Bill Text: FL S0874 | 2019 | Regular Session | Comm Sub
NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Consumer Finance Loans
Spectrum: Slight Partisan Bill (? 2-1)
Status: (Failed) 2019-05-03 - Died in Messages [S0874 Detail]
Download: Florida-2019-S0874-Comm_Sub.html
Bill Title: Consumer Finance Loans
Spectrum: Slight Partisan Bill (? 2-1)
Status: (Failed) 2019-05-03 - Died in Messages [S0874 Detail]
Download: Florida-2019-S0874-Comm_Sub.html
Florida Senate - 2019 CS for SB 874 By the Committee on Banking and Insurance; and Senator Rouson 597-03480-19 2019874c1 1 A bill to be entitled 2 An act relating to consumer finance loans; creating s. 3 516.405, F.S.; creating the Access to Responsible 4 Credit Pilot Program within the Office of Financial 5 Regulation; providing legislative intent; creating s. 6 516.41, F.S.; providing definitions; creating s. 7 516.42, F.S.; requiring persons to obtain a program 8 license from the office before making program loans; 9 providing licensure requirements; requiring a program 10 licensee’s program branch offices to be licensed; 11 providing program branch office license and license 12 renewal requirements; providing circumstances under 13 which the office may deny initial and renewal 14 applications; requiring the Financial Services 15 Commission to adopt rules; creating s. 516.43, F.S.; 16 providing requirements for program licensees, program 17 loans, interest rates, program loan refinancing, 18 receipts, disclosures and statements provided by 19 program licensees to borrowers, origination fees, 20 insufficient funds fees, and delinquency charges; 21 requiring program licensees to provide certain credit 22 education information to borrowers and to report 23 payment performance of borrowers to a consumer 24 reporting agency; prohibiting the office from 25 approving a program licensee applicant before the 26 applicant has been accepted as a data furnisher by a 27 consumer reporting agency; requiring program licensees 28 to underwrite program loans; prohibiting program 29 licensees from making program loans under certain 30 circumstances; requiring program licensees to seek 31 certain information and documentation; prohibiting 32 program licensees from requiring certain waivers from 33 borrowers; providing applicability; creating s. 34 516.44, F.S.; requiring all arrangements between 35 program licensees and access partners to be specified 36 in written access partner agreements; providing 37 requirements for such agreements; specifying access 38 partner services that may be used by program 39 licensees; specifying procedures for borrowers’ 40 payment receipts or access partners’ disbursement of 41 program loans; providing recordkeeping requirements; 42 prohibiting certain activities by access partners; 43 providing disclosure statement requirements; providing 44 requirements and prohibitions relating to compensation 45 paid to access partners; requiring program licensees 46 to provide the office with a specified notice after 47 contracting with access partners; defining the term 48 “affiliated party”; requiring access partners to 49 provide program licensees with a certain written 50 notice within a specified time; providing that program 51 licensees are responsible for acts of their access 52 partners; requiring the commission to adopt rules; 53 creating s. 516.45, F.S.; authorizing the office to 54 examine each program licensee, branch office, and 55 access partner; limiting the scope of certain 56 examinations and investigations; authorizing the 57 office to take certain disciplinary action against 58 program licensees and access partners; requiring the 59 commission to adopt rules; creating s. 516.46, F.S.; 60 requiring program licensees to file an annual report 61 with the office beginning on a specified date; 62 requiring the office to post an annual report on its 63 website by a specified date; specifying information to 64 be contained in the reports; requiring the commission 65 to adopt rules; providing for future repeal of the 66 pilot program; providing an effective date. 67 68 Be It Enacted by the Legislature of the State of Florida: 69 70 Section 1. Section 516.405, Florida Statutes, is created to 71 read: 72 516.405 Access to Responsible Credit Pilot Program.— 73 (1) The Access to Responsible Credit Pilot Program is 74 created within the Office of Financial Regulation to allow more 75 Floridians to obtain responsible consumer finance loans in 76 principal amounts of at least $300 but not more than $10,000. 77 (2) The pilot program is intended to assist consumers in 78 building their credit and to provide additional consumer 79 protections for these loans that exceed current protections 80 under general law. 81 Section 2. Section 516.41, Florida Statutes, is created to 82 read: 83 516.41 Definitions.—As used in ss. 516.405-516.46, the 84 term: 85 (1) “Access partner” means an entity that, at the entity’s 86 physical business location or through online access, cellular 87 telephone, or other means, performs one or more of the services 88 authorized in s. 516.44(2) on behalf of a program licensee. The 89 term does not include a credit service organization as defined 90 in s. 817.7001 or a loan broker as defined in s. 687.14. 91 (2) “Consumer reporting agency” has the same meaning as the 92 term “consumer reporting agency that compiles and maintains 93 files on consumers on a nationwide basis” in the Fair Credit 94 Reporting Act, 15 U.S.C. s. 1681a(p). 