Bill Text: FL S1916 | 2011 | Regular Session | Introduced
NOTE: There are more recent revisions of this legislation. Read Latest Draft
Bill Title: Department of Agriculture and Consumer Services
Spectrum: Slight Partisan Bill (? 2-1)
Status: (Introduced - Dead) 2011-05-06 - Placed on Special Order Calendar, 05/06/11 [S1916 Detail]
Download: Florida-2011-S1916-Introduced.html
Bill Title: Department of Agriculture and Consumer Services
Spectrum: Slight Partisan Bill (? 2-1)
Status: (Introduced - Dead) 2011-05-06 - Placed on Special Order Calendar, 05/06/11 [S1916 Detail]
Download: Florida-2011-S1916-Introduced.html
Florida Senate - 2011 (Corrected Copy) SB 1916 By Senator Detert 23-01533C-11 20111916__ 1 A bill to be entitled 2 An act relating to the Department of Agriculture and 3 Consumer Services; amending ss. 14.26, 20.14, 213.053, 4 320.275, and 366.85, F.S.; renaming the Division of 5 Consumer Services within the department as the 6 “Division of Consumer Protection”; amending s. 7 493.6105, F.S.; revising the information that a person 8 must supply in an application for licensure as a 9 private investigator, private security service, or 10 repossession service; deleting a requirement that 11 certain applicants supply photographs along with an 12 application; revising the certificates that a person 13 applying for a class “K” firearms instructor’s license 14 must supply along with an application for the license; 15 making technical and grammatical changes; amending s. 16 493.6106, F.S.; providing that applicants for certain 17 licenses as a private investigator, private security 18 service or repossession service must meet certain 19 citizenship or immigration requirements and not be 20 prohibited by law from purchasing a firearm; making 21 grammatical and technical changes; amending s. 22 493.6107, F.S.; authorizing a Class “M,” Class “G,” 23 and Class “K” licensee or applicant to pay examination 24 fees and license fees by personal check or, if 25 authorized by the department, by electronic funds 26 transfer; amending s. 493.6108, F.S.; requiring the 27 department to investigate the mental fitness of an 28 applicant of a Class “K” firearms instructor license; 29 amending s. 493.6111, F.S.; providing that Class “K” 30 firearms instructor licenses are valid for 3 years; 31 requiring an applicant for a recovery school or 32 security officer school to receive approval from the 33 department before operating under a fictitious name; 34 making technical and grammatical changes; amending s. 35 493.6113, F.S.; deleting a requirement that Class “A” 36 private investigative agency licensees and Class “R” 37 recovery agency licensees provide evidence of certain 38 insurance coverage with an application to renew a 39 license; requiring a Class “K” firearms instructor 40 licensee to submit proof of certification to provide 41 firearms instruction; amending s. 493.6115, F.S.; 42 conforming cross-references to changes made by the 43 act; making technical and grammatical changes; 44 amending s. 493.6118, F.S.; authorizing the department 45 to take disciplinary action against a Class “G” 46 statewide firearms licensee or applicant or a Class 47 “K” firearms instructor licensee or applicant if the 48 person is prohibited from purchasing a firearm by law; 49 amending s. 493.6121, F.S.; deleting a provision 50 authorizing the department to have access to certain 51 criminal history information of a purchaser of a 52 firearm; amending s. 493.6202, F.S.; authorizing a 53 Class “A,” Class “AA,” Class “MA,” Class “C,” or Class 54 “CC” licensee or applicant to pay examination fees and 55 license fees by personal check or, if authorized by 56 the department, by electronic funds transfer; amending 57 s. 493.6203, F.S.; providing that experience as a 58 bodyguard does not qualify as experience or training 59 for purposes of a Class “MA” or Class “C” license; 60 requiring an initial applicant for a Class “CC” 61 license to complete specified training courses; making 62 technical and grammatical changes and conforming a 63 cross-reference; amending s. 493.6302, F.S.; 64 authorizing a Class “B,” Class “BB,” Class “MB,” Class 65 “D,” Class “DS,” or Class “DI” licensee or applicant 66 to pay examination fees and license fees by personal 67 check or, if authorized by the department, by 68 electronic funds transfer; amending s. 493.6303, F.S.; 69 requiring an applicant for an initial Class “D” 70 license to complete specified training courses; making 71 technical and grammatical changes; amending s. 72 493.6304, F.S.; requiring an application for a 73 security officer school or training facility to be 74 verified under oath; amending ss. 493.6401 and 75 493.6402, F.S.; renaming reposessors as “recovery 76 agents”; authorizing a Class “R,” Class “RR,” Class 77 “MR,” Class “E,” Class “EE,” Class “RS,” or Class “RI” 78 licensee or applicant to pay examination fees and 79 license fees by personal check or, if authorized by 80 the department, by electronic funds transfer; amending 81 s. 493.6406, F.S.; requiring recovery agent schools or 82 instructors to be licensed by the department to offer 83 training to Class “E” licensees and applicants; 84 amending ss. 496.404, 496.411, and 496.412, F.S.; 85 renaming the Division of Consumer Services as the 86 “Division of Consumer Protection”; amending s. 87 496.419, F.S.; deleting authorization for the 88 department to enter an order; amending s. 501.015, 89 F.S.; correcting a reference to a local business tax 90 receipt; amending s. 501.017, F.S.; specifying the 91 minimum type size for requiring certain disclosures in 92 contracts between a consumer and a health studio; 93 amending s. 501.145, F.S.; deleting a reference to the 94 department in the Bedding Label Act; amending s. 95 501.160, F.S.; deleting authorization for the 96 department to enforce certain prohibitions against 97 unconscionable practices during a declared state of 98 emergency; amending s. 501.605, F.S.; deleting a 99 requirement that a person supply his or her social 100 security number on an application as a commercial 101 telephone seller; amending s. 501.607, F.S.; deleting 102 a requirement that a person supply his or her social 103 security number on an application as a salesperson; 104 amending s. 539.001, F.S.; correcting a reference to a 105 local business tax receipt; amending s. 559.805, F.S.; 106 deleting a requirement that a seller of a business 107 opportunity provide the social security numbers of the 108 seller’s agents to the department; amending s. 109 559.904, F.S.; correcting a reference to a local 110 business tax receipt; amending s. 570.544, F.S.; 111 renaming the Division of Consumer Services as the 112 “Division of Consumer Protection”; amending s. 113 681.102, F.S.; deleting a reference to the division in 114 the Motor Vehicle Warranty Enforcement Act; amending 115 ss. 681.103, 681.108, and 681.109, F.S.; transferring 116 certain responsibilities under the Lemon Law to the 117 department from the Division of Consumer Services; 118 amending s. 681.1095, F.S.; transferring certain 119 responsibilities relating to the New Motor Vehicle 120 Arbitration Board to the department from the Division 121 of Consumer Services; authorizing the board to send 122 its decisions by any method providing a delivery 123 confirmation; authorizing the department to adopt 124 rules; amending s. 681.1096, F.S.; conforming a cross 125 reference to changes made by the act; amending s. 126 681.112, F.S.; transferring certain responsibilities 127 relating to the Lemon Law to the department from the 128 Division of Consumer Services; amending s. 681.117, 129 F.S.; deleting a provision requiring the Department of 130 Legal Affairs to contract with the Division of 131 Consumer Services for services relating to dispute 132 settlement procedures and the New Motor Vehicle 133 Arbitration Board; amending s. 849.0915, F.S.; 134 renaming the Division of Consumer Services as the 135 “Division of Consumer Protection”; providing an 136 effective date. 137 138 Be It Enacted by the Legislature of the State of Florida: 139 140 Section 1. Subsection (4) of section 14.26, Florida 141 Statutes, is amended to read: 142 14.26 Citizen’s Assistance Office.— 143 (4) The Citizen’s Assistance Office shall refer consumer 144 oriented complaints to the Division of Consumer Protection 145Servicesof the Department of Agriculture and Consumer Services. 146 Section 2. Paragraph (e) of subsection (2) of section 147 20.14, Florida Statutes, is amended to read: 148 20.14 Department of Agriculture and Consumer Services. 149 There is created a Department of Agriculture and Consumer 150 Services. 151 (2) The following divisions of the Department of 152 Agriculture and Consumer Services are established: 153 (e) Consumer ProtectionServices. 154 Section 3. Paragraph (q) of subsection (8) of section 155 213.053, Florida Statutes, as amended by chapter 2010-280, Laws 156 of Florida, is amended to read: 157 213.053 Confidentiality and information sharing.— 158 (8) Notwithstanding any other provision of this section, 159 the department may provide: 160 (q) Names, addresses, and sales tax registration 161 information to the Division of Consumer ProtectionServicesof 162 the Department of Agriculture and Consumer Services in the 163 conduct of its official duties. 164 165 Disclosure of information under this subsection shall be 166 pursuant to a written agreement between the executive director 167 and the agency. Such agencies, governmental or nongovernmental, 168 shall be bound by the same requirements of confidentiality as 169 the Department of Revenue. Breach of confidentiality is a 170 misdemeanor of the first degree, punishable as provided by s. 171 775.082 or s. 775.083. 172 Section 4. Paragraphs (a) and (b) of subsection (2) of 173 section 320.275, Florida Statutes, are amended to read: 174 320.275 Automobile Dealers Industry Advisory Board.— 175 (2) MEMBERSHIP, TERMS, MEETINGS.— 176 (a) The board shall be composed of 12 members. The 177 executive director of the Department of Highway Safety and Motor 178 Vehicles shall appoint the members from names submitted by the 179 entities for the designated categories the member will 180 represent. The executive director shall appoint one 181 representative of the Department of Highway Safety and Motor 182 Vehicles, who must represent the Division of Motor Vehicles; two 183 representatives of the independent motor vehicle industry as 184 recommended by the Florida Independent Automobile Dealers 185 Association; two representatives of the franchise motor vehicle 186 industry as recommended by the Florida Automobile Dealers 187 Association; one representative of the auction motor vehicle 188 industry who is from an auction chain and is recommended by a 189 group affiliated with the National Auto Auction Association; one 190 representative of the auction motor vehicle industry who is from 191 an independent auction and is recommended by a group affiliated 192 with the National Auto Auction Association; one representative 193 from the Department of Revenue; a Florida tax collector 194 representative recommended by the Florida Tax Collectors 195 Association; one representative from the Better Business Bureau; 196 one representative from the Department of Agriculture and 197 Consumer Services, who must represent the Division of Consumer 198 ProtectionServices; and one representative of the insurance 199 industry who writes motor vehicle dealer surety bonds. 