Oregon House Bill 3255

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Spectrum: Partisan Bill (Democrat 1-0)
Status: Introduced on January 21 2025 - 25% progression
Action: 2025-02-27 - Public Hearing scheduled.
Pending: House Commerce and Consumer Protection Committee
Hearing: Feb 27 @ 1:00 pm in HR F
Text: Latest bill text (Introduced) [PDF]

Says that an online business must have a telephone number and electronic mail address to hear and respond to customer concerns. Lets the Secretary of State check to see if the business obeys the requirement and to fine a business that does not obey. Says that the business can be barred from this state if it fails to comply again and again. (Flesch Readability Score: 61.3). Prohibits an online business from operating in this state unless the online business maintains a permanent telephone number and electronic mail address that allows customers to contact the online business with concerns and receive a timely and substantive response. Permits the Secretary of State to test compliance with the Act and to impose civil penalties for a failure to comply or to administratively dissolve an online business or revoke the online business's authority to transact business in this state if the Secretary of State determines that the failure to comply is intentional, willful and repeated.

Relating to requirements for online businesses to provide contact methods to respond to customer concerns.

Rep. Paul Evans [D]

Date	Chamber	Action
2025-02-27	House	Public Hearing scheduled.
2025-01-24	House	Referred to Commerce and Consumer Protection with subsequent referral to Ways and Means.
2025-01-21	House	First reading. Referred to Speaker's desk.

Type	Source
Summary	https://olis.oregonlegislature.gov/liz/2025R1/Measures/Overview/HB3255
Text	https://olis.oregonlegislature.gov/liz/2025R1/Downloads/MeasureDocument/HB3255/Introduced
Supplement	https://olis.oregonlegislature.gov/liz/2025R1/Downloads/MeasureAnalysisDocument/85090