Bill Text: CA AB329 | 2013-2014 | Regular Session | Amended
NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Ticket sellers: equitable online ticket buying process: sale or use of circumventing software.
Spectrum: Moderate Partisan Bill (Democrat 4-1)
Status: (Passed) 2013-09-23 - Chaptered by Secretary of State - Chapter 325, Statutes of 2013. [AB329 Detail]
Download: California-2013-AB329-Amended.html
Bill Title: Ticket sellers: equitable online ticket buying process: sale or use of circumventing software.
Spectrum: Moderate Partisan Bill (Democrat 4-1)
Status: (Passed) 2013-09-23 - Chaptered by Secretary of State - Chapter 325, Statutes of 2013. [AB329 Detail]
Download: California-2013-AB329-Amended.html
BILL NUMBER: AB 329 AMENDED BILL TEXT AMENDED IN ASSEMBLY MARCH 21, 2013 INTRODUCED BY Assembly Member Pan FEBRUARY 13, 2013 An act toamend Section 22500repeal and add Chapter 21 (commencing with Section 22500) of Division 8 of the Business and Professions Code, relating to ticketsellersissuers . LEGISLATIVE COUNSEL'S DIGEST AB 329, as amended, Pan. Ticketsellers.issuers and resale ticket agents. Existing law provides comprehensive regulation of ticket sellers, including requiring disclosure of specified information to consumers, maintaining records, and maintaining a permanent business address, among other provisions. Existing law provides that a violation of the laws regulating ticket sellers is a misdemeanor. This bill would repeal and revise these provisions to regulate ticket issuers and resale ticket agents, as defined, regarding, among other things, restrictions placed on the resale of event tickets, consumer protection requirements, and the imposition of civil penalties based on a violation of these provisions. The bill would further provide that a person who intentionally uses software to circumvent a measure on a ticket issuer's or resale ticket agent's website that is used to ensure an equitable ticket buying process is guilty of a misdemeanor. Because this bill would create a new crime, it would impose a state-mandated local program. The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement. This bill would provide that no reimbursement is required by this act for a specified reason.Existing law provides a comprehensive scheme for the regulation of ticket sellers and, among other things, requires ticket sellers, as defined, to have a permanent business address from which tickets may only be sold, to include that address in advertisements, and to be licensed, as specified.This bill would make technical, nonsubstantive changes to that provision.Vote: majority. Appropriation: no. Fiscal committee:noyes . State-mandated local program:noyes . THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS: SECTION 1. Chapter 21 (commencing with Section 22500) of Division 8 of the Business and Professions Code is repealed. SEC. 2. Chapter 21 (commencing with Section 22500) is added to Division 8 of the Business and Professions Code , to read: CHAPTER 21. TICKET ISSUERS AND RESALE TICKET AGENTS 22500. For purposes of this chapter: (a) "Event" means any concert, theatrical performance, sporting event, exhibition, show, or similar scheduled activity taking place in the state that is open to the general public, for which an admission fee is charged, and that is held in a venue accommodating more than 1,000 people, including, but not limited to, venues for which public funding has been provided for the construction, maintenance, or operation of the venue or any infrastructure related thereto or that are located on property owned by a municipality or other government entity. (b) "Event ticket" means any physical, electronic, or other form of a certificate, document, voucher, token, or other evidence indicating that the bearer, possessor, or person entitled to possession through purchase or otherwise has either a revocable or irrevocable right, privilege, or license to enter an event venue or occupy a particular seat or area in a venue with respect to one or more events or an entitlement to purchase that right, privilege, or license with respect to one or more future events. (c) "Person" means any natural person, partnership, corporation, association, or other legal entity. (d) "Public funding" means the provision by the state, any county, city and county, municipality, or other subdivision of the state, or by any local development corporation or similar instrumentality whose creation was authorized by the state or by any county, city and county, municipality, or other subdivision of the state, of funding, grants, payments, or financial support, including the use of public funds through or from the use of the issuance of tax-exempt bonds, payments in lieu of taxes, property tax abatements, lotteries, sales taxes, or levies on parking, hotels, alcohol, car rentals, cigarettes, or other goods or services. (e) "Resale" includes any form of transfer or alienation, or offering for transfer or alienation, of possession or entitlement to possession of an event ticket from one person to another, with or without consideration, whether in person or by means of telephone, mail, delivery service, facsimile, internet, e-mail, or other electronic means. "Resale" shall not include the initial sale of an event ticket by a ticket issuer. (f) "Resale ticket agent" means any person engaging in the resale of tickets or any person providing a physical or electronic marketplace for the sale or resale of event tickets by other persons. A "resale ticket agent" shall