Bill Text: IL HB5502 | 2021-2022 | 102nd General Assembly | Engrossed

NOTE: There are more recent revisions of this legislation. Read Latest Draft

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Bill Title: Reinserts the provisions of the engrossed bill with changes. Adds, modifies, and deletes several definitions. Provides that language grandfathering private residential switch or MLTS 9-1-1 services applies to entities that manage or operate (rather than, in the engrossed bill, installs, manages, or operates) a private residential switch service or shared residential or temporary residential MLTS service that was installed on or before February 16, 2020 and removes language requiring such entity to include an ALI containing the physical address and distinct location for each living unit associated with the address (rather than the physical location under current law). Makes conforming changes. Makes a typographical correction. Modifies requirements for MLTS installed after February 16, 2020 and adds requirements for configuration of MLTS. Adds language concerning interconnected VoIP. Removes language concerning statewide surcharges. Makes other changes. Effective immediately.

Spectrum: Bipartisan Bill

Status: (Passed) 2022-05-27 - Public Act . . . . . . . . . 102-0983 [HB5502 Detail]

Download: Illinois-2021-HB5502-Engrossed.html

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HB5502 Engrossed LRB102 26026 AWJ 35456 b
AN ACT concerning local government.
Be it enacted by the People of the State of Illinois,
represented in the General Assembly:
Section 5. The Emergency Telephone System Act is amended
by changing Sections 2, 15.5, and 20 and by adding Sections
15.5a, 15.6c, and 15.8a as follows:
(50 ILCS 750/2) (from Ch. 134, par. 32)
(Section scheduled to be repealed on December 31, 2023)
Sec. 2. Definitions. As used in this Act, unless the
context otherwise requires:
"9-1-1 network" means the network used for the delivery of
9-1-1 calls and messages over dedicated and redundant
facilities to a primary or backup 9-1-1 PSAP that meets the
appropriate grade of service.
"9-1-1 system" means the geographic area that has been
granted an order of authority by the Commission or the
Statewide 9-1-1 Administrator to use "9-1-1" as the primary
emergency telephone number, including, but not limited to, the
network, software applications, databases, CPE components and
operational and management procedures required to provide
9-1-1 service.
"9-1-1 Authority" means an Emergency Telephone System
Board or , Joint Emergency Telephone System Board that provides

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for the management and operation of a 9-1-1 system. "9-1-1
Authority" includes the Illinois State Police only to the
extent it provides 9-1-1 services under this Act.
"9-1-1 System Manager" means the manager, director,
administrator, or coordinator who at the direction of his or
her Emergency Telephone System Board is responsible for the
implementation and execution of the order of authority issued
by the Commission or the Statewide 9-1-1 Administrator through
the programs, policies, procedures, and daily operations of
the 9-1-1 system consistent with the provisions of this Act.
"Administrator" means the Statewide 9-1-1 Administrator.
"Advanced service" means any telecommunications service
with or without dynamic bandwidth allocation, including, but
not limited to, ISDN Primary Rate Interface (PRI), that,
through the use of a DS-1, T-1, or other un-channelized or
multi-channel transmission facility, is capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency.
"Aggregator" means an entity that ingresses 9-1-1 calls of
multiple traffic types or 9-1-1 calls from multiple
originating service providers and combines them on a trunk
group or groups (or equivalent egress connection arrangement
to a 9-1-1 system provider's E9-1-1/NG9-1-1 network or
system), and that uses the routing information provided in the
received call setup signaling to select the appropriate trunk

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group and proceeds to signal call setup toward the 9-1-1
system provider. "Aggregator" includes an originating service
provider that provides aggregation functions for its own 9-1-1
calls. "Aggregator" also includes an aggregation network or an
aggregation entity that provides aggregator services for other
types of system providers, such as cloud-based services or
enterprise networks as its client.
"ALI" or "automatic location identification" means the
automatic display at the public safety answering point of the
address or location of the caller's telephone and
supplementary emergency services information of the location
from which a call originates.
"ANI" or "automatic number identification" means the
automatic display of the 10-digit 10 digit telephone number
associated with the caller's telephone number.
"Automatic alarm" and "automatic alerting device" mean any
device that will access the 9-1-1 system for emergency
services upon activation and does not provide for two-way
communication.
"Answering point" means a PSAP, SAP, Backup PSAP, Unmanned
Backup Answering Point, or VAP.
"Authorized entity" means an answering point or
participating agency other than a decommissioned PSAP.
"Backup PSAP" means an answering point that meets the
appropriate standards of service and serves as an alternate to
the PSAP operating independently from the PSAP at a different

