Bill Text: NY S06016 | 2009-2010 | General Assembly | Introduced
Bill Title: Provides enhanced consumer and provider protections limitations on denial of claims for pre-authorized health care services; relates to grievance procedures; relates to managed care health insurance contracts; relates to determinations involving urgent care by utilization review agents.
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Introduced - Dead) 2010-01-06 - REFERRED TO INSURANCE [S06016 Detail]
Download: New_York-2009-S06016-Introduced.html
S T A T E O F N E W Y O R K ________________________________________________________________________ 6016 2009-2010 Regular Sessions I N S E N A T E June 19, 2009 ___________ Introduced by Sen. BRESLIN -- read twice and ordered printed, and when printed to be committed to the Committee on Rules AN ACT to amend the insurance law and the public health law, in relation to providing enhanced consumer and provider protections; in relation to referrals to specialists and grievance procedures; in relation to credits or dividends; in relation to provider contracts and provider credentialing; in relation to overpayment recovery; in relation to external appeals; in relation to prompt payment of claims; in relation to participation status of health care providers; in relation to utilization review timeframes; and to amend chapter 451 of the laws of 2007 amending the public health law, the social services law and the insurance law, relating to providing enhanced consumer and provider protections, in relation to the effectiveness thereof THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: 1 Section 1. The insurance law is amended by adding a new section 316 2 to read as follows: 3 S 316. ELECTRONIC FILINGS. NOTWITHSTANDING SUBDIVISION ONE OF SECTION 4 THREE HUNDRED FIVE OF THE STATE TECHNOLOGY LAW, THE SUPERINTENDENT MAY 5 PROMULGATE REGULATIONS TO REQUIRE AN INSURER OR OTHER PERSON OR ENTITY 6 MAKING A FILING OR SUBMISSION WITH THE SUPERINTENDENT PURSUANT TO THIS 7 CHAPTER TO SUBMIT THE FILING OR SUBMISSION TO THE SUPERINTENDENT BY 8 ELECTRONIC MEANS. SHOULD THE SUPERINTENDENT REQUIRE THAT A FILING OR 9 SUBMISSION BE MADE BY ELECTRONIC MEANS, AN INSURER OR OTHER PERSON OR 10 ENTITY AFFECTED THEREBY MAY SUBMIT A REQUEST TO THE SUPERINTENDENT FOR 11 AN EXEMPTION FROM THE ELECTRONIC FILING REQUIREMENT UPON A DEMONSTRATION 12 OF UNDUE HARDSHIP, IMPRACTICABILITY, OR GOOD CAUSE, SUBJECT TO THE 13 APPROVAL OF THE SUPERINTENDENT. 14 S 2. Subparagraph (G) of paragraph 1 of subsection (d) of section 3216 15 of the insurance law is amended to read as follows: 16 (G) PROOFS OF LOSS: Written proof of loss must be furnished to the 17 insurer at its said office in case of claim for loss for which this 18 policy provides any periodic payment contingent upon continuing loss 19 within ninety days after the termination of the period for which the EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD14464-01-9 S. 6016 2 1 insurer is liable and in case of claim for any other loss within [nine- 2 ty] ONE HUNDRED TWENTY days after the date of such loss. Failure to 3 furnish such proof within the time required shall not invalidate nor 4 reduce any claim if it was not reasonably possible to give proof within 5 such time, provided such proof is furnished as soon as reasonably possi- 6 ble and in no event, except in the absence of legal capacity, later than 7 one year from the time proof is otherwise required. 8 S 3. Subsections (g) and (h) of section 3217-b of the insurance law, 9 subsection (g) as relettered by chapter 586 of the laws of 1998, are 10 relettered subsections (h) and (i) and a new subsection (g) is added to 11 read as follows: 12 (G)(1) NO INSURER SHALL IMPLEMENT AN ADVERSE REIMBURSEMENT CHANGE TO A 13 CONTRACT WITH A HEALTH CARE PROFESSIONAL THAT IS OTHERWISE PERMITTED BY 14 THE CONTRACT, UNLESS, PRIOR TO THE EFFECTIVE DATE OF THE CHANGE, THE 15 INSURER GIVES THE HEALTH CARE PROFESSIONAL WITH WHOM THE INSURER HAS 16 DIRECTLY CONTRACTED AND WHO IS IMPACTED BY THE ADVERSE REIMBURSEMENT 17 CHANGE, AT LEAST NINETY DAYS WRITTEN NOTICE OF THE CHANGE. IF THE 18 CONTRACTING HEALTH CARE PROFESSIONAL OBJECTS TO THE CHANGE THAT IS THE 19 SUBJECT OF THE NOTICE BY THE INSURER, THE HEALTH CARE PROFESSIONAL MAY, 20 WITHIN THIRTY DAYS OF THE DATE OF THE NOTICE, GIVE WRITTEN NOTICE TO THE 21 INSURER TO TERMINATE HIS OR HER CONTRACT WITH THE INSURER EFFECTIVE UPON 22 THE IMPLEMENTATION DATE OF THE ADVERSE REIMBURSEMENT CHANGE. FOR THE 23 PURPOSES OF THIS SUBSECTION, THE TERM "ADVERSE REIMBURSEMENT CHANGE" 24 SHALL MEAN A PROPOSED CHANGE THAT COULD REASONABLY BE EXPECTED TO HAVE A 25 MATERIAL ADVERSE IMPACT ON THE AGGREGATE LEVEL OF PAYMENT TO A HEALTH 26 CARE PROFESSIONAL, AND THE TERM "HEALTH CARE PROFESSIONAL" SHALL MEAN A 27 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 28 TITLE EIGHT OF THE EDUCATION LAW. THE NOTICE PROVISIONS REQUIRED BY 29 THIS SUBSECTION SHALL NOT APPLY WHERE: (A) SUCH CHANGE IS OTHERWISE 30 REQUIRED BY LAW, REGULATION OR APPLICABLE REGULATORY AUTHORITY, OR IS 31 REQUIRED AS A RESULT OF CHANGES IN FEE SCHEDULES, REIMBURSEMENT METHOD- 32 OLOGY OR PAYMENT POLICIES ESTABLISHED BY A GOVERNMENT AGENCY OR BY THE 33 AMERICAN MEDICAL ASSOCIATION'S CURRENT PROCEDURAL TERMINOLOGY (CPT) 34 CODES, REPORTING GUIDELINES AND CONVENTIONS; OR (B) SUCH CHANGE IS 35 EXPRESSLY PROVIDED FOR UNDER THE TERMS OF THE CONTRACT BY THE INCLUSION 36 OF OR REFERENCE TO A SPECIFIC FEE OR FEE SCHEDULE, REIMBURSEMENT METHOD- 37 OLOGY OR PAYMENT POLICY INDEXING MECHANISM. 38 (2) NOTHING IN THIS SUBSECTION SHALL CREATE A PRIVATE RIGHT OF ACTION 39 ON BEHALF OF A HEALTH CARE PROFESSIONAL AGAINST AN INSURER FOR 40 VIOLATIONS OF THIS SUBSECTION. 41 S 4. The insurance law is amended by adding a new section 3217-d to 42 read as follows: 43 S 3217-D. GRIEVANCE PROCEDURE AND ACCESS TO SPECIALTY CARE. (A) AN 44 INSURER THAT ISSUES A COMPREHENSIVE POLICY THAT UTILIZES A NETWORK OF 45 PROVIDERS AND IS NOT A MANAGED CARE HEALTH INSURANCE CONTRACT AS DEFINED 46 IN SUBSECTION (C) OF SECTION FOUR THOUSAND EIGHT HUNDRED ONE OF THIS 47 CHAPTER SHALL ESTABLISH AND MAINTAIN A GRIEVANCE PROCEDURE CONSISTENT 48 WITH THE REQUIREMENTS OF SECTION FOUR THOUSAND EIGHT HUNDRED TWO OF THIS 49 CHAPTER. 50 (B) AN INSURER THAT ISSUES A COMPREHENSIVE POLICY THAT UTILIZES AN 51 EXCLUSIVE NETWORK OF PROVIDERS WITHOUT AN OUT-OF-NETWORK OPTION AND IS 52 NOT A MANAGED CARE HEALTH INSURANCE CONTRACT AS DEFINED IN SUBSECTION 53 (C) OF SECTION FOUR THOUSAND EIGHT HUNDRED ONE OF THIS CHAPTER SHALL 54 PROVIDE ACCESS TO OUT-OF-NETWORK SERVICES CONSISTENT WITH THE REQUIRE- 55 MENTS OF SUBSECTION (A) OF SECTION FOUR THOUSAND EIGHT HUNDRED FOUR, 56 SUBSECTION (G-6) OF SECTION FOUR THOUSAND NINE HUNDRED, SUBSECTION (A-1) S. 6016 3 1 OF SECTION FOUR THOUSAND NINE HUNDRED FOUR, PARAGRAPH THREE OF 2 SUBSECTION (B) OF SECTION FOUR THOUSAND NINE HUNDRED TEN, AND PARAGRAPH 3 FOUR OF SUBSECTION (B) OF SECTION FOUR THOUSAND NINE HUNDRED FOURTEEN OF 4 THIS CHAPTER. 5 (C) AN INSURER THAT ISSUES A COMPREHENSIVE POLICY THAT UTILIZES A 6 NETWORK OF PROVIDERS AND IS NOT A MANAGED CARE HEALTH INSURANCE CONTRACT 7 AS DEFINED IN SUBSECTION (C) OF SECTION FOUR THOUSAND EIGHT HUNDRED ONE 8 OF THIS CHAPTER AND REQUIRES THAT SPECIALTY CARE BE PROVIDED PURSUANT TO 9 A REFERRAL FROM A PRIMARY CARE PROVIDER SHALL PROVIDE ACCESS TO SUCH 10 SPECIALTY CARE CONSISTENT WITH THE REQUIREMENTS OF SUBSECTIONS (B), (C) 11 AND (D) OF SECTION FOUR THOUSAND EIGHT HUNDRED FOUR OF THIS CHAPTER; 12 PROVIDED HOWEVER, THAT NOTHING HEREIN SHALL BE CONSTRUED TO REQUIRE THAT 13 AN INSURER, OR A PRIMARY CARE PROVIDER ON BEHALF OF THE INSURER, MAKE A 14 REFERRAL TO A PROVIDER THAT IS NOT IN THE INSURER'S NETWORK. 15 (D) AN INSURER THAT ISSUES A COMPREHENSIVE POLICY THAT UTILIZES A 16 NETWORK OF PROVIDERS AND IS NOT A MANAGED CARE HEALTH INSURANCE CONTRACT 17 AS DEFINED IN SUBSECTION (C) OF SECTION FOUR THOUSAND EIGHT HUNDRED ONE 18 OF THIS CHAPTER SHALL PROVIDE ACCESS TO TRANSITIONAL CARE CONSISTENT 19 WITH THE REQUIREMENTS OF SUBSECTIONS (E) AND (F) OF SECTION FOUR THOU- 20 SAND EIGHT HUNDRED FOUR OF THIS CHAPTER. 21 S 5. Paragraph 9 of subsection (a) of section 3221 of the insurance 22 law is amended to read as follows: 23 (9) That in the case of claim for loss of time for disability, written 24 proof of such loss must be furnished to the insurer within thirty days 25 after the commencement of the period for which the insurer is liable, 26 and that subsequent written proofs of the continuance of such disability 27 must be furnished to the insurer at such intervals as the insurer may 28 reasonably require, and that in the case of claim for any other loss, 29 written proof of such loss must be furnished to the insurer within 30 [ninety] ONE HUNDRED TWENTY days after the date of such loss. Failure to 31 furnish such proof within such time shall not invalidate or reduce any 32 claim if it shall be shown not to have been reasonably possible to 33 furnish such proof within such time, provided such proof was furnished 34 as soon as reasonably possible. 35 S 6. The opening paragraph and subsections (a) and (b) of section 36 3224-a of the insurance law, as amended by chapter 666 of the laws of 37 1997, are amended to read as follows: 38 In the processing of all health care claims submitted under contracts 39 or agreements issued or entered into pursuant to THIS ARTICLE AND arti- 40 cles [thirty-two,] forty-two [and], forty-three AND FORTY-SEVEN of this 41 chapter and article forty-four of the public health law and all bills 42 for health care services rendered by health care providers pursuant to 43 such contracts or agreements, any insurer or organization or corporation 44 licensed or certified pursuant to article forty-three OR FORTY-SEVEN of 45 this chapter or article forty-four of the public health law shall adhere 46 to the following standards: 47 (a) Except in a case where the obligation of an insurer or an organ- 48 ization or corporation licensed or certified pursuant to article forty- 49 three OR FORTY-SEVEN of this chapter or article forty-four of the public 50 health law to pay a claim submitted by a policyholder or person covered 51 under such policy ("COVERED PERSON") or make a payment to a health care 52 provider is not reasonably clear, or when there is a reasonable basis 53 supported by specific information available for review by the super- 54 intendent that such claim or bill for health care services rendered was 55 submitted fraudulently, such insurer or organization or corporation 56 shall pay the claim to a policyholder or covered person or make a S. 6016 4 1 payment to a health care provider within [forty-five] THIRTY days of 2 receipt of a claim or bill for services rendered THAT IS TRANSMITTED VIA 3 THE INTERNET OR ELECTRONIC MAIL, OR FORTY-FIVE DAYS OF RECEIPT OF A 4 CLAIM OR BILL FOR SERVICES RENDERED THAT IS SUBMITTED BY OTHER MEANS, 5 SUCH AS PAPER OR FACSIMILE. 