200 (b)1. The executive director shall appoint the following 201 initial members to 1-year terms: one representative from the 202 motor vehicle auction industry who represents an auction chain, 203 one representative from the independent motor vehicle industry, 204 one representative from the franchise motor vehicle industry, 205 one representative from the Department of Revenue, one Florida 206 tax collector, and one representative from the Better Business 207 Bureau. 208 2. The executive director shall appoint the following 209 initial members to 2-year terms: one representative from the 210 motor vehicle auction industry who represents an independent 211 auction, one representative from the independent motor vehicle 212 industry, one representative from the franchise motor vehicle 213 industry, one representative from the Division of Consumer 214 ProtectionServices, one representative from the insurance 215 industry, and one representative from the Division of Motor 216 Vehicles. 217 3. As the initial terms expire, the executive director 218 shall appoint successors from the same designated category for 219 terms of 2 years. If renominated, a member may succeed himself 220 or herself. 221 4. The board shall appoint a chair and vice chair at its 222 initial meeting and every 2 years thereafter. 223 Section 5. Section 366.85, Florida Statutes, is amended to 224 read: 225 366.85 Responsibilities of Division of Consumer Protection 226Services.—The Division of Consumer ProtectionServicesof the 227 Department of Agriculture and Consumer Services isshall bethe 228 agency responsible for consumer conciliatory conferences, if 229 such conferences are required pursuant to federal law. The 230 division shall also be the agency responsible for preparing 231 lists of sources for energy conservation products or services 232 and of financial institutions offering energy conservation 233 loans, if such lists are required pursuant to federal law. 234 Notwithstanding any provision of federal law to the contrary, 235 the division shall not require any manufacturer’s warranty 236 exceeding 1 year in order for a source of conservation products 237 or services to be included on the appropriate list. The lists 238 shall be prepared for the service area of each utility and shall 239 be furnished to each utility for distribution to its customers. 240 The division shall update the lists on a systematic basis and 241 shall remove from any list any person who has been disciplined 242 by any state agency or who has otherwise exhibited a pattern of 243 unsatisfactory work and any person who requests removal from 244 such lists. The division mayis authorized toadopt rules to 245 implement the provisions of this section. 246 Section 6. Section 493.6105, Florida Statutes, is amended 247 to read: 248 493.6105 Initial application for license.— 249 (1) Each individual, partner, or principal officer in a 250 corporation, shall file with the department a complete 251 application accompanied by an application fee not to exceed $60, 252 except that the applicant for a Class “D” or Class “G” license 253 isshallnotberequired to submit an application fee. The 254 application fee isshallnotberefundable. 255 (a) The application submitted by any individual, partner, 256 or corporate officer mustshallbe approved by the department 257 before theprior to thatindividual, partner, or corporate 258 officer assumesassuminghis or her duties. 259 (b) Individuals who invest in the ownership of a licensed 260 agency, but do not participate in, direct, or control the 261 operations of the agency areshallnotberequired to file an 262 application. 263 (2) Each application mustshallbe signed and verified by 264 the individual under oath as provided in s. 92.525and shall be265notarized. 266 (3) The application mustshallcontain the following 267 information concerning the individual signing the application 268same: 269 (a) Name and any aliases. 270 (b) Age and date of birth. 271 (c) Place of birth. 272 (d) Social security number or alien registration number, 273 whichever is applicable. 274 (e) CurrentPresentresidence address and mailing address 275his or her residence addresses within the 5 years immediately276preceding the submission of the application. 277(f) Occupations held presently and within the 5 years278immediately preceding the submission of the application.279 (f)(g)A statement of all criminal convictions, findings of 280 guilt, and pleas of guilty or nolo contendere, regardless of 281 adjudication of guilt. An applicant for a Class “G” or Class “K” 282 license who is younger than 24 years of age shall also include a 283 statement regarding any finding of having committed a delinquent 284 act in any state, territory, or country which would be a felony 285 if committed by an adult and which is punishable by imprisonment 286 for a term exceeding 1 year. 287 (g) One passport-type color photograph taken within the 6 288 months immediately preceding submission of the application. 289 (h) A statement whether he or she has ever been adjudicated 290 incompetent under chapter 744. 291 (i) A statement whether he or she has ever been committed 292 to a mental institution under chapter 394. 293 (j) A full set of fingerprints on a card provided by the 294 department and a fingerprint fee to be established by rule of 295 the department based upon costs determined by state and federal 296 agency charges and department processing costs. An applicant who 297 has, within the immediately preceding 6 months, submitted a 298 fingerprint card and fee for licensing purposes under this 299 chapter isshallnotberequired to submit another fingerprint 300 card or fee. 301 (k) A personal inquiry waiver thatwhichallows the 302 department to conduct necessary investigations to satisfy the 303 requirements of this chapter. 304 (l) Such further facts as may be required by the department 305 to show that the individual signing the application is of good 306 moral character and qualified by experience and training to 307 satisfy the requirements of this chapter. 308(4) In addition to the application requirements outlined in309subsection (3), the applicant for a Class “C,” Class “CC,” Class310“E,” Class “EE,” or Class “G” license shall submit two color311photographs taken within the 6 months immediately preceding the312submission of the application, which meet specifications313prescribed by rule of the department. All other applicants shall314submit one photograph taken within the 6 months immediately315preceding the submission of the application.316 (4)(5)In addition to the application requirements outlined 317 under subsection (3), the applicant for a Class “C,” Class “E,” 318 Class “M,” Class “MA,” Class “MB,” or Class “MR” license must 319shallinclude a statement on a form provided by the department 320 of the experience thatwhichhe or she believes will qualify him 321 or her for such license. 322 (5)(6)In addition to the requirements outlined in 323 subsection (3), an applicant for a Class “G” license mustshall324 satisfy minimum training criteria for firearms established by 325 rule of the department, which training criteria includesshall326include, but is not limited to, 28 hours of range and classroom 327 training taught and administered by a Class “K” licensee; 328 however, no more than 8 hours of such training shall consist of 329 range training. If the applicant submitscan showproof that he 330 or she is an active law enforcement officer currently certified 331 under the Criminal Justice Standards and Training Commission or 332 has completed the training required for that certification 333 within the last 12 months, or if the applicant submits one of 334 the certificates specified in paragraph (6)(a)(7)(a), the 335 department may waive the foregoing firearms training 336 requirement. 337 (6)(7)In addition to the requirements under subsection 338 (3), an applicant for a Class “K” license mustshall: 339 (a) Submit one of the followingcertificates: 340 1. The Florida Criminal Justice Standards and Training 341 Commission InstructorFirearmsInstructor’sCertificate and 342 written confirmation by the commission that the applicant 343 possesses an active firearms certification. 3442. The National Rifle AssociationPoliceFirearms345Instructor’s Certificate.346 2.3.The National Rifle Association Private Security 347 Firearm InstructorFirearms Instructor’sCertificate. 348 3.4.A firearms instructorinstructor’scertificate issued 349 byfroma federal law enforcement agency,state, county,or350municipal policeacademy in this state recognizedas suchby the351Criminal Justice Standards and Training Commissionor bythe352Department of Education. 353 (b) Pay the fee for and pass an examination administered by 354 the department which shall be based upon, but is not necessarily 355 limited to, a firearms instruction manual provided by the 356 department. 357 (7)(8)In addition to the application requirements for 358 individuals, partners, or officers outlined under subsection 359 (3), the application for an agency license mustshallcontain 360 the following information: 361 (a) The proposed name under which the agency intends to 362 operate. 363 (b) The street address, mailing address, and telephone 364 numbers of the principal location at which business is to be 365 conducted in this state. 366 (c) The street address, mailing address, and telephone 367 numbers of all branch offices within this state. 368 (d) The names and titles of all partners or, in the case of 369 a corporation, the names and titles of its principal officers. 370 (8)(9)Upon submission of a complete application, a Class 371 “CC,” Class “C,” Class “D,” Class “EE,” Class “E,” Class “M,” 372 Class “MA,” Class “MB,” or Class “MR” applicant may commence 373 employment or appropriate duties for a licensed agency or branch 374 office. However, the Class “C” or Class “E” applicant must work 375 under the direction and control of a sponsoring licensee while 376 his or her application is being processed. If the department 377 denies application for licensure, the employment of the 378 applicant must be terminated immediately, unless he or she 379 performs only unregulated duties. 