Bill Text: IL HB5502 | 2021-2022 | 102nd General Assembly | Enrolled

NOTE: There are more recent revisions of this legislation. Read Latest Draft

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Bill Title: Reinserts the provisions of the engrossed bill with changes. Adds, modifies, and deletes several definitions. Provides that language grandfathering private residential switch or MLTS 9-1-1 services applies to entities that manage or operate (rather than, in the engrossed bill, installs, manages, or operates) a private residential switch service or shared residential or temporary residential MLTS service that was installed on or before February 16, 2020 and removes language requiring such entity to include an ALI containing the physical address and distinct location for each living unit associated with the address (rather than the physical location under current law). Makes conforming changes. Makes a typographical correction. Modifies requirements for MLTS installed after February 16, 2020 and adds requirements for configuration of MLTS. Adds language concerning interconnected VoIP. Removes language concerning statewide surcharges. Makes other changes. Effective immediately.

Spectrum: Bipartisan Bill

Status: (Passed) 2022-05-27 - Public Act . . . . . . . . . 102-0983 [HB5502 Detail]

Download: Illinois-2021-HB5502-Enrolled.html

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HB5502 Enrolled LRB102 26026 AWJ 35456 b
AN ACT concerning local government.
Be it enacted by the People of the State of Illinois,
represented in the General Assembly:
Section 5. The Emergency Telephone System Act is amended
by changing Sections 2, 15.5, and 60 and by adding Sections
15.5a, 15.6c, and 15.8a as follows:
(50 ILCS 750/2) (from Ch. 134, par. 32)
(Section scheduled to be repealed on December 31, 2023)
Sec. 2. Definitions. As used in this Act, unless the
context otherwise requires:
"9-1-1 network" means the network used for the delivery of
9-1-1 calls and messages over dedicated and redundant
facilities to a primary or backup 9-1-1 PSAP that meets the
appropriate grade of service.
"9-1-1 system" means the geographic area that has been
granted an order of authority by the Commission or the
Statewide 9-1-1 Administrator to use "9-1-1" as the primary
emergency telephone number, including, but not limited to, the
network, software applications, databases, CPE components and
operational and management procedures required to provide
9-1-1 service.
"9-1-1 Authority" means an Emergency Telephone System
Board or , Joint Emergency Telephone System Board that provides

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for the management and operation of a 9-1-1 system. "9-1-1
Authority" includes the Illinois State Police only to the
extent it provides 9-1-1 services under this Act.
"9-1-1 System Manager" means the manager, director,
administrator, or coordinator who at the direction of his or
her Emergency Telephone System Board is responsible for the
implementation and execution of the order of authority issued
by the Commission or the Statewide 9-1-1 Administrator through
the programs, policies, procedures, and daily operations of
the 9-1-1 system consistent with the provisions of this Act.
"Administrator" means the Statewide 9-1-1 Administrator.
"Advanced service" means any telecommunications service
with or without dynamic bandwidth allocation, including, but
not limited to, ISDN Primary Rate Interface (PRI), that,
through the use of a DS-1, T-1, or other un-channelized or
multi-channel transmission facility, is capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency.
"Aggregator" means an entity that ingresses 9-1-1 calls of
multiple traffic types or 9-1-1 calls from multiple
originating service providers and combines them on a trunk
group or groups (or equivalent egress connection arrangement
to a 9-1-1 system provider's E9-1-1/NG9-1-1 network or
system), and that uses the routing information provided in the
received call setup signaling to select the appropriate trunk

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group and proceeds to signal call setup toward the 9-1-1
system provider. "Aggregator" includes an originating service
provider that provides aggregation functions for its own 9-1-1
calls. "Aggregator" also includes an aggregation network or an
aggregation entity that provides aggregator services for other
types of system providers, such as cloud-based services or
enterprise networks as its client.
"ALI" or "automatic location identification" means the
automatic display at the public safety answering point of the
address or location of the caller's telephone and
supplementary emergency services information of the location
from which a call originates.
"ANI" or "automatic number identification" means the
automatic display of the 10-digit 10 digit telephone number
associated with the caller's telephone number.
"Automatic alarm" and "automatic alerting device" mean any
device that will access the 9-1-1 system for emergency
services upon activation and does not provide for two-way
communication.
"Answering point" means a PSAP, SAP, Backup PSAP, Unmanned
Backup Answering Point, or VAP.
"Authorized entity" means an answering point or
participating agency other than a decommissioned PSAP.
"Backup PSAP" means an answering point that meets the
appropriate standards of service and serves as an alternate to
the PSAP operating independently from the PSAP at a different

