Bill Text: NY S08358 | 2023-2024 | General Assembly | Amended


Bill Title: Establishes the retail worker safety act requiring retail worker employers to develop and implement programs to prevent workplace violence; directs the department of labor to produce a model workplace violence prevention training program; requires employers to provide training on such programs; requires the installation of panic buttons at certain workplaces or wearable or mobile phone-based panic buttons to be provided.

Spectrum: Partisan Bill (Democrat 22-0)

Status: (Introduced) 2024-06-07 - SUBSTITUTED BY A8947C [S08358 Detail]

Download: New_York-2023-S08358-Amended.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                         8358--C
            Cal. No. 1055

                    IN SENATE

                                    January 22, 2024
                                       ___________

        Introduced  by  Sens.  RAMOS,  BRISPORT, CHU, CLEARE, COONEY, FERNANDEZ,
          GIANARIS, GONZALEZ, GOUNARDES, HARCKHAM, HINCHEY, HOYLMAN-SIGAL, JACK-
          SON, LIU, MAYER, RIVERA, SALAZAR, SERRANO, SKOUFIS, STAVISKY, WEBB  --
          read  twice  and  ordered printed, and when printed to be committed to
          the Committee on Labor -- committee discharged, bill amended,  ordered
          reprinted  as  amended  and recommitted to said committee -- committee
          discharged, bill amended, ordered reprinted as amended and recommitted
          to said committee -- reported favorably from said  committee,  ordered
          to  first  and  second report, ordered to a third reading, amended and
          ordered reprinted, retaining its place in the order of third reading

        AN ACT to amend the labor law, in relation to  requiring  retail  worker
          employers  to  develop  and  implement  programs  to prevent workplace
          violence

          The People of the State of New York, represented in Senate and  Assem-
        bly, do enact as follows:

     1    Section  1.  This  act  shall be known and may be cited as the "retail
     2  worker safety act".
     3    § 2. The labor law is amended by adding a new section 27-e to read  as
     4  follows:
     5    §  27-e.  Prevention of retail workplace violence. 1. Definitions. For
     6  the purposes of this section:
     7    a. "Employer" means any person, entity, business,  corporation,  part-
     8  nership, limited liability company, or an association employing at least
     9  ten  retail  employees.  The term shall not include the state, any poli-
    10  tical subdivision of the state, a public authority, or any other govern-
    11  mental agency or instrumentality.
    12    b. "Retail employee" means an employee working at a retail  store  for
    13  an employer.
    14    c.  "Workplace"  means  any location away from an employee's domicile,
    15  permanent or temporary, where an employee performs any work-related duty
    16  in the course of their employment by an employer.
    17    d. "Retail store" means a store that  sells  consumer  commodities  at
    18  retail  and  which  is  not  primarily  engaged  in the sale of food for
    19  consumption on the premises.

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD13440-12-4

        S. 8358--C                          2

     1    e. "Panic button" means a physical button that when pressed immediate-
     2  ly contacts the local 9-1-1  public  safety  answering  point  ("PSAP"),
     3  provides  that  PSAP  with employee location information, and dispatches
     4  local law enforcement to the workplace. A panic button may be  a  button
     5  that  is installed in an easily accessible location in the workplace, or
     6  a wearable or mobile phone-based button.
     7    2. Written workplace violence prevention policy.  The department shall
     8  create and publish a model retail workplace violence prevention guidance
     9  document and retail workplace violence prevention policy that  employers
    10  may  utilize in their adoption of a retail workplace violence prevention
    11  policy required by this section. Such model  retail  workplace  violence
    12  prevention  policy shall be publicly available and posted on the website
    13  of the department.
    14    a. Such model retail workplace violence prevention policy shall:
    15    (i) outline a list of factors or  situations  in  the  workplace  that
    16  might  place  retail  employees at risk of workplace violence, including
    17  but not limited to:
    18    (A) working late night or early morning hours;
    19    (B) exchanging money with the public;
    20    (C) working alone or in small numbers; and
    21    (D) uncontrolled access to the workplace.
    22    (ii) outline methods that employers may use to  prevent  incidents  of
    23  workplace violence, including but not limited to establishing and imple-
    24  menting reporting systems for incidents of workplace violence;
    25    (iii)  include information concerning the federal and state  statutory
    26  provisions concerning  violence  against  retail  workers  and  remedies
    27  available  to victims  of violence in the workplace and a statement that
    28  there may be applicable local laws; and
    29    (iv) clearly  state that retaliation against individuals who  complain
    30  of  workplace  violence  or the presence of factors or situations in the
    31  workplace that  might  place  retail  employees  at  risk  of  workplace
    32  violence,  or  who  testify or assist in any proceeding under the law is
    33  unlawful.
    34    b. Every employer shall adopt  the  model  retail  workplace  violence
    35  prevention policy promulgated pursuant to this subdivision, or establish
    36  a  workplace violence prevention policy that equals or exceeds the mini-
    37  mum  standards  provided  by  such  model  retail   workplace   violence
    38  prevention  policy.  Such  retail  workplace  violence prevention policy
    39  shall be provided to all employees in writing  upon  hire  and  annually
    40  thereafter pursuant to paragraph a of subdivision four of this section.
    41    3. Employee information and training.  a. The department, in consulta-
    42  tion  with  relevant  groups  as deemed necessary, shall produce a model
    43  workplace violence prevention training  program.  Every  employer  shall
    44  utilize  the model workplace violence prevention training program pursu-
    45  ant to this subdivision or establish  a  workplace  violence  prevention
    46  training  program  that equals or exceeds the minimum standards provided
    47  by such model training program. The department's model training  program
    48  shall be interactive and shall include, but not be limited to:
    49    (i) information on the requirements of this section;
    50    (ii)  examples  of  measures retail employees can use to protect them-
    51  selves when faced  with  workplace  violence  from  customers  or  other
    52  coworkers;
    53    (iii) de-escalation tactics;
    54    (iv) active shooter drills;
    55    (v) emergency procedures; and