not include a person who resells no more than 80 event tickets in any 12-month period. (g) "Ticket issuer" means any person that makes event tickets available, directly or indirectly for initial sale, to the general public, and may include the operator of a venue, the sponsor or promoter of an event, a sports team participating in an event or a league whose teams are participating in an event, a theater company, musical group, or similar participant in an event, or an agent of any such person. "Ticket issuer" shall not include a person involved in, or facilitating, event ticket resale, an officially appointed agent of an air carrier, ocean carrier, or motor coach carrier who purchases or sells tickets in conjunction with a tour package accomplished through a primary event promoter or his or her agent by written agreement, or a nonprofit charitable organization that is exempt from tax under Section 501(c)(3) of the Internal Revenue Code. (h) "Venue" means the theater, stadium, field, hall, or other facility where an event takes place. 22501. (a) Except as otherwise provided in this chapter, it shall be unlawful for any ticket issuer to do any of the following: (1) Prohibit or restrict the resale or offering for resale of an event ticket by a lawful possessor thereof. (2) Purport to impose license or contractual terms on the initial sale of event tickets that prohibit resale of the event ticket, including, but not limited to, terms printed on the back of a physical event ticket, or that restrict the price or other terms and conditions under which an event ticket may be resold or transferred. (3) Require the purchaser of an event ticket, whether for a single event or for a series or season of events, to agree not to resell the event ticket, or to resell the event ticket only through a specific means approved by the ticket issuer. (4) Bring legal action based on an unlawful prohibition or restriction on the resale of an event ticket against any of the following: (A) A purchaser who resells or offers to resell an event ticket without permission of the ticket issuer or in violation of a restriction purportedly imposed by the ticket issuer. (B) A person or persons who facilitate or provide services for the resale of event tickets without the permission of the ticket issuer or in violation of a restriction purportedly imposed by the ticket issuer. (C) An operator of a physical or electronic marketplace in which an event ticket is offered for resale without the permission of the ticket issuer or in violation of a restriction purportedly imposed by the ticket issuer. (4) Impose a penalty on a ticket purchaser that resells or offers to resell an event ticket without permission of the ticket issuer or in violation of a restriction purportedly imposed by the ticket issuer or treat that ticket purchaser in any material way less favorably than a similarly situated ticket purchaser that does not resell or offer to resell an event ticket or that complies with any resale restrictions purportedly imposed by the ticket issuer. (5) Employ technological means for the purpose, or with the foreseeable effect of, prohibiting or restricting the resale of event tickets, including, but not limited to, issuing event tickets in an electronic form that is not readily transferrable to a subsequent purchaser or conditioning entry into the venue on presentation of a token, like the original purchaser's credit card or state-issued identification card, that cannot be readily transferred to a subsequent purchaser. (6) Seek to limit or restrict the price, or to impose a minimum or maximum price, at which an event ticket may be resold. (b) Except as otherwise provided in this chapter, it shall be unlawful for a resale ticket agent or ticket issuer to fail to meet the requirements of Section 22503. 22502. (a) A resale ticket agent or ticket issuer shall maintain a toll-free telephone number for complaints and inquiries regarding its activities in the sale or resale of event tickets. (b) A resale ticket agent or ticket issuer shall implement and reasonably publicize a standard refund policy that meets the minimum standards stated in subdivision (c). (c) A standard refund policy shall do the following: (1) Provide a consumer who purchases an event ticket a full refund if the event is canceled before the scheduled occurrence of the event and is not rescheduled, the event ticket received by the purchaser is counterfeited, the event ticket is canceled by the ticket issuer for nonpayment by the original purchaser or for any reason other than an act or omission of the consumer, the event ticket materially, and to the detriment of the consumer, fails to conform to the description provided by the seller or reseller, or the event ticket was not delivered to the consumer prior to the occurrence of the event, unless the failure of delivery was due to any act or omission of the consumer. (2) Include in a full refund the full price paid by the consumer for the event ticket, together with any fees charged in connection with that purchase, including, but not limited to, convenience fees, processing fees, at-home printing charges, shipping and handling charges, and delivery fees. (d) A standard refund policy may condition entitlement to a refund upon timely return of the event ticket purchased and may include reasonable safeguards against abuse of the policy. (e) Nothing in this section shall be construed to prohibit any person subject to this section from implementing consumer protection policies that exceed the minimum standards set forth in this section and that are otherwise in compliance with this chapter. 