Bill Text: FL S0408 | 2011 | Regular Session | Comm Sub
NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Property and Casualty Insurance
Spectrum: Bipartisan Bill
Status: (Engrossed - Dead) 2011-05-05 - Amendment(s) to House amendment(s) failed (345548, 499748, 975732) -SJ 976, 1001 [S0408 Detail]
Download: Florida-2011-S0408-Comm_Sub.html
Bill Title: Property and Casualty Insurance
Spectrum: Bipartisan Bill
Status: (Engrossed - Dead) 2011-05-05 - Amendment(s) to House amendment(s) failed (345548, 499748, 975732) -SJ 976, 1001 [S0408 Detail]
Download: Florida-2011-S0408-Comm_Sub.html
Florida Senate - 2011 CS for CS for CS for SB 408 By the Committees on Rules; Budget Subcommittee on General Government Appropriations; and Banking and Insurance; and Senators Richter and Hays 595-03920-11 2011408c3 1 A bill to be entitled 2 An act relating to property and casualty insurance; 3 amending s. 215.555, F.S.; revising the definition of 4 “losses,” relating to the Florida Hurricane 5 Catastrophe Fund, to exclude certain losses; providing 6 applicability; amending s. 215.5595, F.S.; authorizing 7 an insurer to renegotiate the terms a surplus note 8 issued before a certain date; providing limitations; 9 amending s. 624.407, F.S.; revising the amount of 10 surplus funds required for domestic insurers applying 11 for a certificate of authority after a certain date; 12 amending s. 624.408, F.S.; revising the minimum 13 surplus that must be maintained by certain insurers; 14 authorizing the Office of Insurance Regulation to 15 reduce the surplus requirement under specified 16 circumstances; amending s. 624.4095, F.S.; excluding 17 certain premiums for federal multiple-peril crop 18 insurance from calculations for an insurer’s gross 19 writing ratio; requiring insurers to disclose the 20 gross written premiums for federal multiple-peril crop 21 insurance in a financial statement; amending s. 22 624.424, F.S.; revising the frequency that an insurer 23 may use the same accountant or partner to prepare an 24 annual audited financial report; amending s. 626.854, 25 F.S.; providing limitations on the amount of 26 compensation that may be received by a public adjuster 27 for a reopened or supplemental claim; providing 28 statements that may be considered deceptive or 29 misleading if made in any public adjuster’s 30 advertisement or solicitation; providing a definition 31 for the term “written advertisement”; requiring that a 32 disclaimer be included in any public adjuster’s 33 written advertisement; providing requirements for such 34 disclaimer; requiring certain persons who act on 35 behalf of an insurer to provide notice to the insurer, 36 claimant, public adjuster, or legal representative for 37 an onsite inspection of the insured property; 38 authorizing the insured or claimant to deny access to 39 the property if notice is not provided; requiring the 40 public adjuster to ensure prompt notice of certain 41 property loss claims; providing that an insurer be 42 allowed to interview the insured directly about the 43 loss claim; prohibiting the insurer from obstructing 44 or preventing the public adjuster from communicating 45 with the insured; requiring that the insurer 46 communicate with the public adjuster in an effort to 47 reach an agreement as to the scope of the covered loss 48 under the insurance policy; prohibiting a public 49 adjuster from restricting or preventing persons acting 50 on behalf of the insured from having reasonable access 51 to the insured or the insured’s property; prohibiting 52 a public adjuster from restricting or preventing the 53 insured’s adjuster from having reasonable access to or 54 inspecting the insured’s property; authorizing the 55 insured’s adjuster to be present for the inspection; 56 prohibiting a licensed contractor or subcontractor 57 from adjusting a claim on behalf of an insured if such 58 contractor or subcontractor is not a licensed public 59 adjuster; providing an exception; amending s. 60 626.8651, F.S.; requiring that a public adjuster 61 apprentice complete a minimum number of hours of 62 continuing education to qualify for licensure; 63 amending s. 626.8796, F.S.; providing requirements for 64 a public adjuster contract; creating s. 626.70132, 65 F.S.; requiring that notice of a claim, supplemental 66 claim, or reopened claim be given to the insurer 67 within a specified period after a windstorm or 68 hurricane occurs; providing a definition for the terms 69 “supplemental claim” or “reopened claim”; providing 70 applicability; repealing s. 627.0613(4), F.S., 71 relating to the requirement that the consumer advocate 72 for the Chief Financial Officer prepare an annual 73 report card for each personal residential property 74 insurer; amending s. 627.062, F.S.; requiring that the 75 office issue an approval rather than a notice of 76 intent to approve following its approval of a file and 77 use filing; authorizing the office to disapprove a 78 rate filing because the coverage is inadequate or the 79 insurer charges a higher premium due to certain 80 discriminatory factors; extending the expiration date 81 for making a “file and use” filing; prohibiting the 82 Office of Insurance Regulation from, directly or 83 indirectly, impeding the right of an insurer to 84 acquire policyholders, advertise or appoint agents, or 85 regulate agent commissions; revising the information 86 that must be included in a rate filing relating to 87 certain reinsurance or financing products; deleting a 88 provision that prohibited an insurer from making 89 certain rate filings within a certain period of time 90 after a rate increase; deleting a provision 91 prohibiting an insurer from filing for a rate increase 92 within 6 months after it makes certain rate filings; 93 deleting obsolete provisions relating to legislation 94 enacted during the 2003 Special Session D of the 95 Legislature; providing for the submission of 96 additional or supplementary information pursuant to a 97 rate filing; amending s. 627.0629, F.S.; deleting 98 obsolete provisions; deleting a requirement that the 99 Office of Insurance Regulation propose a method for 100 establishing discounts, debits, credits, and other 101 rate differentials for hurricane mitigation by a 102 certain date; requiring the Financial Services 103 Commission to adopt rules relating to such debits by a 104 certain date; deleting a provision that prohibits an 105 insurer from including an expense or profit load in 106 the cost of reinsurance to replace the Temporary 107 Increase in Coverage Limits; conforming provisions to 108 changes made by the act; amending s. 627.351, F.S.; 109 renaming the “Citizens Property Insurance Corporation” 110 as the “Taxpayer-Funded Property Insurance 111 Corporation”; requiring policies issued by the 112 corporation to include a provision that prohibits 113 policyholders from engaging the services of a public 114 adjuster until after the corporation has tendered an 115 offer; limiting an adjuster’s fee for a claim against 116 the corporation; renaming the “high-risk account” as 117 the “coastal account”; revising the conditions under 118 which the Citizens policyholder surcharge may be 119 imposed; providing that members of the Citizens 120 Property Insurance Corporation Board of Governors are 121 not prohibited from practicing in a certain profession 122 if not prohibited by law or ordinance; limiting 123 coverage for damage from sinkholes after a certain 124 date and providing that the corporation must require 125 repair of the property as a condition of any payment; 126 prohibiting board members from voting on certain 127 measures; exempting sinkhole coverage from the 128 corporation’s annual rate increase requirements; 129 deleting a requirement that the board reduce the 130 boundaries of certain high-risk areas eligible for 131 wind-only coverages under certain circumstances; 132 amending s. 627.3511, F.S.; conforming provisions to 133 changes made by the act; amending s. 627.4133, F.S.; 134 revising the requirements for providing an insured 135 with notice of nonrenewal, cancellation, or 136 termination of personal lines or commercial 137 residential property insurance; authorizing an insurer 138 to cancel policies after 45 days’ notice if the Office 139 of Insurance Regulation determines that the 140 cancellation of policies is necessary to protect the 141 interests of the public or policyholders; authorizing 142 the Office of Insurance Regulation to place an insurer 143 under administrative supervision or appoint a receiver 144 upon the consent of the insurer under certain 145 circumstances; creating s. 627.43141, F.S.; providing 146 definitions; requiring the delivery of a “Notice of 147 Change in Policy Terms” under certain circumstances; 148 specifying requirements for such notice; specifying 149 actions constituting proof of notice; authorizing 150 policy renewals to contain a change in policy terms; 151 providing that receipt of payment by an insurer is 152 deemed acceptance of new policy terms by an insured; 153 providing that the original policy remains in effect 154 until the occurrence of specified events if an insurer 155 fails to provide notice; providing intent; amending s. 156 627.7011, F.S.; requiring the insurer to pay the 157 actual cash value of an insured loss for a dwelling, 158 less any applicable deductible; requiring a 159 policyholder to enter into a contract for the 160 performance of building and structural repairs unless 161 waived by the insurer; restricting insurers and 162 contractors from requiring advance payments for 163 repairs and expenses; requiring the insurer to offer 164 coverage under which the insurer is obligated to pay 165 replacement costs; authorizing the insurer to offer 166 coverage that limits the initial payment for personal 167 property to the actual cash value of the property to 168 be replaced and to require the insured to provide 169 receipts for purchases; requiring the insurer to 170 provide notice of this process in the insurance 171 contract; prohibiting an insurer from requiring the 172 insured to advance payment; amending s. 627.70131, 173 F.S.; specifying application of certain time periods 174 to initial or supplemental property insurance claim 175 notices and payments; providing legislative findings 176 with respect to 2005 statutory changes relating to 177 sinkhole insurance coverage and statutory changes in 178 this act; amending s. 627.706, F.S.; authorizing an 179 insurer to limit coverage for catastrophic ground 180 cover collapse to the principal building and to have 181 discretion to provide additional coverage; allowing 182 the deductible to include costs relating to an 183 investigation of whether sinkhole activity is present; 184 revising definitions; defining the term “structural 185 damage”; providing an insurer with discretion to 186 provide a policyholder with an opportunity to purchase 187 an endorsement to sinkhole coverage; placing a 2-year 188 statute of repose on claims for sinkhole coverage; 189 amending s. 627.7061, F.S.; conforming provisions to 190 changes made by the act; repealing s. 627.7065, F.S., 191 relating to the establishment of a sinkhole database; 192 amending s. 627.707, F.S.; revising provisions 193 relating to the investigation of sinkholes by 194 insurers; deleting a requirement that the insurer 195 provide a policyholder with a statement regarding 196 testing for sinkhole activity; providing a time 197 limitation for demanding sinkhole testing by a 198 policyholder and entering into a contract for repairs; 199 requiring all repairs to be completed within a certain 200 time; providing exceptions; providing a criminal 201 penalty on a policyholder for accepting rebates from 202 persons performing repairs; amending s. 627.7073, 203 F.S.; revising provisions relating to inspection 204 reports; providing that the presumption that the 205 report is correct shifts the burden of proof; revising 206 the reports that an insurer must file with the clerk 207 of the court; requiring the policyholder to file 208 certain reports as a precondition to accepting 209 payment; requiring the professional engineer 210 responsible for monitoring sinkhole repairs to issue a 211 report and certification to the property owner and 212 file such report with the court; providing that the 213 act does not create liability for an insurer based on 214 a representation or certification by the engineer; 215 amending s. 627.7074, F.S.; revising provisions 216 relating to neutral evaluation; requiring evaluation 217 in order to make certain determinations; requiring 218 that the neutral evaluator be allowed access to 219 structures being evaluated; providing grounds for 220 disqualifying an evaluator; allowing the Department of 221 Financial Services to appoint an evaluator if the 222 parties cannot come to agreement; revising the 223 timeframes for scheduling a neutral evaluation 224 conference; authorizing an evaluator to enlist another 225 evaluator or other professionals; providing a time 226 certain for issuing a report; providing that certain 227 information is confidential; revising provisions 228 relating to compliance with the evaluator’s 229 recommendations; providing that the evaluator is an 230 agent of the department for the purposes of immunity 231 from suit; requiring the department to adopt rules; 232 amending s. 627.711, F.S.; deleting the requirement 233 that the insurer pay for verification of a uniform 234 mitigation verification form that the insurer 235 requires; amending s. 627.712, F.S.; conforming 236 provisions to changes made by the act; providing 237 effective dates. 238 239 Be It Enacted by the Legislature of the State of Florida: 240 241 Section 1. Effective June 1, 2011, paragraph (d) of 242 subsection (2) of section 215.555, Florida Statutes, is amended 243 to read 244 215.555 Florida Hurricane Catastrophe Fund.— 245 (2) DEFINITIONS.—As used in this section: 246 (d) “Losses” means alldirectincurred losses under covered 247 policies, includingwhich shall include losses foradditional 248 living expenses not to exceed 40 percent of the insured value of 249 a residential structure or its contents and amounts paid as fees 250 on behalf of or inuring to the benefit of a policyholdershall251exclude loss adjustment expenses. The term“Losses”does not 252 include: 253 1. Losses for fair rental value, loss of rent or rental 254 income, or business interruption losses; 255 2. Losses under liability coverages; 256 3. Property losses that are proximately caused by any peril 257 other than a covered event, including, but not limited to, fire, 258 theft, flood or rising water, or windstorm that does not 259 constitute a covered event; 260 4. Amounts paid as the result of a voluntary expansion of 261 coverage by the insurer, including, but not limited to, a waiver 262 of an applicable deductible; 263 5. Amounts paid to reimburse a policyholder for condominium 264 association or homeowners’ association loss assessments or under 265 similar coverages for contractual liabilities; 266 6. Amounts paid as bad faith awards, punitive damage 267 awards, or other court-imposed fines, sanctions, or penalties; 268 7. Amounts in excess of the coverage limits under the 269 covered policy; or 270 8. Allocated or unallocated loss adjustment expenses. 271 Section 2. The amendment to s. 215.555, Florida Statutes, 272 made by this act applies first to the Florida Hurricane 273 Catastrophe Fund reimbursement contract that takes effect June 274 1, 2011. 275 Section 3. Subsection (12) is added to section 215.5595, 276 Florida Statutes, to read: 277 215.5595 Insurance Capital Build-Up Incentive Program.— 278 (12) The insurer may request that the board renegotiate the 279 terms of any surplus note issued under this section before 280 January 1, 2011. The request must be submitted to the board by 281 January 1, 2012. If the insurer agrees to accelerate the payment 282 period of the note by at least 5 years, the board must agree to 283 exempt the insurer from the premium-to-surplus ratios required 284 under paragraph (2)(d). If the insurer agrees to an acceleration 285 of the payment period for less than 5 years, the board may, 286 after consultation with the Office of Insurance Regulation, 287 agree to an appropriate revision of the premium-to-surplus 288 ratios required under paragraph (2)(d) for the remaining term of 289 the note if the revised ratios are not lower than a minimum 290 writing ratio of net premium to surplus of at least 1 to 1 and, 291 alternatively, a minimum writing ratio of gross premium to 292 surplus of at least 3 to 1. 293 Section 4. Section 624.407, Florida Statutes, is amended to 294 read: 295 624.407 SurplusCapitalfunds required; new insurers.— 296 (1) To receive authority to transact any one kind or 297 combinations of kinds of insurance, as defined in part V of this 298 chapter, an insurer applying for its original certificate of 299 authority in this state after November 10, 1993,the effective300date of this sectionshall possess surplus funds as to 301 policyholders at leastnot less thanthe greater of: 302 (a)Five million dollarsFor a property and casualty 303 insurer, $5 million, or $2.5 million for any other insurer; 304 (b) For life insurers, 4 percent of the insurer’s total 305 liabilities; 306 (c) For life and health insurers, 4 percent of the 307 insurer’s total liabilities, plus 6 percent of the insurer’s 308 liabilities relative to health insurance;or309 (d) For all insurers other than life insurers and life and 310 health insurers, 10 percent of the insurer’s total liabilities; 311 or 312 (e) Notwithstanding paragraph (a) or paragraph (d), for a 313 domestic insurer that transacts residential property insurance 314 and is: 315 1. Not a wholly owned subsidiary of an insurer domiciled in 316 any other state, $15 million. 317 2.however, a domestic insurer that transacts residential318property insurance and isA wholly owned subsidiary of an 319 insurer domiciled in any other state,shall possess surplus as320to policyholders of atleast$50 million. 321 (2) Notwithstanding subsection (1), a new insurer may not 322 be required, but no insurer shall be required under this323subsectionto have surplus as to policyholders greater than $100 324 million. 325 (3)(2)The requirements of this section shall be based upon 326 all the kinds of insurance actually transacted or to be 327 transacted by the insurer in any and all areas in which it 328 operates, whether or not only a portion of such kinds of 329 insurance areto betransacted in this state. 330 (4)(3)As to surplus funds as to policyholders required for 331 qualification to transact one or more kinds of insurance, 332 domestic mutual insurers are governed by chapter 628, and 333 domestic reciprocal insurers are governed by chapter 629. 334 (5)(4)For the purposes of this section, liabilities do 335shallnot include liabilities required under s. 625.041(4). For 336 purposes of computing minimum surplus funds as to policyholders 337 pursuant to s. 625.305(1), liabilitiesshallinclude liabilities 338 required under s. 625.041(4). 339 (6)(5)The provisions of this section, as amended by 340 chapter 89-360, Laws of Floridathis act,shallapply only to 341 insurers applying for a certificate of authority on or after 342 October 1, 1989the effective date of this act. 343 Section 5. Section 624.408, Florida Statutes, is amended to 344 read: 345 624.408 Surplus fundsas to policyholdersrequired; current 346new and existinginsurers.— 347 (1)(a)To maintain a certificate of authority to transact 348 any one kind or combinations of kinds of insurance, as defined 349 in part V of this chapter, an insurer in this state mustshall350 at all times maintain surplus funds as to policyholders at least 351not less thanthe greater of: 352 (a)1.Except as provided in paragraphs (e),(f), and (g) 353subparagraph 5. and paragraph (b), $1.5 million.;354 (b)2.For life insurers, 4 percent of the insurer’s total 355 liabilities.;356 (c)3.For life and health insurers, 4 percent of the 357 insurer’s total liabilities plus 6 percent of the insurer’s 358 liabilities relative to health insurance.; or359 (d)4.For all insurers other than mortgage guaranty 360 insurers, life insurers, and life and health insurers, 10 361 percent of the insurer’s total liabilities. 362 (e)5.For property and casualty insurers, $4 million, 363 except for property and casualty insurers authorized to 364 underwrite any line of residential property insurance. 365 (f)(b)For residentialanyproperty insurers notand366casualty insurerholding a certificate of authority before July 367 1, 2011on December 1, 1993, $15 million.the368 (g) For residential property insurers holding a certificate 369 of authority before July 1, 2011, and until June 30, 2016, $5 370 million; on or after July 1, 2016, and until June 30, 2021, $10 371 million; on or after July 1, 2021, $15 million. The office may 372 reduce this surplus requirement if the insurer is not writing 373 new business, has premiums in force of less than $1 million per 374 year in residential property insurance, or is a mutual insurance 375 company.following amounts apply instead of the $4 million376required by subparagraph (a)5.:3771.On December 31, 2001, and until December 30, 2002, $3378million.3792.On December 31, 2002, and until December 30, 2003, $3.25380million.3813.On December 31, 2003, and until December 30, 2004, $3.6382million.3834.On December 31, 2004, and thereafter, $4 million.384 (2) For purposes of this section, liabilities doshallnot 385 include liabilities required under s. 625.041(4). For purposes 386 of computing minimum surplus as to policyholders pursuant to s. 387 625.305(1), liabilitiesshallinclude liabilities required under 388 s. 625.041(4). 389 (3) This section does not require anNoinsurershall be390required under this sectionto have surplus as to policyholders 391 greater than $100 million. 392 (4) A mortgage guaranty insurer shall maintain a minimum 393 surplus as required by s. 635.042. 394 Section 6. Subsection (7) is added to section 624.4095, 395 Florida Statutes, to read: 396 624.4095 Premiums written; restrictions.— 397 (7) For the purposes of this section and ss. 624.407 and 398 624.408, with respect to capital and surplus requirements, gross 399 written premiums for federal multiple-peril crop insurance which 400 are ceded to the Federal Crop Insurance Corporation or 401 authorized reinsurers may not be included in the calculation of 402 an insurer’s gross writing ratio. The liabilities for ceded 403 reinsurance premiums payable for federal multiple-peril crop 404 insurance ceded to the Federal Crop Insurance Corporation and 405 authorized reinsurers shall be netted against the asset for 406 amounts recoverable from reinsurers. Each insurer that writes 407 other insurance products together with federal multiple-peril 408 crop insurance must disclose in the notes to its annual and 409 quarterly financial statements, or in a supplement to those 410 statements, the gross written premiums for federal multiple 411 peril crop insurance. 412 Section 7. Paragraph (d) of subsection (8) of section 413 624.424, Florida Statutes, is amended to read: 414 624.424 Annual statement and other information.— 415 (8) 416 (d) An insurer may not use the same accountant or partner 417 of an accounting firm responsible for preparing the report 418 required by this subsection for more than 57consecutive years. 419 Following this period, the insurer may not use such accountant 420 or partner for a period of 52years, but may use another 421 accountant or partner of the same firm. An insurer may request 422 the office to waive this prohibition based upon an unusual 423 hardship to the insurer and a determination that the accountant 424 is exercising independent judgment that is not unduly influenced 425 by the insurer considering such factors as the number of 426 partners, expertise of the partners or the number of insurance 427 clients of the accounting firm; the premium volume of the 428 insurer; and the number of jurisdictions in which the insurer 429 transacts business. 430 Section 8. Effective June 1, 2011, subsection (11) of 431 section 626.854, Florida Statutes, is amended to read: 432 626.854 “Public adjuster” defined; prohibitions.—The 433 Legislature finds that it is necessary for the protection of the 434 public to regulate public insurance adjusters and to prevent the 435 unauthorized practice of law. 436 (11)(a) If a public adjuster enters into a contract with an 437 insured or claimant to reopen a claim ortofile a supplemental 438 claim that seeks additional payments for a claim that has been 439 previously paid in part or in full or settled by the insurer, 440 the public adjuster may not charge, agree to, or accept any 441 compensation, payment, commission, fee, or other thing of value 442 based on a previous settlement or previous claim payments by the 443 insurer for the same cause of loss. The charge, compensation, 444 payment, commission, fee, or other thing of value mustmaybe 445 based only on the claim payments or settlement obtained through 446 the work of the public adjuster after entering into the contract 447 with the insured or claimant. Compensation for the reopened or 448 supplemental claim may not exceed 20 percent of the reopened or 449 supplemental claim payment. The contracts described in this 450 paragraph are not subject to the limitations in paragraph (b). 451 (b) A public adjuster may not charge, agree to, or accept 452 any compensation, payment, commission, fee, or other thing of 453 value in excess of: 454 1. Ten percent of the amount of insurance claim payments 455 made by the insurer for claims based on events that are the 456 subject of a declaration of a state of emergency by the 457 Governor. This provision applies to claims made during the 458period of 1year after the declaration of emergency. After that 459 year, the limitations in subparagraph 2. apply. 460 2. Twenty percent of the amount ofall otherinsurance 461 claim payments made by the insurer for claims that are not based 462 on events that are the subject of a declaration of a state of 463 emergency by the Governor. 464 465 The provisions of subsections (5)-(13) apply only to residential 466 property insurance policies and condominium association policies 467 as defined in s. 718.111(11). 468 Section 9. Effective January 1, 2012, section 626.854, 469 Florida Statutes, as amended by this act, is amended to read: 470 626.854 “Public adjuster” defined; prohibitions.