6 (b) In a case where the obligation of an insurer or an organization or 7 corporation licensed or certified pursuant to article forty-three OR 8 FORTY-SEVEN of this chapter or article forty-four of the public health 9 law to pay a claim or make a payment for health care services rendered 10 is not reasonably clear due to a good faith dispute regarding the eligi- 11 bility of a person for coverage, the liability of another insurer or 12 corporation or organization for all or part of the claim, the amount of 13 the claim, the benefits covered under a contract or agreement, or the 14 manner in which services were accessed or provided, an insurer or organ- 15 ization or corporation shall pay any undisputed portion of the claim in 16 accordance with this subsection and notify the policyholder, covered 17 person or health care provider in writing within thirty calendar days of 18 the receipt of the claim: 19 (1) that it is not obligated to pay the claim or make the medical 20 payment, stating the specific reasons why it is not liable; or 21 (2) to request all additional information needed to determine liabil- 22 ity to pay the claim or make the health care payment. 23 Upon receipt of the information requested in paragraph two of this 24 subsection or an appeal of a claim or bill for health care services 25 denied pursuant to paragraph one of this subsection, an insurer or 26 organization or corporation licensed OR CERTIFIED pursuant to article 27 forty-three OR FORTY-SEVEN of this chapter or article forty-four of the 28 public health law shall comply with subsection (a) of this section. 29 S 7. The insurance law is amended by adding a new section 3224-c to 30 read as follows: 31 S 3224-C. COORDINATION OF BENEFITS. AN INSURER OR ORGANIZATION OR 32 CORPORATION LICENSED OR CERTIFIED PURSUANT TO ARTICLE FORTY-THREE OR 33 FORTY-SEVEN OF THIS CHAPTER OR ARTICLE FORTY-FOUR OF THE PUBLIC HEALTH 34 LAW SHALL NOT DENY A CLAIM, EITHER IN WHOLE OR IN PART, ON THE BASIS 35 THAT IT IS COORDINATING BENEFITS AND ANOTHER INSURER OR ORGANIZATION OR 36 CORPORATION OR OTHER ENTITY IS LIABLE FOR THE PAYMENT OF THE CLAIM, 37 UNLESS IT HAS A REASONABLE BASIS TO BELIEVE THAT THE INSURED HAS OTHER 38 HEALTH INSURANCE COVERAGE WHICH IS PRIMARY FOR THAT BENEFIT. IF AN 39 INSURER OR ORGANIZATION OR CORPORATION DOES NOT HAVE CURRENT INFORMATION 40 FROM THE INSURED REGARDING OTHER COVERAGE, AND REQUESTS SUCH INFORMATION 41 IN ACCORDANCE WITH SUBSECTION (B) OF SECTION THREE THOUSAND TWO HUNDRED 42 TWENTY-FOUR-A OF THIS ARTICLE, AND NO INFORMATION IS RECEIVED WITHIN 43 FORTY-FIVE DAYS, THE CLAIM SHALL BE ADJUDICATED PROVIDED, HOWEVER, THE 44 CLAIM SHALL NOT BE DENIED BASED ON THE INSURER, OR ORGANIZATION OR 45 CORPORATION NOT HAVING RECEIVED SUCH INFORMATION. 46 S 8. Subsection (c) of section 3224-a of the insurance law, as amended 47 by chapter 666 of the laws of 1997, is amended to read as follows: 48 (c) [Each] (1) EXCEPT AS PROVIDED IN PARAGRAPH TWO OF THIS SUBSECTION, 49 EACH claim or bill for health care services processed in violation of 50 this section shall constitute a separate violation. In addition to the 51 penalties provided in this chapter, any insurer or organization or 52 corporation that fails to adhere to the standards contained in this 53 section shall be obligated to pay to the health care provider or person 54 submitting the claim, in full settlement of the claim or bill for health 55 care services, the amount of the claim or health care payment plus 56 interest on the amount of such claim or health care payment of the S. 6016 5 1 greater of the rate equal to the rate set by the commissioner of taxa- 2 tion and finance for corporate taxes pursuant to paragraph one of 3 subsection (e) of section one thousand ninety-six of the tax law or 4 twelve percent per annum, to be computed from the date the claim or 5 health care payment was required to be made. When the amount of interest 6 due on such a claim is less then two dollars, and insurer or organiza- 7 tion or corporation shall not be required to pay interest on such claim. 8 (2) WHERE A VIOLATION OF THIS SECTION IS DETERMINED BY THE SUPERINTEN- 9 DENT AS A RESULT OF THE SUPERINTENDENT'S OWN INVESTIGATION, EXAMINATION, 10 AUDIT OR INQUIRY, AN INSURER OR ORGANIZATION OR CORPORATION LICENSED OR 11 CERTIFIED PURSUANT TO ARTICLE FORTY-THREE OR FORTY-SEVEN OF THIS CHAPTER 12 OR ARTICLE FORTY-FOUR OF THE PUBLIC HEALTH LAW SHALL NOT BE SUBJECT TO A 13 CIVIL PENALTY PRESCRIBED IN PARAGRAPH ONE OF THIS SUBSECTION, IF THE 14 SUPERINTENDENT DETERMINES THAT THE INSURER OR ORGANIZATION OR CORPO- 15 RATION HAS OTHERWISE PROCESSED AT LEAST NINETY-EIGHT PERCENT OF THE 16 CLAIMS SUBMITTED IN A CALENDAR YEAR IN COMPLIANCE WITH THIS SECTION; 17 PROVIDED, HOWEVER, NOTHING IN THIS PARAGRAPH SHALL LIMIT, PRECLUDE OR 18 EXEMPT AN INSURER OR ORGANIZATION OR CORPORATION FROM PAYMENT OF A CLAIM 19 AND PAYMENT OF INTEREST PURSUANT TO THIS SECTION. THIS PARAGRAPH SHALL 20 NOT APPLY TO VIOLATIONS OF THIS SECTION DETERMINED BY THE SUPERINTENDENT 21 RESULTING FROM INDIVIDUAL COMPLAINTS SUBMITTED TO THE SUPERINTENDENT BY 22 HEALTH CARE PROVIDERS OR POLICYHOLDERS. 23 S 9. Section 3224-a of the insurance law is amended by adding two new 24 subsections (g) and (h) to read as follows: 25 (G) TIME PERIOD FOR SUBMISSION OF CLAIMS. (1) EXCEPT AS OTHERWISE 26 PROVIDED BY LAW, HEALTH CARE CLAIMS MUST BE INITIALLY SUBMITTED BY 27 HEALTH CARE PROVIDERS WITHIN ONE HUNDRED TWENTY DAYS AFTER THE DATE OF 28 SERVICE TO BE VALID AND ENFORCEABLE AGAINST AN INSURER OR ORGANIZATION 29 OR CORPORATION LICENSED OR CERTIFIED PURSUANT TO ARTICLE FORTY-THREE OR 30 ARTICLE FORTY-SEVEN OF THIS CHAPTER OR ARTICLE FORTY-FOUR OF THE PUBLIC 31 HEALTH LAW. PROVIDED, HOWEVER, THAT NOTHING IN THIS SUBSECTION SHALL 32 PRECLUDE THE PARTIES FROM AGREEING TO A TIME PERIOD OR OTHER TERMS WHICH 33 ARE MORE FAVORABLE TO THE HEALTH CARE PROVIDER. PROVIDED FURTHER THAT, 34 IN CONNECTION WITH CONTRACTS BETWEEN ORGANIZATIONS OR CORPORATIONS 35 LICENSED OR CERTIFIED PURSUANT TO ARTICLE FORTY-THREE OF THIS CHAPTER OR 36 ARTICLE FORTY-FOUR OF THE PUBLIC HEALTH LAW AND HEALTH CARE PROVIDERS 37 FOR THE PROVISION OF SERVICES PURSUANT TO SECTION THREE HUNDRED 38 SIXTY-FOUR-J OR THREE HUNDRED SIXTY-NINE-EE OF THE SOCIAL SERVICES LAW 39 OR TITLE I-A OF ARTICLE TWENTY-FIVE OF THE PUBLIC HEALTH LAW, NOTHING 40 HEREIN SHALL BE DEEMED: (I) TO PRECLUDE THE PARTIES FROM AGREEING TO A 41 DIFFERENT TIME PERIOD BUT IN NO EVENT LESS THAN NINETY DAYS; OR (II) TO 42 SUPERSEDE CONTRACT PROVISIONS IN EXISTENCE AT THE TIME THIS SUBSECTION 43 TAKES EFFECT EXCEPT TO THE EXTENT THAT SUCH CONTRACTS IMPOSE A TIME 44 PERIOD OF LESS THAN NINETY DAYS. 45 (2) THIS SUBSECTION SHALL NOT ABROGATE ANY RIGHT OR REDUCE OR LIMIT 46 ANY ADDITIONAL TIME PERIOD FOR CLAIM SUBMISSION PROVIDED BY LAW OR REGU- 47 LATION SPECIFICALLY APPLICABLE TO COORDINATION OF BENEFITS IN EFFECT 48 PRIOR TO THE EFFECTIVE DATE OF THIS SUBSECTION. 49 (H) (1) AN INSURER OR ORGANIZATION OR CORPORATION LICENSED OR CERTI- 50 FIED PURSUANT TO ARTICLE FORTY-THREE OR ARTICLE FORTY-SEVEN OF THIS 51 CHAPTER OR ARTICLE FORTY-FOUR OF THE PUBLIC HEALTH LAW SHALL PERMIT A 52 PARTICIPATING HEALTH CARE PROVIDER TO REQUEST RECONSIDERATION OF A CLAIM 53 THAT IS DENIED EXCLUSIVELY BECAUSE IT WAS UNTIMELY SUBMITTED PURSUANT TO 54 SUBSECTION (G) OF THIS SECTION. THE INSURER OR ORGANIZATION OR CORPO- 55 RATION SHALL PAY SUCH CLAIM PURSUANT TO THE PROVISIONS OF PARAGRAPH TWO 56 OF THIS SUBSECTION IF THE HEALTH CARE PROVIDER CAN DEMONSTRATE BOTH S. 6016 6 1 THAT: (I) THE HEALTH CARE PROVIDER'S NON-COMPLIANCE WAS A RESULT OF AN 2 UNUSUAL OCCURRENCE; AND (II) THE HEALTH CARE PROVIDER HAS A PATTERN OR 3 PRACTICE OF TIMELY SUBMITTING CLAIMS IN COMPLIANCE WITH SUBDIVISION (G) 4 OF THIS SECTION. 5 (2) AN INSURER OR ORGANIZATION OR CORPORATION LICENSED OR CERTIFIED 6 PURSUANT TO ARTICLE FORTY-THREE OR ARTICLE FORTY-SEVEN OF THIS CHAPTER 7 OR ARTICLE FORTY-FOUR OF THE PUBLIC HEALTH LAW MAY REDUCE THE REIMBURSE- 8 MENT DUE TO A HEALTH CARE PROVIDER FOR AN UNTIMELY CLAIM THAT OTHERWISE 9 MEETS THE REQUIREMENTS OF PARAGRAPH ONE OF THIS SUBSECTION BY AN AMOUNT 10 NOT TO EXCEED TWENTY-FIVE PERCENT OF THE AMOUNT THAT WOULD HAVE BEEN 11 PAID HAD THE CLAIM BEEN SUBMITTED IN A TIMELY MANNER; PROVIDED, HOWEVER, 12 THAT NOTHING IN THIS SUBSECTION SHALL PRECLUDE A HEALTH CARE PROVIDER 13 AND AN INSURER OR ORGANIZATION OR CORPORATION FROM AGREEING TO A LESSER 14 REDUCTION. THE PROVISIONS OF THIS SUBSECTION SHALL NOT APPLY TO ANY 15 CLAIM SUBMITTED THREE HUNDRED SIXTY-FIVE DAYS AFTER THE DATE OF SERVICE, 16 IN WHICH CASE THE INSURER OR ORGANIZATION OR CORPORATION MAY DENY THE 17 CLAIM IN FULL. 18 S 10. Subsection (b) of section 3224-b of the insurance law, as added 19 by chapter 551 of the laws of 2006, is amended to read as follows: 20 (b) Overpayments to [physicians] HEALTH CARE PROVIDERS. (1) Other 21 than recovery for duplicate payments, a health plan shall provide thirty 22 days written notice to [physicians] HEALTH CARE PROVIDERS before engag- 23 ing in additional overpayment recovery efforts seeking recovery of the 24 overpayment of claims to such [physicians] HEALTH CARE PROVIDERS. Such 25 notice shall state the patient name, service date, payment amount, 26 proposed adjustment, and a reasonably specific explanation of the 27 proposed adjustment. 28 (2) A HEALTH PLAN SHALL PROVIDE A HEALTH CARE PROVIDER WITH THE OPPOR- 29 TUNITY TO CHALLENGE AN OVERPAYMENT RECOVERY, INCLUDING THE SHARING OF 30 CLAIMS INFORMATION, AND SHALL ESTABLISH WRITTEN POLICIES AND PROCEDURES 31 FOR HEALTH CARE PROVIDERS TO FOLLOW TO CHALLENGE AN OVERPAYMENT RECOV- 32 ERY. SUCH CHALLENGE SHALL SET FORTH THE SPECIFIC GROUNDS ON WHICH THE 33 PROVIDER IS CHALLENGING THE OVERPAYMENT RECOVERY. 34 (3) A health plan shall not initiate overpayment recovery efforts more 35 than twenty-four months after the original payment was received by a 36 [physician] HEALTH CARE PROVIDER. [Provided, however, that] HOWEVER, no 37 such time limit shall apply to overpayment recovery efforts [which] THAT 38 are: (i) based on a reasonable belief of fraud or other intentional 39 misconduct, or abusive billing, (ii) required by, or initiated at the 40 request of, a self-insured plan, or (iii) required OR AUTHORIZED by a 41 state or federal government program OR COVERAGE THAT IS PROVIDED BY THIS 42 STATE OR A MUNICIPALITY THEREOF TO ITS RESPECTIVE EMPLOYEES, RETIREES OR 43 MEMBERS. Notwithstanding the aforementioned time limitations, in the 44 event that a [physician] HEALTH CARE PROVIDER asserts that a health plan 45 has underpaid a claim or claims, the health plan may defend or set off 46 such assertion of underpayment based on overpayments going back in time 47 as far as the claimed underpayment. For purposes of this paragraph, 48 "abusive billing" shall be defined as a billing practice which results 49 in the submission of claims that are not consistent with sound fiscal, 50 business, or medical practices and at such frequency and for such a 51 period of time as to reflect a consistent course of conduct. 