Bill Text: FL S1210 | 2014 | Regular Session | Comm Sub
Bill Title: Division of Insurance Agents and Agency Services
Spectrum: Bipartisan Bill
Status: (Introduced - Dead) 2014-04-23 - Laid on Table, companion bill(s) passed, see CS/CS/HB 633 (Ch. 2014-123), CS/CS/SB 708 (Ch. 2014-86) [S1210 Detail]
Download: Florida-2014-S1210-Comm_Sub.html
Florida Senate - 2014 CS for SB 1210 By the Committee on Banking and Insurance; and Senator Bean 597-02469-14 20141210c1 1 A bill to be entitled 2 An act relating to the Division of Insurance Agents 3 and Agency Services; amending s. 20.121, F.S.; 4 revising the name of the division; amending s. 5 624.310, F.S.; revising service delivery methods; 6 amending s. 624.318, F.S.; prohibiting the removal of 7 specified original documents under certain conditions; 8 amending s. 624.501, F.S.; revising original 9 appointment and renewal fees related to certain 10 insurance representatives; amending s. 626.015, F.S.; 11 defining the term “unaffiliated insurance agent”; 12 amending s. 626.0428, F.S.; requiring a branch place 13 of business to have an agent in charge; authorizing an 14 agent to be in charge of more than one branch office 15 under certain circumstances; providing requirements 16 relating to the designation of an agent in charge; 17 providing that the agent in charge is accountable for 18 wrongful acts, misconduct, and violations committed by 19 the licensee and any person under his or her 20 supervision; prohibiting an insurance agency from 21 conducting insurance business at a location without a 22 designated agent in charge; providing for expiration 23 of an agency license under specified circumstances; 24 amending s. 626.112, F.S.; prohibiting new limited 25 customer representative licenses from being issued 26 after a specified date; providing licensure exemptions 27 that allow specified individuals or entities to 28 conduct insurance business at specified locations 29 under certain circumstances; revising licensure 30 requirements and penalties with respect to registered 31 insurance agencies; providing that the registration of 32 an approved registered insurance agency automatically 33 converts to an insurance agency license on a specified 34 date; amending s. 626.171, F.S.; providing an 35 exemption from certain licensure application fees; 36 amending s. 626.172, F.S.; revising requirements 37 relating to applications for insurance agency 38 licenses; amending s. 626.207, F.S.; conforming a 39 cross-reference; amending s. 626.241, F.S.; revising 40 the scope of the examination for a limited agent 41 license; amending s. 626.261, F.S.; deleting a 42 provision requiring certain costs to be paid by 43 applicants who request licensure examinations in 44 Spanish; amending s. 626.311, F.S.; limiting the types 45 of business that may be transacted by certain agents; 46 amending s. 626.321, F.S.; providing that a license 47 issued to a business renting or leasing motor vehicles 48 applies to employees and authorized representatives; 49 amending s. 626.382, F.S.; providing that an insurance 50 agency license continues in force until canceled, 51 suspended, revoked, terminated, or expired; amending 52 s. 626.601, F.S.; revising terminology relating to 53 investigations conducted by the Department of 54 Financial Services and the Office of Insurance 55 Regulation with respect to individuals and entities 56 involved in the insurance industry; amending s. 57 626.611, F.S.; requiring the department to suspend 58 certain licenses and appointments; amending s. 59 626.641, F.S.; conforming a cross-reference; amending 60 s. 626.733, F.S.; revising applicability of certain 61 appointment provisions; amending s. 626.7355, F.S.; 62 revising qualifications for a temporary customer 63 representative’s license; repealing s. 626.747, F.S., 64 relating to branch agencies, agents in charge, and the 65 payment of additional county tax under certain 66 circumstances on a specified date; amending s. 67 626.7845, F.S.; revising a prohibition against 68 unlicensed transaction of life insurance; amending ss. 69 626.8411, 626.861, and 626.862, F.S.; conforming 70 cross-references; amending s. 626.9272, F.S.; revising 71 requirements for the licensure of nonresident surplus 72 lines agents; creating s. 627.4553, F.S.; requiring an 73 insurance agent who recommends the surrender of 74 certain annuity or life insurance to provide certain 75 information to the department; amending s. 627.7015, 76 F.S.; revising the rulemaking authority of the 77 department with respect to qualifications and 78 specified types of penalties covered under the 79 property insurance mediation program; amending s. 80 627.706, F.S.; revising the definition of the term 81 “neutral evaluator”; amending s. 627.7074, F.S.; 82 providing grounds for the department to deny an 83 application, or suspend or revoke approval of 84 certification, of a neutral evaluator; requiring the 85 department to adopt rules; amending s. 627.745, F.S.; 86 revising qualifications for approval as a mediator by 87 the department; providing grounds for the department 88 to deny an application, or suspend or revoke approval, 89 of a mediator; requiring the department to adopt 90 rules; amending s. 627.952, F.S.; providing that 91 certain persons who are not residents of this state 92 must be licensed and appointed as nonresident surplus 93 lines agents in this state in order to engage in 94 specified activities with respect to servicing 95 insurance contracts, certificates, or agreements for 96 purchasing or risk retention groups; deleting a 97 fidelity bond requirement applicable to certain 98 nonresident agents who are licensed as surplus lines 99 agents in another state; amending s. 648.43, F.S.; 100 revising requirements for the submission of a power of 101 attorney; amending s. 648.49, F.S.; revising 102 provisions relating to the duration of suspension or 103 revocation of a license; amending ss. 943.0585 and 104 943.059, F.S.; prohibiting a person seeking a license 105 from the Division of Insurance Agent and Agency 106 Services who is the subject of an expunged or sealed 107 criminal history record from denying or failing to 108 acknowledge arrests covered by the record; providing 109 effective dates. 110 111 Be It Enacted by the Legislature of the State of Florida: 112 113 Section 1. Paragraph (g) of subsection (2) of section 114 20.121, Florida Statutes, is amended to read: 115 20.121 Department of Financial Services.—There is created a 116 Department of Financial Services. 117 (2) DIVISIONS.—The Department of Financial Services shall 118 consist of the following divisions: 119 (g) The Division of Insurance AgentAgentsand Agency 120 Services. 121 Section 2. Subsection (6) of section 624.310, Florida 122 Statutes, is amended to read: 123 624.310 Enforcement; cease and desist orders; removal of 124 certain persons; fines.— 125 (6) ADMINISTRATIVE PROCEDURES.—All administrative 126 proceedings under subsections (3), (4), and (5) shall be 127 conducted in accordance with chapter 120. Any service required 128 or authorized to be made by the department or office under this 129 code shall be made: 130 (a) By certified mail, return receipt requested, delivered 131 to the addressee only; 132 (b) By e-mail, delivery receipt required, sent to the most 133 recent e-mail address provided to the department by the 134 applicant or licensee in accordance with s. 626.171, s. 626.551, 135 s. 648.34, or s. 648.421, if service by mail cannot be obtained 136 at the last address provided to the department by the recipient; 137 (c) By personal delivery, including hand delivery by 138 department investigators; 139 (d) By publication in accordance with s. 120.60; or 140 (e) In accordance with chapter 48. 141 142 The service provided for in this subsectionhereinshall be 143 effective from the date of delivery. 144 Section 3. Subsection (5) of section 624.318, Florida 145 Statutes, is amended to read: 146 624.318 Conduct of examination or investigation; access to 147 records; correction of accounts; appraisals.— 148 (5)NeitherThe department, the office, or annor any149 examiner may notshallremove an originalanyrecord, account, 150 document, file, or other property of the person being examined 151 from the offices of such person except with the person’s written 152 consentof such persongiven in advance of such removal or 153 pursuant to a courtanorderof court duly obtained. 154 Section 4. Paragraphs (a) and (c) of subsection (6) and 155 subsections (7) and (8) of section 624.501, Florida Statutes, 156 are amended to read: 157 624.501 Filing, license, appointment, and miscellaneous 158 fees.—The department, commission, or office, as appropriate, 159 shall collect in advance, and persons so served shall pay to it 160 in advance, fees, licenses, and miscellaneous charges as 161 follows: 162 (6) Insurance representatives, property, marine, casualty, 163 and surety insurance. 164 (a) Agent’s original appointment and biennial renewal or 165 continuation thereof, each insurer or unaffiliated agent making 166 an appointment: 167 Appointment fee....................................$42.00 168 State tax...........................................12.00 169 County tax...........................................6.00 170 Total.....................................................$60.00 171 (c) Nonresident agent’s original appointment and biennial 172 renewal or continuation thereof, appointment fee, each insurer 173 or unaffiliated agent making an appointment...............$60.00 174 (7) Life insurance agents. 175 (a) Agent’s original appointment and biennial renewal or 176 continuation thereof, each insurer or unaffiliated agent making 177 an appointment: 178 Appointment fee....................................$42.00 179 State tax...........................................12.00 180 County tax...........................................6.00 181 Total.....................................................$60.00 182 (b) Nonresident agent’s original appointment and biennial 183 renewal or continuation thereof, appointment fee, each insurer 184 or unaffiliated agent making an appointment $60.00 185 (8) Health insurance agents. 186 (a) Agent’s original appointment and biennial renewal or 187 continuation thereof, each insurer or unaffiliated agent making 188 an appointment: 189 Appointment fee....................................$42.00 190 State tax...........................................12.00 191 County tax...........................................6.00 192 Total.....................................................