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location, that has the capability to direct dispatch for the
PSAP or otherwise transfer emergency calls directly to an
authorized entity. A backup PSAP may accept overflow calls
from the PSAP or be activated if the primary PSAP is disabled.
"Board" means an Emergency Telephone System Board or a
Joint Emergency Telephone System Board created pursuant to
Section 15.4.
"Call back number" means a number used by a PSAP to
recontact a location from which a 9-1-1 call was placed,
regardless of whether that number is a direct-dial number for
a station used to originate a 9-1-1 call.
"Carrier" includes a telecommunications carrier and a
wireless carrier.
"Commission" means the Illinois Commerce Commission.
"Computer aided dispatch" or "CAD" means a computer-based
system that aids public safety telecommunicators by automating
selected dispatching and recordkeeping activities.
"Direct dispatch" means a 9-1-1 service wherein upon
receipt of an emergency call, a public safety telecommunicator
transmits - without delay, transfer, relay, or referral - all
relevant available information to the appropriate public
safety personnel or emergency responders.
"Dispatchable location" means the street address of a
9-1-1 caller and additional information, such as room number,
floor number, or similar information, necessary to identify
the location of the 9-1-1 caller.

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"Decommissioned" means the revocation of a PSAPs authority
to handle 9-1-1 calls as an answering point within the 9-1-1
network.
"DS-1, T-1, or similar un-channelized or multi-channel
transmission facility" means a facility that can transmit and
receive a bit rate of at least 1.544 megabits per second
(Mbps).
"Dynamic bandwidth allocation" means the ability of the
facility or customer to drop and add channels, or adjust
bandwidth, when needed in real time for voice or data
purposes.
"Emergency call" means any type of request for emergency
assistance through a 9-1-1 network either to the digits 9-1-1
or the emergency 24/7 10-digit telephone number for all
answering points. An emergency call is not limited to a voice
telephone call. It could be a two-way video call, an
interactive text, Teletypewriter (TTY), an SMS, an Instant
Message, or any new mechanism for communications available in
the future. An emergency call occurs when the request for
emergency assistance is received by a public safety
telecommunicator.
"Enhanced 9-1-1" or "E9-1-1" means a telephone system that
includes network switching, database and PSAP premise elements
capable of providing automatic location identification data,
selective routing, selective transfer, fixed transfer, and a
call back number, including any enhanced 9-1-1 service so

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designated by the Federal Communications Commission in its
report and order in WC Dockets Nos. 04-36 and 05-196, or any
successor proceeding.
"ETSB" means an emergency telephone system board appointed
by the corporate authorities of any county or municipality
that provides for the management and operation of a 9-1-1
system.
"Grade of service" means P.01 for enhanced 9-1-1 services
or the NENA i3 Solution adopted standard for NG9-1-1.
"Hearing-impaired individual" means a person with a
permanent hearing loss who can regularly and routinely
communicate by telephone only through the aid of devices which
can send and receive written messages over the telephone
network.
"Hosted supplemental 9-1-1 service" means a database
service that:
(1) electronically provides information to 9-1-1 call
takers when a call is placed to 9-1-1;
(2) allows telephone subscribers to provide
information to 9-1-1 to be used in emergency scenarios;
(3) collects a variety of formatted data relevant to
9-1-1 and first responder needs, which may include, but is
not limited to, photographs of the telephone subscribers,
physical descriptions, medical information, household
data, and emergency contacts;
(4) allows for information to be entered by telephone