52 (4) FOR THE PURPOSES OF THIS SUBSECTION THE TERM "HEALTH CARE PROVID- 53 ER" SHALL MEAN AN ENTITY LICENSED OR CERTIFIED PURSUANT TO ARTICLE TWEN- 54 TY-EIGHT, THIRTY-SIX OR FORTY OF THE PUBLIC HEALTH LAW, A FACILITY 55 LICENSED PURSUANT TO ARTICLE NINETEEN, THIRTY-ONE OR THIRTY-TWO OF THE S. 6016 7 1 MENTAL HYGIENE LAW, OR A HEALTH CARE PROFESSIONAL LICENSED, REGISTERED 2 OR CERTIFIED PURSUANT TO TITLE EIGHT OF THE EDUCATION LAW. 3 [(3)] (5) Nothing in this section shall be deemed to limit [an insur- 4 er's] A HEALTH PLAN'S right to pursue recovery of overpayments that 5 occurred prior to the effective date of this section where the [insurer] 6 HEALTH PLAN has provided the [physician] HEALTH CARE PROVIDER with 7 notice of such recovery efforts prior to the effective date of this 8 section. 9 S 11. Subparagraph (B) of paragraph 2 of subsection (e) of section 10 3231 of the insurance law, as added by chapter 501 of the laws of 1992, 11 is amended to read as follows: 12 (B) Each calendar year, an insurer shall return, in the form of aggre- 13 gate benefits for each policy form filed pursuant to the alternate 14 procedure set forth in this paragraph at least seventy-five percent of 15 the aggregate premiums collected for the policy form during that calen- 16 dar year. Insurers shall annually report, no later than May first of 17 each year, the loss ratio calculated pursuant to this paragraph for each 18 such policy form for the previous calendar year. In each case where the 19 loss ratio for a policy form fails to comply with the seventy-five 20 percent loss ratio requirement, the insurer shall issue a dividend or 21 credit against future premiums for all policy holders with that policy 22 form in an amount sufficient to assure that the aggregate benefits paid 23 in the previous calendar year plus the amount of the dividends and cred- 24 its shall equal seventy-five percent of the aggregate premiums collected 25 for the policy form in the previous calendar year. The dividend or cred- 26 it shall be issued to each policy HOLDER WHO HAD A POLICY which was in 27 effect [as of December thirty-first of] AT ANY TIME DURING the applica- 28 ble year [and remains in effect as of the date the dividend or credit is 29 issued]. THE DIVIDEND OR CREDIT SHALL BE PRORATED BASED ON THE DIRECT 30 PREMIUMS EARNED FOR THE APPLICABLE YEAR AMONG ALL POLICY HOLDERS ELIGI- 31 BLE TO RECEIVE SUCH DIVIDEND OR CREDIT. AN INSURER SHALL MAKE A REASON- 32 ABLE EFFORT TO IDENTIFY THE CURRENT ADDRESS OF, AND ISSUE DIVIDENDS OR 33 CREDITS TO, FORMER POLICY HOLDERS ENTITLED TO THE DIVIDEND OR CREDIT. 34 AN INSURER SHALL, WITH RESPECT TO DIVIDENDS OR CREDITS TO WHICH FORMER 35 POLICY HOLDERS THAT THE INSURER IS UNABLE TO IDENTIFY AFTER A REASONABLE 36 EFFORT WOULD OTHERWISE BE ENTITLED, HAVE THE OPTION, AS DEEMED ACCEPTA- 37 BLE BY THE SUPERINTENDENT, OF PROSPECTIVELY ADJUSTING PREMIUM RATES BY 38 THE AMOUNT OF SUCH DIVIDENDS OR CREDITS, ISSUING THE AMOUNT OF SUCH 39 DIVIDENDS OR CREDITS TO EXISTING POLICY HOLDERS, DEPOSITING THE AMOUNT 40 OF SUCH DIVIDENDS OR CREDITS IN THE FUND ESTABLISHED PURSUANT TO SECTION 41 FOUR THOUSAND THREE HUNDRED TWENTY-TWO-A OF THIS CHAPTER, OR UTILIZING 42 ANY OTHER METHOD WHICH OFFSETS THE AMOUNT OF SUCH DIVIDENDS OR CREDITS. 43 All dividends and credits must be distributed by September thirtieth of 44 the year following the calendar year in which the loss ratio require- 45 ments were not satisfied. The annual report required by this paragraph 46 shall include an insurer's calculation of the dividends and credits, as 47 well as an explanation of the insurer's plan to issue dividends or cred- 48 its. The instructions and format for calculating and reporting loss 49 ratios and issuing dividends or credits shall be specified by the super- 50 intendent by regulation. Such regulations shall include provisions for 51 the distribution of a dividend or credit in the event of cancellation or 52 termination by a policy holder. 53 S 12. Subsection (i) of section 3216 of the insurance law is amended 54 by adding a new paragraph 26 to read as follows: 55 (26)(A) NO MANAGED CARE HEALTH INSURANCE POLICY THAT PROVIDES COVERAGE 56 FOR HOSPITAL, MEDICAL OR SURGICAL CARE SHALL PROVIDE THAT SERVICES OF A S. 6016 8 1 PARTICIPATING HOSPITAL WILL BE COVERED AS OUT-OF-NETWORK SERVICES SOLELY 2 ON THE BASIS THAT THE HEALTH CARE PROVIDER ADMITTING OR RENDERING 3 SERVICES TO THE INSURED IS NOT A PARTICIPATING PROVIDER. 4 (B) NO MANAGED CARE HEALTH INSURANCE POLICY THAT PROVIDES COVERAGE FOR 5 HOSPITAL, MEDICAL OR SURGICAL CARE SHALL PROVIDE THAT SERVICES OF A 6 PARTICIPATING HEALTH CARE PROVIDER WILL BE COVERED AS OUT-OF-NETWORK 7 SERVICES SOLELY ON THE BASIS THAT THE SERVICES ARE RENDERED IN A 8 NON-PARTICIPATING HOSPITAL. 9 (C) FOR PURPOSES OF THIS PARAGRAPH, A "HEALTH CARE PROVIDER" IS A 10 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 11 TITLE EIGHT OF THE EDUCATION LAW OR A HEALTH CARE PROFESSIONAL COMPAR- 12 ABLY LICENSED, REGISTERED OR CERTIFIED BY ANOTHER STATE. 13 (D) FOR PURPOSES OF THIS PARAGRAPH, A "MANAGED CARE HEALTH INSURANCE 14 POLICY" IS A POLICY THAT REQUIRES THAT SERVICES BE PROVIDED BY A PROVID- 15 ER PARTICIPATING IN THE INSURER'S NETWORK IN ORDER FOR THE INSURED TO 16 RECEIVE THE MAXIMUM LEVEL OF REIMBURSEMENT UNDER THE POLICY. 17 S 13. Subsection (k) of section 3221 of the insurance law is amended 18 by adding a new paragraph 15 to read as follows: 19 (15)(A) NO GROUP OR BLANKET MANAGED CARE HEALTH INSURANCE POLICY THAT 20 PROVIDES COVERAGE FOR HOSPITAL, MEDICAL OR SURGICAL CARE SHALL PROVIDE 21 THAT SERVICES OF A PARTICIPATING HOSPITAL WILL BE COVERED AS 22 OUT-OF-NETWORK SERVICES SOLELY ON THE BASIS THAT THE HEALTH CARE PROVID- 23 ER ADMITTING OR RENDERING SERVICES TO THE INSURED IS NOT A PARTICIPATING 24 PROVIDER. 25 (B) NO GROUP OR BLANKET MANAGED CARE HEALTH INSURANCE POLICY THAT 26 PROVIDES COVERAGE FOR HOSPITAL, MEDICAL OR SURGICAL CARE SHALL PROVIDE 27 THAT SERVICES OF A PARTICIPATING HEALTH CARE PROVIDER WILL BE COVERED AS 28 OUT-OF-NETWORK SERVICES SOLELY ON THE BASIS THAT THE SERVICES ARE 29 RENDERED IN A NON-PARTICIPATING HOSPITAL. 30 (C) FOR PURPOSES OF THIS PARAGRAPH, A "HEALTH CARE PROVIDER" IS A 31 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 32 TITLE EIGHT OF THE EDUCATION LAW OR A HEALTH CARE PROFESSIONAL COMPAR- 33 ABLY LICENSED, REGISTERED OR CERTIFIED BY ANOTHER STATE. 34 (D) FOR PURPOSES OF THIS PARAGRAPH, A "MANAGED CARE HEALTH INSURANCE 35 POLICY" IS A POLICY THAT REQUIRES THAT SERVICES BE PROVIDED BY A PROVID- 36 ER PARTICIPATING IN THE INSURER'S NETWORK IN ORDER FOR THE INSURED TO 37 RECEIVE THE MAXIMUM LEVEL OF REIMBURSEMENT UNDER THE POLICY. 38 S 13-a. The insurance law is amended by adding a new section 3241 to 39 read as follows: 40 S 3241. NETWORK ADEQUACY. AN INSURER THAT ISSUES A HEALTH INSURANCE 41 CONTRACT PURSUANT TO THIS ARTICLE OR A PLAN OR CONTRACT PURSUANT TO 42 ARTICLE FORTY-THREE OR FORTY-SEVEN OF THIS CHAPTER, WITH A NETWORK OF 43 HEALTH CARE PROVIDERS, SHALL ENSURE THAT THE NETWORK IS ADEQUATE TO MEET 44 THE HEALTH NEEDS OF ITS INSUREDS AND PROVIDE AN APPROPRIATE CHOICE OF 45 PROVIDERS SUFFICIENT TO RENDER THE SERVICES COVERED UNDER THE PLAN OR 46 CONTRACT. THE SUPERINTENDENT SHALL REVIEW THE NETWORK OF HEALTH CARE 47 PROVIDERS FOR ADEQUACY AT THE TIME OF THE SUPERINTENDENT'S INITIAL 48 APPROVAL OF A HEALTH INSURANCE PLAN OR CONTRACT THAT USES A NETWORK OF 49 PROVIDERS AND IS ISSUED PURSUANT TO THIS ARTICLE OR ARTICLE FORTY-THREE 50 OR FORTY-SEVEN OF THIS CHAPTER, AT LEAST EVERY THREE YEARS THEREAFTER 51 AND UPON APPLICATION BY THE INSURER FOR EXPANSION OF ANY SERVICE AREA 52 ASSOCIATED WITH THE PLAN OR CONTRACT. 53 S 14. Section 4303 of the insurance law is amended by adding a new 54 subsection (ff) to read as follows: 55 (FF) (1) NO MANAGED CARE CONTRACT ISSUED BY A HEALTH SERVICE CORPO- 56 RATION, HOSPITAL SERVICE CORPORATION OR MEDICAL EXPENSE INDEMNITY CORPO- S. 6016 9 1 RATION THAT PROVIDES COVERAGE FOR HOSPITAL, MEDICAL OR SURGICAL CARE 2 SHALL PROVIDE THAT SERVICES OF A PARTICIPATING HOSPITAL WILL BE COVERED 3 AS OUT-OF-NETWORK SERVICES SOLELY ON THE BASIS THAT THE HEALTH CARE 4 PROVIDER ADMITTING OR RENDERING SERVICES TO THE INSURED IS NOT A PARTIC- 5 IPATING PROVIDER. 6 (2) NO MANAGED CARE CONTRACT ISSUED BY A HEALTH SERVICE CORPORATION, 7 HOSPITAL SERVICE CORPORATION OR MEDICAL EXPENSE INDEMNITY CORPORATION 8 THAT PROVIDES COVERAGE FOR HOSPITAL, MEDICAL OR SURGICAL CARE SHALL 9 PROVIDE THAT SERVICES OF A PARTICIPATING HEALTH CARE PROVIDER WILL BE 10 COVERED AS OUT-OF-NETWORK SERVICES SOLELY ON THE BASIS THAT THE SERVICES 11 ARE RENDERED IN A NON-PARTICIPATING HOSPITAL. 12 (3) FOR PURPOSES OF THIS SUBSECTION, A "HEALTH CARE PROVIDER" IS A 13 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 14 TITLE EIGHT OF THE EDUCATION LAW OR A HEALTH CARE PROFESSIONAL COMPAR- 15 ABLY LICENSED, REGISTERED OR CERTIFIED BY ANOTHER STATE. 16 (4) FOR PURPOSES OF THIS SUBSECTION, A "MANAGED CARE CONTRACT" IS A 17 CONTRACT THAT REQUIRES THAT SERVICES BE PROVIDED BY A PROVIDER PARTIC- 18 IPATING IN THE CORPORATION'S NETWORK IN ORDER FOR THE SUBSCRIBER TO 19 RECEIVE THE MAXIMUM LEVEL OF REIMBURSEMENT UNDER THE CONTRACT. 20 S 15. Section 4305 of the insurance law is amended by adding a new 21 subsection (1) to read as follows: 22 (1) A HEALTH CARE CLAIM FROM A SUBSCRIBER COVERED UNDER A CONTRACT 23 ISSUED PURSUANT TO THIS SECTION SHALL BE SUBMITTED WITHIN ONE HUNDRED 24 TWENTY DAYS FROM THE DATE OF SERVICE; PROVIDED, HOWEVER, THAT IF IT WAS 25 NOT REASONABLY POSSIBLE FOR THE SUBSCRIBER TO SUBMIT THE CLAIM WITHIN 26 THAT TIMEFRAME, THEN THE CLAIM SHALL BE SUBMITTED AS SOON AS REASONABLY 27 POSSIBLE. 28 S 16. Section 4306 of the insurance law is amended by adding a new 29 subsection (n) to read as follows: 30 (N) A STATEMENT THAT A HEALTH CARE CLAIM FROM A SUBSCRIBER SHALL BE 31 SUBMITTED WITHIN ONE HUNDRED TWENTY DAYS FROM THE DATE OF SERVICE; 32 PROVIDED, HOWEVER, THAT IF IT WAS NOT REASONABLY POSSIBLE FOR THE 33 SUBSCRIBER TO SUBMIT THE CLAIM WITHIN THAT TIMEFRAME, THEN THE CLAIM 34 SHALL BE SUBMITTED AS SOON AS REASONABLY POSSIBLE. 35 S 17. The insurance law is amended by adding a new section 4306-c to 36 read as follows: 37 S 4306-C. GRIEVANCE PROCEDURE AND ACCESS TO SPECIALTY CARE. (A) A 38 CORPORATION, INCLUDING A MUNICIPAL COOPERATIVE HEALTH BENEFITS PLAN 39 CERTIFIED PURSUANT TO ARTICLE FORTY-SEVEN OF THIS CHAPTER, THAT ISSUES A 40 COMPREHENSIVE CONTRACT THAT UTILIZES A NETWORK OF PROVIDERS AND IS NOT A 41 MANAGED CARE HEALTH INSURANCE CONTRACT AS DEFINED IN SUBSECTION (C) OF 42 SECTION FOUR THOUSAND EIGHT HUNDRED ONE OF THIS CHAPTER SHALL ESTABLISH 43 AND MAINTAIN A GRIEVANCE PROCEDURE CONSISTENT WITH THE REQUIREMENTS OF 44 SECTION FOUR THOUSAND EIGHT HUNDRED TWO OF THIS CHAPTER. 