$60.00 193 (b) Nonresident agent’s original appointment and biennial 194 renewal or continuation thereof, appointment fee, each insurer 195 or unaffiliated agent making an appointment $60.00 196 Section 5. Present subsection (18) of section 626.015, 197 Florida Statutes, is renumbered as subsection (19), and a new 198 subsection (18) is added to that section, to read: 199 626.015 Definitions.—As used in this part: 200 (18) “Unaffiliated insurance agent” means a licensed 201 insurance agent, except a limited lines agent, who is self 202 appointed and who practices as an independent consultant in the 203 business of analyzing or abstracting insurance policies, 204 providing insurance advice or counseling, or making specific 205 recommendations or comparisons of insurance products for a fee 206 established in advance by written contract signed by the 207 parties. An unaffiliated insurance agent may not be affiliated 208 with an insurer, insurer-appointed insurance agent, or insurance 209 agency contracted with or employing insurer-appointed insurance 210 agents. 211 Section 6. Effective January 1, 2015, section 626.0428, 212 Florida Statutes, is amended to read: 213 626.0428 Agency personnel powers, duties, and limitations.— 214 (1) An employee ofindividual employed byan agent or 215 agency on salary who devotes full time to clerical work, with 216 incidental taking of insurance applications or quoting or 217 receiving premiums on incoming inquiries in the office of the 218 agent or agency, is notdeemed to bean agent or customer 219 representative if his or her compensation does not include in 220 whole or in part any commissions on such business and is not 221 related to the production of applications, insurance, or 222 premiums. 223 (2) An employee, or an authorized representative located at 224 a designated branch of an agent or agency may not bind insurance 225 coverage unless licensed and appointed as an agent or customer 226 representative. 227 (3) An employee or an authorized representative located at 228 a designated branch of an agent or agency may not initiate 229 contact with any person for the purpose of soliciting insurance 230 unless licensed and appointed as an agent or customer 231 representative. As to title insurance, an employee of an agent 232 or agency may not initiate contact with ananyindividual 233 proposed to be insured for the purpose of soliciting title 234 insurance unless licensed as a title insurance agent or exempt 235 from such licensure pursuant to s. 626.8417(4). 236 (4)(a) Each place of business established by an agent or 237 agency, firm, corporation, or association must be in the active 238 full-time charge of a licensed and appointed agent holding the 239 required agent licenses to transact the lines of insurance being 240 handled at the location. 241 (b) However, the licensed agent in charge of an insurance 242 agency may also be the agent in charge of additional branch 243 office locations of the agency if insurance activities requiring 244 licensure as an insurance agent do not occur at a location when 245 an agent is not physically present and unlicensed employees at 246 the location do not engage in insurance activities requiring 247 licensure as an insurance agent or customer representative. 248 (c) An insurance agency and each branch place of business 249 of an insurance agency shall designate an agent in charge and 250 file the name and license number of the agent in charge and the 251 physical address of the insurance agency location with the 252 department at the department’s designated website. The 253 designation of the agent in charge may be changed at the option 254 of the agency. A change of the designated agent in charge is 255 effective upon notification to the department, which shall be 256 provided within 30 days after such change. 257 (d) For the purposes of this subsection, an “agent in 258 charge” is the licensed and appointed agent who is responsible 259 for the supervision of all individuals within an insurance 260 agency location, regardless of whether the agent in charge 261 handles a specific transaction or deals with the general public 262 in the solicitation or negotiation of insurance contracts or the 263 collection or accounting of moneys. 264 (e) An agent in charge of an insurance agency is 265 accountable for wrongful acts, misconduct, or violations of this 266 code committed by the licensee or agent or by any person under 267 his or her supervision while acting on behalf of the agency. 268 This section does not render an agent in charge criminally 269 liable for an act unless the agent in charge personally 270 committed the act or knew or should have known of the act and of 271 the facts constituting a violation of this chapter. 272 (f) An insurance agency location may not conduct the 273 business of insurance unless an agent in charge is designated 274 by, and providing services to, the agency at all times. If the 275 agent in charge designated with the department ends his or her 276 affiliation with the agency and the agency fails to designate 277 another agent in charge within the 30 days provided for in 278 paragraph (c) and such failure continues for 90 days, the agency 279 license shall automatically expire on the 91st day after the 280 date the designated agent in charge ended his or her affiliation 281 with the agency. 282 Section 7. Paragraph (b) of subsection (1) of section 283 626.112, Florida Statutes, is amended to read: 284 626.112 License and appointment required; agents, customer 285 representatives, adjusters, insurance agencies, service 286 representatives, managing general agents.— 287 (1) 288 (b) Except as provided in subsection (6) or in applicable 289 department rules, and in addition to other conduct described in 290 this chapter with respect to particular types of agents, a 291 license as an insurance agent, service representative, customer 292 representative, or limited customer representative is required 293 in order to engage in the solicitation of insurance. Effective 294 October 1, 2014, new limited customer representative licenses 295 may not be issued. For purposes of this requirement, as 296 applicable toany ofthe license types described in this 297 section, the solicitation of insurance is the attempt to 298 persuade any person to purchase an insurance product by: 299 1. Describing the benefits or terms of insurance coverage, 300 including premiums or rates of return; 301 2. Distributing an invitation to contract to prospective 302 purchasers; 303 3. Making general or specific recommendations as to 304 insurance products; 305 4. Completing orders or applications for insurance 306 products; 307 5. Comparing insurance products, advising as to insurance 308 matters, or interpreting policies or coverages; or 309 6. Offering or attempting to negotiate on behalf of another 310 person a viatical settlement contract as defined in s. 626.9911. 311 312 However, an employee leasing company licensed underpursuant to313 chapter 468 which is seeking to enter into a contract with an 314 employer that identifies products and services offered to 315 employees may deliver proposals for the purchase of employee 316 leasing services to prospective clients of the employee leasing 317 company setting forth the terms and conditions of doing 318 business; classify employees as permitted by s. 468.529; collect 319 information from prospective clients and other sources as 320 necessary to perform due diligence on the prospective client and 321 to prepare a proposal for services; provide and receive 322 enrollment forms, plans, and other documents; and discuss or 323 explain in general terms the conditions, limitations, options, 324 or exclusions of insurance benefit plans available to the client 325 or employees of the employee leasing company were the client to 326 contract with the employee leasing company. Any advertising 327 materials or other documents describing specific insurance 328 coverages must identify and be from a licensed insurer or its 329 licensed agent or a licensed and appointed agent employed by the 330 employee leasing company. The employee leasing company may not 331 advise or inform the prospective business client or individual 332 employees of specific coverage provisions, exclusions, or 333 limitations of particular plans. As to clients for which the 334 employee leasing company is providing services pursuant to s. 335 468.525(4), the employee leasing company may engage in 336 activities permitted by ss. 626.7315, 626.7845, and 626.8305, 337 subject to the restrictions specified in those sections. If a 338 prospective client requests more specific information concerning 339 the insurance provided by the employee leasing company, the 340 employee leasing company must refer the prospective business 341 client to the insurer or its licensed agent or to a licensed and 342 appointed agent employed by the employee leasing company. 343 Section 8. Effective January 1, 2015, subsection (7) of 344 section 626.112, Florida Statutes, is amended to read: 345 626.112 License and appointment required; agents, customer 346 representatives, adjusters, insurance agencies, service 347 representatives, managing general agents.— 348 (7)(a)AnEffective October 1, 2006, noindividual, firm, 349 partnership, corporation, association, oranyother entity may 350 notshallact in its own name or under a trade name, directly or 351 indirectly, as an insurance agency,unless it complies with s. 352 626.172 with respect to possessing an insurance agency license 353 for each place of business at which it engages in anany354 activity thatwhichmay be performed only by a licensed 355 insurance agent. However, an insurance agency that is owned and 356 operated by a single licensed agent conducting business in his 357 or her individual name and not employing or otherwise using the 358 services of or appointing other licensees is exempt from the 359 agency licensing requirements of this subsection. 