        S. 8358--C                          3

     1    (vi)  instruction  on  the  use of security alarms, panic buttons, and
     2  other related emergency devices.
     3    b.  The  department  shall include information in such model workplace
     4  violence  prevention training program addressing conduct by  supervisors
     5  and  any  additional    responsibilities for such supervisors, including
     6  ways to address workplace specific emergency procedures, and training on
     7  areas of previous security problems.
     8    c. As part of this training, every employer shall communicate to  each
     9  employee  a  site-specific list of emergency exits and meeting places in
    10  case of emergency. Such workplace violence prevention training shall  be
    11  provided to all retail employees upon hire  and on an annual basis ther-
    12  eafter.
    13    4.  Notice  of  policy.  a.  Every employer shall provide their retail
    14  employees, in writing in English and in the language identified by  each
    15  employee as the primary language of such employee, at the time of hiring
    16  and  at  every  annual  workplace  violence prevention training provided
    17  pursuant to subdivision three of this section, a notice containing  such
    18  employer's  retail workplace violence prevention policy and the informa-
    19  tion presented at such employer's workplace violence prevention training
    20  program.
    21    b. The commissioner shall prepare templates of the model retail  work-
    22  place  violence  prevention  policy  created  and  published pursuant to
    23  subdivision two  of  this  section  and  the  model  workplace  violence
    24  prevention  training  program  produced pursuant to subdivision three of
    25  this section. The commissioner shall  determine,  in  their  discretion,
    26  which  languages to provide in addition to English, based on the size of
    27  the New York state population that speaks each language  and  any  other
    28  factor  that  the  commissioner  shall deem relevant. All such templates
    29  shall be made available to employers in such manner as determined by the
    30  commissioner.
    31    c. When an employee identifies as their primary  language  a  language
    32  for which a template is not available from the commissioner, the employ-
    33  er  shall  comply  with  this  subdivision by providing that employee an
    34  English-language notice.
    35    d. An employer shall not be penalized for errors or omissions  in  the
    36  non-English portions of any notice provided by the commissioner.
    37    5.  Panic  buttons.  a.  Every employer of five hundred or more retail
    38  employees nationwide shall provide access to  panic  buttons  throughout
    39  the  workplace  or workplaces; provided, however, if an employer chooses
    40  to utilize wearable or mobile phone-based panic buttons,  such  employer
    41  shall  be required to provide such panic buttons to each of such employ-
    42  er's retail employees.
    43    b. Mobile phone-based panic buttons may only be installed  on  employ-
    44  er-provided equipment, and wearable and mobile phone-based panic buttons
    45  shall  not  be  used  to  track employee locations except when the panic
    46  button is triggered.
    47    6. Rules and regulations. The commissioner shall adopt rules and regu-
    48  lations necessary to implement the  provisions of this section.
    49    7. Evaluation of policy. Beginning in the year  two  thousand  twenty-
    50  seven  and  every succeeding four years thereafter, the department shall
    51  evaluate, using the criteria within this  section,  the  impact  of  the
    52  current model retail workplace violence prevention guidance document and
    53  retail workplace violence prevention policy. Upon the completion of each
    54  evaluation  the  department  shall  update  the  model  retail workplace
    55  violence prevention guidance  document  and  retail  workplace  violence
    56  prevention policy as needed.

        S. 8358--C                          4

     1    § 3. This act shall take effect on the one hundred eightieth day after
     2  it  shall have become a law; provided that subdivision 5 of section 27-e
     3  of the labor law, as added by section two this act,  shall  take  effect
     4  January  1, 2027.  Effective immediately, the addition, amendment and/or
     5  repeal  of  any  rule  or regulation necessary for the implementation of
     6  this act on its effective date are authorized to be made  and  completed
     7  on or before such effective date.
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