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subscribers through a secure website where they can elect
to provide as little or as much information as they
choose;
(5) automatically displays data provided by telephone
subscribers to 9-1-1 call takers for all types of
telephones when a call is placed to 9-1-1 from a
registered and confirmed phone number;
(6) supports the delivery of telephone subscriber
information through a secure internet connection to all
emergency telephone system boards;
(7) works across all 9-1-1 call taking equipment and
allows for the easy transfer of information into a
computer aided dispatch system; and
(8) may be used to collect information pursuant to an
Illinois Premise Alert Program as defined in the Illinois
Premise Alert Program (PAP) Act.
"Interconnected voice over Internet protocol provider" or
"Interconnected VoIP provider" has the meaning given to that
term under Section 13-235 of the Public Utilities Act.
"Joint ETSB" means a Joint Emergency Telephone System
Board established by intergovernmental agreement of two or
more municipalities or counties, or a combination thereof, to
provide for the management and operation of a 9-1-1 system.
"Key telephone system" means a type of MLTS designed to
provide shared access to several outside lines through buttons
or keys typically offering identified access lines with direct

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line appearance or termination on a given telephone set.
"Local public agency" means any unit of local government
or special purpose district located in whole or in part within
this State that provides or has authority to provide
firefighting, police, ambulance, medical, or other emergency
services.
"Mechanical dialer" means any device that accesses the
9-1-1 system without human intervention and does not provide
for two-way communication.
"Master Street Address Guide" or "MSAG" is a database of
street names and house ranges within their associated
communities defining emergency service zones (ESZs) and their
associated emergency service numbers (ESNs) to enable proper
routing of 9-1-1 calls.
"Mobile telephone number" or "MTN" means the telephone
number assigned to a wireless telephone at the time of initial
activation.
"Multi-line telephone system" or "MLTS" means a system
that is comprised of a common control unit or units, telephone
sets, control hardware and software, and adjunct systems and
that enables users to make and receive telephone calls using
shared resources, such as telephone network trunks or data
link bandwidth. The terms "multi-line telephone system" and
"MLTS" include, but are not limited to: network-based and
premises-based systems, such as Centrex service;
premises-based, hosted, and cloud-based VoIP systems; PBX,

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hybrid, and key telephone systems (as classified by the
Federal Communications Commission under 47 CFR Part 68 or any
successor rules); and systems owned or leased by governmental
agencies, nonprofit entities, and for-profit businesses.
"Network connections" means the number of voice grade
communications channels directly between a subscriber and a
telecommunications carrier's public switched network, without
the intervention of any other telecommunications carrier's
switched network, which would be required to carry the
subscriber's inter-premises traffic and which connection
either (1) is capable of providing access through the public
switched network to a 9-1-1 Emergency Telephone System, if one
exists, or (2) if no system exists at the time a surcharge is
imposed under Section 15.3, that would be capable of providing
access through the public switched network to the local 9-1-1
Emergency Telephone System if one existed. Where multiple
voice grade communications channels are connected to a
telecommunications carrier's public switched network through a
private branch exchange (PBX) service, there shall be
determined to be one network connection for each trunk line
capable of transporting either the subscriber's inter-premises
traffic to the public switched network or the subscriber's
9-1-1 calls to the public agency. Where multiple voice grade
communications channels are connected to an OSP's a
telecommunications carrier's public switched network through
Centrex type service, the number of network connections shall

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be equal to the number of PBX trunk equivalents for the
subscriber's service or other multiple voice grade
communication channels facility, as determined by reference to
any generally applicable exchange access service tariff filed
by the subscriber's telecommunications carrier with the
Commission.
"Network costs" means those recurring costs that directly
relate to the operation of the 9-1-1 network as determined by
the Statewide 9-1-1 Administrator with the advice of the
Statewide 9-1-1 Advisory Board, which may include, but need
not be limited to, some or all of the following: costs for
interoffice trunks, selective routing charges, transfer lines
and toll charges for 9-1-1 services, Automatic Location
Information (ALI) database charges, independent local exchange
carrier charges and non-system provider charges, carrier
charges for third party database for on-site customer premises
equipment, back-up PSAP trunks for non-system providers,
periodic database updates as provided by carrier (also known
as "ALI data dump"), regional ALI storage charges, circuits
for call delivery (fiber or circuit connection), NG9-1-1
costs, and all associated fees, taxes, and surcharges on each
invoice. "Network costs" shall not include radio circuits or
toll charges that are other than for 9-1-1 services.
"Next generation 9-1-1" or "NG9-1-1" means a secure
Internet Protocol-based (IP-based) open-standards system
comprised of hardware, software, data, and operational