—The 471 Legislature finds that it is necessary for the protection of the 472 public to regulate public insurance adjusters and to prevent the 473 unauthorized practice of law. 474 (1) A “public adjuster” is any person, except a duly 475 licensed attorney at law as exempted underhereinafter ins. 476 626.860provided, who, for money, commission, or any other thing 477 of value, prepares, completes, or files an insurance claim form 478 for an insured or third-party claimant or who, for money, 479 commission, or any other thing of value, actsor aids in any480manneron behalf of, or aids an insured or third-party claimant 481 in negotiating for or effecting the settlement of a claim or 482 claims for loss or damage covered by an insurance contract or 483 who advertises for employment as an adjuster of such claims. The 484 term, andalso includes any person who, for money, commission, 485 or any other thing of value, solicits, investigates, or adjusts 486 such claims on behalf of aany suchpublic adjuster. 487 (2) This definition does not apply to: 488 (a) A licensed health care provider or employee thereof who 489 prepares or files a health insurance claim form on behalf of a 490 patient. 491 (b) A person who files a health claim on behalf of another 492 and does so without compensation. 493 (3) A public adjuster may not give legal advice or. A494public adjuster may notact on behalf of or aid any person in 495 negotiating or settling a claim relating to bodily injury, 496 death, or noneconomic damages. 497 (4) For purposes of this section, the term “insured” 498 includes only the policyholder and any beneficiaries named or 499 similarly identified in the policy. 500 (5) A public adjuster may not directly or indirectly 501 through any other person or entity solicit an insured or 502 claimant by any means except on Monday through Saturday of each 503 week and only between the hours of 8 a.m. and 8 p.m. on those 504 days. 505 (6) A public adjuster may not directly or indirectly 506 through any other person or entity initiate contact or engage in 507 face-to-face or telephonic solicitation or enter into a contract 508 with any insured or claimant under an insurance policy until at 509 least 48 hours after the occurrence of an event that may be the 510 subject of a claim under the insurance policy unless contact is 511 initiated by the insured or claimant. 512 (7) An insured or claimant may cancel a public adjuster’s 513 contract to adjust a claim without penalty or obligation within 514 3 business days after the date on which the contract is executed 515 or within 3 business days after the date on which the insured or 516 claimant has notified the insurer of the claim, by phone or in 517 writing, whichever is later. The public adjuster’s contract must 518shalldisclose to the insured or claimant his or her right to 519 cancel the contract and advise the insured or claimant that 520 notice of cancellation must be submitted in writing and sent by 521 certified mail, return receipt requested, or other form of 522 mailing thatwhichprovides proof thereof, to the public 523 adjuster at the address specified in the contract; provided, 524 during any state of emergency as declared by the Governor and 525 fora period of1 year after the date of loss, the insured or 526 claimant hasshall have5 business days after the date on which 527 the contract is executed to cancel a public adjuster’s contract. 528 (8) It is an unfair and deceptive insurance trade practice 529 pursuant to s. 626.9541 for a public adjuster or any other 530 person to circulate or disseminate any advertisement, 531 announcement, or statement containing any assertion, 532 representation, or statement with respect to the business of 533 insurance which is untrue, deceptive, or misleading. 534 (a) The following statements, made in any public adjuster’s 535 advertisement or solicitation, are considered deceptive or 536 misleading: 537 1. A statement or representation that invites an insured 538 policyholder to submit a claim when the policyholder does not 539 have covered damage to insured property. 540 2. A statement or representation that invites an insured 541 policyholder to submit a claim by offering monetary or other 542 valuable inducement. 543 3. A statement or representation that invites an insured 544 policyholder to submit a claim by stating that there is “no 545 risk” to the policyholder by submitting such claim. 546 4. A statement or representation, or use of a logo or 547 shield, that implies or could mistakenly be construed to imply 548 that the solicitation was issued or distributed by a 549 governmental agency or is sanctioned or endorsed by a 550 governmental agency. 551 (b) For purposes of this paragraph, the term “written 552 advertisement” includes only newspapers, magazines, flyers, and 553 bulk mailers. The following disclaimer, which is not required to 554 be printed on standard size business cards, must be added in 555 bold print and capital letters in typeface no smaller than the 556 typeface of the body of the text to all written advertisements 557 by a public adjuster: 558 “THIS IS A SOLICITATION FOR BUSINESS. IF YOU HAVE HAD 559 A CLAIM FOR AN INSURED PROPERTY LOSS OR DAMAGE AND YOU 560 ARE SATISFIED WITH THE PAYMENT BY YOUR INSURER, YOU 561 MAY DISREGARD THIS ADVERTISEMENT.” 562 563 (9) A public adjuster, a public adjuster apprentice, or any 564 person or entity acting on behalf of a public adjuster or public 565 adjuster apprentice may not give or offer to give a monetary 566 loan or advance to a client or prospective client. 567 (10) A public adjuster, public adjuster apprentice, or any 568 individual or entity acting on behalf of a public adjuster or 569 public adjuster apprentice may not give or offer to give, 570 directly or indirectly, any article of merchandise having a 571 value in excess of $25 to any individual for the purpose of 572 advertising or as an inducement to entering into a contract with 573 a public adjuster. 574 (11)(a) If a public adjuster enters into a contract with an 575 insured or claimant to reopen a claim or file a supplemental 576 claim that seeks additional payments for a claim that has been 577 previously paid in part or in full or settled by the insurer, 578 the public adjuster may not charge, agree to, or accept any 579 compensation, payment, commission, fee, or other thing of value 580 based on a previous settlement or previous claim payments by the 581 insurer for the same cause of loss. The charge, compensation, 582 payment, commission, fee, or other thing of value must be based 583 only on the claim payments or settlement obtained through the 584 work of the public adjuster after entering into the contract 585 with the insured or claimant. Compensation for the reopened or 586 supplemental claim may not exceed 20 percent of the reopened or 587 supplemental claim payment. The contracts described in this 588 paragraph are not subject to the limitations in paragraph (b). 589 (b) A public adjuster may not charge, agree to, or accept 590 any compensation, payment, commission, fee, or other thing of 591 value in excess of: 592 1. Ten percent of the amount of insurance claim payments 593 made by the insurer for claims based on events that are the 594 subject of a declaration of a state of emergency by the 595 Governor. This provision applies to claims made during the year 596 after the declaration of emergency. After that year, the 597 limitations in subparagraph 2. apply. 598 2. Twenty percent of the amount of insurance claim payments 599 made by the insurer for claims that are not based on events that 600 are the subject of a declaration of a state of emergency by the 601 Governor. 602 (12) Each public adjuster mustshallprovide to the 603 claimant or insured a written estimate of the loss to assist in 604 the submission of a proof of loss or any other claim for payment 605 of insurance proceeds. The public adjuster shall retain such 606 written estimate for at least 5 years and shall make thesuch607 estimate available to the claimant or insured and the department 608 upon request. 609 (13) A public adjuster, public adjuster apprentice, or any 610 person acting on behalf of a public adjuster or apprentice may 611 not accept referrals of business from any person with whom the 612 public adjuster conducts business if there is any form or manner 613 of agreement to compensate the person,whetherdirectly or 614 indirectly, for referring business to the public adjuster. A 615 public adjuster may not compensate any person, except for 616 another public adjuster,whetherdirectly or indirectly, for the 617 principal purpose of referring business to the public adjuster. 618 (14) A company employee adjuster, independent adjuster, 619 attorney, investigator, or other persons acting on behalf of an 620 insurer that needs access to an insured or claimant or to the 621 insured property that is the subject of a claim must provide at 622 least 48 hours’ notice to the insured or claimant, public 623 adjuster, or legal representative before scheduling a meeting 624 with the claimant or an onsite inspection of the insured 625 property. The insured or claimant may deny access to the 626 property if the notice has not been provided. The insured or 627 claimant may waive the 48-hour notice. 628 (15) A public adjuster must ensure prompt notice of 629 property loss claims submitted to an insurer by or through a 630 public adjuster or on which a public adjuster represents the 631 insured at the time the claim or notice of loss is submitted to 632 the insurer. The public adjuster must ensure that notice is 633 given to the insurer, the public adjuster’s contract is provided 634 to the insurer, the property is available for inspection of the 635 loss or damage by the insurer, and the insurer is given an 636 opportunity to interview the insured directly about the loss and 637 claim. The insurer must be allowed to obtain necessary 638 information to investigate and respond to the claim. 639 (a) The insurer may not exclude the public adjuster from 640 its in-person meetings with the insured. The insurer shall meet 641 or communicate with the public adjuster in an effort to reach 642 agreement as to the scope of the covered loss under the 643 insurance policy. This section does not impair the terms and 644 conditions of the insurance policy in effect at the time the 645 claim is filed. 646 (b) A public adjuster may not restrict or prevent an 647 insurer, company employee adjuster, independent adjuster, 648 attorney, investigator, or other person acting on behalf of the 649 insurer from having reasonable access at reasonable times to an 650 insured or claimant or to the insured property that is the 651 subject of a claim. 652 (c) A public adjuster may not act or fail to reasonably act 653 in any manner that obstructs or prevents an insurer or insurer’s 654 adjuster from timely conducting an inspection of any part of the 655 insured property for which there is a claim for loss or damage. 656 The public adjuster representing the insured may be present for 657 the insurer’s inspection, but if the unavailability of the 658 public adjuster otherwise delays the insurer’s timely inspection 659 of the property, the public adjuster or the insured must allow 660 the insurer to have access to the property without the 661 participation or presence of the public adjuster or insured in 662 order to facilitate the insurer’s prompt inspection of the loss 663 or damage. 664 (16) A licensed contractor under part I of chapter 489, or 665 a subcontractor, may not adjust a claim on behalf of an insured 666 unless licensed and compliant as a public adjuster under this 667 chapter. However, the contractor may discuss or explain a bid 668 for construction or repair of covered property with the 669 residential property owner who has suffered loss or damage 670 covered by a property insurance policy, or the insurer of such 671 property, if the contractor is doing so for the usual and 672 customary fees applicable to the work to be performed as stated 673 in the contract between the contractor and the insured. 674 (17) The provisions of subsections (5)-(16)(5)-(13)apply 675 only to residential property insurance policies and condominium 676 unit ownerassociationpolicies as defined in s. 718.111(11). 677 Section 10. Effective January 1, 2012, subsection (6) of 678 section 626.8651, Florida Statutes, is amended to read: 679 626.8651 Public adjuster apprentice license; 680 qualifications.— 681 (6) To qualify for licensure as a public adjuster, a public 682 adjuster apprentice mustshallcomplete:at683 (a) A minimum of 100 hours of employment per month for 12 684 months of employment under the supervision of a licensed and 685 appointed all-lines public adjusterin order to qualify for686licensure as a public adjuster. The department may adopt rules 687 that establish standards for such employment requirements. 688 (b) A minimum of 8 hours of continuing education specific 689 to the practice of a public adjuster, 2 hours of which must 690 relate to ethics. The continuing education must be designed to 691 inform the licensee about the current insurance laws of this 692 state for the purpose of enabling him or her to engage in 693 business as an insurance adjuster fairly and without injury to 694 the public and to adjust all claims in accordance with the 695 insurance contract and the laws of this state. 696 Section 11. Effective January 1, 2012, section 626.8796, 697 Florida Statutes, is amended to read: 698 626.8796 Public adjuster contracts; fraud statement.— 699 (1) All contracts for public adjuster services must be in 700 writing andmustprominently display the following statement on 701 the contract: “Pursuant to s. 817.234, Florida Statutes, any 702 person who, with the intent to injure, defraud, or deceive an 703anyinsurer or insured, prepares, presents, or causes to be 704 presented a proof of loss or estimate of cost or repair of 705 damaged property in support of a claim under an insurance policy 706 knowing that the proof of loss or estimate of claim or repairs 707 containsanyfalse, incomplete, or misleading information 708 concerning any fact or thing material to the claim commits a 709 felony of the third degree, punishable as provided in s. 710 775.082, s. 775.083, or s. 775.084, Florida Statutes.” 711 (2) A public adjuster contract must contain the full name, 712 permanent business address, and license number of the public 713 adjuster; the full name of the public adjusting firm; and the 714 insured’s full name and street address, together with a brief 715 description of the loss. The contract must state the percentage 716 of compensation for the public adjuster’s services; the type of 717 claim, including an emergency claim, nonemergency claim, or 718 supplemental claim; the signatures of the public adjuster and 719 all named insureds; and the signature date. If all of the named 720 insureds signatures are not available, the public adjuster must 721 submit an affidavit signed by the available named insureds 722 attesting that they have authority to enter into the contract 723 and settle all claim issues on behalf of the named insureds. An 724 unaltered copy of the executed contract must be remitted to the 725 insurer within 30 days after execution. 726 Section 12. Effective June 1, 2011, section 626.70132, 727 Florida Statutes, is created to read: 728 626.70132 Notice of windstorm or hurricane claim.—A claim, 729 supplemental claim, or reopened claim under an insurance policy 730 that provides property insurance, as defined in s. 624.604, for 731 loss or damage caused by the peril of windstorm or hurricane is 732 barred unless notice of the claim, supplemental claim, or 733 reopened claim was given to the insurer in accordance with the 734 terms of the policy within 3 years after the hurricane first 735 made landfall or the windstorm caused the covered damage. For 736 purposes of this section, the term “supplemental claim” or 737 “reopened claim” means any additional claim for recovery from 738 the insurer for losses from the same hurricane or windstorm 739 which the insurer has previously adjusted pursuant to the 740 initial claim. This section does not affect any applicable 741 limitation on civil actions provided in s. 95.11 for claims, 742 supplemental claims, or reopened claims timely filed under this 743 section. 744 Section 13. Subsection (4) of section 627.0613, Florida 745 Statutes, is repealed. 746 Section 14. Section 627.062, Florida Statutes, is amended 747 to read: 748 627.062 Rate standards.— 749 (1) The rates for all classes of insurance to which the 750 provisions of this part are applicable mayshallnot be 751 excessive, inadequate, or unfairly discriminatory. 752 (2) As to all such classes of insurance: 753 (a) Insurers or rating organizations shall establish and 754 use rates, rating schedules, or rating manuals thattoallow the 755 insurer a reasonable rate of return on thesuchclasses of 756 insurance written in this state. A copy of rates, rating 757 schedules, rating manuals, premium credits or discount 758 schedules, and surcharge schedules, and changes thereto, must 759shallbe filed with the office under one of the following 760 proceduresexcept as provided in subparagraph 3.: 761 1. If the filing is made at least 90 days before the 762 proposed effective date andthe filingis not implemented during 763 the office’s review of the filing and any proceeding and 764 judicial review,thensuch filing isshall beconsidered a “file 765 and use” filing. In such case, the office shall finalize its 766 review by issuance of an approvala notice of intent to approve767 or a notice of intent to disapprove within 90 days after receipt 768 of the filing. The approvalnotice of intent to approveand the 769 notice of intent to disapprove constitute agency action for 770 purposes of the Administrative Procedure Act. Requests for 771 supporting information, requests for mathematical or mechanical 772 corrections, or notification to the insurer by the office of its 773 preliminary findings doesshallnot toll the 90-day period 774 during any such proceedings and subsequent judicial review. The 775 rate shall be deemed approved if the office does not issue an 776 approvala notice of intent to approveor a notice of intent to 777 disapprove within 90 days after receipt of the filing. 778 2. If the filing is not made in accordance withthe779provisions ofsubparagraph 1., such filing mustshallbe made as 780 soon as practicable, but withinno later than30 days after the 781 effective date, and isshall beconsidered a “use and file” 782 filing. An insurer making a “use and file” filing is potentially 783 subject to an order by the office to return to policyholders 784 those portions of rates found to be excessive, as provided in 785 paragraph (h). 786 3. For all property insurance filings made or submitted 787 after January 25, 2007, but before May 1, 2012December 31,7882010, an insurer seeking a rate that is greater than the rate 789 most recently approved by the office shall make a “file and use” 790 filing. For purposes of this subparagraph, motor vehicle 791 collision and comprehensive coverages are not consideredto be792 property coverages. 793 (b) Upon receiving a rate filing, the office shall review 794 theratefiling to determine if a rate is excessive, inadequate, 795 or unfairly discriminatory. In making that determination, the 796 office shall, in accordance with generally accepted and 797 reasonable actuarial techniques, consider the following factors: 798 1. Past and prospective loss experience within and without 799 this state. 800 2. Past and prospective expenses. 801 3. The degree of competition among insurers for the risk 802 insured. 803 4. Investment income reasonably expected by the insurer, 804 consistent with the insurer’s investment practices, from 805 investable premiums anticipated in the filing, plus any other 806 expected income from currently invested assets representing the 807 amount expected on unearned premium reserves and loss reserves. 808 The commission may adopt rules using reasonable techniques of 809 actuarial science and economics to specify the manner in which 810 insurersshallcalculate investment income attributable tosuch811 classes of insurance written in this state and the manner in 812 whichsuchinvestment income isshall beused to calculate 813 insurance rates. Such manner mustshallcontemplate allowances 814 for an underwriting profit factor and full consideration of 815 investment income which produce a reasonable rate of return; 816 however, investment income from invested surplus may not be 817 considered. 818 5. The reasonableness of the judgment reflected in the 819 filing. 820 6. Dividends, savings, or unabsorbed premium deposits 821 allowed or returned to Florida policyholders, members, or 822 subscribers. 823 7. The adequacy of loss reserves. 824 8. The cost of reinsurance. The office mayshallnot 825 disapprove a rate as excessive solely due to the insurer having 826 obtained catastrophic reinsurance to cover the insurer’s 827 estimated 250-year probable maximum loss or any lower level of 828 loss. 829 9. Trend factors, including trends in actual losses per 830 insured unit for the insurer making the filing. 831 10. Conflagration and catastrophe hazards, if applicable. 832 11. Projected hurricane losses, if applicable, which must 833 be estimated using a model or method found to be acceptable or 834 reliable by the Florida Commission on Hurricane Loss Projection 835 Methodology, and as further provided in s. 627.0628. 836 12. A reasonable margin for underwriting profit and 837 contingencies. 838 13. The cost of medical services, if applicable. 839 14. Other relevant factors that affectwhich impact upon840 the frequency or severity of claims oruponexpenses. 841 (c) In the case of fire insurance rates, consideration must 842shallbe given to the availability of water supplies and the 843 experience of the fire insurance business during a period of not 844 less than the most recent 5-year period for which such 845 experience is available. 846 (d) If conflagration or catastrophe hazards are considered 847given considerationby an insurer in its rates or rating plan, 848 including surcharges and discounts, the insurer shall establish 849 a reserve for that portion of the premium allocated to such 850 hazard andshallmaintain the premium in a catastrophe reserve. 851AnyRemoval of such premiums from the reserve for purposes other 852 than paying claims associated with a catastrophe or purchasing 853 reinsurance for catastrophes must be approved byshall be854subject to approval ofthe office. Any ceding commission 855 received by an insurer purchasing reinsurance for catastrophes 856 mustshallbe placed in the catastrophe reserve. 857 (e) After consideration of the rate factors provided in 858 paragraphs (b), (c), and (d), the office may find a ratemay be859found by the officeto be excessive, inadequate, or unfairly 860 discriminatory based upon the following standards: 861 1. Rates shall be deemed excessive if they are likely to 862 produce a profit from Florida business whichthatis 863 unreasonably high in relation to the risk involved in the class 864 of business or if expenses are unreasonably high in relation to 865 services rendered. 866 2. Rates shall be deemed excessive if, among other things, 867 the rate structure established by a stock insurance company 868 provides for replenishment of surpluses from premiums, ifwhen869 the replenishment is attributable to investment losses. 870 3. Rates shall be deemed inadequate if they are clearly 871 insufficient, together with the investment income attributable 872 to them, to sustain projected losses and expenses in the class 873 of business to which they apply. 874 4. A rating plan, including discounts, credits, or 875 surcharges, shall be deemed unfairly discriminatory if it fails 876 to clearly and equitably reflect consideration of the 877 policyholder’s participation in a risk management program 878 adopted pursuant to s. 627.0625. 879 5. A rate shall be deemed inadequate as to the premium 880 charged to a risk or group of risks if discounts or credits are 881 allowed which exceed a reasonable reflection of expense savings 882 and reasonably expected loss experience from the risk or group 883 of risks. 884 6. A rate shall be deemed unfairly discriminatory as to a 885 risk or group of risks if the application of premium discounts, 886 credits, or surcharges among such risks does not bear a 887 reasonable relationship to the expected loss and expense 888 experience among the various risks. 889 (f) In reviewing a rate filing, the office may require the 890 insurer to provide, at the insurer’s expense, all information 891 necessary to evaluate the condition of the company and the 892 reasonableness of the filing according to the criteria 893 enumerated in this section. 894 (g) The office may at any time review a rate, rating 895 schedule, rating manual, or rate change; the pertinent records 896 of the insurer; and market conditions. If the office finds on a 897 preliminary basis that a rate may be excessive, inadequate, or 898 unfairly discriminatory, the office shall initiate proceedings 899 to disapprove the rate and shall so notify the insurer. However, 900 the office may not disapprove as excessive any rate for which it 901 has given final approval or which has been deemed approved fora902period of1 year after the effective date of the filing unless 903 the office finds that a material misrepresentation or material 904 error was made by the insurer or was contained in the filing. 905 Upon beingsonotified, the insurer or rating organization 906 shall, within 60 days, file with the office all information that 907which, in the belief of the insurer or organization, proves the 908 reasonableness, adequacy, and fairness of the rate or rate 909 change. The office shall issue an approvala notice of intent to910approveor a notice of intent to disapprove pursuant tothe911procedures ofparagraph (a) within 90 days after receipt of the 912 insurer’s initial response. In such instances and in any 913 administrative proceeding relating to the legality of the rate, 914 the insurer or rating organization shall carry the burden of 915 proof by a preponderance of the evidence to show that the rate 916 is not excessive, inadequate, or unfairly discriminatory. After 917 the office notifies an insurer that a rate may be excessive, 918 inadequate, or unfairly discriminatory, unless the office 919 withdraws the notification, the insurer mayshallnot alter the 920 rate except to conform towiththe office’s notice until the 921 earlier of 120 days after the date the notification was provided 922 or 180 days after the date of implementingthe implementation of923 the rate. The officemay, subject to chapter 120, may disapprove 924 without the 60-day notification any rate increase filed by an 925 insurer within the prohibited time period or during the time 926 that the legality of the increased rate is being contested. 