380 Section 7. Paragraph (f) of subsection (1) and paragraph 381 (a) of subsection (2) of section 493.6106, Florida Statutes, are 382 amended, and paragraph (g) is added to subsection (1) of that 383 section, to read: 384 493.6106 License requirements; posting.— 385 (1) Each individual licensed by the department must: 386 (f) Be a citizen or permanent legal resident alien of the 387 United States or have appropriatebeen grantedauthorization 388 issuedto seek employment in this countryby the United States 389Bureau ofCitizenship and Immigration Services of the United 390 States Department of Homeland Security. 391 1. An applicant for a Class “C,” Class “CC,” Class “D,” 392 Class “DI,” Class “E,” Class “EE,” Class “M,” Class “MA,” Class 393 “MB,” Class “MR,” or Class “RI” license who is not a United 394 States citizen must submit proof of current employment 395 authorization issued by the United States Citizenship and 396 Immigration Services or proof that she or he is deemed a 397 permanent legal resident alien by the United States Citizenship 398 and Immigration Services. 399 2. An applicant for a Class “G” or Class “K” license who is 400 not a United States citizen must submit proof that she or he is 401 deemed a permanent legal resident alien by the United States 402 Citizenship and Immigration Services, together with additional 403 documentation establishing that she or he has resided in the 404 state of residence shown on the application for at least 90 405 consecutive days before the date that the application is 406 submitted. 407 3. An applicant for an agency or school license who is not 408 a United States citizen or permanent legal resident alien must 409 submit documentation issued by the United States Citizenship and 410 Immigration Services stating that she or he is lawfully in the 411 United States and is authorized to own and operate the type of 412 agency or school for which she or he is applying. An employment 413 authorization card issued by the United States Citizenship and 414 Immigration Services is not sufficient documentation. 415 (g) Not be prohibited from purchasing or possessing a 416 firearm by state or federal law if the individual is applying 417 for a Class “G” license or a Class “K” license. 418 (2) Each agency shall have a minimum of one physical 419 location within this state from which the normal business of the 420 agency is conducted, and this location shall be considered the 421 primary office for that agency in this state. 422 (a) If an agency or branch office desires to change the 423 physical location of the business, as it appears on theagency424 license, the department must be notified within 10 days of the 425 change, and, except upon renewal, the fee prescribed in s. 426 493.6107 must be submitted for each license requiring revision. 427 Each license requiring revision must be returned with such 428 notification. 429 Section 8. Subsection (3) of section 493.6107, Florida 430 Statutes, is amended to read: 431 493.6107 Fees.— 432 (3) The fees set forth in this section must be paid by 433certifiedcheck or money order or, at the discretion of the 434 department, by electronic funds transferagency checkat the 435 time the application is approved, except that the applicant for 436 a Class “G” or Class “M” license must pay the license fee at the 437 time the application is made. If a license is revoked or denied 438 or if the application is withdrawn, the license fee is 439 nonrefundableshall not be refunded. 440 Section 9. Subsections (1) and (3) of section 493.6108, 441 Florida Statutes, are amended to read: 442 493.6108 Investigation of applicants by Department of 443 Agriculture and Consumer Services.— 444 (1) Except as otherwise provided,prior to the issuance of445a license under this chapter,the department must investigate an 446shall make an investigation of theapplicant for a license under 447 this chapter before it may issue the license. The investigation 448 mustshallinclude: 449 (a)1. An examination of fingerprint records and police 450 records. IfWhena criminal history record checkanalysisof any 451 applicant under this chapter is performed by means of 452 fingerprint card identification, the time limitations prescribed 453 by s. 120.60(1) shall be tolled during the time the applicant’s 454 fingerprint card is under review by the Department of Law 455 Enforcement or the United States Department of Justice, Federal 456 Bureau of Investigation. 457 2. If a legible set of fingerprints, as determined by the 458 Department of Law Enforcement or the Federal Bureau of 459 Investigation, cannot be obtained after two attempts, the 460 Department of Agriculture and Consumer Services may determine 461 the applicant’s eligibility based upon a criminal history record 462 check under the applicant’s name conducted by the Department of 463 Law Enforcement if theand the Federal Bureau of Investigation.464A set offingerprints are taken by a law enforcement agency or 465 the department and the applicant submits a written statement 466 signed by the fingerprint technician or a licensed physician 467 stating that there is a physical condition that precludes 468 obtaining a legible set of fingerprints or that the fingerprints 469 taken are the best that can be obtainedis sufficient to meet470this requirement. 471 (b) An inquiry to determine if the applicant has been 472 adjudicated incompetent under chapter 744 or has been committed 473 to a mental institution under chapter 394. 474 (c) Such other investigation of the individual as the 475 department may deem necessary. 476 (3) The department mustshallalso investigate the mental 477 history and current mental and emotional fitness of any Class 478 “G” or Class “K” applicant, and may deny a Class “G” or Class 479 “K” license to anyone who has a history of mental illness or 480 drug or alcohol abuse. 481 Section 10. Subsections (2) and (4) of section 493.6111, 482 Florida Statutes, are amended to read: 483 493.6111 License; contents; identification card.— 484 (2) Licenses shall be valid for a period of 2 years, except 485 for Class “K” firearms instructor licenses and Class “A,” Class 486 “B,” Class “AB,” Class “R,” and branch agency licenses, which 487 shall be valid for a period of 3 years. 488 (4) Notwithstanding the existence of a valid Florida 489 corporate registration, annoagency or school licensee may not 490 conduct activities regulated under this chapter under any 491 fictitious name without prior written authorization from the 492 department to use that name in the conduct of activities 493 regulated under this chapter. The department may not authorize 494 the use of a name thatwhichis so similar to that of a public 495 officer or agency, or of that used by another licensee, that the 496 public may be confused or misled thereby. The authorization for 497 the use of a fictitious name mustshallrequire, as a condition 498 precedent to the use of such name, the filing of a certificate 499 of engaging in business under a fictitious name under s. 865.09. 500 ANolicensee may notshall be permitted toconduct business 501 under more than one name except as separately licensed nor shall 502 the license be valid to protect any licensee who is engaged in 503 the business under any name other than that specified in the 504 license. An agency desiring to change its licensed name must 505shallnotify the department and, except upon renewal, pay a fee 506 not to exceed $30 for each license requiring revision including 507 those of all licensed employees except Class “D” or Class “G” 508 licensees. Upon the return of such licenses to the department, 509 revised licenses shall be provided. 510 Section 11. Subsections (2) and (3) of section 493.6113, 511 Florida Statutes, are amended to read: 512 493.6113 Renewal application for licensure.— 513 (2) At leastNo less than90 days beforeprior tothe 514 expiration date of the license, the department shall mail a 515 written notice to the last known mailingresidenceaddress of 516 the licenseefor individual licensees and to the last known517agency address for agencies. 518 (3) Each licensee isshall beresponsible for renewing his 519 or her license on or before its expiration by filing with the 520 department an application for renewal accompanied by payment of 521 the prescribed license fee. 522 (a) Each Class “B”Class “A,” Class “B,” or Class “R”523 licensee shall additionally submit on a form prescribed by the 524 department a certification of insurance thatwhichevidences 525 that the licensee maintains coverage as required under s. 526 493.6110. 527 (b) Each Class “G” licensee shall additionally submit proof 528 that he or she has received during each year of the license 529 period a minimum of 4 hours of firearms recertification training 530 taught by a Class “K” licensee and has complied with such other 531 health and training requirements which the department may adopt 532 by rule. If proof of a minimum of 4 hours of annual firearms 533 recertification training cannot be provided, the renewal 534 applicant shall complete the minimum number of hours of range 535 and classroom training required at the time of initial 536 licensure. 537 (c) Each Class “DS” or Class “RS” licensee shall 538 additionally submit the current curriculum, examination, and 539 list of instructors. 540 (d) Each Class “K” firearms instructor licensee shall 541 additionally submit one of the certificates specified under s. 542 493.6105(6) as proof that he or she remains certified to provide 543 firearms instruction. 544 Section 12. Subsection (8), paragraph (d) of subsection 545 (12), and subsection (16) of section 493.6115, Florida Statutes, 546 are amended to read: 547 493.6115 Weapons and firearms.— 548 (8) A Class “G” applicant must satisfy the minimum training 549 criteria as set forth in s. 493.6105(5)493.6105(6)and as 550 established by rule of the department. 551 (12) The department may issue a temporary Class “G” 552 license, on a case-by-case basis, if: 553 (d) The applicant has received approval from the department 554 subsequent to its conduct of a criminal history record check as 555 authorized in s. 493.6108(1)493.6121(6). 