95 (3) “Credit score” has the same meaning as in the Fair 96 Credit Reporting Act, 15 U.S.C. s. 1681g(f)(2)(A). 97 (4) “Data furnisher” has the same meaning as the term 98 “furnisher” in 12 C.F.R. s. 1022.41(c). 99 (5) “Pilot program” or “program” means the Access to 100 Responsible Credit Pilot Program. 101 (6) “Pilot program license” or “program license” means a 102 license issued under ss. 516.405-516.46 authorizing a program 103 licensee to make and collect program loans. 104 (7) “Program branch office license” means a license issued 105 under the program for each location, other than a program 106 licensee’s or access partner’s principal place of business: 107 (a) The address of which appears on business cards, 108 stationery, or advertising used by the program licensee in 109 connection with business conducted under this chapter; 110 (b) At which the program licensee’s name, advertising or 111 promotional materials, or signage suggests that program loans 112 are originated, negotiated, funded, or serviced by the program 113 licensee; or 114 (c) At which program loans are originated, negotiated, 115 funded, or serviced by the program licensee. 116 (8) “Program licensee” means a person who is licensed to 117 make and collect loans under this chapter and who is approved by 118 the office to participate in the program. 119 (9) “Program loan” means a consumer finance loan with a 120 principal amount of at least $300, but not more than $10,000, 121 originated pursuant to ss. 516.405–516.46, excluding the amount 122 of the origination fee authorized under s. 516.43(3). 123 (10) “Refinance program loan” means a program loan that 124 extends additional principal to a borrower and replaces and 125 revises an existing program loan contract with the borrower. A 126 refinance program loan does not include an extension, a 127 deferral, or a rewrite of the program loan. 128 Section 3. Section 516.42, Florida Statutes, is created to 129 read: 130 516.42 Requirements for program participation; program 131 application requirements.— 132 (1) A person may not advertise, offer, or make a program 133 loan, or impose any charges or fees pursuant to s. 516.43, 134 unless the person obtains a pilot program license from the 135 office. 136 (2) In order to obtain a pilot program license, a person 137 must: 138 (a)1. Be licensed to make and collect consumer finance 139 loans under s. 516.05; or 140 2. Submit the application for the license required in s. 141 516.05 concurrently with the application for the program 142 license. 143 (b) Be accepted as a data furnisher by a consumer reporting 144 agency. 145 (c) Demonstrate financial responsibility, experience, 146 character, or general fitness, such as to command the confidence 147 of the public and to warrant the belief that the business 148 operated at the licensed or proposed location is lawful, honest, 149 fair, efficient, and within the purposes of this chapter. 150 (d) Not be subject to the issuance of a cease and desist 151 order; the issuance of a removal order; the denial, suspension, 152 or revocation of a license; or any other action within the 153 authority of the office, any financial regulatory agency in this 154 state, or any other state or federal regulatory agency that 155 affects the ability of such person to participate in the 156 program. 157 (3)(a) A program applicant must file with the office a 158 digital application in a form and manner prescribed by 159 commission rule which contains all of the following information 160 with respect to the applicant: 161 1. The legal business name and any other name under which 162 the applicant operates. 163 2. The applicant’s main address. 164 3. The applicant’s telephone number and e-mail address. 165 4. The address of each program branch office. 166 5. The name, title, address, telephone number, and e-mail 167 address of the applicant’s contact person. 168 6. The license number, if the applicant is licensed under 169 s. 516.05. 170 7. A statement as to whether the applicant intends to use 171 the services of one or more access partners under s. 516.44. 172 8. A statement that the applicant has been accepted as a 173 data furnisher by a consumer reporting agency and will report to 174 a consumer reporting agency the payment performance of each 175 borrower on all program loans. 176 9. The signature and certification of an authorized person 177 of the applicant. 178 (b) A person who desires to participate in the program but 179 who is not licensed to make consumer finance loans pursuant to 180 s. 516.05 must concurrently submit the following digital 181 applications in a form and manner specified in this chapter to 182 the office: 183 1. An application pursuant to s. 516.03 for licensure to 184 make consumer finance loans. 185 2. An application for admission to the program in 186 accordance with paragraph (a). 187 (4) Except as otherwise provided in ss. 516.405-516.46, a 188 program licensee is subject to all the laws and rules governing 189 consumer finance loans under this chapter. A program license 190 must be renewed biennially. 