45 (B) A CORPORATION, INCLUDING A MUNICIPAL COOPERATIVE HEALTH BENEFITS 46 PLAN CERTIFIED PURSUANT TO ARTICLE FORTY-SEVEN OF THIS CHAPTER, THAT 47 ISSUES A COMPREHENSIVE CONTRACT THAT UTILIZES AN EXCLUSIVE NETWORK OF 48 PROVIDERS WITHOUT AN OUT-OF-NETWORK OPTION AND IS NOT A MANAGED CARE 49 HEALTH INSURANCE CONTRACT AS DEFINED IN SUBSECTION (C) OF SECTION FOUR 50 THOUSAND EIGHT HUNDRED ONE OF THIS CHAPTER, SHALL PROVIDE ACCESS TO 51 OUT-OF-NETWORK SERVICES CONSISTENT WITH THE REQUIREMENTS OF SUBSECTION 52 (A) OF SECTION FOUR THOUSAND EIGHT HUNDRED FOUR, SUBSECTION (G-6) OF 53 SECTION FOUR THOUSAND NINE HUNDRED OF THIS CHAPTER, SUBSECTION (A-1) OF 54 SECTION FOUR THOUSAND NINE HUNDRED FOUR, PARAGRAPH THREE OF SUBSECTION 55 (B) OF SECTION FOUR THOUSAND NINE HUNDRED TEN, AND PARAGRAPH FOUR OF S. 6016 10 1 SUBSECTION (B) OF SECTION FOUR THOUSAND NINE HUNDRED FOURTEEN OF THIS 2 CHAPTER. 3 (C) A CORPORATION, INCLUDING A MUNICIPAL COOPERATIVE HEALTH BENEFITS 4 PLAN CERTIFIED PURSUANT TO ARTICLE FORTY-SEVEN OF THIS CHAPTER, THAT 5 ISSUES A COMPREHENSIVE CONTRACT THAT UTILIZES A NETWORK OF PROVIDERS AND 6 IS NOT A MANAGED CARE HEALTH INSURANCE CONTRACT AS DEFINED IN SUBSECTION 7 (C) OF SECTION FOUR THOUSAND EIGHT HUNDRED ONE OF THIS CHAPTER AND 8 REQUIRES THAT SPECIALTY CARE BE PROVIDED PURSUANT TO A REFERRAL FROM A 9 PRIMARY CARE PROVIDER SHALL PROVIDE ACCESS TO SUCH SPECIALTY CARE 10 CONSISTENT WITH THE REQUIREMENTS OF SUBSECTIONS (B), (C) AND (D) OF 11 SECTION FOUR THOUSAND EIGHT HUNDRED FOUR OF THIS CHAPTER; PROVIDED 12 HOWEVER, THAT NOTHING HEREIN SHALL BE CONSTRUED TO REQUIRE THAT A CORPO- 13 RATION, OR A PRIMARY CARE PROVIDER ON BEHALF OF THE CORPORATION, MAKE A 14 REFERRAL TO A PROVIDER THAT IS NOT IN THE CORPORATION'S NETWORK. 15 (D) A CORPORATION, INCLUDING A MUNICIPAL COOPERATIVE HEALTH BENEFITS 16 PLAN CERTIFIED PURSUANT TO ARTICLE FORTY-SEVEN OF THIS CHAPTER, THAT 17 ISSUES A COMPREHENSIVE CONTRACT THAT UTILIZES A NETWORK OF PROVIDERS AND 18 IS NOT A MANAGED CARE HEALTH INSURANCE CONTRACT AS DEFINED IN SUBSECTION 19 (C) OF SECTION FOUR THOUSAND EIGHT HUNDRED ONE OF THIS CHAPTER SHALL 20 PROVIDE ACCESS TO TRANSITIONAL CARE CONSISTENT WITH THE REQUIREMENTS OF 21 SUBSECTIONS (E) AND (F) OF SECTION FOUR THOUSAND EIGHT HUNDRED FOUR OF 22 THIS CHAPTER. 23 S 18. Paragraph 2 of subsection (h) of section 4308 of the insurance 24 law, as added by chapter 504 of the laws of 1995, is amended to read as 25 follows: 26 (2) In each case where the loss ratio for a contract form fails to 27 comply with the eighty-five percent minimum loss ratio requirement for 28 individual direct payment contracts, or the seventy-five percent minimum 29 loss ratio requirement for small group and small group remittance 30 contracts, as set forth in paragraph one of this subsection, the corpo- 31 ration shall issue a dividend or credit against future premiums for all 32 contract holders with that contract form in an amount sufficient to 33 assure that the aggregate benefits incurred in the previous calendar 34 year plus the amount of the dividends and credits shall equal no less 35 than eighty-five percent for individual direct payment contracts, or 36 seventy-five percent for small group and small group remittance 37 contracts, of the aggregate premiums earned for the contract form in the 38 previous calendar year. The dividend or credit shall be issued to each 39 contract HOLDER OR SUBSCRIBER WHO HAD A CONTRACT that was in effect [as 40 of December thirty-first of] AT ANY TIME DURING the applicable year [and 41 remains in effect as of the date the dividend or credit is issued]. THE 42 DIVIDEND OR CREDIT SHALL BE PRORATED BASED ON THE DIRECT PREMIUMS EARNED 43 FOR THE APPLICABLE YEAR AMONG ALL CONTRACT HOLDERS OR SUBSCRIBERS ELIGI- 44 BLE TO RECEIVE SUCH DIVIDEND OR CREDIT. A CORPORATION SHALL MAKE A 45 REASONABLE EFFORT TO IDENTIFY THE CURRENT ADDRESS OF, AND ISSUE DIVI- 46 DENDS OR CREDITS TO, FORMER CONTRACT HOLDERS OR SUBSCRIBERS ENTITLED TO 47 THE DIVIDEND OR CREDIT. A CORPORATION SHALL, WITH RESPECT TO DIVIDENDS 48 OR CREDITS TO WHICH FORMER CONTRACT HOLDERS THAT THE CORPORATION IS 49 UNABLE TO IDENTIFY AFTER A REASONABLE EFFORT WOULD OTHERWISE BE ENTI- 50 TLED, HAVE THE OPTION, AS DEEMED ACCEPTABLE BY THE SUPERINTENDENT, OF 51 PROSPECTIVELY ADJUSTING PREMIUM RATES BY THE AMOUNT OF SUCH DIVIDENDS OR 52 CREDITS, ISSUING THE AMOUNT OF SUCH DIVIDENDS OR CREDITS TO EXISTING 53 CONTRACT HOLDERS, DEPOSITING THE AMOUNT OF SUCH DIVIDENDS OR CREDITS IN 54 THE FUND ESTABLISHED PURSUANT TO SECTION FOUR THOUSAND THREE HUNDRED 55 TWENTY-TWO-A OF THIS ARTICLE, OR UTILIZING ANY OTHER METHOD WHICH 56 OFFSETS THE AMOUNT OF SUCH DIVIDENDS OR CREDITS. All dividends and cred- S. 6016 11 1 its must be distributed by September thirtieth of the year following the 2 calendar year in which the loss ratio requirements were not satisfied. 3 The annual report required by paragraph one of this subsection shall 4 include a corporation's calculation of the dividends and credits, as 5 well as an explanation of the corporation's plan to issue dividends or 6 credits. The instructions and format for calculating and reporting loss 7 ratios and issuing dividends or credits shall be specified by the super- 8 intendent by regulation. Such regulations shall include provisions for 9 the distribution of a dividend or credit in the event of cancellation or 10 termination by a contract holder or subscriber. 11 S 19. Subsections (g) and (h) of section 4325 of the insurance law, 12 subsection (g) as relettered by chapter 586 of the laws of 1998, are 13 relettered subsections (h) and (i) and a new subsection (g) is added to 14 read as follows: 15 (G)(1) NO INSURER SHALL IMPLEMENT AN ADVERSE REIMBURSEMENT CHANGE TO A 16 CONTRACT WITH A HEALTH CARE PROFESSIONAL THAT IS OTHERWISE PERMITTED BY 17 THE CONTRACT, UNLESS, PRIOR TO THE EFFECTIVE DATE OF THE CHANGE, THE 18 INSURER GIVES THE HEALTH CARE PROFESSIONAL WITH WHOM THE INSURER HAS 19 DIRECTLY CONTRACTED AND WHO IS IMPACTED BY THE ADVERSE REIMBURSEMENT 20 CHANGE, AT LEAST NINETY DAYS WRITTEN NOTICE OF THE CHANGE. IF THE 21 CONTRACTING HEALTH CARE PROFESSIONAL OBJECTS TO THE CHANGE THAT IS THE 22 SUBJECT OF THE NOTICE BY THE INSURER, THE HEALTH CARE PROFESSIONAL MAY, 23 WITHIN THIRTY DAYS OF THE DATE OF THE NOTICE, GIVE WRITTEN NOTICE TO THE 24 INSURER TO TERMINATE HIS OR HER CONTRACT WITH THE INSURER EFFECTIVE UPON 25 THE IMPLEMENTATION DATE OF THE ADVERSE REIMBURSEMENT CHANGE. FOR THE 26 PURPOSES OF THIS SUBSECTION, THE TERM "ADVERSE REIMBURSEMENT CHANGE" 27 SHALL MEAN A PROPOSED CHANGE THAT COULD REASONABLY BE EXPECTED TO HAVE A 28 MATERIAL ADVERSE IMPACT ON THE AGGREGATE LEVEL OF PAYMENT TO A HEALTH 29 CARE PROFESSIONAL, AND THE TERM "HEALTH CARE PROFESSIONAL" SHALL MEAN A 30 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 31 TITLE EIGHT OF THE EDUCATION LAW. THE NOTICE PROVISIONS REQUIRED BY THIS 32 SUBSECTION SHALL NOT APPLY WHERE: (A) SUCH CHANGE IS OTHERWISE REQUIRED 33 BY LAW, REGULATION OR APPLICABLE REGULATORY AUTHORITY, OR IS REQUIRED AS 34 A RESULT OF CHANGES IN FEE SCHEDULES, REIMBURSEMENT METHODOLOGY OR 35 PAYMENT POLICIES ESTABLISHED BY A GOVERNMENT AGENCY OR BY THE AMERICAN 36 MEDICAL ASSOCIATION'S CURRENT PROCEDURAL TERMINOLOGY (CPT) CODES, 37 REPORTING GUIDELINES AND CONVENTIONS; OR (B) SUCH CHANGE IS EXPRESSLY 38 PROVIDED FOR UNDER THE TERMS OF THE CONTRACT BY THE INCLUSION OF OR 39 REFERENCE TO A SPECIFIC FEE OR FEE SCHEDULE, REIMBURSEMENT METHODOLOGY 40 OR PAYMENT POLICY INDEXING MECHANISM. 41 (2) NOTHING IN THIS SUBSECTION SHALL CREATE A PRIVATE RIGHT OF ACTION 42 ON BEHALF OF A HEALTH CARE PROFESSIONAL AGAINST AN INSURER FOR 43 VIOLATIONS OF THIS SUBSECTION. 44 S 20. Subsection (a) of section 4803 of the insurance law, as amended 45 by chapter 551 of the laws of 2006, is amended to read as follows: 46 (a) (1) An insurer which offers a managed care product shall, upon 47 request, make available and disclose to health care professionals writ- 48 ten application procedures and minimum qualification requirements which 49 a health care professional must meet in order to be considered by the 50 insurer for participation in the in-network benefits portion of the 51 insurer's network for the managed care product. The insurer shall 52 consult with appropriately qualified health care professionals in devel- 53 oping its qualification requirements for participation in the in-network 54 benefits portion of the insurer's network for the managed care product. 55 An insurer shall complete review of the health care professional's 56 application to participate in the in-network portion of the insurer's S. 6016 12 1 network and, within ninety days of receiving a health care profes- 2 sional's completed application to participate in the insurer's network, 3 will notify the health care professional as to [(i)]: (A) whether he or 4 she is credentialed; or [(ii)] (B) whether additional time is necessary 5 to make a determination in spite of THE insurer's best efforts or 6 because of a failure of a third party to provide necessary documenta- 7 tion, or non-routine or unusual circumstances require additional time 8 for review. In such instances where additional time is necessary 9 because of a lack of necessary documentation, an insurer shall make 10 every effort to obtain such information as soon as possible. 11 (2) IF THE COMPLETED APPLICATION OF A NEWLY-LICENSED HEALTH CARE 12 PROFESSIONAL OR A HEALTH CARE PROFESSIONAL WHO HAS RECENTLY RELOCATED TO 13 THIS STATE FROM ANOTHER STATE AND HAS NOT PREVIOUSLY PRACTICED IN THIS 14 STATE, WHO JOINS A GROUP PRACTICE OF HEALTH CARE PROFESSIONALS EACH OF 15 WHOM PARTICIPATES IN THE IN-NETWORK PORTION OF AN INSURER'S NETWORK, IS 16 NEITHER APPROVED NOR DECLINED WITHIN NINETY DAYS PURSUANT TO PARAGRAPH 17 ONE OF THIS SUBSECTION, SUCH HEALTH CARE PROFESSIONAL SHALL BE DEEMED 18 "PROVISIONALLY CREDENTIALED" AND MAY PARTICIPATE IN THE IN-NETWORK 19 PORTION OF AN INSURER'S NETWORK; PROVIDED, HOWEVER, THAT A PROVISIONALLY 20 CREDENTIALED PHYSICIAN MAY NOT BE DESIGNATED AS AN INSURED'S PRIMARY 21 CARE PHYSICIAN UNTIL SUCH TIME AS THE PHYSICIAN HAS BEEN FULLY CREDEN- 22 TIALED. THE NETWORK PARTICIPATION FOR A PROVISIONALLY CREDENTIALED 23 HEALTH CARE PROFESSIONAL SHALL BEGIN ON THE DAY FOLLOWING THE NINETIETH 24 DAY OF RECEIPT OF THE COMPLETED APPLICATION AND SHALL LAST UNTIL THE 25 FINAL CREDENTIALING DETERMINATION IS MADE BY THE INSURER. A HEALTH CARE 26 PROFESSIONAL SHALL ONLY BE ELIGIBLE FOR PROVISIONAL CREDENTIALING IF THE 27 GROUP PRACTICE OF HEALTH CARE PROFESSIONALS NOTIFIES THE INSURER IN 28 WRITING THAT, SHOULD THE APPLICATION ULTIMATELY BE DENIED, THE HEALTH 29 CARE PROFESSIONAL OR THE GROUP PRACTICE: (A) SHALL REFUND ANY PAYMENTS 30 MADE BY THE INSURER FOR IN-NETWORK SERVICES PROVIDED BY THE PROVI- 31 SIONALLY CREDENTIALED HEALTH CARE PROFESSIONAL THAT EXCEED ANY 32 OUT-OF-NETWORK BENEFITS PAYABLE UNDER THE INSURED'S CONTRACT WITH THE 33 INSURER; AND (B) SHALL NOT PURSUE REIMBURSEMENT FROM THE INSURED, EXCEPT 34 TO COLLECT THE COPAYMENT OR COINSURANCE THAT OTHERWISE WOULD HAVE BEEN 35 PAYABLE HAD THE INSURED RECEIVED SERVICES FROM A HEALTH CARE PROFES- 36 SIONAL PARTICIPATING IN THE IN-NETWORK PORTION OF AN INSURER'S NETWORK. 