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policies and procedures that:
(A) provides standardized interfaces from
emergency call and message services to support
emergency communications;
(B) processes all types of emergency calls,
including voice, text, data, and multimedia
information;
(C) acquires and integrates additional emergency
call data useful to call routing and handling;
(D) delivers the emergency calls, messages, and
data to the appropriate public safety answering point
and other appropriate emergency entities based on the
location of the caller;
(E) supports data, video, and other communications
needs for coordinated incident response and
management; and
(F) interoperates with services and networks used
by first responders to facilitate emergency response.
"NG9-1-1 costs" means those recurring costs that directly
relate to the Next Generation 9-1-1 service as determined by
the Statewide 9-1-1 Administrator with the advice of the
Statewide 9-1-1 Advisory Board, which may include, but need
not be limited to, costs for NENA i3 Core Components (Border
Control Function (BCF), Emergency Call Routing Function
(ECRF), Location Validation Function (LVF), Emergency Services
Routing Proxy (ESRP), Policy Store/Policy Routing Functions

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(PSPRF), and Location Information Servers (LIS)), Statewide
ESInet, software external to the PSAP (data collection,
identity management, aggregation, and GIS functionality), and
gateways (legacy 9-1-1 tandems or gateways or both).
"Originating service provider" or "OSP" means the entity
that provides services to end users that may be used to
originate voice or nonvoice 9-1-1 requests for assistance and
who would interconnect, in any of various fashions, to the
9-1-1 system provider for purposes of delivering 9-1-1 traffic
to the public safety answering points.
"Private branch exchange" or "PBX" means a private
telephone system and associated equipment located on the
user's property that provides communications between internal
stations and external networks.
"Private business switch service" means network and
premises based systems including a VoIP, Centrex type service,
or PBX service, even though key telephone systems or
equivalent telephone systems registered with the Federal
Communications Commission under 47 CFR Part 68 are directly
connected to Centrex type and PBX systems. "Private business
switch service" does not include key telephone systems or
equivalent telephone systems registered with the Federal
Communications Commission under 47 CFR Part 68 when not used
in conjunction with a VoIP, Centrex type, or PBX systems.
"Private business switch service" typically includes, but is
not limited to, private businesses, corporations, and

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industries where the telecommunications service is primarily
for conducting business.
"Private residential switch service" means network and
premise based systems including a VoIP, Centrex type service,
or PBX service or key telephone systems or equivalent
telephone systems registered with the Federal Communications
Commission under 47 CFR C.F.R. Part 68 that are directly
connected to a VoIP, Centrex type service, or PBX systems
equipped for switched local network connections or 9-1-1
system access to residential end users through a private
telephone switch. "Private residential switch service" does
not include key telephone systems or equivalent telephone
systems registered with the Federal Communications Commission
under 47 CFR C.F.R. Part 68 when not used in conjunction with a
VoIP, Centrex type, or PBX systems. "Private residential
switch service" typically includes, but is not limited to,
apartment complexes, condominiums, and campus or university
environments where shared tenant service is provided and where
the usage of the telecommunications service is primarily
residential.
"Public agency" means the State, and any unit of local
government or special purpose district located in whole or in
part within this State, that provides or has authority to
provide firefighting, police, ambulance, medical, or other
emergency services.
"Public safety agency" means a functional division of a