191 (5) Notwithstanding s. 516.05(3), only one program license 192 is required for a person to make program loans under ss. 193 516.405-516.46, regardless of whether the program licensee 194 offers program loans to prospective borrowers at its own 195 physical business locations, through access partners, or via an 196 electronic access point through which a prospective borrower may 197 directly access the website of the program licensee. 198 (6) Each branch office of a program licensee must be 199 licensed under this section. 200 (7) The office shall issue a program branch office license 201 to a program licensee after the office determines that the 202 program licensee has submitted a completed electronic 203 application for a program branch office license in a form 204 prescribed by commission rule. The program branch office license 205 must be issued in the name of the program licensee that 206 maintains the branch office. An application is considered 207 received for purposes of s. 120.60 upon receipt of a completed 208 application form. The application for a program branch office 209 license must contain the following information: 210 (a) The legal business name and any other name under which 211 the applicant operates. 212 (b) The applicant’s main address. 213 (c) The applicant’s telephone number and e-mail address. 214 (d) The address of each program branch office. 215 (e) The name, title, address, telephone number, and e-mail 216 address of the applicant’s contact person. 217 (f) The applicant’s license number, if the applicant is 218 licensed under this chapter. 219 (g) The signature and certification of an authorized person 220 of the applicant. 221 (8) Except as provided in subsection (9), a program branch 222 office license must be renewed biennially at the time of 223 renewing the program license. 224 (9) Notwithstanding subsection (7), the office may deny an 225 initial or renewal application for a program license or program 226 branch office license if the applicant or any person with power 227 to direct the management or policies of the applicant’s 228 business: 229 (a) Fails to demonstrate financial responsibility, 230 experience, character, or general fitness, such as to command 231 the confidence of the public and to warrant the belief that the 232 business operated at the licensed or proposed location is 233 lawful, honest, fair, efficient, and within the purposes of this 234 chapter. 235 (b) Pled nolo contendere to, or was convicted or found 236 guilty of, a crime involving fraud, dishonest dealing, or any 237 act of moral turpitude, regardless of whether adjudication was 238 withheld. 239 (c) Is subject to the issuance of a cease and desist order; 240 the issuance of a removal order; the denial, suspension, or 241 revocation of a license; or any other action within the 242 authority of the office, any financial regulatory agency in this 243 state, or any other state or federal regulatory agency that 244 affects the applicant’s ability to participate in the program. 245 (10) The commission shall adopt rules to implement this 246 section. 247 Section 4. Section 516.43, Florida Statutes, is created to 248 read: 249 516.43 Requirements for program loans.— 250 (1) REQUIREMENTS.—A program licensee shall comply with each 251 of the following requirements in making program loans: 252 (a) A program loan must be unsecured. 253 (b) A program loan must have: 254 1. A term of at least 120 days, but not more than 36 255 months, for a loan with a principal balance upon origination of 256 at least $300, but not more than $3,000. 257 2. A term of at least 12 months, but not more than 60 258 months, for a loan with a principal balance upon origination of 259 more than $3,000. 260 (c) A program loan must not impose a prepayment penalty. A 261 program loan must be repayable by the borrower in substantially 262 equal, periodic installments, except that the final payment may 263 be less than the amount of the prior installments. Installments 264 must be due either every 2 weeks, semimonthly, or monthly. 265 (d) A program loan must include a borrower’s right to 266 rescind the program loan by notifying the program licensee of 267 the borrower’s intent to rescind the program loan and returning 268 the principal advanced by the end of the business day after the 269 day the program loan is consummated. 270 (e) Notwithstanding s. 516.031, the maximum annual interest 271 rate charged on a program loan to the borrower, which must be 272 fixed for the duration of the program loan, is 36 percent on 273 that portion of the unpaid principal balance up to and including 274 $3,000; 30 percent on that portion of the unpaid principal 275 balance exceeding $3,000 and up to and including $4,000; and 24 276 percent on that portion of the unpaid principal balance 277 exceeding $4,000 and up to and including $10,000. The original 278 principal amount of the program loan is equal to the amount 279 financed as defined by the federal Truth in Lending Act and 280 Regulation Z of the Board of Governors of the Federal Reserve 281 System. In determining compliance with the maximum annual 282 interest rates in this paragraph, the computations used must be 283 simple interest through the application of a daily periodic rate 284 to the actual unpaid principal balance each day and may not be 285 added-on interest or any other computations. 