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location, that has the capability to direct dispatch for the
PSAP or otherwise transfer emergency calls directly to an
authorized entity. A backup PSAP may accept overflow calls
from the PSAP or be activated if the primary PSAP is disabled.
"Board" means an Emergency Telephone System Board or a
Joint Emergency Telephone System Board created pursuant to
Section 15.4.
"Call back number" means a number, which may or may not be
a direct-dial number for a station used to originate a 9-1-1
call, used by a PSAP to recontact a location from which a 9-1-1
call was placed.
"Carrier" includes a telecommunications carrier and a
wireless carrier.
"Commission" means the Illinois Commerce Commission.
"Computer aided dispatch" or "CAD" means a computer-based
system that aids public safety telecommunicators by automating
selected dispatching and recordkeeping activities.
"Covered MLTS" means a multi-line telephone system or MLTS
service manufactured, imported, offered for first sale, or
first sold after February 16, 2020.
"Direct dispatch" means a 9-1-1 service wherein upon
receipt of an emergency call, a public safety telecommunicator
transmits - without delay, transfer, relay, or referral - all
relevant available information to the appropriate public
safety personnel or emergency responders.
"Decommissioned" means the revocation of a PSAPs authority

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to handle 9-1-1 calls as an answering point within the 9-1-1
network.
"DS-1, T-1, or similar un-channelized or multi-channel
transmission facility" means a facility that can transmit and
receive a bit rate of at least 1.544 megabits per second
(Mbps).
"Dynamic bandwidth allocation" means the ability of the
facility or customer to drop and add channels, or adjust
bandwidth, when needed in real time for voice or data
purposes.
"Emergency call" means any type of request for emergency
assistance through a 9-1-1 network either to the digits 9-1-1
or the emergency 24/7 10-digit telephone number for all
answering points. An emergency call is not limited to a voice
telephone call. It could be a two-way video call, an
interactive text, Teletypewriter (TTY), an SMS, an Instant
Message, or any new mechanism for communications available in
the future. An emergency call occurs when the request for
emergency assistance is received by a public safety
telecommunicator.
"Enhanced 9-1-1" or "E9-1-1" means a telephone system that
includes network switching, database and PSAP premise elements
capable of providing automatic location identification data,
selective routing, selective transfer, fixed transfer, and a
call back number, including any enhanced 9-1-1 service so
designated by the Federal Communications Commission in its

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report and order in WC Dockets Nos. 04-36 and 05-196, or any
successor proceeding.
"ETSB" means an emergency telephone system board appointed
by the corporate authorities of any county or municipality
that provides for the management and operation of a 9-1-1
system.
"Grade of service" means P.01 for enhanced 9-1-1 services
or the NENA i3 Solution adopted standard for NG9-1-1.
"Grandfathered or exempt private residential or business
switch/MLTS" means any MLTS that was manufactured, imported,
offered for first sale or lease, first sold or leased, or
installed on or before February 16, 2020. Grandfathered or
exempt private residential or business switch/MLTS's are
subject to Section 15.5, 15.6, and 15.8 of this Act.
"Hearing-impaired individual" means a person with a
permanent hearing loss who can regularly and routinely
communicate by telephone only through the aid of devices which
can send and receive written messages over the telephone
network.
"Hosted supplemental 9-1-1 service" means a database
service that:
(1) electronically provides information to 9-1-1 call
takers when a call is placed to 9-1-1;
(2) allows telephone subscribers to provide
information to 9-1-1 to be used in emergency scenarios;
(3) collects a variety of formatted data relevant to

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9-1-1 and first responder needs, which may include, but is
not limited to, photographs of the telephone subscribers,
physical descriptions, medical information, household
data, and emergency contacts;
(4) allows for information to be entered by telephone
subscribers through a secure website where they can elect
to provide as little or as much information as they
choose;
(5) automatically displays data provided by telephone
subscribers to 9-1-1 call takers for all types of
telephones when a call is placed to 9-1-1 from a
registered and confirmed phone number;
(6) supports the delivery of telephone subscriber
information through a secure internet connection to all
emergency telephone system boards;
(7) works across all 9-1-1 call taking equipment and
allows for the easy transfer of information into a
computer aided dispatch system; and
(8) may be used to collect information pursuant to an
Illinois Premise Alert Program as defined in the Illinois
Premise Alert Program (PAP) Act.
"Interconnected voice over Internet protocol provider" or
"Interconnected VoIP provider" has the meaning given to that
term under Section 13-235 of the Public Utilities Act.
"Joint ETSB" means a Joint Emergency Telephone System
Board established by intergovernmental agreement of two or

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more municipalities or counties, or a combination thereof, to
provide for the management and operation of a 9-1-1 system.
"Key telephone system" means a type of MLTS designed to
provide shared access to several outside lines through buttons
or keys typically offering identified access lines with direct
line appearance or termination on a given telephone set.
"Local public agency" means any unit of local government
or special purpose district located in whole or in part within
this State that provides or has authority to provide
firefighting, police, ambulance, medical, or other emergency
services.
"Mechanical dialer" means any device that accesses the
9-1-1 system without human intervention and does not provide
for two-way communication.
"Master Street Address Guide" or "MSAG" is a database of
street names and house ranges within their associated
communities defining emergency service zones (ESZs) and their
associated emergency service numbers (ESNs) to enable proper
routing of 9-1-1 calls.
"Mobile telephone number" or "MTN" means the telephone
number assigned to a wireless telephone at the time of initial
activation.
"Multi-line telephone system (MLTS)" means a system
comprised of common control unit or units, telephone sets,
control hardware and software, and adjunct systems which
enables users to make and receive telephone calls using shared