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public agency that provides firefighting, police, medical, or
other emergency services to respond to and manage emergency
incidents. For the purpose of providing wireless service to
users of 9-1-1 emergency services, as expressly provided for
in this Act, the Illinois State Police may be considered a
public safety agency.
"Public safety answering point" or "PSAP" means the
primary answering location of an emergency call that meets the
appropriate standards of service and is responsible for
receiving and processing those calls and events according to a
specified operational policy.
"PSAP representative" means the manager or supervisor of a
Public Safety Answering Point (PSAP) who oversees the daily
operational functions and is responsible for the overall
management and administration of the PSAP.
"Public safety telecommunicator" means any person employed
in a full-time or part-time capacity at an answering point
whose duties or responsibilities include answering, receiving,
or transferring an emergency call for dispatch to the
appropriate emergency responder.
"Public safety telecommunicator supervisor" means any
person employed in a full-time or part-time capacity at an
answering point or by a 9-1-1 Authority, whose primary duties
or responsibilities are to direct, administer, or manage any
public safety telecommunicator and whose responsibilities
include answering, receiving, or transferring an emergency

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call for dispatch to the appropriate emergency responders.
"Referral" means a 9-1-1 service in which the public
safety telecommunicator provides the calling party with the
telephone number of the appropriate public safety agency or
other provider of emergency services.
"Regular service" means any telecommunications service,
other than advanced service, that is capable of transporting
either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency.
"Relay" means a 9-1-1 service in which the public safety
telecommunicator takes the pertinent information from a caller
and relays that information to the appropriate public safety
agency or other provider of emergency services.
"Remit period" means the billing period, one month in
duration, for which a wireless carrier remits a surcharge and
provides subscriber information by zip code to the Illinois
State Police, in accordance with Section 20 of this Act.
"Secondary Answering Point" or "SAP" means a location,
other than a PSAP, that is able to receive the voice, data, and
call back number of E9-1-1 or NG9-1-1 emergency calls
transferred from a PSAP and completes the call taking process
by dispatching police, medical, fire, or other emergency
responders.
"Shared residential MLTS service" means the use of one or
more MLTS or MLTS services to provide telephone service to

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residential facilities, including, but not limited to,
single-family dwellings and multi-family dwellings, such as
apartments, even if the service is not individually billed.
"Shared telecommunications services" means the provision
of telecommunications and information management services and
equipment within a user group located in discrete private
premises in building complexes, campuses, or high-rise
buildings by a commercial shared services provider or by a
user association, through privately owned customer premises
equipment and associated data processing and information
management services. The term "shared telecommunications
services" includes the provisioning of connections to the
facilities of a local exchange carrier or an interexchange
carrier.
"Statewide wireless emergency 9-1-1 system" means all
areas of the State where an emergency telephone system board
has not declared its intention for one or more of its public
safety answering points to serve as a primary wireless 9-1-1
public safety answering point for its jurisdiction. The
operator of the statewide wireless emergency 9-1-1 system
shall be the Illinois State Police.
"System" means the communications equipment and related
software applications required to produce a response by the
appropriate emergency public safety agency or other provider
of emergency services as a result of an emergency call being
placed to 9-1-1.

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"System provider" means the contracted entity providing
9-1-1 network and database services.
"Telecommunications carrier" means those entities included
within the definition specified in Section 13-202 of the
Public Utilities Act, and includes those carriers acting as
resellers of telecommunications services. "Telecommunications
carrier" includes telephone systems operating as mutual
concerns. "Telecommunications carrier" does not include a
wireless carrier.
"Telecommunications technology" means equipment that can
send and receive written messages over the telephone network.
"Temporary residence MLTS" means the use of a MLTS or MLTS
service to provide telephone service to occupants of temporary
or transient dwellings, including, but not limited to,
dormitories, hotels, motels, health care facilities, and
nursing homes, or other similar facilities.
"Transfer" means a 9-1-1 service in which the public
safety telecommunicator, who receives an emergency call,
transmits, redirects, or conferences that call to the
appropriate public safety agency or other provider of
emergency services. "Transfer" Transfer shall not include a
relay or referral of the information without transferring the
caller.
"Transmitting messages" shall have the meaning given to
that term under Section 8-11-2 of the Illinois Municipal Code.
"Trunk line" means a transmission path, or group of