927 (h) IfIn the eventthe office finds that a rate or rate 928 change is excessive, inadequate, or unfairly discriminatory, the 929 office shall issue an order of disapproval specifying that a new 930 rate or rate schedule, which responds to the findings of the 931 office, be filed by the insurer. The office shall further order, 932 for any “use and file” filing made in accordance with 933 subparagraph (a)2., that premiums charged each policyholder 934 constituting the portion of the rate above that which was 935 actuarially justified be returned to thesuchpolicyholder in 936 the form of a credit or refund. If the office finds that an 937 insurer’s rate or rate change is inadequate, the new rate or 938 rate schedule filed with the office in response to such a 939 finding isshall beapplicable only to new or renewal business 940 of the insurer written on or after the effective date of the 941 responsive filing. 942 (i) Except as otherwise specifically provided in this 943 chapter, the office mayshallnot, directly or indirectly: 944 1. Prohibit any insurer, including any residual market plan 945 or joint underwriting association, from paying acquisition costs 946 based on the full amount of premium, as defined in s. 627.403, 947 applicable to any policy, or prohibit any such insurer from 948 including the full amount of acquisition costs in a rate filing; 949 or.950 2. Impede, abridge, or otherwise compromise an insurer’s 951 right to acquire policyholders, advertise, or appoint agents, 952 including the calculation, manner, or amount of such agent 953 commissions, if any. 954 (j) With respect to residential property insurance rate 955 filings, the rate filing must account for mitigation measures 956 undertaken by policyholders to reduce hurricane losses. 957 (k)1. An insurer may make a separate filing limited solely 958 to an adjustment of its rates for reinsurance or financing costs 959 incurred in the purchase of reinsurance or financing products to 960 replace or finance the payment of the amount covered by the 961 Temporary Increase in Coverage Limits (TICL) portion of the 962 Florida Hurricane Catastrophe Fund including replacement 963 reinsurance for the TICL reductions made pursuant to s. 964 215.555(17)(e); the actual cost paid due to the application of 965 the TICL premium factor pursuant to s. 215.555(17)(f); and the 966 actual cost paid due to the application of the cash build-up 967 factor pursuant to s. 215.555(5)(b) if the insurer: 968 a. Elects to purchase financing products such as a 969 liquidity instrument or line of credit, in which case the cost 970 included inthefiling for the liquidity instrument or line of 971 credit may not result in a premium increase exceeding 3 percent 972 for any individual policyholder. All costs contained in the 973 filing may not result in an overall premium increase of more 974 than 10 percent for any individual policyholder. 975 b. An insurer that makes a separate filing relating to 976 reinsurance or financing products must includeIncludes in the977filinga copy of all of its reinsurance, liquidity instrument, 978 or line of credit contracts; proof of the billing or payment for 979 the contracts; and the calculation upon which the proposed rate 980 change is based demonstratingdemonstratesthat the costs meet 981 the criteria of this sectionand are not loaded for expenses or982profit for the insurer making the filing. 983c.Includes no other changes to its rates in thefiling. 984d.Has not implemented a rate increase within the 6 months985immediately preceding the filing.986e.Does not file for a rate increase under any other987paragraph within 6 months after making a filing under this988paragraph.989 c.f.An insurer that purchases reinsurance or financing 990 products from an affiliated company may make a separate filing 991in compliance with this paragraph does soonly if the costs for 992 such reinsurance or financing products are charged at or below 993 charges made for comparable coverage by nonaffiliated reinsurers 994 or financial entities making such coverage or financing products 995 available in this state. 996 2. An insurer mayonlymake only one filing perin any12 997 month period under this paragraph. 998 3. An insurer that elects to implement a rate change under 999 this paragraph must file its rate filing with the office at 1000 least 45 days before the effective date of the rate change. 1001 After an insurer submits a complete filing that meets all of the 1002 requirements of this paragraph, the office has 45 days after the 1003 date of the filing to review the rate filing and determine if 1004 the rate is excessive, inadequate, or unfairly discriminatory. 1005 (l) The office may disapprove a rate for sinkhole coverage 1006 only if the rate is inadequate or the insurer charges an 1007 applicant or an insured a higher premium solely because of the 1008 applicant’s or the insured’s race, religion, sex, national 1009 origin, or marital status. Policies subject to this paragraph 1010 may not be counted in the calculation under s. 627.171(2). 1011 1012 The provisions of this subsection doshallnot apply to workers’ 1013 compensation,andemployer’s liability insurance, andtomotor 1014 vehicle insurance. 1015 (3)(a) For individual risks that are not rated in 1016 accordance with the insurer’s rates, rating schedules, rating 1017 manuals, and underwriting rules filed with the office and that 1018whichhave been submitted to the insurer for individual rating, 1019 the insurer must maintain documentation on each risk subject to 1020 individual risk rating. The documentation must identify the 1021 named insured and specify the characteristics and classification 1022 of the risk supporting the reason for the risk being 1023 individually risk rated, including any modifications to existing 1024 approved forms to be used on the risk. The insurer must maintain 1025 these records fora period ofat least 5 years after the 1026 effective date of the policy. 1027 (b) Individual risk rates and modifications to existing 1028 approved forms are not subject to this part or part II, except 1029 for paragraph (a) and ss. 627.402, 627.403, 627.4035, 627.404, 1030 627.405, 627.406, 627.407, 627.4085, 627.409, 627.4132, 1031 627.4133, 627.415, 627.416, 627.417, 627.419, 627.425, 627.426, 1032 627.4265, 627.427, and 627.428, but are subject to all other 1033 applicable provisions of this code and rules adopted thereunder. 1034 (c) This subsection does not apply to private passenger 1035 motor vehicle insurance. 1036 (d)1. The following categories or kinds of insurance and 1037 types of commercial lines risks are not subject to paragraph 1038 (2)(a) or paragraph (2)(f): 1039 a. Excess or umbrella. 1040 b. Surety and fidelity. 1041 c. Boiler and machinery and leakage and fire extinguishing 1042 equipment. 1043 d. Errors and omissions. 1044 e. Directors and officers, employment practices, and 1045 management liability. 1046 f. Intellectual property and patent infringement liability. 1047 g. Advertising injury and Internet liability insurance. 1048 h. Property risks rated under a highly protected risks 1049 rating plan. 1050 i. Any other commercial lines categories or kinds of 1051 insurance or types of commercial lines risks that the office 1052 determines should not be subject to paragraph (2)(a) or 1053 paragraph (2)(f) because of the existence of a competitive 1054 market for such insurance, similarity of such insurance to other 1055 categories or kinds of insurance not subject to paragraph (2)(a) 1056 or paragraph (2)(f), or to improve the general operational 1057 efficiency of the office. 1058 2. Insurers or rating organizations shall establish and use 1059 rates, rating schedules, or rating manuals to allow the insurer 1060 a reasonable rate of return on insurance and risks described in 1061 subparagraph 1. which are written in this state. 1062 3. An insurer must notify the office of any changes to 1063 rates for insurance and risks described in subparagraph 1. 1064 withinno later than30 days after the effective date of the 1065 change. The notice must include the name of the insurer, the 1066 type or kind of insurance subject to rate change, total premium 1067 written during the immediately preceding year by the insurer for 1068 the type or kind of insurance subject to the rate change, and 1069 the average statewide percentage change in rates. Underwriting 1070 files, premiums, losses, and expense statistics with regard to 1071 such insurance and risksdescribed in subparagraph 1.written by 1072 an insurer mustshallbe maintained by the insurer and subject 1073 to examination by the office. Upon examination, the office 1074shall, in accordance with generally accepted and reasonable 1075 actuarial techniques, shall consider the rate factors in 1076 paragraphs (2)(b), (c), and (d) and the standards in paragraph 1077 (2)(e) to determine if the rate is excessive, inadequate, or 1078 unfairly discriminatory. 1079 4. A rating organization must notify the office of any 1080 changes to loss cost for insurance and risks described in 1081 subparagraph 1. withinno later than30 days after the effective 1082 date of the change. The notice must include the name of the 1083 rating organization, the type or kind of insurance subject to a 1084 loss cost change, loss costs during the immediately preceding 1085 year for the type or kind of insurance subject to the loss cost 1086 change, and the average statewide percentage change in loss 1087 cost. Loss and exposure statistics with regard to risks 1088 applicable to loss costs for a rating organization not subject 1089 to paragraph (2)(a) or paragraph (2)(f) mustshallbe maintained 1090 by the rating organization and are subject to examination by the 1091 office. Upon examination, the officeshall, in accordance with 1092 generally accepted and reasonable actuarial techniques, shall 1093 consider the rate factors in paragraphs (2)(b)-(d) and the 1094 standards in paragraph (2)(e) to determine if the rate is 1095 excessive, inadequate, or unfairly discriminatory. 1096 5. In reviewing a rate, the office may require the insurer 1097 to provide, at the insurer’s expense, all information necessary 1098 to evaluate the condition of the company and the reasonableness 1099 of the rate according to the applicable criteria described in 1100 this section. 1101 (4) The establishment of any rate, rating classification, 1102 rating plan or schedule, or variation thereof in violation of 1103 part IX of chapter 626 is also in violation of this section.In1104order to enhance the ability of consumers to compare premiums1105and to increase the accuracy and usefulness of rate-comparison1106information provided by the office to the public, the office1107shall develop a proposed standard rating territory plan to be1108used by all authorized property and casualty insurers for1109residential property insurance. In adopting the proposed plan,1110the office may consider geographical characteristics relevant to1111risk, county lines, major roadways, existing rating territories1112used by a significant segment of the market, and other relevant1113factors. Such plan shall be submitted to the President of the1114Senate and the Speaker of the House of Representatives by1115January 15, 2006. The plan may not be implemented unless1116authorized by further act of the Legislature.1117 (5) With respect to a rate filing involving coverage of the 1118 type for which the insurer is required to pay a reimbursement 1119 premium to the Florida Hurricane Catastrophe Fund, the insurer 1120 may fully recoup in its property insurance premiums any 1121 reimbursement premiums paid to theFlorida Hurricane Catastrophe1122 fund, together with reasonable costs of other reinsurance; 1123 however,butexcept as otherwise provided in this section, the 1124 insurer may not recoup reinsurance costs that duplicate coverage 1125 provided by theFlorida Hurricane Catastrophefund. An insurer 1126 may not recoup more than 1 year of reimbursement premium at a 1127 time. Any under-recoupment from the prior year may be added to 1128 the following year’s reimbursement premium, and any over 1129 recoupment mustshallbe subtracted from the following year’s 1130 reimbursement premium. 1131 (6)(a) If an insurer requests an administrative hearing 1132 pursuant to s. 120.57 related to a rate filing under this 1133 section, the director of the Division of Administrative Hearings 1134 shall expedite the hearing and assign an administrative law 1135 judge who shall commence the hearing within 30 days after the 1136 receipt of the formal request andshallenter a recommended 1137 order within 30 days after the hearing or within 30 days after 1138 receipt of the hearing transcript by the administrative law 1139 judge, whichever is later. Each party shall havebe allowed10 1140 days in which to submit written exceptions to the recommended 1141 order. The office shall enter a final order within 30 days after 1142 the entry of the recommended order. The provisions of this 1143 paragraph may be waived upon stipulation of all parties. 1144 (b) Upon entry of a final order, the insurer may request a 1145 expedited appellate review pursuant to the Florida Rules of 1146 Appellate Procedure. It is the intent of the Legislature that 1147 the First District Court of Appeal grant an insurer’s request 1148 for an expedited appellate review. 1149 (7)(a)The provisions of this subsection apply onlywith1150respectto rates for medical malpractice insurance andshall1151 control to the extent of any conflict with other provisions of 1152 this section. 1153 (a)(b)Any portion of a judgment entered or settlement paid 1154 as a result of a statutory or common-law bad faith action and 1155 any portion of a judgment entered which awards punitive damages 1156 against an insurer may not be included in the insurer’s rate 1157 base,andshall not beused to justify a rate or rate change. 1158 Any common-law bad faith action identified as such, any portion 1159 of a settlement entered as a result of a statutory or common-law 1160 action, or any portion of a settlement wherein an insurer agrees 1161 to pay specific punitive damages may not be used to justify a 1162 rate or rate change. The portion of the taxable costs and 1163 attorney’s fees which is identified as being related to the bad 1164 faith and punitive damagesin these judgments and settlements1165 may not be included in the insurer’s rate base and usedmay not1166be utilizedto justify a rate or rate change. 1167 (b)(c)Upon reviewing a rate filing and determining whether 1168 the rate is excessive, inadequate, or unfairly discriminatory, 1169 the office shall consider, in accordance with generally accepted 1170 and reasonable actuarial techniques, past and present 1171 prospective loss experience,eitherusing loss experience solely 1172 for this state or giving greater credibility to this state’s 1173 loss data after applying actuarially sound methods of assigning 1174 credibility to such data. 1175 (c)(d)Rates shall be deemed excessive if, among other 1176 standards established by this section, the rate structure 1177 provides for replenishment of reserves or surpluses from 1178 premiums when the replenishment is attributable to investment 1179 losses. 1180 (d)(e)The insurer must apply a discount or surcharge based 1181 on the health care provider’s loss experience orshallestablish 1182 an alternative method giving due consideration to the provider’s 1183 loss experience. The insurer must include in the filing a copy 1184 of the surcharge or discount schedule or a description of the 1185 alternative method used, andmustprovide a copyof such1186schedule or description, as approved by the office, to 1187 policyholders at the time of renewal and to prospective 1188 policyholders at the time of application for coverage. 1189 (e)(f)Each medical malpractice insurer must make a rate 1190 filing under this section, sworn to by at least two executive 1191 officers of the insurer, at least once each calendar year. 1192(8)(a)1.No later than 60 days after the effective date of1193medical malpractice legislation enacted during the 2003 Special1194Session D of the Florida Legislature, the office shall calculate1195a presumed factor that reflects the impact that the changes1196contained in such legislation will have on rates for medical1197malpractice insurance and shall issue a notice informing all1198insurers writing medical malpractice coverage of such presumed1199factor. In determining the presumed factor, the office shall use1200generally accepted actuarial techniques and standards provided1201in this section in determining the expected impact on losses,1202expenses, and investment income of the insurer. To the extent1203that the operation of a provision of medical malpractice1204legislation enacted during the 2003 Special Session D of the1205Florida Legislature is stayed pending a constitutional1206challenge, the impact of that provision shall not be included in1207the calculation of a presumed factor under this subparagraph.12082.No later than 60 days after the office issues its notice1209of the presumed rate change factor under subparagraph 1., each1210insurer writing medical malpractice coverage in this state shall1211submit to the office a rate filing for medical malpractice1212insurance, which will take effect no later than January 1, 2004,1213and apply retroactively to policies issued or renewed on or1214after the effective date of medical malpractice legislation1215enacted during the 2003 Special Session D of the Florida1216Legislature. Except as authorized under paragraph (b), the1217filing shall reflect an overall rate reduction at least as great1218as the presumed factor determined under subparagraph 1. With1219respect to policies issued on or after the effective date of1220such legislation and prior to the effective date of the rate1221filing required by this subsection, the office shall order the1222insurer to make a refund of the amount that was charged in1223excess of the rate that is approved.1224(b)Any insurer or rating organization that contends that1225the rate provided for in paragraph (a) is excessive, inadequate,1226or unfairly discriminatory shall separately state in its filing1227the rate it contends is appropriate and shall state with1228specificity the factors or data that it contends should be1229considered in order to produce such appropriate rate. The1230insurer or rating organization shall be permitted to use all of1231the generally accepted actuarial techniques provided in this1232section in making any filing pursuant to this subsection. The1233office shall review each such exception and approve or1234disapprove it prior to use. It shall be the insurer’s burden to1235actuarially justify any deviations from the rates required to be1236filed under paragraph (a). The insurer making a filing under1237this paragraph shall include in the filing the expected impact1238of medical malpractice legislation enacted during the 20031239Special Session D of the Florida Legislature on losses,1240expenses, and rates.1241(c)If any provision of medical malpractice legislation1242enacted during the 2003 Special Session D of the Florida1243Legislature is held invalid by a court of competent1244jurisdiction, the office shall permit an adjustment of all1245medical malpractice rates filed under this section to reflect1246the impact of such holding on such rates so as to ensure that1247the rates are not excessive, inadequate, or unfairly1248discriminatory.1249(d)Rates approved on or before July 1, 2003, for medical1250malpractice insurance shall remain in effect until the effective1251date of a new rate filing approved under this subsection.1252(e)The calculation and notice by the office of the1253presumed factor pursuant to paragraph (a) is not an order or1254rule that is subject to chapter 120. If the office enters into a1255contract with an independent consultant to assist the office in1256calculating the presumed factor, such contract shall not be1257subject to the competitive solicitation requirements of s.1258287.057.1259 (8)(9)(a) The chief executive officer or chief financial 1260 officer of a property insurer and the chief actuary of a 1261 property insurer must certify under oath and subject to the 1262 penalty of perjury, on a form approved by the commission, the 1263 following information, which must accompany a rate filing: 1264 1. The signing officer and actuary have reviewed the rate 1265 filing; 1266 2. Based on the signing officer’s and actuary’s knowledge, 1267 the rate filing does not contain any untrue statement of a 1268 material fact or omit to state a material fact necessaryin1269orderto make the statements made, in light of the circumstances 1270 under which such statements were made, not misleading; 1271 3. Based on the signing officer’s and actuary’s knowledge, 1272 the information and other factors described in paragraph (2)(b), 1273 including, but not limited to, investment income, fairly present 1274 in all material respects the basis of the rate filing for the 1275 periods presented in the filing; and 1276 4. Based on the signing officer’s and actuary’s knowledge, 1277 the rate filing reflects all premium savings that are reasonably 1278 expected to result from legislative enactments and are in 1279 accordance with generally accepted and reasonable actuarial 1280 techniques. 1281 (b) A signing officer or actuary who knowingly makesmaking1282 a false certification under this subsection commits a violation 1283 of s. 626.9541(1)(e) and is subject to the penalties under s. 1284 626.9521. 1285 (c) Failure to provide such certification by the officer 1286 and actuary shall result in the rate filing being disapproved 1287 without prejudice to be refiled. 1288 (d) The certification made pursuant to paragraph (a) is not 1289 rendered false if, after making the subject rate filing, the 1290 insurer provides the office with additional or supplementary 1291 information pursuant to a formal or informal request from the 1292 office. However, the actuary who is primarily responsible for 1293 preparing and submitting such information must certify the 1294 information in accordance with the certification required under 1295 paragraph (a) and the penalties in paragraph (b), except that 1296 the chief executive officer, chief financial officer, or chief 1297 actuary need not certify the additional or supplementary 1298 information. 1299 (e)(d)The commission may adopt rules and formspursuant to1300ss.120.536(1) and120.54to administer this subsection. 1301 (9)(10)The burden is on the office to establish that rates 1302 are excessive for personal lines residential coverage with a 1303 dwelling replacement cost of $1 million or more or for a single 1304 condominium unit with a combined dwelling and contents 1305 replacement cost of $1 million or more. Upon request of the 1306 office, the insurer shall provideto the officesuch loss and 1307 expense information as the office reasonably needs to meet this 1308 burden. 1309 (10)(11)Any interest paid pursuant to s. 627.70131(5) may 1310 not be included in the insurer’s rate base and may not be used 1311 to justify a rate or rate change. 1312 Section 15. Subsections (1) and (5) and paragraph (b) of 1313 subsection (8) of section 627.0629, Florida Statutes, are 1314 amended to read: 1315 627.0629 Residential property insurance; rate filings.— 1316 (1)(a)It is the intent of the Legislature that insurers 1317mustprovide savings to consumers who install or implement 1318 windstorm damage mitigation techniques, alterations, or 1319 solutions to their properties to prevent windstorm losses. A 1320 rate filing for residential property insurance must include 1321 actuarially reasonable discounts, credits, or other rate 1322 differentials, or appropriate reductions in deductibles, for 1323 properties on which fixtures or construction techniques 1324 demonstrated to reduce the amount of loss in a windstorm have 1325 been installed or implemented. The fixtures or construction 1326 techniques mustshallinclude, but are notbelimited to, 1327 fixtures or construction techniques thatwhichenhance roof 1328 strength, roof covering performance, roof-to-wall strength, 1329 wall-to-floor-to-foundation strength, opening protection, and 1330 window, door, and skylight strength. Credits, discounts, or 1331 other rate differentials, or appropriate reductions in 1332 deductibles, for fixtures and construction techniques thatwhich1333 meet the minimum requirements of the Florida Building Code must 1334 be included in the rate filing. All insurance companies must 1335 make a rate filing thatwhichincludes the credits, discounts, 1336 or other rate differentials or reductions in deductibles by 1337 February 28, 2003. By July 1, 2007, the office shall reevaluate 1338 the discounts, credits, other rate differentials, and 1339 appropriate reductions in deductibles for fixtures and 1340 construction techniques that meet the minimum requirements of 1341 the Florida Building Code, based upon actual experience or any 1342 other loss relativity studies available to the office. The 1343 office shall determine the discounts, credits, other rate 1344 differentials, and appropriate reductions in deductibles that 1345 reflect the full actuarial value of such revaluation, which may 1346 be used by insurers in rate filings. 1347(b) By February 1, 2011, the Office of Insurance1348Regulation, in consultation with the Department of Financial1349Services and the Department of Community Affairs, shall develop1350and make publicly available a proposed method for insurers to1351establish discounts, credits, or other rate differentials for1352hurricane mitigation measures which directly correlate to the1353numerical rating assigned to a structure pursuant to the uniform1354home grading scale adopted by the Financial Services Commission1355pursuant to s.215.55865, including any proposed changes to the1356uniform home grading scale. By October 1, 2011, the commission1357shall adopt rules requiring insurers to make rate filings for1358residential property insurance which revise insurers’ discounts,1359credits, or other rate differentials for hurricane mitigation1360measures so that such rate differentials correlate directly to1361the uniform home grading scale. The rules may include such1362changes to the uniform home grading scale as the commission1363determines are necessary, and may specify the minimum required1364discounts, credits, or other rate differentials. Such rate1365differentials must be consistent with generally accepted1366actuarial principles and wind-loss mitigation studies. The rules1367shall allow a period of at least 2 years after the effective1368date of the revised mitigation discounts, credits, or other rate1369differentials for a property owner to obtain an inspection or1370otherwise qualify for the revised credit, during which time the1371insurer shall continue to apply the mitigation credit that was1372applied immediately prior to the effective date of the revised1373credit. Discounts, credits, and other rate differentials1374established for rate filings under this paragraph shall1375supersede, after adoption, the discounts, credits, and other1376rate differentials included in rate filings under paragraph (a).1377 (5) In order to provide an appropriate transition period, 1378 an insurer may, in its sole discretion,implement an approved 1379 rate filing for residential property insurance over a period of 1380 years. SuchAninsurerelecting to phase in its rate filingmust 1381 provide an informational notice to the office setting out its 1382 schedule for implementation of the phased-in rate filing. TheAn1383 insurer may include in its rate the actual cost of private 1384 market reinsurance that corresponds to available coverage of the 1385 Temporary Increase in Coverage Limits, TICL, from the Florida 1386 Hurricane Catastrophe Fund. The insurer may also include the 1387 cost of reinsurance to replace the TICL reduction implemented 1388 pursuant to s. 215.555(17)(d)9. However, this costfor1389reinsurancemay notinclude any expense or profit load orresult 1390 in a total annual base rate increase in excess of 10 percent. 