid in full and any and all collection activities on any 44 balance that remains unpaid shall be prohibited. 45 [(v) For the purposes of this paragraph, "highest volume payor" shall46mean the insurer, corporation or organization licensed, organized or47certified pursuant to article thirty-two, forty-two or forty-three of48the insurance law or article forty-four of this chapter, or other third-49party payor, which has a contract or agreement to pay claims for50services provided by the general hospital and incurred the highest51volume of claims in the previous calendar year.52(vi) A hospital may implement policies and procedures to permit, but53not require, consideration on a case-by-case basis of exceptions to the54requirements described in subparagraphs (i) and (ii) of this paragraph55based upon the existence of significant assets owned by the patient that56should be taken into account in determining the appropriate paymentS. 1366--B 4 1amount for that patient's care, provided, however, that such proposed2policies and procedures shall be subject to the prior review and3approval of the commissioner and, if approved, shall be included in the4hospital's financial assistance policy established pursuant to this5section, and provided further that, if such approval is granted, the6maximum amount that may be collected shall not exceed the greater of the7amount that would have been paid for the same services by the "highest8volume payor" for such general hospital as defined in subparagraph (v)9of this paragraph, or for services provided pursuant to title XVIII of10the federal social security act (medicare), or for services provided11pursuant to title XIX of the federal social security act (medicaid). In12the event that a general hospital reviews a patient's assets in deter-13mining payment adjustments such policies and procedures shall not14consider as assets a patient's primary residence, assets held in a tax-15deferred or comparable retirement savings account, college savings16accounts, or cars used regularly by a patient or immediate family17members.18(vii)] (c) Nothing in this [paragraph] subdivision shall be construed 19 to limit a hospital's ability to establish patient eligibility for 20 payment discounts at income levels higher than those specified herein 21 and/or to provide greater payment discounts for eligible patients than 22 those required by this [paragraph] subdivision. 23 [(c) Such policies and procedures shall be clear, understandable, in24writing and publicly available in summary form and each] (d) Each gener- 25 al hospital participating in the pool shall ensure that every patient is 26 made aware of the existence of [such policies and procedures] the 27 uniform financial assistance form and policy and is provided, in a time- 28 ly manner, with a [summary] copy of [such policies and procedures upon29request] the policy and form at intake, admission, and discharge. [Any30summary provided to patients shall, at a minimum, include specific31information as to income levels used to determine eligibility for32assistance, a description of the primary service area of the hospital33and the means of applying for assistance. For general hospitals with34twenty-four hour emergency departments, such policies and procedures] A 35 plain language summary of the collections process must also be made 36 available. A general hospital shall [require the notification of37patients] notify patients by providing written materials to patients or 38 their authorized representatives during the intake and registration 39 process, by making materials available in conspicuous locations in the 40 hospital including emergency departments, waiting areas and other places 41 patients congregate, through the conspicuous posting of language-appro- 42 priate information in the general hospital, and by including information 43 on bills and statements sent to patients, that financial [aid] assist- 44 ance may be available to qualified patients and how to obtain further 45 information. [For specialty hospitals without twenty-four hour emergency46departments, such notification shall take place through written materi-47als provided to patients during the intake and registration process48prior to the provision of any health care services or procedures, and49through information on bills and statements sent to patients, that50financial aid may be available to qualified patients and how to obtain51further information. Application materials shall include a notice to52patients that upon submission of a completed application, including any53information or documentation needed to determine the patient's eligibil-54ity pursuant to the hospital's financial assistance policy, the patient55may disregard any bills until the hospital has rendered a decision on56the application in accordance with this paragraph] General hospitalsS. 1366--B 5 1 shall post the uniform financial assistance application policy and form, 2 and the summary of the collection process, in a conspicuous location and 3 downloadable form on the general hospital's website. The commissioner 4 shall post the uniform financial assistance form and policy in download- 5 able form on the department's hospital profile page or any successor 6 website. 7 [(d) Such polices and procedures] (e) The commissioner shall provide 8 application materials to general hospitals, including the uniform finan- 9 cial assistance application form and policy. These application materi- 10 als shall include a notice to patients that upon submission of a 11 completed application form, the patient shall not be liable for any 12 bills until the general hospital has rendered a decision on the applica- 13 tion in accordance with this subdivision. The application materials 14 shall include specific information as the income levels used to deter- 15 mine eligibility for financial assistance and the means to apply for 16 assistance. Nothing in this subdivision shall be construed as precluding 17 the use of presumptive eligibility determinations by hospitals on behalf 18 of patients. The uniform application form and policy shall include 19 clear, objective criteria for determining a patient's ability to pay and 20 for providing such adjustments to payment requirements as are necessary. 