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transmission paths, connecting a subscriber's PBX to a
telecommunications carrier's public switched network. In the
case of regular service, each voice grade communications
channel or equivalent amount of bandwidth capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency shall be
considered a trunk line, even if it is bundled with other
channels or additional bandwidth. In the case of advanced
service, each DS-1, T-1, or other un-channelized or
multi-channel transmission facility that is capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency shall be
considered a single trunk line, even if it contains multiple
voice grade communications channels or otherwise supports 2 or
more voice grade calls at a time; provided, however, that each
additional increment of up to 24 voice grade channels of
transmission capacity that is capable of transporting either
the subscriber's inter-premises voice telecommunications
services to the public switched network or the subscriber's
9-1-1 calls to the public agency shall be considered an
additional trunk line.
"Unmanned backup answering point" means an answering point
that serves as an alternate to the PSAP at an alternate
location and is typically unmanned but can be activated if the

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primary PSAP is disabled.
"Virtual answering point" or "VAP" means a temporary or
nonpermanent location that is capable of receiving an
emergency call, contains a fully functional worksite that is
not bound to a specific location, but rather is portable and
scalable, connecting public safety telecommunicators to the
work process, and is capable of completing the call
dispatching process.
"Voice-impaired individual" means a person with a
permanent speech disability which precludes oral
communication, who can regularly and routinely communicate by
telephone only through the aid of devices which can send and
receive written messages over the telephone network.
"Wireless carrier" means a provider of two-way cellular,
broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial
Mobile Radio Service (CMRS), Wireless Communications Service
(WCS), or other Commercial Mobile Radio Service (CMRS), as
defined by the Federal Communications Commission, offering
radio communications that may provide fixed, mobile, radio
location, or satellite communication services to individuals
or businesses within its assigned spectrum block and
geographical area or that offers real-time, two-way voice
service that is interconnected with the public switched
network, including a reseller of such service.
"Wireless enhanced 9-1-1" means the ability to relay the
telephone number of the originator of a 9-1-1 call and

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location information from any mobile handset or text telephone
device accessing the wireless system to the designated
wireless public safety answering point as set forth in the
order of the Federal Communications Commission, FCC Docket No.
94-102, adopted June 12, 1996, with an effective date of
October 1, 1996, and any subsequent amendment thereto.
"Wireless public safety answering point" means the
functional division of a 9-1-1 authority accepting wireless
9-1-1 calls.
"Wireless subscriber" means an individual or entity to
whom a wireless service account or number has been assigned by
a wireless carrier, other than an account or number associated
with prepaid wireless telecommunication service.
(Source: P.A. 102-9, eff. 6-3-21; 102-538, eff. 8-20-21;
revised 10-5-21.)
(50 ILCS 750/15.5)
(Section scheduled to be repealed on December 31, 2023)
Sec. 15.5. Grandfathered private Private residential
switch or MLTS 9-1-1 service 9-1-1 service.
(a) An After June 30, 1995, an entity that manages
provides or operates a private residential switch service or
shared residential or temporary residential MLTS service that
was installed on or before February 16, 2020 private
residential switch service and provides telecommunications
facilities or services to residents shall provide to those

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residential end users the same level of 9-1-1 service as the
public agency and the telecommunications carrier are providing
to other residential end users of the local 9-1-1 system. This
service shall ensure that the system is connected to the
public switched telephone network so that calls to 9-1-1 route
to the appropriate 9-1-1 jurisdiction and shall ensure that
the system includes, but is not include, but not be limited to,
the capability to provide ANI identify the telephone number,
the extension number, and the ALI containing the dispatchable
physical location that is the source of the call to 9-1-1 the
number designated as the emergency telephone number.
(b) The private residential switch or shared residential
or temporary residential MLTS service operator is responsible
for forwarding end user ANI and ALI automatic location
identification record information to the 9-1-1 system provider
according to the format, frequency, and procedures established
by that system provider.
(c) This Act does not apply to any MLTS PBX telephone
extension that uses radio transmissions to convey electrical
signals directly between the telephone extension and the
serving MLTS PBX.
(d) An entity that violates this Section is guilty of a
business offense and shall be fined not less than $1,000 and
not more than $5,000.
(e) Nothing in this Section shall be construed to preclude
the Attorney General on behalf of the Illinois State Police or