556 (16) If the criminal history record check program 557 referenced in s. 493.6108(1)493.6121(6)is inoperable, the 558 department may issue a temporary “G” license on a case-by-case 559 basis, provided that the applicant has met all statutory 560 requirements for the issuance of a temporary “G” license as 561 specified in subsection (12), excepting the criminal history 562 record check stipulated there; provided, that the department 563 requires that the licensed employer of the applicant conduct a 564 criminal history record check of the applicant pursuant to 565 standards set forth in rule by the department, and provide to 566 the department an affidavit containing such information and 567 statements as required by the department, including a statement 568 that the criminal history record check did not indicate the 569 existence of any criminal history that would prohibit licensure. 570 Failure to properly conduct such a check, or knowingly providing 571 incorrect or misleading information or statements in the 572 affidavit constitutesshall constitutegrounds for disciplinary 573 action against the licensed agency, including revocation of 574 license. 575 Section 13. Present paragraph (u) of subsection (1) of 576 section 493.6118, Florida Statutes, is redesignated as paragraph 577 (v), and a new paragraph (u) is added to that subsection to 578 read: 579 493.6118 Grounds for disciplinary action.— 580 (1) The following constitute grounds for which disciplinary 581 action specified in subsection (2) may be taken by the 582 department against any licensee, agency, or applicant regulated 583 by this chapter, or any unlicensed person engaged in activities 584 regulated under this chapter. 585 (u) For a Class “G” or a Class “K” applicant or licensee, 586 being prohibited from purchasing or possessing a firearm by 587 state or federal law. 588 Section 14. Present subsections (7) and (8) of section 589 493.6121, Florida Statutes, are renumbered as subsections (6) 590 and (7), respectively, and subsection (6) of that section is 591 amended, to read: 592 493.6121 Enforcement; investigation.— 593(6) The department shall be provided access to the program594that is operated by the Department of Law Enforcement, pursuant595to s.790.065, for providing criminal history record information596to licensed gun dealers, manufacturers, and exporters. The597department may make inquiries, and shall receive responses in598the same fashion as provided under s.790.065. The department599shall be responsible for payment to the Department of Law600Enforcement of the same fees as charged to others afforded601access to the program.602 Section 15. Subsection (3) of section 493.6202, Florida 603 Statutes, is amended to read: 604 493.6202 Fees.— 605 (3) The fees set forth in this section must be paid by 606certifiedcheck or money order or, at the discretion of the 607 department, by electronic funds transferagency checkat the 608 time the application is approved, except that the applicant for 609 a Class “G,” Class “C,” Class “CC,” Class “M,” or Class “MA” 610 license must pay the license fee at the time the application is 611 made. If a license is revoked or denied or if the application is 612 withdrawn, the license fee is nonrefundableshallnot be613refunded. 614 Section 16. Subsections (2), (4), and (6) of section 615 493.6203, Florida Statutes, are amended to read: 616 493.6203 License requirements.—In addition to the license 617 requirements set forth elsewhere in this chapter, each 618 individual or agency shall comply with the following additional 619 requirements: 620 (2) An applicant for a Class “MA” license mustshallhave 2 621 years of lawfully gained, verifiable, full-time experience, or 622 training in: 623 (a) Private investigative work or related fields of work 624 that provided equivalent experience or training; 625 (b) Work as a Class “CC” licensed intern; 626 (c) Any combination of paragraphs (a) and (b); 627 (d) Experience described in paragraph (a) for 1 year and 628 experience described in paragraph (e) for 1 year; 629 (e) No more than 1 year using: 630 1. College coursework related to criminal justice, 631 criminology, or law enforcement administration; or 632 2. Successfully completed law enforcement-related training 633 received from any federal, state, county, or municipal agency; 634 or 635 (f) Experience described in paragraph (a) for 1 year and 636 work in a managerial or supervisory capacity for 1 year. 637 638 However, experience in performing bodyguard services is not 639 creditable toward the requirements of this subsection. 640 (4) An applicant for a Class “C” license shall have 2 years 641 of lawfully gained, verifiable, full-time experience, or 642 training in one, or a combination of more than one, of the 643 following: 644 (a) Private investigative work or related fields of work 645 that provided equivalent experience or training. 646 (b) College coursework related to criminal justice, 647 criminology, or law enforcement administration, or successful 648 completion of any law enforcement-related training received from 649 any federal, state, county, or municipal agency, except that no 650 more than 1 year may be used from this category. 651 (c) Work as a Class “CC” licensed intern. 652 653 However, experience in performing bodyguard services is not 654 creditable toward the requirements of this subsection. 655 (6)(a) A Class “CC” licensee mustshallserve an internship 656 under the direction and control of a designated sponsor, who is 657 a Class “C,” Class “MA,” or Class “M” licensee. 658 (b) Effective January 1, 2012September 1, 2008, before 659 submission of an application to the department, theanapplicant 660 for a Class “CC” license must have completed a minimum of 40at661least 24hours of professional traininga 40-hour course662 pertaining to general investigative techniques and this chapter, 663 which course is offered by a state university or by a school, 664 community college, college, or university under the purview of 665 the Department of Education, and the applicant must pass an 666 examination. The training must be provided in two parts, one 24 667 hour course and one 16-hour course. The certificate evidencing 668 satisfactory completion of the 40at least 24hours of 669 professional traininga 40-hour coursemust be submitted with 670 the application for a Class “CC” license.The remaining 16 hours671must be completed and an examination passed within 180 days. If672documentation of completion of the required training is not673submitted within the specified timeframe, the individual’s674license is automatically suspended or his or her authority to675work as a Class “CC” pursuant to s.493.6105(9) is rescinded676until such time as proof of certificate of completion is677provided to the department.The trainingcoursespecified in 678 this paragraph may be provided by face-to-face presentation, 679 online technology, or a home study course in accordance with 680 rules and procedures of the Department of Education. The 681 administrator of the examination must verify the identity of 682 each applicant taking the examination. 683 1. Upon an applicant’s successful completion of each part 684 of the approved trainingcourseand passage of any required 685 examination, the school, community college, college, or 686 university shall issue a certificate of completion to the 687 applicant. The certificates must be on a form established by 688 rule of the department. 689 2. The department shall establish by rule the general 690 content of the professional trainingcourseand the examination 691 criteria. 692 3. If the license of an applicant for relicensure ishas693beeninvalid for more than 1 year, the applicant must complete 694 the required training and pass any required examination. 695 (c) An individual who submits an application for a Class 696 “CC” license on or after September 1, 2008, through December 31, 697 2011, who has not completed the 16-hour course must submit proof 698 of successful completion of the course within 180 days after the 699 date the application is submitted. If documentation of 700 completion of the required training is not submitted by that 701 date, the individual’s license shall be automatically suspended 702 until proof of the required training is submitted to the 703 department. An individual licensed on or before August 31, 2008, 704 is not required to complete additional training hours in order 705 to renew an active license beyond the total required hours, and 706 the timeframe for completion in effect at the time he or she was 707 licensed applies. 708 Section 17. Subsection (3) of section 493.6302, Florida 709 Statutes, is amended to read: 710 493.6302 Fees.— 711 (3) The fees set forth in this section must be paid by 712certifiedcheck or money order or, at the discretion of the 713 department, by electronic funds transferagency checkat the 714 time the application is approved, except that the applicant for 715 a Class “D,” Class “G,” Class “M,” or Class “MB” license must 716 pay the license fee at the time the application is made. If a 717 license is revoked or denied or if the application is withdrawn, 718 the license fee is nonrefundableshallnot be refunded. 719 Section 18. Subsection (4) of section 493.6303, Florida 720 Statutes, is amended to read: 721 493.6303 License requirements.—In addition to the license 722 requirements set forth elsewhere in this chapter, each 723 individual or agency mustshallcomply with the following 724 additional requirements: 725 (4)(a) Effective January 1, 2012, an applicant for a Class 726 “D” license must submit proof of successful completion of 727completea minimum of 40 hours of professional training at a 728 school or training facility licensed by the department. The 729 training must be provided in two parts, one 24-hour course and 730 one 16-hour course. The department shall by rule establish the 731 general content and number of hours of each subject area to be 732 taught. 