286 (f) If two or more interest rates are applied to the 287 principal amount of a program loan, the program licensee may 288 charge, contract for, and receive interest at that single annual 289 percentage rate that, if applied according to the actuarial 290 method to each of the scheduled periodic balances of principal, 291 would produce at maturity the same total amount of interest as 292 would result from the application of the two or more rates 293 otherwise permitted, based upon the assumption that all payments 294 are made as agreed. 295 (g) The program licensee shall reduce the interest rates 296 specified in paragraph (e) on each subsequent program loan to 297 the same borrower by a minimum of 1 percent, up to a maximum of 298 6 percent, if all of the following conditions are met: 299 1. The subsequent program loan is originated within 180 300 days after the prior program loan is fully repaid. 301 2. The borrower was never more than 15 days delinquent on 302 the prior program loan. 303 3. The prior program loan was outstanding for at least one 304 half of its original term before its repayment. 305 (h) The program licensee may not induce or permit any 306 person to become obligated to the program licensee, directly or 307 contingently, or both, under more than one program loan at the 308 same time with the program licensee. 309 (i) The program licensee may not refinance a program loan 310 unless all of the following conditions are met at the time the 311 borrower submits an application to refinance: 312 1. The principal amount payable may not include more than 313 60 days’ unpaid interest accrued on the previous program loan 314 pursuant to s. 516.031(5). 315 2. For a program loan with an original term up to and 316 including 25 months, the borrower has repaid at least 60 percent 317 of the outstanding principal remaining on his or her existing 318 program loan. 319 3. For a program loan with an original term of more than 25 320 months, but not more than 60 months, the borrower has made 321 current payments for at least 9 months on his or her existing 322 program loan. 323 4. The borrower is current on payments for his or her 324 existing program loan. 325 5. The program licensee must underwrite the new program 326 loan in accordance with subsection (7). 327 (j) In lieu of the provisions of s. 687.08, the program 328 licensee or, if applicable, its approved access partner shall 329 make available to the borrower by electronic or physical means a 330 plain and complete receipt of payment at the time that a payment 331 is made by the borrower. For audit purposes, the program 332 licensee must maintain an electronic record for each receipt 333 made available to a borrower, which must include a copy of the 334 receipt and the date and time that the receipt was generated. 335 Each receipt made available to the borrower must show all of the 336 following: 337 1. The name of the borrower. 338 2. The name of the access partner, if applicable. 339 3. The total payment amount received. 340 4. The date of payment. 341 5. The program loan balance before and after application of 342 the payment. 343 6. The amount of the payment that was applied to the 344 principal, interest, and fees. 345 7. The type of payment made by the borrower. 346 8. The following statement, prominently displayed in a type 347 size equal to or larger than the type size used to display the 348 other items on the receipt: “If you have any questions about 349 your loan now or in the future, you should direct those 350 questions to ...(name of program licensee)... by ...(at least 351 two different ways in which a borrower may contact the program 352 licensee)....” 353 (2) WRITTEN DISCLOSURES AND STATEMENTS.— 354 (a) Notwithstanding s. 516.15(1), the loan contract and all 355 written disclosures and statements may be provided by a program 356 licensee to a borrower in English or in the language in which 357 the loan is negotiated. 358 (b) The program licensee shall provide to a borrower all 359 the statements required of licensees under s. 516.15. 360 (3) ORIGINATION FEES.—Notwithstanding s. 516.031, a program 361 licensee may: 362 (a) Contract for and receive an origination fee from a 363 borrower on a program loan. The program licensee may either 364 deduct the origination fee from the principal amount of the loan 365 disbursed to the borrower or capitalize the origination fee into 366 the principal balance of the loan. The origination fee is fully 367 earned and nonrefundable immediately upon the making of the 368 program loan and may not exceed the lesser of 6 percent of the 369 principal amount of the program loan made to the borrower, 370 exclusive of the origination fee, or $90. 371 (b) Not charge a borrower an origination fee more than 372 twice in any 12-month period. 373 (4) INSUFFICIENT FUNDS FEES AND DELINQUENCY CHARGES.—A 374 program licensee may: 375 (a) Notwithstanding s. 516.031, require payment from a 376 borrower of no more than $20 for fees incurred by the program 377 licensee from a dishonored payment due to insufficient funds of 378 the borrower. 379 (b) Notwithstanding s. 516.031(3)(a)9., contract for and 380 receive a delinquency charge of up to $15 in a calendar month 381 for one or more payments that are in default for at least 10 382 days if the charge is agreed upon, in writing, between the 383 program licensee and the borrower before it is imposed. 384 385 The program licensee, or any wholly owned subsidiary of the 386 program licensee, may not sell or assign an unpaid debt to an 387 independent third party for collection purposes unless the debt 388 has been delinquent for at least 30 days. 389 (5) CREDIT EDUCATION.