1391 (8) EVALUATION OF RESIDENTIAL PROPERTY STRUCTURAL 1392 SOUNDNESS.— 1393 (b) To the extentthatfunds are provided for this purpose 1394 in the General Appropriations Act,the Legislature hereby1395authorizesthe establishment of a program to be administered by 1396 the Citizens Property Insurance Corporation for homeowners 1397 insured in the coastalhigh-riskaccount is authorized. 1398 Section 16. Paragraphs (a), (b), (c), (d), (n), (v), and 1399 (y) of subsection (6) of section 627.351, Florida Statutes, are 1400 amended to read: 1401 627.351 Insurance risk apportionment plans.— 1402 (6) TAXPAYER-FUNDEDCITIZENSPROPERTY INSURANCE 1403 CORPORATION.— 1404 (a)1.It isThe public purpose of this subsection is to 1405 ensure that there isthe existence ofan orderly market for 1406 property insurance for residentsFloridiansandFlorida1407 businesses of this state. 1408 1. The Legislature finds that private insurers are 1409 unwilling or unable to provide affordable property insurance 1410 coverage in this state to the extent sought and needed. The 1411 absence of affordable property insurance threatens the public 1412 health, safety, and welfare and likewise threatens the economic 1413 health of the state. The state therefore has a compelling public 1414 interest and a public purpose to assist in assuring that 1415 property in the state is insured and that it is insured at 1416 affordable rates so as to facilitate the remediation, 1417 reconstruction, and replacement of damaged or destroyed property 1418 in order to reduce or avoid the negative effects otherwise 1419 resulting to the public health, safety, and welfare, to the 1420 economy of the state, and to the revenues of the state and local 1421 governments which are needed to provide for the public welfare. 1422 It is necessary, therefore, to provide affordable property 1423 insurance to applicants who are in good faith entitled to 1424 procure insurance through the voluntary market but are unable to 1425 do so. The Legislature intends, therefore,by this subsection1426 that affordable property insurance be provided and that it 1427 continue to be provided, as long as necessary, through the 1428 Taxpayer-FundedCitizensProperty Insurance Corporation, a 1429 government entity that is an integral part of the state, and 1430 that is not a private insurance company. To that end, the 1431Citizens Property Insurancecorporation shall strive to increase 1432 the availability of affordable property insurance in this state, 1433 while achieving efficiencies and economies, and while providing 1434 service to policyholders, applicants, and agents which is no 1435 less than the quality generally provided in the voluntary 1436 market, for the achievement of the foregoing public purposes. 1437 Because it is essential for this government entity to have the 1438 maximum financial resources to pay claims following a 1439 catastrophic hurricane, it is the intent of the Legislature that 1440 theCitizens Property Insurancecorporation continue to be an 1441 integral part of the state and that the income of the 1442 corporation be exempt from federal income taxation and that 1443 interest on the debt obligations issued by the corporation be 1444 exempt from federal income taxation. 1445 2. The Residential Property and Casualty Joint Underwriting 1446 Association originally created by this statute shall be known,1447as of July 1, 2002,as the Taxpayer-FundedCitizensProperty 1448 Insurance Corporation. The corporation shall provide insurance 1449 for residential and commercial property, for applicants who are 1450in good faithentitled, but, in good faith, are unable,to 1451 procure insurance through the voluntary market. The corporation 1452 shall operate pursuant to a plan of operation approved by order 1453 of the Financial Services Commission. The plan is subject to 1454 continuous review by the commission. The commission may, by 1455 order, withdraw approval of all or part of a plan if the 1456 commission determines that conditions have changed since 1457 approval was granted and that the purposes of the plan require 1458 changes in the plan.The corporation shall continue to operate1459pursuant to the plan of operation approved by the Office of1460Insurance Regulation until October 1, 2006.For the purposes of 1461 this subsection, residential coverage includes both personal 1462 lines residential coverage, which consists of the type of 1463 coverage provided by homeowner’s, mobile home owner’s, dwelling, 1464 tenant’s, condominium unit owner’s, and similar policies;,and 1465 commercial lines residential coverage, which consists of the 1466 type of coverage provided by condominium association, apartment 1467 building, and similar policies. 1468 3. Effective January 1, 2009, a personal lines residential 1469 structure that has a dwelling replacement cost of $2 million or 1470 more, or a single condominium unit that has a combined dwelling 1471 and contentscontentreplacement cost of $2 million or more is 1472 not eligible for coverage by the corporation. Such dwellings 1473 insured by the corporation on December 31, 2008, may continue to 1474 be covered by the corporation until the end of the policy term. 1475 However, such dwellingsthat are insured by the corporation and1476become ineligible for coverage due to the provisions of this1477subparagraphmay reapply and obtain coverage if the property 1478 owner provides the corporation with a sworn affidavit from one 1479 or more insurance agents, on a form provided by the corporation, 1480 stating that the agents have made their best efforts to obtain 1481 coverage and that the property has been rejected for coverage by 1482 at least one authorized insurer and at least three surplus lines 1483 insurers. If such conditions are met, the dwelling may be 1484 insured by the corporation for up to 3 years, after which time 1485 the dwelling is ineligible for coverage. The office shall 1486 approve the method used by the corporation for valuing the 1487 dwelling replacement cost for the purposes of this subparagraph. 1488 If a policyholder is insured by the corporation prior to being 1489 determined to be ineligible pursuant to this subparagraph and 1490 such policyholder files a lawsuit challenging the determination, 1491 the policyholder may remain insured by the corporation until the 1492 conclusion of the litigation. 1493 4. It is the intent of the Legislature that policyholders, 1494 applicants, and agents of the corporation receive service and 1495 treatment of the highest possible level but never less than that 1496 generally provided in the voluntary market. It is alsois1497 intended that the corporation be held to service standards no 1498 less than those applied to insurers in the voluntary market by 1499 the office with respect to responsiveness, timeliness, customer 1500 courtesy, and overall dealings with policyholders, applicants, 1501 or agents of the corporation. 1502 5. Effective January 1, 2009, a personal lines residential 1503 structure that is located in the “wind-borne debris region,” as 1504 defined in s. 1609.2, International Building Code (2006), and 1505 that has an insured value on the structure of $750,000 or more 1506 is not eligible for coverage by the corporation unless the 1507 structure has opening protections as required under the Florida 1508 Building Code for a newly constructed residential structure in 1509 that area. A residential structure shall be deemed to comply 1510 withthe requirements ofthis subparagraph if it has shutters or 1511 opening protections on all openings and if such opening 1512 protections complied with the Florida Building Code at the time 1513 they were installed. 1514 6. In recognition of the corporation’s status as a 1515 governmental entity, policies issued by the corporation must 1516 include a provision stating that as a condition of coverage with 1517 the corporation, policyholders may not engage the services of a 1518 public adjuster to represent the policyholder with respect to 1519 any claim filed under a policy issued by the corporation until 1520 after the corporation has tendered an offer with respect to such 1521 claim. For any claim filed under any policy of the corporation, 1522 a public adjuster may not request payment or be paid, on a 1523 contingency basis or based in any way, directly or indirectly, 1524 on a percentage of the claim amount, and may be paid only a 1525 reasonable hourly fee based on the actual hours of work 1526 performed, subject to a maximum of 5 percent of the additional 1527 amount actually paid over the amount that was originally offered 1528 by the corporation for any one claim. 1529 (b)1. All insurers authorized to write one or more subject 1530 lines of business in this state are subject to assessment by the 1531 corporation and, for the purposes of this subsection, are 1532 referred to collectively as “assessable insurers.” Insurers 1533 writing one or more subject lines of business in this state 1534 pursuant to part VIII of chapter 626 are not assessable 1535 insurers, but insureds who procure one or more subject lines of 1536 business in this state pursuant to part VIII of chapter 626 are 1537 subject to assessment by the corporation and are referred to 1538 collectively as “assessable insureds.” Anauthorizedinsurer’s 1539 assessment liability beginsshall beginon the first day of the 1540 calendar year following the year in which the insurer was issued 1541 a certificate of authority to transact insurance for subject 1542 lines of business in this state and terminatesshall terminate1 1543 year after the end of the first calendar year during which the 1544 insurer no longer holds a certificate of authority to transact 1545 insurance for subject lines of business in this state. 1546 2.a. All revenues, assets, liabilities, losses, and 1547 expenses of the corporation shall be divided into three separate 1548 accounts as follows: 1549 (I) A personal lines account for personal residential 1550 policies issued by the corporation, or issued by the Residential 1551 Property and Casualty Joint Underwriting Association and renewed 1552 by the corporation, which providesthat providecomprehensive, 1553 multiperil coverage on risks that are not located in areas 1554 eligible for coverage byinthe Florida Windstorm Underwriting 1555 Association as those areas were defined on January 1, 2002, and 1556 forsuchpolicies that do not provide coverage for the peril of 1557 wind on risks that are located in such areas; 1558 (II) A commercial lines account for commercial residential 1559 and commercial nonresidential policies issued by the 1560 corporation, or issued by the Residential Property and Casualty 1561 Joint Underwriting Association and renewed by the corporation, 1562 which providesthat providecoverage for basic property perils 1563 on risks that are not located in areas eligible for coverage by 1564inthe Florida Windstorm Underwriting Association as those areas 1565 were defined on January 1, 2002, and forsuchpolicies that do 1566 not provide coverage for the peril of wind on risks that are 1567 located in such areas; and 1568 (III) A coastalhigh-riskaccount for personal residential 1569 policies and commercial residential and commercial 1570 nonresidential property policies issued by the corporation, or 1571 transferred to the corporation, which providesthat provide1572 coverage for the peril of wind on risks that are located in 1573 areas eligible for coverage byinthe Florida Windstorm 1574 Underwriting Association as those areas were defined on January 1575 1, 2002. The corporation may offer policies that provide 1576 multiperil coverage and the corporation shall continue to offer 1577 policies that provide coverage only for the peril of wind for 1578 risks located in areas eligible for coverage in the coastal 1579high-riskaccount. In issuing multiperil coverage, the 1580 corporation may use its approved policy forms and rates for the 1581 personal lines account. An applicant or insured who is eligible 1582 to purchase a multiperil policy from the corporation may 1583 purchase a multiperil policy from an authorized insurer without 1584 prejudice to the applicant’s or insured’s eligibility to 1585 prospectively purchase a policy that provides coverage only for 1586 the peril of wind from the corporation. An applicant or insured 1587 who is eligible for a corporation policy that provides coverage 1588 only for the peril of wind may elect to purchase or retain such 1589 policy and also purchase or retain coverage excluding wind from 1590 an authorized insurer without prejudice to the applicant’s or 1591 insured’s eligibility to prospectively purchase a policy that 1592 provides multiperil coverage from the corporation. It is the 1593 goal of the Legislature that therewouldbe an overall average 1594 savings of 10 percent or more for a policyholder who currently 1595 has a wind-only policy with the corporation, and an ex-wind 1596 policy with a voluntary insurer or the corporation, and whothen1597 obtains a multiperil policy from the corporation. It is the 1598 intent of the Legislature that the offer of multiperil coverage 1599 in the coastalhigh-riskaccount be made and implemented in a 1600 manner that does not adversely affect the tax-exempt status of 1601 the corporation or creditworthiness of or security for currently 1602 outstanding financing obligations or credit facilities of the 1603 coastalhigh-riskaccount, the personal lines account, or the 1604 commercial lines account. The coastalhigh-riskaccount must 1605 also include quota share primary insurance under subparagraph 1606 (c)2. The area eligible for coverage under the coastalhigh-risk1607 account also includes the area within Port Canaveral, which is 1608 bordered on the south by the City of Cape Canaveral, bordered on 1609 the west by the Banana River, and bordered on the north by 1610 Federal Government property. 1611 b. The three separate accounts must be maintained as long 1612 as financing obligations entered into by the Florida Windstorm 1613 Underwriting Association or Residential Property and Casualty 1614 Joint Underwriting Association are outstanding, in accordance 1615 with the terms of the corresponding financing documents. IfWhen1616 the financing obligations are no longer outstanding,in1617accordance with the terms of the corresponding financing1618documents,the corporation may use a single account for all 1619 revenues, assets, liabilities, losses, and expenses of the 1620 corporation. Consistent withthe requirement ofthis 1621 subparagraph and prudent investment policies that minimize the 1622 cost of carrying debt, the board shall exercise its best efforts 1623 to retire existing debt ortoobtain the approval of necessary 1624 parties to amend the terms of existing debt, so as to structure 1625 the most efficient plan to consolidate the three separate 1626 accounts into a single account. 1627 c. Creditors of the Residential Property and Casualty Joint 1628 Underwriting Association andofthe accounts specified in sub 1629 sub-subparagraphs a.(I) and (II) may have a claim against, and 1630 recourse to, thosetheaccountsreferred to in sub-sub1631subparagraphs a.(I) and (II)andshall haveno claim against, or 1632 recourse to, the account referred to in sub-sub-subparagraph 1633 a.(III). Creditors of the Florida Windstorm Underwriting 1634 Associationshallhave a claim against, and recourse to, the 1635 account referred to in sub-sub-subparagraph a.(III) andshall1636haveno claim against, or recourse to, the accounts referred to 1637 in sub-sub-subparagraphs a.(I) and (II). 1638 d. Revenues, assets, liabilities, losses, and expenses not 1639 attributable to particular accounts shall be prorated among the 1640 accounts. 1641 e. The Legislature finds that the revenues of the 1642 corporation are revenues that are necessary to meet the 1643 requirements set forth in documents authorizing the issuance of 1644 bonds under this subsection. 1645 f. No part of the income of the corporation may inure to 1646 the benefit of any private person. 1647 3. With respect to a deficit in an account: 1648 a. After accounting for theCitizenspolicyholder surcharge 1649 imposed under sub-subparagraph h.i., ifwhenthe remaining 1650 projected deficit incurred in a particular calendar year: 1651 (I) Is not greater than 6 percent of the aggregate 1652 statewide direct written premium for the subject lines of 1653 business for the prior calendar year, the entire deficit shall 1654 be recovered through regular assessments of assessable insurers 1655 under paragraph (q) and assessable insureds. 1656 (II)b.After accounting for the Citizens policyholder1657surcharge imposed under sub-subparagraph i., when the remaining1658projected deficit incurred in a particular calendar yearExceeds 1659 6 percent of the aggregate statewide direct written premium for 1660 the subject lines of business for the prior calendar year, the 1661 corporation shall levy regular assessments on assessable 1662 insurers under paragraph (q) and on assessable insureds in an 1663 amount equal to the greater of 6 percent of the deficit or 6 1664 percent of the aggregate statewide direct written premium for 1665 the subject lines of business for the prior calendar year. Any 1666 remaining deficit shall be recovered through emergency 1667 assessments under sub-subparagraph c.d.1668 b.c.Each assessable insurer’s share of the amount being 1669 assessed under sub-subparagraph a. mustor sub-subparagraph b.1670shallbe in the proportion that the assessable insurer’s direct 1671 written premium for the subject lines of business for the year 1672 preceding the assessment bears to the aggregate statewide direct 1673 written premium for the subject lines of business for that year. 1674 The applicable assessment percentageapplicable to each1675assessable insuredis the ratio of the amount being assessed 1676 under sub-subparagraph a.or sub-subparagraph b.to the 1677 aggregate statewide direct written premium for the subject lines 1678 of business for the prior year. Assessments levied by the 1679 corporation on assessable insurers under sub-subparagraph a. 1680 mustsub-subparagraphs a. and b. shallbe paid as required by 1681 the corporation’s plan of operation and paragraph (q). 1682 Assessments levied by the corporation on assessable insureds 1683 under sub-subparagraph a.sub-subparagraphs a. and b.shall be 1684 collected by the surplus lines agent at the time the surplus 1685 lines agent collects the surplus lines tax required by s. 1686 626.932, andshall bepaid to the Florida Surplus Lines Service 1687 Office at the time the surplus lines agent pays the surplus 1688 lines tax to thatthe Florida Surplus Lines Serviceoffice. Upon 1689 receipt of regular assessments from surplus lines agents, the 1690 Florida Surplus Lines Service Office shall transfer the 1691 assessments directly to the corporation as determined by the 1692 corporation. 1693 c.d.Upon a determination by the board of governors that a 1694 deficit in an account exceeds the amount that will be recovered 1695 through regular assessments under sub-subparagraph a.or sub1696subparagraph b., plus the amount that is expected to be 1697 recovered through surcharges under sub-subparagraph h.i.,as to1698the remaining projected deficitthe boardshall levy, after 1699 verification by the office, shall levy emergency assessments,1700 for as many years as necessary to cover the deficits, to be 1701 collected by assessable insurers and the corporation and 1702 collected from assessable insureds upon issuance or renewal of 1703 policies for subject lines of business, excluding National Flood 1704 Insurance policies. The amountof the emergency assessment1705 collected in a particular year mustshallbe a uniform 1706 percentage of that year’s direct written premium for subject 1707 lines of business and all accounts of the corporation, excluding 1708 National Flood Insurance Program policy premiums, as annually 1709 determined by the board and verified by the office. The office 1710 shall verify the arithmetic calculations involved in the board’s 1711 determination within 30 days after receipt of the information on 1712 which the determination was based. Notwithstanding any other 1713 provision of law, the corporation and each assessable insurer 1714 that writes subject lines of business shall collect emergency 1715 assessments from its policyholders without such obligation being 1716 affected by any credit, limitation, exemption, or deferment. 1717 Emergency assessments levied by the corporation on assessable 1718 insureds shall be collected by the surplus lines agent at the 1719 time the surplus lines agent collects the surplus lines tax 1720 required by s. 626.932 andshall bepaid to the Florida Surplus 1721 Lines Service Office at the time the surplus lines agent pays 1722 the surplus lines tax to thatthe Florida Surplus Lines Service1723 office. The emergency assessmentssocollected shall be 1724 transferred directly to the corporation on a periodic basis as 1725 determined by the corporation andshall beheld by the 1726 corporation solely in the applicable account. The aggregate 1727 amount of emergency assessments levied for an account under this 1728 sub-subparagraph in any calendar year may, at the discretion of1729the board of governors,be less than butmaynot exceed the 1730 greater of 10 percent of the amount needed to cover the deficit, 1731 plus interest, fees, commissions, required reserves, and other 1732 costs associated with financingofthe original deficit, or 10 1733 percent of the aggregate statewide direct written premium for 1734 subject lines of business andforall accounts of the 1735 corporation for the prior year, plus interest, fees, 1736 commissions, required reserves, and other costs associated with 1737 financing the deficit. 1738 d.e.The corporation may pledge the proceeds of 1739 assessments, projected recoveries from the Florida Hurricane 1740 Catastrophe Fund, other insurance and reinsurance recoverables, 1741 policyholder surcharges and other surcharges, and other funds 1742 available to the corporation as the source of revenue for and to 1743 secure bonds issued under paragraph (q), bonds or other 1744 indebtedness issued under subparagraph (c)3., or lines of credit 1745 or other financing mechanisms issued or created under this 1746 subsection, or to retire any other debt incurred as a result of 1747 deficits or events giving rise to deficits, or in any other way 1748 that the board determines will efficiently recover such 1749 deficits. The purpose of the lines of credit or other financing 1750 mechanisms is to provide additional resources to assist the 1751 corporation in covering claims and expenses attributable to a 1752 catastrophe. As used in this subsection, the term “assessments” 1753 includes regular assessments under sub-subparagraph a., sub1754subparagraph b.,or subparagraph (q)1. and emergency assessments 1755 under sub-subparagraph d. Emergency assessments collected under 1756 sub-subparagraph d. are not part of an insurer’s rates, are not 1757 premium, and are not subject to premium tax, fees, or 1758 commissions; however, failure to pay the emergency assessment 1759 shall be treated as failure to pay premium. The emergency 1760 assessments under sub-subparagraph c.d.shall continue as long 1761 as any bonds issued or other indebtedness incurred with respect 1762 to a deficit for which the assessment was imposed remain 1763 outstanding, unless adequate provision has been made for the 1764 payment of such bonds or other indebtedness pursuant to the 1765 documents governing such bonds orotherindebtedness. 1766 e.f.As used in this subsection for purposes of any deficit 1767 incurred on or after January 25, 2007, the term “subject lines 1768 of business” means insurance written by assessable insurers or 1769 procured by assessable insureds for all property and casualty 1770 lines of business in this state, but not including workers’ 1771 compensation or medical malpractice. As used in thisthesub 1772 subparagraph, the term “property and casualty lines of business” 1773 includes all lines of business identified on Form 2, Exhibit of 1774 Premiums and Losses, in the annual statement required of 1775 authorized insurers underbys. 624.424 and any rule adopted 1776 under this section, except for those lines identified as 1777 accident and health insurance and except for policies written 1778 under the National Flood Insurance Program or the Federal Crop 1779 Insurance Program. For purposes of this sub-subparagraph, the 1780 term “workers’ compensation” includes both workers’ compensation 1781 insurance and excess workers’ compensation insurance. 1782 f.g.The Florida Surplus Lines Service Office shall 1783 determine annually the aggregate statewide written premium in 1784 subject lines of business procured by assessable insureds and 1785shallreport that information to the corporation in a form and 1786 at a time the corporation specifies to ensure that the 1787 corporation can meet the requirements of this subsection and the 1788 corporation’s financing obligations. 1789 g.h.The Florida Surplus Lines Service Office shall verify 1790 the proper application by surplus lines agents of assessment 1791 percentages for regular assessments and emergency assessments 1792 levied under this subparagraph on assessable insureds andshall1793 assist the corporation in ensuring the accurate, timely 1794 collection and payment of assessments by surplus lines agents as 1795 required by the corporation. 1796 h.i.If a deficit is incurred in any account in 2008 or 1797 thereafter, the board of governors shall levy aCitizens1798 policyholder surcharge against all policyholders of the 1799 corporation.for a 12-month period, which1800 (I) The surcharge shall be leviedcollected at the time of1801issuance or renewal of a policy,as a uniform percentage of the 1802 premium for the policy of up to 15 percent of such premium, 1803 which funds shall be used to offset the deficit. 