360 (a) A branch location of a business which is established by 361 a licensed insurance agency is considered a branch agency and is 362 not required to be licensed if it transacts business under the 363 same name and federal tax identification number as the licensed 364 agency and has designated with the department a licensed agent 365 in charge of the branch location as required by s. 626.0428 and 366 the address and telephone number of the branch location have 367 been submitted to the department for inclusion in the licensing 368 record of the licensed agency within 30 days after insurance 369 transactions begin at the branch locationEach agency engaged in370business in this state before January 1, 2003, which is wholly371owned by insurance agents currently licensed and appointed under372this chapter, each incorporated agency whose voting shares are373traded on a securities exchange, each agency designated and374subject to supervision and inspection as a branch office under375the rules of the National Association of Securities Dealers, and376each agency whose primary function is offering insurance as a377service or member benefit to members of a nonprofit corporation378may file an application for registration in lieu of licensure in379accordance with s. 626.172(3). Each agency engaged in business380before October 1, 2006, shall file an application for licensure381or registration on or before October 1, 2006. 382 (b)1.If an agency is required to be licensed but fails to 383 file an application for licensure in accordance with this 384 section, the department shall imposeon the agencyan 385 administrative penaltyin an amountof up to $10,000. 3862. If an agency is eligible for registration but fails to387file an application for registration or an application for388licensure in accordance with this section, the department shall389impose on the agency an administrative penalty in an amount of390up to $5,000.391 (c)(b)Effective October 1, 2015, the department must 392 convert the registration of an approvedaregistered insurance 393 agency toshall, as a condition precedent to continuing394business, obtainan insurance agency licenseif the department395finds that, with respect to any majority owner, partner,396manager, director, officer, or other person who manages or397controls the agency, any person has:3981. Been found guilty of, or has pleaded guilty or nolo399contendere to, a felony in this state or any other state400relating to the business of insurance or to an insurance agency,401without regard to whether a judgment of conviction has been402entered by the court having jurisdiction of the cases. 4032. Employed any individual in a managerial capacity or in a404capacity dealing with the public who is under an order of405revocation or suspension issued by the department. An insurance406agency may request, on forms prescribed by the department,407verification of any person’s license status. If a request is408mailed within 5 working days after an employee is hired, and the409employee’s license is currently suspended or revoked, the agency410shall not be required to obtain a license, if the unlicensed411person’s employment is immediately terminated.4123. Operated the agency or permitted the agency to be413operated in violation of s. 626.747.4144. With such frequency as to have made the operation of the415agency hazardous to the insurance-buying public or other416persons:417a. Solicited or handled controlled business. This418subparagraph shall not prohibit the licensing of any lending or419financing institution or creditor, with respect to insurance420only, under credit life or disability insurance policies of421borrowers from the institutions, which policies are subject to422part IX of chapter 627.423b. Misappropriated, converted, or unlawfully withheld424moneys belonging to insurers, insureds, beneficiaries, or others425and received in the conduct of business under the license.426c. Unlawfully rebated, attempted to unlawfully rebate, or427unlawfully divided or offered to divide commissions with428another.429d. Misrepresented any insurance policy or annuity contract,430or used deception with regard to any policy or contract, done431either in person or by any form of dissemination of information432or advertising.433e. Violated any provision of this code or any other law434applicable to the business of insurance in the course of dealing435under the license.436f. Violated any lawful order or rule of the department.437g. Failed or refused, upon demand, to pay over to any438insurer he or she represents or has represented any money coming439into his or her hands belonging to the insurer.440h. Violated the provision against twisting as defined in s.441626.9541(1)(l).442i. In the conduct of business, engaged in unfair methods of443competition or in unfair or deceptive acts or practices, as444prohibited under part IX of this chapter.445j. Willfully overinsured any property insurance risk.446k. Engaged in fraudulent or dishonest practices in the447conduct of business arising out of activities related to448insurance or the insurance agency.449l. Demonstrated lack of fitness or trustworthiness to450engage in the business of insurance arising out of activities451related to insurance or the insurance agency.452m. Authorized or knowingly allowed individuals to transact453insurance who were not then licensed as required by this code.4545. Knowingly employed any person who within the preceding 3455years has had his or her relationship with an agency terminated456in accordance with paragraph (d).4576. Willfully circumvented the requirements or prohibitions458of this code.459 Section 9. Present subsection (6) of section 626.171, 460 Florida Statutes, is renumbered as subsection (7), and a new 461 subsection (6) is added to that section, to read: 462 626.171 Application for license as an agent, customer 463 representative, adjuster, service representative, managing 464 general agent, or reinsurance intermediary.— 465 (6) Members of the United States Armed Forces and their 466 spouses, and veterans of the United States Armed Forces who have 467 retired within 24 months before application for licensure, are 468 exempt from the application filing fee prescribed in s. 624.501. 469 Qualified individuals must provide a copy of a military 470 identification card, military dependent identification card, 471 military service record, military personnel file, veteran 472 record, discharge paper, or separation document, or separation 473 document that indicates such members of the United States Armed 474 Forces are currently in good standing or were honorably 475 discharged. 476 Section 10. Subsections (2), (3), and (4) of section 477 626.172, Florida Statutes, are amended to read: 478 626.172 Application for insurance agency license.— 479 (2) An application for an insurance agency license must be 480 signed by an individual specified in paragraph (a)shall be481signed by the owner or owners of the agency. An insurance agency 482 may permit a third party to complete, submit, and sign an 483 application on the insurance agency’s behalf; however, the 484 insurance agency is responsible for ensuring that the 485 information on the application is true and correct and is 486 accountable for any misstatements or misrepresentations.If the487agency is incorporated, the application shall be signed by the488president and secretary of the corporation.The application must 489for an insurance agency license shallinclude: 490 (a) The name of eachmajorityowner, partner, officer,and491 director, president, senior vice president, secretary, 492 treasurer, and limited liability company member who directs or 493 participates in the management or control of the insurance 494 agency, whether through ownership of voting securities, by 495 contract, by ownership of an agency bank account, or otherwise. 496 (b) The residence address of each person required to be 497 listed in the application under paragraph (a). 498 (c) The name, principal business street address, and valid 499 e-mail address of the insurance agency and the name, address, 500 and e-mail address of the agency’s registered agent or person or 501 company authorized to accept service on behalf of the agencyand502its principal business address. 503 (d) The physical addresslocationof each branch agency, 504 including its name, e-mail address, and telephone number, and 505 the date that the branch location began transacting insurance 506office and the name under which each agency office conducts or507will conduct business. 508 (e) The name of theeachagentto bein full-time charge of 509 theanagency office, including branch locations, and his or her 510 corresponding locationspecification of which office. 511 (f) The fingerprints of each of the following: 512 1. A sole proprietor; 513 2. Each individual specified in paragraph (a)partner; and 5143. Each owner of an unincorporated agency;515 3.4.Each individualownerwho directs or participates in 516 the management or control of an incorporated agency whose shares 517 are not traded on a securities exchange; 5185. The president, senior vice presidents, treasurer,519secretary, and directors of the agency; and5206. Any other person who directs or participates in the521management or control of the agency, whether through the522ownership of voting securities, by contract, or otherwise.523 524 Fingerprints must be taken by a law enforcement agency or other 525 entity approved by the department and must be accompanied by the 526 fingerprint processing fee specified in s. 624.501. Fingerprints 527 mustshallbe processed in accordance with s. 624.34. However, 528 fingerprints need not be filed for ananyindividual who is 529 currently licensed and appointed under this chapter. This 530 paragraph does not apply to corporations whose voting shares are 531 traded on a securities exchange. 532 (g) Such additional information as the department requires 533 by rule to ascertain the trustworthiness and competence of 534 persons required to be listed on the application and to 535 ascertain that such persons meet the requirements of this code. 536 However, the department may not require that credit or character 537 reports be submitted for persons required to be listed on the 538 application. 539 (3)(h)Beginning October 1, 2005,The department mustshall540 accept the uniform application for nonresident agency licensure. 541 The department may adopt by rule revised versions of the uniform 542 application. 