—Before disbursement of program loan 390 proceeds to the borrower, the program licensee must: 391 (a) Direct the borrower to the consumer credit counseling 392 services offered by an independent third party; or 393 (b) Provide a credit education program or seminar to the 394 borrower. The borrower is not required to participate in such 395 education program or seminar. A credit education program or 396 seminar offered pursuant to this paragraph must be provided at 397 no cost to the borrower. 398 (6) CREDIT REPORTING.— 399 (a) The program licensee shall report each borrower’s 400 payment performance to at least one consumer reporting agency. 401 (b) The office may not approve an applicant for the program 402 license before the applicant has been accepted as a data 403 furnisher by a consumer reporting agency. 404 (c) The program licensee shall provide each borrower with 405 the name or names of the consumer reporting agency or agencies 406 to which it will report the borrower’s payment history. 407 (7) PROGRAM LOAN UNDERWRITING.— 408 (a) The program licensee must underwrite each program loan 409 to determine a borrower’s ability and willingness to repay the 410 program loan pursuant to the program loan terms. The program 411 licensee may not make a program loan if it determines that the 412 borrower’s total monthly debt service payments at the time of 413 origination, including the program loan for which the borrower 414 is being considered and all outstanding forms of credit that can 415 be independently verified by the program licensee, exceed 50 416 percent of the borrower’s gross monthly income for a loan of not 417 more than $3,000, or exceed 36 percent of the borrower’s gross 418 monthly income for a loan of more than $3,000. 419 (b)1. The program licensee must seek information and 420 documentation pertaining to all of a borrower’s outstanding debt 421 obligations during the loan application and underwriting 422 process, including loans that are self-reported by the borrower 423 but not available through independent verification. The program 424 licensee must verify such information using a credit report from 425 at least one consumer reporting agency or through other 426 available electronic debt verification services that provide 427 reliable evidence of a borrower’s outstanding debt obligations. 428 2. The program licensee is not required to consider loans 429 made to a borrower by friends or family in determining the 430 borrower’s debt-to-income ratio. 431 (c) The program licensee must verify the borrower’s income 432 to determine the debt-to-income ratio using information from: 433 1. Electronic means or services that provide reliable 434 evidence of the borrower’s actual income; or 435 2. The Internal Revenue Service Form W-2, tax returns, 436 payroll receipts, bank statements, or other third-party 437 documents that provide reasonably reliable evidence of the 438 borrower’s actual income. 439 (8) WAIVERS.— 440 (a) A program licensee may not require, as a condition of 441 providing the program loan, that the borrower: 442 1. Waive any right, penalty, remedy, forum, or procedure 443 provided for in any law applicable to the program loan, 444 including the right to file and pursue a civil action or file a 445 complaint with or otherwise communicate with the office, a 446 court, or any other governmental entity. 447 2. Agree to the application of laws other than those of 448 this state. 449 3. Agree to resolve disputes in a jurisdiction outside of 450 this state. 451 (b) A waiver that is required as a condition of doing 452 business with the program licensee is presumed involuntary, 453 unconscionable, against public policy, and unenforceable. 454 (c) A program licensee may not refuse to do business with 455 or discriminate against a borrower or an applicant on the basis 456 of the borrower’s or applicant’s refusal to waive any right, 457 penalty, remedy, forum, or procedure, including the right to 458 file and pursue a civil action or complaint with, or otherwise 459 communicate with, the office, a court, or any other governmental 460 entity. The exercise of a person’s right to refuse to waive any 461 right, penalty, remedy, forum, or procedure, including a 462 rejection of a contract requiring a waiver, does not affect any 463 otherwise legal terms of a contract or an agreement. 464 (d) This subsection does not apply to any agreement to 465 waive any right, penalty, remedy, forum, or procedure, including 466 any agreement to arbitrate a claim or dispute after a claim or 467 dispute has arisen. This subsection does not affect the 468 enforceability or validity of any other provision of the 469 contract. 470 Section 5. Section 516.44, Florida Statutes, is created to 471 read: 472 516.44 Access partners.— 473 (1) ACCESS PARTNER AGREEMENT.—All arrangements between a 474 program licensee and an access partner must be specified in a 475 written access partner agreement between the parties. The 476 agreement must contain the following provisions: 477 (a) The access partner agrees to comply with this section 478 and all rules adopted under this section regarding the 479 activities of access partners. 