21 In addition to adjustment mechanisms such as sliding fee schedules and 22 discounts to fixed standards, [such policies and procedures] the uniform 23 policy shall also provide for the use of installment plans for the 24 payment of outstanding balances by patients [pursuant to the provisions25of the hospital's financial assistance policy]. The monthly payment 26 under such a plan shall not exceed [ten] five percent of the gross 27 monthly income of the patient[, provided, however, that if patient28assets are considered under such a policy, then patient assets which are29not excluded assets pursuant to subparagraph (vi) of paragraph (b) of30this subdivision may be considered in addition to the limit on monthly31payments]. Installment plan payments may not be required to begin before 32 one hundred eighty days after the date of the service or discharge, 33 whichever is later. The policy shall allow the patient and the hospital 34 to mutually agree to modify the terms of an installment plan. The rate 35 of interest charged to the patient on the unpaid balance, if any, shall 36 not exceed [the rate for a ninety-day security issued by the United37States Department of Treasury, plus .5 percent] two percentum per annum 38 and no plan shall include an accelerator or similar clause under which a 39 higher rate of interest is triggered upon a missed payment. [If such40policies and procedures] The uniform policy shall not include a require- 41 ment of a deposit prior to [non-emergent,] medically-necessary care[,42such deposit must be included as part of any financial aid consider-43ation]. The hospital shall refund any payments made by the patient 44 before the determination of eligibility for financial assistance that 45 exceeds the patient's liability after discounts are applied. Such poli- 46 cies and procedures shall be applied consistently to all eligible 47 patients. 48 [(e) Such policies and procedures shall permit patients to] (f) In any 49 legal action by or on behalf of a hospital to collect a medical debt, 50 the complaint shall be accompanied by an affidavit by the hospital's 51 chief financial officer stating that the hospital has taken reasonable 52 steps to determine whether the patient qualifies for financial assist- 53 ance and upon information and belief the patient does not meet the 54 income or residency criteria for financial assistance. Patients may 55 apply for financial assistance [within at least ninety days of the date56of discharge or date of service and provide at least twenty days forS. 1366--B 6 1patients to submit a completed application] at any time during the 2 collection process, including after the commencement of a medical debt 3 court action or upon the plaintiff obtaining a default judgment. A 4 determination that a patient is eligible for financial assistance shall 5 be valid for a minimum of twelve months and will apply to all outstand- 6 ing medical bills. A hospital may use credit scoring software for the 7 purposes of establishing income eligibility and approving financial 8 assistance, but only if the hospital makes clear to the patient that 9 providing a social security number is not mandatory and the scoring does 10 not negatively impact the patient's credit score. However, credit scor- 11 ing software shall not be solely relied upon by the hospital in denying 12 a patient's application for financial assistance. Further, propensity to 13 pay scores may not disqualify patients who otherwise qualify for eligi- 14 bility from receiving financial assistance. [Such policies and proce-15dures may require that] The uniform policy and form shall allow patients 16 seeking [payment adjustments] financial assistance to provide [appropri-17ate] the following financial information and documentation in support of 18 their application[, provided, however, that such application process19shall not be unduly burdensome or complex]: pay checks or pay stubs; 20 unemployment documentation; social security income; rent receipts; a 21 letter from the patient's employer attesting to the patient's gross 22 income; documentation of eligibility for other means-tested government 23 benefits; or, if none of the aforementioned information and documenta- 24 tion are available, a written self-attestation of the patient's income 25 may be used. General hospitals shall[, upon request,] take reasonable 26 steps to assist patients in understanding the [hospital's, policies and27procedures] uniform policy and form, and in applying for payment adjust- 28 ments. [Application forms shall be printed] The commissioner shall 29 translate the uniform financial assistance application form and policy 30 into the "primary languages" of each general hospital. Each general 31 hospital shall print and post these materials to its website in the 32 "primary languages" of patients served by the general hospital. For the 33 purposes of this paragraph, "primary languages" shall include any 34 language that is either (i) used to communicate, during at least five 35 percent of patient visits in a year, by patients who cannot speak, read, 36 write or understand the English language at the level of proficiency 37 necessary for effective communication with health care providers, or 38 (ii) spoken by [non-English] limited-English speaking individuals 39 comprising more than one percent of the primary hospital service area 40 population, as calculated using demographic information available from 41 the United States Bureau of the Census, supplemented by data from school 42 systems. Decisions regarding such applications shall be made within 43 thirty days of receipt of a completed application. [Such policies and44procedures] The uniform financial assistance policy shall require that 45 the hospital issue any [denial/approval] denial or approval of [such] 46 the application in writing which clearly communicates the amount of 47 assistance granted, any amounts still owed with information on how to 48 appeal the [denial] decision and shall require the hospital to establish 49 an appeals process under which it will evaluate the [denial of] decision 50 about an application. Nothing in this subdivision shall [be interpreted51as prohibiting a hospital from making the availability of financial52assistance contingent upon the patient first applying for coverage under53title XIX of the social security act (medicaid) or another insurance54program if, in the judgment of the hospital, the patient may be eligible55for medicaid or another insurance program, and upon the patient's coop-56eration in following the hospital's financial assistance applicationS. 