1804 (II) The surcharge is payable upon cancellation or 1805 termination of the policy, upon renewal of the policy, or upon 1806 issuance of a new policy by the corporation within the first 12 1807 months after the date of the levy or the period of time 1808 necessary to fully collect the surcharge amount. 1809 (III) The corporation may not levy any regular assessments 1810 under paragraph (q) pursuant to sub-subparagraph a. or sub 1811 subparagraph b. with respect to a particular year’s deficit 1812 until the corporation has first levied the full amount of the 1813 surcharge authorized by this sub-subparagraph. 1814 (IV) The surcharge isCitizens policyholder surcharges1815under this sub-subparagraph arenot considered premium and is 1816arenot subject to commissions, fees, or premium taxes. However, 1817 failure to pay the surchargesuch surchargesshall be treated as 1818 failure to pay premium. 1819 i.j.If the amount of any assessments or surcharges 1820 collected from corporation policyholders, assessable insurers or 1821 their policyholders, or assessable insureds exceeds the amount 1822 of the deficits, such excess amounts shall be remitted to and 1823 retained by the corporation in a reserve to be used by the 1824 corporation, as determined by the board of governors and 1825 approved by the office, to pay claims or reduce any past, 1826 present, or future plan-year deficits or to reduce outstanding 1827 debt. 1828 (c) The corporation’s plan of operationof the corporation: 1829 1. Must provide for adoption of residential property and 1830 casualty insurance policy forms and commercial residential and 1831 nonresidential property insurance forms, whichformsmust be 1832 approved by the office beforeprior touse. The corporation 1833 shall adopt the following policy forms: 1834 a. Standard personal lines policy forms that are 1835 comprehensive multiperil policies providing full coverage of a 1836 residential property equivalent to the coverage provided in the 1837 private insurance market under an HO-3, HO-4, or HO-6 policy. 1838 b. Basic personal lines policy forms that are policies 1839 similar to an HO-8 policy or a dwelling fire policy that provide 1840 coverage meeting the requirements of the secondary mortgage 1841 market, but whichcoverageis more limited than the coverage 1842 under a standard policy. 1843 c. Commercial lines residential and nonresidential policy 1844 forms that are generally similar to the basic perils of full 1845 coverage obtainable for commercial residential structures and 1846 commercial nonresidential structures in the admitted voluntary 1847 market. 1848 d. Personal lines and commercial lines residential property 1849 insurance forms that cover the peril of wind only. The forms are 1850 applicable only to residential properties located in areas 1851 eligible for coverage under the coastalhigh-riskaccount 1852 referred to in sub-subparagraph (b)2.a. 1853 e. Commercial lines nonresidential property insurance forms 1854 that cover the peril of wind only. The forms are applicable only 1855 to nonresidential properties located in areas eligible for 1856 coverage under the coastalhigh-riskaccount referred to in sub 1857 subparagraph (b)2.a. 1858 f. The corporation may adopt variations of the policy forms 1859 listed in sub-subparagraphs a.-e. whichthatcontain more 1860 restrictive coverage. 1861 2.a.Must provide that the corporation adopt a program in 1862 which the corporation and authorized insurers enter into quota 1863 share primary insurance agreements for hurricane coverage, as 1864 defined in s. 627.4025(2)(a), for eligible risks, and adopt 1865 property insurance forms for eligible risks which cover the 1866 peril of wind only. 1867 a. As used in this subsection, the term: 1868 (I) “Quota share primary insurance” means an arrangement in 1869 which the primary hurricane coverage of an eligible risk is 1870 provided in specified percentages by the corporation and an 1871 authorized insurer. The corporation and authorized insurer are 1872 each solely responsible for a specified percentage of hurricane 1873 coverage of an eligible risk as set forth in a quota share 1874 primary insurance agreement between the corporation and an 1875 authorized insurer and the insurance contract. The 1876 responsibility of the corporation or authorized insurer to pay 1877 its specified percentage of hurricane losses of an eligible 1878 risk, as set forth in thequota share primary insurance1879 agreement, may not be altered by the inability of the other 1880 partyto the agreementto pay its specified percentage of 1881hurricanelosses. Eligible risks that are provided hurricane 1882 coverage through a quota share primary insurance arrangement 1883 must be provided policy forms that set forth the obligations of 1884 the corporation and authorized insurer under the arrangement, 1885 clearly specify the percentages of quota share primary insurance 1886 provided by the corporation and authorized insurer, and 1887 conspicuously and clearly state thatneitherthe authorized 1888 insurer andnorthe corporation may not be held responsible 1889 beyond theiritsspecified percentage of coverage of hurricane 1890 losses. 1891 (II) “Eligible risks” means personal lines residential and 1892 commercial lines residential risks that meet the underwriting 1893 criteria of the corporation and are located in areas that were 1894 eligible for coverage by the Florida Windstorm Underwriting 1895 Association on January 1, 2002. 1896 b. The corporation may enter into quota share primary 1897 insurance agreements with authorized insurers at corporation 1898 coverage levels of 90 percent and 50 percent. 1899 c. If the corporation determines that additional coverage 1900 levels are necessary to maximize participation in quota share 1901 primary insurance agreements by authorized insurers, the 1902 corporation may establish additional coverage levels. However, 1903 the corporation’s quota share primary insurance coverage level 1904 may not exceed 90 percent. 1905 d. Any quota share primary insurance agreement entered into 1906 between an authorized insurer and the corporation must provide 1907 for a uniform specified percentage of coverage of hurricane 1908 losses, by county or territory as set forth by the corporation 1909 board, for all eligible risks of the authorized insurer covered 1910 under thequota share primary insuranceagreement. 1911 e. Any quota share primary insurance agreement entered into 1912 between an authorized insurer and the corporation is subject to 1913 review and approval by the office. However, such agreement shall 1914 be authorized only as to insurance contracts entered into 1915 between an authorized insurer and an insured who is already 1916 insured by the corporation for wind coverage. 1917 f. For all eligible risks covered under quota share primary 1918 insurance agreements, the exposure and coverage levels for both 1919 the corporation and authorized insurers shall be reported by the 1920 corporation to the Florida Hurricane Catastrophe Fund. For all 1921 policies of eligible risks covered under suchquota share1922primary insuranceagreements, the corporation and the authorized 1923 insurer mustshallmaintain complete and accurate records for 1924 the purpose of exposure and loss reimbursement audits as 1925 required byFlorida Hurricane Catastrophefund rules. The 1926 corporation and the authorized insurer shall each maintain 1927 duplicate copies of policy declaration pages and supporting 1928 claims documents. 1929 g. The corporation board shall establish in its plan of 1930 operation standards for quota share agreements which ensure that 1931 there is no discriminatory application among insurers as to the 1932 terms of thequota shareagreements, pricing of thequota share1933 agreements, incentive provisions if any, and consideration paid 1934 for servicing policies or adjusting claims. 1935 h. The quota share primary insurance agreement between the 1936 corporation and an authorized insurer must set forth the 1937 specific terms under which coverage is provided, including, but 1938 not limited to, the sale and servicing of policies issued under 1939 the agreement by the insurance agent of the authorized insurer 1940 producing the business, the reporting of information concerning 1941 eligible risks, the payment of premium to the corporation, and 1942 arrangements for the adjustment and payment of hurricane claims 1943 incurred on eligible risks by the claims adjuster and personnel 1944 of the authorized insurer. Entering into a quota sharing 1945 insurance agreement between the corporation and an authorized 1946 insurer isshall bevoluntary and at the discretion of the 1947 authorized insurer. 1948 3. May provide that the corporation may employ or otherwise 1949 contract with individuals or other entities to provide 1950 administrative or professional services that may be appropriate 1951 to effectuate the plan. The corporation mayshall have the power1952toborrow funds,by issuing bonds or by incurring other 1953 indebtedness, and shall have other powers reasonably necessary 1954 to effectuate the requirements of this subsection, including, 1955 without limitation, the power to issue bonds and incur other 1956 indebtedness in order to refinance outstanding bonds or other 1957 indebtedness. The corporation may, but is not required to,seek 1958 judicial validation of its bonds or other indebtedness under 1959 chapter 75. The corporation may issue bonds or incur other 1960 indebtedness, or have bonds issued on its behalf by a unit of 1961 local government pursuant to subparagraph (q)2.,in the absence 1962 of a hurricane or other weather-related event, upon a 1963 determination by the corporation, subject to approval by the 1964 office, that such action would enable it to efficiently meet the 1965 financial obligations of the corporation and that such 1966 financings are reasonably necessary to effectuate the 1967 requirements of this subsection. The corporation mayis1968authorized totake all actions needed to facilitate tax-free 1969 status foranysuch bonds or indebtedness, including formation 1970 of trusts or other affiliated entities. The corporation may 1971shall have the authority topledge assessments, projected 1972 recoveries from the Florida Hurricane Catastrophe Fund, other 1973 reinsurance recoverables, market equalization and other 1974 surcharges, and other funds available to the corporation as 1975 security for bonds or other indebtedness. In recognition of s. 1976 10, Art. I of the State Constitution, prohibiting the impairment 1977 of obligations of contracts, it is the intent of the Legislature 1978 that no action be taken whose purpose is to impair any bond 1979 indenture or financing agreement or any revenue source committed 1980 by contract to such bond or other indebtedness. 1981 4.a.Must require that the corporation operate subject to 1982 the supervision and approval of a board of governors consisting 1983 of eight individuals who are residents of this state, from 1984 different geographical areas of this state. 1985 a. The Governor, the Chief Financial Officer, the President 1986 of the Senate, and the Speaker of the House of Representatives 1987 shall each appoint two members of the board. At least one of the 1988 two members appointed by each appointing officer must have 1989 demonstrated expertise in insurance, and is deemed to be within 1990 the scope of the exemption provided in s. 112.313(7)(b). The 1991 Chief Financial Officer shall designate one of the appointees as 1992 chair. All board members serve at the pleasure of the appointing 1993 officer. All members of the boardof governorsare subject to 1994 removal at will by the officers who appointed them. All board 1995 members, including the chair, must be appointed to serve for 3 1996 year terms beginning annually on a date designated by the plan. 1997 However, for the first term beginning on or after July 1, 2009, 1998 each appointing officer shall appoint one member of the board 1999 for a 2-year term and one member for a 3-year term. AAnyboard 2000 vacancy shall be filled for the unexpired term by the appointing 2001 officer. The Chief Financial Officer shall appoint a technical 2002 advisory group to provide information and advice to the boardof2003governorsin connection with the board’s duties under this 2004 subsection. The executive director and senior managers of the 2005 corporation shall be engaged by the board and serve at the 2006 pleasure of the board. Any executive director appointed on or 2007 after July 1, 2006, is subject to confirmation by the Senate. 2008 The executive director is responsible for employing other staff 2009 as the corporation may require, subject to review and 2010 concurrence by the board. 2011 b. The board shall create a Market Accountability Advisory 2012 Committee to assist the corporation in developing awareness of 2013 its rates and its customer and agent service levels in 2014 relationship to the voluntary market insurers writing similar 2015 coverage. 2016 (I) The members of the advisory committeeshallconsist of 2017 the following 11 persons, one of whom must be elected chair by 2018 the members of the committee: four representatives, one 2019 appointed by the Florida Association of Insurance Agents, one by 2020 the Florida Association of Insurance and Financial Advisors, one 2021 by the Professional Insurance Agents of Florida, and one by the 2022 Latin American Association of Insurance Agencies; three 2023 representatives appointed by the insurers with the three highest 2024 voluntary market share of residential property insurance 2025 business in the state; one representative from the Office of 2026 Insurance Regulation; one consumer appointed by the board who is 2027 insured by the corporation at the time of appointment to the 2028 committee; one representative appointed by the Florida 2029 Association of Realtors; and one representative appointed by the 2030 Florida Bankers Association. All members shall be appointed to 2031must serve for3-year terms and may serve for consecutive terms. 2032 (II) The committee shall report to the corporation at each 2033 board meeting on insurance market issues which may include rates 2034 and rate competition with the voluntary market; service, 2035 including policy issuance, claims processing, and general 2036 responsiveness to policyholders, applicants, and agents; and 2037 matters relating to depopulation. 2038 5. Must provide a procedure for determining the eligibility 2039 of a risk for coverage, as follows: 2040 a. Subject tothe provisions ofs. 627.3517, with respect 2041 to personal lines residential risks, if the risk is offered 2042 coverage from an authorized insurer at the insurer’s approved 2043 rate undereithera standard policy including wind coverage or, 2044 if consistent with the insurer’s underwriting rules as filed 2045 with the office, a basic policy including wind coverage, for a 2046 new application to the corporation for coverage, the risk is not 2047 eligible for any policy issued by the corporation unless the 2048 premium for coverage from the authorized insurer is more than 15 2049 percent greater than the premium for comparable coverage from 2050 the corporation. If the risk is not able to obtainanysuch 2051 offer, the risk is eligible foreithera standard policy 2052 including wind coverage or a basic policy including wind 2053 coverage issued by the corporation; however, if the risk could 2054 not be insured under a standard policy including wind coverage 2055 regardless of market conditions, the risk isshall beeligible 2056 for a basic policy including wind coverage unless rejected under 2057 subparagraph 8. However,with regard toa policyholder of the 2058 corporation or a policyholder removed from the corporation 2059 through an assumption agreement until the end of the assumption 2060 period,the policyholderremains eligible for coverage from the 2061 corporation regardless of any offer of coverage from an 2062 authorized insurer or surplus lines insurer. The corporation 2063 shall determine the type of policy to be provided on the basis 2064 of objective standards specified in the underwriting manual and 2065 based on generally accepted underwriting practices. 2066 (I) If the risk accepts an offer of coverage through the 2067 market assistance plan oran offer of coveragethrough a 2068 mechanism established by the corporation before a policy is 2069 issued to the risk by the corporation or during the first 30 2070 days of coverage by the corporation, and the producing agent who 2071 submitted the application to the plan or to the corporation is 2072 not currently appointed by the insurer, the insurer shall: 2073 (A) Pay to the producing agent of record of the policy,for 2074 the first year, an amount that is the greater of the insurer’s 2075 usual and customary commission for the type of policy written or 2076 a fee equal to the usual and customary commission of the 2077 corporation; or 2078 (B) Offer to allow the producing agent of record of the 2079 policy to continue servicing the policy for at leasta period of2080not less than1 year and offer to pay the agent the greater of 2081 the insurer’s or the corporation’s usual and customary 2082 commission for the type of policy written. 2083 2084 If the producing agent is unwilling or unable to accept 2085 appointment, the new insurer shall pay the agent in accordance 2086 with sub-sub-sub-subparagraph (A). 2087 (II) IfWhenthe corporation enters into a contractual 2088 agreement for a take-out plan, the producing agent of record of 2089 the corporation policy is entitled to retain any unearned 2090 commission on the policy, and the insurer shall: 2091 (A) Pay to the producing agent of recordof the corporation2092policy, for the first year, an amount that is the greater of the 2093 insurer’s usual and customary commission for the type of policy 2094 written or a fee equal to the usual and customary commission of 2095 the corporation; or 2096 (B) Offer to allow the producing agent of recordof the2097corporation policyto continue servicing the policy for at least 2098a period of not less than1 year and offer to pay the agent the 2099 greater of the insurer’s or the corporation’s usual and 2100 customary commission for the type of policy written. 2101 2102 If the producing agent is unwilling or unable to accept 2103 appointment, the new insurer shall pay the agent in accordance 2104 with sub-sub-sub-subparagraph (A). 2105 b. With respect to commercial lines residential risks, for 2106 a new application to the corporation for coverage, if the risk 2107 is offered coverage under a policy including wind coverage from 2108 an authorized insurer at its approved rate, the risk is not 2109 eligible for aanypolicy issued by the corporation unless the 2110 premium for coverage from the authorized insurer is more than 15 2111 percent greater than the premium for comparable coverage from 2112 the corporation. If the risk is not able to obtain any such 2113 offer, the risk is eligible for a policy including wind coverage 2114 issued by the corporation. However,with regard toa 2115 policyholder of the corporation or a policyholder removed from 2116 the corporation through an assumption agreement until the end of 2117 the assumption period, the policyholderremains eligible for 2118 coverage from the corporation regardless of ananyoffer of 2119 coverage from an authorized insurer or surplus lines insurer. 2120 (I) If the risk accepts an offer of coverage through the 2121 market assistance plan oran offer of coveragethrough a 2122 mechanism established by the corporation before a policy is 2123 issued to the risk by the corporation or during the first 30 2124 days of coverage by the corporation, and the producing agent who 2125 submitted the application to the plan or the corporation is not 2126 currently appointed by the insurer, the insurer shall: 2127 (A) Pay to the producing agent of record of the policy, for 2128 the first year, an amount that is the greater of the insurer’s 2129 usual and customary commission for the type of policy written or 2130 a fee equal to the usual and customary commission of the 2131 corporation; or 2132 (B) Offer to allow the producing agent of record of the 2133 policy to continue servicing the policy for at leasta period of2134not less than1 year and offer to pay the agent the greater of 2135 the insurer’s or the corporation’s usual and customary 2136 commission for the type of policy written. 2137 2138 If the producing agent is unwilling or unable to accept 2139 appointment, the new insurer shall pay the agent in accordance 2140 with sub-sub-sub-subparagraph (A). 2141 (II) IfWhenthe corporation enters into a contractual 2142 agreement for a take-out plan, the producing agent of record of 2143 the corporation policy is entitled to retain any unearned 2144 commission on the policy, and the insurer shall: 2145 (A) Pay to the producing agent of recordof the corporation2146 policy, for the first year, an amount that is the greater of the 2147 insurer’s usual and customary commission for the type of policy 2148 written or a fee equal to the usual and customary commission of 2149 the corporation; or 2150 (B) Offer to allow the producing agent of recordof the2151corporation policyto continue servicing the policy for at least 2152a period of not less than1 year and offer to pay the agent the 2153 greater of the insurer’s or the corporation’s usual and 2154 customary commission for the type of policy written. 2155 2156 If the producing agent is unwilling or unable to accept 2157 appointment, the new insurer shall pay the agent in accordance 2158 with sub-sub-sub-subparagraph (A). 2159 c. For purposes of determining comparable coverage under 2160 sub-subparagraphs a. and b., the comparison mustshallbe based 2161 on those forms and coverages that are reasonably comparable. The 2162 corporation may rely on a determination of comparable coverage 2163 and premium made by the producing agent who submits the 2164 application to the corporation, made in the agent’s capacity as 2165 the corporation’s agent. A comparison may be made solely of the 2166 premium with respect to the main building or structure only on 2167 the following basis: the same coverage A or other building 2168 limits; the same percentage hurricane deductible that applies on 2169 an annual basis or that applies to each hurricane for commercial 2170 residential property; the same percentage of ordinance and law 2171 coverage, if the same limit is offered by both the corporation 2172 and the authorized insurer; the same mitigation credits, to the 2173 extent the same types of credits are offered both by the 2174 corporation and the authorized insurer; the same method for loss 2175 payment, such as replacement cost or actual cash value, if the 2176 same method is offered both by the corporation and the 2177 authorized insurer in accordance with underwriting rules; and 2178 any other form or coverage that is reasonably comparable as 2179 determined by the board. If an application is submitted to the 2180 corporation for wind-only coverage in the coastalhigh-risk2181 account, the premium for the corporation’s wind-only policy plus 2182 the premium for the ex-wind policy that is offered by an 2183 authorized insurer to the applicant mustshallbe compared to 2184 the premium for multiperil coverage offered by an authorized 2185 insurer, subject to the standards for comparison specified in 2186 this subparagraph. If the corporation or the applicant requests 2187 from the authorized insurer a breakdown of the premium of the 2188 offer by types of coverage so that a comparison may be made by 2189 the corporation or its agent and the authorized insurer refuses 2190 or is unable to provide such information, the corporation may 2191 treat the offer as not being an offer of coverage from an 2192 authorized insurer at the insurer’s approved rate. 2193 6. Must include rules for classifications of risks and 2194 ratestherefor. 2195 7. Must provide that if premium and investment income for 2196 an account attributable to a particular calendar year are in 2197 excess of projected losses and expenses for the account 2198 attributable to that year, such excess shall be held in surplus 2199 in the account. Such surplus mustshallbe available to defray 2200 deficits in that account as to future years andshall beused 2201 for that purpose beforeprior toassessing assessable insurers 2202 and assessable insureds as to any calendar year. 2203 8. Must provide objective criteria and procedures to be 2204 uniformly applied toforall applicants in determining whether 2205 an individual risk is so hazardous as to be uninsurable. In 2206 making this determination and in establishing the criteria and 2207 procedures, the following mustshallbe considered: 2208 a. Whether the likelihood of a loss for the individual risk 2209 is substantially higher than for other risks of the same class; 2210 and 2211 b. Whether the uncertainty associated with the individual 2212 risk is such that an appropriate premium cannot be determined. 2213 2214 The acceptance or rejection of a risk by the corporation shall 2215 be construed as the private placement of insurance, and the 2216 provisions of chapter 120 doshallnot apply. 2217 9. Must provide that the corporationshallmake its best 2218 efforts to procure catastrophe reinsurance at reasonable rates, 2219 to cover its projected 100-year probable maximum loss as 2220 determined by the board of governors. 2221 10. The policies issued by the corporation must provide 2222 that,if the corporation or the market assistance plan obtains 2223 an offer from an authorized insurer to cover the risk at its 2224 approved rates, the risk is no longer eligible for renewal 2225 through the corporation, except as otherwise provided in this 2226 subsection. 2227 11. Corporation policies and applications must include a 2228 notice that the corporation policy could, under this section, be 2229 replaced with a policy issued by an authorized insurer which 2230thatdoes not provide coverage identical to the coverage 2231 provided by the corporation. The notice mustshallalso specify 2232 that acceptance of corporation coverage creates a conclusive 2233 presumption that the applicant or policyholder is aware of this 2234 potential. 