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resources such as telephone network trunks or data link
bandwidth. This term includes, but is not limited to:
network-based and premises-based systems such as Centrex
service; premises-based, hosted, and cloud-based VoIP; as well
as PBX, Hybrid, and key telephone systems (as classified by
the Federal Communications Commission under 47 CFR Part 68 or
any successor rules); and systems owned or leased by
governmental agencies, nonprofit entities, and for-profit
businesses.
"Network connections" means the number of voice grade
communications channels directly between a subscriber and a
telecommunications carrier's public switched network, without
the intervention of any other telecommunications carrier's
switched network, which would be required to carry the
subscriber's inter-premises traffic and which connection
either (1) is capable of providing access through the public
switched network to a 9-1-1 Emergency Telephone System, if one
exists, or (2) if no system exists at the time a surcharge is
imposed under Section 15.3, that would be capable of providing
access through the public switched network to the local 9-1-1
Emergency Telephone System if one existed. Where multiple
voice grade communications channels are connected to a
telecommunications carrier's public switched network through a
private branch exchange (PBX) service, there shall be
determined to be one network connection for each trunk line
capable of transporting either the subscriber's inter-premises

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traffic to the public switched network or the subscriber's
9-1-1 calls to the public agency. Where multiple voice grade
communications channels are connected to an OSP's a
telecommunications carrier's public switched network through
Centrex type service, the number of network connections shall
be equal to the number of PBX/MLTS trunk equivalents for the
subscriber's service or other multiple voice grade
communication channels facility, as determined by reference to
any generally applicable exchange access service tariff filed
by the subscriber's telecommunications carrier with the
Commission.
"Network costs" means those recurring costs that directly
relate to the operation of the 9-1-1 network as determined by
the Statewide 9-1-1 Administrator with the advice of the
Statewide 9-1-1 Advisory Board, which may include, but need
not be limited to, some or all of the following: costs for
interoffice trunks, selective routing charges, transfer lines
and toll charges for 9-1-1 services, Automatic Location
Information (ALI) database charges, independent local exchange
carrier charges and non-system provider charges, carrier
charges for third party database for on-site customer premises
equipment, back-up PSAP trunks for non-system providers,
periodic database updates as provided by carrier (also known
as "ALI data dump"), regional ALI storage charges, circuits
for call delivery (fiber or circuit connection), NG9-1-1
costs, and all associated fees, taxes, and surcharges on each

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invoice. "Network costs" shall not include radio circuits or
toll charges that are other than for 9-1-1 services.
"Next generation 9-1-1" or "NG9-1-1" means a secure
Internet Protocol-based (IP-based) open-standards system
comprised of hardware, software, data, and operational
policies and procedures that:
(A) provides standardized interfaces from
emergency call and message services to support
emergency communications;
(B) processes all types of emergency calls,
including voice, text, data, and multimedia
information;
(C) acquires and integrates additional emergency
call data useful to call routing and handling;
(D) delivers the emergency calls, messages, and
data to the appropriate public safety answering point
and other appropriate emergency entities based on the
location of the caller;
(E) supports data, video, and other communications
needs for coordinated incident response and
management; and
(F) interoperates with services and networks used
by first responders to facilitate emergency response.
"NG9-1-1 costs" means those recurring costs that directly
relate to the Next Generation 9-1-1 service as determined by
the Statewide 9-1-1 Administrator with the advice of the

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Statewide 9-1-1 Advisory Board, which may include, but need
not be limited to, costs for NENA i3 Core Components (Border
Control Function (BCF), Emergency Call Routing Function
(ECRF), Location Validation Function (LVF), Emergency Services
Routing Proxy (ESRP), Policy Store/Policy Routing Functions
(PSPRF), and Location Information Servers (LIS)), Statewide
ESInet, software external to the PSAP (data collection,
identity management, aggregation, and GIS functionality), and
gateways (legacy 9-1-1 tandems or gateways or both).
"Originating service provider" or "OSP" means the entity
that provides services to end users that may be used to
originate voice or nonvoice 9-1-1 requests for assistance and
who would interconnect, in any of various fashions, to the
9-1-1 system provider for purposes of delivering 9-1-1 traffic
to the public safety answering points.
"Private branch exchange" or "PBX" means a private
telephone system and associated equipment located on the
user's property that provides communications between internal
stations and external networks.
"Private business switch service" means network and
premises based systems including a VoIP, Centrex type service,
or PBX service, even though key telephone systems or
equivalent telephone systems registered with the Federal
Communications Commission under 47 CFR Part 68 are directly
connected to Centrex type and PBX systems. "Private business
switch service" does not include key telephone systems or