733 (b) An individual who submits an application for a Class 734 “D” license on or after January 1, 2007, through December 31, 735 2011, who has not completed the 16-hour course must submit proof 736 of successful completion of the course within 180 days after the 737 date the application is submitted. If documentation of 738 completion of the required training is not submitted by that 739 date, the individual’s license shall be automatically suspended 740 until proof of the required training is submitted to the 741 department. A person licensed before January 1, 2007, is not 742 required to complete additional training hours in order to renew 743 an active license beyond the total required hours, and the 744 timeframe for completion in effect at the time he or she was 745 licensed applies.An applicant may fulfill the training746requirement prescribed in paragraph (a) by submitting proof of:7471. Successful completion of the total number of required748hours of training before initial application for a Class “D”749license; or7502. Successful completion of 24 hours of training before751initial application for a Class “D” license and successful752completion of the remaining 16 hours of training within 180 days753after the date that the application is submitted. If754documentation of completion of the required training is not755submitted within the specified timeframe, the individual’s756license is automatically suspended until such time as proof of757the required training is provided to the department.758 (c) An individualHowever, any personwhose license is 759 suspended orhas beenrevoked, suspendedpursuant to paragraph 760 (b)subparagraph 2., or is expired for at least 1 year,or761longeris considered, upon reapplication for a license, an 762 initial applicant and must submit proof of successful completion 763 of 40 hours of professional training at a school or training 764 facility licensed by the department as providedprescribedin 765 paragraph (a) before a license iswill beissued.Any person766whose license was issued before January 1, 2007, and whose767license has been expired for less than 1 year must, upon768reapplication for a license, submit documentation of completion769of the total number of hours of training prescribed by law at770the time her or his initial license was issued before another771license will be issued. This subsection does not require an772individual licensed before January 1, 2007, to complete773additional training hours in order to renew an active license,774beyond the required total amount of training within the775timeframe prescribed by law at the time she or he was licensed.776 Section 19. Subsection (2) of section 493.6304, Florida 777 Statutes, is amended to read: 778 493.6304 Security officer school or training facility.— 779 (2) The application shall be signed and verified by the 780 applicant under oath as provided in s. 92.525notarizedand must 781shallcontain, at a minimum, the following information: 782 (a) The name and address of the school or training facility 783 and, if the applicant is an individual, her or his name, 784 address, and social security or alien registration number. 785 (b) The street address of the place at which the training 786 is to be conducted. 787 (c) A copy of the training curriculum and final examination 788 to be administered. 789 Section 20. Subsections (7) and (8) of section 493.6401, 790 Florida Statutes, are amended to read: 791 493.6401 Classes of licenses.— 792 (7) Any person who operates a recovery agentrepossessor793 school or training facility or who conducts an Internet-based 794 training course or a correspondence training course must have a 795 Class “RS” license. 796 (8) Any individual who teaches or instructs at a Class “RS” 797 recovery agentrepossessorschool or training facility shall 798 have a Class “RI” license. 799 Section 21. Subsections (1) and (3) of section 493.6402, 800 Florida Statutes, are amended to read: 801 493.6402 Fees.— 802 (1) The department shall establish by rule biennial license 803 fees thatwhichshall not exceed the following: 804 (a) Class “R” license—recovery agency: $450. 805 (b) Class “RR” license—branch office: $125. 806 (c) Class “MR” license—recovery agency manager: $75. 807 (d) Class “E” license—recovery agent: $75. 808 (e) Class “EE” license—recovery agent intern: $60. 809 (f) Class “RS” license-recovery agentlicense—repossessor810 school or training facility: $60. 811 (g) Class “RI” license-recovery agentlicense—repossessor812 school or training facility instructor: $60. 813 (3) The fees set forth in this section must be paid by 814certifiedcheck or money order, or, at the discretion of the 815 department, by or electronic funds transferagency checkat the 816 time the application is approved, except that the applicant for 817 a Class “E,” Class “EE,” or Class “MR” license must pay the 818 license fee at the time the application is made. If a license is 819 revoked or denied, or if an application is withdrawn, the 820 license fee is nonrefundableshall not be refunded. 821 Section 22. Section 493.6406, Florida Statutes, is amended 822 to read: 823 493.6406 Recovery agentRepossession servicesschool or 824 training facility.— 825 (1) Any school, training facility, or instructor who offers 826 the training outlined in s. 493.6403(2) for Class “E” or Class 827 “EE” applicants shall, before licensure of such school, training 828 facility, or instructor, file with the department an application 829 accompanied by an application fee in an amount to be determined 830 by rule, not to exceed $60. The fee shall not be refundable. 831 This training may be offered as face-to-face training, Internet 832 based training, or correspondence training. 833 (2) The application mustshallbe signed and verified by 834 the applicant under oath as provided in s. 92.525notarizedand 835 shall contain, at a minimum, the following information: 836 (a) The name and address of the school or training facility 837 and, if the applicant is an individual, his or her name, 838 address, and social security or alien registration number. 839 (b) The street address of the place at which the training 840 is to be conducted or the street address of the Class “RS” 841 school offering Internet-based or correspondence training. 842 (c) A copy of the training curriculum and final examination 843 to be administered. 844 (3) The department shall adopt rules establishing the 845 criteria for approval of schools, training facilities, and 846 instructors. 847 Section 23. Subsection (7) of section 496.404, Florida 848 Statutes, is amended to read: 849 496.404 Definitions.—As used in ss. 496.401-496.424: 850 (7) “Division” means the Division of Consumer Protection 851servicesof the Department of Agriculture and Consumer Services. 852 Section 24. Subsection (3) of section 496.411, Florida 853 Statutes, is amended to read: 854 496.411 Disclosure requirements and duties of charitable 855 organizations and sponsors.— 856 (3) Every charitable organization or sponsor thatwhichis 857 required to register under s. 496.405 must conspicuously display 858 in capital letters the following statement on every printed 859 solicitation, written confirmation, receipt, or reminder of a 860 contribution: 861 862 “A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL 863 INFORMATION MAY BE OBTAINED FROM THE DIVISION OF 864 CONSUMER PROTECTIONSERVICESBY CALLING TOLL-FREE 865 WITHIN THE STATE. REGISTRATION DOES NOT IMPLY 866 ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE 867 STATE.” 868 869 The statement must include a toll-free number for the division 870 whichthatcan be used to obtain the registration information. 871 When the solicitation consists of more than one piece, the 872 statement must be displayed prominently in the solicitation 873 materials. 874 Section 25. Paragraph (c) of subsection (1) of section 875 496.412, Florida Statutes, is amended to read: 876 496.412 Disclosure requirements and duties of professional 877 solicitors.— 878 (1) A professional solicitor must comply with and be 879 responsible for complying or causing compliance with the 880 following disclosures: 881 (c) In addition to the information required by paragraph 882 (a), any written confirmation, receipt, or reminder of 883 contribution made pursuant to an oral solicitation and any 884 written solicitation shall conspicuously state in capital 885 letters: 886 887 “A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL 888 INFORMATION MAY BE OBTAINED FROM THE DIVISION OF 889 CONSUMER PROTECTIONSERVICESBY CALLING TOLL-FREE 890 WITHIN THE STATE. REGISTRATION DOES NOT IMPLY 891 ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE 892 STATE.” 893 894 The statement must include a toll-free number for the division 895 whichthatcan be used to obtain the registration information. 896 When the solicitation consists of more than one piece, the 897 statement must be displayed prominently in the solicitation 898 materials. 899 Section 26. Subsection (5) of section 496.419, Florida 900 Statutes, is amended to read: 901 496.419 Powers of the department.— 902 (5) Upon a finding as set forth in subsection (4), the 903 department mayenter an order doing one or more of the904following: 905 (a) IssueIssuinga notice of noncompliance pursuant to s. 906 120.695; 907 (b) IssueIssuinga cease and desist order that directs 908 that the person cease and desist specified fundraising 909 activities; 910 (c) RefuseRefusingto register or revokecancelingor 911 suspendsuspendinga registration; 912 (d) PlacePlacingthe registrant on probation for a period 913 of time, subject to such conditions as the department may 914 specify; 915 (e) RevokeCancelingan exemption granted under s. 496.406; 916 orand917 (f) ImposeImposingan administrative fine not to exceed 918 $1,000 for each act or omission thatwhichconstitutes a 919 violation of ss. 496.401-496.424 or s. 496.426 or a rule or 920 order. 921 922 With respect to a s. 501(c)(3) organization, the penalty imposed 923 pursuant to this subsection mayshallnot exceed $500 per 924 violation. The penalty shall be the entire amount per violation 925 and is notto be interpreted asa daily penalty. 926 Section 27. Subsection (7) of section 501.015, Florida 927 Statutes, is amended to read: 928 501.015 Health studios; registration requirements and 929 fees.—Each health studio shall: 930 (7)Any person applying for or renewing a local931occupational license to engage in business as a health studio932mustExhibit an active registration certificate from the 933 Department of Agriculture and Consumer Services before the local 934 business tax receiptoccupational licensemay be issued or 935 reissued. 936 Section 28. Subsection (1) of section 501.017, Florida 937 Statutes, is amended to read: 938 501.017 Health studios; contracts.— 939 (1) Every contract for the sale of future health studio 940 services which is paid for in advance or which the buyer agrees 941 to pay for in future installment payments mustshallbe in 942 writing and mustshallcontain, contractual provisions to the 943 contrary notwithstanding, in immediate proximity to the space 944 reserved in the contract for the signature of the buyer, and in 945 at least 10-point boldfaced type, language substantially 946 equivalent to the following: 947 (a) A provision for the penalty-free cancellation of the 948 contract within 3 days, exclusive of holidays and weekends, of 949 its making, upon the mailing or delivery of written notice to 950 the health studio, and refund upon such notice of all moneys 951 paid under the contract, except that the health studio may 952 retain an amount computed by dividing the number of complete 953 days in the contract term or, if appropriate, the number of 954 occasions health studio services are to be rendered into the 955 total contract price and multiplying the result by the number of 956 complete days that have passed since the making of the contract 957 or, if appropriate, by the number of occasions that health 958 studio services have been rendered. A refund shall be issued 959 within 30 days after receipt of the notice of cancellation made 960 within the 3-day provision. 