543(3) The department shall issue a registration as an544insurance agency to any agency that files a written application545with the department and qualifies for registration. The546application for registration shall require the agency to provide547the same information required for an agency licensed under548subsection (2), the agent identification number for each owner549who is a licensed agent, proof that the agency qualifies for550registration as provided in s. 626.112(7), and any other551additional information that the department determines is552necessary in order to demonstrate that the agency qualifies for553registration. The application must be signed by the owner or554owners of the agency. If the agency is incorporated, the555application must be signed by the president and the secretary of556the corporation. An agent who owns the agency need not file557fingerprints with the department if the agent obtained a license558under this chapter and the license is currently valid.559(a) If an application for registration is denied, the560agency must file an application for licensure no later than 30561days after the date of the denial of registration.562(b) A registered insurance agency must file an application563for licensure no later than 30 days after the date that any564person who is not a licensed and appointed agent in this state565acquires any ownership interest in the agency. If an agency566fails to file an application for licensure in compliance with567this paragraph, the department shall impose an administrative568penalty in an amount of up to $5,000 on the agency.569(c) Sections 626.6115 and 626.6215 do not apply to agencies570registered under this subsection.571 (4) The department mustshallissue a licenseor572registrationto each agency upon approval of the application, 573 and each agency location mustshalldisplay the licenseor574registrationprominently in a manner that makes it clearly 575 visible to any customer or potential customer who enters the 576 agency location. 577 Section 11. Subsection (7) of section 626.207, Florida 578 Statutes, is amended to read: 579 626.207 Disqualification of applicants and licensees; 580 penalties against licensees; rulemaking authority.— 581 (7) After the disqualifying period has been met, the burden 582 is on the applicant to demonstrate that the applicant has been 583 rehabilitated, does not pose a risk to the insurance-buying 584 public, is fit and trustworthy to engage in the business of 585 insurance pursuant to s. 626.611(1)(g)s.626.611(7), and is 586 otherwise qualified for licensure. 587 Section 12. Subsection (5) of section 626.241, Florida 588 Statutes, is amended to read: 589 626.241 Scope of examination.— 590 (5) Examinations given applicants for a limited agent 591 licenseas agent or as customer representativeshall be limited 592 in scope to the kind of business to be transacted under such 593 license. 594 Section 13. Subsection (5) of section 626.261, Florida 595 Statutes, is amended to read: 596 626.261 Conduct of examination.— 597 (5) The department may provide licensure examinations in 598 Spanish.Applicants requesting examination or reexamination in599Spanish must bear the full cost of the department’s development,600preparation, administration, grading, and evaluation of the601Spanish-language examination.When determining whether it is in 602 the public interest to allow the examination to be translated 603 into and administered in Spanish, the department shall consider 604 the percentage of the population who speak Spanish. 605 Section 14. Present subsection (6) of section 626.311, 606 Florida Statutes, is renumbered as subsection (7), and a new 607 subsection (6) is added to that section, to read: 608 626.311 Scope of license.— 609 (6) An agent who appoints his or her license as an 610 unaffiliated insurance agent may not hold an appointment from an 611 insurer for any license he or she holds; transact, solicit, or 612 service an insurance contract on behalf of an insurer; interfere 613 with commissions received or to be received by an insurer 614 appointed insurance agent or an insurance agency contracted with 615 or employing insurer-appointed insurance agents; or receive 616 compensation or any other thing of value from an insurer, an 617 insurer-appointed insurance agent, or an insurance agency 618 contracted with or employing insurer-appointed insurance agents 619 for any transaction or referral occurring after the date of 620 appointment as an unaffiliated insurance agent. An unaffiliated 621 insurance agent may continue to receive commissions on sales 622 that occurred before the date of appointment as an unaffiliated 623 insurance agent if the receipt of such commissions is disclosed 624 when making recommendations or evaluating products for a client 625 that involve products of the entity from which the commissions 626 are received. 627 Section 15. Paragraph (d) of subsection (1) of section 628 626.321, Florida Statutes, is amended to read: 629 626.321 Limited licenses.— 630 (1) The department shall issue to a qualified applicant a 631 license as agent authorized to transact a limited class of 632 business in any of the following categories of limited lines 633 insurance: 634 (d) Motor vehicle rental insurance.— 635 1. License covering only insurance of the risks set forth 636 in this paragraph when offered, sold, or solicited with and 637 incidental to the rental or lease of a motor vehicle and which 638 applies only to the motor vehicle that is the subject of the 639 lease or rental agreement and the occupants of the motor 640 vehicle: 641 a. Excess motor vehicle liability insurance providing 642 coverage in excess of the standard liability limits provided by 643 the lessor in the lessor’s lease to a person renting or leasing 644 a motor vehicle from the licensee’s employer for liability 645 arising in connection with the negligent operation of the leased 646 or rented motor vehicle. 647 b. Insurance covering the liability of the lessee to the 648 lessor for damage to the leased or rented motor vehicle. 649 c. Insurance covering the loss of or damage to baggage, 650 personal effects, or travel documents of a person renting or 651 leasing a motor vehicle. 652 d. Insurance covering accidental personal injury or death 653 of the lessee and any passenger who is riding or driving with 654 the covered lessee in the leased or rented motor vehicle. 655 2. Insurance under a motor vehicle rental insurance license 656 may be issued only if the lease or rental agreement is for no 657 more than 60 days, the lessee is not provided coverage for more 658 than 60 consecutive days per lease period, and the lessee is 659 given written notice that his or her personal insurance policy 660 providing coverage on an owned motor vehicle may provide 661 coverage of such risks and that the purchase of the insurance is 662 not required in connection with the lease or rental of a motor 663 vehicle. If the lease is extended beyond 60 days, the coverage 664 may be extended one time only for up to 60a period not to665exceed anadditional60days. Insurance may be provided to the 666 lessee as an additional insured on a policy issued to the 667 licensee’s employer. 668 3. The license may be issued only to the full-time salaried 669 employee of a licensed general lines agent or to a business 670 entity that offers motor vehicles for rent or lease if insurance 671 sales activities authorized by the license are in connection 672 with and incidental to the rental or lease of a motor vehicle. 673 a. A license issued to a business entity that offers motor 674 vehicles for rent or lease encompasses each office, branch 675 office, employee, and authorized representative located at a 676 designated branch or place of business making use of the 677 entity’s business name in order to offer, solicit, and sell 678 insurance pursuant to this paragraph. 679 b. The application for licensure must list the name, 680 address, and phone number for each office, branch office, or 681 place of business that is to be covered by the license. The 682 licensee shall notify the department of the name, address, and 683 phone number of any new location that is to be covered by the 684 license before the new office, branch office, or place of 685 business engages in the sale of insurance pursuant to this 686 paragraph. The licensee must notify the department within 30 687 days after closing or terminating an office, branch office, or 688 place of business. Upon receipt of the notice, the department 689 shall delete the office, branch office, or place of business 690 from the license. 691 c. A licensed and appointed entity is directly responsible 692 and accountable for all acts of the licensee’s employees. 693 Section 16. Effective January 1, 2015, section 626.382, 694 Florida Statutes, is amended to read: 695 626.382 Continuation, expiration of license; insurance 696 agencies.—The license of ananyinsurance agencyshall be issued697for a period of 3 years andshall continue in force until 698 canceled, suspended, or revoked,or until it is otherwise 699 terminated or expires by operation of law.A license may be700renewed by submitting a renewal request to the department on a701form adopted by department rule.702 Section 17. Section 626.601, Florida Statutes, is amended 703 to read: 704 626.601 Improper conduct; investigationinquiry; 705 fingerprinting.— 706 (1) The department or office may, upon its own motion or 707 upon a written complaint signed by ananyinterested person and 708 filed with the department or office, inquire into theany709 alleged improper conduct of any licensed, approved, or certified 710 licensee, insurance agency, agent, adjuster, service 711 representative, managing general agent, customer representative, 712 title insurance agent, title insurance agency, mediator, neutral 713 evaluator, navigator, continuing education course provider, 714 instructor, school official, or monitor group under this code. 715 The department or office may thereafter initiate an 716 investigation of any such individual or entitylicenseeif it 717 has reasonable cause to believe that the individual or entity 718licenseehas violated any provision of the insurance code. 719 During the course of its investigation, the department or office 720 shall contact the individual or entitylicenseebeing 721 investigated unless it determines that contacting such 722 individual or entitypersoncould jeopardize the successful 723 completion of the investigation or cause injury to the public. 724 (2) In the investigation by the department or office of any 725thealleged misconduct, an individual or entitythe licensee726 shall, ifwheneverso required by the department or office, 727 cause the individual’s or entity’shis or herbooks and records 728 to be open for inspection for the purpose of such investigation 729inquiries. 730 (3)TheComplaints against an individual or entityany731licenseemay be informally alleged and are not required to 732 includeneed not be in any suchlanguageas isnecessary to 733 charge a crime on an indictment or information. 