480 (b) The office has access to the access partner’s books and 481 records pertaining to the access partner’s operations under the 482 agreement with the program licensee in accordance with s. 483 516.45(3) and may examine the access partner pursuant to s. 484 516.45. 485 (2) AUTHORIZED SERVICES.—A program licensee may use the 486 services of one or more access partners as provided in this 487 section. An access partner may perform one or more of the 488 following services for the program licensee: 489 (a) Distributing, circulating, using, or publishing printed 490 brochures, flyers, fact sheets, or other written materials 491 relating to program loans that the program licensee may make or 492 negotiate. The written materials must be reviewed and approved 493 in writing by the program licensee before being distributed, 494 circulated, used, or published. 495 (b) Providing written factual information about program 496 loan terms, conditions, or qualification requirements to a 497 prospective borrower which has been prepared by the program 498 licensee or reviewed and approved in writing by the program 499 licensee. An access partner may discuss the information with a 500 prospective borrower in general terms. 501 (c) Notifying a prospective borrower of the information 502 needed in order to complete a program loan application. 503 (d) Entering information provided by the prospective 504 borrower on a preprinted or an electronic application form or in 505 a preformatted computer database. 506 (e) Assembling credit applications and other materials 507 obtained in the course of a credit application transaction for 508 submission to the program licensee. 509 (f) Contacting the program licensee to determine the status 510 of a program loan application. 511 (g) Communicating a response that is returned by the 512 program licensee’s automated underwriting system to a borrower 513 or a prospective borrower. 514 (h) Obtaining a borrower’s signature on documents prepared 515 by the program licensee and delivering final copies of the 516 documents to the borrower. 517 (i) Disbursing program loan proceeds to a borrower if this 518 method of disbursement is acceptable to the borrower, subject to 519 the requirements of subsection (3). A loan disbursement made by 520 an access partner under this paragraph is deemed to be made by 521 the program licensee on the date that the funds are disbursed or 522 otherwise made available by the access partner to the borrower. 523 (j) Receiving a program loan payment from the borrower if 524 this method of payment is acceptable to the borrower, subject to 525 the requirements of subsection (3). 526 (k) Operating an electronic access point through which a 527 prospective borrower may directly access the website of the 528 program licensee to apply for a program loan. 529 (3) RECEIPT OR DISBURSEMENT OF PROGRAM LOAN PAYMENTS.— 530 (a) A loan payment made by a borrower to an access partner 531 under paragraph (2)(j) must be applied to the borrower’s program 532 loan and deemed received by the program licensee as of the date 533 on which the payment is received by the access partner. 534 (b) An access partner that receives a loan payment from a 535 borrower must deliver or cause to be delivered to the borrower a 536 plain and complete receipt showing all of the information 537 specified in s. 516.43(1)(j) at the time that the payment is 538 made by the borrower. 539 (c) A borrower who submits a loan payment to an access 540 partner under this subsection is not liable for a failure or 541 delay by the access partner in transmitting the payment to the 542 program licensee. 543 (d) An access partner that disburses or receives loan 544 payments pursuant to paragraph (2)(i) or paragraph (2)(j) must 545 maintain records of all disbursements made and loan payments 546 received for at least 2 years. 547 (4) PROHIBITED ACTIVITIES.—An access partner may not: 548 (a) Provide counseling or advice to a borrower or 549 prospective borrower with respect to any loan term. 550 (b) Provide loan-related marketing material that has not 551 previously been approved by the program licensee to a borrower 552 or a prospective borrower. 553 (c) Negotiate a loan term between a program licensee and a 554 prospective borrower. 555 (d) Offer information pertaining to a single prospective 556 borrower to more than one program licensee. However, if a 557 program licensee has declined to offer a program loan to a 558 prospective borrower and has so notified the prospective 559 borrower in writing, the access partner may then offer 560 information pertaining to that borrower to another program 561 licensee with whom it has an access partner agreement. 562 (e) Require a borrower to pay any fees or charges to the 563 access partner or to any other person in connection with a 564 program loan other than those permitted under ss. 516.405 565 516.46. 566 (5) DISCLOSURE STATEMENTS.— 567 (a) At the time that the access partner receives or 568 processes an application for a program loan, the access partner 569 shall provide the following statement to the applicant on behalf 570 of the program licensee, in at least 10-point type, and shall 571 request that the applicant acknowledge receipt of the statement 572 in writing: 573 574 Your loan application has been referred to us by 575 ...(name of access partner).... We may pay a fee to 576 ...(name of access partner)... for the successful 577 referral of your loan application. If you are approved 578 for the loan, ...