961 (b)1. A provision for the cancellation and refund of the 962 contract if the contracting business location of the health 963 studio goes out of business, or moves its facilities more than 5 964 driving miles from the business location designated in such 965 contract and fails to provide, within 30 days, a facility of 966 equal quality located within 5 driving miles of the business 967 location designated in such contract at no additional cost to 968 the buyer. 969 2. A provision that notice of intent to cancel by the buyer 970 shall be given in writing to the health studio. Such a notice of 971 cancellation from the consumer shall also terminate 972 automatically the consumer’s obligation to any entity to whom 973 the health studio has subrogated or assigned the consumer’s 974 contract. If the health studio wishes to enforce such contract 975 after receipt of such showing, it may request the department to 976 determine the sufficiency of the showing. 977 3. A provision that if the department determines that a 978 refund is due the buyer, the refund shall be an amount computed 979 by dividing the contract price by the number of weeks in the 980 contract term and multiplying the result by the number of weeks 981 remaining in the contract term. The business location of a 982 health studio isshallnotbedeemed out of business when 983 temporarily closed for repair and renovation of the premises: 984 a. Upon sale, for not more than 14 consecutive days; or 985 b. During ownership, for not more than 7 consecutive days 986 and not more than two periods of 7 consecutive days in any 987 calendar year. 988 989 A refund shall be issued within 30 days after receipt of the 990 notice of cancellation made pursuant to this paragraph. 991 (c) A provision in the disclosure statement advising the 992 buyer to contact the department for information within 60 days 993 should the health studio go out of business. 994 (d) A provision for the cancellation of the contract if the 995 buyer dies or becomes physically unable to avail himself or 996 herself of a substantial portion of those services which he or 997 she used from the commencement of the contract until the time of 998 disability, with refund of funds paid or accepted in payment of 999 the contract in an amount computed by dividing the contract 1000 price by the number of weeks in the contract term and 1001 multiplying the result by the number of weeks remaining in the 1002 contract term. The contract may require a buyer or the buyer’s 1003 estate seeking relief under this paragraph to provide proof of 1004 disability or death. A physical disability sufficient to warrant 1005 cancellation of the contract by the buyer shall be established 1006 if the buyer furnishes to the health studio a certification of 1007 such disability by a physician licensed under chapter 458, 1008 chapter 459, chapter 460, or chapter 461 to the extent the 1009 diagnosis or treatment of the disability is within the 1010 physician’s scope of practice. A refund shall be issued within 1011 30 days after receipt of the notice of cancellation made 1012 pursuant to this paragraph. 1013 (e) A provision that the initial contract will not be for a 1014 period in excess of 36 months, and thereafter shall only be 1015 renewable annually. Such renewal contracts may not be executed 1016 and the fee therefor paid until 60 days or less before the 1017 preceding contract expires. 1018 (f) A provision that if the health studio requires a buyer 1019 to furnish identification upon entry to the facility and as a 1020 condition of using the services of the health studio, the health 1021 studio mustshallprovide the buyer with the means of such 1022 identification. 1023 Section 29. Subsection (2) of section 501.145, Florida 1024 Statutes, is amended to read: 1025 501.145 Bedding Label Act.— 1026 (2) DEFINITIONS.—For the purpose of this section, the term: 1027 (a) “Bedding” means any mattress, box spring, pillow, or 1028 cushion made of leather or any other material which is or can be 1029 stuffed or filled in whole or in part with any substance or 1030 material, which can be used by any human being for sleeping or 1031 reclining purposes. 1032(b) “Department” means the Department of Agriculture and1033Consumer Services.1034 (b)(c)“Enforcing authority” means the Department of 1035 Agriculture and Consumer Services or the Department of Legal 1036 Affairs. 1037 Section 30. Subsection (8) of section 501.160, Florida 1038 Statutes, is amended to read: 1039 501.160 Rental or sale of essential commodities during a 1040 declared state of emergency; prohibition against unconscionable 1041 prices.— 1042 (8) Any violation of this section may be enforced by the 1043Department of Agriculture and Consumer Services, theoffice of 1044 the state attorney,or the Department of Legal Affairs. 1045 Section 31. Paragraph (a) of subsection (2) of section 1046 501.605, Florida Statutes, is amended to read: 1047 501.605 Licensure of commercial telephone sellers.— 1048 (2) An applicant for a license as a commercial telephone 1049 seller must submit to the department, in such form as it 1050 prescribes, a written application for the license. The 1051 application must set forth the following information: 1052 (a) The true name, date of birth, driver’s license number, 1053social security number,and home address of the applicant, 1054 including each name under which he or she intends to do 1055 business. 1056 1057 The application shall be accompanied by a copy of any: Script, 1058 outline, or presentation the applicant will require or suggest a 1059 salesperson to use when soliciting, or, if no such document is 1060 used, a statement to that effect; sales information or 1061 literature to be provided by the applicant to a salesperson; and 1062 sales information or literature to be provided by the applicant 1063 to a purchaser in connection with any solicitation. 1064 Section 32. Paragraph (a) of subsection (1) of section 1065 501.607, Florida Statutes, is amended to read: 1066 501.607 Licensure of salespersons.— 1067 (1) An applicant for a license as a salesperson must submit 1068 to the department, in such form as it prescribes, a written 1069 application for a license. The application must set forth the 1070 following information: 1071 (a) The true name, date of birth, driver’s license number 1072 or other valid form of identification,social security number,1073 and home address of the applicant. 1074 Section 33. Paragraph (f) of subsection (3) of section 1075 539.001, Florida Statutes, is amended to read: 1076 539.001 The Florida Pawnbroking Act.— 1077 (3) LICENSE REQUIRED.— 1078 (f) Any person applying for or renewing a local business 1079 tax receiptoccupational licenseto engage in business as a 1080 pawnbroker must exhibit a current license from the agency before 1081 the local business tax receiptoccupational licensemay be 1082 issued or reissued. 1083 Section 34. Subsection (1) of section 559.805, Florida 1084 Statutes, is amended to read: 1085 559.805 Filings with the department; disclosure of 1086 advertisement identification number.— 1087 (1) Every seller of a business opportunity shall annually 1088 file with the department a copy of the disclosure statement 1089 required by s. 559.803 beforeprior toplacing an advertisement 1090 or making any other representation designed to offer to, sell 1091 to, or solicit an offer to buy a business opportunity from a 1092 prospective purchaser in this state and mustshallupdate this 1093 filing by reporting any material change in the required 1094 information within 30 days after the material change occurs. An 1095 advertisement is not considered to be placed in the state merely 1096 because the advertisement is published in apublisher1097circulates, or there is circulated on his or her behalf in the1098state, any bona fidenewspaper or other publication having aof1099 general, regular, and paid circulation in this state which has 1100 had more than two-thirds of its circulation during the past 12 1101 months outside the state or because the advertisement is 1102 received in this state from a radio or television program 1103 originating outside the stateis received in the state. If the 1104 seller is required by s. 559.807 to provide a bond or establish 1105 a trust account or guaranteed letter of credit, the sellerhe or1106sheshall contemporaneously file with the department a copy of 1107 the bond, a copy of the formal notification by the depository 1108 that the trust account is established, or a copy of the 1109 guaranteed letter of credit. Every seller of a business 1110 opportunity mustshallfile with the department a list of 1111 independent agents who will engage in the offer or sale of 1112 business opportunities on behalf of the seller in this state. 1113 This list must be kept current and mustshallinclude the 1114 following information: name, home and business address, 1115 telephone number, present employer,social security number,and 1116 birth date. ANoperson may notshall be allowed tooffer or 1117 sell business opportunities unless the required information has 1118 been provided to the department. 1119 Section 35. Subsection (7) of section 559.904, Florida 1120 Statutes, is amended to read: 1121 559.904 Motor vehicle repair shop registration; 1122 application; exemption.— 1123 (7) Any person applying for or renewing a local business 1124 tax receiptoccupational license on or after October 1, 1993,to 1125 engage in business as a motor vehicle repair shop must exhibit 1126 an active registration certificate from the department before 1127 the local business tax receiptoccupational licensemay be 1128 issued or renewed. 1129 Section 36. Section 570.544, Florida Statutes, is amended 1130 to read: 1131 570.544 Division of Consumer ProtectionServices; director; 1132 powers; processing of complaints; records.— 1133 (1) The director of the Division of Consumer Protection 1134Servicesshall be appointed by and serve at the pleasure of the 1135 commissioner. 1136 (2) The Division of Consumer ProtectionServicesmay: 1137 (a) Conduct studies and make analyses of matters affecting 1138 the interests of consumers. 1139 (b) Study the operation of laws for consumer protection. 1140 (c) Advise and make recommendations to the various state 1141 agencies concerned with matters affecting consumers. 1142 (d) Assist, advise, and cooperate with local, state, or 1143 federal agencies and officials in order to promote the interests 1144 of consumers. 