1366--B 7 1requirements, including the provision of information needed to make a2determination on the patient's application in accordance with the hospi-3tal's financial assistance policy] prevent a hospital from informing and 4 assisting a patient with an application for health insurance coverage 5 with a local services district or the marketplace. A hospital shall not 6 make the availability of financial assistance contingent upon the 7 patient's application for health insurance coverage. The hospital shall 8 inform patients on how to file a complaint against the hospital or a 9 debt collector that is contracted on behalf of the hospital regarding 10 the patient's bill. General hospitals are required to take reasonable 11 measures to determine if a patient is eligible for financial assist- 12 ance including prior to making a referral to a third-party debt collec- 13 tor or other extraordinary collections measures. 14 [(f) Such policies and procedures] (g) The uniform financial assist- 15 ance policy shall provide that patients with incomes below [three] six 16 hundred percent of the federal poverty level are deemed [presumptively] 17 eligible for payment adjustments and shall conform to the requirements 18 set forth in paragraph (b) of this subdivision, provided, however, that 19 nothing in this subdivision shall be interpreted as precluding hospitals 20 from extending such payment adjustments to other patients, either gener- 21 ally or on a case-by-case basis. [Such policies and procedures shall22provide financial aid for emergency hospital services, including emer-23gency transfers pursuant to the federal emergency medical treatment and24active labor act (42 USC 1395dd), to patients who reside in New York25state and for medically necessary hospital services for patients who26reside in the hospital's primary service area as determined according to27criteria established by the commissioner. In developing such criteria,28the commissioner shall consult with representatives of the hospital29industry, health care consumer advocates and local public health offi-30cials. Such criteria shall be made available to the public no less than31thirty days prior to the date of implementation and shall, at a minimum:32(i) prohibit a hospital from developing or altering its primary33service area in a manner designed to avoid medically underserved commu-34nities or communities with high percentages of uninsured residents;35(ii) ensure that every geographic area of the state is included in at36least one general hospital's primary service area so that eligible37patients may access care and financial assistance; and38(iii) require the hospital to notify the commissioner upon making any39change to its primary service area, and to include a description of its40primary service area in the hospital's annual implementation report41filed pursuant to subdivision three of section twenty-eight hundred42three-l of this article.43[(g)] (h) Nothing in this subdivision shall be interpreted as preclud- 44 ing hospitals from extending payment adjustments for medically necessary 45 non-emergency hospital services to patients outside of the hospital's 46 primary service area.] For patients determined to be eligible for finan- 47 cial [aid] assistance under the terms of [a hospital's] the uniform 48 financial [aid] assistance policy, [such policies and procedures] the 49 uniform financial assistance policy shall prohibit any limitations on 50 financial [aid] assistance for services based on the medical condition 51 of the applicant, other than typical limitations or exclusions based on 52 medical necessity or the clinical or therapeutic benefit of a procedure 53 or treatment. 54 [(h) Such policies and procedures shall not permit the forced] (i) A 55 hospital or its agent shall not commence a legal action or force a sale 56 or foreclosure of a patient's primary residence in order to collect anS. 1366--B 8 1 outstanding medical bill and shall [require the hospital to refrain from2sending] not send an account to collection [if the patient has submitted3a completed application for financial aid, including any required4supporting documentation, while the hospital determines the patient's5eligibility for such aid] until the hospital has determined that the 6 patient is not eligible for financial assistance. [Such policies and7procedures] The uniform policy shall provide for written notification, 8 which shall include notification on a patient bill, to a patient not 9 less than thirty days prior to the referral of debts for collection and 10 shall require that the collection agency obtain the hospital's written 11 consent prior to commencing a legal action. [Such policies and proce-12dures] The uniform policy shall require all general hospital staff who 13 interact with patients or have responsibility for billing and 14 collections to be trained in [such policies and procedures] the uniform 15 policy, and require the implementation of a mechanism for the general 16 hospital to measure its compliance with [such policies and procedures] 17 the uniform policy. [Such policies and procedures] The uniform policy 18 shall require that any collection agency, lawyer or firm under contract 19 with a general hospital for the collection of debts follow the [hospi-20tal's] uniform financial assistance policy, including providing informa- 21 tion to patients on how to apply for financial assistance where appro- 22 priate. [Such policies and procedures] The uniform policy shall prohibit 23 collections from a patient who is determined to be eligible for medical 24 assistance [pursuant to title XIX of the federal social security act] 25 under title eleven of article five of the social services law at the 26 time services were rendered and for which services medicaid payment is 27 available. 