(name of program licensee)... will 579 become your lender. If you have any questions about 580 your loan, now or in the future, you should direct 581 those questions to ...(name of program licensee)... by 582 ...(insert at least two different ways in which a 583 borrower may contact the program licensee).... If you 584 wish to report a complaint about ...(name of access 585 partner)... or ...(name of program licensee)... 586 regarding this loan transaction, you may contact the 587 Division of Consumer Finance of the Office of 588 Financial Regulation at 850-487-9687 or 589 http://www.flofr.com. 590 591 (b) If the loan applicant has questions about the program 592 loan which the access partner is not permitted to answer, the 593 access partner must make a good faith effort to assist the 594 applicant in making direct contact with the program licensee 595 before the program loan is consummated. 596 (6) COMPENSATION.— 597 (a) The program licensee may compensate an access partner 598 in accordance with a written agreement and a compensation 599 schedule that is agreed to by the program licensee and the 600 access partner, subject to the requirements in paragraph (b). 601 (b) The compensation of an access partner by a program 602 licensee is subject to the following requirements: 603 1. Compensation may not be paid to an access partner in 604 connection with a loan application unless the program loan is 605 consummated. 606 2. The access partner’s location for services and other 607 information required in subsection (7) must be reported to the 608 office. 609 (7) NOTICE TO OFFICE.—A program licensee that uses the 610 service of an access partner must notify the office, in a form 611 and manner prescribed by commission rule, within 15 days after 612 entering into a contract with an access partner regarding all of 613 the following: 614 (a) The name, business address, and licensing details of 615 the access partner and all locations at which the access partner 616 will perform services under this section. 617 (b) The name and contact information for an employee of the 618 access partner who is knowledgeable about, and has the authority 619 to execute, the access partner agreement. 620 (c) The name and contact information of one or more 621 employees of the access partner who are responsible for that 622 access partner’s referring activities on behalf of the program 623 licensee. 624 (d) A statement by the program licensee that it has 625 conducted due diligence with respect to the access partner and 626 has confirmed that none of the following apply: 627 1. The filing of a petition under the United States 628 Bankruptcy Code for bankruptcy or reorganization by the access 629 partner. 630 2. The commencement of an administrative or a judicial 631 license suspension or revocation proceeding, or the denial of a 632 license request or renewal, by any state, the District of 633 Columbia, any United States territory, or any foreign country in 634 which the access partner operates, plans to operate, or is 635 licensed to operate. 636 3. A felony indictment involving the access partner or an 637 affiliated party. 638 4. The felony conviction, guilty plea, or plea of nolo 639 contendere, regardless of adjudication, of the access partner or 640 an affiliated party. 641 5. Any suspected criminal act perpetrated in this state 642 relating to activities regulated under this chapter by the 643 access partner. 644 6. Notification by a law enforcement or prosecutorial 645 agency that the access partner is under criminal investigation, 646 including, but not limited to, subpoenas to produce records or 647 testimony and warrants issued by a court of competent 648 jurisdiction which authorize the search and seizure of any 649 records relating to a business activity regulated under this 650 chapter. 651 652 As used in this paragraph, the term “affiliated party” means a 653 director, officer, responsible person, employee, or foreign 654 affiliate of an access partner; or a person who has a 655 controlling interest in an access partner. 656 (e) Any other information requested by the office, subject 657 to the limitations specified in s. 516.45(3). 658 (8) NOTICE OF CHANGES.—An access partner must provide the 659 program licensee with a written notice sent by registered mail 660 within 30 days after any change is made to the information 661 specified in paragraphs (7)(a)-(c) and within 30 days after the 662 occurrence or knowledge of any of the events specified in 663 paragraph (7)(d). 664 (9) RESPONSIBILITY FOR ACTS OF AN ACCESS PARTNER.—A program 665 licensee is responsible for any act of its access partner if 666 such act is a violation of this chapter. 667 (10) RULEMAKING.—The commission shall adopt rules to 668 implement this section. 669 Section 6. Section 516.45, Florida Statutes, is created to 670 read: 671 516.45 Examinations, investigations, and grounds for 672 disciplinary action.— 673 (1) Notwithstanding any other law, the office may examine 674 each program licensee that is accepted into the program and each 675 branch office of the program licensee in accordance with this 676 chapter. 677 (2) Notwithstanding any other law, the office may examine 678 each access partner that is accepted into the program in 679 accordance with this chapter. 