1145 (e) Make use of the testing and laboratory facilities of 1146 the department for the detection of consumer fraud. 1147 (f) Report to the appropriate law enforcement officers any 1148 information concerning violation of consumer protection laws. 1149 (g) Assist, develop, and conduct programs of consumer 1150 education and consumer information through publications and 1151 other informational and educational material prepared for 1152 dissemination to the public, in order to increase the competence 1153 of consumers. 1154 (h) Organize and hold conferences on problems affecting 1155 consumers. 1156 (i) Recommend programs to encourage business and industry 1157 to maintain high standards of honesty, fair business practices, 1158 and public responsibility in the production, promotion, and sale 1159 of consumer goods and services. 1160 (3) In addition to the powers, duties, and responsibilities 1161 authorized by this or any other chapter, the Division of 1162 Consumer ProtectionServicesshall serve as a clearinghouse for 1163 matters relating to consumer protection, consumer information, 1164 and consumer services generally. It shall receive complaints and 1165 grievances from consumers and promptly transmit them to that 1166 agency most directly concerned in order that the complaint or 1167 grievance may be expeditiously handled in the best interests of 1168 the complaining consumer. If no agency exists, the Division of 1169 Consumer ProtectionServicesshall seek a settlement of the 1170 complaint using formal or informal methods of mediation and 1171 conciliation and may seek any other resolution of the matter in 1172 accordance with its jurisdiction. 1173 (4) If any complaint received by the Division of Consumer 1174 ProtectionServicesconcerns matters thatwhichinvolve 1175 concurrent jurisdiction in more than one agency, duplicate 1176 copies of the complaint shall be referred to those offices 1177 deemed to have concurrent jurisdiction. 1178 (5)(a) Any agency, office, bureau, division, or board of 1179 state government receiving a complaint thatwhichdeals with 1180 consumer fraud or consumer protection andwhichis not within 1181 the jurisdiction of the receiving agency, office, bureau, 1182 division, or board originally receiving it, shall immediately 1183 refer the complaint to the Division of Consumer Protection 1184Services. 1185 (b) Upon receipt of such a complaint, the Division of 1186 Consumer ProtectionServicesshall make a determination of the 1187 proper jurisdiction to which the complaint relates and shall 1188 immediately refer the complaint to the agency, office, bureau, 1189 division, or board that haswhichdoes havethe proper 1190 regulatory or enforcement authority to deal with it. 1191 (6) The office or agency to which a complaint has been 1192 referred shall within 30 days acknowledge receipt of the 1193 complaint. If an office or agency receiving a complaint 1194 determines that the matter presents a prima facie case for 1195 criminal prosecution or if the complaint cannot be settled at 1196 the administrative level, the complaint together with all 1197 supporting evidence shall be transmitted to the Department of 1198 Legal Affairs or other appropriate enforcement agency with a 1199 recommendation for civil or criminal action warranted by the 1200 evidence. 1201 (7) The records of the Division of Consumer Protection 1202Servicesare public records. However, customer lists, customer 1203 names, and trade secrets are confidential and exempt from the 1204 provisions of s. 119.07(1). Disclosure necessary to enforcement 1205 procedures doesshallnot violatebe construed as violative of1206 this prohibition on the disclosure of confidential information. 1207 (8)It shall be the duty ofThe Division of Consumer 1208 Protection shallServicestomaintain records and compile 1209 summaries and analyses of consumer complaints and their eventual 1210 disposition, which data may serve as a basis for recommendations 1211 to the Legislature and to state regulatory agencies. 1212 Section 37. Subsection (7) of section 681.102, Florida 1213 Statutes, is amended, and present subsections (8) through (23) 1214 of that subsection are renumbered as subsections (7) through 1215 (22), respectively, to read: 1216 681.102 Definitions.—As used in this chapter, the term: 1217(7) “Division” means the Division of Consumer Services of1218the Department of Agriculture and Consumer Services.1219 Section 38. Subsection (3) of section 681.103, Florida 1220 Statutes, is amended to read: 1221 681.103 Duty of manufacturer to conform a motor vehicle to 1222 the warranty.— 1223 (3) At the time of acquisition, the manufacturer shall 1224 inform the consumer clearly and conspicuously in writing how and 1225 where to file a claim with a certified procedure if such 1226 procedure has been established by the manufacturer pursuant to 1227 s. 681.108. The nameplate manufacturer of a recreational vehicle 1228 shall, at the time of vehicle acquisition, inform the consumer 1229 clearly and conspicuously in writing how and where to file a 1230 claim with a program pursuant to s. 681.1096. The manufacturer 1231 shall provide to the dealer and, at the time of acquisition, the 1232 dealer shall provide to the consumer a written statement that 1233 explains the consumer’s rights under this chapter. The written 1234 statement shall be prepared by the Department of Legal Affairs 1235 and shall contain a toll-free number for the department which 1236divisionthatthe consumer can contact to obtain information 1237 regarding the consumer’s rights and obligations under this 1238 chapter or to commence arbitration. If the manufacturer obtains 1239 a signed receipt for timely delivery of sufficient quantities of 1240 this written statement to meet the dealer’s vehicle sales 1241 requirements, it shall constitute prima facie evidence of 1242 compliance with this subsection by the manufacturer. The 1243 consumer’s signed acknowledgment of receipt of materials 1244 required under this subsection shall constitute prima facie 1245 evidence of compliance by the manufacturer and dealer. The form 1246 of the acknowledgments shall be approved by the Department of 1247 Legal Affairs, and the dealer shall maintain the consumer’s 1248 signed acknowledgment for 3 years. 1249 Section 39. Section 681.108, Florida Statutes, is amended 1250 to read: 1251 681.108 Dispute-settlement procedures.— 1252 (1) If a manufacturer has established a procedure that,1253whichthe departmentdivisionhas certified as substantially 1254 complying with the provisions of 16 C.F.R. part 703, in effect 1255 October 1, 1983, and with the provisions of this chapter and the 1256 rules adopted under this chapter, and has informed the consumer 1257 how and where to file a claim with such procedure pursuant to s. 1258 681.103(3), the provisions of s. 681.104(2) apply to the 1259 consumer only if the consumer has first resorted to such 1260 procedure. The decisionmakers for a certified procedure shall, 1261 in rendering decisions, take into account all legal and 1262 equitable factors germane to a fair and just decision, 1263 including, but not limited to, the warranty; the rights and 1264 remedies conferred under 16 C.F.R. part 703, in effect October 1265 1, 1983; the provisions of this chapter; and any other equitable 1266 considerations appropriate under the circumstances. 1267 Decisionmakers and staff of a procedure shall be trained in the 1268 provisions of this chapter and in 16 C.F.R. part 703, in effect 1269 October 1, 1983. In an action brought by a consumer concerning 1270 an alleged nonconformity, the decision that results from a 1271 certified procedure is admissible in evidence. 1272 (2) A manufacturer may apply to the departmentdivisionfor 1273 certification of its procedure. After receipt and evaluation of 1274 the application, the departmentdivisionshall certify the 1275 procedure or notify the manufacturer of any deficiencies in the 1276 application or the procedure. 1277 (3) A certified procedure or a procedure of an applicant 1278 seeking certification shall submit to the departmentdivisiona 1279 copy of each settlement approved by the procedure or decision 1280 made by a decisionmaker within 30 days after the settlement is 1281 reached or the decision is rendered. The decision or settlement 1282 must contain at a minimum the: 1283 (a) Name and address of the consumer; 1284 (b) Name of the manufacturer and address of the dealership 1285 from which the motor vehicle was purchased; 1286 (c) Date the claim was received and the location of the 1287 procedure office that handled the claim; 1288 (d) Relief requested by the consumer; 1289 (e) Name of each decisionmaker rendering the decision or 1290 person approving the settlement; 1291 (f) Statement of the terms of the settlement or decision; 1292 (g) Date of the settlement or decision; and 1293 (h) Statement of whether the decision was accepted or 1294 rejected by the consumer. 1295 (4) Any manufacturer establishing or applying to establish 1296 a certified procedure must file with the departmentdivisiona 1297 copy of the annual audit required under the provisions of 16 1298 C.F.R. part 703, in effect October 1, 1983, together with any 1299 additional information required for purposes of certification, 1300 including the number of refunds and replacements made in this 1301 state pursuant to the provisions of this chapter by the 1302 manufacturer during the period audited. 1303 (5) The departmentdivisionshall review each certified 1304 procedure at least annually, prepare an annual report evaluating 1305 the operation of certified procedures established by motor 1306 vehicle manufacturers and procedures of applicants seeking 1307 certification, and, for a period not to exceed 1 year, shall 1308 grant certification to, or renew certification for, those 1309 manufacturers whose procedures substantially comply with the 1310 provisions of 16 C.F.R. part 703, in effect October 1, 1983, and 1311 with the provisions of this chapter and rules adopted under this 1312 chapter. If certification is revoked or denied, the department 1313divisionshall state the reasons for such action. The reports 1314 and records of actions taken with respect to certification shall 1315 be public records. 1316 (6) A manufacturer whose certification is denied or revoked 1317 is entitled to a hearing pursuant to chapter 120. 1318 (7) If federal preemption of state authority to regulate 1319 procedures occurs, the provisions of subsection (1) concerning 1320 prior resort do not apply. 1321 (8) The department maydivisionshalladopt rules to 1322 administerimplementthis section. 1323 Section 40. Section 681.109, Florida Statutes, is amended 1324 to read: 1325 681.109 Florida New Motor Vehicle Arbitration Board; 1326 dispute eligibility.