37 INTEREST AND PENALTIES PURSUANT TO SECTION THREE THOUSAND TWO HUNDRED 38 TWENTY-FOUR-A OF THIS CHAPTER SHALL NOT BE ASSESSED BASED ON THE DENIAL 39 OF A CLAIM SUBMITTED DURING THE PERIOD WHEN THE HEALTH CARE PROFESSIONAL 40 WAS PROVISIONALLY CREDENTIALED; PROVIDED, HOWEVER, THAT NOTHING HEREIN 41 SHALL PREVENT AN INSURER FROM PAYING A CLAIM FROM A HEALTH CARE PROFES- 42 SIONAL WHO IS PROVISIONALLY CREDENTIALED UPON SUBMISSION OF SUCH CLAIM. 43 AN INSURER SHALL NOT DENY, AFTER APPEAL, A CLAIM FOR SERVICES PROVIDED 44 BY A PROVISIONALLY CREDENTIALED HEALTH CARE PROFESSIONAL SOLELY ON THE 45 GROUND THAT THE CLAIM WAS NOT TIMELY FILED. 46 S 21. Section 4900 of the insurance law is amended by adding a new 47 subsection (g-7) to read as follows: 48 (G-7) "RARE DISEASE" MEANS A LIFE THREATENING OR DISABLING CONDITION 49 OR DISEASE THAT (1)(A) IS CURRENTLY OR HAS BEEN SUBJECT TO A RESEARCH 50 STUDY BY THE NATIONAL INSTITUTES OF HEALTH RARE DISEASES CLINICAL 51 RESEARCH NETWORK; OR (B) AFFECTS FEWER THAN TWO HUNDRED THOUSAND UNITED 52 STATES RESIDENTS PER YEAR; AND (2) FOR WHICH THERE DOES NOT EXIST A 53 STANDARD HEALTH SERVICE OR PROCEDURE COVERED BY THE HEALTH CARE PLAN 54 THAT IS MORE CLINICALLY BENEFICIAL THAN THE REQUESTED HEALTH SERVICE OR 55 TREATMENT. A PHYSICIAN, OTHER THAN THE INSURED'S TREATING PHYSICIAN, 56 SHALL CERTIFY IN WRITING THAT THE CONDITION IS A RARE DISEASE AS S. 6016 13 1 DEFINED IN THIS SUBSECTION. THE CERTIFYING PHYSICIAN SHALL BE A 2 LICENSED, BOARD-CERTIFIED OR BOARD-ELIGIBLE PHYSICIAN WHO SPECIALIZES IN 3 THE AREA OF PRACTICE APPROPRIATE TO TREAT THE INSURED'S RARE DISEASE. 4 THE CERTIFICATION SHALL PROVIDE EITHER: (1) THAT THE INSURED'S RARE 5 DISEASE IS CURRENTLY OR HAS BEEN SUBJECT TO A RESEARCH STUDY BY THE 6 NATIONAL INSTITUTES OF HEALTH RARE DISEASES CLINICAL RESEARCH NETWORK; 7 OR (2) THAT THE INSURED'S RARE DISEASE AFFECTS FEWER THAN TWO HUNDRED 8 THOUSAND UNITED STATES RESIDENTS PER YEAR. THE CERTIFICATION SHALL RELY 9 ON MEDICAL AND SCIENTIFIC EVIDENCE TO SUPPORT THE REQUESTED HEALTH 10 SERVICE OR PROCEDURE, IF SUCH EVIDENCE EXISTS, AND SHALL INCLUDE A 11 STATEMENT THAT, BASED ON THE PHYSICIAN'S CREDIBLE EXPERIENCE, THERE IS 12 NO STANDARD TREATMENT THAT IS LIKELY TO BE MORE CLINICALLY BENEFICIAL TO 13 THE INSURED THAN THE REQUESTED HEALTH SERVICE OR PROCEDURE AND THE 14 REQUESTED HEALTH SERVICE OR PROCEDURE IS LIKELY TO BENEFIT THE INSURED 15 IN THE TREATMENT OF THE INSURED'S RARE DISEASE AND THAT SUCH BENEFIT TO 16 THE INSURED OUTWEIGHS THE RISKS OF SUCH HEALTH SERVICE OR PROCEDURE. 17 THE CERTIFYING PHYSICIAN SHALL DISCLOSE ANY MATERIAL FINANCIAL OR 18 PROFESSIONAL RELATIONSHIP WITH THE PROVIDER OF THE REQUESTED HEALTH 19 SERVICE OR PROCEDURE AS PART OF THE APPLICATION FOR EXTERNAL APPEAL OF 20 DENIAL OF A RARE DISEASE TREATMENT. IF THE PROVISION OF THE REQUESTED 21 HEALTH SERVICE OR PROCEDURE AT A HEALTH CARE FACILITY REQUIRES PRIOR 22 APPROVAL OF AN INSTITUTIONAL REVIEW BOARD, AN INSURED OR INSURED'S 23 DESIGNEE SHALL ALSO SUBMIT SUCH APPROVAL AS PART OF THE EXTERNAL APPEAL 24 APPLICATION. 25 S 22. Subsection (c) of section 4903 of the insurance law, as added by 26 chapter 705 of the laws of 1996, is amended to read as follows: 27 (c) A utilization review agent shall make a determination involving 28 continued or extended health care services, [or] additional services for 29 an insured undergoing a course of continued treatment prescribed by a 30 health care provider, OR HOME HEALTH CARE SERVICES FOLLOWING AN INPA- 31 TIENT HOSPITAL ADMISSION, and SHALL provide notice of such determination 32 to the insured or the insured's designee, which may be satisfied by 33 notice to the insured's health care provider, by telephone and in writ- 34 ing within one business day of receipt of the necessary information 35 EXCEPT, WITH RESPECT TO HOME HEALTH CARE SERVICES FOLLOWING AN INPATIENT 36 HOSPITAL ADMISSION, WITHIN SEVENTY-TWO HOURS OF RECEIPT OF THE NECESSARY 37 INFORMATION WHEN THE DAY SUBSEQUENT TO THE REQUEST FALLS ON A WEEKEND 38 OR HOLIDAY. Notification of continued or extended services shall 39 include the number of extended services approved, the new total of 40 approved services, the date of onset of services and the next review 41 date. PROVIDED THAT A REQUEST FOR HOME HEALTH CARE SERVICES AND ALL 42 NECESSARY INFORMATION IS SUBMITTED TO THE UTILIZATION REVIEW AGENT PRIOR 43 TO DISCHARGE FROM AN INPATIENT HOSPITAL ADMISSION PURSUANT TO THIS 44 SUBSECTION, A UTILIZATION REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF 45 MEDICAL NECESSITY OR LACK OF PRIOR AUTHORIZATION, COVERAGE FOR HOME 46 HEALTH CARE SERVICES WHILE A DETERMINATION BY THE UTILIZATION REVIEW 47 AGENT IS PENDING. 48 S 23. Subsection (b) of section 4904 of the insurance law, as added by 49 chapter 705 of the laws of 1996, paragraph 2 as amended by chapter 586 50 of the laws of 1998, is amended to read as follows: 51 (b) A utilization review agent shall establish an expedited appeal 52 process for appeal of an adverse determination involving (1) continued 53 or extended health care services, procedures or treatments or additional 54 services for an insured undergoing a course of continued treatment 55 prescribed by a health care provider or HOME HEALTH CARE SERVICES 56 FOLLOWING DISCHARGE FROM AN INPATIENT HOSPITAL ADMISSION PURSUANT TO S. 6016 14 1 SUBSECTION (C) OF SECTION FOUR THOUSAND NINE HUNDRED THREE OF THIS ARTI- 2 CLE OR (2) an adverse determination in which the health care provider 3 believes an immediate appeal is warranted except any retrospective 4 determination. Such process shall include mechanisms which facilitate 5 resolution of the appeal including but not limited to the sharing of 6 information from the insured's health care provider and the utilization 7 review agent by telephonic means or by facsimile. The utilization review 8 agent shall provide reasonable access to its clinical peer reviewer 9 within one business day of receiving notice of the taking of an expe- 10 dited appeal. Expedited appeals shall be determined within two business 11 days of receipt of necessary information to conduct such appeal. Expe- 12 dited appeals which do not result in a resolution satisfactory to the 13 appealing party may be further appealed through the standard appeal 14 process, or through the external appeal process pursuant to section four 15 thousand nine hundred fourteen of this article as applicable. 16 S 24. Section 4906 of the insurance law, as amended by chapter 586 of 17 the laws of 1998, is amended to read as follows: 18 S 4906. Waiver. (A) Any agreement which purports to waive, limit, 19 disclaim, or in any way diminish the rights set forth in this article, 20 except as provided pursuant to section four thousand nine hundred ten of 21 this article shall be void as contrary to public policy. 22 (B) NOTWITHSTANDING SUBSECTION (A) OF THIS SECTION, IN LIEU OF THE 23 EXTERNAL APPEAL PROCESS AS SET FORTH IN THIS ARTICLE, A HEALTH CARE PLAN 24 AND A FACILITY LICENSED PURSUANT TO ARTICLE TWENTY-EIGHT OF THE PUBLIC 25 HEALTH LAW MAY AGREE TO AN ALTERNATIVE DISPUTE RESOLUTION MECHANISM TO 26 RESOLVE DISPUTES OTHERWISE SUBJECT TO THIS ARTICLE. 27 S 25. The opening paragraph of subsection (b) of section 4910 of the 28 insurance law, as added by chapter 586 of the laws of 1998, is amended 29 to read as follows: 30 An insured, the insured's designee and, in connection with CONCURRENT 31 AND retrospective adverse determinations, an insured's health care 32 provider, shall have the right to request an external appeal when: 33 S 26. Subparagraphs (B) and (C) of paragraph 2 of subsection (b) of 34 section 4910 of the insurance law, as added by chapter 586 of the laws 35 of 1998, are amended to read as follows: 36 (B) the insured's attending physician has certified that the insured 37 has a life-threatening or disabling condition or disease (a) for which 38 standard health services or procedures have been ineffective or would be 39 medically inappropriate, or (b) for which there does not exist a more 40 beneficial standard health service or procedure covered by the health 41 care plan, or (c) for which there exists a clinical trial OR RARE 42 DISEASE TREATMENT, and 43 (C) the insured's attending physician, who must be a licensed, board- 44 certified or board-eligible physician qualified to practice in the area 45 of practice appropriate to treat the insured's life-threatening or disa- 46 bling condition or disease, must have recommended either (a) a health 47 service or procedure (including a pharmaceutical product within the 48 meaning of subparagraph (B) of paragraph two of subsection (e) of 49 section four thousand nine hundred of this article) that, based on two 50 documents from the available medical and scientific evidence, is likely 51 to be more beneficial to the insured than any covered standard health 52 service or procedure OR, IN THE CASE OF A RARE DISEASE, BASED ON THE 53 PHYSICIAN'S CERTIFICATION REQUIRED BY SUBSECTION (G-7) OF SECTION FOUR 54 THOUSAND NINE HUNDRED OF THIS ARTICLE AND SUCH OTHER EVIDENCE AS THE 55 INSURED, THE INSURED'S DESIGNEE OR THE INSURED'S ATTENDING PHYSICIAN MAY 56 PRESENT, THAT THE REQUESTED HEALTH SERVICE OR PROCEDURE IS LIKELY TO S. 6016 15 1 BENEFIT THE INSURED IN THE TREATMENT OF THE INSURED'S RARE DISEASE AND 2 THAT SUCH BENEFIT TO THE INSURED OUTWEIGHS THE RISKS OF SUCH HEALTH 3 SERVICE OR PROCEDURE; or (b) a clinical trial for which the insured is 4 eligible. Any physician certification provided under this section shall 5 include a statement of the evidence relied upon by the physician in 6 certifying his or her recommendation, and 7 S 27. Paragraphs 2 and 3 of subsection (b) of section 4914 of the 8 insurance law, as added by chapter 586 of the laws of 1998, are amended 9 to read as follows: 10 (2) The external appeal agent shall make a determination with regard 11 to the appeal within thirty days of the receipt of the [insured's] 12 request therefor, submitted in accordance with the superintendent's 13 instructions. The external appeal agent shall have the opportunity to 14 request additional information from the insured, the insured's health 15 care provider and the insured's health care plan within such thirty-day 16 period, in which case the agent shall have up to five additional busi- 17 ness days if necessary to make such determination. The external appeal 18 agent shall notify the insured, THE INSURED'S HEALTH CARE PROVIDER WHERE 19 APPROPRIATE, and the health care plan, in writing, of the appeal deter- 20 mination within two business days of the rendering of such determi- 21 nation. 