HB5502 Enrolled - 22 - LRB102 26026 AWJ 35456 b
on his or her own initiative, or any other interested person,
from seeking judicial relief, by mandamus, injunction, or
otherwise, to compel compliance with this Section.
(Source: P.A. 102-538, eff. 8-20-21.)
(50 ILCS 750/15.5a new)
Sec. 15.5a. Grandfathered private business switch or MLTS
9-1-1 service.
(a) After June 30, 2000, or within 18 months after
enhanced 9-1-1 or NG9-1-1 service becomes available, whichever
is later, any entity that manages or operates a private
business switch or a telecommunication facility or MLTS
service for businesses that was installed on or before
February 16, 2020 shall ensure that the system is connected to
the public switched network so that calls to 9-1-1 route to the
appropriate 9-1-1 jurisdiction with the proper ANI and ALI.
For buildings having their own street address and containing
workspace of 40,000 square feet or less, location
identification shall include the building's street address.
For buildings having their own street address and containing
workspace of more than 40,000 square feet, location
identification shall include the building's street address and
one distinct location identification per 40,000 square feet of
workspace. Separate buildings containing workspace of 40,000
square feet or less having a common public street address
shall have a distinct location identification for each

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building in addition to the street address.
(b) The following buildings are exempt from subsection (a)
to the extent described below:
(1) Buildings containing workspace of more than 40,000
square feet are exempt from the multiple location
identification requirements in subsection (a) if the
building maintains, at all times, alternative and adequate
means of signaling and responding to emergencies. Those
means shall include, but not be limited to, a telephone
system that provides the dispatchable location of 9-1-1
calls coming from within the building. Health care
facilities are presumed to meet the requirements of this
paragraph if the facilities are staffed with medical or
nursing personnel 24 hours per day and if an alternative
means of providing information about the source of an
emergency call exists. Buildings that are exempt under
this paragraph must provide 9-1-1 service that identifies
the building's street address.
(2) Buildings containing workspace of more than 40,000
square feet are exempt from subsection (a) if the building
maintains, at all times, alternative and adequate means of
signaling and responding to emergencies, including a
telephone system that provides the location of a 9-1-1
call coming from within the building, and the building is
serviced by its own medical, fire, and security personnel.
Buildings that are exempt under this paragraph are subject

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to emergency phone system certification by the
Administrator.
(3) Buildings in communities not serviced by enhanced
9-1-1 service are exempt from subsection (a).
(c) This Section does not apply to any MLTS telephone
extension that uses radio transmissions to convey electrical
signals directly between the telephone extension and the
serving MLTS.
(d) Any entity that installs, manages, or operates an MLTS
service to businesses shall ensure that all systems installed
on or after July 1, 2015 are connected to the public switched
network so that when a user dials "9-1-1", the emergency call
connects to the 9-1-1 system without first dialing any number
or set of numbers.
(e) The requirements of this Section do not apply to:
(1) any entity certified by the Illinois Commerce
Commission to operate a Private Emergency Answering Point
as defined in 83 Ill. Adm. Code 1326.105; or
(2) correctional institutions and facilities as
defined in subsection (d) of Section 3-1-2 of the Unified
Code of Corrections.
(f) An entity that violates this Section is guilty of a
business offense and shall be fined not less than $1,000 and
not more than $5,000.
(g) Nothing in this Section shall be construed to preclude
the Attorney General on behalf of the Illinois State Police or

