Bill Title: Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Introduced) 2024-06-04 - reported referred to rules [A10099 Detail]

Text: Latest bill text (Amended) [HTML]

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Voting Records

Chamber	Vote	Date	Yea	Nay	NV	Abs	Total	Result	Source	View
Assembly	Assembly Ways And Means Committee: Favorable refer to committee Rules	2024-06-04	35	0	0	0	35	Passed	Link	View

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