22 (3) Notwithstanding the provisions of paragraphs one and two of this 23 subsection, if the insured's attending physician states that a delay in 24 providing the health care service would pose an imminent or serious 25 threat to the health of the insured, the external appeal shall be 26 completed within three days of the request therefor and the external 27 appeal agent shall make every reasonable attempt to immediately notify 28 the insured, THE INSURED'S HEALTH CARE PROVIDER WHERE APPROPRIATE, and 29 the health plan of its determination by telephone or facsimile, followed 30 immediately by written notification of such determination. 31 S 28. Clause (a) of item (ii) of subparagraph (B) of paragraph 4 of 32 subsection (b) of section 4914 of the insurance law, as added by chapter 33 586 of the laws of 1998, is amended to read as follows: 34 (a) that the patient costs of the proposed health service or procedure 35 shall be covered by the health care plan either: when a majority of the 36 panel of reviewers determines, BASED upon review of the applicable 37 medical and scientific evidence AND, IN CONNECTION WITH RARE DISEASES, 38 THE PHYSICIAN'S CERTIFICATION REQUIRED BY SUBSECTION (G-7) OF SECTION 39 FOUR THOUSAND NINE HUNDRED OF THIS ARTICLE AND SUCH OTHER EVIDENCE AS 40 THE INSURED, THE INSURED'S DESIGNEE OR THE INSURED'S ATTENDING PHYSICIAN 41 MAY PRESENT (or upon confirmation that the recommended treatment is a 42 clinical trial), the insured's medical record, and any other pertinent 43 information, that the proposed health service or treatment (including a 44 pharmaceutical product within the meaning of subparagraph (B) of para- 45 graph two of subsection (e) of section four thousand nine hundred of 46 this article is likely to be more beneficial than any standard treatment 47 or treatments for the insured's life-threatening or disabling condition 48 or disease OR, FOR RARE DISEASES, THAT THE REQUESTED HEALTH SERVICE OR 49 PROCEDURE IS LIKELY TO BENEFIT THE INSURED IN THE TREATMENT OF THE 50 INSURED'S RARE DISEASE AND THAT SUCH BENEFIT TO THE INSURED OUTWEIGHS 51 THE RISKS OF SUCH HEALTH SERVICE OR PROCEDURE (or, in the case of a 52 clinical trial, is likely to benefit the insured in the treatment of the 53 insured's condition or disease); or when a reviewing panel is evenly 54 divided as to a determination concerning coverage of the health service 55 or procedure, or S. 6016 16 1 S 29. Subsection (d) of section 4914 of the insurance law, as added by 2 chapter 586 of the laws of 1998, is amended to read as follows: 3 (d) [Payment] (1) EXCEPT AS PROVIDED IN PARAGRAPHS TWO AND THREE OF 4 THIS SUBSECTION, PAYMENT for an external appeal shall be the responsi- 5 bility of the health care plan. The health care plan shall make payment 6 to the external appeal agent within forty-five days, from the date the 7 appeal determination is received by the health care plan, and the health 8 care plan shall be obligated to pay such amount together with interest 9 thereon calculated at a rate which is the greater of the rate set by the 10 commissioner of taxation and finance for corporate taxes pursuant to 11 paragraph one of subsection (e) of section one thousand ninety-six of 12 the tax law or twelve percent per annum, to be computed from the date 13 the bill was required to be paid, in the event that payment is not made 14 within such forty-five days. 15 (2) IF AN INSURED'S HEALTH CARE PROVIDER REQUESTS AN EXTERNAL APPEAL 16 OF A CONCURRENT ADVERSE DETERMINATION AND THE EXTERNAL APPEAL AGENT 17 UPHOLDS THE HEALTH CARE PLAN'S DETERMINATION IN WHOLE, PAYMENT FOR THE 18 EXTERNAL APPEAL SHALL BE MADE BY THE HEALTH CARE PROVIDER IN THE MANNER 19 AND SUBJECT TO THE TIMEFRAMES AND REQUIREMENTS SET FORTH IN PARAGRAPH 20 ONE OF THIS SUBSECTION. 21 (3) IF AN INSURED'S HEALTH CARE PROVIDER REQUESTS AN EXTERNAL APPEAL 22 OF A CONCURRENT ADVERSE DETERMINATION AND THE EXTERNAL APPEAL AGENT 23 UPHOLDS THE HEALTH CARE PLAN'S DETERMINATION IN PART, PAYMENT FOR THE 24 EXTERNAL APPEAL SHALL BE EVENLY DIVIDED BETWEEN THE HEALTH CARE PLAN AND 25 THE INSURED'S HEALTH CARE PROVIDER WHO REQUESTED THE EXTERNAL APPEAL AND 26 SHALL BE MADE BY THE HEALTH CARE PLAN AND THE INSURED'S HEALTH CARE 27 PROVIDER IN THE MANNER AND SUBJECT TO THE TIMEFRAMES AND REQUIREMENTS 28 SET FORTH IN PARAGRAPH ONE OF THIS SUBSECTION; PROVIDED, HOWEVER, THAT 29 THE SUPERINTENDENT MAY, UPON A DETERMINATION THAT HEALTH CARE PLANS OR 30 HEALTH CARE PROVIDERS ARE EXPERIENCING A SUBSTANTIAL HARDSHIP AS A 31 RESULT OF PAYMENT FOR THE EXTERNAL APPEAL WHEN THE EXTERNAL APPEAL AGENT 32 UPHOLDS THE HEALTH CARE PLAN'S DETERMINATION IN PART, IN CONSULTATION 33 WITH THE COMMISSIONER OF HEALTH, PROMULGATE REGULATIONS TO LIMIT SUCH 34 HARDSHIP. 35 (4) IF AN INSURED'S HEALTH CARE PROVIDER WAS ACTING AS THE INSURED'S 36 DESIGNEE, PAYMENT FOR THE EXTERNAL APPEAL SHALL BE MADE BY THE HEALTH 37 CARE PLAN. THE EXTERNAL APPEAL AND ANY DESIGNATION SHALL BE SUBMITTED 38 ON A STANDARD FORM DEVELOPED BY THE SUPERINTENDENT IN CONSULTATION WITH 39 THE COMMISSIONER OF HEALTH PURSUANT TO SUBSECTION (E) OF THIS SECTION. 40 THE SUPERINTENDENT SHALL HAVE THE AUTHORITY UPON RECEIPT OF AN EXTERNAL 41 APPEAL TO CONFIRM THE DESIGNATION OR REQUEST OTHER INFORMATION AS NECES- 42 SARY, IN WHICH CASE THE SUPERINTENDENT SHALL MAKE AT LEAST TWO WRITTEN 43 REQUESTS TO THE INSURED TO CONFIRM THE DESIGNATION. THE INSURED SHALL 44 HAVE TWO WEEKS TO RESPOND TO EACH SUCH REQUEST. IF THE INSURED FAILS TO 45 RESPOND TO THE SUPERINTENDENT WITHIN THE SPECIFIED TIMEFRAME, THE SUPER- 46 INTENDENT SHALL MAKE TWO WRITTEN REQUESTS TO THE HEALTH CARE PROVIDER TO 47 FILE AN EXTERNAL APPEAL ON HIS OR HER OWN BEHALF. THE HEALTH CARE 48 PROVIDER SHALL HAVE TWO WEEKS TO RESPOND TO EACH SUCH REQUEST. IF THE 49 HEALTH CARE PROVIDER DOES NOT RESPOND TO THE SUPERINTENDENT'S REQUESTS 50 WITHIN THE SPECIFIED TIMEFRAME, THE SUPERINTENDENT SHALL REJECT THE 51 APPEAL. IF THE HEALTH CARE PROVIDER RESPONDS TO THE SUPERINTENDENT'S 52 REQUESTS, PAYMENT FOR THE EXTERNAL APPEAL SHALL BE MADE IN ACCORDANCE 53 WITH PARAGRAPHS TWO AND THREE OF THIS SUBSECTION. 54 S 30. The insurance law is amended by adding a new section 4917 to 55 read as follows: S. 6016 17 1 S 4917. HOLD HARMLESS. A HEALTH CARE PROVIDER REQUESTING AN EXTERNAL 2 APPEAL OF A CONCURRENT ADVERSE DETERMINATION, INCLUDING WHEN THE HEALTH 3 CARE PROVIDER REQUESTS AN EXTERNAL APPEAL AS THE INSURED'S DESIGNEE, 4 SHALL NOT PURSUE REIMBURSEMENT FROM THE INSURED FOR SERVICES DETERMINED 5 NOT MEDICALLY NECESSARY BY THE EXTERNAL APPEAL AGENT, EXCEPT TO COLLECT 6 A COPAYMENT, COINSURANCE OR DEDUCTIBLE. 7 S 31. Subdivisions 3 and 4 of section 4406 of the public health law, 8 subdivision 3 as renumbered by chapter 538 of the laws of 1993, are 9 renumbered subdivisions 4 and 5 and a new subdivision 3 is added to read 10 as follows: 11 3. (A) NO CONTRACT ISSUED PURSUANT TO THIS SECTION SHALL PROVIDE THAT 12 SERVICES OF A PARTICIPATING HOSPITAL WILL BE COVERED AS OUT-OF-NETWORK 13 SERVICES SOLELY ON THE BASIS THAT THE HEALTH CARE PROVIDER ADMITTING OR 14 RENDERING SERVICES TO THE ENROLLEE IS NOT A PARTICIPATING PROVIDER. 15 (B) NO CONTRACT ISSUED PURSUANT TO THIS SECTION SHALL PROVIDE THAT 16 SERVICES OF A PARTICIPATING HEALTH CARE PROVIDER WILL BE COVERED AS 17 OUT-OF-NETWORK SERVICES SOLELY ON THE BASIS THAT THE SERVICES ARE 18 RENDERED IN A NON-PARTICIPATING HOSPITAL. 19 (C) FOR PURPOSES OF THIS SUBDIVISION, A "HEALTH CARE PROVIDER" IS A 20 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 21 TITLE EIGHT OF THE EDUCATION LAW OR A HEALTH CARE PROFESSIONAL COMPAR- 22 ABLY LICENSED, REGISTERED OR CERTIFIED BY ANOTHER STATE. 23 S 32. Subdivision 5-c of section 4406-c of the public health law is 24 relettered subdivision 5-d and a new subdivision 5-c is added to read as 25 follows: 26 5-C. (A) NO HEALTH CARE PLAN SHALL IMPLEMENT AN ADVERSE REIMBURSEMENT 27 CHANGE TO A CONTRACT WITH A HEALTH CARE PROFESSIONAL THAT IS OTHERWISE 28 PERMITTED BY THE CONTRACT, UNLESS, PRIOR TO THE EFFECTIVE DATE OF THE 29 CHANGE, THE HEALTH CARE PLAN GIVES THE HEALTH CARE PROFESSIONAL WITH 30 WHOM THE HEALTH CARE PLAN HAS DIRECTLY CONTRACTED AND WHO IS IMPACTED BY 31 THE ADVERSE REIMBURSEMENT CHANGE, AT LEAST NINETY DAYS WRITTEN NOTICE OF 32 THE CHANGE. IF THE CONTRACTING HEALTH CARE PROFESSIONAL OBJECTS TO THE 33 CHANGE THAT IS THE SUBJECT OF THE NOTICE BY THE HEALTH CARE PLAN, THE 34 HEALTH CARE PROFESSIONAL MAY, WITHIN THIRTY DAYS OF THE DATE OF THE 35 NOTICE, GIVE WRITTEN NOTICE TO THE HEALTH CARE PLAN TO TERMINATE HIS OR 36 HER CONTRACT WITH THE HEALTH CARE PLAN EFFECTIVE UPON THE IMPLEMENTATION 37 DATE OF THE ADVERSE REIMBURSEMENT CHANGE. FOR THE PURPOSES OF THIS 38 SUBDIVISION, THE TERM "ADVERSE REIMBURSEMENT CHANGE" SHALL MEAN A 39 PROPOSED CHANGE THAT COULD REASONABLY BE EXPECTED TO HAVE A MATERIAL 40 ADVERSE IMPACT ON THE AGGREGATE LEVEL OF PAYMENT TO A HEALTH CARE 41 PROFESSIONAL, AND THE TERM "HEALTH CARE PROFESSIONAL" SHALL MEAN A 42 HEALTH CARE PROFESSIONAL LICENSED, REGISTERED OR CERTIFIED PURSUANT TO 43 TITLE EIGHT OF THE EDUCATION LAW. THE NOTICE PROVISIONS REQUIRED BY THIS 44 SUBDIVISION SHALL NOT APPLY WHERE: (I) SUCH CHANGE IS OTHERWISE REQUIRED 45 BY LAW, REGULATION OR APPLICABLE REGULATORY AUTHORITY, OR IS REQUIRED AS 46 A RESULT OF CHANGES IN FEE SCHEDULES, REIMBURSEMENT METHODOLOGY OR 47 PAYMENT POLICIES ESTABLISHED BY A GOVERNMENT AGENCY OR BY THE AMERICAN 48 MEDICAL ASSOCIATION'S CURRENT PROCEDURAL TERMINOLOGY (CPT) CODES, 49 REPORTING GUIDELINES AND CONVENTIONS; OR (II) SUCH CHANGE IS EXPRESSLY 50 PROVIDED FOR UNDER THE TERMS OF THE CONTRACT BY THE INCLUSION OF OR 51 REFERENCE TO A SPECIFIC FEE OR FEE SCHEDULE, REIMBURSEMENT METHODOLOGY 52 OR PAYMENT POLICY INDEXING MECHANISM. 53 (B) NOTHING IN THIS SUBDIVISION SHALL CREATE A PRIVATE RIGHT OF ACTION 54 ON BEHALF OF A HEALTH CARE PROFESSIONAL AGAINST A HEALTH CARE PLAN FOR 55 VIOLATIONS OF THIS SUBDIVISION. S. 6016 18 1 S 33. Subdivision 1 of section 4406-d of the public health law, as 2 amended by chapter 551 of the laws of 2006, is amended to read as 3 follows: 4 1. (A) A health care plan shall, upon request, make available and 5 disclose to health care professionals written application procedures and 6 minimum qualification requirements which a health care professional must 7 meet in order to be considered by the health care plan. The plan shall 8 consult with appropriately qualified health care professionals in devel- 9 oping its qualification requirements. A health care plan shall complete 10 review of the health care professional's application to participate in 11 the in-network portion of the health care plan's network and shall, 12 within ninety days of receiving a health care professional's completed 13 application to participate in the health care plan's network, notify the 14 health care professional as to [(a)]: (I) whether he or she is creden- 15 tialed; or [(b)] (II) whether additional time is necessary to make a 16 determination in spite of the health care plan's best efforts or because 17 of a failure of a third party to provide necessary documentation, or 18 non-routine or unusual circumstances require additional time for review. 