734 (4) The expense foranyhearings or investigations 735 conducted under this sectionlaw, as well as the fees and 736 mileage of witnesses, may be paid out of the appropriate fund. 737 (5) Ifthe department or office, after investigation, the 738 department or office has reason to believe that an individuala739licenseemay have been found guilty of or pleaded guilty or nolo 740 contendere to a felony or a crime related to the business of 741 insurance in this or any other state or jurisdiction, the 742 department or office may require the individuallicenseeto file 743 with the department or office a complete set of his or her 744 fingerprints,which shall beaccompanied by the fingerprint 745 processing fee set forth in s. 624.501. The fingerprints shall 746 be taken by an authorized law enforcement agency or other 747 department-approved entity. 748 (6) The complaint and any information obtained pursuant to 749 the investigation by the department or office are confidential 750 and are exempt fromthe provisions ofs. 119.07,unless the 751 department or office files a formal administrative complaint, 752 emergency order, or consent order against the individual or 753 entitylicensee.Nothing inThis subsection does notshall be754construed toprevent the department or office from disclosing 755 the complaint or such information as it deems necessary to 756 conduct the investigation, to update the complainant as to the 757 status and outcome of the complaint, or to share such 758 information with any law enforcement agency or other regulatory 759 body. 760 Section 18. Section 626.611, Florida Statutes, is amended 761 to read: 762 626.611 Grounds for compulsory refusal, suspension, or 763 revocation of agent’s, title agency’s, adjuster’s, customer 764 representative’s, service representative’s, or managing general 765 agent’s license or appointment.— 766 (1) The department shall deny an application for, suspend, 767 revoke, or refuse to renew or continue the license or 768 appointment of ananyapplicant, agent, title agency, adjuster, 769 customer representative, service representative, or managing 770 general agent, and it shall suspend or revoke the eligibility to 771 hold a license or appointment of any such person, if it finds 772 that as to the applicant, licensee, or appointee any one or more 773 of the following applicable grounds exist: 774 (a)(1)Lack of one or more of the qualifications for the 775 license or appointment as specified in this code. 776 (b)(2)Material misstatement, misrepresentation, or fraud 777 in obtaining the license or appointment or in attempting to 778 obtain the license or appointment. 779 (c)(3)Failure to pass to the satisfaction of the 780 department any examination required under this code. 781 (d)(4)If the license or appointment is willfully used, or 782 to be used, to circumvent any of the requirements or 783 prohibitions of this code. 784 (e)(5)Willful misrepresentation of any insurance policy or 785 annuity contract or willful deception with regard to any such 786 policy or contract, done either in person or by any form of 787 dissemination of information or advertising. 788 (f)(6)If, as an adjuster, or as an agent licensed and 789 appointed to adjust claims under this code, he or she has 790 materially misrepresented to an insured or other interested 791 party the terms and coverage of an insurance contract with 792 intent and for the purpose of effecting settlement of claim for 793 loss or damage or benefit under such contract on less favorable 794 terms than those provided in and contemplated by the contract. 795 (g)(7)Demonstrated lack of fitness or trustworthiness to 796 engage in the business of insurance. 797 (h)(8)Demonstrated lack of reasonably adequate knowledge 798 and technical competence to engage in the transactions 799 authorized by the license or appointment. 800 (i)(9)Fraudulent or dishonest practices in the conduct of 801 business under the license or appointment. 802 (j)(10)Misappropriation, conversion, or unlawful 803 withholding of moneys belonging to insurers or insureds or 804 beneficiaries or to others and received in conduct of business 805 under the license or appointment. 806 (k)(11)Unlawfully rebating, attempting to unlawfully 807 rebate, or unlawfully dividing or offering to divide his or her 808 commission with another. 809 (l)(12)Having obtained or attempted to obtain, or having 810 used or using, a license or appointment as agent or customer 811 representative for the purpose of soliciting or handling 812 “controlled business” as defined in s. 626.730 with respect to 813 general lines agents, s. 626.784 with respect to life agents, 814 and s. 626.830 with respect to health agents. 815 (m)(13)Willful failure to comply with, or willful 816 violation of, any proper order or rule of the department or 817 willful violation of any provision of this code. 818 (n)(14)Having been found guilty of or having pleaded 819 guilty or nolo contendere to a felony or a crime punishable by 820 imprisonment of 1 year or more under the law of the United 821 States of America or of any state thereof or under the law of 822 any other country which involves moral turpitude, without regard 823 to whether a judgment of conviction has been entered by the 824 court having jurisdiction of such cases. 825 (o)(15)Fraudulent or dishonest practice in submitting or 826 aiding or abetting any person in the submission of an 827 application for workers’ compensation coverage under chapter 440 828 containing false or misleading information as to employee 829 payroll or classification for the purpose of avoiding or 830 reducing the amount of premium due for such coverage. 831 (p)(16)Sale of an unregistered security that was required 832 to be registered, pursuant to chapter 517. 833 (q)(17)In transactions related to viatical settlement 834 contracts as defined in s. 626.9911: 835 1.(a)Commission of a fraudulent or dishonest act. 836 2.(b)No longer meeting the requirements for initial 837 licensure. 838 3.(c)Having received a fee, commission, or other valuable 839 consideration for his or her services with respect to viatical 840 settlements that involved unlicensed viatical settlement 841 providers or persons who offered or attempted to negotiate on 842 behalf of another person a viatical settlement contract as 843 defined in s. 626.9911 and who were not licensed life agents. 844 4.(d)Dealing in bad faith with viators. 845 (2) Upon receipt of an information or indictment, the 846 department shall immediately temporarily suspend a license or 847 appointment issued under this chapter if the licensee is charged 848 with a felony enumerated in s. 626.207(3). The suspension shall 849 continue if the licensee is found guilty of, or pleads guilty or 850 nolo contendere to, the crime, regardless of whether a judgment 851 or conviction is entered, during a pending appeal. A person may 852 not transact insurance business after suspension of his or her 853 license or appointment. 854 Section 19. Subsection (2) of section 626.641, Florida 855 Statutes, is amended to read: 856 626.641 Duration of suspension or revocation.— 857 (2) No person or appointee under any license or appointment 858 revoked by the department, nor any person whose eligibility to 859 hold same has been revoked by the department, shall have the 860 right to apply for another license or appointment under this 861 code within 2 years afterfromthe effective date of such 862 revocation or, if judicial review of such revocation is sought, 863 within 2 years afterfromthe date of final court order or 864 decree affirming the revocation. An applicant for another 865 license or appointment pursuant to this subsection must apply 866 and qualify for licensure in the same manner as a first-time 867 applicant, and the application may be denied on the same grounds 868 that apply to first-time applicants for licensure pursuant to 869 ss. 626.207, 626.611, and 626.621. In addition, the department 870 mayshallnot grant a new license or appointment or reinstate 871 eligibility to hold such license or appointment if it finds that 872 the circumstance or circumstances for which the eligibility was 873 revoked or for which the previous license or appointment was 874 revoked still exist or are likely to recur, or;if an 875 individual’s license as agent or customer representative or 876 eligibility to hold same has been revoked upon the ground 877 specified in s. 626.611(1)(l)s.626.611(12), the department878shall refuse to grant or issue any new license or appointment so879applied for. 880 Section 20. Section 626.733, Florida Statutes, is amended 881 to read: 882 626.733 Agency firms and corporations; special 883 requirements.—If a sole proprietorship, partnership, 884 corporation, or association holds an agency contract, all 885 members thereof who solicit, negotiate, or effect insurance 886 contracts, and all officers and stockholders of the corporation 887 who solicit, negotiate, or effect insurance contracts, mustare888required toqualify and be licensed individually as agents or 889 customer representatives,;and all of such agents must be 890 individually appointed as to each property and casualty insurer 891 entering into an agency contract with such agency. Eachsuch892 appointing insureras soon as known to itshall comply with this 893 section and shall determine and require that each agent so 894 associatedin or so connectedwith such agency is likewise 895 appointed as to the same such insurer and for the same type and 896 class of license. However, annoinsurer is not required to 897 comply with the appointment provisions of this section for an 898 agent within an agency who does not solicit, negotiate, or 899 effect insurance contracts for that insurerif such insurer900satisfactorily demonstrates to the department that the insurer901has issued an aggregate net written premium, in an agency, in an902amount of $25,000 or less. 903 Section 21. Paragraphs (a) and (g) of subsection (1) of 904 section 626.7355, Florida Statutes, are amended to read: 905 626.7355 Temporary license as customer representative 906 pending examination.— 907 (1) The department shall issue a temporary customer 908 representative’s license with respect to a person who has 909 applied for such license upon finding that the person: 910 (a) Has filed an application for a customer 911 representative’s licenseor a limited customer representative’s912licenseand has paid any fees required under s. 624.501(5) in 913 connection with such applicationfor a customer representative’s914license or limited customer representative’s license. 