22503. (a) (1) A resale agent or ticket issuer that violates this chapter shall be subject to a civil action brought in the name of the people of the State of California by the Attorney General. The civil action may either enjoin further violation of this chapter by the defendant or impose a civil penalty, not to exceed one hundred thousand dollars ($100,000), in a amount equal to the greater of the actual monetary loss suffered by those residents of the state or an amount determined under paragraph (2). Payment of the civil penalty shall be made pursuant to the provisions of subdivision (c) of Section 17206. (2) The amount of damages determined under this paragraph shall be calculated by multiplying the number of violations of this chapter by an amount not greater than one hundred dollars ($100). For the purposes this section, each ticket sold or offered for sale in violation of this chapter shall constitute a separate violation. (3) Notwithstanding the civil penalty limitation in paragraph (1), a court may increase a civil penalty to an amount equal to not more than three times the amount otherwise available under this subdivision if the defendant was previously found to have violated this chapter in a civil action. (b) In the case of a successful action under subdivision (a), a court, in its discretion, may award the costs of the action and reasonable attorney's fees. (c) Any claim made under this section shall be filed with a court of competent jurisdiction within two calendar years after the violation. 22504. A person who intentionally uses or sells software to circumvent a security measure, an access control system, or other control or measure on a ticket issuer's or resale ticket agent's Internet Web site that is used to ensure an equitable ticket buying process, is guilty of a misdemeanor. 22505. Nothing in this chapter shall be interpreted to invalidate restrictions on the resale of event tickets imposed by either: (a) Sponsors or promoters of events intended solely to benefit charitable endeavors for which all event tickets are distributed free of charge. (b) Nonprofit education institutions with respect to athletic events involving athletes or teams of those institutions, to the extent the restrictions apply to event tickets initially distributed to students, faculty, staff members, or alumni without charge or to members of a bona fide booster organization consisting of those making substantial financial contributions to the institution. 22506. The Department of Consumer Affairs may issue regulations to implement the provisions of this chapter, including, but not limited to, regulations that do both the following: (a) Prescribe allowable methods for marking of public sales tickets, including, but not limited to, the marking of event tickets that are not tangible. (b) Define categories of persons otherwise subject to this section who are temporarily or indefinitely excluded from the provisions of this chapter, or against whom the Attorney General determines to forebear from enforcement of the chapter in whole or in part, if the Attorney General determines the activities of those persons have a relatively insignificant impact on commerce in event tickets. 22507. A ticket seller shall maintain records of ticket sales, deposits, and refunds. 22508. Nothing in this chapter prohibits any local agency from imposing any local fees or taxes. SEC. 3. No reimbursement is required by this act pursuant to Section 6 of Article XIII B of the California Constitution because the only costs that may be incurred by a local agency or school district will be incurred because this act creates a new crime or infraction, eliminates a crime or infraction, or changes the penalty for a crime or infraction, within the meaning of Section 17556 of the Government Code, or changes the definition of a crime within the meaning of Section 6 of Article XIII B of the California Constitution.SECTION 1.Section 22500 of the Business and Professions Code is amended to read: 22500. (a) A ticket seller shall have a permanent business address from which tickets may only be sold and that address shall be included in any advertisement or solicitation, and shall be duly licensed as may be required by a local jurisdiction. (b) A violation of this section shall constitute a misdemeanor punishable by imprisonment in a county jail not exceeding six months, or by fine not exceeding two thousand five hundred dollars ($2,500), or by both. (c) A person who engages, has engaged, or proposes to engage in a violation of this section shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation, which may be assessed and recovered in a civil action brought in the name of the people of the State of California by the Attorney General, or a district attorney, or a city attorney of a city having a population in excess of 750,000, and, with the consent of the district attorney, by a city prosecutor in any city, county, or city and county having a full-time prosecutor in any court of competent jurisdiction. Payment of the civil penalty shall be made pursuant to the provisions of subdivision (b) of Section 17206. For the purposes of this section, each ticket sold or offered for sale in violation of this section shall constitute a separate violation. The remedies provided by this section are cumulative to each other and to the remedies or penalties available under all of the other laws of this state.