28 [(i)] (j) Reports required to be submitted to the department by each 29 general hospital as a condition for participation in the pools[, and30which contain, in accordance with applicable regulations,] shall 31 contain: (i) a certification from an independent certified public 32 accountant or independent licensed public accountant or an attestation 33 from a senior official of the hospital that the hospital is in compli- 34 ance with conditions of participation in the pools[, shall also contain,35for reporting periods on and after January first, two thousand seven:]; 36 [(i)] (ii) a report on hospital costs incurred and uncollected amounts 37 in providing services to [eligible] patients [without insurance] found 38 eligible for financial assistance, including the amount of care provided 39 for [a nominal payment amount] patients under two hundred percent pover- 40 ty, during the period covered by the report; 41 [(ii)] (iii) hospital costs incurred and uncollected amounts for 42 deductibles and coinsurance for eligible patients with insurance or 43 other third-party payor coverage; 44 [(iii)] (iv) the number of patients, organized according to United 45 States postal service zip code, race, ethnicity and gender, who applied 46 for financial assistance [pursuant to] under the [hospital's] uniform 47 financial assistance policy, and the number, organized according to 48 United States postal service zip code, race, ethnicity and gender, whose 49 applications were approved and whose applications were denied; 50 [(iv)] (v) the reimbursement received for indigent care from the pool 51 established [pursuant to] under this section; 52 [(v)] (vi) the amount of funds that have been expended on [charity53care] financial assistance from charitable bequests made or trusts 54 established for the purpose of providing financial assistance to 55 patients who are eligible in accordance with the terms of [such] the 56 bequests or trusts;S. 1366--B 9 1 [(vi)] (vii) for hospitals located in social services districts in 2 which the district allows hospitals to assist patients with such appli- 3 cations, the number of applications for eligibility for medicaid under 4 title [XIX of the social security act (medicaid)] eleven of article five 5 of the social services law that the hospital assisted patients in 6 completing and the number denied and approved; 7 [(vii)] (viii) the hospital's financial losses resulting from services 8 provided under medicaid; and 9 [(viii)] (ix) the number of referrals to collection agents or 10 contracted external collection vendors, court cases and liens placed on 11 [the primary] any residences of patients through the collection process 12 used by a hospital. 13 [(j) Within ninety days of the effective date of this subdivision each14hospital shall submit to the commissioner a written report on its poli-15cies and procedures for financial assistance to patients which are used16by the hospital on the effective date of this subdivision. Such report17shall include copies of its policies and procedures, including material18which is distributed to patients, and a description of the hospital's19financial aid policies and procedures. Such description shall include20the income levels of patients on which eligibility is based, the finan-21cial aid eligible patients receive and the means of calculating such22aid, and the service area, if any, used by the hospital to determine23eligibility.] 24 (k) The commissioner shall include the data collected under paragraph 25 (i) of this subdivision in regular audits of the annual general hospital 26 institutional cost report. 27 (1) In the event [it is determined by the commissioner that] the state 28 [will be] is unable to secure all necessary federal approvals to 29 include, as part of the state's approved state plan under title nineteen 30 of the federal social security act, a requirement[, as set forth in31paragraph one of this subdivision,] that compliance with this subdivi- 32 sion is a condition of participation in pool distributions authorized 33 pursuant to this section and section twenty-eight hundred seven-w of 34 this article, then such condition of participation shall be deemed null 35 and void [and, notwithstanding]. Notwithstanding section twelve of this 36 chapter, failure to comply with [the provisions of] this subdivision by 37 a general hospital [on and after the date of such determination] shall 38 make [such] the hospital liable for a civil penalty not to exceed ten 39 thousand dollars for each [such] violation. The imposition of [such] the 40 civil penalties shall be subject to [the provisions of] section twelve-a 41 of this chapter. 42 (m) A hospital or its collection agent shall not commence a civil 43 action against a patient or delegate a collection activity to a debt 44 collector for nonpayment for one hundred eighty days after the first 45 post-service bill is issued and until a hospital has made reasonable 46 efforts to determine whether a patient qualifies for financial assist- 47 ance. A hospital or its collection agency, lawyer or firm shall not 48 commence a civil action against a patient or delegate a collection 49 activity to a debt collector, if: the hospital was notified that an 50 appeal or a review of a health insurance decision is pending within the 51 immediately preceding sixty days; or the patient has a pending applica- 52 tion for or qualifies for financial assistance. 53 § 3. Subdivision 14 of section 2807-k of the public health law is 54 REPEALED and subdivisions 15, 16 and 17 are renumbered subdivisions 14, 55 15 and 16. 56 § 4. This act shall take effect January 1, 2025.