19 In such instances where additional time is necessary because of a lack 20 of necessary documentation, a health plan shall make every effort to 21 obtain such information as soon as possible. 22 (B) IF THE COMPLETED APPLICATION OF A NEWLY-LICENSED HEALTH CARE 23 PROFESSIONAL OR A HEALTH CARE PROFESSIONAL WHO HAS RECENTLY RELOCATED TO 24 THIS STATE FROM ANOTHER STATE AND HAS NOT PREVIOUSLY PRACTICED IN THIS 25 STATE, WHO JOINS A GROUP PRACTICE OF HEALTH CARE PROFESSIONALS EACH OF 26 WHOM PARTICIPATES IN THE IN-NETWORK PORTION OF A HEALTH CARE PLAN'S 27 NETWORK, IS NEITHER APPROVED NOR DECLINED WITHIN NINETY DAYS PURSUANT TO 28 PARAGRAPH (A) OF THIS SUBDIVISION, THE HEALTH CARE PROFESSIONAL SHALL BE 29 DEEMED "PROVISIONALLY CREDENTIALED" AND MAY PARTICIPATE IN THE IN-NET- 30 WORK PORTION OF THE HEALTH CARE PLAN'S NETWORK; PROVIDED, HOWEVER, THAT 31 A PROVISIONALLY CREDENTIALED PHYSICIAN MAY NOT BE DESIGNATED AS AN 32 ENROLLEE'S PRIMARY CARE PHYSICIAN UNTIL SUCH TIME AS THE PHYSICIAN HAS 33 BEEN FULLY CREDENTIALED. THE NETWORK PARTICIPATION FOR A PROVISIONALLY 34 CREDENTIALED HEALTH CARE PROFESSIONAL SHALL BEGIN ON THE DAY FOLLOWING 35 THE NINETIETH DAY OF RECEIPT OF THE COMPLETED APPLICATION AND SHALL LAST 36 UNTIL THE FINAL CREDENTIALING DETERMINATION IS MADE BY THE HEALTH CARE 37 PLAN. A HEALTH CARE PROFESSIONAL SHALL ONLY BE ELIGIBLE FOR PROVISIONAL 38 CREDENTIALING IF THE GROUP PRACTICE OF HEALTH CARE PROFESSIONALS NOTI- 39 FIES THE HEALTH CARE PLAN IN WRITING THAT, SHOULD THE APPLICATION ULTI- 40 MATELY BE DENIED, THE HEALTH CARE PROFESSIONAL OR THE GROUP PRACTICE: 41 (I) SHALL REFUND ANY PAYMENTS MADE BY THE HEALTH CARE PLAN FOR IN-NET- 42 WORK SERVICES PROVIDED BY THE PROVISIONALLY CREDENTIALED HEALTH CARE 43 PROFESSIONAL THAT EXCEED ANY OUT-OF-NETWORK BENEFITS PAYABLE UNDER THE 44 ENROLLEE'S CONTRACT WITH THE HEALTH CARE PLAN; AND (II) SHALL NOT PURSUE 45 REIMBURSEMENT FROM THE ENROLLEE, EXCEPT TO COLLECT THE COPAYMENT THAT 46 OTHERWISE WOULD HAVE BEEN PAYABLE HAD THE ENROLLEE RECEIVED SERVICES 47 FROM A HEALTH CARE PROFESSIONAL PARTICIPATING IN THE IN-NETWORK PORTION 48 OF A HEALTH CARE PLAN'S NETWORK. INTEREST AND PENALTIES PURSUANT TO 49 SECTION THREE THOUSAND TWO HUNDRED TWENTY-FOUR-A OF THE INSURANCE LAW 50 SHALL NOT BE ASSESSED BASED ON THE DENIAL OF A CLAIM SUBMITTED DURING 51 THE PERIOD WHEN THE HEALTH CARE PROFESSIONAL WAS PROVISIONALLY CREDEN- 52 TIALED; PROVIDED, HOWEVER, THAT NOTHING HEREIN SHALL PREVENT A HEALTH 53 CARE PLAN FROM PAYING A CLAIM FROM A HEALTH CARE PROFESSIONAL WHO IS 54 PROVISIONALLY CREDENTIALED UPON SUBMISSION OF SUCH CLAIM. A HEALTH CARE 55 PLAN SHALL NOT DENY, AFTER APPEAL, A CLAIM FOR SERVICES PROVIDED BY A S. 6016 19 1 PROVISIONALLY CREDENTIALED HEALTH CARE PROFESSIONAL SOLELY ON THE GROUND 2 THAT THE CLAIM WAS NOT TIMELY FILED. 3 S 34. Section 4900 of the public health law is amended by adding a new 4 subdivision 7-g to read as follows: 5 7-G. "RARE DISEASE" MEANS A LIFE THREATENING OR DISABLING CONDITION OR 6 DISEASE THAT (1)(A) IS CURRENTLY OR HAS BEEN SUBJECT TO A RESEARCH STUDY 7 BY THE NATIONAL INSTITUTES OF HEALTH RARE DISEASES CLINICAL RESEARCH 8 NETWORK OR (B) AFFECTS FEWER THAN TWO HUNDRED THOUSAND UNITED STATES 9 RESIDENTS PER YEAR, AND (2) FOR WHICH THERE DOES NOT EXIST A STANDARD 10 HEALTH SERVICE OR PROCEDURE COVERED BY THE HEALTH CARE PLAN THAT IS MORE 11 CLINICALLY BENEFICIAL THAN THE REQUESTED HEALTH SERVICE OR TREATMENT. A 12 PHYSICIAN, OTHER THAN THE ENROLLEE'S TREATING PHYSICIAN, SHALL CERTIFY 13 IN WRITING THAT THE CONDITION IS A RARE DISEASE AS DEFINED IN THIS 14 SUBSECTION. THE CERTIFYING PHYSICIAN SHALL BE A LICENSED, BOARD-CERTI- 15 FIED OR BOARD-ELIGIBLE PHYSICIAN WHO SPECIALIZES IN THE AREA OF PRACTICE 16 APPROPRIATE TO TREAT THE ENROLLEE'S RARE DISEASE. THE CERTIFICATION 17 SHALL PROVIDE EITHER: (1) THAT THE INSURED'S RARE DISEASE IS CURRENTLY 18 OR HAS BEEN SUBJECT TO A RESEARCH STUDY BY THE NATIONAL INSTITUTES OF 19 HEALTH RARE DISEASES CLINICAL RESEARCH NETWORK; OR (2) THAT THE 20 INSURED'S RARE DISEASE AFFECTS FEWER THAN TWO HUNDRED THOUSAND UNITED 21 STATES RESIDENTS PER YEAR. THE CERTIFICATION SHALL RELY ON MEDICAL AND 22 SCIENTIFIC EVIDENCE TO SUPPORT THE REQUESTED HEALTH SERVICE OR PROCE- 23 DURE, IF SUCH EVIDENCE EXISTS, AND SHALL INCLUDE A STATEMENT THAT, BASED 24 ON THE PHYSICIAN'S CREDIBLE EXPERIENCE, THERE IS NO STANDARD TREATMENT 25 THAT IS LIKELY TO BE MORE CLINICALLY BENEFICIAL TO THE ENROLLEE THAN THE 26 REQUESTED HEALTH SERVICE OR PROCEDURE AND THE REQUESTED HEALTH SERVICE 27 OR PROCEDURE IS LIKELY TO BENEFIT THE ENROLLEE IN THE TREATMENT OF THE 28 ENROLLEE'S RARE DISEASE AND THAT SUCH BENEFIT TO THE ENROLLEE OUTWEIGHS 29 THE RISKS OF SUCH HEALTH SERVICE OR PROCEDURE. THE CERTIFYING PHYSICIAN 30 SHALL DISCLOSE ANY MATERIAL FINANCIAL OR PROFESSIONAL RELATIONSHIP WITH 31 THE PROVIDER OF THE REQUESTED HEALTH SERVICE OR PROCEDURE AS PART OF THE 32 APPLICATION FOR EXTERNAL APPEAL OF DENIAL OF A RARE DISEASE TREATMENT. 33 IF THE PROVISION OF THE REQUESTED HEALTH SERVICE OR PROCEDURE AT A 34 HEALTH CARE FACILITY REQUIRES PRIOR APPROVAL OF AN INSTITUTIONAL REVIEW 35 BOARD, AN ENROLLEE OR ENROLLEE'S DESIGNEE SHALL ALSO SUBMIT SUCH 36 APPROVAL AS PART OF THE EXTERNAL APPEAL APPLICATION. 37 S 35. Subdivision 3 of section 4903 of the public health law, as added 38 by chapter 705 of the laws of 1996, is amended to read as follows: 39 3. A utilization review agent shall make a determination involving 40 continued or extended health care services, [or] additional services for 41 an enrollee undergoing a course of continued treatment prescribed by a 42 health care provider, OR HOME HEALTH CARE SERVICES FOLLOWING AN INPA- 43 TIENT HOSPITAL ADMISSION, and SHALL provide notice of such determination 44 to the enrollee or the enrollee's designee, which may be satisfied by 45 notice to the enrollee's health care provider, by telephone and in writ- 46 ing within one business day of receipt of the necessary information 47 EXCEPT, WITH RESPECT TO HOME HEALTH CARE SERVICES FOLLOWING AN INPATIENT 48 HOSPITAL ADMISSION, WITHIN SEVENTY-TWO HOURS OF RECEIPT OF THE NECESSARY 49 INFORMATION WHEN THE DAY SUBSEQUENT TO THE REQUEST FALLS ON A WEEKEND 50 OR HOLIDAY. Notification of continued or extended services shall 51 include the number of extended services approved, the new total of 52 approved services, the date of onset of services and the next review 53 date. PROVIDED THAT A REQUEST FOR HOME HEALTH CARE SERVICES AND ALL 54 NECESSARY INFORMATION IS SUBMITTED TO THE UTILIZATION REVIEW AGENT PRIOR 55 TO DISCHARGE FROM AN INPATIENT HOSPITAL ADMISSION PURSUANT TO THIS 56 SUBDIVISION, A UTILIZATION REVIEW AGENT SHALL NOT DENY, ON THE BASIS OF S. 6016 20 1 MEDICAL NECESSITY OR LACK OF PRIOR AUTHORIZATION, COVERAGE FOR HOME 2 HEALTH CARE SERVICES WHILE A DETERMINATION BY THE UTILIZATION REVIEW 3 AGENT IS PENDING. 4 S 36. Subdivision 2 of section 4904 of the public health law, as added 5 by chapter 705 of the laws of 1996, paragraph (b) as amended by chapter 6 586 of the laws of 1998, is amended to read as follows: 7 2. A utilization review agent shall establish an expedited appeal 8 process for appeal of an adverse determination involving: 9 (a) continued or extended health care services, procedures or treat- 10 ments or additional services for an enrollee undergoing a course of 11 continued treatment prescribed by a health care provider HOME HEALTH 12 CARE SERVICES FOLLOWING DISCHARGE FROM AN INPATIENT HOSPITAL ADMISSION 13 PURSUANT TO SUBDIVISION THREE OF SECTION FORTY-NINE HUNDRED THREE OF 14 THIS ARTICLE; or 15 (b) an adverse determination in which the health care provider 16 believes an immediate appeal is warranted except any retrospective 17 determination. Such process shall include mechanisms which facilitate 18 resolution of the appeal including but not limited to the sharing of 19 information from the enrollee's health care provider and the utilization 20 review agent by telephonic means or by facsimile. The utilization review 21 agent shall provide reasonable access to its clinical peer reviewer 22 within one business day of receiving notice of the taking of an expe- 23 dited appeal. Expedited appeals shall be determined within two business 24 days of receipt of necessary information to conduct such appeal. Expe- 25 dited appeals which do not result in a resolution satisfactory to the 26 appealing party may be further appealed through the standard appeal 27 process, or through the external appeal process pursuant to section 28 forty-nine hundred fourteen of this article as applicable. 29 S 37. Section 4906 of the public health law, as amended by chapter 586 30 of the laws of 1998, is amended to read as follows: 31 S 4906. Waiver. 1. Any agreement which purports to waive, limit, 32 disclaim, or in any way diminish the rights set forth in this article, 33 except as provided pursuant to section four thousand nine hundred ten of 34 this article shall be void as contrary to public policy. 35 2. NOTWITHSTANDING SUBDIVISION ONE OF THIS SECTION, IN LIEU OF THE 36 EXTERNAL APPEAL PROCESS AS SET FORTH IN THIS ARTICLE, A HEALTH CARE PLAN 37 AND A FACILITY LICENSED PURSUANT TO ARTICLE TWENTY-EIGHT OF THIS CHAPTER 38 MAY AGREE TO AN ALTERNATIVE DISPUTE RESOLUTION MECHANISM TO RESOLVE 39 DISPUTES OTHERWISE SUBJECT TO THIS ARTICLE. 