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on his or her own initiative, or any other interested person,
from seeking judicial relief, by mandamus, injunction, or
otherwise, to compel compliance with this Section.
(h) The Illinois State Police may adopt rules for the
administration of this Section.
(50 ILCS 750/15.6c new)
Sec. 15.6c. Requirements for MLTS installed after February
16, 2020.
(a) An entity engaged in the business of manufacturing,
importing, selling, or leasing MLTS may not manufacture or
import for use or sell or lease or offer to sell or lease an
MLTS unless the system is pre-configured so that when it is
properly installed, in accordance with subsections (b) and (c)
and Section 15.8a, a user may directly initiate a call to 9-1-1
from any station equipped with dialing facilities, without
dialing any additional digit, code, prefix, or post-fix,
including any trunk-access code, such as the digit "9",
regardless of whether the user is required to dial such a
digit, code, prefix, or post-fix for the other calls.
(b) An entity engaged in the business of manufacturing,
importing, selling, or leasing MLTS may not install, manage,
or operate for use an MLTS unless the system is configured so
that a user may directly initiate a call to 9-1-1 from any
station equipped with dialing facilities, without dialing any
additional digit, code, prefix, or post-fix, including any

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trunk-access code, such as the digit "9", regardless of
whether the user is required to dial such a digit, code,
prefix, or post-fix for other calls.
(c) An entity engaged in the business of manufacturing,
importing, selling, or leasing MLTS shall, in installing,
managing, or operating an MLTS, configure the system to
provide MLTS notification to a central location at the
facility where the system is installed or to another person or
organization regardless of location, if the system is able to
be configured to provide the notification without an
improvement to the hardware or software of the system. MLTS
notification must meet the following requirements:
(1) MLTS notification must be initiated
contemporaneously with the 9-1-1 call, provided that it is
technically feasible to do so;
(2) MLTS notification must not delay the call to
9-1-1; and
(3) MLTS notification must be sent to a location where
someone is likely to see or hear it.
(50 ILCS 750/15.8a new)
Sec. 15.8a. Configuration of MLTS.
(a) An entity engaged in the business of installing an
MLTS may not install such a system unless it is configured so
that it is capable of being programmed with and conveying the
dispatchable location of the 9-1-1 caller consistent with the

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following:
(1) An on-premises, fixed telephone associated with an
MLTS shall provide an automated dispatchable location.
(2) An on-premises, non-fixed device associated with
an MLTS shall provide an automated dispatchable location,
if technically feasible; otherwise, it shall provide a
dispatchable location based on end-user manual update or
alternative location information.
(3) An off-premises device associated with an MLTS
shall provide an automated dispatchable location, if
technically feasible; otherwise, it shall provide
dispatchable location based on end-user manual update or
enhanced location information, which may be
coordinate-based and shall provide the best available
location that can be obtained from any available
technology or combination of technologies at reasonable
cost.
(b) An entity engaged in the business of manufacturing,
importing, selling, or leasing MLTS may not manufacture or
import for use, or sell or lease or offer to sell or lease, an
MLTS unless such system has the capability, after proper
installation in accordance with subsections (b) and (c) of
Section 15.6c and this Section, of providing the dispatchable
location of the 9-1-1 caller.
(c) Alternative location information may be
coordinate-based, and it must be sufficient to identify the

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caller's civic address and approximate in-building location,
including floor level, in large buildings.
(d) A person engaged in the business of managing or
operating an MLTS may not manage or operate such a system
unless it is configured such that the dispatchable location of
the 9-1-1 caller is consistent with paragraphs (1), (2), and
(3) of subsection (a).
(50 ILCS 750/60)
(Section scheduled to be repealed on December 31, 2023)
Sec. 60. Interconnected VoIP providers. Interconnected
VoIP providers in Illinois shall be subject in a competitively
neutral manner to the same provisions and requirements of this
Act as are provided for telecommunications carriers,
including, but not limited to, the imposition, collection, and
remitting of surcharges. Interconnected VoIP services shall
not be considered an intrastate telecommunications service for
the purposes of this Act in a manner inconsistent with federal
law or Federal Communications Commission regulation.
(Source: P.A. 99-6, eff. 1-1-16; 100-20, eff. 7-1-17.)
(50 ILCS 750/15.6 rep.)
(50 ILCS 750/15.8 rep.)
Section 10. The Emergency Telephone System Act is amended
by repealing Sections 15.6 and 15.8.
Section 99. Effective date. This Act takes effect upon

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becoming law.