2235 12. May establish, subject to approval by the office, 2236 different eligibility requirements and operational procedures 2237 for any line or type of coverage for any specified county or 2238 area if the board determines that such changesto the2239eligibility requirements and operational proceduresare 2240 justified due to the voluntary market being sufficiently stable 2241 and competitive in such area or for such line or type of 2242 coverage and that consumers who, in good faith, are unable to 2243 obtain insurance through the voluntary market through ordinary 2244 methodswouldcontinue to have access to coverage from the 2245 corporation. IfWhencoverage is sought in connection with a 2246 real property transfer, thesuchrequirements and procedures may 2247shallnot provideforan effective date of coverage later than 2248 the date of the closing of the transfer as established by the 2249 transferor, the transferee, and, if applicable, the lender. 2250 13. Must provide that, with respect to the coastalhigh2251riskaccount, any assessable insurer with a surplus as to 2252 policyholders of $25 million or less writing 25 percent or more 2253 of its total countrywide property insurance premiums in this 2254 state may petition the office, within the first 90 days of each 2255 calendar year, to qualify as a limited apportionment company. A 2256 regular assessment levied by the corporation on a limited 2257 apportionment company for a deficit incurred by the corporation 2258 for the coastalhigh-riskaccountin 2006 or thereaftermay be 2259 paid to the corporation on a monthly basis as the assessments 2260 are collected by the limited apportionment company from its 2261 insureds pursuant to s. 627.3512, but the regular assessment 2262 must be paid in full within 12 months after being levied by the 2263 corporation. A limited apportionment company shall collect from 2264 its policyholders any emergency assessment imposed under sub 2265 subparagraph (b)3.d. The plan mustshallprovide that, if the 2266 office determines that any regular assessment will result in an 2267 impairment of the surplus of a limited apportionment company, 2268 the office may direct that all or part of such assessment be 2269 deferred as provided in subparagraph (q)4. However,there shall2270be no limitation or deferment ofan emergency assessment to be 2271 collected from policyholders under sub-subparagraph (b)3.d. may 2272 not be limited or deferred. 2273 14. Must provide that the corporation appoint as its 2274 licensed agents only those agents who also hold an appointment 2275 as defined in s. 626.015(3) with an insurer who at the time of 2276 the agent’s initial appointment by the corporation is authorized 2277 to write and is actually writing personal lines residential 2278 property coverage, commercial residential property coverage, or 2279 commercial nonresidential property coverage within the state. 2280 15. Must provide, by July 1, 2007,a premium payment plan 2281 option to its policyholders which,allowsat a minimum, allows 2282 for quarterly and semiannual payment of premiums. A monthly 2283 payment plan may, but is not required to, be offered. 2284 16. Must limit coverage on mobile homes or manufactured 2285 homes built beforeprior to1994 to actual cash value of the 2286 dwelling rather than replacement costs of the dwelling. 2287 17. May provide such limits of coverage as the board 2288 determines, consistent with the requirements of this subsection. 2289 18. May require commercial property to meet specified 2290 hurricane mitigation construction features as a condition of 2291 eligibility for coverage. 2292 19. Must offer sinkhole coverage. However, effective 2293 February 1, 2012, coverage is not included for losses to 2294 appurtenant structures, driveways, sidewalks, decks, or patios 2295 that are directly or indirectly caused by sinkhole activity. The 2296 corporation shall exclude such coverage using a notice of 2297 coverage change, which may be included with the policy renewal, 2298 and not by issuance of a notice of nonrenewal of the excluded 2299 coverage upon renewal of the current policy. 2300 20. As a condition for making payment for damage caused by 2301 the peril of sinkhole, regardless of whether such payment is 2302 made pursuant to the contract, mediation, neutral evaluation, 2303 appraisal, arbitration, settlement, or litigation, the payment 2304 must be dedicated entirely to the costs of repairing the 2305 structure or remediation of the land. Unless this condition is 2306 met, the corporation is prohibited from making payment. 2307 (d)1. All prospective employees for senior management 2308 positions, as defined by the plan of operation, are subject to 2309 background checks as a prerequisite for employment. The office 2310 shall conduct the background checkson such prospective2311employeespursuant to ss. 624.34, 624.404(3), and 628.261. 2312 2. On or before July 1 of each year, employees of the 2313 corporation mustare required tosign and submit a statement 2314 attesting that they do not have a conflict of interest, as 2315 defined in part III of chapter 112. As a condition of 2316 employment, all prospective employees mustare required tosign 2317 and submit to the corporation a conflict-of-interest statement. 2318 3. Senior managers and members of the board of governors 2319 are subject tothe provisions ofpart III of chapter 112, 2320 including, but not limited to, the code of ethics and public 2321 disclosure and reporting of financial interests, pursuant to s. 2322 112.3145. Notwithstanding s. 112.3143(2), a board member may not 2323 vote on any measure that would inure to his or her special 2324 private gain or loss; that he or she knows would inure to the 2325 special private gain or loss of any principal by whom he or she 2326 is retained or to the parent organization or subsidiary of a 2327 corporate principal by which he or she is retained, other than 2328 an agency as defined in s. 112.312; or that he or she knows 2329 would inure to the special private gain or loss of a relative or 2330 business associate of the public officer. Before the vote is 2331 taken, such member shall publicly state to the assembly the 2332 nature of his or her interest in the matter from which he or she 2333 is abstaining from voting and, within 15 days after the vote 2334 occurs, disclose the nature of his or her interest as a public 2335 record in a memorandum filed with the person responsible for 2336 recording the minutes of the meeting, who shall incorporate the 2337 memorandum in the minutes. Senior managers and board members are 2338 also required to file such disclosures with the Commission on 2339 Ethics and the Office of Insurance Regulation. The executive 2340 director of the corporation or his or her designee shall notify 2341 each existing and newly appointedand existing appointedmember 2342 of the board of governors and senior managers of their duty to 2343 comply with the reporting requirements of part III of chapter 2344 112. At least quarterly, the executive director or his or her 2345 designee shall submit to the Commission on Ethics a list of 2346 names of the senior managers and members of the board of 2347 governors who are subject to the public disclosure requirements 2348 under s. 112.3145. 2349 4. Notwithstanding s. 112.3148 or s. 112.3149, or any other 2350 provision of law, an employee or board member may not knowingly 2351 accept, directly or indirectly, any gift or expenditure from a 2352 person or entity, or an employee or representative of such 2353 person or entity, whichthathas a contractual relationship with 2354 the corporation or who is under consideration for a contract. An 2355 employee or board member who fails to comply with subparagraph 2356 3. or this subparagraph is subject to penalties provided under 2357 ss. 112.317 and 112.3173. 2358 5. Any senior manager of the corporation who is employed on 2359 or after January 1, 2007, regardless of the date of hire, who 2360 subsequently retires or terminates employment is prohibited from 2361 representing another person or entity before the corporation for 2362 2 years after retirement or termination of employment from the 2363 corporation. 2364 6. Any senior manager of the corporation who is employed on 2365 or after January 1, 2007, regardless of the date of hire, who 2366 subsequently retires or terminates employment is prohibited from 2367 having any employment or contractual relationship for 2 years 2368 with an insurer that has entered into a take-out bonus agreement 2369 with the corporation. 2370 (n)1. Rates for coverage provided by the corporation must 2371shallbe actuarially sound and subject tothe requirements ofs. 2372 627.062, except as otherwise provided in this paragraph. The 2373 corporation shall file its recommended rates with the office at 2374 least annually. The corporation shall provide any additional 2375 information regarding the rates which the office requires. The 2376 office shall consider the recommendations of the board and issue 2377 a final order establishing the rates for the corporation within 2378 45 days after the recommended rates are filed. The corporation 2379 may not pursue an administrative challenge or judicial review of 2380 the final order of the office. 2381 2. In addition to the rates otherwise determined pursuant 2382 to this paragraph, the corporation shall impose and collect an 2383 amount equal to the premium tax providedforin s. 624.509 to 2384 augment the financial resources of the corporation. 2385 3. After the public hurricane loss-projection model under 2386 s. 627.06281 has been found to be accurate and reliable by the 2387 Florida Commission on Hurricane Loss Projection Methodology, the 2388thatmodel shall serve as the minimum benchmark for determining 2389 the windstorm portion of the corporation’s rates. This 2390 subparagraph does not require or allow the corporation to adopt 2391 rates lower than the rates otherwise required or allowed by this 2392 paragraph. 2393 4. The rate filings for the corporation which were approved 2394 by the office andwhichtook effect January 1, 2007, are 2395 rescinded, except for those rates that were lowered. As soon as 2396 possible, the corporation shall begin using the lower rates that 2397 were in effect on December 31, 2006, andshallprovide refunds 2398 to policyholders whohavepaid higher rates as a result of that 2399 rate filing. The rates in effect on December 31, 2006,shall2400 remain in effect for the 2007 and 2008 calendar years except for 2401 any rate change that results in a lower rate. The next rate 2402 change that may increase rates shall take effect pursuant to a 2403 new rate filing recommended by the corporation and established 2404 by the office, subject tothe requirements ofthis paragraph. 2405 5. Beginning on July 15, 2009, and annuallyeach year2406 thereafter, the corporation must make a recommended actuarially 2407 sound rate filing for each personal and commercial line of 2408 business it writes, to be effective no earlier than January 1, 2409 2010. 2410 6. Beginning on or after January 1, 2010, and 2411 notwithstanding the board’s recommended rates and the office’s 2412 final order regarding the corporation’s filed rates under 2413 subparagraph 1., the corporation shall annually implement a rate 2414 increaseeach yearwhich, except for sinkhole coverage, does not 2415 exceed 10 percent for any single policy issued by the 2416 corporation, excluding coverage changes and surcharges. 2417 7. The corporation may also implement an increase to 2418 reflect the effect on the corporation of the cash buildup factor 2419 pursuant to s. 215.555(5)(b). 2420 8. The corporation’s implementation of rates as prescribed 2421 in subparagraph 6. shall cease for any line of business written 2422 by the corporation upon the corporation’s implementation of 2423 actuarially sound rates. Thereafter, the corporation shall 2424 annually make a recommended actuarially sound rate filing for 2425 each commercial and personal line of business the corporation 2426 writes. 2427 (v)1. Effective July 1, 2002, policies of the Residential 2428 Property and Casualty Joint Underwriting Associationshall2429 become policies of the corporation. All obligations, rights, 2430 assets and liabilities of theResidential Property and Casualty2431Joint Underwritingassociation, including bonds, note and debt 2432 obligations, and the financing documents pertaining to them 2433 become those of the corporation as of July 1, 2002. The 2434 corporation is not required to issue endorsements or 2435 certificates of assumption to insureds during the remaining term 2436 of in-force transferred policies. 2437 2. Effective July 1, 2002, policies of the Florida 2438 Windstorm Underwriting Association are transferred to the 2439 corporation andshallbecome policies of the corporation. All 2440 obligations, rights, assets, and liabilities of theFlorida2441Windstorm Underwritingassociation, including bonds, note and 2442 debt obligations, and the financing documents pertaining to them 2443 are transferred to and assumed by the corporation on July 1, 2444 2002. The corporation is not required to issue endorsements or 2445 certificates of assumption to insureds during the remaining term 2446 of in-force transferred policies. 2447 3. The Florida Windstorm Underwriting Association and the 2448 Residential Property and Casualty Joint Underwriting Association 2449 shall take all actions necessaryas may be properto further 2450 evidence the transfers andshallprovide the documents and 2451 instruments of further assurance as may reasonably be requested 2452 by the corporation for that purpose. The corporation shall 2453 execute assumptions and instruments as the trustees or other 2454 parties to the financing documents of the Florida Windstorm 2455 Underwriting Association or the Residential Property and 2456 Casualty Joint Underwriting Association may reasonably request 2457 to further evidence the transfers and assumptions, which 2458 transfers and assumptions, however, are effective on the date 2459 provided under this paragraph whether or not, and regardless of 2460 the date on which, the assumptions or instruments are executed 2461 by the corporation. Subject to the relevant financing documents 2462 pertaining to their outstanding bonds, notes, indebtedness, or 2463 other financing obligations, the moneys, investments, 2464 receivables, choses in action, and other intangibles of the 2465 Florida Windstorm Underwriting Association shall be credited to 2466 the coastalhigh-riskaccount of the corporation, and those of 2467 the personal lines residential coverage account and the 2468 commercial lines residential coverage account of the Residential 2469 Property and Casualty Joint Underwriting Association shall be 2470 credited to the personal lines account and the commercial lines 2471 account, respectively, of the corporation. 2472 4. Effective July 1, 2002, a new applicant for property 2473 insurance coverage who would otherwise have been eligible for 2474 coverage in the Florida Windstorm Underwriting Association is 2475 eligible for coverage from the corporation as provided in this 2476 subsection. 2477 5. The transfer of all policies, obligations, rights, 2478 assets, and liabilities from the Florida Windstorm Underwriting 2479 Association to the corporation and the renaming of the 2480 Residential Property and Casualty Joint Underwriting Association 2481 as the corporation does notshall in no wayaffect the coverage 2482 with respect to covered policies as defined in s. 215.555(2)(c) 2483 provided to these entities by the Florida Hurricane Catastrophe 2484 Fund. The coverage provided by theFlorida Hurricane Catastrophe2485 fund to the Florida Windstorm Underwriting Association based on 2486 its exposures as of June 30, 2002, and each June 30 thereafter 2487 shall be redesignated as coverage for the coastalhigh-risk2488 account of the corporation. Notwithstanding any other provision 2489 of law, the coverage provided by theFlorida Hurricane2490Catastrophefund to the Residential Property and Casualty Joint 2491 Underwriting Association based on its exposures as of June 30, 2492 2002, and each June 30 thereafter shall be transferred to the 2493 personal lines account and the commercial lines account of the 2494 corporation. Notwithstanding any other provision of law, the 2495 coastalhigh-riskaccount shall be treated, for all Florida 2496 Hurricane Catastrophe Fund purposes, as if it were a separate 2497 participating insurer with its own exposures, reimbursement 2498 premium, and loss reimbursement. Likewise, the personal lines 2499 and commercial lines accounts shall be viewed together, for all 2500Florida Hurricane Catastrophefund purposes, as if the two 2501 accounts were one and represent a single, separate participating 2502 insurer with its own exposures, reimbursement premium, and loss 2503 reimbursement. The coverage provided by theFlorida Hurricane2504Catastrophefund to the corporation shall constitute and operate 2505 as a full transfer of coverage from the Florida Windstorm 2506 Underwriting Association and Residential Property and Casualty 2507 Joint Underwriting to the corporation. 2508 (y) It is the intent of the Legislature that the amendments 2509 to this subsection enacted in 2002 should, over time, reduce the 2510 probable maximum windstorm losses in the residual markets and 2511should reducethe potential assessments to be levied on property 2512 insurers and policyholders statewide. In furtherance of this 2513 intent,:25141.the board shall, on or before February 1 of each year, 2515 provide a report to the President of the Senate and the Speaker 2516 of the House of Representatives showing the reduction or 2517 increase in the 100-year probable maximum loss attributable to 2518 wind-only coverages and the quota share program under this 2519 subsection combined, as compared to the benchmark 100-year 2520 probable maximum loss of the Florida Windstorm Underwriting 2521 Association. For purposes of this paragraph, the benchmark 100 2522 year probable maximum loss of the Florida Windstorm Underwriting 2523 Association isshall bethe calculation dated February 2001 and 2524 based on November 30, 2000, exposures. In order to ensure 2525 comparability of data, the board shall use the same methods for 2526 calculating its probable maximum loss as were used to calculate 2527 the benchmark probable maximum loss. 25282.Beginning December 1, 2010, if the report under2529subparagraph 1. for any year indicates that the 100-year2530probable maximum loss attributable to wind-only coverages and2531the quota share program combined does not reflect a reduction of2532at least 25 percent from the benchmark, the board shall reduce2533the boundaries of the high-risk area eligible for wind-only2534coverages under this subsection in a manner calculated to reduce2535such probable maximum loss to an amount at least 25 percent2536below the benchmark.25373.Beginning February 1, 2015, if the report under2538subparagraph 1. for any year indicates that the 100-year2539probable maximum loss attributable to wind-only coverages and2540the quota share program combined does not reflect a reduction of2541at least 50 percent from the benchmark, the boundaries of the2542high-risk area eligible for wind-only coverages under this2543subsection shall be reduced by the elimination of any area that2544is not seaward of a line 1,000 feet inland from the Intracoastal2545Waterway.2546 Section 17. Paragraph (a) of subsection (5) of section 2547 627.3511, Florida Statutes, is amended to read: 2548 627.3511 Depopulation of Citizens Property Insurance 2549 Corporation.— 2550 (5) APPLICABILITY.— 2551 (a) The take-out bonus provided by subsection (2) and the 2552 exemption from assessment provided by paragraph (3)(a) apply 2553 only if the corporation policy is replaced byeithera standard 2554 policy including wind coverage or, if consistent with the 2555 insurer’s underwriting rulesasfiled with the office, a basic 2556 policy including wind coverage; however, forwith respect to2557 risks located in areas where coverage through the coastalhigh2558riskaccount of the corporation is available, the replacement 2559 policy need not provide wind coverage. The insurer must renew 2560 the replacement policy at approved rates on substantially 2561 similar terms for four additional 1-year terms, unless canceled 2562 or not renewed by the policyholder. If an insurer assumes the 2563 corporation’s obligations for a policy, it must issue a 2564 replacement policy for a 1-year term upon expiration of the 2565 corporation policy and must renew the replacement policy at 2566 approved rates on substantially similar terms for four 2567 additional 1-year terms, unless canceled or not renewed by the 2568 policyholder. For each replacement policy canceled or nonrenewed 2569 by the insurer for any reason during the 5-year coverage period 2570required by this paragraph, the insurer must remove from the 2571 corporation one additional policy covering a risk similar to the 2572 risk covered by the canceled or nonrenewed policy. In addition 2573to these requirements, the corporation must place the bonus 2574 moneys in escrow fora period of5 years; such moneys may be 2575 released from escrow only to pay claims. If the policy is 2576 canceled or nonrenewed before the end of the 5-year period, the 2577 amount of the take-out bonus must be prorated for the time 2578 period the policy was insured. A take-out bonus provided by 2579 subsection (2) or subsection (6) isshallnotbe considered2580 premium income for purposes of taxes and assessments under the 2581 Florida Insurance Code andshallremain the property of the 2582 corporation, subject to the prior security interest of the 2583 insurer under the escrow agreement until it is released from 2584 escrow;, andafter it is released from escrow it isshall be2585 considered an asset of the insurer and credited to the insurer’s 2586 capital and surplus. 2587 Section 18. Paragraph (b) of subsection (2) of section 2588 627.4133, Florida Statutes, is amended to read: 2589 627.4133 Notice of cancellation, nonrenewal, or renewal 2590 premium.— 2591 (2) With respect to any personal lines or commercial 2592 residential property insurance policy, including, but not 2593 limited to, any homeowner’s, mobile home owner’s, farmowner’s, 2594 condominium association, condominium unit owner’s, apartment 2595 building, or other policy covering a residential structure or 2596 its contents: 2597 (b) The insurer shall give the named insured written notice 2598 of nonrenewal, cancellation, or termination at least 90100days 2599 beforeprior tothe effective date of the nonrenewal, 2600 cancellation, or termination.However, the insurer shall give at2601least 100 days’ written notice, or written notice by June 1,2602whichever is earlier, for any nonrenewal, cancellation, or2603termination that would be effective between June 1 and November260430. The notice must include the reason or reasons for the2605nonrenewal, cancellation, or termination, except that:26061. The insurer shall give the named insured written notice2607of nonrenewal, cancellation, or termination at least 180 days2608prior to the effective date of the nonrenewal, cancellation, or2609termination for a named insured whose residential structure has2610been insured by that insurer or an affiliated insurer for at2611least a 5-year period immediately prior to the date of the2612written notice.2613 1.2.IfWhencancellation is for nonpayment of premium, at 2614 least 10 days’ written notice of cancellation accompanied by the 2615 reason therefor mustshallbe given. As used in this 2616 subparagraph, the term “nonpayment of premium” means failure of 2617 the named insured to discharge when dueany ofher or his 2618 obligations in connection with the payment of premiums on a 2619 policy or any installment of such premium, whether the premium 2620 is payable directly to the insurer or its agent or indirectly 2621 under any premium finance plan or extension of credit, or 2622 failure to maintain membership in an organization if such 2623 membership is a condition precedent to insurance coverage. The 2624 term“Nonpayment of premium”also means the failure of a 2625 financial institution to honor an insurance applicant’s check 2626 after delivery to a licensed agent for payment of a premium, 2627 even if the agent has previously delivered or transferred the 2628 premium to the insurer. If a dishonored check represents the 2629 initial premium payment, the contract and all contractual 2630 obligations areshall bevoid ab initio unless the nonpayment is 2631 cured within the earlier of 5 days after actual notice by 2632 certified mail is received by the applicant or 15 days after 2633 notice is sent to the applicant by certified mail or registered 2634 mail, and if the contract is void, any premium received by the 2635 insurer from a third party mustshallbe refunded to that party 2636 in full. 2637 2.3.IfWhensuch cancellation or termination occurs during 2638 the first 90 daysduring whichthe insurance is in force and the 2639 insurance is canceled or terminated for reasons other than 2640 nonpayment of premium, at least 20 days’ written notice of 2641 cancellation or termination accompanied by the reason therefor 2642 mustshallbe given unlessexcept wherethere has been a 2643 material misstatement or misrepresentation or failure to comply 2644 with the underwriting requirements established by the insurer. 2645 3.4.The requirement for providing written noticeof2646nonrenewalby June 1 of any nonrenewal that would be effective 2647 between June 1 and November 30 does not apply to the following 2648 situations, but the insurer remains subject to the requirement 2649 to provide such notice at least 100 days beforeprior tothe 2650 effective date of nonrenewal: 2651 a. A policy that is nonrenewed due to a revision in the 2652 coverage for sinkhole losses and catastrophic ground cover 2653 collapse pursuant to s. 627.706, as amended by s. 30, chapter26542007-1, Laws of Florida. 2655 b. A policy that is nonrenewed by Citizens Property 2656 Insurance Corporation, pursuant to s. 627.351(6), for a policy 2657 that has been assumed by an authorized insurer offering 2658 replacementor renewalcoverage to the policyholder is exempt 2659 from the notice requirements of paragraph (a) and this 2660 paragraph. In such cases, the corporation must give the named 2661 insured written notice of nonrenewal at least 45 days before the 2662 effective date of the nonrenewal. 2663 2664 After the policy has been in effect for 90 days, the policy may 2665shallnot be canceled by the insurer unlessexcept whenthere 2666 has been a material misstatement, a nonpayment of premium, a 2667 failure to comply with underwriting requirements established by 2668 the insurer within 90 days afterofthe date of effectuation of 2669 coverage, or a substantial change in the risk covered by the 2670 policy or ifwhenthe cancellation is for all insureds under 2671 such policies for a given class of insureds. This paragraph does 2672 not apply to individually rated risks having a policy term of 2673 less than 90 days. 2674 4. Notwithstanding any other provision of law, an insurer 2675 may cancel or nonrenew a property insurance policy after at 2676 least 45 days’ notice if the office finds that the early 2677 cancellation of some or all of the insurer’s policies is 2678 necessary to protect the best interests of the public or 2679 policyholders and the office approves the insurer’s plan for 2680 early cancellation or nonrenewal of some or all of its policies. 