915 (g) Is not disqualified from licensure by the department 916 under s. 626.207Within the last 5 years, has not been917convicted, found guilty or pleaded nolo contendere to a felony918or a crime punishable by imprisonment of 1 year or more under919the law of any municipality, county, state, territory, or920country, whether or not a judgment of conviction has been921entered. 922 Section 22. Effective January 1, 2015, section 626.747, 923 Florida Statutes, is repealed. 924 Section 23. Subsection (1) of section 626.7845, Florida 925 Statutes, is amended to read: 926 626.7845 Prohibition against unlicensed transaction of life 927 insurance.— 928 (1) An individual may not solicit or sell variable life 929 insurance, variable annuity contracts, or any other 930 indeterminate value or variable contract as defined in s. 931 627.8015,unless the individual has successfully completed a 932 licensure examination relating to variableannuitycontracts 933 authorized and approved by the department. 934 Section 24. Effective January 1, 2015, subsection (1) of 935 section 626.8411, Florida Statutes, is amended to read: 936 626.8411 Application of Florida Insurance Code provisions 937 to title insurance agents or agencies.— 938 (1) The following provisionsof part IIapplicable to 939 general lines agents or agencies also apply to title insurance 940 agents or agencies: 941 (a) Section 626.734, relating to liability of certain 942 agents. 943 (b) Section 626.0428(4)(a) and (b)626.747, relating to 944 branch agencies. 945 (c) Section 626.749, relating to place of business in 946 residence. 947 (d) Section 626.753, relating to sharing of commissions. 948 (e) Section 626.754, relating to rights of agent following 949 termination of appointment. 950 Section 25. Subsection (2) of section 626.861, Florida 951 Statutes, is amended to read: 952 626.861 Insurer’s officers, insurer’s employees, reciprocal 953 insurer’s representatives; adjustments by.— 954 (2) If any such officer, employee, attorney, or agent in 955 connection with the adjustment of any such claim, loss, or 956 damage engages inany ofthe misconduct described in or 957 contemplated by s. 626.611(1)(f)s.626.611(6), the office may 958 suspend or revoke the insurer’s certificate of authority. 959 Section 26. Section 626.862, Florida Statutes, is amended 960 to read: 961 626.862 Agents; adjustments by.—A licensed and appointed 962 insurance agent may, without being licensed as an adjuster, 963 adjust losses for the insurer represented by him or her as agent 964 ifsoauthorized by the insurer. The license and appointment of 965 the agent may be suspended or revoked for violation of or 966 misconduct prohibited by s. 626.611(1)(f)s.626.611(6). 967 Section 27. Subsection (2) of section 626.9272, Florida 968 Statutes, is amended to read: 969 626.9272 Licensing of nonresident surplus lines agents.— 970 (2) The department may not issue a license unless the 971 applicant satisfies the same licensing requirements under s. 972 626.927 as required of a resident surplus lines agent, excluding 973 the required experience or coursework and examination. The 974 department may refuse to issue such license or appointment if 975whenit has reason to believe that any of the grounds exist for 976 denial, suspension, or revocation of a license as set forth in 977 ss. 626.611 and 626.621. 978 Section 28. Section 627.4553, Florida Statutes, is created 979 to read: 980 627.4553 Recommendations to surrender.—If an insurance 981 agent recommends the surrender of an annuity or life insurance 982 policy containing a cash value but does not recommend that the 983 proceeds from the surrender be used to fund or purchase another 984 annuity or life insurance policy, before execution of the 985 surrender, the insurance agent, or the insurance company if no 986 agent is involved, must provide, on a form that satisfies the 987 requirements of the rule adopted by the department, information 988 relating to the annuity or policy to be surrendered. Such 989 information must include, but need not limited to, the amount of 990 any surrender charge, the loss of any minimum interest rate 991 guarantees, the amount of any tax consequences resulting from 992 the transaction, the amount of any forfeited death benefit, and 993 the value of any other investment performance guarantees being 994 forfeited as a result of the transaction. This section also 995 applies to a person performing insurance agent activities 996 pursuant to an exemption from licensure under this part. 997 Section 29. Paragraph (b) of subsection (4) of section 998 627.7015, Florida Statutes, is amended to read: 999 627.7015 Alternative procedure for resolution of disputed 1000 property insurance claims.— 1001 (4) The department shall adopt by rule a property insurance 1002 mediation program to be administered by the department or its 1003 designee. The department may also adopt special rules which are 1004 applicable in cases of an emergency within the state. The rules 1005 shall be modeled after practices and procedures set forth in 1006 mediation rules of procedure adopted by the Supreme Court. The 1007 rules shall provide for: 1008 (b) Qualifications, denial of application, suspension, 1009 revocation, and other penalties forofmediators as provided in 1010 s. 627.745 andinthe Florida Rules forofCertified and Court 1011 AppointedCourt AppointedMediators, and for such other1012individuals as are qualified by education, training, or1013experience as the department determines to be appropriate. 1014 Section 30. Paragraph (c) of subsection (2) of section 1015 627.706, Florida Statutes, is amended to read: 1016 627.706 Sinkhole insurance; catastrophic ground cover 1017 collapse; definitions.— 1018 (2) As used in ss. 627.706-627.7074, and as used in 1019 connection with any policy providing coverage for a catastrophic 1020 ground cover collapse or for sinkhole losses, the term: 1021 (c) “Neutral evaluator” means a professional engineer or a 1022 professional geologist who has completed a course of study in 1023 alternative dispute resolution designed or approved by the 1024 department for use in the neutral evaluation process,andwho is 1025 determined by the department to be fair and impartial, and who 1026 is not otherwise ineligible for certification as provided in s. 1027 627.7074. 1028 Section 31. Subsections (7) and (18) of section 627.7074, 1029 Florida Statutes, are amended to read: 1030 627.7074 Alternative procedure for resolution of disputed 1031 sinkhole insurance claims.— 1032 (7) Upon receipt of a request for neutral evaluation, the 1033 department shall provide the parties a list of certified neutral 1034 evaluators. The department shall allow the parties to submit 1035 requests to disqualify evaluators on the list for cause. 1036 (a) The department shall disqualify neutral evaluators for 1037 cause based only on any of the following grounds: 1038 1. A familial relationship exists between the neutral 1039 evaluator and either party or a representative of either party 1040 within the third degree. 1041 2. The proposed neutral evaluator has, in a professional 1042 capacity, previously represented either party or a 1043 representative of either party, in the same or a substantially 1044 related matter. 1045 3. The proposed neutral evaluator has, in a professional 1046 capacity, represented another person in the same or a 1047 substantially related matter and that person’s interests are 1048 materially adverse to the interests of the parties. The term 1049 “substantially related matter” means participation by the 1050 neutral evaluator on the same claim, property, or adjacent 1051 property. 1052 4. The proposed neutral evaluator has, within the preceding 1053 5 years, worked as an employer or employee of aanyparty to the 1054 case. 1055 (b) The department shall deny an application, or suspend or 1056 revoke its certification, of a neutral evaluator to serve in 1057 such capacity if the department finds that one or more of the 1058 following grounds exist: 1059 1. Lack of one or more of the qualifications specified in 1060 this section for certification. 1061 2. Material misstatement, misrepresentation, or fraud in 1062 obtaining or attempting to obtain certification. 1063 3. Demonstrated lack of fitness or trustworthiness to act 1064 as a neutral evaluator. 1065 4. Fraudulent or dishonest practices in the conduct of an 1066 evaluation or in the conduct of financial services business. 1067 5. Violation of any provision of this code or of a lawful 1068 order or rule of the department or aiding, instructing, or 1069 encouraging another party in committing such a violation. 1070 (c)(b)The parties shall appoint a neutral evaluator from 1071 the department list and promptly inform the department. If the 1072 parties cannot agree to a neutral evaluator within 14 business 1073 days, the department shall appoint a neutral evaluator from the 1074 list of certified neutral evaluators. The department shall allow 1075 each party to disqualify two neutral evaluators without cause. 1076 Upon selection or appointment, the department shall promptly 1077 refer the request to the neutral evaluator. 1078 (d)(c)Within 14 business days after the referral, the 1079 neutral evaluator shall notify the policyholder and the insurer 1080 of the date, time, and place of the neutral evaluation 1081 conference. The conference may be held by telephone, if feasible 1082 and desirable. The neutral evaluator shall make reasonable 1083 efforts to hold the conference within 90 days after the receipt 1084 of the request by the department. Failure of the neutral 1085 evaluator to hold the conference within 90 days does not 1086 invalidate either party’s right to neutral evaluation or to a 1087 neutral evaluation conference held outside this timeframe. 1088 (18) The department shall adopt rules of procedure for the 1089 neutral evaluation process and rules for certifying, denying 1090 certification of, suspending certification of, and revoking 1091 certification as a neutral evaluator. 1092 Section 32. Subsection (3) of section 627.745, Florida 1093 Statutes, is amended, present subsections (4) and (5) of that 1094 section are renumbered as subsections (5) and (6), respectively, 1095 and a new subsection (4) is added to that section, to read: 1096 627.745 Mediation of claims.