Bill Text: MI HB4392 | 2009-2010 | 95th Legislature | Introduced
Bill Title: Public utilities; consumer services; contact to a senior citizen consumer regarding service restoration; require within 3 business days. Amends 1939 PA 3 (MCL 460.1 - 460.11) by adding sec. 9i.
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Introduced - Dead) 2009-04-02 - Referred To Committee On Energy Policy And Public Utilities [HB4392 Detail]
Download: Michigan-2009-HB4392-Introduced.html
HOUSE BILL No. 4392
February 19, 2009, Introduced by Rep. Roberts and referred to the Committee on Energy and Technology.
A bill to amend 1939 PA 3, entitled
"An act to provide for the regulation and control of public and
certain private utilities and other services affected with a public
interest within this state; to provide for alternative energy
suppliers; to provide for licensing; to include municipally owned
utilities and other providers of energy under certain provisions of
this act; to create a public service commission and to prescribe
and define its powers and duties; to abolish the Michigan public
utilities commission and to confer the powers and duties vested by
law on the public service commission; to provide for the
continuance, transfer, and completion of certain matters and
proceedings; to abolish automatic adjustment clauses; to prohibit
certain rate increases without notice and hearing; to qualify
residential energy conservation programs permitted under state law
for certain federal exemption; to create a fund; to provide for a
restructuring of the manner in which energy is provided in this
state; to encourage the utilization of resource recovery
facilities; to prohibit certain acts and practices of providers of
energy; to allow for the securitization of stranded costs; to
reduce rates; to provide for appeals; to provide appropriations; to
declare the effect and purpose of this act; to prescribe remedies
and penalties; and to repeal acts and parts of acts,"
(MCL 460.1 to 460.11) by adding section 9i.
THE PEOPLE OF THE STATE OF MICHIGAN ENACT:
Sec. 9i. (1) No later than 3 business days after shutting off
service to a senior citizen customer, an employee of a provider
shall contact that customer by telephone or in person, identify
himself or herself, and explain to the customer the actions that
customer must take to have their service restored.
(2) As used in this section:
(a) "Provider" means an electric utility, municipally owned
natural gas or electric utility, cooperative electric utility,
alternative electric supplier, or an investor-owned business
engaged in the sale and distribution of natural gas within this
state whose rates are regulated by the commission.
(b) "Senior citizen customer" means a customer of a provider
who is 65 years or older.