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equivalent telephone systems registered with the Federal
Communications Commission under 47 CFR Part 68 when not used
in conjunction with a VoIP, Centrex type, or PBX systems.
"Private business switch service" typically includes, but is
not limited to, private businesses, corporations, and
industries where the telecommunications service is primarily
for conducting business.
"Private residential switch service" means network and
premise based systems including a VoIP, Centrex type service,
or PBX service or key telephone systems or equivalent
telephone systems registered with the Federal Communications
Commission under 47 CFR C.F.R. Part 68 that are directly
connected to a VoIP, Centrex type service, or PBX systems
equipped for switched local network connections or 9-1-1
system access to residential end users through a private
telephone switch. "Private residential switch service" does
not include key telephone systems or equivalent telephone
systems registered with the Federal Communications Commission
under 47 CFR C.F.R. Part 68 when not used in conjunction with a
VoIP, Centrex type, or PBX systems. "Private residential
switch service" typically includes, but is not limited to,
apartment complexes, condominiums, and campus or university
environments where shared tenant service is provided and where
the usage of the telecommunications service is primarily
residential.
"Public agency" means the State, and any unit of local

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government or special purpose district located in whole or in
part within this State, that provides or has authority to
provide firefighting, police, ambulance, medical, or other
emergency services.
"Public safety agency" means a functional division of a
public agency that provides firefighting, police, medical, or
other emergency services to respond to and manage emergency
incidents. For the purpose of providing wireless service to
users of 9-1-1 emergency services, as expressly provided for
in this Act, the Illinois State Police may be considered a
public safety agency.
"Public safety answering point" or "PSAP" means the
primary answering location of an emergency call that meets the
appropriate standards of service and is responsible for
receiving and processing those calls and events according to a
specified operational policy.
"PSAP representative" means the manager or supervisor of a
Public Safety Answering Point (PSAP) who oversees the daily
operational functions and is responsible for the overall
management and administration of the PSAP.
"Public safety telecommunicator" means any person employed
in a full-time or part-time capacity at an answering point
whose duties or responsibilities include answering, receiving,
or transferring an emergency call for dispatch to the
appropriate emergency responder.
"Public safety telecommunicator supervisor" means any

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person employed in a full-time or part-time capacity at an
answering point or by a 9-1-1 Authority, whose primary duties
or responsibilities are to direct, administer, or manage any
public safety telecommunicator and whose responsibilities
include answering, receiving, or transferring an emergency
call for dispatch to the appropriate responders.
"Referral" means a 9-1-1 service in which the public
safety telecommunicator provides the calling party with the
telephone number of the appropriate public safety agency or
other provider of emergency services.
"Regular service" means any telecommunications service,
other than advanced service, that is capable of transporting
either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency.
"Relay" means a 9-1-1 service in which the public safety
telecommunicator takes the pertinent information from a caller
and relays that information to the appropriate public safety
agency or other provider of emergency services.
"Remit period" means the billing period, one month in
duration, for which a wireless carrier remits a surcharge and
provides subscriber information by zip code to the Illinois
State Police, in accordance with Section 20 of this Act.
"Secondary Answering Point" or "SAP" means a location,
other than a PSAP, that is able to receive the voice, data, and
call back number of E9-1-1 or NG9-1-1 emergency calls

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transferred from a PSAP and completes the call taking process
by dispatching police, medical, fire, or other emergency
responders.
"Shared residential MLTS service" means the use of one or
more MLTS or MLTS service or services to provide telephone
service to residential facilities, including, but not limited
to, single family and multi-family dwellings, including
apartments, even if the service is not individually billed.
"Shared telecommunications services" means the provision
of telecommunications and information management services and
equipment within a user group located in discrete private
premises in building complexes, campuses, or high-rise
buildings by a commercial shared services provider or by a
user association, through privately owned customer premises
equipment and associated data processing and information
management services, and includes the provisioning of
connections to the facilities of a local exchange carrier or
an interexchange carrier.
"Statewide wireless emergency 9-1-1 system" means all
areas of the State where an emergency telephone system board
has not declared its intention for one or more of its public
safety answering points to serve as a primary wireless 9-1-1
public safety answering point for its jurisdiction. The
operator of the statewide wireless emergency 9-1-1 system
shall be the Illinois State Police.
"System" means the communications equipment and related

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software applications required to produce a response by the
appropriate emergency public safety agency or other provider
of emergency services as a result of an emergency call being
placed to 9-1-1.
"System provider" means the contracted entity providing
9-1-1 network and database services.
"Telecommunications carrier" means those entities included
within the definition specified in Section 13-202 of the
Public Utilities Act, and includes those carriers acting as
resellers of telecommunications services. "Telecommunications
carrier" includes telephone systems operating as mutual
concerns. "Telecommunications carrier" does not include a
wireless carrier.
"Telecommunications technology" means equipment that can
send and receive written messages over the telephone network.
"Temporary residence MLTS" means the use of MLTS or MLTS
service to provide telephone service to occupants of temporary
or transient dwellings, including, but not limited to,
dormitories, hotels, motels, health care facilities, and
nursing homes, or other similar facilities.
"Transfer" means a 9-1-1 service in which the public
safety telecommunicator, who receives an emergency call,
transmits, redirects, or conferences that call to the
appropriate public safety agency or other provider of
emergency services. "Transfer" Transfer shall not include a
relay or referral of the information without transferring the