— 1097 (3)(a)The department shall approveMediators whoto1098 conduct mediations pursuant to this section. All mediatorsmust 1099 file an application under oath and be approved by the department 1100for approval as a mediator. 1101(b)To qualify for approval as a mediator, an individuala1102personmust meet one of the following qualifications: 1103 (a)1.Possess active certification as a Florida Supreme 1104 Court certified circuit court mediator. A Florida Supreme Court 1105 certified circuit court mediator in a lapsed, suspended, 1106 sanctioned, or decertified status is not eligible to participate 1107 in the mediation programa masters or doctorate degree in1108psychology, counseling, business, accounting, or economics, be a1109member of The Florida Bar, be licensed as a certified public1110accountant, or demonstrate that the applicant for approval has1111been actively engaged as a qualified mediator for at least 41112years prior to July 1, 1990. 1113 (b)2.Be an approved department mediator as of July 1, 1114 2014, and have conducted at least one mediation on behalf of the 1115 department within 4 years immediately preceding thatthedate 1116the application for approval is filed with the department, have1117completed a minimum of a 40-hour training program approved by1118the department and successfully passed a final examination1119included in the training program and approved by the department.1120The training program shall include and address all of the1121following:1122a. Mediation theory. 1123b. Mediation process and techniques.1124c. Standards of conduct for mediators.1125d. Conflict management and intervention skills.1126e. Insurance nomenclature.1127 (4) The department shall deny an application, or suspend or 1128 revoke its approval, of a mediator to serve in such capacity if 1129 the department finds that one or more of the following grounds 1130 exist: 1131 (a) Lack of one or more of the qualifications specified in 1132 this section for approval or certification. 1133 (b) Material misstatement, misrepresentation, or fraud in 1134 obtaining or attempting to obtain the approval or certification. 1135 (c) Demonstrated lack of fitness or trustworthiness to act 1136 as a mediator. 1137 (d) Fraudulent or dishonest practices in the conduct of 1138 mediation or in the conduct of business in the financial 1139 services industry. 1140 (e) Violation of any provision of this code or of a lawful 1141 order or rule of the department, violation of the Florida Rules 1142 for Certified and Court Appointed Mediators, or aiding, 1143 instructing, or encouraging another party in committing such a 1144 violation. 1145 1146 The department shall adopt rules for the approval or denial 1147 of mediator applications and the suspension and revocation of 1148 approval of mediators. 1149 Section 33. Paragraph (b) of subsection (1) of section 1150 627.952, Florida Statutes, is amended to read: 1151 627.952 Risk retention and purchasing group agents.— 1152 (1) Any person offering, soliciting, selling, purchasing, 1153 administering, or otherwise servicing insurance contracts, 1154 certificates, or agreements for any purchasing group or risk 1155 retention group to any resident of this state, either directly 1156 or indirectly, by the use of mail, advertising, or other means 1157 of communication, shall obtain a license and appointment to act 1158 as a resident general lines agent, if a resident of this state, 1159 or a nonresident general lines agent if not a resident. Any such 1160 person shall be subject to all requirements of the Florida 1161 Insurance Code. 1162 (b)Any person required to be licensed and appointed under1163this subsection,In order to place business through a Florida 1164 eligibleFlorida eligiblesurplus lines carriercarriers, a 1165 person required to be licensed and appointed under this 1166 subsection must:,1167 1. If a resident of this state, be licensed and appointed 1168 as a surplus lines agent. 1169 2. If not a resident of this state,such person mustbe 1170 licensed and appointed as a surplus lines agent in her or his 1171 state of residence and be licensed and appointed as a 1172 nonresident surplus lines agent in this statefile and maintain1173a fidelity bond in favor of the people of the State of Florida1174executed by a surety company admitted in this state and payable1175to the State of Florida; however, such nonresident is limited to1176the provision of insurance for purchasing groups. The bond must1177be continuous in form and in the amount of not less than1178$50,000, aggregate liability. The bond must remain in force and1179effect until the surety is released from liability by the1180department or until the bond is canceled by the surety. The1181surety may cancel the bond and be released from further1182liability upon 30 days’ prior written notice to the department.1183The cancellation does not affect any liability incurred or1184accrued before the termination of the 30-day period. Upon1185receipt of a notice of cancellation, the department shall1186immediately notify the agent. 1187 Section 34. Subsection (1) of section 648.43, Florida 1188 Statutes, is amended to read: 1189 648.43 Power of attorney; to be approved by department; 1190 filing of copies; notification of transfer bond.— 1191 (1) Every insurer engaged in the writing of bail bonds 1192 through bail bond agents in this state shall submitand have1193approved by the departmenta sample power of attorney to the 1194 office for prior approval, which shallwillbe the only form of 1195 power of attorney the insurer issueswill issueto bail bond 1196 agents in this state. 1197 Section 35. Subsection (3) of section 648.49, Florida 1198 Statutes, is amended to read: 1199 648.49 Duration of suspension or revocation.— 1200 (3) During the period of suspension,orafterrevocation of 1201 the license and until the license is reinstated or a new license 1202 is issued, the former licensee may not engage in or attempt to 1203 profess to engage in any transaction or business for which a 1204 license or appointment is required under this chapter. AAny1205 person who violates this subsection commits a felony of the 1206 third degree, punishable as provided in s. 775.082, s. 775.083, 1207 or s. 775.084. 1208 Section 36. Paragraphs (a) and (c) of subsection (4) of 1209 section 943.0585, Florida Statutes, are amended to read: 1210 943.0585 Court-ordered expunction of criminal history 1211 records.—The courts of this state have jurisdiction over their 1212 own procedures, including the maintenance, expunction, and 1213 correction of judicial records containing criminal history 1214 information to the extent such procedures are not inconsistent 1215 with the conditions, responsibilities, and duties established by 1216 this section. Any court of competent jurisdiction may order a 1217 criminal justice agency to expunge the criminal history record 1218 of a minor or an adult who complies with the requirements of 1219 this section. The court shall not order a criminal justice 1220 agency to expunge a criminal history record until the person 1221 seeking to expunge a criminal history record has applied for and 1222 received a certificate of eligibility for expunction pursuant to 1223 subsection (2). A criminal history record that relates to a 1224 violation of s. 393.135, s. 394.4593, s. 787.025, chapter 794, 1225 s. 796.03, s. 800.04, s. 810.14, s. 817.034, s. 825.1025, s. 1226 827.071, chapter 839, s. 847.0133, s. 847.0135, s. 847.0145, s. 1227 893.135, s. 916.1075, a violation enumerated in s. 907.041, or 1228 any violation specified as a predicate offense for registration 1229 as a sexual predator pursuant to s. 775.21, without regard to 1230 whether that offense alone is sufficient to require such 1231 registration, or for registration as a sexual offender pursuant 1232 to s. 943.0435, may not be expunged, without regard to whether 1233 adjudication was withheld, if the defendant was found guilty of 1234 or pled guilty or nolo contendere to the offense, or if the 1235 defendant, as a minor, was found to have committed, or pled 1236 guilty or nolo contendere to committing, the offense as a 1237 delinquent act. The court may only order expunction of a 1238 criminal history record pertaining to one arrest or one incident 1239 of alleged criminal activity, except as provided in this 1240 section. The court may, at its sole discretion, order the 1241 expunction of a criminal history record pertaining to more than 1242 one arrest if the additional arrests directly relate to the 1243 original arrest. If the court intends to order the expunction of 1244 records pertaining to such additional arrests, such intent must 1245 be specified in the order. A criminal justice agency may not 1246 expunge any record pertaining to such additional arrests if the 1247 order to expunge does not articulate the intention of the court 1248 to expunge a record pertaining to more than one arrest. This 1249 section does not prevent the court from ordering the expunction 1250 of only a portion of a criminal history record pertaining to one 1251 arrest or one incident of alleged criminal activity. 1252 Notwithstanding any law to the contrary, a criminal justice 1253 agency may comply with laws, court orders, and official requests 1254 of other jurisdictions relating to expunction, correction, or 1255 confidential handling of criminal history records or information 1256 derived therefrom. This section does not confer any right to the 1257 expunction of any criminal history record, and any request for 1258 expunction of a criminal history record may be denied at the 1259 sole discretion of the court. 1260 (4) EFFECT OF CRIMINAL HISTORY RECORD EXPUNCTION.—Any 1261 criminal history record of a minor or an adult which is ordered 1262 expunged by a court of competent jurisdiction pursuant to this 1263 section must be physically destroyed or obliterated by any 1264 criminal justice agency having custody of such record; except 1265 that any criminal history record in the custody of the 1266 department must be retained in all cases. A criminal history 1267 record ordered expunged that is retained by the department is 1268 confidential and exempt from the provisions of s. 119.07(1) and 1269 s. 24(a), Art. I of the State Constitution and not available to 1270 any person or entity except upon order of a court of competent 1271 jurisdiction. A criminal justice agency may retain a notation 1272 indicating compliance with an order to expunge. 