40 S 38. The opening paragraph of subdivision 2 of section 4910 of the 41 public health law, as added by chapter 586 of the laws of 1998, is 42 amended to read as follows: 43 An enrollee, the enrollee's designee and, in connection with CONCUR- 44 RENT AND retrospective adverse determinations, an enrollee's health care 45 provider, shall have the right to request an external appeal when: 46 S 39. Subparagraphs (ii) and (iii) of paragraph (b) of subdivision 2 47 of section 4910 of the public health law, as added by chapter 586 of the 48 laws of 1998, are amended to read as follows: 49 (ii) the enrollee's attending physician has certified that the enrol- 50 lee has a life-threatening or disabling condition or disease (a) for 51 which standard health services or procedures have been ineffective or 52 would be medically inappropriate, or (b) for which there does not exist 53 a more beneficial standard health service or procedure covered by the 54 health care plan, or (c) for which there exists a clinical trial OR RARE 55 DISEASE TREATMENT, and S. 6016 21 1 (iii) the enrollee's attending physician, who must be a licensed, 2 board-certified or board-eligible physician qualified to practice in the 3 area of practice appropriate to treat the enrollee's life threatening or 4 disabling condition or disease, must have recommended either (a) a 5 health service or procedure (including a pharmaceutical product within 6 the meaning of subparagraph (B) of paragraph [b] (B) of subdivision five 7 of section forty-nine hundred of this article) that, based on two docu- 8 ments from the available medical and scientific evidence, is likely to 9 be more beneficial to the enrollee than any covered standard health 10 service or procedure OR, IN THE CASE OF A RARE DISEASE, BASED ON THE 11 PHYSICIAN'S CERTIFICATION REQUIRED BY SUBDIVISION SEVEN-G OF SECTION 12 FORTY-NINE HUNDRED OF THIS ARTICLE AND SUCH OTHER EVIDENCE AS THE ENROL- 13 LEE, THE ENROLLEE'S DESIGNEE OR THE ENROLLEE'S ATTENDING PHYSICIAN MAY 14 PRESENT, THAT THE REQUESTED HEALTH SERVICE OR PROCEDURE IS LIKELY TO 15 BENEFIT THE ENROLLEE IN THE TREATMENT OF THE ENROLLEE'S RARE DISEASE AND 16 THAT SUCH BENEFIT TO THE ENROLLEE OUTWEIGHS THE RISKS OF SUCH HEALTH 17 SERVICE OR PROCEDURE; or (b) a clinical trial for which the enrollee is 18 eligible. Any physician certification provided under this section shall 19 include a statement of the evidence relied upon by the physician in 20 certifying his or her recommendation, and 21 S 40. Paragraphs (b) and (c) of subdivision 2 of section 4914 of the 22 public health law, as added by chapter 586 of the laws of 1998, are 23 amended to read as follows: 24 (b) The external appeal agent shall make a determination with respect 25 to the appeal within thirty days of the receipt of the [enrollee's] 26 request therefor, submitted in accordance with the commissioner's 27 instructions. The external appeal agent shall have the opportunity to 28 request additional information from the enrollee, the enrollee's health 29 care provider and the enrollee's health care plan within such thirty-day 30 period, in which case the agent shall have up to five additional busi- 31 ness days if necessary to make such determination. The external appeal 32 agent shall notify the enrollee, THE ENROLLEE'S HEALTH CARE PROVIDER 33 WHERE APPROPRIATE, and the health care plan, in writing, of the appeal 34 determination within two business days of the rendering of such determi- 35 nation. 36 (c) Notwithstanding the provisions of paragraphs (a) and (b) of this 37 subdivision, if the enrollee's attending physician states that a delay 38 in providing the health care service would pose an imminent or serious 39 threat to the health of the enrollee, the external appeal shall be 40 completed within three days of the request therefor and the external 41 appeal agent shall make every reasonable attempt to immediately notify 42 the enrollee, THE ENROLLEE'S HEALTH CARE PROVIDER WHERE APPROPRIATE, and 43 the health plan of its determination by telephone or facsimile, followed 44 immediately by written notification of such determination. 45 S 41. Item 1 of clause (ii) of subparagraph (B) of paragraph (d) of 46 subdivision 2 of section 4914 of the public health law, as added by 47 chapter 586 of the laws of 1998, is amended to read as follows: 48 (1) that the patient costs of the proposed health service or procedure 49 shall be covered by the health care plan either: when a majority of the 50 panel of reviewers determines, BASED upon review of the applicable 51 medical and scientific evidence AND, IN CONNECTION WITH RARE DISEASES, 52 THE PHYSICIAN'S CERTIFICATION REQUIRED BY SUBDIVISION SEVEN-G OF SECTION 53 FORTY-NINE HUNDRED OF THIS ARTICLE AND SUCH OTHER EVIDENCE AS THE ENROL- 54 LEE, THE ENROLLEE'S DESIGNEE OR THE ENROLLEE'S ATTENDING PHYSICIAN MAY 55 PRESENT (or upon confirmation that the recommended treatment is a clin- 56 ical trial), the enrollee's medical record, and any other pertinent S. 6016 22 1 information, that the proposed health service or treatment (including a 2 pharmaceutical product within the meaning of subparagraph (B) of para- 3 graph (b) of subdivision five of section forty-nine hundred of this 4 article) is likely to be more beneficial than any standard treatment or 5 treatments for the enrollee's life-threatening or disabling condition or 6 disease OR, FOR RARE DISEASES, THAT THE REQUESTED HEALTH SERVICE OR 7 PROCEDURE IS LIKELY TO BENEFIT THE ENROLLEE IN THE TREATMENT OF THE 8 ENROLLEE'S RARE DISEASE AND THAT SUCH BENEFIT TO THE ENROLLEE OUTWEIGHS 9 THE RISKS OF SUCH HEALTH SERVICE OR PROCEDURE (or, in the case of a 10 clinical trial, is likely to benefit the enrollee in the treatment of 11 the enrollee's condition or disease); or when a reviewing panel is even- 12 ly divided as to a determination concerning coverage of the health 13 service or procedure, or 14 S 42. Subdivision 4 of section 4914 of the public health law, as added 15 by chapter 586 of the laws of 1998, is amended to read as follows: 16 4. [Payment] (A) EXCEPT AS PROVIDED IN PARAGRAPHS (B) AND (C) OF THIS 17 SUBDIVISION, PAYMENT for an external appeal shall be the responsibility 18 of the health care plan. The health care plan shall make payment to the 19 external appeal agent within forty-five days from the date the appeal 20 determination is received by the health care plan, and the health care 21 plan shall be obligated to pay such amount together with interest there- 22 on calculated at a rate which is the greater of the rate set by the 23 commissioner of taxation and finance for corporate taxes pursuant to 24 paragraph one of subsection (e) of section one thousand ninety-six of 25 the tax law or twelve percent per annum, to be computed from the date 26 the bill was required to be paid, in the event that payment is not made 27 within such forty-five days. 28 (B) IF AN ENROLLEE'S HEALTH CARE PROVIDER REQUESTS AN EXTERNAL APPEAL 29 OF A CONCURRENT ADVERSE DETERMINATION AND THE EXTERNAL APPEAL AGENT 30 UPHOLDS THE HEALTH CARE PLAN'S DETERMINATION IN WHOLE, PAYMENT FOR THE 31 EXTERNAL APPEAL SHALL BE MADE BY THE HEALTH CARE PROVIDER IN THE MANNER 32 AND SUBJECT TO THE TIMEFRAMES AND REQUIREMENTS SET FORTH IN PARAGRAPH 33 (A) OF THIS SUBDIVISION. 34 (C) IF AN ENROLLEE'S HEALTH CARE PROVIDER REQUESTS AN EXTERNAL APPEAL 35 OF A CONCURRENT ADVERSE DETERMINATION AND THE EXTERNAL APPEAL AGENT 36 UPHOLDS THE HEALTH CARE PLAN'S DETERMINATION IN PART, PAYMENT FOR THE 37 EXTERNAL APPEAL SHALL BE EVENLY DIVIDED BETWEEN THE HEALTH CARE PLAN AND 38 THE ENROLLEE'S HEALTH CARE PROVIDER WHO REQUESTED THE EXTERNAL APPEAL 39 AND SHALL BE MADE BY THE HEALTH CARE PLAN AND THE ENROLLEE'S HEALTH CARE 40 PROVIDER IN THE MANNER AND SUBJECT TO THE TIMEFRAMES AND REQUIREMENTS 41 SET FORTH IN PARAGRAPH (A) OF THIS SUBDIVISION; PROVIDED, HOWEVER, THAT 42 THE COMMISSIONER MAY, UPON A DETERMINATION BY THE SUPERINTENDENT OF 43 INSURANCE THAT HEALTH CARE PLANS OR HEALTH CARE PROVIDERS ARE EXPERIENC- 44 ING A SUBSTANTIAL HARDSHIP AS A RESULT OF PAYMENT FOR THE EXTERNAL 45 APPEAL WHEN THE EXTERNAL APPEAL AGENT UPHOLDS THE HEALTH CARE PLAN'S 46 DETERMINATION IN PART, IN CONSULTATION WITH THE SUPERINTENDENT, PROMUL- 47 GATE REGULATIONS TO LIMIT SUCH HARDSHIP. 48 (D) IF AN ENROLLEE'S HEALTH CARE PROVIDER WAS ACTING AS THE ENROLLEE'S 49 DESIGNEE, PAYMENT FOR THE EXTERNAL APPEAL SHALL BE MADE BY THE HEALTH 50 CARE PLAN. THE EXTERNAL APPEAL AND ANY DESIGNATION SHALL BE SUBMITTED 51 ON A STANDARD FORM DEVELOPED BY THE COMMISSIONER IN CONSULTATION WITH 52 THE SUPERINTENDENT OF INSURANCE PURSUANT TO SUBDIVISION FIVE OF THIS 53 SECTION. THE SUPERINTENDENT OF INSURANCE SHALL HAVE THE AUTHORITY UPON 54 RECEIPT OF AN EXTERNAL APPEAL TO CONFIRM THE DESIGNATION OR REQUEST 55 OTHER INFORMATION AS NECESSARY, IN WHICH CASE THE SUPERINTENDENT OF 56 INSURANCE SHALL MAKE AT LEAST TWO WRITTEN REQUESTS TO THE ENROLLEE TO S. 6016 23 1 CONFIRM THE DESIGNATION. THE ENROLLEE SHALL HAVE TWO WEEKS TO RESPOND TO 2 EACH SUCH REQUEST. IF THE ENROLLEE FAILS TO RESPOND TO THE SUPERINTEN- 3 DENT OF INSURANCE WITHIN THE SPECIFIED TIMEFRAME, THE SUPERINTENDENT OF 4 INSURANCE SHALL MAKE TWO WRITTEN REQUESTS TO THE HEALTH CARE PROVIDER TO 5 FILE AN EXTERNAL APPEAL ON HIS OR HER OWN BEHALF. THE HEALTH CARE 6 PROVIDER SHALL HAVE TWO WEEKS TO RESPOND TO EACH SUCH REQUEST. IF THE 7 HEALTH CARE PROVIDER DOES NOT RESPOND TO THE SUPERINTENDENT OF INSURANCE 8 REQUESTS WITHIN THE SPECIFIED TIMEFRAME, THE SUPERINTENDENT OF INSURANCE 9 SHALL REJECT THE APPEAL. IF THE HEALTH CARE PROVIDER RESPONDS TO THE 10 SUPERINTENDENT'S REQUESTS, PAYMENT FOR THE EXTERNAL APPEAL SHALL BE MADE 11 IN ACCORDANCE WITH PARAGRAPHS (B) AND (C) OF THIS SUBDIVISION. 12 S 43. The public health law is amended by adding a new section 4917 to 13 read as follows: 14 S 4917. HOLD HARMLESS. A HEALTH CARE PROVIDER REQUESTING AN EXTERNAL 15 APPEAL OF A CONCURRENT ADVERSE DETERMINATION, INCLUDING WHEN THE HEALTH 16 CARE PROVIDER REQUESTS AN EXTERNAL APPEAL AS THE ENROLLEE'S DESIGNEE, 17 SHALL NOT PURSUE REIMBURSEMENT FROM THE ENROLLEE FOR SERVICES DETERMINED 18 NOT MEDICALLY NECESSARY BY THE EXTERNAL APPEAL AGENT, EXCEPT TO COLLECT 19 A COPAYMENT. 20 S 44. Subdivision 2 of section 20 of chapter 451 of the laws of 2007, 21 amending the public health law, the social services law and the insur- 22 ance law relating to providing enhanced consumer and provider 23 protections, is amended to read as follows: 24 2. sections two, three and twelve of this act shall take effect on 25 January 1, 2008; provided, however, that subparagraph (iii) of paragraph 26 (1) of subsection (a) of section 3238 of the insurance law as added in 27 section twelve of this act shall expire and be deemed repealed December 28 31, [2009] 2011; 29 S 45. Intentionally omitted. 30 S 46. Intentionally omitted. 31 S 47. Intentionally omitted. 32 S 48. This act shall take effect January 1, 2010; provided, however, 33 that: 34 1. sections twenty and thirty-three of this act shall take effect 35 October 1, 2009, and shall apply to applications submitted after that 36 date, and shall not apply to applications submitted prior to such date 37 if such application is resubmitted in substantially similar form on or 38 after October 1, 2009; 39 2. provided, further, that the amendments to subsection (i) of section 40 3217-b of the insurance law made by section three of this act shall not 41 affect the repeal of such subsection and shall be deemed repealed there- 42 with; 43 3. provided, further, that the amendments to subsection (i) of section 44 4325 of the insurance law made by section nineteen of this act shall not 45 affect the repeal of such subsection and shall be deemed repealed there- 46 with; 47 4. provided, further, that the amendments to subdivision 5-d of 48 section 4406-c of the public health law made by section thirty-two of 49 this act shall not affect the repeal of such subdivision and shall be 50 deemed repealed therewith; 51 5. provided further that sections eight and forty-four of this act 52 shall take effect immediately; 53 6. provided further that section nine of this act shall apply to dates 54 of service on or after April 1, 2010; and 55 7. provided further that sections two, four, five, fifteen, sixteen 56 and seventeen of this act shall take effect January 1, 2011.