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caller.
"Transmitting messages" shall have the meaning given to
that term under Section 8-11-2 of the Illinois Municipal Code.
"Trunk line" means a transmission path, or group of
transmission paths, connecting a subscriber's PBX to a
telecommunications carrier's public switched network. In the
case of regular service, each voice grade communications
channel or equivalent amount of bandwidth capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency shall be
considered a trunk line, even if it is bundled with other
channels or additional bandwidth. In the case of advanced
service, each DS-1, T-1, or other un-channelized or
multi-channel transmission facility that is capable of
transporting either the subscriber's inter-premises voice
telecommunications services to the public switched network or
the subscriber's 9-1-1 calls to the public agency shall be
considered a single trunk line, even if it contains multiple
voice grade communications channels or otherwise supports 2 or
more voice grade calls at a time; provided, however, that each
additional increment of up to 24 voice grade channels of
transmission capacity that is capable of transporting either
the subscriber's inter-premises voice telecommunications
services to the public switched network or the subscriber's
9-1-1 calls to the public agency shall be considered an

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additional trunk line.
"Unmanned backup answering point" means an answering point
that serves as an alternate to the PSAP at an alternate
location and is typically unmanned but can be activated if the
primary PSAP is disabled.
"Virtual answering point" or "VAP" means a temporary or
nonpermanent location that is capable of receiving an
emergency call, contains a fully functional worksite that is
not bound to a specific location, but rather is portable and
scalable, connecting public safety telecommunicators to the
work process, and is capable of completing the call
dispatching process.
"Voice-impaired individual" means a person with a
permanent speech disability which precludes oral
communication, who can regularly and routinely communicate by
telephone only through the aid of devices which can send and
receive written messages over the telephone network.
"Wireless carrier" means a provider of two-way cellular,
broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial
Mobile Radio Service (CMRS), Wireless Communications Service
(WCS), or other Commercial Mobile Radio Service (CMRS), as
defined by the Federal Communications Commission, offering
radio communications that may provide fixed, mobile, radio
location, or satellite communication services to individuals
or businesses within its assigned spectrum block and
geographical area or that offers real-time, two-way voice

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service that is interconnected with the public switched
network, including a reseller of such service.
"Wireless enhanced 9-1-1" means the ability to relay the
telephone number of the originator of a 9-1-1 call and
location information from any mobile handset or text telephone
device accessing the wireless system to the designated
wireless public safety answering point as set forth in the
order of the Federal Communications Commission, FCC Docket No.
94-102, adopted June 12, 1996, with an effective date of
October 1, 1996, and any subsequent amendment thereto.
"Wireless public safety answering point" means the
functional division of a 9-1-1 authority accepting wireless
9-1-1 calls.
"Wireless subscriber" means an individual or entity to
whom a wireless service account or number has been assigned by
a wireless carrier, other than an account or number associated
with prepaid wireless telecommunication service.
(Source: P.A. 102-9, eff. 6-3-21; 102-538, eff. 8-20-21;
revised 10-5-21.)
(50 ILCS 750/15.5)
(Section scheduled to be repealed on December 31, 2023)
Sec. 15.5. Grandfathered private Private residential
switch or MLTS 9-1-1 service 9-1-1 service.
(a) After June 30, 1995 and before February 16, 2020, an
entity that installs, manages, provides or operates a private

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residential switch service or shared residential or temporary
residential MLTS service private residential switch service
and provides telecommunications facilities or services to
residents shall provide to those residential end users the
same level of 9-1-1 service as the public agency and the
telecommunications carrier are providing to other residential
end users of the local 9-1-1 system. This service shall ensure
that the system is connected to the public switched telephone
network such that calls to 9-1-1 route to the appropriate
9-1-1 jurisdiction and include, but not be limited to, the
capability to provide ANI identify the telephone number, the
extension number, and the ALI containing the physical address
and distinct location for each living unit associated with the
address location that is the source of the call to 9-1-1 the
number designated as the emergency telephone number.
(b) The private residential switch or shared residential
or temporary residential MLTS service operator is responsible
for forwarding end user ANI and ALI automatic location
identification record information to the 9-1-1 system provider
according to the format, frequency, and procedures established
by that system provider.
(c) This Act does not apply to any MLTS PBX telephone
extension that uses radio transmissions to convey electrical
signals directly between the telephone extension and the
serving MLTS PBX.
(d) An entity that violates this Section is guilty of a