— 1327 (1) If a manufacturer has a certified procedure, a consumer 1328 claim arising during the Lemon Law rights period must be filed 1329 with the certified procedure no later than 60 days after the 1330 expiration of the Lemon Law rights period. If a decision is not 1331 rendered by the certified procedure within 40 days of filing, 1332 the consumer may apply to the departmentdivisionto have the 1333 dispute removed to the board for arbitration. 1334 (2) If a manufacturer has a certified procedure, a consumer 1335 claim arising during the Lemon Law rights period must be filed 1336 with the certified procedure withinno later than60 days after 1337 the expiration of the Lemon Law rights period. If a consumer is 1338 not satisfied with the decision or the manufacturer’s compliance 1339 therewith, the consumer may apply to the departmentdivisionto 1340 have the dispute submitted to the board for arbitration. A 1341 manufacturer may not seek review of a decision made under its 1342 procedure. 1343 (3) If a manufacturer does not have ahas nocertified 1344 procedure or if theacertified procedure does not have 1345 jurisdiction to resolve the dispute, a consumer may apply 1346 directly to the departmentdivisionto have the dispute 1347 submitted to the board for arbitration. 1348 (4) A consumer must request arbitration before the board 1349 with respect to a claim arising during the Lemon Law rights 1350 period no later than 60 days after the expiration of the Lemon 1351 Law rights period, or within 30 days after the final action of a 1352 certified procedure, whichever date occurs later. 1353 (5) The departmentdivisionshall screen all requests for 1354 arbitration before the board to determine eligibility. The 1355 consumer’s request for arbitration before the board shall be 1356 made on a form prescribed by the department. The department 1357divisionshall forward to the board all disputes that the 1358 departmentdivisiondetermines are potentially entitled to 1359 relief under this chapter. 1360 (6) The departmentdivisionmay reject a dispute that it 1361 determines to be fraudulent or outside the scope of the board’s 1362 authority. Any dispute deemed by the departmentdivisionto be 1363 ineligible for arbitration by the board due to insufficient 1364 evidence may be reconsidered upon the submission of new 1365 information regarding the dispute. Following a second review, 1366 the departmentdivisionmay reject a dispute if the evidence is 1367 clearly insufficient to qualify for relief. If the department 1368 rejects a dispute, it must provide notice of the rejection and a 1369 brief explanation of the reason for rejectionAny dispute1370rejected by the division shall be forwarded to the department1371and a copy shall be sent by registered mailto the consumer and 1372 to the manufacturer, containing a brief explanation as to the1373reason for rejection. 1374 (7) If the departmentdivisionrejects a dispute, the 1375 consumer may file a lawsuit to enforce the remedies provided 1376 under this chapter. In any civil action arising under this 1377 chapter and relating to a matter considered by the department 1378division, any determination made to reject a dispute is 1379 admissible in evidence. 1380 (8) The department mayshallhave the authority toadopt 1381reasonablerules to administercarry out the provisions ofthis 1382 section. 1383 Section 41. Subsections (2), (3), (4), (5), (9), (11), and 1384 (12) of section 681.1095, Florida Statutes, are amended, and 1385 subsection (17) is added to that section, to read: 1386 681.1095 Florida New Motor Vehicle Arbitration Board; 1387 creation and function.— 1388 (2) The boardboardsshall hear cases in various locations 1389 throughout the state so that any consumer whose dispute is 1390 approved for arbitration by the departmentdivisionmay attend 1391 an arbitration hearing at a reasonably convenient location and 1392 present a dispute orally. Hearings shall be conducted by panels 1393 of three board members assigned by the department. A majority 1394 vote of the three-member board panel shall be required to render 1395 a decision. Arbitration proceedings under this section shall be 1396 open to the public on reasonable and nondiscriminatory terms. 1397 (3) Each region of the board shall consist of up to eight 1398 members. The members of the board shall construe and apply the 1399 provisions of this chapter, and rules adopted thereunder, in 1400 making their decisions. An administrator and a secretary shall 1401 be assigned to theeachboard by the Department of Legal 1402 Affairs. At least one member of theeachboard in each region 1403 must havebe a person withexpertise in motor vehicle mechanics. 1404 A member maymustnot be employed by a manufacturer or a 1405 franchised motor vehicle dealer or be a staff member, a 1406 decisionmaker, or a consultant for a procedure. Board members 1407 shall be trained in the application of this chapter and any 1408 rules adopted under this chapter. Members of the board,shall be 1409reimbursed for travel expenses pursuant to s.112.061, andshall1410becompensated at a rate or wage prescribed by the Attorney 1411 General and are entitled to reimbursement for per diem and 1412 travel expenses pursuant to s. 112.061. 1413 (4) Before filing a civil action on a matter subject to s. 1414 681.104, the consumer must first submit the dispute to the 1415 departmentdivision, and to the board if such dispute is deemed 1416 eligible for arbitration. 1417 (5) Manufacturers shall submit to arbitration conducted by 1418 the board if such arbitration is requested by a consumer and the 1419 dispute is deemed eligible for arbitration by the department 1420divisionpursuant to s. 681.109. 1421 (9) The decision of the board shall be sent by any method 1422 providing a delivery confirmationregistered mailto the 1423 consumer and the manufacturer, and shall contain written 1424 findings of fact and rationale for the decision. If the decision 1425 is in favor of the consumer, the manufacturer must, within 40 1426 days after receipt of the decision, comply with the terms of the 1427 decision. Compliance occurs on the date the consumer receives 1428 delivery of an acceptable replacement motor vehicle or the 1429 refund specified in the arbitration award. In any civil action 1430 arising under this chapter and relating to a dispute arbitrated 1431 before the board, any decision by the board is admissible in 1432 evidence. 1433 (11)All provisions inThis section and s. 681.109 1434 pertaining to compulsory arbitration before the board, the 1435 dispute eligibility screening by the departmentdivision, the 1436 proceedings and decisions of the board, and any appeals thereof, 1437 are exempt fromthe provisions ofchapter 120. 1438 (12) An appeal of a decision by the board to the circuit 1439 court by a consumer or a manufacturer shall be by trial de novo. 1440 In a written petition to appeal a decision by the board, the 1441 appealing party must state the action requested and the grounds 1442 relied upon for appeal. Within 1530days afteroffinal 1443 disposition of the appeal, the appealing party shall furnish the 1444 department withnotice of such disposition and, upon request,1445shall furnish the department witha copy of the settlement or 1446 the order or judgment of the court. 1447 (17) The department may adopt rules to administer this 1448 section. 1449 Section 42. Subsection (2) of section 681.1096, Florida 1450 Statutes, is amended to read: 1451 681.1096 RV Mediation and Arbitration Program; creation and 1452 qualifications.— 1453 (2) Each manufacturer of a recreational vehicle involved in 1454 a dispute that is determined eligible under this chapter, 1455 including chassis and component manufacturers thatwhich1456 separately warrant the chassis and components and thatwhich1457 otherwise meet the definition of manufacturer set forth in s. 1458 681.102(13)681.102(14), shall participate in a mediation and 1459 arbitration program that is deemed qualified by the department. 1460 Section 43. Subsection (2) of section 681.112, Florida 1461 Statutes, is amended to read: 1462 681.112 Consumer remedies.— 1463 (2) An action brought under this chapter must be commenced 1464 within 1 year after the expiration of the Lemon Law rights 1465 period, or, if a consumer resorts to an informal dispute 1466 settlement procedure or submits a dispute to the department 1467divisionor board, within 1 year after the final action of the 1468 procedure, departmentdivision, or board. 1469 Section 44. Subsection (1) of section 681.117, Florida 1470 Statutes, is amended to read: 1471 681.117 Fee.— 1472 (1) A $2 fee shall be collected by a motor vehicle dealer, 1473 or by a person engaged in the business of leasing motor 1474 vehicles, from the consumer at the consummation of the sale of a 1475 motor vehicle or at the time of entry into a lease agreement for 1476 a motor vehicle. Such fees shall be remitted to the county tax 1477 collector or private tag agency acting as agent for the 1478 Department of Revenue. If the purchaser or lessee removes the 1479 motor vehicle from the state for titling and registration 1480 outside this state, the fee shall be remitted to the Department 1481 of Revenue. All fees, less the cost of administration, shall be 1482 transferred monthly to the Department of Legal Affairs for 1483 deposit into the Motor Vehicle Warranty Trust Fund. The 1484 Department of Legal Affairs shall distribute monthly an amount 1485 not exceeding one-fourth of the fees received to the Division of 1486 Consumer ProtectionServicesof the Department of Agriculture 1487 and Consumer Services to carry out the provisions of ss. 681.108 1488 and 681.109.The Department of Legal Affairs shall contract with1489the Division of Consumer Services for payment of services1490performed by the division pursuant to ss.681.108and681.109.1491 Section 45. Subsection (3) of section 849.0915, Florida 1492 Statutes, is amended to read: 1493 849.0915 Referral selling.— 1494 (3) In addition to the penalty provided herein, the 1495 Attorney General and her or his assistants, the state attorneys 1496 and their assistants, and the Division of Consumer Protection 1497Servicesof the Department of Agriculture and Consumer Services 1498 are authorized to apply to the circuit court within their 1499 respective jurisdictions, and thesuchcourt hasshall have1500 jurisdiction, upon hearing and for cause shown, to grant a 1501 temporary or permanent injunction restraining any person from 1502 violating the provisions of this section, whether or not there 1503 exists an adequate remedy at law, and such injunction shall 1504 issue without bond. 1505 Section 46. This act shall take effect July 1, 2011.