2681 The office may base such finding upon the financial condition of 2682 the insurer, lack of adequate reinsurance coverage for hurricane 2683 risk, or other relevant factors. The office may condition its 2684 finding on the consent of the insurer to be placed under 2685 administrative supervision pursuant to s. 624.81 or to the 2686 appointment of a receiver under chapter 631. 2687 Section 19. Section 627.43141, Florida Statutes, is created 2688 to read: 2689 627.43141 Notice of change in policy terms.— 2690 (1) As used in this section, the term: 2691 (a) “Change in policy terms” means the modification, 2692 addition, or deletion of any term, coverage, duty, or condition 2693 from the previous policy. The correction of typographical or 2694 scrivener’s errors or the application of mandated legislative 2695 changes is not a change in policy terms. 2696 (b) “Policy” means a written contract or written agreement 2697 for personal lines property and casualty insurance, or the 2698 certificate of such insurance, by whatever name called, and 2699 includes all clauses, riders, endorsements, and papers that are 2700 a part of such policy. The term does not include a binder as 2701 defined in s. 627.420 unless the duration of the binder period 2702 exceeds 60 days. 2703 (c) “Renewal” means the issuance and delivery by an insurer 2704 of a policy superseding at the end of the policy period a policy 2705 previously issued and delivered by the same insurer or the 2706 issuance and delivery of a certificate or notice extending the 2707 term of a policy beyond its policy period or term. Any policy 2708 that has a policy period or term of less than 6 months or that 2709 does not have a fixed expiration date shall, for purposes of 2710 this section, be considered as written for successive policy 2711 periods or terms of 6 months. 2712 (2) A renewal policy may contain a change in policy terms. 2713 If a renewal policy does contains such change, the insurer must 2714 give the named insured written notice of the change, which must 2715 be enclosed along with the written notice of renewal premium 2716 required by ss. 627.4133 and 627.728. Such notice shall be 2717 entitled “Notice of Change in Policy Terms.” 2718 (3) Although not required, proof of mailing or registered 2719 mailing through the United States Postal Service of the Notice 2720 of Change in Policy Terms to the named insured at the address 2721 shown in the policy is sufficient proof of notice. 2722 (4) Receipt of the premium payment for the renewal policy 2723 by the insurer is deemed to be acceptance of the new policy 2724 terms by the named insured. 2725 (5) If an insurer fails to provide the notice required in 2726 subsection (2), the original policy terms remain in effect until 2727 the next renewal and the proper service of the notice, or until 2728 the effective date of replacement coverage obtained by the named 2729 insured, whichever occurs first. 2730 (6) The intent of this section is to: 2731 (a) Allow an insurer to make a change in policy terms 2732 without nonrenewing those policyholders that the insurer wishes 2733 to continue insuring. 2734 (b) Alleviate concern and confusion to the policyholder 2735 caused by the required policy nonrenewal for the limited issue 2736 if an insurer intends to renew the insurance policy, but the new 2737 policy contains a change in policy terms. 2738 (c) Encourage policyholders to discuss their coverages with 2739 their insurance agents. 2740 Section 20. Section 627.7011, Florida Statutes, is amended 2741 to read: 2742 627.7011 Homeowners’ policies; offer of replacement cost 2743 coverage and law and ordinance coverage.— 2744 (1) BeforePrior toissuing or renewing a homeowner’s 2745 insurance policyon or after October 1, 2005, or prior to the2746first renewal of a homeowner’s insurance policy on or after2747October 1, 2005, the insurer must offer each of the following: 2748 (a) A policy or endorsement providing that any loss that 2749whichis repaired or replaced will be adjusted on the basis of 2750 replacement costs to the dwelling not exceeding policy limitsas2751to the dwelling, rather than actual cash value, but not 2752 including costs necessary to meet applicable laws and ordinances 2753 regulating the construction, use, or repair of any property or 2754 requiring the tearing down of any property, including the costs 2755 of removing debris. 2756 (b) A policy or endorsement providing that, subject to 2757 other policy provisions, any loss thatwhichis repaired or 2758 replaced at any location will be adjusted on the basis of 2759 replacement costs to the dwelling not exceeding policy limitsas2760to the dwelling, rather than actual cash value, and also 2761 including costs necessary to meet applicable laws and ordinances 2762 regulating the construction, use, or repair of any property or 2763 requiring the tearing down of any property, including the costs 2764 of removing debris.;However,suchadditional costs necessary to 2765 meet applicable laws and ordinances may be limited toeither25 2766 percent or 50 percent of the dwelling limit, as selected by the 2767 policyholder, and such coverage appliesshall applyonly to 2768 repairs of the damaged portion of the structure unless the total 2769 damage to the structure exceeds 50 percent of the replacement 2770 cost of the structure. 2771 2772 An insurer is not required to make the offers required by this 2773 subsection with respect to the issuance or renewal of a 2774 homeowner’s policy that contains the provisions specified in 2775 paragraph (b) for law and ordinance coverage limited to 25 2776 percent of the dwelling limit, except that the insurer must 2777 offer the law and ordinance coverage limited to 50 percent of 2778 the dwelling limit. This subsection does not prohibit the offer 2779 of a guaranteed replacement cost policy. 2780 (2) Unless the insurer obtains the policyholder’s written 2781 refusal of the policies or endorsements specified in subsection 2782 (1), any policy covering the dwelling is deemed to include the 2783 law and ordinance coverage limited to 25 percent of the dwelling 2784 limit. The rejection or selection of alternative coverage shall 2785 be made on a form approved by the office. The form mustshall2786 fully advise the applicant of the nature of the coverage being 2787 rejected. If this form is signed by a named insured, it iswill2788beconclusively presumed that there was an informed, knowing 2789 rejection of the coverage or election of the alternative 2790 coverage on behalf of all insureds. Unless the policyholder 2791 requests in writing the coverage specified in this section, it 2792 need not be provided in or supplemental to any other policy that 2793 renews, insures, extends, changes, supersedes, or replaces an 2794 existing policy ifwhenthe policyholder has rejected the 2795 coverage specified in this section or has selected alternative 2796 coverage. The insurer must provide thesuchpolicyholder with 2797 notice of the availability of such coverage in a form approved 2798 by the office at least once every 3 years. The failure to 2799 provide such notice constitutes a violation of this code, but 2800 does not affect the coverage provided under the policy. 2801 (3) In the event of a loss for which a dwelling or personal 2802 property is insured on the basis of replacement costs: 2803 (a) For a dwelling, the insurer must initially pay at least 2804 the actual cash value of the insured loss, less any applicable 2805 deductible. To receive payment from an insurer for replacement 2806 costs, the policyholder must enter into a contract for the 2807 performance of building and structural repairs, unless the 2808 requirement for a contract is waived by the insurer. The insurer 2809 shall pay any remaining amounts necessary to perform such 2810 repairs as work is performed and expenses are incurred. The 2811 insurer or any contractor or subcontractor may not require the 2812 policyholder to advance payment for such repairs or expenses, 2813 with the exception of incidental expenses to mitigate further 2814 damage. If a total loss of a dwelling occurs, the insurer shall 2815 pay the replacement cost coverage without reservation or 2816 holdback of any depreciation in value, pursuant to s. 627.702. 2817 (b) For personal property: 2818 1. The insurer must offer coverage under which the insurer 2819 is obligated to pay the replacement cost without reservation or 2820 holdback for any depreciation in value, whether or not the 2821 insured replaces the property. 2822 2. The insurer may also offer coverage under which the 2823 insurer may limit the initial payment to the actual cash value 2824 of the personal property to be replaced, require the insured to 2825 provide receipts for the purchase of the property financed by 2826 the initial payment, use such receipts to make the next payment 2827 requested by the insured for the replacement of insured 2828 property, and continue this process until the insured remits all 2829 receipts up to the policy limits for replacement costs. The 2830 insurer must provide clear notice of this process in the 2831 insurance contract. The insurer may not require the policyholder 2832 to advance payment for the replaced property, the insurer shall2833pay the replacement cost without reservation or holdback of any2834depreciation in value, whether or not the insured replaces or2835repairs the dwelling or property. 2836 (4) AAnyhomeowner’s insurance policyissued or renewed on2837or after October 1, 2005,must include in bold type no smaller 2838 than 18 points the following statement: 2839 2840 “LAW AND ORDINANCE COVERAGE IS AN IMPORTANT COVERAGE 2841 THAT YOU MAY WISH TO PURCHASE. YOU MAY ALSO NEED TO 2842 CONSIDER THE PURCHASE OF FLOOD INSURANCE FROM THE 2843 NATIONAL FLOOD INSURANCE PROGRAM. WITHOUT THIS 2844 COVERAGE, YOU MAY HAVE UNCOVERED LOSSES. PLEASE 2845 DISCUSS THESE COVERAGES WITH YOUR INSURANCE AGENT.” 2846 2847 The intent of this subsection is to encourage policyholders to 2848 purchase sufficient coverage to protect them in case events 2849 excluded from the standard homeowners policy, such as law and 2850 ordinance enforcement and flood, combine with covered events to 2851 produce damage or loss to the insured property. The intent is 2852 also to encourage policyholders to discuss these issues with 2853 their insurance agent. 2854 (5)Nothing inThis section does not:shallbe construed to2855 (a) Apply to policies not considered to be “homeowners’ 2856 policies,” as that term is commonly understood in the insurance 2857 industry.This section specifically does not2858 (b) Apply to mobile home policies.Nothing inthis section2859 (c) Limitshallbe construed as limitingthe ability of an 2860anyinsurer to reject or nonrenew any insured or applicant on 2861 the grounds that the structure does not meet underwriting 2862 criteria applicable to replacement cost or law and ordinance 2863 policies or for other lawful reasons. 2864 (d)(6)This section does notProhibit an insurer from 2865 limiting its liability under a policy or endorsement providing 2866 that loss will be adjusted on the basis of replacement costs to 2867 the lesser of: 2868 1.(a)The limit of liability shown on the policy 2869 declarations page; 2870 2.(b)The reasonable and necessary cost to repair the 2871 damaged, destroyed, or stolen covered property; or 2872 3.(c)The reasonable and necessary cost to replace the 2873 damaged, destroyed, or stolen covered property. 2874 (e)(7)This section does notProhibit an insurer from 2875 exercising its right to repair damaged property in compliance 2876 with its policy and s. 627.702(7). 2877 Section 21. Paragraph (a) of subsection (5) of section 2878 627.70131, Florida Statutes, is amended to read: 2879 627.70131 Insurer’s duty to acknowledge communications 2880 regarding claims; investigation.— 2881 (5)(a) Within 90 days after an insurer receives notice of 2882 an initial, reopened, or supplementalaproperty insurance claim 2883 from a policyholder, the insurer shall pay or deny such claim or 2884 a portion of the claim unless the failure to paysuch claim or a2885portion of the claimis caused by factors beyond the control of 2886 the insurer which reasonably prevent such payment. Any payment 2887 of an initial or supplementalaclaim or portion of suchaclaim 2888 madepaid90 days after the insurer receives notice of the 2889 claim, or madepaidmore than 15 days after there are no longer 2890 factors beyond the control of the insurer which reasonably 2891 prevented such payment, whichever is later, bearsshall bear2892 interest at the rate set forth in s. 55.03. Interest begins to 2893 accrue from the date the insurer receives notice of the claim. 2894 The provisions of this subsection may not be waived, voided, or 2895 nullified by the terms of the insurance policy. If there is a 2896 right to prejudgment interest, the insured shall select whether 2897 to receive prejudgment interest or interest under this 2898 subsection. Interest is payable when the claim or portion of the 2899 claim is paid. Failure to comply with this subsection 2900 constitutes a violation of this code. However, failure to comply 2901 with this subsection doesshallnot form the sole basis for a 2902 private cause of action. 2903 Section 22. The Legislature finds and declares: 2904 (1) There is a compelling state interest in maintaining a 2905 viable and orderly private-sector market for property insurance 2906 in this state. The lack of a viable and orderly property market 2907 reduces the availability of property insurance coverage to state 2908 residents, increases the cost of property insurance, and 2909 increases the state’s reliance on a residual property insurance 2910 market and its potential for imposing assessments on 2911 policyholders throughout the state. 2912 (2) In 2005, the Legislature revised ss. 627.706–627.7074, 2913 Florida Statutes, to adopt certain geological or technical 2914 terms; to increase reliance on objective, scientific testing 2915 requirements; and generally to reduce the number of sinkhole 2916 claims and related disputes arising under prior law. The 2917 Legislature determined that since the enactment of these 2918 statutory revisions, both private-sector insurers and Citizens 2919 Property Insurance Corporation have, nevertheless, continued to 2920 experience high claims frequency and severity for sinkhole 2921 insurance claims. In addition, many properties remain unrepaired 2922 even after loss payments, which reduces the local property tax 2923 base and adversely affects the real estate market. Therefore, 2924 the Legislature finds that losses associated with sinkhole 2925 claims adversely affect the public health, safety, and welfare 2926 of this state and its citizens. 2927 (3) Pursuant to sections 19 through 24 of this act, 2928 technical or scientific definitions adopted in the 2005 2929 legislation are clarified to implement and advance the 2930 Legislature’s intended reduction of sinkhole claims and 2931 disputes. The legal presumption intended by the Legislature is 2932 clarified to reduce disputes and litigation associated with the 2933 technical reviews associated with sinkhole claims. Certain other 2934 revisions to ss. 627.706–627.7074, Florida Statutes, are enacted 2935 to advance legislative intent to rely on scientific or technical 2936 determinations relating to sinkholes and sinkhole claims, reduce 2937 the number and cost of disputes relating to sinkhole claims, and 2938 ensure that repairs are made commensurate with the scientific 2939 and technical determinations and insurance claims payments. 2940 Section 23. Section 627.706, Florida Statutes, is reordered 2941 and amended to read: 2942 627.706 Sinkhole insurance; catastrophic ground cover 2943 collapse; definitions.— 2944 (1) Every insurer authorized to transact property insurance 2945 in this state mustshallprovide coverage for a catastrophic 2946 ground cover collapse. However, the insurer may restrict such 2947 coverage to the principal building, as defined in the applicable 2948 policy. The insurer mayand shallmake available, for an 2949 appropriate additional premium, coverage for sinkhole losses on 2950 any structure, including the contents of personal property 2951 contained therein, to the extent provided in the form to which 2952 the coverage attaches. A policy for residential property 2953 insurance may include a deductible amount applicable to sinkhole 2954 losses, including any expenses incurred by an insurer 2955 investigating whether sinkhole activity is present. The 2956 deductible may be equal to 1 percent, 2 percent, 5 percent, or 2957 10 percent of the policy dwelling limits, with appropriate 2958 premium discounts offered with each deductible amount. 2959 (2) As used in ss. 627.706-627.7074, and as used in 2960 connection with any policy providing coverage for a catastrophic 2961 ground cover collapse or for sinkhole losses, the term: 2962 (a) “Catastrophic ground cover collapse” means geological 2963 activity that results in all the following: 2964 1. The abrupt collapse of the ground cover; 2965 2. A depression in the ground cover clearly visible to the 2966 naked eye; 2967 3. Structural damage to the covered building, including the 2968 foundation; and 2969 4. The insured structure being condemned and ordered to be 2970 vacated by the governmental agency authorized by law to issue 2971 such an order for that structure. 2972 2973 Contents coverage applies if there is a loss resulting from a 2974 catastrophic ground cover collapse.StructuralDamage consisting 2975 merely of the settling or cracking of a foundation, structure, 2976 or building does not constitute a loss resulting from a 2977 catastrophic ground cover collapse. 2978 (b) “Neutral evaluation” means the alternative dispute 2979 resolution provided in s. 627.7074. 2980 (c) “Neutral evaluator” means a professional engineer or a 2981 professional geologist who has completed a course of study in 2982 alternative dispute resolution designed or approved by the 2983 department for use in the neutral evaluation process and who is 2984 determined to be fair and impartial. 2985 (f)(b)“Sinkhole” means a landform created by subsidence of 2986 soil, sediment, or rock as underlying strata are dissolved by 2987 groundwater. A sinkhole formsmay formby collapse into 2988 subterranean voids created by dissolution of limestone or 2989 dolostone or by subsidence as these strata are dissolved. 2990 (h)(c)“Sinkhole loss” means structural damage to the 2991 covered building, including the foundation, caused by sinkhole 2992 activity. Contents coverage and additional living expensesshall2993 apply only if there is structural damage to the covered building 2994 caused by sinkhole activity. 2995 (g)(d)“Sinkhole activity” means settlement or systematic 2996 weakening of the earth supportingsuchproperty only if thewhen2997suchsettlement or systematic weakening results from 2998 contemporary movement or raveling of soils, sediments, or rock 2999 materials into subterranean voids created by the effect of water 3000 on a limestone or similar rock formation. 3001 (d)(e)“Professional engineer” means a person, as defined 3002 in s. 471.005, who has a bachelor’s degree or higher in 3003 engineering and has successfully completed at least five courses 3004 in any combination of the following: geotechnical engineering, 3005 structural engineering, soil mechanics, foundations, or geology 3006with a specialty in the geotechnical engineering field. A 3007 professional engineer must also havegeotechnicalexperience and 3008 expertise in the identification of sinkhole activity as well as 3009 other potential causes of structural damageto the structure. 3010 (e)(f)“Professional geologist” means a person, as defined 3011 inbys. 492.102, who has a bachelor’s degree or higher in 3012 geology or related earth science andwith expertise in the3013geology of Florida. A professional geologist must have3014geologicalexperience and expertise in the identification of 3015 sinkhole activity as well as other potential geologic causes of 3016 structural damageto the structure. 3017 (i) “Structural damage” means: 3018 1. A covered building that suffers foundation movement 3019 outside an acceptable variance under the applicable building 3020 code; 3021 2. Damage to a covered building, including the foundation, 3022 which prevents the primary structural members or primary 3023 structural systems from supporting the loads and forces they 3024 were designed to support; and 3025 3. As may be further defined by the applicable policy. 3026(3) On or before June 1, 2007, Every insurer authorized to3027transact property insurance in this state shall make a proper3028filing with the office for the purpose of extending the3029appropriate forms of property insurance to include coverage for3030catastrophic ground cover collapse or for sinkhole losses.3031coverage for catastrophic ground cover collapse may not go into3032effect until the effective date provided for in the filing3033approved by the office.3034 (3)(4)Insurers offering policies that exclude coverage for 3035 sinkhole losses mustshallinform policyholders in bold type of 3036 not less than 14 points as follows: “YOUR POLICY PROVIDES 3037 COVERAGE FOR A CATASTROPHIC GROUND COVER COLLAPSE THAT RESULTS 3038 IN THE PROPERTY BEING CONDEMNED AND UNINHABITABLE. OTHERWISE, 3039 YOUR POLICY DOES NOT PROVIDE COVERAGE FOR SINKHOLE LOSSES.YOU3040MAY PURCHASE ADDITIONAL COVERAGE FOR SINKHOLE LOSSES FOR AN3041ADDITIONAL PREMIUM.” 3042 (4)(5)An insurer offering sinkhole coverage to 3043 policyholders before or after the adoption of s. 30, chapter 3044 2007-1, Laws of Florida, may nonrenew the policies of 3045 policyholders maintaining sinkhole coveragein Pasco County or3046Hernando County,at the option of the insurer, and provide an 3047 offer of coverage thatto such policyholderswhichincludes 3048 catastrophic ground cover collapse and excludes sinkhole 3049 coverage. Insurers acting in accordance with this subsection are 3050 subject to the following requirements: 3051 (a) Policyholders must be notified that a nonrenewal is for 3052 purposes of removing sinkhole coverage, and that the 3053 policyholder isstillbeing offered a policy that provides 3054 coverage for catastrophic ground cover collapse. 3055 (b) Policyholders must be provided an actuarially 3056 reasonable premium credit or discount for the removal of 3057 sinkhole coverage and provision of only catastrophic ground 3058 cover collapse. 3059 (c) Subject to the provisions of this subsection and the 3060 insurer’s approved underwriting or insurability guidelines, the 3061 insurer mayshallprovide each policyholder with the opportunity 3062 to purchase an endorsement to his or her policy providing 3063 sinkhole coverage and may require an inspection of the property 3064 before issuance of a sinkhole coverage endorsement. 3065 (d) Section 624.4305 does not apply to nonrenewal notices 3066 issued pursuant to this subsection. 3067 (5) Any claim, including, but not limited to, initial, 3068 supplemental, and reopened claims under an insurance policy that 3069 provides sinkhole coverage is barred unless notice of the claim 3070 was given to the insurer in accordance with the terms of the 3071 policy within 2 years after the policyholder knew or reasonably 3072 should have known about the sinkhole loss. 3073 Section 24. Section 627.7061, Florida Statutes, is amended 3074 to read: 3075 627.7061 Coverage inquiries.—Inquiries about coverage on a 3076 property insurance contract are not claim activity, unless an 3077 actual claim is filed by the policyholder whichinsured that3078 results in a company investigation of the claim. 3079 Section 25. Section 627.7065, Florida Statutes, is 3080 repealed. 3081 Section 26. Section 627.707, Florida Statutes, is amended 3082 to read: 3083 627.707Standards forInvestigation of sinkhole claims by 3084 policyholdersinsurers; insurer payment; nonrenewals.—Upon 3085 receipt of a claim for a sinkhole loss to a covered building, an 3086 insurer must meet the following standards in investigating a 3087 claim: 3088 (1) The insurer must inspectmake an inspection ofthe 3089 policyholder’sinsured’spremises to determine if there is 3090 structuralhas been physicaldamage thatto the structure which3091 may be the result of sinkhole activity. 3092 (2) If the insurer confirms that structural damage exists 3093 but is unable to identify a valid cause of such damage or 3094 discovers that such damage is consistent with sinkhole loss 3095Following the insurer’s initial inspection, the insurer shall 3096 engage a professional engineer or a professional geologist to 3097 conduct testing as provided in s. 627.7072 to determine the 3098 cause of the loss within a reasonable professional probability 3099 and issue a report as provided in s. 627.7073, only if sinkhole 3100 loss is covered under the policy. Except as provided in 3101 subsection (6), the fees and costs of the professional engineer 3102 or professional geologist shall be paid by the insurer.:3103(a) The insurer is unable to identify a valid cause of the3104damage or discovers damage to the structure which is consistent3105with sinkhole loss; or3106(b) The policyholder demands testing in accordance with3107this section or s.627.7072.3108 (3) Following the initial inspection of the policyholder’s 3109insuredpremises, the insurer shall provide written notice to 3110 the policyholder disclosing the following information: 3111 (a) What the insurer has determined to be the cause of 3112 damage, if the insurer has made such a determination. 3113 (b) A statement of the circumstances under which the 3114 insurer is required to engage a professional engineer or a 3115 professional geologist to verify or eliminate sinkhole loss and 3116 to engage a professional engineer to make recommendations 3117 regarding land and building stabilization and foundation repair. 3118(c) A statement regarding the right of the policyholder to3119request testing by a professional engineer or a professional3120geologist and the circumstances under which the policyholder may3121demand certain testing.3122 (4) If the insurer determines that there is no sinkhole 3123 loss, the insurer may deny the claim. If coverage for sinkhole 3124 loss is available andIfthe insurer denies the claim on such 3125 basis,without performing testing under s. 627.7072, the 3126 policyholder may demand testing by the insurerunder s.3127627.7072. The policyholder’s demand for testing must be 3128 communicated to the insurer in writing within 60 days after the 3129 policyholder’s receipt of the insurer’s denial of the claim. 