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business offense and shall be fined not less than $1,000 and
not more than $5,000.
(e) Nothing in this Section shall be construed to preclude
the Attorney General on behalf of the Illinois State Police or
on his or her own initiative, or any other interested person,
from seeking judicial relief, by mandamus, injunction, or
otherwise, to compel compliance with this Section.
(Source: P.A. 102-538, eff. 8-20-21.)
(50 ILCS 750/15.5a new)
Sec. 15.5a. Grandfathered private business switch or MLTS
9-1-1 service.
(a) After June 30, 2000, or within 18 months after
enhanced 9-1-1 or NG9-1-1 service becomes available, an entity
that installs, manages, or operates an MLTS service for
businesses prior to February 16, 2020 shall assure that the
system is connected to the public switched network such that
calls to 9-1-1 route to the appropriate 9-1-1 jurisdiction
with the proper ANI and ALI. For buildings having their own
street address and containing workspace of 40,000 square feet
or less, location identification shall include the building's
street address. For buildings having their own street address
and containing workspace of more than 40,000 square feet,
location identification shall include the building's street
address and one distinct location identification per 40,000
square feet of workspace. Separate buildings containing

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workspace of 40,000 square feet or less having a common public
street address shall have a distinct location identification
for each building in addition to the street address.
(b) Exemptions from subsection (a) are as follows:
(1) Buildings containing workspace of more than 40,000
square feet are exempt from the multiple location
identification requirements if the building maintains, at
all times, alternative and adequate means of signaling and
responding to emergencies. Those means shall include, but
not be limited to, a telephone system that provides the
physical location of 9-1-1 calls coming from within the
building. Health care facilities are presumed to meet the
requirements of this paragraph if the facilities are
staffed with medical or nursing personnel 24 hours per day
and if an alternative means of providing information about
the source of an emergency call exists. Buildings under
this exemption must provide 9-1-1 service that provides
the building's street address.
(2) Buildings containing workspace of more than 40,000
square feet if the building maintains, at all times,
alternative and adequate means of signaling and responding
to emergencies, including a telephone system that provides
the location of a 9-1-1 call coming from within the
building, and the building is serviced by its own medical,
fire, and security personnel. Buildings under this
exemption are subject to emergency phone system

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certification by the Administrator.
(3) Buildings in communities not serviced by enhanced
9-1-1 service.
(c) This Act does not apply to any MLTS telephone
extension that uses radio transmissions to convey electrical
signals directly between the telephone extension and the
serving MLTS.
(d) Any entity that installs, manages, or operates an MLTS
service to businesses shall ensure that all systems installed
on or after July 1, 2015 are connected to the public switched
network in a manner such that when a user dials "9-1-1", the
emergency call connects to the 9-1-1 system without first
dialing any number or set of numbers.
(e) The requirements of this Section do not apply to:
(1) any entity certified by the Illinois Commerce
Commission to operate a Private Emergency Answering Point
as defined in 83 Ill. Adm. Code 1326.105; or
(2) correctional institutions and facilities as
defined in subsection (d) of Section 3-1-2 of the Unified
Code of Corrections.
(f) An entity that violates this Section is guilty of a
business offense and shall be fined not less than $1,000 and
not more than $5,000.
(g) An entity that violates this Section is guilty of a
business offense and shall be fined not less than $1,000 and
not more than $5,000.

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(h) Nothing in this Section shall be construed to preclude
the Attorney General on behalf of the Illinois State Police or
on his or her own initiative, or any other interested person,
from seeking judicial relief, by mandamus, injunction, or
otherwise, to compel compliance with this Section.
(i) The Illinois State Police may promulgate rules for the
administration of this Section.
(50 ILCS 750/15.6c new)
Sec. 15.6c. Requirements for covered MLTS.
(a) Manufacturers, importers, sellers, and lessors may not
manufacture or import for use in the United States or sell or
lease or offer to sell or lease in the United States an MLTS,
unless the system is pre-configured so that when it is
properly installed, in accordance with the Federal
Communications Commission MLTS rules (47 CFR 9.3), so that a
user may directly initiate a call to 9-1-1 from any station
equipped with dialing facilities, without dialing any
additional digit, code, prefix, or post-fix, including any
trunk-access code, such as the digit 9, regardless of whether
the user is required to dial such a digit, code, prefix, or
post-fix for the other calls.
(b) Installers, managers, and operators may not install,
manage, or operate for use in the United States an MLTS, unless
the system is configured so that a user may directly initiate a
call to 9-1-1 from any station equipped with dialing