680 (3) The scope of any investigation or examination of a 681 program licensee or access partner must be limited to those 682 books, accounts, records, documents, materials, and matters 683 reasonably necessary to determine compliance with this chapter. 684 (4) A program licensee who violates any applicable 685 provision of this chapter is subject to disciplinary action 686 pursuant to s. 516.07(2). Any such disciplinary action is 687 subject to s. 120.60. The program licensee is also subject to 688 disciplinary action for a violation of s. 516.44 committed by 689 any of its access partners. 690 (5) The office may take any of the following actions 691 against an access partner who violates s. 516.44: 692 (a) Bar the access partner from performing services under 693 this chapter. 694 (b) Bar the access partner from performing services at one 695 or more of its specific locations. 696 (6) The commission shall adopt rules to implement this 697 section. 698 Section 7. Section 516.46, Florida Statutes, is created to 699 read: 700 516.46 Annual reports by program licensees and the office.— 701 (1) By March 15, 2021, and each year thereafter, a program 702 licensee shall file a report with the office on a form and in a 703 manner prescribed by commission rule. The report must include 704 each of the items specified in subsection (2) for the preceding 705 year using aggregated or anonymized data without reference to 706 any borrower’s nonpublic personal information or any program 707 licensee’s or access partner’s proprietary or trade secret 708 information. 709 (2) By January 1, 2022, and each year thereafter, the 710 office shall post a report on its website summarizing the use of 711 the program based on the information contained in the reports 712 filed in the preceding year by program licensees under 713 subsection (1). The office’s report must publish the information 714 in the aggregate so as not to identify data by any specific 715 program licensee. The report must specify the period to which 716 the report corresponds and must include, but is not limited to, 717 the following for that period: 718 (a) The number of applicants approved for a program license 719 by the office. 720 (b) The number of program loan applications received by 721 program licensees, the number of program loans made under the 722 program, the total amount loaned, the distribution of loan 723 lengths upon origination, and the distribution of interest rates 724 and principal amounts upon origination among those program 725 loans. 726 (c) The number of borrowers who obtained more than one 727 program loan and the distribution of the number of program loans 728 per borrower. 729 (d) Of those borrowers who obtained more than one program 730 loan and had a credit score by the time of their subsequent 731 loan, the percentage of those borrowers whose credit scores 732 increased between successive loans, based on information from at 733 least one major credit bureau, and the average size of the 734 increase. In each case, the report must include the name of the 735 credit score, such as FICO or VantageScore, which the program 736 licensee is required to disclose. 737 (e) The income distribution of borrowers upon program loan 738 origination, including the number of borrowers who obtained at 739 least one program loan and who resided in a low-income or 740 moderate-income census tract at the time of their loan 741 applications. 742 (f) The number of borrowers who obtained program loans for 743 the following purposes, based on the borrowers’ responses at the 744 time of their loan applications indicating the primary purpose 745 for which the program loans were obtained: 746 1. To pay medical expenses. 747 2. To pay for vehicle repair or a vehicle purchase. 748 3. To pay bills. 749 4. To consolidate debt. 750 5. To build or repair credit history. 751 6. To finance a small business. 752 7. To pay other expenses. 753 (g) The number of borrowers who self-report that they had a 754 bank account at the time of their loan application and the 755 number of borrowers who self-report that they did not have a 756 bank account at the time of their loan application. 757 (h) For refinance program loans: 758 1. The number and percentage of borrowers who applied for a 759 refinance program loan. 760 2. Of those borrowers who applied for a refinance program 761 loan, the number and percentage of borrowers who obtained a 762 refinance program loan. 763 (i) The performance of program loans as reflected by all of 764 the following: 765 1. The number and percentage of borrowers who experienced 766 at least one delinquency lasting between 7 and 29 days and the 767 distribution of principal loan amounts corresponding to those 768 delinquencies. 769 2. The number and percentage of borrowers who experienced 770 at least one delinquency lasting between 30 and 59 days and the 771 distribution of principal loan amounts corresponding to those 772 delinquencies. 773 3. The number and percentage of borrowers who experienced 774 at least one delinquency lasting 60 days or more and the 775 distribution of principal loan amounts corresponding to those 776 delinquencies. 777 (3) The commission shall adopt rules to implement this 778 section. 779 Section 8. Sections 516.405-516.46, Florida Statutes, are 780 repealed on January 1, 2027, unless reenacted or superseded by 781 another law enacted by the Legislature before that date. 782 Section 9. This act shall take effect January 1, 2020.