1273 (a) The person who is the subject of a criminal history 1274 record that is expunged under this section or under other 1275 provisions of law, including former s. 893.14, former s. 901.33, 1276 and former s. 943.058, may lawfully deny or fail to acknowledge 1277 the arrests covered by the expunged record, except when the 1278 subject of the record: 1279 1. Is a candidate for employment with a criminal justice 1280 agency; 1281 2. Is a defendant in a criminal prosecution; 1282 3. Concurrently or subsequently petitions for relief under 1283 this section, s. 943.0583, or s. 943.059; 1284 4. Is a candidate for admission to The Florida Bar; 1285 5. Is seeking to be employed or licensed by or to contract 1286 with the Department of Children and Families, the Division of 1287 Vocational Rehabilitation within the Department of Education, 1288 the Agency for Health Care Administration, the Agency for 1289 Persons with Disabilities, the Department of Health, the 1290 Department of Elderly Affairs, or the Department of Juvenile 1291 Justice or to be employed or used by such contractor or licensee 1292 in a sensitive position having direct contact with children, the 1293 disabled, or the elderly;or1294 6. Is seeking to be employed or licensed by the Department 1295 of Education, any district school board, any university 1296 laboratory school, any charter school, any private or parochial 1297 school, or any local governmental entity that licenses child 1298 care facilities; or 1299 7. Is seeking to be licensed by the Division of Insurance 1300 Agent and Agency Services within the Department of Financial 1301 Services. 1302 (c) Information relating to the existence of an expunged 1303 criminal history record which is provided in accordance with 1304 paragraph (a) is confidential and exempt from the provisions of 1305 s. 119.07(1) and s. 24(a), Art. I of the State Constitution, 1306 except that the department shall disclose the existence of a 1307 criminal history record ordered expunged to the entities set 1308 forth in subparagraphs (a)1., 4., 5., 6., and 7.7.for their 1309 respective licensing, access authorization, and employment 1310 purposes, and to criminal justice agencies for their respective 1311 criminal justice purposes. It is unlawful for any employee of an 1312 entity set forth in subparagraph (a)1., subparagraph (a)4., 1313 subparagraph (a)5., subparagraph (a)6., or subparagraph (a)7. 1314subparagraph (a)7.to disclose information relating to the 1315 existence of an expunged criminal history record of a person 1316 seeking employment, access authorization, or licensure with such 1317 entity or contractor, except to the person to whom the criminal 1318 history record relates or to persons having direct 1319 responsibility for employment, access authorization, or 1320 licensure decisions. Any person who violates this paragraph 1321 commits a misdemeanor of the first degree, punishable as 1322 provided in s. 775.082 or s. 775.083. 1323 Section 37. Paragraphs (a) and (c) of subsection (4) of 1324 section 943.059, Florida Statutes, are amended to read: 1325 943.059 Court-ordered sealing of criminal history records. 1326 The courts of this state shall continue to have jurisdiction 1327 over their own procedures, including the maintenance, sealing, 1328 and correction of judicial records containing criminal history 1329 information to the extent such procedures are not inconsistent 1330 with the conditions, responsibilities, and duties established by 1331 this section. Any court of competent jurisdiction may order a 1332 criminal justice agency to seal the criminal history record of a 1333 minor or an adult who complies with the requirements of this 1334 section. The court shall not order a criminal justice agency to 1335 seal a criminal history record until the person seeking to seal 1336 a criminal history record has applied for and received a 1337 certificate of eligibility for sealing pursuant to subsection 1338 (2). A criminal history record that relates to a violation of s. 1339 393.135, s. 394.4593, s. 787.025, chapter 794, s. 796.03, s. 1340 800.04, s. 810.14, s. 817.034, s. 825.1025, s. 827.071, chapter 1341 839, s. 847.0133, s. 847.0135, s. 847.0145, s. 893.135, s. 1342 916.1075, a violation enumerated in s. 907.041, or any violation 1343 specified as a predicate offense for registration as a sexual 1344 predator pursuant to s. 775.21, without regard to whether that 1345 offense alone is sufficient to require such registration, or for 1346 registration as a sexual offender pursuant to s. 943.0435, may 1347 not be sealed, without regard to whether adjudication was 1348 withheld, if the defendant was found guilty of or pled guilty or 1349 nolo contendere to the offense, or if the defendant, as a minor, 1350 was found to have committed or pled guilty or nolo contendere to 1351 committing the offense as a delinquent act. The court may only 1352 order sealing of a criminal history record pertaining to one 1353 arrest or one incident of alleged criminal activity, except as 1354 provided in this section. The court may, at its sole discretion, 1355 order the sealing of a criminal history record pertaining to 1356 more than one arrest if the additional arrests directly relate 1357 to the original arrest. If the court intends to order the 1358 sealing of records pertaining to such additional arrests, such 1359 intent must be specified in the order. A criminal justice agency 1360 may not seal any record pertaining to such additional arrests if 1361 the order to seal does not articulate the intention of the court 1362 to seal records pertaining to more than one arrest. This section 1363 does not prevent the court from ordering the sealing of only a 1364 portion of a criminal history record pertaining to one arrest or 1365 one incident of alleged criminal activity. Notwithstanding any 1366 law to the contrary, a criminal justice agency may comply with 1367 laws, court orders, and official requests of other jurisdictions 1368 relating to sealing, correction, or confidential handling of 1369 criminal history records or information derived therefrom. This 1370 section does not confer any right to the sealing of any criminal 1371 history record, and any request for sealing a criminal history 1372 record may be denied at the sole discretion of the court. 1373 (4) EFFECT OF CRIMINAL HISTORY RECORD SEALING.—A criminal 1374 history record of a minor or an adult which is ordered sealed by 1375 a court of competent jurisdiction pursuant to this section is 1376 confidential and exempt from the provisions of s. 119.07(1) and 1377 s. 24(a), Art. I of the State Constitution and is available only 1378 to the person who is the subject of the record, to the subject’s 1379 attorney, to criminal justice agencies for their respective 1380 criminal justice purposes, which include conducting a criminal 1381 history background check for approval of firearms purchases or 1382 transfers as authorized by state or federal law, to judges in 1383 the state courts system for the purpose of assisting them in 1384 their case-related decisionmaking responsibilities, as set forth 1385 in s. 943.053(5), or to those entities set forth in 1386 subparagraphs (a)1., 4., 5., 6., and 8.8.for their respective 1387 licensing, access authorization, and employment purposes. 1388 (a) The subject of a criminal history record sealed under 1389 this section or under other provisions of law, including former 1390 s. 893.14, former s. 901.33, and former s. 943.058, may lawfully 1391 deny or fail to acknowledge the arrests covered by the sealed 1392 record, except when the subject of the record: 1393 1. Is a candidate for employment with a criminal justice 1394 agency; 1395 2. Is a defendant in a criminal prosecution; 1396 3. Concurrently or subsequently petitions for relief under 1397 this section, s. 943.0583, or s. 943.0585; 1398 4. Is a candidate for admission to The Florida Bar; 1399 5. Is seeking to be employed or licensed by or to contract 1400 with the Department of Children and Families, the Division of 1401 Vocational Rehabilitation within the Department of Education, 1402 the Agency for Health Care Administration, the Agency for 1403 Persons with Disabilities, the Department of Health, the 1404 Department of Elderly Affairs, or the Department of Juvenile 1405 Justice or to be employed or used by such contractor or licensee 1406 in a sensitive position having direct contact with children, the 1407 disabled, or the elderly; 1408 6. Is seeking to be employed or licensed by the Department 1409 of Education, any district school board, any university 1410 laboratory school, any charter school, any private or parochial 1411 school, or any local governmental entity that licenses child 1412 care facilities;or1413 7. Is attempting to purchase a firearm from a licensed 1414 importer, licensed manufacturer, or licensed dealer and is 1415 subject to a criminal history check under state or federal law; 1416 or 1417 8. Is seeking to be licensed by the Division of Insurance 1418 Agent and Agency Services within the Department of Financial 1419 Services. 1420 (c) Information relating to the existence of a sealed 1421 criminal record provided in accordance with the provisions of 1422 paragraph (a) is confidential and exempt from the provisions of 1423 s. 119.07(1) and s. 24(a), Art. I of the State Constitution, 1424 except that the department shall disclose the sealed criminal 1425 history record to the entities set forth in subparagraphs (a)1., 1426 4., 5., 6., and 8.8.for their respective licensing, access 1427 authorization, and employment purposes. It is unlawful for any 1428 employee of an entity set forth in subparagraph (a)1., 1429 subparagraph (a)4., subparagraph (a)5., subparagraph (a)6., or 1430 subparagraph (a)8.subparagraph (a)8.to disclose information 1431 relating to the existence of a sealed criminal history record of 1432 a person seeking employment, access authorization, or licensure 1433 with such entity or contractor, except to the person to whom the 1434 criminal history record relates or to persons having direct 1435 responsibility for employment, access authorization, or 1436 licensure decisions. Any person who violates the provisions of 1437 this paragraph commits a misdemeanor of the first degree, 1438 punishable as provided in s. 775.082 or s. 775.083. 1439 Section 38. Except as otherwise expressly provided in this 1440 act, and except for this section which shall take effect upon 1441 becoming law, this act shall take effect July 1, 2014.