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facilities, without dialing any additional digit, code,
prefix, or post-fix, including any trunk-access code, such as
the digit 9, regardless of whether the user is required to dial
such a digit, code, prefix, or post-fix for other calls.
(c) Installers, managers, and operators shall, in
installing, managing, or operating an MLTS, configure the
system to provide MLTS notification to a central location at
the facility where the system is installed or to another
person or organization regardless of location, if the system
is able to be configured to provide the notification without
an improvement to the hardware or software of the system. MLTS
notification must meet the following requirements:
(1) it must be initiated contemporaneously with the
9-1-1 call, provided that it is technically feasible to do
so;
(2) it must not delay the call to 9-1-1; and
(3) it must be sent to a location where someone is
likely to see or hear it.
(50 ILCS 750/15.8a new)
Sec. 15.8a. Dispatchable location compliance dates for
covered MLTS.
(a) MLTS that are manufactured, imported, offered for
first sale or lease, first sold or leased, or installed or
operated after February 16, 2020 that are capable of providing
a dispatchable location with 9-1-1 calls to the appropriate

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PSAPs, regardless of the technological platform used, are
considered covered. Covered MLTS are subject to the following
compliance deadlines for the provisioning of dispatchable
location depending on the nature of the device from which the
MLTS 9-1-1 call originates.
(1) As of January 6, 2021:
(A) On-premises, fixed devices associated with an
MLTS must provide automated dispatchable location with
9-1-1 calls to the appropriate PSAP.
(B) MLTS manufacturers, importers, sellers, and
lessors may not manufacture, import, sell, lease, or
offer to sell or lease an MLTS unless the system has
the capability, after proper installation, of
providing the automated dispatchable location of the
caller to the PSAP with 9-1-1 calls from on-premises,
fixed devices.
(C) MLTS installers may not install a system
unless it is configured so that it is capable of being
programmed with and conveying the automated
dispatchable location of the caller to the PSAP with
9-1-1 calls from on-premises, fixed devices.
(D) MLTS managers and operators may not manage or
operate a system unless it is configured so that the
automated dispatchable location of the caller is
conveyed to the PSAP with 9-1-1 calls from
on-premises, fixed devices.

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(2) As of January 6, 2022:
(A) On-premises, non-fixed devices associated with
an MLTS must provide automated dispatchable location
with 9-1-1 calls to the appropriate PSAP when
technically feasible; otherwise they must provide
either dispatchable location based on end-user manual
update, or alternative location information that meets
the requirements as follows:
(i) Alternative location information may be
coordinate-based, and it must be sufficient to
identify the caller's civic address and
approximate in-building location, including floor
level, in large buildings.
(ii) Off-premises devices associated with an
MLTS must provide to the appropriate PSAP
automated dispatchable location if technically
feasible; otherwise, they must provide either
dispatchable location based on end user manual
update or enhanced location information that meets
the requirements of enhanced location. Enhanced
location information may be coordinate-based, and
it must consist of the best available location
that can be obtained from any available
technology; or a combination of technologies at
reasonable cost.
(b) MLTS manufacturers, importers, sellers, and lessors

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may not manufacture, import, sell, lease, or offer to sell or
lease an MLTS unless the system has the capability, after
proper installation, the dispatchable location of the caller
as specified in 47 CFR 9.16(b)(3)(ii) and (iii) to the PASP
with 9-1-1 calls from on-premises, non-fixed devices and from
off-premises devices.
(c) MLTS installers may not install a system unless it is
configured so that it is capable of being programmed with and
conveying the automated dispatchable location of the caller to
the PSAP with 9-1-1 calls from on-premises, non-fixed devices
and from off-premises devices.
(d) MLTS managers and operators may not manage or operate
a system unless it is configured so that the automated
dispatchable location of the caller is conveyed to the PSAP
with 9-1-1 calls from on-premises, non-fixed devices and from
off-premises devices.
(50 ILCS 750/20)
(Section scheduled to be repealed on December 31, 2023)
Sec. 20. Statewide surcharge.
(a) On and after January 1, 2016, and except with respect
to those customers who are subject to surcharges as provided
in Sections 15.3 and 15.3a of this Act, a monthly surcharge
shall be imposed on all customers of telecommunications
carriers, interconnected VoIP providers, and wireless carriers
as follows:

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(1) Each telecommunications carrier interconnected
VoIP providers shall impose a monthly surcharge per
network connection; provided, however, the monthly
surcharge shall not apply to a network connection provided
for use with pay telephone services.
(2) Where multiple voice grade communications channels
are connected between the subscriber's premises and a
public switched network through a PBX/MLTS private branch
exchange (PBX), Centrex type service, or other multiple
voice grade communication channels facility, there shall
be imposed 5 such surcharges per network connection for
both regular service and advanced service provisioned
trunk lines. Until December 31, 2017, the surcharge shall
be $0.87 per network connection and on and after January
1, 2018, the surcharge shall be $1.50 per network
connection.
(3) (2) Each wireless carrier shall impose and collect
a monthly surcharge per CMRS connection that either has a
telephone number within an area code assigned to Illinois
by the North American Numbering Plan Administrator or has
a billing address in this State. Until December 31, 2017,
the surcharge shall be $0.87 per connection and on and
after January 1, 2018, the surcharge shall be $1.50 per
connection.
(b) State and local taxes shall not apply to the
surcharges imposed under this Section.

