Bill Text: HI HR20 | 2018 | Regular Session | Introduced
Bill Title: Urging Hawaiian Airlines To Cease Outsourcing Call Center Operations To The Philippines And To Return These Operations To Hawaii.
Spectrum: Partisan Bill (Republican 1-0)
Status: (Introduced - Dead) 2018-02-08 - Referred to EDB, referral sheet 19 [HR20 Detail]
Download: Hawaii-2018-HR20-Introduced.html
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HOUSE OF REPRESENTATIVES |
H.R. NO. |
20 |
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TWENTY-NINTH LEGISLATURE, 2018 |
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STATE OF HAWAII |
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HOUSE RESOLUTION
URGING HAWAIIAN AIRLINES TO cease outsourcing call center operations to the philippines and TO return these operations to hawaii.
WHEREAS, in 2017, Hawaiian Airlines carried roughly 11,500,000 passengers and set new records for fourth quarter and full-year revenue in 2017, with revenue rising by ten percent from 2016; and
WHEREAS, according to the 2016 State of Hawaii Data Book, the average regular fare ticket price in 2016 for interisland flights on Hawaiian Airlines was $182.40; and
WHEREAS, Hawaiian Airlines has been outsourcing its reservations call center operations to the Philippines since 2007; and
WHEREAS, international outsourcing draws jobs and income away from the State and thus increases unemployment, deprives Hawaii residents of job opportunities, and erodes state and county revenues; now, therefore,
BE IT RESOLVED by the House of Representatives of the Twenty-ninth Legislature of the State of Hawaii, Regular Session of 2018, that Hawaiian Airlines is urged to cease outsourcing reservation call center operations to the Philippines and to return these operations to Hawaii; and
BE IT FURTHER RESOLVED that a certified copy of this Resolution be transmitted to the Chief Executive Officer of Hawaiian Airlines, Inc.
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OFFERED BY: |
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Outsourcing; Hawaiian Airlines