3130 (5)(a)Subject to paragraph (b),If a sinkhole loss is 3131 verified, the insurer shall pay to stabilize the land and 3132 building and repair the foundation in accordance with the 3133 recommendations of the professional engineer retained pursuant 3134 to subsection (2),as provided under s.627.7073, and in3135consultationwith notice to the policyholder, subject to the 3136 coverage and terms of the policy. The insurer shall pay for 3137 other repairs to the structure and contents in accordance with 3138 the terms of the policy. 3139 (a)(b)The insurer may limit its total claims payment to 3140 the actual cash value of the sinkhole loss, which does not 3141 includeincludingunderpinning or grouting or any other repair 3142 technique performed below the existing foundation of the 3143 building, until the policyholder enters into a contract for the 3144 performance of building stabilization or foundation repairs in 3145 accordance with the recommendations set forth in the insurer’s 3146 report issued pursuant to s. 627.7073. 3147 (b) In order to prevent additional damage to the building 3148 or structure, the policyholder must enter into a contract for 3149 the performance of building stabilization or foundation repairs 3150 within 90 days after the insurance company confirms coverage for 3151 the sinkhole loss and notifies the policyholder of such 3152 confirmation. This time period is tolled if either party invokes 3153 the neutral evaluation process. 3154 (c) After the policyholder enters into the contract for the 3155 performance of building stabilization or foundation repairs, the 3156 insurer shall pay the amounts necessary to begin and perform 3157 such repairs as the work is performed and the expenses are 3158 incurred. The insurer may not require the policyholder to 3159 advance payment for such repairs. If repair covered by a 3160 personal lines residential property insurance policy has begun 3161 and the professional engineer selected or approved by the 3162 insurer determines that the repair cannot be completed within 3163 the policy limits, the insurer musteithercomplete the 3164 professional engineer’s recommended repair or tender the policy 3165 limits to the policyholder without a reduction for the repair 3166 expenses incurred. 3167 (d) The stabilization and all other repairs to the 3168 structure and contents must be completed within 12 months after 3169 entering into the contract for repairs described in paragraph 3170 (b) unless: 3171 1. There is a mutual agreement between the insurer and the 3172 policyholder; 3173 2. The claim is involved with the neutral evaluation 3174 process; 3175 3. The claim is in litigation; or 3176 4. The claim is under appraisal. 3177 (e)(c)Upon the insurer’s obtaining the written approval of 3178the policyholder andany lienholder, the insurer may make 3179 payment directly to the persons selected by the policyholder to 3180 perform the land and building stabilization and foundation 3181 repairs. The decision by the insurer to make payment to such 3182 persons does not hold the insurer liable for the work performed. 3183 The policyholder may not accept a rebate from any person 3184 performing the repairs specified in this section. If a 3185 policyholder does receive a rebate, coverage is void and the 3186 policyholder must refund the amount of the rebate to the 3187 insurer. Any person making the repairs specified in this section 3188 who offers a rebate, or any policyholder who accepts a rebate 3189 for such repairs, commits insurance fraud punishable as a third 3190 degree felony as provided in s. 775.082, s. 775.083, or s. 3191 775.084. 3192(6) Except as provided in subsection (7), the fees and3193costs of the professional engineer or the professional geologist3194shall be paid by the insurer.3195 (6)(7)If the insurer obtains, pursuant to s. 627.7073, 3196 written certification that there is no sinkhole lossor that the3197cause of the damage was not sinkhole activity, and if the3198policyholder has submitted the sinkhole claim without good faith3199grounds for submitting such claim, the policyholder shall 3200 reimburse the insurer for 50 percent of the actual costs of the 3201 analyses and services provided under ss. 627.7072 and 627.7073; 3202 however, a policyholder is not required to reimburse an insurer 3203 more than the deductible or $2,500, whichever is greater, with 3204 respect to any claim. A policyholder is required to pay 3205 reimbursement under this subsection only if the policyholder 3206 requested the testing and report provided pursuant to ss. 3207 627.7072 and 627.7073 and the insurer, beforeprior toordering 3208 the analysis under s. 627.7072, informs the policyholder in 3209 writing of the policyholder’s potential liability for 3210 reimbursement and gives the policyholder the opportunity to 3211 withdraw the claim. 3212 (7)(8)AnNoinsurer may notshallnonrenew any policy of 3213 property insurance on the basis of filing of claims for partial 3214 loss caused by sinkhole damage or clay shrinkage ifas long as3215 the total of such payments does not equal or exceed thecurrent3216 policy limits of coverage for the policy in effect on the date 3217 of loss, for property damage to the covered building, as set 3218 forth on the declarations page, or ifand providedthe 3219 policyholderinsured hasrepaired the structure in accordance 3220 with the engineering recommendations made pursuant to subsection 3221 (2) upon which any payment or policy proceeds were based. If the 3222 insurer pays such limits, it may nonrenew the policy. 3223 (8)(9)The insurer may engage a professional structural 3224 engineer to make recommendations as to the repair of the 3225 structure. 3226 Section 27. Section 627.7073, Florida Statutes, is amended 3227 to read: 3228 627.7073 Sinkhole reports.— 3229 (1) Upon completion of testing as provided in s. 627.7072, 3230 the professional engineer or professional geologist shall issue 3231 a report and certification to the insurer and the policyholder 3232 as provided in this section. 3233 (a) Sinkhole loss is verified if, based upon tests 3234 performed in accordance with s. 627.7072, a professional 3235 engineer or a professional geologist issues a written report and 3236 certification stating: 3237 1. That structural damage to the covered building has been 3238 identified within a reasonable professional probability. 3239 2.1.That the cause of theactual physical andstructural 3240 damage is sinkhole activity within a reasonable professional 3241 probability. 3242 3.2.That the analyses conducted were of sufficient scope 3243 to identify sinkhole activity as the cause of damage within a 3244 reasonable professional probability. 3245 4.3.A description of the tests performed. 3246 5.4.A recommendation by the professional engineer of 3247 methods for stabilizing the land and building and for making 3248 repairs to the foundation. 3249 (b) If there is no structural damage or if sinkhole 3250 activity is eliminated as the cause of such damage to the 3251 covered buildingstructure, the professional engineer or 3252 professional geologist shall issue a written report and 3253 certification to the policyholder and the insurer stating: 3254 1. That there is no structural damage or the cause of such 3255thedamage is not sinkhole activity within a reasonable 3256 professional probability. 3257 2. That the analyses and tests conducted were of sufficient 3258 scope to eliminate sinkhole activity as the cause of the 3259 structural damage within a reasonable professional probability. 3260 3. A statement of the cause of the structural damage within 3261 a reasonable professional probability. 3262 4. A description of the tests performed. 3263 (c) The respective findings, opinions, and recommendations 3264 of the professional engineer or professional geologist as to the 3265 cause of distress to the property and the findings, opinions, 3266 and recommendations of the insurer’s professional engineer as to 3267 land and building stabilization and foundation repair set forth 3268 by s. 627.7072 shall be presumed correct, which presumption 3269 shifts the burden of proof in accordance with s. 90.302(2). The 3270 presumption of correctness is based upon public policy concerns 3271 regarding the affordability of sinkhole coverage, consistency in 3272 claims handling, and a reduction in the number of disputed 3273 sinkhole claims. 3274 (2)(a)AnAnyinsurer that has paid a claim for a sinkhole 3275 loss shall file a copy of the report and certification, prepared 3276 pursuant to subsection (1), including the legal description of 3277 the real property and the name of the property owner, the 3278 neutral evaluator’s report, if any, which indicates that 3279 sinkhole activity caused the damage claimed, a copy of the 3280 certification indicating that stabilization has been completed, 3281 if applicable, and the amount of the payment, with the county 3282 clerk of court, who shall record the report and certification. 3283 The insurer shall bear the cost of filing and recording one or 3284 more reports and certificationsthe report and certification. 3285 There shall be no cause of action or liability against an 3286 insurer for compliance with this section. 3287 (a) The recording of the report and certification does not: 3288 1. Constitute a lien, encumbrance, or restriction on the 3289 title to the real property or constitute a defect in the title 3290 to the real property; 3291 2. Create any cause of action or liability against any 3292 grantor of the real property for breach of any warranty of good 3293 title or warranty against encumbrances; or 3294 3. Create any cause of action or liability against any 3295 title insurer that insures the title to the real property. 3296 (b) As a precondition to accepting payment for a sinkhole 3297 loss, the policyholder must file a copy of any sinkhole report 3298 regarding the insured property which was prepared on behalf or 3299 at the request of the policyholder. The policyholder shall bear 3300 the cost of filing and recording the sinkhole report. The 3301 recording of the report does not: 3302 1. Constitute a lien, encumbrance, or restriction on the 3303 title to the real property or constitute a defect in the title 3304 to the real property; 3305 2. Create any cause of action or liability against any 3306 grantor of the real property for breach of any warranty of good 3307 title or warranty against encumbrances; or 3308 3. Create any cause of action or liability against a title 3309 insurer that insures the title to the real property. 3310 (c)(b)The seller of real property upon which a sinkhole 3311 claim has been made by the seller and paid by the insurer must 3312shalldisclose to the buyer of such property, before the 3313 closing, that a claim has been paid and whether or not the full 3314 amount of the proceeds were used to repair the sinkhole damage. 3315 (3) Upon completion of any building stabilization or 3316 foundation repairs for a verified sinkhole loss, the 3317 professional engineer responsible for monitoring the repairs 3318 shall issue a report to the property owner which specifies what 3319 repairs have been performed and certifies within a reasonable 3320 degree of professional probability that such repairs have been 3321 properly performed. The professional engineer issuing the report 3322 shall file a copy of the report and certification, which 3323 includes a legal description of the real property and the name 3324 of the property owner, with the county clerk of the court, who 3325 shall record the report and certification. This subsection does 3326 not create liability for an insurer based on any representation 3327 or certification by a professional engineer related to the 3328 stabilization or foundation repairs for the verified sinkhole 3329 loss. 3330 Section 28. Section 627.7074, Florida Statutes, is amended 3331 to read: 3332 627.7074 Alternative procedure for resolution of disputed 3333 sinkhole insurance claims.— 3334(1) As used in this section, the term:3335(a) “Neutral evaluation” means the alternative dispute3336resolution provided for in this section.3337(b) “Neutral evaluator” means a professional engineer or a3338professional geologist who has completed a course of study in3339alternative dispute resolution designed or approved by the3340department for use in the neutral evaluation process, who is3341determined to be fair and impartial.3342 (1)(2)(a)The department shall: 3343 (a) Certify and maintain a list of persons who are neutral 3344 evaluators. 3345 (b)The department shallPrepare a consumer information 3346 pamphlet for distribution by insurers to policyholders which 3347 clearly describes the neutral evaluation process and includes 3348 informationand formsnecessary for the policyholder to request 3349 a neutral evaluation. 3350 (2) Neutral evaluation is available to either party if a 3351 sinkhole report has been issued pursuant to s. 627.7073. At a 3352 minimum, neutral evaluation must determine: 3353 (a) Causation; 3354 (b) All methods of stabilization and repair both above and 3355 below ground; 3356 (c) The costs for stabilization and all repairs; and 3357 (d) Information necessary to carry out subsection (12). 3358 (3) Following the receipt of the report provided under s. 3359 627.7073 or the denial of a claim for a sinkhole loss, the 3360 insurer shall notify the policyholder of his or her right to 3361 participate in the neutral evaluation program under this 3362 section. Neutral evaluation supersedes the alternative dispute 3363 resolution process under s. 627.7015, but does not invalidate 3364 the appraisal clause of the insurance policy. The insurer shall 3365 provide to the policyholder the consumer information pamphlet 3366 prepared by the department pursuant to subsection (1) 3367 electronically or by United States mailparagraph (2)(b). 3368 (4) Neutral evaluation is nonbinding, but mandatory if 3369 requested by either party. A request for neutral evaluation may 3370 be filed with the department by the policyholder or the insurer 3371 on a form approved by the department. The request for neutral 3372 evaluation must state the reason for the request and must 3373 include an explanation of all the issues in dispute at the time 3374 of the request. Filing a request for neutral evaluation tolls 3375 the applicable time requirements for filing suit fora period of3376 60 days following the conclusion of the neutral evaluation 3377 process or the time prescribed in s. 95.11, whichever is later. 3378 (5) Neutral evaluation shall be conducted as an informal 3379 process in which formal rules of evidence and procedure need not 3380 be observed. A party to neutral evaluation is not required to 3381 attend neutral evaluation if a representative of the party 3382 attends and has the authority to make a binding decision on 3383 behalf of the party. All parties shall participate in the 3384 evaluation in good faith. The neutral evaluator must be allowed 3385 reasonable access to the interior and exterior of insured 3386 structures to be evaluated or for which a claim has been made. 3387 Any reports initiated by the policyholder, or an agent of the 3388 policyholder, confirming a sinkhole loss or disputing another 3389 sinkhole report regarding insured structures must be provided to 3390 the neutral evaluator before the evaluator’s physical inspection 3391 of the insured property. 3392 (6) The insurer shall pay reasonablethecosts associated 3393 with the neutral evaluation. However, if a party chooses to hire 3394 a court reporter or stenographer to contemporaneously record and 3395 document the neutral evaluation, that party must bear such 3396 costs. 3397 (7) Upon receipt of a request for neutral evaluation, the 3398 department shall provide the parties a list of certified neutral 3399 evaluators.The parties shall mutually select a neutral3400evaluator from the list and promptly inform the department. If3401the parties cannot agree to a neutral evaluator within 103402business days,The department shall allow the parties to submit 3403 requests to disqualify evaluators on the list for cause. 3404 (a) The department shall disqualify neutral evaluators for 3405 cause based only on any of the following grounds: 3406 1. A familial relationship exists between the neutral 3407 evaluator and either party or a representative of either party 3408 within the third degree. 3409 2. The proposed neutral evaluator has, in a professional 3410 capacity, previously represented either party or a 3411 representative of either party, in the same or a substantially 3412 related matter. 3413 3. The proposed neutral evaluator has, in a professional 3414 capacity, represented another person in the same or a 3415 substantially related matter and that person’s interests are 3416 materially adverse to the interests of the parties. The term 3417 “substantially related matter” means participation by the 3418 neutral evaluator on the same claim, property, or adjacent 3419 property. 3420 4. The proposed neutral evaluator has, within the preceding 3421 5 years, worked as an employer or employee of any party to the 3422 case. 3423 (b) The parties shall appoint a neutral evaluator from the 3424 department list and promptly inform the department. If the 3425 parties cannot agree to a neutral evaluator within 14 days, the 3426 department shall appoint a neutral evaluator from the list of 3427 certified neutral evaluators. The department shall allow each 3428 party to disqualify two neutral evaluators without cause. Upon 3429 selection or appointment, the department shall promptly refer 3430 the request to the neutral evaluator. 3431 (c) Within 145business days after the referral, the 3432 neutral evaluator shall notify the policyholder and the insurer 3433 of the date, time, and place of the neutral evaluation 3434 conference. The conference may be held by telephone, if feasible 3435 and desirable. The neutral evaluator shall make reasonable 3436 efforts to hold theneutral evaluationconferenceshall be held3437 within 9045days after the receipt of the request by the 3438 department. Failure of the neutral evaluator to hold the 3439 conference within 90 days does not invalidate either party’s 3440 right to neutral evaluation or to a neutral evaluation 3441 conference held outside this timeframe. 3442(8) The department shall adopt rules of procedure for the3443neutral evaluation process.3444 (8)(9)For policyholders not represented by an attorney, a 3445 consumer affairs specialist of the department or an employee 3446 designated as the primary contact for consumers on issues 3447 relating to sinkholes under s. 20.121 shall be available for 3448 consultation to the extent that he or she may lawfully do so. 3449 (9)(10)Evidence of an offer to settle a claim during the 3450 neutral evaluation process, as well as any relevant conduct or 3451 statements made in negotiations concerning the offer to settle a 3452 claim, is inadmissible to prove liability or absence of 3453 liability for the claim or its value, except as provided in 3454 subsection (14)(13). 3455 (10)(11)Regardless of when noticed, any court proceeding 3456 related to the subject matter of the neutral evaluation shall be 3457 stayed pending completion of the neutral evaluation and for 5 3458 days after the filing of the neutral evaluator’s report with the 3459 court. 3460 (11) If, based upon his or her professional training and 3461 credentials, a neutral evaluator is qualified to determine only 3462 disputes relating to causation or method of repair, the 3463 department shall allow the neutral evaluator to enlist the 3464 assistance of another professional from the neutral evaluators 3465 list not previously stricken, who, based upon his or her 3466 professional training and credentials, is able to provide an 3467 opinion as to other disputed issues. A professional who would be 3468 disqualified for any reason listed in subsection (7) must be 3469 disqualified. The neutral evaluator may also use the services of 3470 professional engineers and professional geologists who are not 3471 certified as neutral evaluators, as well as licensed building 3472 contractors, in order to ensure that all items in dispute are 3473 addressed and the neutral evaluation can be completed. Any 3474 professional engineer, professional geologist, or licensed 3475 building contractor retained may be disqualified for any of the 3476 reasons listed in subsection (7). The neutral evaluator may 3477 request the entity that performed the investigation pursuant to 3478 s. 627.7072 perform such additional and reasonable testing as 3479 deemed necessary in the professional opinion of the neutral 3480 evaluator. 3481 (12) AtFor matters that are not resolved by the parties at3482 the conclusion of the neutral evaluation, the neutral evaluator 3483 shall prepare a report describing all matters that are the 3484 subject of the neutral evaluation, including whether,stating3485thatin his or her opinion, the sinkhole loss has been verified 3486 or eliminated within a reasonable degree of professional 3487 probability and, if verified, whether the sinkhole activity 3488 caused structural damage to the covered building, and if so, the 3489 need for and estimated costs of stabilizing the land and any 3490 coveredstructures orbuildings and other appropriate 3491 remediation or necessary buildingstructuralrepairs due to the 3492 sinkhole loss. The evaluator’s report shall be sent to all 3493 partiesin attendance at the neutral evaluationand to the 3494 department, within 14 days after completing the neutral 3495 evaluation conference. 3496 (13) The recommendation of the neutral evaluator is not 3497 binding on any party, and the parties retain access to the 3498 court. The neutral evaluator’s written recommendation, oral 3499 testimony, and full report shall be admittedis admissiblein 3500 anysubsequentaction, litigation, or proceeding relating to the 3501 claim or to the cause of action giving rise to the claim. 3502 However, oral or written statements or nonverbal conduct 3503 intended to make an assertion made by a party or neutral 3504 evaluator during the course of neutral evaluation, other than 3505 those statements or conduct expressly required to be admitted by 3506 this subsection, are confidential and may not be disclosed to a 3507 person other than a party to neutral evaluation or a party’s 3508 counsel. 3509 (14) If the neutral evaluatorfirstverifies the existence 3510 of a sinkhole that caused structural damage and, second,3511 recommends the need for and estimates costs of stabilizing the 3512 land and any coveredstructures orbuildings and other 3513 appropriate remediation or buildingstructuralrepairs,which 3514costsexceed the amount that the insurer estimates as necessary 3515 to stabilize and repair, and the insurer refuses to comply with 3516 the neutral evaluator’s findings and recommendationshas offered3517to pay the policyholder, the insurer is liable to the 3518 policyholder for up to $2,500 in attorney’s fees for the 3519 attorney’s participation in the neutral evaluation process.For3520purposes of this subsection, the term “offer to pay” means a3521written offer signed by the insurer or its legal representative3522and delivered to the policyholder within 10 days after the3523insurer receives notice that a request for neutral evaluation3524has been made under this section.3525 (15) If the insurer timely agrees in writing to comply and 3526 timely complies with the recommendation of the neutral 3527 evaluator, but the policyholder declines to resolve the matter 3528 in accordance with the recommendation of the neutral evaluator 3529 pursuant to this section: 3530 (a) The insurer is not liable for extracontractual damages 3531 related to a claim for a sinkhole loss but only as related to 3532 the issues determined by the neutral evaluation process. This 3533 section does not affect or impair claims for extracontractual 3534 damages unrelated to the issues determined by the neutral 3535 evaluation process contained in this section; and 3536 (b) The actions of the insurer are not a confession of 3537 judgment or admission of liability, and the insurer is not 3538 liable for attorney’s fees under s. 627.428 or other provisions 3539 of the insurance code unless the policyholder obtains a judgment 3540 that is more favorable than the recommendation of the neutral 3541 evaluator. 3542 (16) If the insurer agrees to comply with the neutral 3543 evaluator’s report, payments shall be made in accordance with 3544 the terms and conditions of the applicable insurance policy 3545 pursuant to s. 627.707(5). 3546 (17) Neutral evaluators are deemed to be agents of the 3547 department and have immunity from suit as provided in s. 44.107. 3548 (18) The department shall adopt rules of procedure for the 3549 neutral evaluation process. 3550 Section 29. Subsection (8) of section 627.711, Florida 3551 Statutes, is amended to read: 3552 627.711 Notice of premium discounts for hurricane loss 3553 mitigation; uniform mitigation verification inspection form.— 3554 (8)At its expense,The insurer may require that aany3555 uniform mitigation verification form provided by a policyholder, 3556 a policyholder’s agency, or an authorized mitigation inspector 3557 or inspection company be independently verified by an inspector, 3558 an inspection company, or an independent third-party quality 3559 assurance provider which possessesdoes possessa quality 3560 assurance program beforeprior toaccepting the uniform 3561 mitigation verification form as valid. 3562 Section 30. Subsection (1) of section 627.712, Florida 3563 Statutes, is amended to read: 3564 627.712 Residential windstorm coverage required; 3565 availability of exclusions for windstorm or contents.— 3566 (1) An insurer issuing a residential property insurance 3567 policy must provide windstorm coverage. Except as provided in 3568 paragraph (2)(c), this section does not applywith respectto 3569 risks that are eligible for wind-only coverage from Citizens 3570 Property Insurance Corporation under s. 627.351(6), andwith3571respecttorisks that are not eligible for coverage from 3572 Citizens Property Insurance Corporation under s. 627.351(6)(a)3. 3573 or 5. A risk ineligible forCitizenscoverage by the corporation 3574 under s. 627.351(6)(a)3. or 5. is exempt fromthe requirements3575ofthis section only if the risk is located within the 3576 boundaries of the coastalhigh-riskaccount of the corporation. 3577 Section 31. Except as otherwise expressly provided in this 3578 act and except for this section, which shall take effect June 1, 3579 2011, this act shall take effect July 1, 2011.