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(c) The surcharges imposed by this Section shall be stated
as a separately stated item on subscriber bills.
(d) The telecommunications carrier and interconnected VoIP
provider collecting the surcharge may deduct and retain 1.74%
of the gross amount of surcharge collected to reimburse the
telecommunications carrier for the expense of accounting and
collecting the surcharge. On and after July 1, 2022, the
wireless carrier collecting a surcharge under this Section may
deduct and retain 1.74% of the gross amount of the surcharge
collected to reimburse the wireless carrier for the expense of
accounting and collecting the surcharge.
(d-5) Notwithstanding the provisions of subsection (d) of
this Section, an amount not greater than 2.5% may be deducted
and retained if the telecommunications, interconnected VoIP
provider, or wireless carrier can support, through
documentation, expenses that exceed the 1.74% allowed. The
documentation shall be submitted to the Illinois State Police
and input obtained from the Statewide 9-1-1 Advisory Board
prior to approval of the deduction.
(e) Surcharges imposed under this Section shall be
collected by the carriers and shall be remitted to the
Illinois State Police, either by check or electronic funds
transfer, by the end of the next calendar month after the
calendar month in which it was collected for deposit into the
Statewide 9-1-1 Fund. Carriers are not required to remit
surcharge moneys that are billed to subscribers but not yet

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collected.
The first remittance by wireless carriers shall include
the number of subscribers by zip code, and the 9-digit zip code
if currently being used or later implemented by the carrier,
that shall be the means by which the Illinois State Police
shall determine distributions from the Statewide 9-1-1 Fund.
This information shall be updated at least once each year. Any
carrier that fails to provide the zip code information
required under this subsection (e) shall be subject to the
penalty set forth in subsection (g) of this Section.
(f) If, within 8 calendar days after it is due under
subsection (e) of this Section, a carrier does not remit the
surcharge or any portion thereof required under this Section,
then the surcharge or portion thereof shall be deemed
delinquent until paid in full, and the Illinois State Police
may impose a penalty against the carrier in an amount equal to
the greater of:
(1) $25 for each month or portion of a month from the
time an amount becomes delinquent until the amount is paid
in full; or
(2) an amount equal to the product of 1% and the sum of
all delinquent amounts for each month or portion of a
month that the delinquent amounts remain unpaid.
A penalty imposed in accordance with this subsection (f)
for a portion of a month during which the carrier pays the
delinquent amount in full shall be prorated for each day of

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that month that the delinquent amount was paid in full. Any
penalty imposed under this subsection (f) is in addition to
the amount of the delinquency and is in addition to any other
penalty imposed under this Section.
(g) If, within 8 calendar days after it is due, a wireless
carrier does not provide the number of subscribers by zip code
as required under subsection (e) of this Section, then the
report is deemed delinquent and the Illinois State Police may
impose a penalty against the carrier in an amount equal to the
greater of:
(1) $25 for each month or portion of a month that the
report is delinquent; or
(2) an amount equal to the product of $0.01 and the
number of subscribers served by the carrier for each month
or portion of a month that the delinquent report is not
provided.
A penalty imposed in accordance with this subsection (g)
for a portion of a month during which the carrier provides the
number of subscribers by zip code as required under subsection
(e) of this Section shall be prorated for each day of that
month during which the carrier had not provided the number of
subscribers by zip code as required under subsection (e) of
this Section. Any penalty imposed under this subsection (g) is
in addition to any other penalty imposed under this Section.
(h) A penalty imposed and collected in accordance with
subsection (f) or (g) of this Section shall be deposited into

HB5502 Engrossed - 34 - LRB102 26026 AWJ 35456 b
the Statewide 9-1-1 Fund for distribution according to Section
30 of this Act.
(i) The Illinois State Police may enforce the collection
of any delinquent amount and any penalty due and unpaid under
this Section by legal action or in any other manner by which
the collection of debts due the State of Illinois may be
enforced under the laws of this State. The Illinois State
Police may excuse the payment of any penalty imposed under
this Section if the Administrator determines that the
enforcement of this penalty is unjust.
(j) Notwithstanding any provision of law to the contrary,
nothing shall impair the right of wireless carriers to recover
compliance costs for all emergency communications services
that are not reimbursed out of the Wireless Carrier
Reimbursement Fund directly from their wireless subscribers by
line-item charges on the wireless subscriber's bill. Those
compliance costs include all costs incurred by wireless
carriers in complying with local, State, and federal
regulatory or legislative mandates that require the
transmission and receipt of emergency communications to and
from the general public, including, but not limited to,
E9-1-1.
(Source: P.A. 102-9, eff. 6-3-21; 102-538, eff. 8-20-21;
revised 10-26-21.)
(50 ILCS 750/15.6 rep.)

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(50 ILCS 750/15.8 rep.)
Section 10. The Emergency Telephone System Act is amended
by repealing Sections 15.6 and 15.8.
Section 99. Effective date. This Act takes effect upon
becoming law.